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DCI Home Resource
1300 South Blvd, Charlotte, NC 28203, United States
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DCI Home Resource

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Ka
Review №1

Wanted to replace my Corian countertops, sink and tile in kitchen. Provided Kaity with my budget and wishes, along with pictures of various rooms in my house via email. Upon our first meeting, she had several tile options pulled out to match the Camden quartz I had selected. Once the tile was selected, we walked through sink and faucet ideas. Within an hour, we had everything selected so she could price it out. She went to various vendors to get the best possible pricing to fit my budget. Because of her and DCI, I was able to get the perfect kitchen for me -- high-end quartz bling, hand-crafted tile (similar to tile found at the Biltmore) high-quality touchless faucet and soap dispenser, and a very cool granite sink with grates and a sink plate. Love how responsive and intuitive Kaity was, as well as how she was able to pull everything together so quickly! Definitely recommend working with DCI Home Resource!

Ma
Review №2

My wife and I were extremely pleased with results of our complete kitchen remodel (fairly large at over 300 sq ft) furnished by DCI with owner Kaity at the helm. Our project incorporated cabinets from both her providers (DuraSupreme and Signature), both granite and quartz countertops, appliances from Wolf/SubZero & Meile, and utilized a contractor with whom Kaity had worked often in the past.Thoughout the project Kaity shined in multiple ways. Placed in context: I’m probably one of the most hands-on, detailed-oriented, downright picky clients a kitchen designer will ever encounter (and likely dreads).1 – In the design phase Kaity deftly went between ‘big picture’ and minute detail easily, providing creative solutions while also tactfully putting guard rails on my own sometimes misplaced design impulses.2 – In the project mgmt. phase she quickly responded to and corrected unexpected ‘hiccups’ along the way (e.g., cabinets arriving that didn’t match design specs).3 – Throughout it all Kaity was a great listener, and someone in whom you could have full confidence and trust to bring the project to a successful conclusion.We heartily endorse DCI and Kaity.

Cr
Review №3

Can’t say enough good things about Kaity at DCI. I was referred to her and she lived up to all expectations. She helped us remodel the kitchen, offering advice on design, appliances, and countertops. Her team installing countertops and delivering materials was timely and professional. Kaity made the trek to our house a few times. When our cooktop went on back order, Kaity was on it right away with help. We couldn’t be happier with our new kitchen.

Za
Review №4

We were told to work with this company for appliances by our builder in the process of building a custom home. When we called, our contact Matt was not there, so we left a message with another employee and were told we would be called back by Monday. On Wednesday, we went to make an appointment in person due to the lack of response. Our realtor got there first and was told by an employee that we were wrong, they check their messages. By the time we walked in, we were intentionally ignored. The employees sat at their PCs and refused to engage us. We were not able again to make an appointment. We encountered a complete lack of professionalism and downright rudeness. If I was the owner, I would be mortified at the complete lack of customer service.To respond with an edit. The owner reached out to me specifically and apologized over the incident. This seemed to be a one off incident based on that conversation. While we went with another group, the personal follow up was appreciated.

La
Review №5

Very nice kitchens and appliances. Looks very high-quality.

Ka
Review №6

After contacting the other local appliance stores and having no luck with finding someone who understands high end kitchen appliances, I finally found Matt at DCI. He is knowledgeable and very responsive to calls and emails. I highly recommend working with DCI.

An
Review №7

The custom cabinets that DCI Home Resource sold me were the highest quality for the price in local area. I am very pleased to work with this company. Highly recommended.

ni
Review №8

Beautiful showroom! Very friendly and knowledgeable staff!

Da
Review №9

Company is exceptional to work with and Kaity knows her stuff! Thank you so much!

Da
Review №10

Wonderful resource for kitchen and bath.Gotta experience it!

Pr
Review №11

We did a total remodel of our kitchen. We used DCI for all appliances. Early in the process they were the most responsive, knowledgeable, thorough and patient of all the suppliers we considered. They carried top line appliances and knew the features and benefits of each that most suited our needs. We never felt we were being sold. Rather we felt we were being helped and guided to best solutions for us. They did everything promised, worked with our contractor, kept us informed throughout and handled one small warranty claim beautifully. We used SubZero, Miele, VentAHood and the star of our new kitchen - LaCornues magnificent CornuFe French Range.

An
Review №12

Very old all the houses

Information
37 Photos
12 Comments
4.1 Rating
  • Address:1300 South Blvd, Charlotte, NC 28203, United States
  • Site:http://dcihomeresource.com/
  • Phone:+1 704-926-6000
Categories
  • Kitchen remodeler
  • Appliance store
  • Bathroom supply store
  • Cabinet store
  • Countertop store
  • Kitchen supply store
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:10AM–4PM
  • Friday:Closed
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
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