I took my S/O to an optometrist appointment and figured hey, I also have vision insurance! so I made an appointment while she was in her exam. Making the appointment was effortless thanks to the staff at the front desk, and the appointment I made was barely over a week out! Easy.I came in about twenty minutes early for my appointment and didnt wait 15 of that.Dr. Sikes was immediately cordial and had photos of my retina taken painlessly in the first five minutes. Hes extremely professional, but also courteous and quick. Well both be happy to return!
My yearly visit for an eye exam went very well..the staff behind the reception desk were friendly and very helpful. Dr. Sikes was thorough and explained every facet of his exam of my eyes. Then I had Stephanie help me pick out new glasses, and she was a delight to work with. I am very pleased with Chapel Hill Eyecare!
I experienced friendly and thorough service with no wait time, I highly recommend Chapel Hill Eyecare.
Friendly staff and excellent care! I am a new patient to the office and was very impressed with the personalized attention and very high-tech equipment! Felt like I left the visit with far more information about my eyes than I’ve ever had in 40+ yrs of eye appointments! Highly recommend.
Friendly staff, Dr. Skies answered all my questions, great selection of glasses and they take insurance. I went from one place and they had a great staff but selection of frames was limited. Went to the next place and they had an awesome selection of frames and great staff but didn’t take insurance. So this place checks all the boxes I am looking for in an eye care provider. Was in and out with exam and frame selection in 30 minutes.
I called Eyecare this morning to see if they fix eye glasses. I am not a customer of there’s so I was not sure. They said yes and so I drop them off not expecting anything would be done today . However I was pleasantly surprised that a young man was able to fix them while I waited. He was fabulous in every way. I know where I’ll getting my next eye exam.
Dr. Sikes is such a great eye doc and is super friendly. His team is very welcoming and always has time for patients, even though its a busy practice. The new retina scan digital images avoid eye dilation, and are a bargain for $39. Wow. Plus they are in your record for comparison over time. Five stars for their customer service too; they adjusted frames I bought elsewhere in the past. I cant imagine going anywhere else! And as a fellow healthcare professional, I have high standards! Thanks again!!
Same experience today as every visit for me, and that’s been 20+ years. From the young man who welcomed me, to the excellent testing by Dr Gropper, to getting “newbies 👓” taken care of by Stephanie…I would give an A+. Also, I recommend this practice to anyone searching for a new practice.
Phil is so nice, humorous, and amazingly patient. He answered all my questions and illustrated every items VERY clearly. I came here late in the evening. He didn’t mind and waited me for almost an hour when everyone went home. I’ll definitely recommend here to all my friends!
Dr. Sikes was quick, thorough, and got me into a prescription thats perfect.
Dr. Sikes and his staff were extremely welcoming and knowledgeable. CHE will definitely be our new eye care practice while in Chapel Hill!
Excellent service, great explanations and all around wonderful experience. Strong recommendation to everyone on the look out for a new optometrist. Its a pun. On eyes. Get it?
Organized and professional as always. Chapel Hill Eyecare has their COVID mitigation strategy planned out very nicely. Call to confirm you’re at the door, temperature check outside, then socially distanced waiting, before doing eye checks in sanitized rooms.
Always enjoy our annual visit; great staff, pleasant and very effective.
Super efficient, pleasant surroundings and staff, great frame choices, knowledgeable and helpful all around.
Dr Gropper is A+ in my book. She does a great job explaining your eye issues and detailing plans to remedy the issues. Her knowledge and caring manner are unsurpassed by any eye professional I know.
Great visit! In & out quickly. No waiting. Dr Sykes was wonderful!
First time going there. Everyone was quite professional. They had a neat and clean set up and plenty of appropriate precautions for COVID. They took their time with me, and explained costs, possibilities and plans. The exam was well done and not rushed. It was different than what the machines said my script would be. That shows how thorough they are.They let me try on so many pairs of frames. I asked a million questions and many aren’t regular questions. I say that because I have been wearing glasses for 35 years. I break things easily and need combinations of safety and comfort that is specific to my work, and my chosen activities.I hope that the products I receive will be good quality. I will update the review after I pick up the eventual order. I still have some things to try out to see if they will fit in my work helmet. Overall, this far, and I super impressed. I went to a place down the road and they messed up five times, over the course of a year and I never received an appropriate pair of specs. These folks at Chapel Hill appear to be the utter opposite so far.Thanks to the doc and his staff!
I moved to NC recently and chose Chapel Hill Eyecare on the basis of the stellar reviews which I can now confirm. My appointment was pleasant: the receptionist was polite and lovely, the office airy and clean. Dr. Sikes was friendly, gentle, and extremely patient with my questions. He explained everything thoroughly and in a calm, relaxing manner.I wish there were more doctors like him...and also more lawyers, accountants, mechanics, etc., etc.
