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AAMCO Transmissions & Total Car Care
6501 Lee Hwy, Chattanooga, TN 37421, United States
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AAMCO Transmissions & Total Car Care
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La
Review №1

Best car place I have had experience with, they dont mind to explain to you Very responsive and on good time with repairs. Only place I recommend thanks alot guys

Sa
Review №2

Very helpful. Very nice. Very Professional. Will definitely use them again. So trustworthy n honest.

Ke
Review №3

Troy is the best! I would totally recommend AMMCO on Lee Hwy! Good, quality work with reasonable prices!

Th
Review №4

Troy and his crew are nothing but the best transmission specialists around. His thoroughness in his research saved me the cost of a total rebuild when he isolated the problem to two internal cables inside the transmission. The honesty that the entire crew showed saved me over $2500 and fixed my truck perfectly when they could have easily charged me for a complete rebuild and not performed it. Cant say that about other places.

Mi
Review №5

These guys are great. Very thorough, hard working and honest. Highly recommend Thompson and Troy.

Li
Review №6

I took my car there and they did a diagnostic test on the car and informed me that my car was up under warranty with my dealership. I was very happy that they provided me with that information and saved me alot of out of pocket expense. Highly recommend. They are a honest company😄😄😄

Jo
Review №7

I had a great experience with these guys. Troy is highly professional and the mechanics are top-notch. Additionally, Im very pleased that they didnt oversell me on a new transmission, even though they could have. Their extraordinary work earned them my business for as long as I live near Chattanooga.

Jo
Review №8

I was traveling from Baltimore to Florida with a used vehicle I purchased in Maryland. On new years eve, I had the pleasant occasion to be assisted by Thompson Pettway and Troy who were extreme knowledgeable about vehicles, professional, honest and accommodating. They made it possible for me to continue traveling safely and at the most reasonable cost. Mr. Pettway and his employees are of the finest technicians with a wonderful attitude. I wish them and their families a happy, healthy 2021. I recommend and encourage anyone who needs automotive service to use the Aamco Total Car Care folks in Chattanooga....Thank you Joe K

Sh
Review №9

Lost all transmission fluid. They repaired and had it back to us the same day. Troy was awesome toWork with.

Jo
Review №10

Thompson and Troy were very professional and honest. I trusted them from the beginning. They kept me up to date on the car with realistic time frames. I highly recommend them!

Tr
Review №11

Troy and the team were amazing. They got my transmission in my Camry working right without rebuilding it and without taking advantage of me. Super helpful, very knowledgeable and friendly. They were able to fix my transmission with a known problem that Toyota has in their Camrys. Thank you.

De
Review №12

AC went out in my Camaro during the Hot Rod Magazine 2018 Power Tour. They found the leak and was not able to repair it quickly as it was not an easy part to replace. They did however recharged my system and I was able to complete my entire trip with cold AC, a sum of 2438 miles!!! Thank you for servicing my ride quickly, I didnt miss out on anything!

Ja
Review №13

I give these guys 5 stars. The nicest guys you could meet. Very Professional and know what they are doing. They expedited my repairs knowing I was moving out of state. Even gave me boxes for my move. I highly recommend them for all of your vehicle needs. They stand by their warranties to. Definitely trust worthy and honest which sadly in these days is hard to find.

Je
Review №14

You will not find a better group of guys to work in your car. I’m a 21 year disabled vet and they asked ME if they could do a discount? Wow! Then the service manager and owner are some of the nicest most professional guys you will meet. I’ll continue to take my car here and that says a lot. It’s hard to find a trustful place to take your car! Take it here!

Cr
Review №15

Good friendly folks. Changed my transmission out in a timely manner.

Be
Review №16

Troy was very patient and awesome! They were very honest which I really appreciate!

th
Review №17

Great service. Absolutely honest. I highly recommend them.

La
Review №18

Thompson and Troy were so kind and got my vehicle done in the exact time they estimated. It was much appreciated when you are balancing school, kids and a job.

Ja
Review №19

I highly recommend Aamco. They repaired my totally dead transmission in the time they said it would take, it’s now better than new. The owner, Thompson, even gave me a ride home when I dropped my truck off. I couldn’t be happier. I’d give 10 stars if I could.

Le
Review №20

My first time here was awesome and not expensive and will not charger you more than your needed to be charged. Troy and Thompson are great people to deal with. And I will be coming here from now own

Ke
Review №21

Troy was very helpful and tried everything he could to make me an happy customer ! Very recommended !!

Ka
Review №22

Thank you, thank you, thank you! My son was traveling alone and had car trouble. AAMCO took great care of him. They understood my worries as a parent and got him back on the road quickly. I highly recommend this place. Honest and professional. Thanks again Thomas and Troy!

