Devin was a great salesman. He listened to what we wanted, and help us find exactly what we needed. I would recommend him to any of my friends and family. At one point we were going to walk away, but he did a great job working with us. He allowed us to get the car we wanted while staying within our guidelines.

They did it again! This is the SECOND car Ive purchased from this dealership and every time its a great experience. They really know how to take care of their customers. Christopher Sykes in sales and Brandon in finance were able to get me in and out of there in record time. Buying a car should be easy and I appreciate when a dealership gives me that kind of experience. Thanks again RICK HENDRICK city Chevrolet Ill be back in 6 to 12 months when I am ready for the next step in my vehicle purchase.

We live in GEORGIA, and and weve been looking for a quality pre-owned vehicle. We contacted our son, Jarrett Clipper and told us about your delivery service. He found us a 17 Toyota Hilander hes an excellent salesperson and Im not just saying it because hes our son. Very professional and has excellent sales skills. Hes always been a people person and has great product knowledge. My wife and I are very pleased with all facets of the sales experience. From beginning to end the couple that delivered our purchase were class acts. If, any of our friends here in Georgia and North and South Carolina, will be directed to your dealership. We both are Alumni of Johnson C Smith University. So, we have friends all over the country.Sincerely, his fatherMr. and Mrs.. Earl A Clipper

Chris Morgan is the man! He set me up with a brand new Z71 Tahoe and Rick Hendrick Chevy offered a great trade in on my 2017 Tahoe. It is a buyers market! Take advantage of it now. Chris is who you want to call too! He was great, and we did most of the transaction remotely. It limited my time spent at the dealership.

Devin Rocks!I called and my entire experience was exceptional. Devin answered my call and after he found out exactly what situation I was in, he went to work and through his due diligence, found us the perfect solution and made all the arrangements. I only had to come in to the dealership to sign the paperwork and then drive away with our new vehicle. We purchased a 2019 Dodge Ram Rebel. LOADED! Its perfect! Thank you again for making this process easy and for going the extra mile for us. I cant express how grateful we are. If anyone needs professional assistance with a super awesome guy. Devin is your man!

Worked with Garret he’s an amazing and dedicated worker! Got me exactly what I needed and treated me exactly how I expected! Gave me the best deal in town on my new suburban. If you are in the market I highly recommend you go see him!!!

Had an awesome experience with Garrett, bought a 16 z06 and drove 18 hours to get it. Garrett had everything ready to go and I was in and out in under 90 minutes!

My first time getting a car loan on over 7 years, and it was possibly the smoothest transition into my new car Ive ever had! Jay was absolutely amazing and was super helpful in answering all my questions. Im absolutely in love with my little gas saver. Thank you so much Jay!

Update 07/17/2021I would like to begin my review with this statement. Good customer service is when everything is going smoothly. Excellent customer service is when things are not going so well but your dealership goes the extra distance to make it right and is successful.My husband and I recently purchased a car on June 1, 2021. The Hendrick City Chevrolet dealership gave us a good deal. Nice car and it drove well. But within 30 days the car experienced some mechanical issues. Chevrolet stepped up to the plate and made all the repairs, performed a complete 28 points inspection and covered all the cost.But my husband and I made a decision to return the car in hopes of purchasing another one. Chevrolet could have told us an as-is used car is as-is but this is where they go the extra distance.Ebony Finch, VIP Exchange Manager for Hendrick City Chevrolet is amazing! She went over and beyond, was thorough, knowledgeable and used all her resources to find us a car that we would be happy with, a 2021 Chevrolet Equinox.We would like to thank all of the team members at Hendrick City Chevrolet who were involved. They deserve 5 stars, but Ebony gets 10 stars.06/01/2021Joe Ayers and Ebony Finch were very helpful. They were able to get my husband in a car that he liked and at the payments that worked for him. Great job you two.

Andy always takes good care of me whenever I come in for service. Gets work done quickly and thoroughly. He does a great job keeping me updated with the status of my vehicle. Thanks Andy and team!

I have been a loyal customer for a decade or more. I have purchased my last three cars from this location and have used them for all of my car maintenance and upkeep. I called the service department about 2 weeks ago, I got the answering service, which is fine, I know how busy they can get. I left a message but no one ever returned my call. They apparently did not want my business so I have gone elsewhere for my service needs and will go elsewhere when it is time to purchase a new car.