Been coming here 20+ years and the service, professionalism and welcoming atmosphere has always been consistent.
Excellent service, friendly staff. Very thorough eye exam
A friendly, easy-to-talk-to and efficient eye doctor with a wonderfully helpful staff. A good variety of eyeglass frames and experienced sales staff for finding the right frames for me, and a great place for my annual eye exams!
Friendly, helpful staff. Dr Gropper is excellent and very through. Her explanations of complex problems are clear and her willingness to answer questions is exemplary. I feel safe and well cared for there.
Dr Sykes listened while I explained my history of eye issues. He also gave me tailored advice to fit with my lifestyle. Made an appointment for a follow before I left his office.
This practice assists you in your new vision. They are present and skilled listeners. Safe. Clean. Sincere.
Very nice experience to have eye check there.
Highly recommend Dr. Sikes!
Professional friendly staff and Dr. Sikes was quick and efficient and answered all of my questions con gusto. 10/10 will be back.
Our entire family of 6 goes to Chapel Hill Eyecare. Great service, professional staff.
Dr. Sikes was excellent and very thorough with both the exam and answering questions about contact lenses. Phillip went out of his way to explain glasses and lens options, including progressive lenses. A very professional and personalized experience - thank you.
Staff is very friendly, professional and helpful.Doctor Gropper is excellent. She is extremely thorough; she never rushes through your appointment and she explains everything about your eyes and your conditions and offers wonderful suggestions . A work cohort of mine recommended her to me years ago and I am so grateful. I would highly recommend her !!
Dr. Sikes is AMAZING! Had my first visit here today and it was so quick and easy. Dr. Sikes made me feel comfortable and joked with me all while being very professional. I have a new prescription and a new favorite optometrist! Thank you all!
Chapel hill eye care has been amazing for my entire family! Dr Sikes is thorough and personable and always listens to my concerns and provides recommendations for contacts and glasses based on my job and times I need to get the most comfort and best use out of my eye wear!I also want to provide a great recommendation on how well he works with kids. He sees our 5 year old and made him feel comfortable and was able to make obtain a very thorough exam.As a medical doctor and parent, I will consistently recommend that both my patients and friends (of all ages) go to Chapel Hill eyecare, specifically Dr Sikes.
Kind and friendly staff. Very clean, everything was wiped down and everyone was masked.
This is the second time Dr Sikes has responded immediately to an eye emergency on a weekend. This is why I go to Chapel Hill Eye Care. Their service, expertise, quality and friendliness are unparalleled.
Staff was friendly and professional. Everything was 5-star until the end of my time with them. I wish they had given me a heads up before the appointment that they wanted to use drops to dilate my pupils. I had not arranged for someone else to drive me, and I could not return to work with the predicted 4 hours of near-sighted blurriness that the drops would cause me. The doctor said my only alternative option was spend about $40 for them to take pictures of my eyes instead. What was strange was that when I agreed to that option, the doctor instantly had my pictures handy - I didnt go to a machine or anything. So, they already had the pictures available to them, but they wouldnt use them unless I paid? I could understand paying to use a machine, but if theyve already used it, why the extra cost? Something about putting my medical information behind a paywall rubbed me the wrong way. I have not had something like that happen at any other eye doctor office Ive been to. Everything else in the appointment went smoothly but based on that practice, Im not sure if Ill return.
Dr. Sikes is great, my kids and I go here for the last several years now. Great staff and everyone is really friendly and helpful. I would recommend anyone to come here for their eyes checkups.
OMG this place is the best! I accidentally sat on my glasses 🤦🏼♂️ which bent the frame slightly, I called to see if they could help out and they did so immediately, which was already first class in itself, then I tried to pay Phil for his excellent service and he declined my payment.... 🤯 What? Sir, you are outstanding, thank you for your help I can now see straight again 😁
Excellent selection. Attentive service. Top notch expertise. Thank you
Great experience. Very efficient but not pressured visit. Dr. Sikes answered all my questions and presented different options. The clinic also had implemented thorough COVID precautions.
Dr. Sikes is always very thorough, professional and great with my kids. The ladies at the reception desk were welcoming as always. Also, office felt very safe and clean during this pandemic.
Very efficient office with knowledgeable, friendly staff, up-to-date technology and equipment so no more eye dilation. Also great choices for frames. Highly recommend Chapel Hill Eyecare!
Super quick and covid friendly. Dr Sikes did everything and I appreciated that.
I had a very good experience with the personal and really liked the attention. I will be coming back. I highly recommend Chapel Hill Eyecare.
Todays visit felt safe, with all precautions taken. As always, my exam was thorough and reassuring. Dr. Gropper is great!
