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Mobile Pro Auto Glass Repair - Windshield Repair and Auto Glass Replacement & Windshield
8425 Old Statesville Rd #19, Charlotte, NC 28269, United States
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Mobile Pro Auto Glass Repair - Windshield Repair and Auto Glass Replacement & Windshield
Comments
An
Review №1

Needed to fully replace my 2021 Tacoma windshield. They were very friendly and professional on the phone. Gave me a great deal, and were extremely helpful. They came out to my house promptly and did a wonderful job that didnt take that long at all. I was very surprised by the quality and speed of their work. Needless to say, I highly recommend them.

Da
Review №2

I used Mobile Pro for the 1st time today. Skyler helped me with my call. Super friendly & efficient. I called & got a tech out in about 2 hours later! I must have called at the right time. The tech was super quick (45 min) with the windshield install. As all good reviews say: HIGHLY RECOMMENDED. Thanks guy!

Au
Review №3

Eric was amazing 🤩 he came to me was very efficient, respectful and professional. I would recommend Mobile pro auto glass to anyone. They are affordable too!! You can’t go wrong with them. Also want to give Skyelar the receptionist a shout, she was very helpful and knowledgeable she even texted me with info regarding the repair.. Awesome work guys, thanks again

Ca
Review №4

Had a great experience! They reached out and got me a quote quickly and we’re able to replace my windshield the next day. Hassle free and very nice to work with! I would recommend to anyone and will use them again if I need!

O
Review №5

I got my windshield replaced a year ago and they calibrated and did a phenomenal job for a great price. I unfortunately, went in yesterday for a chip repair, they were once again affordable and it looks great. Would highly recommend, especially the owner who is very honest and forthright.

Sa
Review №6

I shopped around for quotes for my windshield replacement after Safelight quoted me over $400. Mobile Pro Autoglass was super responsive and also offered a far better rate! I was able to get my windshield replaced the day after emailing with them.

Ta
Review №7

They arrived in a reasonable time. My window was not fixed properly and it is broken again 9 days later. I have called and emailed repeatedly but I am not receiving a response.

No
Review №8

Quick and professional, definitely less expensive than other quotes I received.

Da
Review №9

Gave me a quote I set an appointment up a week later. The day before the appointment they called me and changed the price to a Higher Amount. The receptionist said it’s because the glass they got in was damaged. This is why I repeatedly told them to order the glass right after I set the appointment and put a deposit. Had they not been unprofessional and procrastinating they would have ordered the glass ahead of time just in case incidents like this. It’s called being prepared and professional. What’s the point of setting an appointment and taking a deposit if you going to wait till the last minute to order the glass. This place is unprofessional and does not know how to take care of business. Don’t waste your time!!

Da
Review №10

A thoroughly enjoyable experience with this company today! Jaylen, my installer, called ahead of time as promised. He was a total professional, both in his demeanor and his work. Mobile Pro is lucky to have him! I shall definitely recommend this company to anyone that I know, that is in need of their services. I shall also make my insurance company aware of the excellent service that they provide.

Ji
Review №11

Great experience! Came to the house to replace the windshield. Very professional and nice clean install. Could not have asked for a better experience. Thank you!

Jo
Review №12

Quick install, left car clean and very friendly! Excellent work.

Ga
Review №13

True professionals here. Very prompt, did great work and they were friendly. The warranty is great and very reassuring. Definitely recommend them and will use them again in the future.

De
Review №14

I was traveling through Charlotte and someone broke into my truck at my hotel overnight. I called this company and explained, I believe it was Shy, that I needed to get my window replaced on the same day because I needed to be in Wilmington. She was so nice and made arrangements for me to get my window replaced and Eric the tech who replaced the window was very professional, came to the hotel and had me back on the road in no time. Thanks so much to Shay and Eric!!!!

Ju
Review №15

Stellar customer service and professionalism. From getting a quote through email to excellent installation work with quality glass and a great warranty. They made this a simple hassle free process, thank you!

Sh
Review №16

Excellent Service! Had side windows completely smashed in by a thief. Lady there called my insurance and repair guy came to my house right away, even vacuumed up entire car from glass, so went above & beyond. Only paid $100 deductible for both windows. I highly recommend them! ***** See photo of repair!