Larry McCain has been my Salesman for 30 + years and I bought more than 20 vehicles through him and for that reason also because of Manager Scot I will recommend City Chevrolet. This probably will be my last purchase of a vehicle but doing business over the years with those 2 guys was a pleasure. Would like to see improvements in your service dept.

Test Drove with Tyler Lynn: I came in to test drive a Traverse. He was extremely helpful. He showed us all the features it had to offer! If I every buy a Chevy car I will definitely go back to him and send others his way!

Incredible car buying experience working with Chris Sykes and Scott Moore at City Chevrolet. Informative and friendly team that went above and beyond for me. I absolutely will work with them again in the future.

Wonderful experience at Rick Hendrick City Chevrolet. I recently relocated to North Carolina from Florida. Contacted the dealership to trade in my 2014 vehicle. I got a 2017 Nissan that is fully loaded. REALLY NICE. Low mileage the dealership provides an excellent service with a warranty and everything you need. Mark Chay my salesperson hunted down a car he thought I would like and nailed it!

Tori Hartley did an outstanding job helping me get an oil change and purchasing a new deal for 6 more oil changes. Great leadership by Tori! She makes customers want to come back to Hendrick City Chevrolet! See you next time!Jed Yakin

Had a great experience at City Chevrolet with Garret Williams! He was very professional and was able to get me in the exact truck I wanted in my price range. If you are in the market I highly suggest going to City Chevrolet and seeing him!

I was recently in an accident & came in looking for something newer & safer. Tyler was a huge help. Very knowledgeable & patient & very down to earth. Do not hesitate to ask for him!

Absolutely loved my experience with Jay Clipper. Totally professional and efficient from the door opening. Not only did we work a great deal, we also got a cool warranty. As a business owner, buying a commercial vehicle Im glad we dealt with Mr. Clipper.

Alex Elmore did a great job helping find the vehicle we were looking for and keeping us informed every step of the way. The day that we finalized the purchase was one of the best car buying experiences we have had as Alex Elmore and Scott Moore treated us with courtesy and respect.

Great experience will come back in the future! They provided excellent customer service and made sure everything was done right. Definitely will recommend Mark to any future buyers.

Worked with Devin. He is an outstanding salesman. Very knowledgeable about all the features of the various vehicles we were looking at. Be sure to go see Devin if you are car shopping. He will take excellent care of you.

I purchased a 2020 Corvette Convertible from Garrett Williams and had an excellent experience. He was responsive throughout the process and I will buy from him and send him customers. I expect us to have a relationship for years to come. I highly recommend if youre in the market go see him!

I purchased a pre-owned GMC Sierra today at Rick Hendrick. My buying experience was absolutely great. I’m always skeptical of buying used vehicles, but my salesman, Anthony aka Tank, was great and when I’m ready to buy another vehicle, I will go directly to him. He was extremely personable, and did not hover or pressure you into buying a vehicle. If you are in the market and ready to buy a vehicle, please go see Tank.

I took my companys work truck in for a recall. First and only experience I have with them, but they were polite and quick. I would definitely consider purchasing a vehicle from here based on this one time visit.

This was my first experience purchasing a new car out of state and it was a pleasure. Kris James was an amazing sales representative, even keeping me informed of the status when he was off duty. I also spoke with Jason and Brandon at times during the process. They were all amazing to work with. I truly appreciate everyone at City Chevrolet and I absolutely LOVE my new car! Thank you, again.

Chris Morgan at Rick Hendrick City Chevy took great care of us. We searched for a ‘21 Tahoe for over 6 months and dealers were out of stock, didn’t want to factory order for us, or demanded a big premium over MSRP. They secured a Tahoe for us before it was built and held it for us when it completed. It arrived weeks quicker than promised and were pleasantly surprised with the process. When arriving at the dealer for the transaction he spent time educating us on the SUV and the dealership and answered questions.

I had the best experience with Tripp Wilson! He was so helpful while my vehicle was being repaired. He kept me informed and was super knowledgeable about what was happening. I cannot thank him enough. I will definitely return for future repairs and recommend him to all of my family and friends. I highly recommend this place and Tripp Wilson!

