Took a friends car in for some recall work. SUPER friendly in the service department....very fast and painless. The waiting area was comfortable.

Very professional, love the complimentary carwash

I will not be returning to this service location after an exceptionally odd and frustrating experience.I dropped my 2013 Hyundai Sonata off for service last Wednesday after the check engine light came on and the transmission was periodically slipping between shifts. Find out later that it will be $1,900 for a myriad of repairs, most of the cost coming from needing to replace transmission temperature sensor harness and timing cover that was leaking. Of course both of these were not covered under warranty. I authorize the repair and am back at the end of my work day on Friday to pick the car up. I check in with my technician and wait for 20 minutes until I am finally told that the car repair is complete only the key to my car is missing. Are you kidding me??? Another 20 minutes goes by before I am notified the key was given to another customer, who has been notified and will be returning the next day to give the key back. This is getting even stranger. How do I know my key hasnt been copied? Was the car itself loaned out to another customer? The technician Crystal was super helpful getting me set up with a loaner vehicle until my car can be dropped off in a few days. I just got my repaired car back today with the original set of keys and another pair, which I am grateful for.This was an incredibly odd and frustrating experience. While Im sure this doesnt happen regularly to customers, it was enough for me to determine that I will not be coming back to this location for service. Even if it means I need to wait months to get an appointment at the Hyundai dealership off Independence. I will be sharing this feedback in the upcoming Hyundai survey due to my uniquely negative experience.

I own a Honda CRV, but when I got a flat tire today, I turned in to the nearest tire place possible. Hyundai on South Blvd. I got excellent service-a pump up to the tire. Though my tire size wasnt in stock, The Saturday Staff did everything they could for me. On the fly. In just a very few minutes. On a Saturday! They ROCK.

I made an appointment because my car was pulling to the left a bit. Little did I know my tire was split and about to blow! The service department took good care of my vehicle, helped me get new tires and fix a few other issues while keeping my costs manageable. Thank you!

Buddy in the Service Department is awesome. He will take amazing care of you and your car. There was no up-sell or push for me to do anything else, he just fixed my problem and called me 2 hours later that it was done. It was even washed!

Weve taken our Tucson for service here for the last 2 years. Theyre always willing to explain the repairs they recommend. Its never BS. Highly recommend them.

Ray was sooo nice and very efficient. Great staff all around.

I bought my first car here cash back in August of 2020. It is currently February 2021 (not even 6 months since I have had the car) and I have already had to buy new brakes and replace the transmission in my car!! Be careful.

I walked out with a 2017 and didnt think my credit was good enough

Made appointment online. Had 2 recalls repaired along with a free car wash. In and out in 1hr 45 minutes. Ask for Crystal!

Always honest service

Honest service. And they washed my car nice and sparkly

Not pleased...Im pulling up ways to fix a horn on you tube but dealer is clueless as why mine blows or sometimes doesnt. Also they told me maybe 2000 to repair the navigation and they cant get the part.

South Charlotte Hyundai always has done a good job taking care of all of my vehicle needs. They put the customer first which I appreciate. Buddy, in there service department, exhibits the caliber of customer service a company should strive to achieve. Thanks Buddy!

Buddy did a wonderful job!!!!

The service was excellent. Buddy was also great in his customer service skills and communicating with me throughout the day while at work in regarding to status of repairs and charges.

Buddy is my service guy. They do quality work

My service person Crystal Kush was awesome

The service department staff is exceptional. Customer service is outstanding. They have exceeded my expectations to the max. Highly recommend them. I am a satisfied Hyundai customer and will be with them for years to come.

One of the best car service centers I have ever experienced..

Wonderful! The service department is so willing to work with you and text to what they say theyre going to do. I highly recommend them!

Good service center and will do whatever it takes to satisfy customers

Went here for a warranty repair on my brand new Elantra bought in GA. Called yesterday and talked to the service manager who told me specifically to come today at 3pm and ask for Patrick. Well I waited for about 6-7 minutes and no Patrick. 3 other people talked to me and said they would look for him. The service area is old, it smells, and the waiting room and chairs are just as bad. Will never go to this Hyundai for any service ever...would not recommend. Patrick and Mike thanks for all your help!

Theyre charging to much....

Great place and super helpful as well.

They just were great, patient and helpful. Gabriel the sales associate and Matt the mgr were super as well.

Employees here are always so friendly and welcoming, so knowledgeable and helpful, was definitely a pleasant experience

Fast, friendly, and attentive staff as well as the service they are always trying to improve their service to customers

This is where I go to keep my SUV. Running Good. Great employees.

Friendly Service staff. Pushy Sales Staff, but I guess thats the job.

Bought my car here and basically got ripped off by the sales managers but I guess thats just the business they are in, anyways brought the car back here to get some things fixed but according to them it was made that way, the service staff is just terrible, very rude and unprofessional, and not even knowledgeable enough to fix my car. I can deal with rude if you are at least professional and knowledgeable in your job. but they failed completely. I complained and wrote them a review and they offer me free gas. sweetie you cant just offer free gas everytime someone complain. you need to fix your staff. anyways took my car to independence and got it fixed right away the first time. IMO save yourself the trouble and just go to the Independence location, this place is right off 485 which is only 15-20 minutes away from keffer hyundai of independence. you wont regret it.

Quick service

Service is wonderful.