Sy
Review №23

Great service and affordable

ka
Review №24

Troy was very pleasant to work with! You definitely get the bang for your buck. Thank you! I will be coming back in the future.

Ro
Review №25

Ive took 4 cars to this place every time they have fixed them...And very nice ppl ..And very good price ...its only place Ive found not tried rip you off ...now its only place my cars will be going ...wont thank you all ...Im give you all 5 stars !!!!!!

La
Review №26

The people there were really nice and professional. They made it a point to not charge me for anything that I didn’t need to be charged for. And explained everything to me in a way that I understood and not try to confuse me or my wife with what we needed. Honest people and I would recommend them to anyone.

Ho
Review №27

Was the best, they took care of me, 3 years ago they fix my truck ran great put 75,000+ miles on it just sold it trans was still running great. Thank you guys your 100% honest if I every breaker down there again am calling you.

Ai
Review №28

Very knowledgeable on their car care. Loved my visit. They made sure to fix my car within my budget without having to worry about it breaking again. Definitely wouldnt use anyone else!

Ca
Review №29

This is the best transmission shop Ive ever come across in all my years of driving. They are more than honest, they are helpful! They treat their customers beyond well. I was given a ride to and from my hotel while they did repairs. I have witness them do it for others as well! And when I say honest I mean Thompson cares more about the customers happiness with the job rather than just making a buck.

Ea
Review №30

Guys replaced transmission in our E150 Shuttle Van. Great price, good turn around time and just great service.

Ch
Review №31

I’m actually from Mississippi but this was the best experience I have ever experienced they was honest and fair. I worked with Troy and Thompson and they were amazing.

An
Review №32

I put my 2008 f250 in the shop for transmission problems. The transmission was completely blown. They took good timely care of me and they were very nice when I repeatedly called them asking questions. The guys are very nice and honest.

Ca
Review №33

Friendlies folks you will find. I had my transition and felt I was finally getting an honest answer.

An
Review №34

Needed an inspection and got it taken care of quick and cheap!!!

Sc
Review №35

The main guy at the desk is a great guy to deal with. His customer service skills are over the top. Its a big business but the feel is of a mom and pops store. Very pleased with this shop.

Ju
Review №36

I couldnt think of a better place in the tri-state area to take your vehicle for transmission work, or any repair. I know more about vehicle repair and function than most. As a woman, Ive had more than my fair share of mechanics / repair shops try and b.s. me, or sell me parts or services I did not require. It was refreshing to be treated with respect and even if I did not have that knowledge, I firmly believe I wouldve been treated the same. I highly recommend this business, for their professionalism, courtesy, honesty, and service. You can tell Thompson I sent you!

Bo
Review №37

Great service

So
Review №38

Very pleased with the service I received!!!😀 They were very friendly and communicated with me what was needed to fix the problem I was having with my car! Great price! Problem fixed and my car is running great! Definitely recommend this place and I will definitely return ! Also was given a ride home when I dropped off my car to be fixed! Thanks for awesome service which is very rare nowadays 😀

De
Review №39

I highly recommend AAMCO Transmission and Total Car Care 100%!!! Their honesty and integrity is of the highest standard!!! My kids and I always know that they will treat us right and fair! As a woman you always fear auto shops will try to take advantage of you BUT NOT AAMCO!!! They pride themself on making customers for life and that’s exactly what my family and I are!!!!

Ri
Review №40

I am always surprised when I receive outstanding customer service. I work in a service industry and it seems as if this is a lost skill. I went to AAMCO by referral and I found the atmosphere was welcoming and the tech that advised my care was very knowledgeable and service was flawless and inexpensive. It was nice to walk out of there with a little $$ still in my pocket.

Br
Review №41

Thompson and Troy are great people to deal with and will bend over backwards to help you in any way.

Me
Review №42

Troy and Thomson are amazing. They will not steer u wrong. They have worked on two cars of mine and are in excellent condition because of them

Li
Review №43

I cannot say enough good things about the incredible staff at AAMCO. I had a brake issue and they asked when I could be there. They got me in same day, diagnosed the issue, DID NOT try to sale me on unnecessary repairs, and had me back in my car by close od business same day. I wont be taking my car any where else.

An
Review №44

I had an incredible experience here getting my transmission replaced. They repaired my vehicle properly and quickly. They efficiently handled the claims department from another automotive company thats negligence caused my car to break down. Their communication with me was constant and forthright. They are trustworthy and true professionals. I will definitely go back again.