So this was my first time buying a car and I had 0 experience with the whole process. I called with 100 different questions about the condition of the car, pricing, warranty’s, payments, tax’s, tag, title, and so much more that had nothing to do with anything on the dealerships side of things. Johnathan Monts answered every single one and helped guide me through the whole process! All and all I’m extremely satisfied and thankful!

Jay Clipper best sale person. Great service. We was out in a timely manner. Will definitely recommend.

I had the most amazing experience. Garret was very personable. I was honestly just looking with no intension to purchase but left with my dream car…. 🤩…. Where is the 10 star ⭐️… Garret deserve It. My great customer service did not end there, I had the most amazing experience with Nick the finance guy. I was approved in minutes, I am so impressed. Thanks for everything!!

I had a wonderful experience with City Chevrolet!! Dominic was super helpful and informative and was always one text away when I needed something!! Five stars for him! Definitely recommend!!!

I’ve never written a review before but I truly think this place deserves it! As soon as you step in the door your feel welcomed! Front desk staff is very attentive and friendly! Everything went perfectly smooth! I’m sure the rest of the crew is also great but TYLER went above and beyond to meet our needs and get us the best offer! Tyler answered all of our questions and explained everything we needed to know! He definitely gives GOOD CUSTOMER SERVICE a different meaning!Derrick was our finance manager… definitely explained everything completely perfect went above and beyond to make sure we understood everything!Andrew Snyder greeted us and made sure we were taken care of which that wasn’t a problem because Tyler, Derrick & himself gave us the best customer service ever! I Never ever thought buying a car would be this easy until I met them! Thank you for going above and beyond! Y’all deserve way more than 5 stars!

I had a satisfactory experience at this dealership thanks to Garrett Williams who helped me through the entire process and answered all my questions. I love my new car!

Everyone at the dealership was friendly and super helpful… from Chris the salesmen, to the finance manager- everything went as planned. When I called Chris S. looking for a Tahoe, he delivered the exact thing I was looking for even amidst the shortage of available vehicles. He was straight forward with our trade and was upfront with me with how long it could take for the vehicle to get there. Definitely recommend working with Chris at City Chevy!

Had a rough experience in the beginning. Martin “one of the sales people” made me feel very uncomfortable and basically told me I was not going to be able to afford the vehicle I was planning on purchasing. He came off as very aggressive and made me feel pressured. Do not recommend going to him. However Mark Chaykovskiy deserves a raise or promotion! He made me feel very comfortable and I felt no pressure whatsoever. He made the process of buying the car super easy as this was my first purchase from a dealership. He gave me a tour of the car and explained all the features the car had. He even had the car washed and detailed and even gave me a full tank of gas before releasing the car to me. Highly recommend Mark is easily the best salesmen I’ve encountered.

My husband and I have been shopping City Chevrolet (Charlotte) for 15 plus years and have had nothing but great experiences!! Tim Dobbins and Andy Snyder have always stepped to the plate and worked diligently with us to make every car buying experience as easy and convenient as possible! City always has a great selection and if they don’t they will find what you are looking for. Tim and Andy have been teamed together for many years and truly enjoy what they do and it shows in how they treat their customers! Thank you Tim and Andy for the many years of hassle free car buying!!! I also want to send a huge thank you out to Andy Davis in the Service Department as in the event you do encounter a service issue, Andy has always responded quickly and has always accommodated my hectic work schedule to make sure my vehicles were taken care of! A huge shoutout to the City Team!!! Thank you all!!

Jay Clipper is extremely accommodating. Whenever I have questions or need servicing for my vehicle he is always on point! He could have easily just sold me my vehicle & never followed up, but he definitely went above and beyond to make sure I got and continue to get the best customer service. Thank you for such a fulfilling experience whenever I visit Rick Hendrick City Chevrolet

The staff was very helpful. My service got done in a timely manner, and it was explained to me in full detail what was done to my vehicle and what could possibly be an issue in the future.

Today I bought my second car from Hendricks Chevy and let me say this was my best experience. Alex Elmore was such a great help, he made this such an easy experience. I totally love my new car and I love the customer service Alex and the rest of the staff gave me. I’m excited for my custom seat covers to come in now 🥰

Jonathan and Nick were great! Seamless process. I will definitely refer them and use them again.

