I had my garage floor coated last Friday and it turned out better than any pics posted in a brochure. The techs that did the floor did an amazing job and answered all my questions while watching them do all the steps from start to finish. They have been the only contractors in our home the last few years that when they left for the day all they left behind was a great job and a beautiful floor.
Ive called them several times over the past 20 years. They are great. They respond quickly and have consistently looked to save me money. Their motto seems to be, If it aint broke, dont fix it!
Terry came this morning to repair my garage door (broken spring) and had wonderful communication, excellent service, and everything was done in about 45min! Extremely friendly staff, upfront pricing, and great service. I would recommend Presto to any family or friend in the area!
Great job done on my garage floor. The crew was very professional, courteous and most importantly focused on doing a great job. I’m really happy with the outcomeThe salesperson((Jesse) was also very polite, knowledgeable and took the time to explain the whole process. I would definitely recommend Presto Garage and Gutter for your garage floor makeover
This company really has its act together. Excellent communication via text and my tech Brandon was super nice, knowledgeable, and on time. Definitely recommend them!
Excellent experiences with Presto. Most recently they installed a garage floor and upgraded our gutter system with excellent experience in both cases. About three years ago they installed new garage doors again with top notch outcome. A special note of appreciation to their office person and work scheduler, Candice. Her dedication to being sure all goes well deserves special recognition for follow-up and determination for a successful outcome.
Seller was great, make an appointment for installation incredible faster. They were on time. Disposal the old door and installed the new one. Very satisfied with them. The Technician performance a great job. And of course price was the best in my research.
Great experience from start to finish. Quality workmanship and everything came together as communicated by Presto. We are pleased and proud of our new garage floor.
Purchased a new garage door with Presto earlier this year but kept my old motor. The garage door is great and they helped with some gaps due to uneven pavement by putting an oversized rubber on the bottom. I ended up purchasing a new Linear motor recently which they installed quickly and works great. They are always quick to respond and have been great to work with.
Presto did an incredible job from front to back. The entire process was enjoyable and I will be working again with them in the future. They followed through on their price match guarantee and the job was completed in less than 24 hours when the garage door arrived. Brian did a great job on installation day and I can’t say enough about how friendly everyone was. Will be recommending to all friends and family.
Sunday night I called Presto to leave a message to arrange a service appointment. To my surprise a human answered and proceeded to schedule an appointment for the following day at 4:00. I received emails and text prompts to keep me updated on the technicians arrival. My tech, Anthony, was courteous and knowledgeable. I know the reviews are mixed but I had a great experience with the company.
Presto did a great job replacing our broken garage door springs. A tech named Brandon was onsite within 24 hours of my phone call to them. Tech was polite, professional and efficient. Replacement springs were correctly installed, everything was lubed up and the door now works perfectly.
PotatoPresto was able to have a repair tech at my home to repair a small issue within two days. The other garage repair companies said the job was too small. Mike was pleasant and professional while performing the initial estimate, and worked around my availability to complete the repair. He went above and beyond the initial repair work to do some life extending maintenance on my unit, which was much appreciated!
Mike Cornell was very friendly, efficient and how our problem solved within minutes. Highly recommend Presto Garage and Gutter for any of your garage door needs. Will use them again if we ever need assistance again. Thanks so much, Mike!!
Presto did a fantastic job! They worked me into their busy schedule and was able to replace my garage door springs on the spot. Price was very fair and they worked super quick. Bonus Warranty I was not expecting either. I would recommend them for sure.
I just wanted to say thanks to the whole team at Presto Garage for their prompt courteous service as always. All the staff is professional, knowledgeable, and friendly. They went over the work that needed to be performed and provided an estimate before proceeding. The work performed was awesome, the price was as quoted and all works great! I highly recommend Presto Garage!
Everyone was so kind, prompt, and helpful! They were quick to help us get our car out of the garage when our door was broken! They knew exactly how to fix our door. They ordered the right parts for it and everything was fixed and working properly within one week. Their prices were VERY reasonable! So pleased! Thank you!