Br
Review №17

Mobile Pro replaced my windshield as a result of Rick damage. During the replacement, the technician damaged the hood of vehicle and caused several dents. Even with video evidence, management refused to take ownership of the damage. DO NOT TRUST THIS COMPANY TO DO AN HONEST JOB!

Je
Review №18

Mobile Pro Auto Glass Repair was AMAZING! They were the first people I called after a Google search. After looking at the reviews, I called and spoke to Shay. She is the best and so friendly. I had an appointment within two days. The technician arrived on time and within 45 minutes my entire front window was replaced and looked better than what I had before! The price was very reasonable and my husband and I are beyond pleased with their work. We WILL be using them again and we will refer our friends and family to them as well!!!!

An
Review №19

Very professional. Came straight to my daughters job and replaced front cracked windshield at no extra charge. Price very reasonable. Customer service on the phone very professional. The work was neat and clean.

Mi
Review №20

Soon as I made the call for my windshield replacement I was greeted with a friendlyknowledgeable woman(Shay) that assisted me with everything I needed. The price was great compared to MANY other places I had called for quotes. The time was good and the man that came out was AWESOME.He was quick to the point on time and definitely knew his work along with some advice on other things. Even my neighbors were impressed so I believe theyll be going through this company also. And my windshield is the exact replica of the window I had which made me a happy assured customer.

ka
Review №21

Mobile pro auto glass backs up their warranty. The owner looked at my new windshield because I thought I had a leak coming from my windshield but actually it was my sunroof. It was right before Christmas and he fixed my sunroof leak for free and would not charge me at all. He was extremely thorough and even cleaned the water damage made from the sunroof. He definitely gave me a Christmas present to remember, his generosity is an example of how we should all treat each other.

Da
Review №22

I had an incredible experience with this company. I called and quickly received detailed information with an very reasonable rate (lower than the other 7 companies I called by about 30%). Got on their schedule quickly and within a few days the tech came out and did the work. It was well done, and took less time than I expected. Will 100% use this company again.

BR
Review №23

I had an appointment with the mostly used company and I got suspicious with service when they added cost of mobile repair and windshield calibration cost. Their quote was also 30% higher. So I went on line to locate a competitor and found Mobile Pro. I called them, the young lady answering the phone was very professional and helpful. She asked the right questions about my vehicle and gave me a quote over the phone and I was blown away. I asked if that was the real price with everything included and she said yes. We scheduled the appointment, I chose to go to the shop, I got there on time they took my car in within 5 min and I was done within the hour. I would highly recommend Mobile Pro to my friends and enemies. Calibration of the windshield is necessary only if the rain trigger does not work after the installation of the windshield, they told me that.

Sh
Review №24

Solid and professional, price was competitive. The windshield in my 94 F250 was delaminating so needed to be replaced. Tech was on site when specified and the work was completed quickly. He had a struggle for sure, that was the original glass and definitely didnt cooperate. Still got it done with a great result. Highly recommend.

Al
Review №25

This was a great experience from the quote to the installation. They were very professional. The quote was good and the work quick and clean. The tech even replaced my whole transponder. During the quote, I was offered noise resistant glass which I declined (and it added to the cost). My new windshield is noise resistant enough just like my old windshield. Anyway, I was nervous to use Mobile Pro Auto due to some reviews but my experience was excellent. I would use them again!

Mi
Review №26

Fast and easy. Showed up on time.

Ma
Review №27

The entire staff, Angela, Jamie, Shay and Melanie, sorry if I missed anyone, was extremely helpful, friendly, professional during my windshield replacement. The whole process was fantastic. They conference called me with my insurance company and made it seamless. What would’ve cost me hundreds of dollars out of pocket, cost me nothing going through their process. I highly recommend this local business. Great job and keep up the great work.

fr
Review №28

Installer Jaylen was on point. He was on time, polite and quick. My car looks brand new.....again. I plan to share with my family and friends this glass company. Thanks Mobile Pro.FDunn

Ch
Review №29

Ive had my car windshield and windows replaced by other companies. Mobile pro is the best that Ive worked with and pricing is fair and onsite replacement is awesome. They have even fixed a issue with my drivers side door that another company has caused.

