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Champion Windows and Home Exteriors of Charlotte
9100 Perimeter Woods Dr, Charlotte, NC 28216, United States
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Champion Windows and Home Exteriors of Charlotte
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Ch
Review №1

The vision was to install 8 large windows to enclose and convert our screened in porch to a home office. Kevin gave us a professional, detailed, an honest presentation that checked all the boxes. We were notified when the order was going into production, when it was leaving the factory, and when the windows were ready to be installed. Im a bit of a stickler for details, and Lucas installation exceeded my lofty expectations. Would happily use Champion again and highly recommend their service. Exactly 30 days after we signed the contact, our Made in the USA custom windows were professionally installed - our home has been transformed. Thank you, Champion!

Na
Review №2

Corey was amazing. On time and very educated! We reached out in regards to a custom sunroom. He had all of the materials on hand, which were super high quality. It was awesome to see that my money is going to be well spent. Not to mention everything comes with a lifetime warranty. Champions products and warranty are unmatched. I highly recommend using them for your home installs and additions.

Ja
Review №3

My wife and I had new windows and doors installed from champion. We are extremely happy with the new upgrade and the work. The installers were very kind and fast. Our sales reps name is Kelly he has done amazing with us working through both projects. Very kind and professional. He always gets back with us with any questions we have and has worked with our schedule multiple times to meet up with us. I would 10/10 recommend champion and am excited to get more work done through them.

Tr
Review №4

I cannot comment on installation service yet, my screen porch will not be added until Q1 2022, however the salesman was fantastic. He arrived on time and was very knowledgeable on their products. We wrote up what we wanted, and a few days later called due to an issue with the design. He was prompt to come back out, redesigned the porch and I couldn’t be happier with the final specks. The design team came out the next day to write up the official design - and they were just as knowledgeable and professional. So far, so good. Can’t wait for the porch!

Sa
Review №5

Shane Rough was our factory representative that presented and quoted a sun room addition to our brick house. He was very professional and absolutely knew what he was talking about. His company offered nothing but quality. The cost of the addition is more than we expected and since we are both retired we will have to do more research. The excellent impression he left us will be part of our overall decision.

Ke
Review №6

We used Bri for your total home window replacement and are completely satisfied. At first we were only looking to replace a few windows but total cost was well worth it to us in the end. We have used Champion multiple times over the past 20 years for 3 homes and would not go anywhere else!!!

Cr
Review №7

Corey was able to meet us late on a Friday afternoon and was patient as he addressed our questions. His presentation was very informative and we were thrilled that we would be able to place a Champion sliding door in our home. We are most looking forward to a door that can open easily, look beautiful and save us money on our power bill. Thanks for the great service.

Ca
Review №8

My wife and I met with Mark Uptegraff twice to review the windows and doors at our home which was built in 1978. Mark is by far the most knowledgeable and professional rep we have worked with for the renovations on our home. His attention to detail is meticulous and he was patient and informative and not at all pushy in helping us find the right solution for our house.We highly recommend Mark and Champion. Be sure to give him an opportunity with your home.

Ma
Review №9

Kelly, I just wanted to tell you that Maria and I are extremely pleased with the finished project of new Champion windows and doors to our home. Aaron and Andrew did an outstanding job on the installation. They were true craftsman that paid attention to details. Also, thank you for your walking us through the planning, purchasing and installation process. We are happy with the final product. A pleasure doing business with fine people such as yourselves. Thanks again!The Logan’s

Ne
Review №10

Product gets a 10. Worked with me and gave me an affordable price. I like the fact that they are single source and stand behind their product as well as offer a superior product and you can read their warranty without glasses. Ask for Corey he knows his stuff.

Ev
Review №11

Champion converted screen porch to an amazing sun room I can use year round. So much morning sun comes in through big windows and the view is great. Derrick sand JR did a great job installing windows and doors and cleaned up each afternoon. Kevin was very helpful from his first visit until the sunroom was completed. Thank you Champion!