Jay Clipper was a refreshing twist to the usual car salesman he was honest and informative he gave me good advice and insight and reassured me that I was making the right decision on purchasing my vehicle. I have already referred him to family for their car purchases and I am certain they will not be disappointed. Thank you again for confirming my purchase was absolutely fitting for me

Our experience was amazing thanks to our awesome salesman Travis Bryson! He made everything super easy and smooth for us. I can’t thank him enough for his great customer service and patience with us having our toddler present. Didn’t think we’d be able to drive off with a new car but with all of Travis’s help we made it happen. Thank you Travis!!

Everyone is always very nice and willing to help. They are fast and efficient. No problems

We purchased a Colorado from City Chevrolet from the most amazing staff. Our sales rep. Tyler Lynn gave us such personal attention that made me feel confident we were making the right choice, and Ameith made the financing, and all paper-work easy, fast, and painless. We also had the pleasure of additional support from Derek rounding out this amazing team. I highly recommend City Chevrolet.

From the time we ordered my truck to picking it up, the dealership answered all my questions promptly and were very transparent with the entire process. Everyone we encountered was professional and helpful, I will be returning to this dealership for any upcoming vehicle purchases!

The entire purchasing process was pleasant. The sales team was very patient and helpful. I had many questions and they answered them with thorough, easy to understand explanations. They provided all the information, we negotiated the price, and the purchase decision was placed in my hands. I never felt any pressure to buy or experienced any gimmicky sales tactics.After making the decision I met with the financing team. Another great experience. Everything went very smoothly and all of my questions were answered.I would highly recommend Rick Hendrick City Chevrolet to anyone thinking about purchasing a vehicle. My experience was a very positive one.

Mark is very easy to work with. Never felt pressured. Highly recommend. Felt super comfortable with the whole process amazing job, highly recommend visiting mark for your next car purchase!

This was the SMOOTHEST new car purchase experience I have ever had! Chris Sykes was my sales rep who explained all my options very clearly, made suggestions based on what I told him I was looking for….NO pressure but Excellent customer service and went above and beyond to move everything along as timely as possible. He followed up with me a couple days afterward to make sure that I “loved” my new Blazer. I have already recommended going to Chris @ City Chevrolet to a family member and friend. In the finance department Nicholas Grilli did an excellent job going over everything with me, and made signing finance papers an enjoyable experience. We/my family have had several Hendrick dealership experiences and I simply would not buy a car in Charlotte anywhere else. The Hendrick Automotive Group dealerships are simply the best in town in experience, service and vehicles.

My husband and I had a great experience. We started working with Aaron and Scott Moore then we ended with Christopher Morgan. They all helped us to walk away with a brand new Camero. We will definitely consider buying from them in the future.

My experience here at the beginning was fine. The people who set my deal up came in on a day off and did my paperwork. This rating is for the customer service afterwards. I asked the Finance Manager how to cancel warranties and GAP coverage. He told me to wait 2 months and he will reimburse it then (I assume for profit reasons on warranty sales). I was selling the truck I had just bought due to not liking it so I stated that this was not acceptable and I wanted it cancelled immediately. He went on to tell me he would talk with the Finance Director and be in touch the same day. I never heard from Garret after that, I called multiple times left multiple messages and still nothing heard. I did his job for him by finding out all the necessary documents and who to send them to. This is unacceptable and unprofessional in my eyes. I also found out this dealer will up your APR to take more profit so if you want honesty and integrity it doesnt exist here. I know the APR was pushed higher because one week later I financed somewhere else with the same credit score through GM Financial and it was 1.5% lower than it was through this store. I will never shop here again and I advise others to take their money elsewhere.

Best auto buying experience I’ve ever had ! Was treated as a friend not just a customer! Staff was awesome!

I came in with my wife to test drive a car with Tyler Lynn. Very knowledgeable. Showed us everything the car has to offer, appreciated the great service.