I had used Presto Garage & Gutter(formerly called Garage Doors & More) several years back to repair a spring on my garage door and they were awesome....so naturally when I had the same issue, I called them again! I reached them just before closing last Friday and Candace ( I hope I spelled right!) was SO HELPFUL!! She got me an appointment scheduled the next morning at 10am with Mike Connell. Ended up I needed an entirely new door, but Mike was so good about helping me decide what to do and made suggestions so it worked out the best for me financially. I was thinking it would be weeks before Id get the work done, but Monday, Tammy called me and we got it scheduled only 5 days later after the door was ordered! Very quick turnaround. Eric just installed the door today and I couldnt be happier! The entire process from start to finish was professional, reasonable and the people are just so super nice to work with. Highly recommend for anyone having to get a repair or service done OR a whole new door. Presto is awesome!
Presto Garage and Gutter always do a top notch job! Great pricing as well as a huge selection. They have it all. The customer service is the best Ive ever dealt with. Very courteous, knowledgeable and communicative! Dont bother goimg anywhere else! Presto is the only call you need to make!
I found the installers of Presto to be knowledgeable and professional. I ended up having my garage door motor replaced, among some other things, as my opener was 24 years old. The installation was timely and completed to my satisfaction. The new motor and parts has made opening the garage door a significantly quieter effort. Would do business with them again.
Mike was great. Communicative and professional. We appreciated their quick response and the repair went quickly and smoothly
Alan and Nick did a fantastic job on my porch. I noticed that they were very maticulate and precise on what they were doing Great team.
Great workers and professional staff. They did a great job on my garage floors!
What a pleasure it was to deal with a company that truly cares about customer satisfaction! Incredibly friendly, efficient, fairly priced, and wonderful people to work with. Great service! I highly recommend this company not only for quality products but for quality installation jobs!
It was a pleasure working with Terry the sales representative to get a fair deal on the garage doors. He made sure I knew the key aspects needed for sound, operating doors. The installer did not bring enough weather stripping with him for door installation and could not get a garage door opener adjusted which finally broke. Terry followed up with weather stripping, make repairs to the garage door opener and the doors are working great. Terry is by far one of the best reps Ive had the pleasure to work with.
Seems like a really good product and I am happy with the appearance. As far as how durable it is time will tell. It looks like it could last a long time but it’s only been a day.Communication with their office was lacking as texts went unanswered, scheduling was messed up but their employee Todd made up for all of that.The job took way longer than it should have because one employee didn’t show up at all, another showed up hours late (Owners Son) and two of the guys did very little work leaving Todd to do 90% of the job by himself. Going this way is way more expensive than paint or epoxy coatings but it appears to be a superior product.As a business owner myself, the two employees who sat in the truck in the AC and played with their cell phones most of the time would be sent packing. I hope the warranty is through the manufacturer and not the contractor.
Im so impressed by the quality of work and care this team provided to me. Our garage door had come off the rollers and got a bent door. They fixed it quickly and it works better now than it ever has worked! I would give them 10 stars if I could!
Mike was on time, knowledgeable and able to get us back up and running in no time. Highly recommend Presto!
Presto’s service was responsive, although delayed due to COVID’s impacted on delivery. Terry did a fine job in assessing our garage door needs, and once our door arrived to Presto, they were prompt in scheduling the installation of it. Eric demonstrated excellent installation skills and the door is absolutely beautiful. The garage door motor is extremely quiet and the new track makes its opening and closing so smooth. You can barely hear it opening and closing, even in the room above our garage. WOW! Thank you Presto ‘Team’ for delivering on your promise! We would definitely recommend Presto Garage and Gutter Company to anyone seeking a quality garage door product enhanced by expert workmanship.John and Jacquelynn, Charlotte, NC
Bought a new garage door from Presto. Absolutely beautiful door that truly enhances the curb appeal of my home. I love it. The door is insulated and not as noisy as the previous door. Employees are very responsive and the young man who installed the door was efficient, professional and pleasant.
Fantastic job!!! My gutters turned out better than I ever thought they would. Bright white new 6 gutters will make all the difference. From my first call to Candis in the office to seeing the installers off today was nothing but top notch, quality work and service. The team showed up on time. They were very professional, installed my gutters and reviewed their work with me to make sure I was happy before cleaning up and heading out. Bill, my contact and sales guy was just as awesome. No high pressure sales, just good conversation and great prices. By far the best overall customer experience Ive had all of 2020. My garage doors are next! Great job to you allow and thanks for ask you do!!!