Ka
Review №12

Corey Dyke was outstanding!! Very customer oriented!! Showed the examples of the windows, and how it worked. Really enjoyed him coming out showing the windows. We needed a new look on our house. Thank you 🙏

Wa
Review №13

This was an excellent presentation of the Champion Window product. Mark is extremely knowledgeable and was very helpful in identifying installation issues that may come up.The quality of the window,warranty,and installation are excellent. GREAT experience overall.

Re
Review №14

Worst experience ever. Sales guy lied about multiple things (which I found out about much later), took half of the amount owed as a “down payment” and promised the work would be done in 7 weeks. Contract stated 7-10. 10 weeks came and went. We tried for three weeks (starting at week 8) to call to get an update and see when our installation date would be. No one returned any of our calls or emails. Out of frustration, I filed a claim with BBB (go read the claims…lots of similar experiences!) and filed a chargeback. Then, the next day, guess who calls us? So I am currently in dispute with them and struggling to get our money back. AVOID THIS COMPANY AT ALL COSTS! Even if they are at fault, they will try to keep 30% of your money!

Me
Review №15

Bri was on time, VERY knowledgeable and professional. Look forward to working with Champion for our new windows and doors.

Su
Review №16

I am reviewing the sales experience only as no work has been done yet. The sales rep was knowledgeable and took the time to really explain the design features. She did not apply any pressure or push to buy which helped to make the whole experience enjoyable. They were on time for both the sales appointment and the follow-up measurement appointment. They have been in contact with us several times to update us on who the installation manager will be. He reviewed the project and was able to save us several thousand dollars on our sliding glass door installation. So far great service.

Jo
Review №17

Corey, our sales rep was extremely helpful and professional. He took the time to explain what our best options would be for our window project, and he was very fair on the pricing. I would highly recommend Corey and Champion Windows, we had a great experience with them.

Ev
Review №18

I dont usually write reviews; however, I felt compelled to recognize Mark Uptegraff, a Champion factory representative, for the expertise, professionalism and responsiveness that he delivered during a recent consultation and follow-ups.Mark thoroughly explained products, warranties and the installation process to ensure my complete understanding. He listened, returned calls quickly, and made adjustments to meet my satisfaction without hesitation. As a result, I was able to move forward feeling empowered with knowledge and with confidence in the company that Mark represents.Since my initial consultation with Mark, I have contracted with Champion Windows of Charlotte to replace a two-storied double foyer window and a front entry door with double side-lights. Im looking forward to experiencing the finished project as well as doing a complete follow-up review.

Ra
Review №19

This is the third time Champion Windows was contracted to install windows in my home. The first two installations were completed in a workmanlike manner and with total professionalism.Today the 16th of October 2021 the installers failed to cover my hardwood flooring in the work areas and when approached as to why there was no tarp, the response was a blank look. As the homeowner I placed an old sheet on the floor for protection. The installer cut the framing and instead of placing same on the grass or railing decided the screen to the patio was the better option until I requested the framing be moved and placed on the grass.I called Champion to inform customer service of my concerns and customer care assured me someone would call me directly to discuss any installation difficulty. The call was placed at 9:00 am and I am still waiting for a call back from a supervisor at noon. It is apparent the situation on the ground is not important to the field supervisor.This particular installation has tarnished my trust in Champion Windows.

An
Review №20

I just had Corey out and I am so impressed with him as a representative and the quality of these windows. I love that there is no middle man and the way they make the windows is outstanding. And their guarantee is fantastic - forever no charge replacement of broken glass, broken seals, other mechanical defects. Cant wait to have them installed. Highly recommend.

Sc
Review №21

John, their representative was very professional and knowledgeable about his product. At any time during the visit I never felt pressured into making a decision on the spot. Their products seem to be of very high quality with great craftsmanship. I would recommend to anyone that is looking to do an all season porch to listen toChampion and see what they have to offer.

Ma
Review №22

Terrible customer service! They install some windows in my house, and the windows start to have fog inside. I paid a U$ 100 fee for them to change the window (was not for free), and it`s been 9 months, and I`m still waiting for them to solve the issue and change the window...

Da
Review №23

Bri, showed Saturday morning on time and was very knowledgeable about her product. Did a great job on presentation and a good value. We chose champion to Install windows in our home.