Ke
Review №30

They have always came through on our company windshields fast and a better price

Al
Review №31

WOW! I cannot begin to say enough good things about this business. They haven’t even come to replace my window yet but based on my experience so far I know they will do an amazing job.The office ladies were very kind and professional, helped me get a last minute appointment on a Friday to fix my window in what I was 99.9% sure was a 2008. Turns out I’m a dummy and it’s a 2006. I could hear the tech in the garage having trouble trying to get a window to fit that wasn’t even the right window (again 100% my fault). This guy came in who I assume was the owner and multiple times I heard him say “no, let’s get this done the right way”. Finally they figured out that I told them the wrong year and were so, so, so incredibly nice about it. They even resealed my window with plastic and vacuumed out all the busted glass from my old window.They worked hard to find me a replacement window which they couldn’t find locally but set up a time to pick it up Monday and then come by my home Tuesday to put the new window in my car. Through this whole ordeal they were nothing but understanding, kind, and thorough.100% give this place your business. They do things the right way! Not to mention they were the cheapest auto glass repair place in the area and they do mobile installations for no additional charge. I will be sending everyone their way! Absolutely could not be happier with their service.

Lu
Review №32

Thanks guys. Great job.

Hu
Review №33

Great service. Would recommend to othere.

Jo
Review №34

5 STAR SERVICE from beginning to end! Shay answered the phone and was so very patient and helpful! She was able to process both vehicles through the insurance, schedule the service and followed through with the call ahead! Thank you Shay!! The Service Technician was polite and worked very hard, never even taking a break in this southern heat, leaving us with two new windshields that are perfect! He explained the after care for the windshields which also helped a lot! We want to say Thank You for the amazing service from beginning to end!!!Please call Shay for the best customer service, help and follow through! We have now found our go to place for all our auto glass repair!*Update 5/29/20: Needed another windshield replaced and again 5 STAR SERVICE!!! We cannot thank you all enough for the elite service! Thank you! Special Thank You to Shay & Eric!!! We recommend your company to not only other companies but to our friends and families!

Ch
Review №35

It took a long time.

Be
Review №36

Great experience.Keep up the great service.

Mo
Review №37

Great place to repair and replace your windshield. The owner Jaimie was very good to us and displayed the utmost customer satisfaction for my wife and i. Our experience started off not to great due to incorrect windshield that was supposed to be corrected based on vin, they stepped up and rectified our issues and made the experience pleasant. I would recommend them.

Jo
Review №38

Had an appointment for a technician to come out yesterday to replace my daughters windshield after it was hit by several rocks. They charged me 40% less than Safelite and didnt have an additional charge for mobile replacement. They also gave me a coupon for a free chip repair if I needed one in the future! Would definitely recommend and use them again!

Na
Review №39

Owner cool he got my hatchback back window looking good even tho we got him mad and he cut his finger thanks tho

Al
Review №40

I agree with other negative reviews. Stay away from these people!!! The good reviews must come from family and friends - stay safe and do a background check before you let someone fix your car....

La
Review №41

5 star experience throughout! I called yesterday and Avery was nice and patient with me on the phone. She was able to fit me in today and Jaime called me before arriving and did a full windshield replacement in less than 45 mins. The price of Mobile Pro Auto Glass was about half of what Safe Lite quoted AND they came to me at work so I didnt have to miss any time! Highly recommend.

Ma
Review №42

He represented your company with the utmost respect..

Br
Review №43

Came out to my work after speaking with a friendly staff to schedule my appointment. The installer was quick, friendly did a great job on my windshield.

Co
Review №44

Absolutely outstanding service. Not only was my OEM replacement $100 cheaper here than anywhere else, I had something come up in my schedule and within 20 minutes, an employee installed my windshield in 20 minutes. From the price, to the experienced installers to the flexible and accommodating mobile installation, I will recommend Mobile Pro to everyone I know!

Ra
Review №45

Best prices. I saved $200.00 and the service was fast. Appointment time was honored. When I arrived, I was kindly greeted and taken care of immediately. Highly recommended.