Presto G&G did a great job of addressing my garage door quickly and efficiently. Within 24 hours, my door was back in working condition. My service tech, Mike, was thorough in explaining my issues, what repairs were necessary, and thoroughly reviewed what I needed to do going forward. Thanks Presto!
They arrived on time and completed the job in record time. Very professional guy installation crew. The garage floor looks amazing! I would definitely recommend Presto!
Great response to a broken spring over 4th of July weekend. Not an emergency but Terry was here today, on time and completed the job. Polite, professional, clean and committed to doing the job right. Highly recommend! Thanks
Our install tech, Eric, was very nice and hard working. I.have dome some of this type of work myself and I was impressed with his knowledge of the product and the efficient way he went about his work. His keeping the work area clean and picked up of debris was especially impressive. The new doors work very smoothly and are very much quieter than our old doors. I would highly recommend this company and especially this installer.The floor crew were very nice and willing to explain each of the process to me. I did notice after they left that there were a couple of places that were not smoothed out like the rest of the floor. This is not a major issue, but it is noticeableThe main reason for not.rating the company a five star is that the garage door installer noticed a dent in one panel and said he was going to write it up. Discussions with office personnel indicated it did not get written up. I was asked to send photos of the dent and the sticker on the panel. I did as requested. So far I have have heard nothing. I have not gotten any Indiction that they are working to correct this issues. I also pointed it out to the floor crew.Also, there seems to be a lack of attention to detail. Prior to the floor crew coming I had numerous reminder texts and that would normally be good, but I got two of every text. Although they were scheduled to come do the job previously agreed upon, some of the texts said the consultant would be coming to show us what options we had. This was done months ago.
The 3 man crew showed up and went to work. They were quick and efficient They had to come back the next day to put the final coat on and clean up. The final product is beautiful. Beware of one thing —- if you are told by the salesman that it’s a one day project and you can put everything back in the garage the same day. It’s not true. Plan on your garage being worked on 2 days. Your things will not be able to go back for 3 days —- the 2 they are working and the 3rd for all to dry and harden.
I use them at work and for mine and my bosss house. They are fast and reliable.
I can’t say enough about this company. My floors at my dealership looked terrible. Made the place look very dark. Bill the sales manager called me and came out. Showed me there product and I was impressed. With how quickly it dried and how shinny it is. Todd who also works for the company did the work and they really took there time. Filled in all the cracks/ grind down the floors ( which where terrible). Took them 2 days for 1500 sq feet. Which was amazing. Other companies told me a week then after a week I had to wait another week to drive on it. 2 days to do a big project and I can drive on it the next day! SOLD! If you want to swing by and check it out please do. 276 east plaza drive suit A mooresville ncFor the price and the quality of work you can not beat it. You get what you pay for!Thanks again team. I highly recommend them and there product!
I am much more please with this company now that they have been acquired by Presto. The tech that came out diagnosed the problem and came up with the solution quickly. I did not have to be home. I just gave them access to the area and he gave me updates and took my payment by phone. Company provides great communication as far as anticipated arrival and progress updates.
The gutter installation was scheduled for the next day without confirming my availability and then they arrived 2 hours late after I moved my work schedule around to accommodate their arrival. The garage door opener installation didn’t include the roller replacement that I was told would be included. The costs were super confusing and kept changing. The front office had different prices than my estimate which was frustrating.
Eric was great. Arrived on time and installed two garage door openers. Tuned up the doors and everything was tidy. Thanks.
Brian was GREAT. He took time to make sure everything worked.He even helped set up my car and my Daughters car so we couldopen and close the DOOR FROM the CARS.Brian was Knowledgeable - Professional - and did a Great Job for US.Thank you and let Brian know how much I apricate HIM.It is hard to find People who DELIVER this kind of SERVICE in todays Market.Gary G.
Very professional- did a great job, communicated well and fair pricing.
The tech knew exactly what to do and was enoyable to talk to. Hes been doing this for 30+ years and knew everything. Great, efficient job.