Fr
Review №24

Mark was Superb for the Consultation for replacement of Windows and Planning of Sunroom. He was prompt! He was very personable, respectful, kind, and easy to understand with his patient and thorough explanations. He was forthright to make suggestions based on our situation and assured we understood cost differences of the products offered. I highly recommend Mark and Champion Windows!

Ja
Review №25

Bri was very knowledgeable and spent a good amount of time explaining the product and company. It’s clear Champion windows has a superior product. Thanks so much for explaining the product and working with us on the options and process.

Ro
Review №26

John Danza of Champion Window was our Salesperson. We have a screened-in patio and wanted to convert to a glass enclosed structure. John represented his company and product very well. John has a competent, non aggressive sales approach. He answered all our questions thoroughly, even the hard ones. John helped us make our own well informed decision. We looked at Champions competitors but the combination of Champions quality and cost were hard to overlook. The warranties were an added plus as well. Although the finished product is yet to come, Im fairly confident all will end well.

Ma
Review №27

My wife and I were visited today by a sales and product professional named Bri, who was on-time, in spite of weather conditions, exceptionally open, honest, professional, and knowledgeable. We were able to get a fast quote and a low price for our homes current problem. We are satisfied and secure with our decision, and looking forward to the coming installation!This is an update about our experience with Champion. The installers came today and arrived early. They worked tireless and were extremely respectful. The job they did was not only beautiful and professional, but was also completed in a very reasonable time frame. My wife and I could not be more happy with our new windows and our choice of service provider!

Al
Review №28

We are so pleased with our beautiful, new outdoor space! From our initial consultation with John to our final inspection with Rob, our experience was above and beyond our expectations. This company and their employees are professional, skilled and experienced, respectful and tidy and I would consider them the best at what they do in our region. The project was worth every penny and not only will it enhance our enjoyment of our home, but the project will also improve our property value. It’s an added bonus that Champion was also the most affordable quote we received, and we felt we could trust them from our first meeting. You will be very pleased - choose Champion!

An
Review №29

Mark Uptegraff had to be the nicest and most professional guy we have ever meet! He was extremely knowledgeable and answered all questions but also took the time to share family stories and asked about our kids! He was so helpful and completely made us feel comfortable buying windows for our 1st family home ! If you want windows done this guy is the guy to call and let him help you don’t think you can find a better salesman and company !

MI
Review №30

Our sales rep, Bri, is amazing! So kind and easy to deal with. Wasn’t pushy and did her job very well! Thanks for everything!

Ch
Review №31

After my consultation with Mark Uptegraff, I’m really looking forward to working with Champion in the future. He was super knowledgeable, thorough and friendly. I was definitely impressed by their product offering and attention to detail. Highly recommend!

Be
Review №32

My husband and I worked with Corey Dyke to replace the windows on our home. Corey was very personable and professional. He kept us informed about the process every step of the way. The windows are AMAZING and We would recommend Corey and Champion to all of my friends and family.

St
Review №33

Briwqs very knowledgeable and explained the whole process with great examples. Champion offers significant flexibility and value for the money. They even wrap the windows to match or come close the accents and colors of your existing exterior features for free!