Mi
Review №46

Good quality work, efficient and fast! I definitely recommend them!!👍

Ev
Review №47

Very quick and professional. The windshield replacement looked just like new on my truck with a warranty as long as I have the truck.

B
Review №48

Amazing people that work there fast and friendly did an awesome job will definitely be referring others to come to them

An
Review №49

Theres a reason this company has high reviews. Theyre the best. A rock had hit my Honda CRV windshield and the glass was starting split so I found this company online. The Mobile Pro Auto Glass staff were friendly when making the appointment and promptly gave me a very good quote (I only had liability insurance). They came out to my home (free/no extra charge) to repair at a convenient time that worked best for me. Jaime was our technician. He was courteous and professional. The new glass looks great; it was the exact same kind as the one I had on before which is what I was hoping for because it had a little section in between the sun visors that helped block the sun! Very glad I chose Mobile Pro Auto Glass!

er
Review №50

Fast easy and price was the best

N.
Review №51

Fast, affordable, and super convenient! I received a quote to replace my windshield within minutes and my appointment was set within 2 days...and their mobile service is complimentary!!! I am more than satisfied and would highly recommend using this company.

Jo
Review №52

They guys were awsome and very professional

Ja
Review №53

Absolutely amazing job! Fast easy and very knowledgeable. Plus the most affordable and truthful auto glass company in Charlotte. I did my research and they were by far the cheapest.. Highly recommend!

La
Review №54

My car was broken into while moving to Charlotte and my windows became damaged. If something like this was to happen again, inI’m hoping it doesn’t I would definitely shop around before going to these people. The guy that came out was very professional but I ended up paying 200 dollars for the same results and the only thing the lady could tell me was they specialize in glass!

Ma
Review №55

Excellent customer service by all at the company! Excellent pricing and great quality work! I definitely recommend this as the best automobile glass company in Charlotte, NC! This company was recommended by a friend years ago and now I find myself definitely recommending it to any one I know!!

Da
Review №56

Friendly, Courteous, Fast, and professional. Definitely recommend their services.

Ki
Review №57

Outstanding service!! Friendly environment. Saved me over $500 for a replacement windshield, I highly recommend this company

Ju
Review №58

Like other reviews stated, I also asked for different quotes and they were among the ones with the best price.So I called... The lady on the phone line was very helpful. The installer arrived on time and to my work place and in less than an hour I had my windshield replaced.They did a great job, I totally recommend this place!

Ke
Review №59

Mobile Pro Auto Glass repair are very professional... from the appt. set-up to the actual repair being done, absolutely awesome!! Had a repair done in March and called again yesterday to do another. Great service and professional from start to finish. Kenny G

St
Review №60

Hands down some of the best customer service and they were straight forward no hidden fees, w warranty, awesome quote came in $100 cheaper than Safelite. Guy who came to install was super nice and even took the time to tell me all the dos and dont s . Thanks guys and Im telling all my friends

Da
Review №61

Justin is a great installer. He went through all of the details and completed the work to a high standard. I would not hesitate to use them again!

Al
Review №62

Having a rock hit your windshield and then watching your windshield go from a chip to a fracture in a matter of minutes can be pretty stressful... especially when you are going to pay for this out of pocket. From the online search for the best price, to the initial quote phone call with Angie, this unfortunate process was a breeze. In addition, Chris came to my house prompt during the time slot Angie had provided the day before and completely the job really quick! From the cost flexibility, to the customer service, to the technician experience - it was all fantastic. I would highly recommend anyone use Mobile Pro Auto Glass. Thank you!

Ki
Review №63

These guys took good care of my windshield replacement in the shop, They even went above and beyond by alerting me to a battery issue and a missing battery tie down (fault of the dealership ) and later followed up to make sure I went to a reputable place to solve the issues. I will be sending friends and family their way.

Da
Review №64

I had a drunk driver bump into my right rear windows with his pick up and then, do what any good person would do, drive off. As you can guess, I wasn’t prepared for such unexpected expenses and really needed an affordable auto glass replacement place. I found these people online, and I must say they met all my expectations.