I had new gutters installed by Presto Garage and Gutters on April 14th, due to my original gutters being old and literally hanging off of the house. The installation ended up being less than I initially thought new gutters would have been, also.I got a quote from Bill about a week prior to installation and he was able to work around my very busy work schedule and met me at 7 in the morning, in Statesville, to help me out, which I really appreciate! He was on time, very knowledgeable and informed me about potential upgrades and even helped me to understand what I needed and what I didnt. I ended up going with 6 inch gutters with 3 X 4 downspouts installed by Matt and his brother and am very pleased with results! It looks like new house with such nice gutters! I have already recommended them to a few friends who could also use new gutters. Overall, it was an easy process with quality results. And will probably get them to do my garage door too, when the time comes 😉
Very friendly and helpful technician explained every step of the way and clearly laid out options for further necessary repairs after fixing a broken spring.
Service was excellent. Fast response completed job will definitely recommend this company!
Presto was very easy to do business with from start to finish. They’re very upfront about what to expect and everything was completed to a high standard.
I was very pleased with the excellent customer service that we received from Garage Doors and More! They kept me updated on the order and installation.The installer was excellent! He was professional and very personable. He immediately went to work and explained the process thoroughly. He told us how long it would take to complete the job. His work was excellent and he cleaned up and you would never know he had been here except for the beautiful door he installed! Only one word is needed to describe his installation, EXCELLENT!I would highly recommend Garage Doors and More to anyone!
Candis,Terry and the service technician were fantastic to work with. I had a new panel and motor installed and will definitely recommend Presto to friends/family/neighbors/anyone.Thanks again
Transparent and timely! Arrived same day when I was in a pinch as my house was about to be listed for sale! Fixed the problem promptly!
Terry is professional and courteous. We had a problem with our garage door opener, and he fit us in his schedule to come diagnose the problem. Quality company, good service.
Excellent experience.. and repair for a broken garage door spring. Service was fast .. especially for it being a Saturday. Im a mechanically/technically curious person & the service tech was super nice and took time to discuss the ins/outs of various mechanical aspects of the door opener (Jackshaft 8500). Highly recommend their service.. (btw.. the did the original garage door & door opener back in 2015 when i accidentally backed into a closed garage door.. whoops)
Presto changed my garage door opener system and adjusted my springs. First rate job. It works great and is very quite. Technician very knowledgeable. Arrived when the said they would, called enroute. Prices fair. Were very satisfied.
Great hard working crew and support staff, Not to mention the salesman Terry. Very informative, great to work with
In response to the owners comments, these are the facts:1) Company was supposed to call 30 minutes prior to arrival so I could meet them at property, this didnt happen2) Technician entered the garage initially, and then knocked on the door to inform tenants he was in the garage.3) The motor was not tampered with or touched. I was informed a new motor needed to be ordered, but was told the warranty was void because the case was opened and the circuit board fried4) I did not create a problem here, the garage door stopped working. I did try to fix it by resetting and seeing what I could do before calling. The warranty is now void because I tampered with the motor which is factually incorrect.
Prompt and reasonably priced. Service was fantastic from the initial call to end of service.
Excellent products. Timely install and professional staff. Overall experience with Presto was excellent.
Completely dissatisfied. Motor broke on unit and company claimed warranty was not valid because plastic casing was opened. For service, they were asked to contact me 30 minutes prior as I didnt live at property. They didnt, and proceeded to enter the garage without my permission. Once they entered the garage, they knocked on door inside to alert occupants but entered garage on their own. I recommend taking business elsewhere, they did ANYTHING they could to void the warranty when the unit clearly broke. Unreliable product that broke within a year after a simple power outage and zero warranty....they just wanted to take pictures and blame the owner.
Prompt, courteous service at a fair price.
Both estimate and repair done timely and complete
I am a return customer. And should the need arise again for my garage repair/ maintenance, I will call Presto again.
We had gutter guards installation with this company. Crew was hours late arriving and never called to inform us. We had to keep calling to determine if the crew was actually showing up and even had to escalate the issue to the owner of the company. That was VERY frustrating to say the least so thats my reasoning for 4 stars. Yet when they finally arrived, the job was done to completion without much issues. We have one lingering issue that we have to get addressed with the company that warranty should cover.