Ka
Review №34

We hired Champion for construction of a 3-season room a few months ago. Overall, we were not pleased with the final quality of the product, especially considering the cost. Our main issues are as follows:-Cleanliness of construction site: The builders assembled the base deck walls, and roof on site in our back yard. They apparently never put down a tarp or cleaned up waste materials. I have found metal shavings, screws, pieces of shingle, and other random pieces of construction garbage that was left behind. See the pictures for a small sample. I picked up what I could, but Im constantly finding more. So much for going barefoot in the back yard.-Trim work: I think the photos speak for themselves. The trim pieces were not cut to meet flush together for a seamless finish, but were instead sloppily cut and jammed together.-Leaking: The sunroof leaks. Ive had some roofers come out to look at it and we added silicone that seems to have worked for now, but Im not sure where the problem is exactly.-Damage to windows and walls: Many of the prefabricated pieces had blemishes on them, either from storage, shipping, or construction. Staining and marker marks (from installers measuring) we were able to mostly wipe off, but there are also some scratches in the metal that well have to live with. One of the windows also had paint splatters on it.-Painting: Construction required removing an outcrop from the exterior wall. We were assured that the final result would blend in with our painted brick exterior. Instead, they used spray paint to partially cover the exposed brick and left the exposed brick behind a gutter that was moved completely untouched.-Stairs: Some loose treads that Im in the process of reinforcing.-Locking mechanisms: Several of the locks for the sliding doors didnt actually work, but the electricians on the job (who were both GREAT) helped get most of those working. One lock still doesnt close properly.We do like the space, but the finished product quality wasnt what we expected. We have had to spend additional time and money to correct many of the issues we had. Ill leave it to others to view the photos for themselves and draw their own conclusions. I do want to reiterate that the electricians (and the sales staff) were friendly and helpful.I should also note that it does tend to get extremely hot in the summer. We put up curtains and that helped far more than the glass Champion uses.

An
Review №35

John Danza was friendly, professional and informative. Hes not a pushy salesman and he listened to our concerns. He was detailed and answered all our questions. Johns expertise suggestions helped us make the perfect selection for our new sunroom.

Le
Review №36

Over the Moon Pleased!I dont normally write reviews for companies, but this one is very much deserving. If you are considering a seasonal porch enclosure or anything else they provide, I cannot say enough positives about Champion Windows of Charlotte. I had received multiple quotes, ranging from extremely out of my price range to questionable materials and workmanship. From the quoting process to completion, everything went very smooth. From the details of the quoting by Kevin, I was able to see upfront the products they used and support, which had reassured my decision. When work started, I must say, I was nervous at first as this was a big investment. When the extremely meticulous installers showed up and started working, Greg and Richard definitely put my mind at ease! They explained every step of the process, what to expect each day they were onsite and their daily cleanup was amazing. They take pride in their job and you can see it each step of the process. The finished product, I am over the moon pleased! Once the floors are installed, I will be able to enjoy my wonderful backyard views! Thank you, Thank you, Thank you!!!

ga
Review №37

We had a screened in porch but it was unusable for a good part of the year. We had Champion turn it into a year-round sunroom (enclosed porch) with 2 sliding glass doors and 3 sliding glass windows (all with screens). We added a separate heating/air conditioning unit and now we use the room every single day no matter the temperature or the weather. We cant say how happy we are with the finished product, the professionalism of the salesman (Kevin) and the gentleman who came to measure and answer our many additional questions (Mark) and the technicians who did the install under very trying circumstances (we were just about to go into a stay-at-home order due to Covid-19 and at that point no on knew if theyd be able to continue to work) so they even worked on a Saturday to finish the job just in case. My husband and I most highly recommend Champion. BTW, my son and daughter in law had Champion add a sunroom to their home over an existing deck and the transformation is remarkable. Not only do we all have a lovely addition to our homes but it has increased the value remarkably.

Sh
Review №38

Rep was very knowledgeable!! Offered a $20 discount for a review which didnt make me feel the most confident when they were raving about said reviews but although we went with a different company they provided great customer service at the local office. We decided to go with a company that our family members had previously worked with but otherwise champion is who we were going to move forward with vs. Apex

Na
Review №39

This is a revision of my earlier review, which had been posted at the urging of the sales rep at the time of sale. At that time (July), we were promised install of a new entry door within 10-14 weeks (but probably sooner, according to the sales rep). Its now November, and we are still waiting for them to tell us where in the process the door is -- or if it has even been started. We can get no meaningful information from them, other than that we will be contacted as soon as the door is received. We have no idea whether that means a week, a month, or a year. Totally fed up.