Ap
Review №65

They were reasonably priced! Did quick and professional work! Also very informative from start to finish!

Br
Review №66

These guys are fantastic. They are timely and professional. Great service, great value and very nice I might add.

St
Review №67

Just purchased a used car with a broken windshield, scheduled with a different company to install a new one, but they didnt know how once they arrived. Erica was kind enough to find out if my car would be a problem, and came back with great news! The gentleman came to my house, replaced my windshield in a lot less time than expected! I am so happy with him! Ill be giving this number to my friend!

Do
Review №68

I have received very great professional and time management service I experienced in a very while Mr. Jaime Kertzie thanks alot

NY
Review №69

The installer was patient, nice and informative. He answered all questions professionally and without any frustration. The install looks great and we would recommend Mobile Pro Auto Glass for future references.

Bi
Review №70

Mobile Pro Auto Glass did an excellent job replacing my 2016 Mazda 6 windshield.There was excellent communication and they were extremely easy to work with.Xavier did a wonderful job and was very friendly and took the time to explain the process with me and answered my questions.He did a great job of taking care of my Mazda.Would highly recommend the folks at Mobile Pro Auto Glass.As and added benefit they were $100.00 less expensive then Safelite and $75.00 less then Deals Auto Glass.

Ma
Review №71

I called another mobile auto glass shop. They were going to charge me $304 They came out brought the wrong part. Couldnt reshedule until 3 days later. Found another appointment next day same shop online. Price changed to $200. Then I go to cancel my order and the resheduled job was now $450. So, I decided to call Mobile Pro. Receptionist was excellent on the phone. They got me in at 830 and I was out the door by 920. Price was right.

Vi
Review №72

This auto glass repair company made sure that I was fully satisfied with my front windshield. Most other repair shops just replace it and expect you to be okay, but this company did more! I am very pleased.

Ka
Review №73

I had a stone hit my windshield in February, 2017 while traveling on I-77 which scared me to death! I was recommended to Mobile Pro Auto Glass and I couldnt have been more satisfied with the job they did. Jamie explained the process and answered all my questions. NOW, six and a half weeks later I get hit with another stone! I am back at Mobile Pro Auto Glass for another repair! I think that this is the BEST RECOMMENDATION Mobile Pro Auto Glass can receive!Thank You Again!

Mo
Review №74

I own an appliance company and every time I have an issue with my vans with the windshields and all of my familys personal vehicles. I always use mobile pro, They provide A great Service

LD
Review №75

Good service. Eric got the job done. MPAG does not charge a disposal fee or levy a separate charge to come to your home. Would use them again.

Je
Review №76

Ive used mobile Pro 2 times and Im very excited to share with you that Jaime has delivered the highest grade of professionalism, excellent customer service, and each job was flawless. The first time I saw a diamond through a microscope I said Wow with huge eyes and could understand why a diamond could be a girls best friend well that theory is equal to Mobile Pro! The secretary when making all of my appointments was super sweet and didnt rush me off the phone to book the job she took the time to answer all of my questions and my appt was scheduled within my convenience. Also, Im eager to refer Mobile Pro to everyone because I know they will deliver exactly what I received each time and couldnt be more grateful having an honest, reliable, and affordable windshield repair service a phone call away. Thank you Jaime

Ja
Review №77

Windshield replacement experts! Thank you! I will come back If I need auto glass services. You are working fast, clean and on reasonable price.

De
Review №78

If you ever need a good auto glass repair service that is not crazy expensive and shoddily performed, give these guys a call. If nothing else, they will at least give you a rough estimate so you know if they can fit within your budget.

Ni
Review №79

I have left this review on Yelp also.I had called a couple of places for a windshield for my 2012 F-150. I wants one with the original logo at the top. Mobile Pro Auto Glass responded via email with a quote quickly and professionally. I set up a time. They called the day before to confirm the appointment. The fitter arrived on time and called as he got close to me.The job was done promptly and he went over the dos and donts. The I paid $300 for this which was very reasonable. If being treated right is as important as getting the job done to you then go with these guys. Very happy, thanks

Ro
Review №80

I received great service from these professionals for my auto glass repair. A rock ricocheted off of my windshield which caused it to crack but they were able to fix it without a problem!