I needed some repairs done on my garage door system that had been damaged. I got an expert assessment from Terry. He helped come up with a plan to repair and improve my door system. He did a great job at a great price!
We had an estimate for a new garage door and the price was awesome! We had looked at other companies as well and they were by far the best quote for what we wanted. We felt very confident that we were doing business with a great company.
I had Jesse, Nick and Todd work on my garage floor today..am mighty glad I chose Presto..their work was stupendous and they wasted no time from the start..professional to the core and made the entire experience a dream to cherish..thank you Presto..you have a customer for life
Brian did an excellent job installing our new garage door! He was efficient and left the area clean afterwards.
Presto folks are very fast to respond. They are on time and friendly. Jovanni was very knowledgeable and courteous.
This company is the best in what they do,Terry was so welcoming and knowledgeable about the product of the door we were wanting to have installed,when you get the feeling being basically family dealing with this company, you just know its just the right decision you wanna deal with and Diane is the best,we have already shared there info to everyone in our family and neiborhood
After having many issues with a door they installed for my new construction home and taking in consideration that my moving day was delayed because and I was not able to test the door appropriate, the owner was willing to grant a warranty call. They sent a technician bu name Geovani. I will give Geovani a 5 stars for his professionalism and expertise. I am giving 4 stars because the service call is not completed yet and few items still needs to be done. I hope they will send Geovani back to complete the job as he has been the only one who has taken the time to do a throughout inspection of the door before doing any repair. He found several issues with the installation and took care of all he could at the moment. Thank you Geovani
Great price! Great job! I highly recommend them.
Hard working family of four really appreciate the technicians honesty when it came to replacing my garage door springs and tune up. Mike provided great service and information for us to consider in the future to keep our costs down. Thank you for being a trustworthy service company.
Terry Caldwell was our service technician today and he was great!! Very pleasant and polite and made sure I was satisfied with his service. I appreciated his honesty which is rare these days. He took time to explain everything he did in servicing my garage door. I would definitely recommend him and this company to others. Thanks again, Terry!
They were very responsive and answered on a Sunday evening and came out Monday morning. Great prices as well.
Fast,great price
They do a great job. Prices are more reasonable than anyone else I have found. They always make an effort to get the repairs done quickly, which is very important when Ive used them for my business. I have also had them do work for me at my residence and I was very pleased with the work and the price. I would highly recommend them!
They installed our garage door opener and then later serviced it. Extremely responsive and helpful, if we need future assistance they will be the first company we call!
Mike arrived to evaluate my project early. He quickly assessed the problems with the garage door. After a discussion with me about what I wanted with the repair and made recommendations. He did not have the products on his truck that I wanted for the repair I was seeking. We discussed cost for the repair with tbe equipment I wanted and scheduled a time for him to return. He kept in touch with me on the day of the repair to let me know when he would arrive. When he got here he went to work and quickly completed all repairs to my satisfaction for the price quoted. He has pride in a job well done and was friendly and professional.
Had a great experience with serving a broke lift I had. Called and was able to schedule a next day appointment. The service man was on time and appeared well dressed and was polite. I ended up opting for a new lift that was a lot quieter and faster than my old one. Reasonable pricing and kind staff. No complaints. Easy to schedule over the phone.
Great service, and friendly staff. They came after hours very quickly. I whole heartedly recommend them!
Terry is the best. He quickly diagnosed the problem and gave me quotes for a repair and replacement. He was prompt and courteous. I was treated with honesty and respect.
After replacing the garage doors at my home and business, I, also, had Garage Doors & More of the Piedmont replace and install the gutters at my home. Thank you for another more than satisfying experience.
Rob, the owner, is so wonderful to work with! When we closed on a new home 3 years ago, we were very surprised that the garage doors had no openers (we weren’t able to go into the garage at showings due to dogs being kept in there). We called Garage Doors & More that day and an installer was able to come out the next day to get the openers installed. The installer was on time, very professional, and did a great job. I would definitely use Garage Doors & More again as well as recommend to family and friends!
Our facility was in need of preventive maintenance plan and fortunately our receptionist knew one of the techs from Garage Doors and more. I met with him and liked him right away because of his practical and effective approach to suit our needs. Very professional, quick, and thorough. This was two years ago and they have been great every time we have needed them. There response time is great as well. I liked them so much I had them come to my home to change out my garage door opener that a lighting storm took out. Again they were awesome. Call them for all of you garage door needs you will absolutely love them.