Ta
Review №40

My fiancé & I recently bought our very first house. We knew windows were going to be on top of things to do first. We were expecting it to be a difficult process, but Kelly who helped us from the Quote to explaining in detail about the windows. He was so sweet and kind. He took the time to explain how they work,how efficient it is, & helping us understand the importance of quality windows. He made us feel like we were with a family friend, laughs and all. We are so bless & excited for our new windows & can’t thank Kelly enough for everything he has done for us so far. We will definitely send him an invite to our first BBQ. Thanks Kelly & Champion

Na
Review №41

John Danza from Champion Window arrived at our house exactly on the scheduled day and time to discuss about our Sunroom Project. He was very professional in going over all available options as well as type of material used and provided very good pricing options as well. Looking forward for the work to be completed to enjoy my sunroom at the earliest.I would recommend to call John for any needs

La
Review №42

The sales person Bri was on time perfectly understood what we were wanting in a replacement window. Measurements were taken and an incredible price was quoted. The best was she showed the window construction inside and out. The othrt company that gave us a quoted never showed the construction of the window. Would recommend this company to anyone who wants to replace windows in their home.

Am
Review №43

Shane did a great presentation- very educational and informative. I learned a lot. Looking forward to the final result!

Ch
Review №44

Met with Mark I. Very professional knew answers to every question not pushy determined to save us as much money as possible. Looking forward to doen more business with Mark in the future.

Sc
Review №45

Mark Uptagraff is very professional and extremely knowledgeable. We have had him out for two projects now and continue to be completely satisfied. We will definitely use Mark again and certainly recommend him for any window needs!

Mi
Review №46

My wife and I were interested in getting an estimate to enclose our screened porch into a Sunroom. John came out and showed us the quality that Champion provides and we were “blown away” with the quality of their products. We decided that there was no need to get any other estimates. Thank you John.

Br
Review №47

I plan to use this service in next 3 days. Wonderful experience in talking with him and learned a lot about Champion products. Very impressive!

Pr
Review №48

Just went through the process of scheduling a sun room addition with Champion. There was lot to understand on the different choices available and their benefits/costs. But Kevin from Champions helped break it down for us and gave us the best options. He was remarkable and was available to anytime we called or needed some clarifications. We cant wait to enjoy our new sunroom. Thank you Kevin and Champion.

Di
Review №49

Ordered a screen porch to be added to back of house. John Danza was prompt, patient and helpful in hearing my ideas and spending a LOT of time drawing up the plan and making sure all my questions were answered. Project is not yet started since I only signed today but timeline was laid out clearly. I liked all of the payment options. I appreciate John handling my HOA needs. I am hoping the project and results are as seamless as John laid out for me.

Er
Review №50

Friendly, prompt professional and knowledgeable. Great service and will definitely pursue additional services and recommend.(Agent Shane, Routh)

Gr
Review №51

While we have not had our windows installed yet I wanted to review my experience with the representative Mark Uptegraff. He was on time, friendly, informative, not pushy and respectful of my time and my family. If the installation process goes as smoothly as my meeting with Mark, I have no doubt that we will be completely satisfied with the whole process.

Sa
Review №52

Mr Danza was knowledgeable and professional in his knowledge of the industry, company and product we look forward to seeing our completed project with champion windows and sunrooms. He gave us a very fair price. Would definately recommend.

Ja
Review №53

The sales person explained everything very well. We felt very comfortable. Looking forward to the building experience

Ka
Review №54

Bri CornettWe had an appointment with Bri today. She was very professional and on time. We have other Window companies coming in but we have decided to cancel them and go with Champion. Her presentation was very good. We are looking forward to working with them.

Ju
Review №55

John is a great representative. He wasn’t pushy at all, but a true professional who educated us on all the details we needed to know about installing a sunroom on our home, including the cost. He is very nice.

Ma
Review №56

Quote process was very easy. Corey showed up on time and was very knowledgeable. Great experience.

Jo
Review №57

Mariela and I just purchased three season sun room, Mark Uptegraff was very professional, knowledgeable and on time. We are excited and looking forward to our new room. Thanks for the help!

Fa
Review №58

We had a great experience with Champion windows. Bri was able to answer all of our questions and was accommodating when it came to any questions and hurdles we had to overcome.

Ha
Review №59

We purchased a screened porch. Shane, the company representative, was punctual, polite, and very knowledgeable of the Champion product and what modifications would be required to meet the needs of our installation. He was able to give us a quote on the spot and quickly made a return visit once we had a chance to review the information. The entire sales process was quick and easy.