Ka
Review №45

I recently had to get my car checked out and gave AAMCO a visit. From the second I gave them a call, I was handled with the utmost of care. The team at AAMCO is not only a group of genuine people that want to help, but a team of hard workers. The customer service in itself felt like family and thats just not some you come across often. They were clear, helpful and more then willing to help.

Ma
Review №46

My wife and I were on our way from Florida back to Canada when our Nissan Rogues transmission gave out near Fort Payne AL. We had our car towed to the nearest Ammco shop in Chattanooga TN. Dan came out to the tow truck and my wife explained the problem. Another shop had worked on the transmission and we needed it to be looked at. Dan took the car in and had it checked it out. It became apparent that we needed a new transmission which is not a good thing when you are over a 1000 miles from home.Thompson and Dan really went out of their way to obtain a transmission at short notice, arrange a rental for us and direct us to a good local hotel. They had the transmission out and new one in in just over two days. The staff here are amazing including John and Eric in the workshop who kindly explained things to us. The hospitality was incredible and we were very comfortable with everything in their hands. They went out of their way to make the situation as painless as possible.This shop is definitely a model for others. Thank you all for your kindness and help. (The new transmission worked perfectly on the trip home)Maurice and Grace C.

La
Review №47

I have been taking my car here for over a year now and I have had no problems with them. They are very honest and fast. The care they give their customers is beyond anything I have ever seen at a car place. From the clean facility available to wait on your car to offering you coffee or a variety of drinks. The owner and manager are always so nice, spark up conversations and even remember you!It is very nice to go to a place where you feel safe and taken care of. I HIGHLY recommend this place!

Ra
Review №48

Great service highly recommend for any car problems. Very friendly people and are willing to work with you on prices

Tr
Review №49

Had a sudden transmission failure and Troy and everyone provided excellent, informative service and were incredibly helpful. Definitely recommend them!

Ty
Review №50

I called them a week prior to ask about a problem I had with a transmission I had taken out and they were very knowledgable over the phone and told me to just bring it in one day. I brought the transmission gearset in with no appointment and no call prior to arriving, the guy upfront told it may be a minute because the mechanic was busy with a couple things but it was only maybe 3 minutes and they told me to go ahead and bring the transmission in so they could look at it and give me a quote. The mechanic (I didnt catch his name but I believe it was Jerry, long beard cant miss him) looked it over and went to grab a couple tools. Long story short this man was able to fix my problem in less than 10 minutes. The most shocking part was that he wouldnt charge for it. A man deserves to get paid for his work especially when he just saved me hundreds of dollars. If I ever have an issue again I will 100% trust them to be honest and do excellent work. Needless to say this is one of the best monday mornings Ive ever had.

Ra
Review №51

This is a very honest & professional car care company. Scott Fagan, the General Manager, is going to make sure you and your car are taken care of. Thompson Petway, the owner, will make sure to only repair what is needed. I would highly recommend them. They will continue to take care of my vehicle as long as they are in business.

Ri
Review №52

This group is friendly and knowledgeable and does quality work efficiently and at an affordable price.Since I am someone who likes to drive my cars into the ground, I appreciate the fact that they use quality parts, which actually do last longer and provide better performance.Ive had work done by multiple garages in Chattanooga and I can tell you that this is one of the good ones.In my estimation, AAMCO holds its own with any of the other good garages Ive been to.

Ni
Review №53

They worked on transmission my Jeep Wrangler got it back and it shifted like I just got it new.Update on review, transmission gave me issues a month later, they had me bring it back and had it fixed again and ready over the weekend. Also installed the radiator I had and its ran great since! Definitely recommend this place they stand behind their work and will be getting my business for now on

La
Review №54

Thompson is patient and kind. The mechanics are thorough.

Ke
Review №55

I took my car in with what I thought was a transmission problem. The transmission checked out OK, and they were honest in letting me know that. Much respect. They have earned my future business.

Za
Review №56

Anytime any of my vehicles have an issue from strange noice, engine light on to my car no longer starts. I choose AAMCO. Scott Fagan and Thomas Pettway are awesome. Always on top of their game and willing to work me in even when busy. Cant recommend them enough. If your car has issues bring it here for good honest professional work.

Co
Review №57

Amazing Service. Extremely Professional. The boys here are always polite and helpful. I dropped my Honda Accord off to get my transmission serviced and it was affordable and fast. Will be returning for regular service and maintenance.

Pa
Review №58

Good experience considering my transmission went out 8 hours from home while on vacation.And I had no idea where to go. Was not happyWhen I got the bill to replace transmission. But I made a good going to a national company with national warranty, Tim did good job keeping me informed, found me a great deal on rental car, I love my h3 Hummer. It is worth the the investment.I happy I choose Aamco.

