I do not recommend it. If your cabinets are damaged, they dont replace it, they just repair them. Ive been waiting for my cabinets for more than 2 months and today they told me that they arrive in two weeks, the person who delivered us was Juan every week I speak, he says that they will definitely arrive next week when they actually dont. I do not recommend buying from this store.

Juan was wonderful! He was so eager to help, and very patient in working with me to order cabinets for my new kitchen. I would definitely recommend Home Outlet Charlotte for home renovation projects. Not only are the employees friendly and accommodating, but the prices are very reasonable as well!

Excellent customer service! Chris was accommodating and understanding when we unfortunately had to return a vanity that would not fit a remodeled bathroom. He went above and beyond in assisting us. We will definitely use Home Outlet - Charlotte for future projects that we do!!

The best compliment that I can give is that if you have a small budget for a big job...go to Home Outlet first. They carry carpet, vinyl flooring, sinks, doors, cabinets, oh my!

Checked them out, I thought I got a good quote after getting a quote from Lowe’s, I pointed to the cabinets We wanted and kept telling him over and over if that was the style we were getting and he said yes and waited for 4 weeks to arrived, well they got the wrong cabinets and after waiting for 4 weeks they wanted it about 3k more for the right style of cabinets didn’t care about making it right nor customer being satisfied, it was same price at Lowe’s, and Lowe’s probably would it make it better and that’s saying a lot, and They forgot to tell me that they are RTA( ready to assemble) but I found a company that would make it right and didn’t have to pay extra 3k and way better cabinets, there is no customer satisfaction so I would never buy from them, wasted 4 week and they didn’t care to make it right

What it is...a good place to purchase mid grade flooring and cabinets and occasionally, lower end materials.What it is not a place to find higher end flooring and cabinets.They have a variety of doors and windows that are also worth a look.Some items are damaged, bruised, scratched and dented. Just look it over before you buy.Mostly for rental property or flip property. Or the guest bathroom. Probably not for the master bathroom.The occasional do it yourself might find it worth the drive to save $$$.Nicole is fantastic. Really helpful and knowledgeable.

Great product selection and awesome customer service. Chris the assistant manager has always gone out of his way to help to help every time in in the store. This is the only place I’ll purchase flooring or cabinets.

We worked with Chris DePriest at the Charlotte/Independence location when we got to a point in our renovation where we were ready to take on the kitchen. While its a never ending project, Chris really helped us in this process. He really knows his stuff inside and out and gave us a lot of insight. Not only did he help us map out and visualize our new kitchen, but our cabinets came in so quickly and are such great quality for a really awesome price. Additionally, Chris always made himself available for any question we had (at what height should our under cabinet lighting be, how far out does our can lighting need to be, so on and so forth). Chris really went the extra mile for us; answering all of our miscellaneous phone calls asking for help. You can tell he really cares about the satisfaction of his clients. I cant say enough good things, only that we received some of the best customer service weve ever had in this process and felt so well cared for. We are so pleased with the quality of the product in our home. Would recommend this place again and again. Shown are photos of our kitchen before the reno, and then after the cabinets and counter tops were installed.

Great shopping experience. Mike was excellent to work with. He answered all of our questions.

Excellent prices slightly less than the big stores on several products. I actually purchased an exterior door, two cabinets, and a sink, and saved about $200.00 Nearly the exact products i purchased the day before at one of the big stores (which i will now be returning). Good value good quality.

Lowest prices on flooring, windows and doors. Extremely nice sales people

Shenna was very very knowledgeable and polite

They have a great selection, cheap. Customer service awesome

Great place!! Awesome prices, that you can’t beat!!!

This place is really hidden on independence Blvd.. you have to be looking for it to fine it .. but its a great place to stop in if you are looking to do a remodel.. they have vanities ..flooring of all kinds .. counter tops .. And the best part a lot cheaper than the big box outlets ..

Very friendly and helpful!

I came in today to return some ceramic tile & the person who helped us was extremely rude. He kept sighing and making noises as if he was annoyed. Not to mention I needed help getting the heavy ceramic onto a buggy & I asked if someone could help but he just pointed towards a buggy. Their prices are pretty cheap but other then that their customer service was horrible.

Great prices and really helpful people.