Du
Review №60

Sales person showed up on time, did a great job, very professional and personable

Ji
Review №61

We had great presentation from Bree the quality of the windows and prices were great highly recommend

St
Review №62

Overall a good experience replacing three windows and a sliding glass door. The sales process was low pressure. The only reason I didn’t give a 5 is that the installation team had a scheduling mix up and didn’t show up on the day I had a confirmed appointment (after I had rearranged my entire calendar that day for them to be there) and we had to find a new day.

To
Review №63

Had them out for an estimate which led to a contract for services. Scheduling the appointment was a breeze on the website and the rep showed up on time and was thorough and very professional. Answered all our questions and a desk was struck.Would give them 5 stars but we’ll wait on that until job is complete. More to follow

Le
Review №64

Shane was excellent at explaining the benefits of Champions windows and answering all of our questions. We feel very confident in our decision to go with Champion!

Ay
Review №65

Martin was very knowledgeable. He presented the information well and was never pushy. The Champion product was a great quailty, but the warranty and in-house manufacturing won me over. I look at several companies before meeting with Martin, but the extra time and effort during his presentation sealed the deal. Im only rating the sales presentation and commitment to contract. I will repost once installation happens

Jo
Review №66

Kevin our sales rep was extremely helpful, knowledgeable & professional. Quality products would highly recommend!

el
Review №67

Shane helped me to walk through the steps to getting a sunroom addition to my new home. Shane was responsive, professional, and very knowledgeable about his products. He helped me to steer clear of pitfalls, and helped me to make the choices that I had hoped for without spending outside of me predetermined budget. I thoroughly enjoyed my consultation with Shane, and I am very excited about my new addition.

Sr
Review №68

Corey was great to work with, gave us very good demo, answered all our questions and helped us make the right decisions. Now we are looking forward to the installation of new windows.

Er
Review №69

I was very happy with the presentation and information that Bre provided,and am looking forward to the installation

Sa
Review №70

Excited to start our siding and door projects with Champion! Mark was very informative and made sure we were well educated about all of our options.

To
Review №71

Every aspect of the process of building our three season room, from the initial sales call to installation was timely, and professional. Not a glitch in sight, and this was our second three season room from Champion. We highly recommend them.

Mi
Review №72

Sometimes in one’s life you come across someone who sets the standard for all others to strive for. John Danza is one such person! My project is a bit challenging and I have many concerns, but I feel 100% confident in John’s ability to meet or exceed all my concerns, as he works with his teams to complete my project. As you think about all the qualities you would want or need in a sales person, as I have done in writing this review, John is the guy you want to help you with your project! HANDS DOWN!There is No need to look anywhere else….

Ma
Review №73

Kelly came and gave me a quote on new windows for my living room. He was incredibly thorough, patient, and professional. I got a great price on everything I needed, and you can’t beat the lifetime warranty!

Am
Review №74

Mark and Martin were great to deal with for window pricing and setting up installation. Very sanitary with masks upon entering the home and personable! We felt comfortable with them and they sold Champion very well. Great company, warranty, products and salesmanship. We look forward to our new window installation coming up!

pe
Review №75

New siding couple of years after having windows installed. Great service, the people who installed were great, MarkU factory rep.was great, always checking.

Ta
Review №76

Great experience!!! We had a window that Champion put in, in 2004, started getting damage and when I called, there was no hassle. Coming to replace it!! That definitely sold me on getting my windows from Champion. Standing by their word goes a long way! Great experience and Kelly Webb is phenomenal!!!

Cr
Review №77

Corey was very professional and answered all our questions. We love the fact that the windows are made in house and made in the USA. They make, install and service the windows-no subcontactors are used. The warranty is awesome as well...no fine print.

Ro
Review №78

So far this is a top rated business. We are in the process of adding a sun room. The rep John, was professional, knowledgeable, and willing to spend as much time with us as possible helping us pick out from all the different styles offered by this company. There was no doubt after talking with us that this the company we wanted to use. Other reps were not as professional, did not follow-up, was not knowledgeable and did not follow up with us. We were totally impressed with John.