Way to go. I have used Garage Doors & More of the Piedmont twice now and just had to say a few words. The first time, I was heading out of town and my wife called and could not get in the garage. Making a long story short, my 14 year old opener was done. I am a guy that has contacts, but had no one in garage doors so I hit the internet. Noticed the direct blogs of details on how they handle repairs and spring conversions and called. Very helpful and knowledgeable and could get someone out ASAP. They replaced my opening system after thoroughly attempting to locate problem, I watched his diagnostic approach and agreed with conclusion. They have a great follow up procedure and I also had them come out a second time to upgrade my plastic rollers. Very few companies have a solid customer service program, they do. Their technicians on both occasions were professional and did a great job. I am in the service industry as well and they knew what they are doing or I would have known. Would not hesitate to use again or to refer to my neighbors and customers.
Very efficient, great service, skilled technician.
Good people and better prices. Technician was good and no surprise up charges on spring replacement and rollers. Appreciate and honest service company. Looking to replace my door soon as well, they would be my first choice.
Terry Caldwell came out with a straight forward, no non-sense, solution to my clogged gutters. Glad to partner with Garage Doors & More of the Piedmont.
This is the second time we have used the services of Garage Doors and More. The first time was when the spring broke. We were so pleased that we decided to call Robert back and install the belt driven opener and replace our old one completely. Efficient, timely, customer service from the first call to the actual work went smoothly.Thanks to all for a whisper quiet garage door....so quiet the dog doesnt even bark when I get home anymore!
Terry did an awesome job. Very thorough and knowledgeable.
Very good experience! Received a coupon for a garage door tune up. Ended up finding a small problem that was easily fixed for a few dollars. The tech told me I ended up saving myself easily a hundred dollars catching the problem early! Easy company to work with! Highly recommend this local company.
Professional And Timely service!!!!
Great service!
Technician was prompt and quick. He was able to give me the cost to fix my garage door immediately. The price was reasonable and just for the work. He looked over the other garage door and performed minor maintenance to keep the doors working in good order.
Terry was genuine, honest and straight forward. He provided the necessary details which allowed me to make an informed decision.
We researched other garage door companies, including Garage Doors & More of the Piedmont, before deciding to do business with Garage Doors & More. We chose them because after giving us the estimate on the doors, Sales Rep, Sonny, followed up with an e-mail that included the following:Here are a few other great things about our Company:* Local, family owned company since 2001* City of Charlotte Certified SBE* A+ Rating with BBB* Angies List Super Service Award Winner* Excellent reviews on Yahoo, Google, etc.* All background checked employees* Fully InsuredWe confirmed most of the above and found it to be true. Now, we can personally attest to their excellent service and knowledge beginning with Sonny, Robin, Jamie, Eric, Mike and the installer who came with Mike that day, we are sorry we do not recall his name. Jamie resold us on the doors by pointing out the many special features we had purchased and the fantastic R-value. We had not included new openers in our first order because we thought we could make do with the 13 year old ones. We had second thoughts about it and took advantage of a special on openers and had them installed the next week. So quiet! What a pleasant surprise! And the doors are beautiful! Their price is very competitive and their product is even more competitive.We highly recommend Garage Doors & More of the Piedmont.
All I can say is WOW! The door looks fantastic and the service was outstanding. I am so happy and pleased. And the price was great also. If you need a door repaired, replaced, and/or installed....you need the call these guys....they are true professionals in every way.
I just had a spring break in my garage door to my storage barn. The setup is pretty old so this wasnt a surprise. I called on a Monday morning and had it fixed by Wednesday morning as it was not urgent. Price was fair and about what I paid last time for a spring repair. The tech Jamie was on time and did a great job and did a safety check and made sure nothing else was about to go. Appreciate the extra mile. Nice local company I would use again.
Mike always provides exceptional service and takes time to explain everything he is doing or has done and how to properly maintain your garage door so that you will not need his services in the future. As we recently moved, he was the first person I called when trying to figure out our garage door system at our new house.