Ta
Review №59

Dropped off a vehicle for a friend. First time I had been, very nice and clean place. Friendly staff who provide great service. Would highly recommend them for your vehicle needs

C.
Review №60

Best place in Chattanooga to get your car fixed. Honest people, fair prices and get the job done fast. Place feels like another home to me. Thanks

Tr
Review №61

Thompson and Troy were honest and incredibly friendly. Theyre great folks, and it was a pleasure doing business with them!

Ma
Review №62

Great experience / franchise owner incredibly helpful - had an issue the owner helped me troubleshoot before it became a very expensive repair. Tech was professional and clearly explained what was wrong and what was needed to complete the job. Would definitely recommend for transmission work (but also other work as well - they looked at my brakes too!)

Ma
Review №63

Great experience. I drive a 2012 Subaru Forrester, so needed a shop that knows their way around a Subaru for routine maintenance and servicing. The staff were personable and got the job done quickly and affordably. Definitely going to be my shop for all future car services.

Br
Review №64

Tim the manager was great but the owner and the technician that worked on my car, I could say the least about. The owner did not communicate with his team and was giving me prices of how much I owe that was totally different from what his manager was giving. Then after my transmission was fixed, I still had problems and took it back to them. To make a long story short wanted to know what happen and the technician would not even bother to talk to me. I had to literally go to the back for him to explain what was going on. Thanks guys for the discount you did give me but I will never ever ever give you any of my hard working money. The disrespect I was shown by some of your team Tim was awful.

An
Review №65

Great Place!! Went to get a second opinion on my car after the dealership quoted me $3,200+ to fix. They were honest and did their own diagnosis. Turns out, it was an $85 fix. Anyone who saves me $3,100+...deserves 5 stars.

Ma
Review №66

LITERALLY THE BEST EXPERIENCE!!

St
Review №67

The staff is extremely friendly, they finished my truck in a timely manner and they are straight about the good, bad and ugly. I didnt feel like they were pushing one over on me.

Ka
Review №68

Tim and the AAMCO team were very helpful. Great customer care and a friendly staff. I would definitely recommend their service.

Ro
Review №69

Had the best experience here! Great service, and they were able to get my car in on very short notice & have it ready for me quickly! Big thanks to Logan & the rest of the team

To
Review №70

Thank you so much to the staff of AAMCO Transmissions and Total Car Care for being so great to work with. They have worked on 3 cars for us and each time the service was professional, the vehicles were repaired without issue, and the price was better than any Ive found locally. I know that I can trust what they tell me concerning my vehicle and I dont need to second guess. I would highly recommend this location.

JJ
Review №71

Me and my boyfriend went in to figure out why we had a oil leak, they were very friendly and helped out very fast! We will be going back for any further issues with our car. Thank you!

Sh
Review №72

They cant get you in very quickly

Dy
Review №73

Outstanding customer service, humble, and respectful. Even offered us cold bottled water while we waited. Amazing service!!

Je
Review №74

Great service and great people.

Je
Review №75

Was fixing to go out of town for thanksgiving and was ready to leave to find out I had a flat tire due to a screw in my tire. I called and they told me to bring in my car. Was in and out in less than 10 mins. Thank you to Logan and his team for helping me out! Great customer service!

Th
Review №76

I cant say enough positive things about this repair shop! Honest, courteous, professional, KIND!(huge). My car was towed in, they were able to diagnose,repair, and deliver it back to me under some pretty unbelievable circumstances! I recomend this auto repair shop and will be bringing my vehicles to them for all my needs. Thank you Thompson Pettway for all your assistance with my 2008 Nissan rogue!

BE
Review №77

Honest dependable work and staff. If you need automotive work... This is the place for all your mechanical repairs.

Ch
Review №78

Excellent service, treatment was above and beyond expectations. Got my 86 S10 Blazer back on the road. Thanks a ton.

Mi
Review №79

I was really surprised on how polite and caring the manager was bc the other places Ive went have tried to take advantage of me being a woman... The prices were far and the work was good...

Ja
Review №80

Integrity, professional, competent are just some of the words to describe this dealer. They serviced my transmission in April and in September I developed a leak. They repaired without charge. This is why I will continue to return to their shop and highly recommend it everyone.

Gw
Review №81

They rebuilt my transmission and I have not had any problems as of yet great customer service also

Jo
Review №82

Great customer service with reasonable prices and an overall great experience! Tim Robinson was outstanding and we will be bringing our vehicles back for any other vehicle needs.

Ka
Review №83

Really good shop, nice people. Get you out of here quickly. This is the only shop I come to for anything!