Da
Review №79

Champions service was stellar from start to finish. Our sales rep, John, was friendly, patient, and very knowledgeable. He responded to our questions quickly and always made us feel like we were his top priority. The crew that installed our screened-in porch were also absolutely wonderful. They answered all the questions we had with no hesitation and went out of their way to make sure we were satisfied. They completed the job ahead of schedule and the end product is absolutely beautiful. We couldnt be happier. We highly recommend Champion and cant wait to use them again on our next project.

Jo
Review №80

We had an appointment today with Mark Uptegraff to discuss screened in patio options. Mark was on time, very professional, thorough, and took the time to listen to what we wanted. He provided information and background on the company the products, and the quality of the product. Mark also provided honest and open recommendations on what would work for us. We have had two other companies bid for this project and Mark made us feel the most comfortable with the pricing, our choices and the quality of the work that will be done. We are excited to start our project and I will surely be back with a follow up review when complete. Thank you Mark it was a pleasure.

Ro
Review №81

I am having champion replace all my windows. Corey was awesome in explaining the window benefits! He was very professional and friendly. He even fixed my smoke alarm. I highly recommend champion for windows and sunrooms!

Ph
Review №82

Mark was very professional, yet personable. He arrived a bit early and was excited to describe all of the benefits that Champion has to offer for home exteriors. He walked through details of window and door construction, stopping along the way to make sure we understood and saw the benefits. He answered questions and was very knowledgeable. Every step of the way, he listened to our needs and concerns.

vi
Review №83

Corey dyke came by today armed with specs and details of their window offerings. he carefully explained performance and difference with the competition. this is the level of detail that I was looking for. realize that with windows you get what you pay for. they clearly stand behind their products.

Ti
Review №84

Today I met with Martin Marier about my window installation process. He was very detailed and demonstrated all my options. Mr. Marier was very professional and made sure I was comfortable about the decision I chose. Im looking forward to the installation process.

Ma
Review №85

Mark U was professional and very knowledgable. He helped us design our dream...cannot wait until its installed. Great process, very friendly!

Ji
Review №86

We contacted Champion for a quote on a new sun room. Our experience with Champion should be used to set the gold standard on customer experience. From the office communication to the in person quote to the final sales process has been excellent. Mark Uptegraff has been friendly, professional, respectful, and extremely knowledgeable about the Champion line of products. Champion should be proud to have him as a representative. I highly recommend working with Mark on any window or sunroom product.

Bo
Review №87

Bri was very professional, and on time and knowledgeable. She answered all our questions and made it very easy to choose champion windows

Ol
Review №88

Im just getting started replacing all the original windows and doors on the house I recently purchased which was built in 1958. Not a single window opens! Martin Marier came and spent several hours with me going through all the options from my wildest dreams to the more realistic. I appreciate the fact that Champion will work with me to get the project done in phases. I like the way Champion does business and the fact that the windows are made in the USA. Im looking forward to getting started!

Me
Review №89

Couldnt get a quote for 1 garden window without going through an in-home 90 minute presentation. After the guy took a few measurements he wanted to sit down at the kitchen table for 90 minutes. Told him I didnt need a 90 minute presentation, I just needed a quote. I told Champion through multiple text and emails leading up what I needed. The sales rep said I cancelled Hi Melvin, we see that you had an appointment on the 24th that got canceled. Would you like to go ahead and reschedule? So I guess someone lied. ** I cant wait to see Champions response to this with their normal BS follow up.

By
Review №90

Mark spent quality time going over my wants and needs out of deciding project. Was very detailed walking the exterior of the property pointing out every detail that would be happening. Then spent time with me going over finance options. Was very flexible in is willingness to bounce color combinations and detail combinations during our meeting.

Kr
Review №91

I was on their website to check out their products - just surfing. Within five minutes, I received an email soliciting my business. Creeped out is the best way I can describe how I feel right now. Thanks but no thanks.

An
Review №92

I had a great experience with Champion Windows. Corey arrived on time and well prepared. He explained everything to me and now I know everything about windows. What I was really impressed with was the warranty and they handle everything. Can’t wait for my windows 🪟 👵🏻

Ta
Review №93

Mark U. was our representative to help us design and plan our screened porch. Mark was timely, creative, and managed our budget responsibly. We signed and are ready to get started. Thanks Mark U. and Champion!