Br
Review №81

Great price and great service! Definitely made the right choice... Thanks Erica and Jamie!

Sa
Review №82

I was able to receive a quote ($100 cheaper than Safelite) and schedule my appointment via email. Technician was polite, quick and informative! Very happy with the results.

De
Review №83

Donna Hayes here. Cracked windshield due to Hurricane Florence. Called these guys Monday and they came out Tuesday. Alot cheaper than other places I called and Eric was done in 45 minutes. Came to my house, no extra charge. Already told a few folks who plan to use them. Thank you MPAG!!

Gl
Review №84

Good job at decent price. Will contact for future repairs.

Eb
Review №85

Thank you Mobile Pro Auto Glass for making this process so quick and easy. Jaime replaced my windshield in 30 mins and did a wonderful job!

Wa
Review №86

Even if you live well, accidents happen and in my case that was a storm that had a tree branch fly into my parked car, smashing right into the windshield. Thankfully, I already knew about this place and entrusted the windshield replacement to them. I have nothing but praise for them!

E
Review №87

If you dont use mobil pro. you are useing the wrong one . They are the best i have ever used .2013 camry at my door . Everyone i spoke to and saw were top of the game,.this is a real customer 83 years old, and i am picky!

As
Review №88

Great space full of intentional people getting you the best care when it comes to your Mobile Pro Auto Glass! Highly recommended bunch!

Ri
Review №89

Nice place

Th
Review №90

Just had them replace my windshield for the second time in 5 years. I had absolutely no issues after the first installation. When I needed it replaced this time I knew I would call them for a quote at the very least. AAA Auto Glass: $232+tax, Safelite $242+tax and mobile service (they did come down to $198 plus the $35+ for the mobile service), Mobile Pro $198.42 total! The installer arrived on time and did a great job. He inadvertently knocked my neighbors recycling can over when he backed out of my driveway and made things right. This is a small business I am glad to support!

Sh
Review №91

5 star service, will definitely recommend to anyone in need.

Ko
Review №92

When I called and asked for a quote on my car they gave me a really good price and the lady Erica was so professional and helpful will definitely recommend this place to other people

Sh
Review №93

Very professional and reasonably priced! I will definitely recommend this place!

Ri
Review №94

Cheap, friendly, and efficient. Highly recommended!

Jo
Review №95

Excellent customer service, price and a job well done. I highly recommend this company to anyone and will be a repeat customer.

Lu
Review №96

Requested their service to replace a passenger window. The first mobile autoglass company that i was referred to came out to fix my window but could not get my door open as it was jammed due to glass falling in between my door. I then requested Mobile Pro Autoglass and a guy came out while it was freezing rain and got the door open and replaced my glass in a very timely fashion. He, along with the ladies i spoke to on the phone to coordinate the appointment were all extremely professional and i would definitely use this company again!

Ma
Review №97

Stole or broke my good rear view mirror and replaced it with a smaller size one that is busted. I noticed it right after work as I was adjusting mirror driving home, it felt and looked different. I drove the same car for 8 years so I know if something changed. I called them right away and followed up, they kept denying it and I am now stuck with a busted mirror. Do not hire Jamie Kertzie or his company

Ar
Review №98

Called to get a quote on replacing a rear window in my car and spoke with Alexis. She sounded not interested in helping and initially when I asked for her name refused to tell me her name. Then I asked for a quote, but seem not interested to help. Finally gave me a quote, but by then regardless of the price I had already made a decision.

Mi
Review №99

My sunroof was leaking and making a lot of wind noise. The repair was quick and fair. Will be back again.

Et
Review №100

Repaired with the Right Glass! Other local glass company could did not repair my Jeep glass well at all! Glass was cleaner then ever when job was done!! Great windshield replacement service too!!

Information
9 Photos
100 Comments
4.7 Rating
  • Address:8425 Old Statesville Rd #19, Charlotte, NC 28269, United States
  • Site:http://mobileproautoglass.com/
  • Phone:+1 704-494-4124
Categories
  • Auto glass shop
  • Glass repair service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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