It was a very quick process, from the time I arrived to delivery. Everyone was friendly and professional. I was in the car business for over 4 years and appreciated the level of professionalism shown by all. I have and will continue to recommend and send people to see Rick at City Chevrolet. He is top notch, and an asset to your business. Thank you

Jay clip gave me excellent service with a friendly attitude nothing but great vibes 💯 highly recommend u ask for him if your looking for a vehicle

I was in a very tough spot. I bought a Chevy from Scott Clark 02/2021. By July, the head gasket cracked and wasnt covered under warranty. The car was worthless. Jeremy and Andy worked with me and gave me double my trade in and the best rebates they could find me. All of this was so unexpected, I didnt have access to my cash right away. While they waited 5 days for the wire transfer, they let me take the car as a loaner. This helped me out so much. I didnt have to miss anymore work. They worked with me in the finance department as well. I wasnt in the mood to buy another warranty. I had been burned. They gave me a great price on a new warranty. I know they are salesmen, but I could tell they cared more than most. I would definitely recommend this dealership. Thanks guys!!

Jay Clip was a pleasure to work with in securing my son a vehicle. He was extremely knowledgeable about each vehicle and their features as well as the finance process. Was a smooth process. You cannot go wrong with him as your salesman!

Devin did a really good job with helping me find a car I would recommend anyone to city Chevrolet and ask to speak with Devin, great customer service

Worked with Chris Stykes and got a new truck. He was very helpful and friendly and made this process very easy. Highly recommend him for your car buying needs. Also Garrett in the financial department was so nice and really knew what he was doing he made the process super fast and easy to understand. Great guys to work with if your in the market for a new car!!

Chevy Chevy gave a a great deal! ask for Devin by name he took care of me and got me through quick and easy.

My salesperson Devin was awesome! Amazing! Thank you for all your help! :)

Awesome experience! Tyler Lynn made everything so easy and was very knowledgeable. Customer Service at it’s finest!!!!!

I recently purchased a Tahoe from City Chevrolet. I was blessed with an amazing salesman, Christopher Morgan. He made the purchase super simple and easy, right down to bringing my Tahoe to me 5 hours away. Best car buying experience hands down.

Garret Williams was excellent to work with in buying a 4Runner. Highly recommend working with him!

Garret was great with following up and checking every option out for me for my upcoming purchase. By the way I got the best deal anyone can ask for, went home to CELEBRATE.

What an amazing Chevrolet team! Joe you’re customer service and attention to detail is amazing. I never once felt like I was talking to a salesman. You listened to our needs and paired the best vehicles with our busy family lifestyle! We are so happy! Scott, thank you for sitting down to talk to us and listening to what is important for our family. Garrett thank you for being so patient, attentive, and giving us great customer service. This amazing team went above and beyond! Thank you!!!!

Not happy, had to run to 3 different places, to be able to get the answers, and my parts. Went to there collision center, which shouldve be Able to order my parts. But was told the would up charge on the parts, and charge 2 hours of labor, for a 5 minute if that job. Went to city gmc/chevy was treated alot better, but took forever to get my parts, there were in stock. Oh I installed them in the parking lot, less then 3 minutes

Johnathan Monts made the process of car buying so much less stressful for me, helped me pick out the right vehicle for my personal needs. Would highly recommend John and City Cheverolet for anyone looking to purchase their next vehicle!

By far my best dealership experience. Jeremiah Freeman was incredibly helpful in making this experience streamlined and very easy. The staff was very friendly and were quick to fix some typos on the paperwork. We had everything set up before I drove down two hours to pick up our new vehicle and it was all as promised. I recommend this place 1000%!!!

Chris Sykes and his team was AMAZING to work with! If you are in the market for a new car, go check them out.

Jarret was a great help when I was deciding which vehicle to purchase. He was very forth coming with knowledge on each vehicle I had questions about in regards to features and mileage. I would definitely recommend him and this dealership. Shop with Jarret for your car needs.

I brought my car in for a nail in my tire. When the service team said it would be a 3 hour wait since I didnt have an appointment, they offered a shuttle to take me home! Of course, when they brought me home, I realized I had left my house keys with the vehicle. The driver offered to take me back to the dealership to get them and bring me home again. Luckily, my roommate was on the way home with their house key, so they driver didnt have to do that. When they called to tell me my car was done, since the shuttle guy was in Concord, they ordered me a Lyft so that I could come and pick up my vehicle. Fast, friendly, efficient service! They definitely went above and beyond.