Very thorough and professional!
Excellent eyecare provider!
The staff and the doctors are both professional and caring, at the same time efficient. I come away from the appointment confident I have had a through eye exam and they care about my eye health as much as I do. I have been coming to this office over 20 years, I have never felt that my concerns didn’t matter to them. On the contrary they, if a problem arose I was seen in a reasonable amount of time.I highly recommend this business to anyone!
Incredibly friendly, professional, and efficient! I was very impressed with the precautions they took to maintain a safe and clean environment for patients resuming routine care amidst COVID. I highly recommend and will continue to seek eye care here.
My appt. was today, during the covid crisis. The office personnel were very pleasant and professional. They came out to my car upon my arrival. In the parking lot, they took my temperature, heart rate, and oxygen saturation. They then asked me some questions and lead me into the office. Dr Sykes was very nice, and professional, as well as very efficient. I highly recommend this practice to anyone.
Dr. Sikes was very responsive to my concerns, and fit me in when I needed an urgent visit.
The staff at Chapel Hill Eyecare are very friendly, courteous and helpful. I always look forward to my visits. Even before the requirements due to COVID-19, their office has always been clean and spotless. Dr. Sikes has the best demeanor with his patients always taking time to explain the functions of his equipment and the results presented. I highly recommend this office for your eyecare needs.
I had a great first visit at Chapel Hill Eyecare! Everyone was very kind and welcoming and Dr. Sikes was very easy to talk to. The gentleman who helped me pick out new frames was also funny and very patient as I debated between several options. I would definitely recommend this place to others!
Very quick and efficient visit. Explained everything well.
The folks at CH Eyecare are great! My glasses were fixed in less than 5 minutes and all hygiene protocols were tightly followed.
Very thorough exam with helpful recommendations. Highly recommended.
Today Was My First Visit At Chapel Hill Eyecare...My First Time Experience Was The Best★ The Staff Was Very Friendly And Helpful, And The Doctor Took His Time To Listen To Me,Answer Any Questions With No Problem, And Explain My Results/Pictures That I Was Looking At Of My Eyes. Mainly, He Help You Find A Solution That Is Best For You And That You Are Comfortable With. Yes, I WILL Go Back To Them For Care!!! ♥♥♥♥♥
Nicest people on the face of the planet. Just went in yesterday to schedule an exam and the only reason I couldnt take a same-day appointment is because I had a prior obligation! They got me in this morning and helped me with glasses and everything too. Super personable and helpful and remembered a couple personal details from when I stopped by yesterday.
Very, Very, Very good service!
The Chapel Hill Eyecare opticians were unfailingly professional, kind, and patient, during a challenging fitting for my new bifocals. Each time I visited, they welcomed and patiently worked with me through the technological issues. That’s exactly the kind of patient care I look for in our increasingly impersonal health fields! A shout-out to both Phil and Emily.
This is an amazing establishment! My husband, myself and my little boy Henry all get our glasses here. They are always super effeciant, professional and accommodating. I am very grateful for their services and we do not plan to go anywhere else!!!
Dr. Sikes and his team are very polite, on time and professional. The practice also seemed extremely clean with tremendous safeguards in regards to covid 19.
Just started a CRT treatment for my son with Dr. Sikes a couple weeks ago. The initial fitting exam looks very profession. Dr. Sikes used some machine to measure topography and parameters to order the lens. We had a visit two days ago to pick up lens and learn how to put the contact lens in. Emily was amazing. She was able to teach my 9 year old son to put on and take off lens in 15 minutes. We are still in the process of treatment and hopefully this will work out.
From the moment that I approach the front door everyone was courteous, they were cautious about the covid-19 virus. it was very nice to see diversity in the workplace and I would recommend chapel Hill eye Care, very highly.
Dr Sykes saw me when I thought I was having a strange sensation around my eye and scalp. Turns out he thought the symptoms I described to him sounded like Shingles and he is the reason I went to my Doctor right away that day and was put on a course of anti-viral medications which was huge in keeping the shingles rash from becoming really bad. He is a thoughtful doctor with a great demeanor. Helpful, knowledgeable and professional.
Love the Team at Chapel Hill Eyecare; wouldn’t trust anyone else but Dr Gropper with my vision care, and the entire staff are professional, courteous, friendly and helpful. They’re the best!
Long time patient of Dr. Groppers. Ive since moved out of chapel Hill but still come back yearly for my eye visit. Staff is always welcoming and the doctors are wonderful. Highly recommend!
Very professional, friendly, efficient. Been going tor years and have always received high quality care.
Phil recently repaired a frame for me with great expertise. Several waiting customers spoke of their years of satisfaction of the care they received there. Most notable was their genuine quiet professionalism and how kind and respectful the staff was.