Saw some new tile that I will return and get

Great prices for sure. Flooring and cabinets are my most common purchases. Decent quality but over great bang for buck. Mostly used in mid level rental properties.

Bought the flooring for our sunroom and could not be happier. Great service and selection and I like the new store name too! 😀

Staff is friendly and helpful

Love my floors great price and they have everything ❤..

Nicole was awesome the other day when I came in to pay for an order. She was understanding and super helpful and found creative solutions. She is great to work with.

Staff was fantastic. Very helpful

We use them often, decent prices.

Great service for my pantry door. Made of solid wood and the glass was sealed in plastic so well I was able to paint it without tape and simply peel off. Great price and quality. Thanks!

Staff is super helpful.

Managed to find exactly what was needed, floor Vinyl Tiles for a Small Kitchen and Bathroom. Exact colors needed. Chris one of the employees assisted in finding exactly where material was located. Overall decent pricing compared to Big Box Stores. Would recommend this store.

This place was the best I found last year when I was looking for carpet reasonably price however the stuff is new and the manager Chris is not about customer satisfaction he is very unprofessional and rude I will not do business there again

Dont go in here expecting to find Top Notch fixtures and high-end materials. But for renovations and budget-conscious folks who can plan and work around their in stock availability of materials youll find better deals here then just about any place else

I’m so happy to found this place. They are really awesome people. I renovate my kitchen and they help me choosing the cabinets, the floor and many other accessories. They have limited stock, therefore always keep in mind that you might don’t find your items and would need to wait at least a week or so.

Excellent customer service. Knowledgeable staff. Had a great experience at the Charlotte location. Adam and Mike were awesome!

Chris was awesome and theyre very helpful. Diamond in the rough. Definitely recommend

The clothing is eclectic. Big designer brands combined with smaller no names. All of this for bottom basement prices...delightful

These guys are the best. No high pressure sales, they explain the products, answer questions and provide a good purchasing experience. I am thoroughly satisfied and would recommend them for flooring.

Friendly and kind staffs. Good price and choices. Great service. Best..

I love this place. I came with my dad picking out a few things. The one thing I don’t like is that they close too early. I work 6 days a week from 8:30-6:30. It is extremely hard to find time I get over their with my line of work. If they could extend their hours to atleast 7pm or 7:30pm instead of 6pm that would be wonderful.

We are in midst of a pandemic, and a law mandated by our governor to wear masks during this times. Two of the men working felt they are above the law, and don’t truly care about taking care of their customers by making comments about me wearing a mask as they only put theirs on they looked to see who was in the building.

I can not say enough good things about this place! From the moment we walked in we were greeted with friendly faces. My husband and I had been looking to replace our existing front door. We found a beautiful mahogany door for a fraction of the price. Marcel, was so helpful and knowledgeable! He carried it out to our truck and even strapped it down. Almost a year later, we still love it and look forward to making more purchases through Surplus Warehouse! Do yourself a favor and stop here first!!!

Guy here is unprofessional.

This location was okay as i found a same exact product at a different location and they did not price match like they said in there policy so that was very disappointed in a way like when trying to tell the associated about the issue and he seem to not care about it and just want your money which is what i feel like.

High end products at entry level prices. Great clean place.

Good selection and good prices. Friendly service

Mike was awesome answered my million question and will definitely be back cause of him

I have been to several locations and always feel welcome as soon as I am greeted and they are very helpful with any question or advise needed with your project.

Crew is very knowledgeable and helpful. Jimmy is the best

Great unbeatable pricing, friendly staff, store is laid out nicely!

Low cost building supplies.

Great prices.. great products... and great people!

Great selection of items for various home renovation projects

Good place. Always helpful.

Best customer service and great product for the price!!!! Highly Recommend!

Amazing customer service that knows their products

A great staff and selection.

Great customer service, Great prices

Ok for project choises

Very helpful staff, great selection

Excellent products and excellent people!

Great products and prices

Lots of options for building / remodeling supplies. Clean store and friendly employees who dont harras you as you look around

The store is ok but some employees are just not helpful at all.

Best experience and very helpful

Great customer service

Worst costumer service I have seen in a long time!!

Okay didnt have a lot

Excellent atention

Recommendable

The best place to buy floors, cabinets and doors, excellent attention