Vi
Review №94

Mr. Mark Uptegraff from Champion Windows was very professional, punctual with a friendly personality. He sat down with us to address all our questions, concerns & patiently discussed all different possibilities & plans - pros & cons genuinely. He didn’t rush thru every step & we appreciated that. We wanted a Sunroom & deck. He worked well with our budget & at the same time making sure we got our dream fulfilled as well. Can’t wait to see our end product. We highly recommend him.

Ku
Review №95

Had a great experience with champion. Corey was very thorough and took his time to make sure I understood everything. I was really impressed with their warranty and how champion does everything from the beginning to the end of the project.

Ta
Review №96

Corey was great at explaining and showing the windows they make.

Br
Review №97

Part one of this review is just the sales process. Since we did opt to make the purchase of our windows and door from Champion, well be back in 8 to 10 weeks to update on the installation process and then Ill come back a year after that to update on how the stuff is holding up.We had reached out to three different vendors for quotes and I wont embarrass them by naming the other two here. The first arrived on time but we had to chase him down to get the full quote. The second called 30 minutes prior to his appointment and rescheduled. The third was Mark from Champion.We were very pleased with Mark. He was professional, thorough, passionate about his product and completely knowledgeable. At first, we thought that all he had was a binder with slides but he also brought in a full demo kit. How do you demo windows, might you ask? He had samples and a heat lamp to show how much they filter and reflect. he also has cross sections of windows and a full double-hung window with screen to show. Interesting!We went through options, added a few other things and finally, he calculated a total price. It was a lot but actually landed close to what we had budgeted. Yes, that included the if you buy it today discount. There is the usual three day right to cancel clause in the contract. So we signed and were buying thirteen windows and a new front door and some siding repair work from Champion. After sleeping on it last night and thinking more this morning, we are happy with this purchase.We liked the sales process (three and a half hours is a bit long but were doing it thoroughly!) and their true factory manufacturing ownership process and the fact that the installers are employees and not contractors. That last part is important because it means there cant be any finger pointing later in case the windows arent installed properly. Oh, and some of this work is guaranteed for as long as I own the house (with one transfer if I ever sell) and some is for the lifetime of the house. Thats a solid guarantee. Yes, we were sold to but we knew it the whole time and went right along.Looking forward to a new front door, new windows and new siding!

Li
Review №98

John came in to our home and made an amazing presentation from showing the details of the sunroom to the quality of construction and design. He was concise on every detail. I was hoping that the cost of my room would be little lower but after realizing how hands on Champion was from the manufacturing to the construction, I felt secure that all the steps that had to be taken with this project would be handled by Champion and that they could not only handle this task, but that I could sleep at night knowing we were in good hands. So excited for my new room I could not be happier. Thank you Champion and thank you John Manzo.

Pe
Review №99

Had our initial meeting today with Shane (our Champion Factory Representative). Shane was very professional and knew the products Champion had to offer. He was very helpful in helping us decide the configuration of our future sun room. We are very excited to continue working with Champion.

Ka
Review №100

Kevin (sales rep) came out to our home to quote us n sunroom installation. He was courteous, professional, and knew the products well. He gave honest answers and didn’t try to sell anything we didn’t need. Financing was very easy. I’m so excited to have the finished product. I will add to review when my sunroom is completed.

Information
100 Photos
100 Comments
4.5 Rating
  • Address:9100 Perimeter Woods Dr, Charlotte, NC 28216, United States
  • Site:https://championwindow.com/Charlotte/?utm_source=google&utm_medium=organic&utm_campaign=gmb_charlotte_localpage
  • Phone:+1 704-322-3247
Categories
  • Door supplier
  • Window installation service
  • Siding contractor
  • Sunroom contractor
Working hours
  • Monday:8AM–4PM
  • Tuesday:8AM–4PM
  • Wednesday:8AM–4PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8AM–4PM
  • Sunday:8AM–4PM
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