Jay Clipper is an outstanding individual. He is quite knowledgeable and very easy to communicate with. I will definitely send all my friends to him. Thank you Jay for a wonderful car buying experience.

I had amazing car buying experience with Chris Morgan! Very helpful, responsive and zero pressure. This is exactly how buying a car should go. Highly recommend him.

I had an emergency, and they were able to work me in on a Saturday so I could complete a long drive up to NYC. They were amazingly helpful and professional. 5 Gold Stars! THANK YOU SO MUCH!

The folks at Rick Hendrick City Chevrolet were fantastic to work with. Chris Sykes did a great job helping us purchase this vehicle. He was attentive but let us process and make decisions about the purchase which made it a stress free experience. The new car sales manager, Andy, took time to introduce himself and help us through the process and Derrick in finance was efficient and knowledgeable. This was our first experience with City Chevrolet and we recommend this company for your next car purchase.

Garret gave me a great deal on my 2017 Silverado! He was super helpful and fun to work with. It was one of the best experiences at a car dealership I have ever had! Thanks garret!

Well my issues are unfortunately as prior I had a fair opinion of this location and the work they did. I called the main phone number and asked to speak to a service advisor to schedule a service, this part went smoothly I talked to Patrick and he scheduled me my truck service. The service required the truck for 2 days and I picked a time I could drop it off. Upon arrival to the dealership I parked in the Bay Area and went to the first person I saw sitting at a service advisor desk and asked him to point me to Patrick. It is then I learned that Patrick is not at that actual dealership but simply arranges the service tickets. All I needed to do was drop-off my truck and leaving, that process took roughly 45-55mins of waiting. Out of 5 staff members sitting at their desks only one was actively checking-in folks at mid morning. When the truck was done and I came to pick up on a Saturday two days later the identical scenario played, except the other 4 staff were not present. Only one guy who was extremely frustrated and aggravated for not having anyone to help with the constant flow of customers. It took roughly 50 -70 mins of waiting for me to get through this process. I am happy these folks are busy with work, but sad to see the clear breakdown of professionalism and the blatant lack of good management practices.That unfortunately was not the end of my troubles, the service done to my truck was costly in labor for the time it takes to replace the needed inexpensive parts. Two days after picking up the truck I headed to a job hrs away from the house I trusted that at least the mechanic did his job right given he had plenty of time to do it. Interestingly the mechanic failed on doing it right, and now their is a serious oil leak(oil pan replaced) that has drenched my entire undercarriage of the truck! It somehow is getting on my belts too! I am baffled as this is a timely but easy repair, I can do myself, if it was not for it being a company truck I would have. We will see what they find they forgot to do. On the ticket it states they replaced everything that was part of the oil pan.

I would like thank Christopher Morgan And Ebony Finch for their first class of professionalism. They were very thorough and remain committed to their agreement as discussed both on the phone and in person. I would definitely recommend everyone to contact them because they are dedicated to their customers.

Such great customer service from Mark C! He was very helpful in my purchasing of a new vehicle. Would highly recommend this dealership !

We have purchased multiple vehicles from City Chevy. We always have the best experience. We purchased one today and it was seamless. The were very efficient in terms of valuing your time. Thank you Joe Ayers and the rest of the team for always treating us with respect and always being super helpful!

Jay Clipper was a phenomenal sales rep. Very knowledgeable, took great care of me, and made it such a seamless experience. Would definitely recommend!

Great service . Very helpful such a great experience working with christopher sykes and lucas !!!😊

My sales person Jason was really positive, well informed, and had answers to all my questions.

I had my rear passenger window broken into. Tory Hartley and her team took great care of me from the time they received my truck from the towing agency, quick turn around and coordinating delivery. Her customer service and attention to detail were over and above anything I could of expected to get me right back on the road! Thank you

Just purchased my first vehicle from here with Jay Clipper as my salesman. He made sure that I was satisfied and the vehicle was in great condition. He even worked with us and delivered the vehicle to our home when because of my busy schedule. Even after there were a few issues, Jay made sure that the car that I took home was great and that I was still happy with the purchase. Highly recommend coming here!