Great people who care about helping the client. I came into the office today 12/15/2020, Tuesday, to re-evaluate my script and they were very accommodating and Dr. Sikes took more than enough time and patience to help me adjust my script so I could redo my new glasses. A huge help during a bit of a frustrating time. Thank you everyone at this practice, you are most appreciated...
Everybody I worked with was extremely friendly, helpful and courteous. They understood my needs and helped achieve them at the lowest price possible. Ashton and Philip gave me honest opinions which I really appreciated. I have found my optometrist.
My husband and I have been patients here for over 18 years. We know we are in good hands and are always pleased with the professionalism, thoroughness, and competence of the doctors and staff.We highly recommend them.
Great timely ethorough service.
As always, my visit to Chapel Hill Eyecare was great. The staff are all professional and helpful. Dr. Gropper always gives me valuable information and takes the time to answer any and all of my questions. I feel fortunate to have had her as my Eyecare provider for over 10 years.
Outstanding environment and wonderful staff. I recommend them to anyone looking for quality eye care. They clearly understand what customer service stands for.
I really appreciate the sense of family. Everyone from the OD to the administrative staff are cordial to each other and the patients all feel the warm environment they create. Dr. Sikes is an excellent OD with tons of experience and knowledge. He is very kind, respectful and has a calming voice. Overall its a great place! Ive only had positive experiences.
Chapel Hill Eye Care is a truly exceptional practice! They are professional, compassionate, competent, thorough, and caring. What a blessing their practice is!
Efficient and friendly visit in an environment where I felt safe.
This was our first visit to Chapel Hill rye ate since we moved to Chapel Hill this past year. We were very impressed with our greeting from Jenese the receptionist and our eye exam and feedback from Dr. Sikes.
Super friendly staff. Got in for my exam early and out the door. Very happy to have found this clinic.
My exam was very state of the art and thorough. Each person was professional, helpful and very kind. I am very picky and I highly recommend Chapel Eyecare!
Always the finest care — thorough and clearly explained. Dr. Gropper has been my eye doc for years and I could not be happier. Emily and staff always helpful and friendly.
Absolutely the best! I was worked into the schedule on very short notice for a semi-emergency. Excellent response to my immediate need. Thank you!
I highly recommend this Eyecare practice! Dr.Sykes and his staff. Are so helpful and nice.
Great service. Thanks Dr. Sikes!
The staff and the doctors are always cheerful and helpful and they truly care about their patients health. I highly recommend Chapel Hill Eyecare.
Very professional and helpful! The staff answered all of my questions and seemed very transparent. I will definitely be back!
If youre looking for a new eye doctor, this is where you want to go. I had my first visit here today, and received a very warm welcome and everyone was super nice. I highly recommend!
Dr Gropper is very thorough and thoughtful. She takes time to answer questions and I appreciate her holistic approach to health care. She is brilliant!
I was given very good care although I came in after their closing time. I had a small emergency which they handled quickly and well.
The exam was thorough and comprehensive. Dr Gripper also was very attentive to my vision challenges.
Always professional and personable. Both Dr Gropper and Dr. Sykes stay up to date with best treatment options. These folks are excellent! Worth driving in from Durham or anywhere!
Very thorough, patient and nice!
That staff was very friendly and helpful to accommodate me when I needed in the day I called. Dr. Sikes was wonderful and was very thorough and answered any questions I had. I am so happy to have been suggested Chapel Hill Eye Care and will highly recommend this place to everyone I know in the area.
Very thorough exam in a relaxed environment. Dr. Gropper is great about keeping up with current research & technology. She has excellent patient rapport - explains findings in understandable terms. Highly recommended.
Always friendly, professional, engaged and thorough. A patient is in very good hands at Chapel Hill Eyecare. Highly recommended!
Dr. Gropper always does a thorough examination and is incredibly friendly and personable in caring for her patients! I highly recommend her for your eye care needs!
Dr. Sikes and his team are amazing! Very professional and extremely caring. Thankful to have found this office!
I had a wonderful experience at Chapel Hill Eye Care. They were efficient and friendly, and didn’t make the process feel rushed at all, and the optometrist I worked with answered all of my questions thoroughly. The ladies at the front desk were so friendly and helped with my insurance questions the best they could. The gentlman who helped me pick out my frames was great. Seriously, every aspect of this visit was 5 stars and I will definitely recommend to anyone who asks for a optomistrist. Highly recommended and student friendly!! Even if you’re having to pay out of pocket they have reasonable prices for what they offer. Highly recommend!!
Fantastic visit from start to end. Everyone there is efficient, caring and thorough. I recommended them to 2 colleagues this morning.