Kr
Review №84

Friendly and honest people! Very helpful in getting my car taken care of while we were out of town and had it ready just in time. We will definitely be using them again!!

Bi
Review №85

My transmission went out as I was driving through Chattanooga to take my family of 5 to Florida on vacation. This AAMCO station helped me arrange a tow truck, was waiting for me to drop off my car (it was after hours), directed me to a rental (2 min from their shop) and had my car repaired (new transmission) and waiting for us on our drive back through town. They were honest, professional and repaired my van for a very reasonable price. Cant recommend this AAMCO more highly.

ma
Review №86

Awesome job very professional and. Courteous. Live the family atmosphere. Real thorough and you know exactly what needs to be done before it is even touched thanks Scott you are awesome.

Em
Review №87

These guys have been taking care of my car for 3+ years. Great job, fair, honest and if they dont get it right they make it right!!! Cant ask for more from anyone or any company

Pa
Review №88

Everyone is so nice and respectful. Nice clean environment. Made me feel welcomed

Ch
Review №89

Great team. They are very fair and honest!

Za
Review №90

Great place to get some work done on your car. They reassure you that they will get to the source of the problem and fix it!

Ja
Review №91

Thompson and Scott have been great! I dont know much about this stuff, but they have communicated with me every step of the way. My trip to AAMCO ended up costing a lot less than I thought it would, specifically because they knew what was wrong with my car before I even brought it in! These guys are an A+!

Ev
Review №92

Brought my car here thinking my transmission was down, but I was relieved to find out it was just my Axil. They fixed it in no time and I was on my way. Had a great experience there and With Tim. He’s a nice and understanding guy! I really recommend Aamco!

An
Review №93

These guys were up front honest and accurate recommend these guys

Wi
Review №94

I had transmission trouble traveling to Tennessee, the transmission was under warranty. I brought my truck to AAMCO in Chattanooga Tennessee. The people here was so helpful, they assessed the problem, removed transmission and replaced transmission quickly and they got me a big discount on a rental car.I recommend AAMCO to everyone, they are nationwide and they stand by their warranties.

Fa
Review №95

I am from out of state and was concerned about my rebuilt transmission after driving up and down Lookout Mtn. a few times. The staff was accommodating and got me in right away. They assured me that my fears were unfounded and sent me on my way without any extra and unnecessary repairs. I made it back to Minnesota with no problems. Kudos to Thompson and the rest of the guys.

Ka
Review №96

Owner and technicians are disrespectful and disregards females. The manger (I believe is Tim) is a nice gentleman, but the owner Thomson is disrespectful and this behavior is clearly part of the companys culture. They will prolong a service and not properly detail what services were performed. For an example, we brought our car back after it was serviced and when we returned for pick-up, we were simply told, heres your keys. No explanation was provided, until we asked. We were told, No worries. Its under warranty...Sorry, but thats not detailing the issue and what was fixed....also, where is the paperwork. Overall, just save yourself the time and financial burden.

Te
Review №97

Stopped by for a code read for Mercedes~Benz, was told that they could not read it, needed further diagnostic costing $280, then was told by the manager, this is typical of The Benz of that year Left, the code light went out, all is good, saved $280. Took our Mountaineer there to have transmission checked before we travel. Was told all checked out good, the noise we were hearing was the bushing. Then was told by the manager, another tech took it for a ride & the whole transmission needs replaced, $3000, REALLY, was then told, thats typical of the Mountaineer that year, funny same words, different car, I bet every vehicle taken there would have the same problem. I truly fear they did something to the Mountaineer because we said we would get another opinion since they first said it was fine, all checked out. Can you say CROOKS!!!! Would not recommend!!

De
Review №98

Tim and the staff was very friendly, professional and patient.Even thou my son brought my car inI received a quote but came in I was quoted a higher price but Tim made good on the original price.Thank you Tim and your staff

Wi
Review №99

I’m newly to the Aamco family of customers. But I went in because I couldn’t get my battery light off and not only were they welcoming they solved my issue that day and offered to take me to work or the house if need be. Aamco is definitely a place I trust my car with. Which means a lot. Highly Suggested

co
Review №100

Great people, fantastic customer service, cheap prices. I would recommend these guys are the best.

Information
6 Photos
100 Comments
4.6 Rating
  • Address:6501 Lee Hwy, Chattanooga, TN 37421, United States
  • Site:http://aamcochattanoogatn.com/?utm_source=google&utm_medium=local&utm_campaign=google-local
  • Phone:+1 423-899-0790
Categories
  • Transmission shop
  • Auto repair shop
  • Brake shop
  • Oil change service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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