We had a great experience dealing with the sales staff. We made a trip down from several hours away, and arrived later than expected, and they were 15 minutes from closing. They welcomed us in, no questions asked. We ended up purchasing a vehicle, and didnt leave the dealership until after 11pm. Alex N and Nicholas G were there through the duration of the purchase along with a couple of others, and were very accommodating through the whole process. We would go back again, and recommend this lot to anyone. Love our Suburban BTW.

Jay was fantastic to work with. Honest, great communication, and easy to work with. We never get pressured or rushed with our decision. I would highly recommend Jay to anyone looking for a car

Worked with Andy B. to sell my car - great guy to know. Andy offered me a great price I wanted and was courteous and respectful through negotiations. His team was never impatient through the long titling process on my end. He also helped me understand NC laws, taxes etc. as Im new to the state and saved me money. His entire team is friendly and helpful, would recommend if selling and I imagine just as great if buying.

I’d like to recognize two fantastic individuals that work at your facility that made all this possible. Beginning with Tyler Lynn, he is a great human being in addition to an outstanding sales person and without him I would not have purchased my Tahoe hi country. He takes the time to fully explain the vehicle and its features as well as always asking if I had any questions of which I did and his answers were completely satisfying and he is followed up on every aspect of my purchase. He needs to be recognized for his outstanding work. Next Is Derek Williams, he went out of his way to find me a better rate with one of your banks that saved me lots of money from using my local banking facilities for a loan for the new car. Additionally Derek explains every aspect and answers every question during the financing procedures for the new vehicle. He too needs to be recognized for his passion and understanding of customers needs for the financing of a new vehicle. In conclusion, you have two stellar people that work at your dealership and I was super impressed after purchasing my vehicle as I have never experienced such professionals in more than 40 years of purchasing cars. Thank you and think all the team members that made this possible!

Alexis and Joe very excellent customer service would buy again for next car!

Had a great experience with Martin! He made the process easy and was friendly. Would recommend him to anyone that comes here to purchase a vehicle.

Johnathan and Brandon were very professional...I told them what I wanted and they had the PERFECT car for me. I will gladly recommend them to my family and friends..

First new truck purchase at 48 years old and could not of had a better experience. Tyler Lynn and Allen did an excellent job! Super professional! Thanks so much!

I am super late. But I bought a used car and after a couple days had some issues with it. I went back up there and the the service station and they fixed it immediately. I had help from Rene Yanes. He was awesome! Very friendly, made me feel comfortable. He had me in and out of there. Oil change due soon. Hope to deal with you again.

Reservation was made online with make and model of car and services needed. When arrived service people checked in others first that arrived after me. Then we were told that no air filter was available, even though reservation was made 4 days earlier. Then service guy called and said we needed shocks all around. This car has about 25k miles on it so shocks should not be needed. Plus when we bought the car about 4 months ago it was checked pre and post purchase for repairs needed or any issues. Both shops said car was clean and needed nothing. Also we were “offered” $55 windshield wipers, as one could conclude by the year and mileage of the car this not a daily driver and not driven in rain and bad weather. Once we paid for the oil change the service guy pointed to the general direction of where the car was. They did not walk my wife to the car or bring it around for her, which is how other dealerships operate. Not a good experience overall—probably won’t be back.

AWESOME CUSTOMER SERIVCE. JARRETT CLIPPER WAS VERY ATTENTIVE TO MY NEEDS AND GOT ME THE ANSWERS I NEEDED. I WOULD RECOMMEND TO FAMILY AND FRIENDS.

Chris Morgan was great to work with. He stayed in touch throughout the process and made everything quick and easy for me. This is my second purchase through City Chevrolet and I wouldn’t go anywhere else. I had to use my warranty on my first vehicle and the mechanic said it was the best warranty service he’s dealt with.

Christopher Morgan did very well with me to finish buying my new vehicle.He did everything from zero till I bought the new vehicle since a month ago.I appreciate his time, every day he gave the updates about the vehicle, very nice dealing with himThanks a lot Chris.

Nick S. Welcomed me to the dealership and politely and professionally listened to the type of vehicles I was interested in buying. I needed a truck and he showed me several Silverado models. He let me test drive an RST that I liked. He explained all the controls and options and answered all my questions. They did not have exactly what I wanted, but he built one that had everything I wanted and placed an order for me. It may take some time for it to m as manufactured and delivered but it will be well worth it to drive a truck that has everything I wanted.