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The Automotive Company
25280 Pleasant Valley Rd STE 118, Chantilly, VA 20152, United States
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The Automotive Company
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Jo
Review №1

Beware when purchasing from this company!!Customer experience is not their 1st priority!!The sales Representative Claude was very helpful. He honored all each of my requests. I requested photos and video due to the vehicle being 700 miles away. He quickly obliged. After further inspection the vehicle needed the headliner replaced. Claude promptly took the vehicle to a upholstery shop.I made a $1000 deposit for the car.Received a contract for the vehicle.Sent a check Express to the dealership.The check was missing a signature. Totally my mistake.Claude informed me no worries. I will send the check back for signature.Claude was called out on family business.The owner Rafik allowed another salesman to sale a vehicle for which HE HAD A $1000 DEPOSIT, A COMPLETED CONTRACT AND A CHECK FOR THE FULL AMOUNT.After expressing my experience and qualms with the owner. I was informed that he had to be fair to the other salesman AND IT DOES NOT MATTER TO HIM WHO SALES THE VEHICLE!As the owner. It should had be expressed to the team that the vehicle is SOLD no other inquiries will be taken unless the deal does not close.BE CAUTIOUS WHEN WHEN PURCHASING FROM THE DEALERSHIP.THE SALES PEOPLE ARE SALES CLERKS NOT SALESMAN AND ARE UNETHICAL.THEY WILL SELL VEHICLES THAT THEY KNOW TO BE SOLD.THEY STEAL SALES FROM THEIR FELLOW COWORKERS.IF THEY WILL STEAL SALES FROM THE PEOPLE THEY SPEND MORE TIME WITH THAN THEIR FAMILIES THEY CANNOT BE TRUSTED!THE DEALERSHIP ALSO CHARGES A $900 PROCESSING FEE FOR VEHICLES PRICED ABOVE MARKET RATE.WHEN INQUIRING ABOUT THE $900 FEE I WAS TOLD IT CANNOT BE REMOVED NOR CAN IT BE DEDUCTED FROM THE PRICE OF THE VEHICLE!

uh
Review №2

I bought my new vehicle from Claude today at the Automotive Company . And the transactions was hassle free. I will definitely recommend him and the Automotive Company to my family and friends for future purchases. He was a true professional!

Sa
Review №3

I would think several times before buying a vehicle from this dealer!!We purchased a 2007 Honda Ridgeline from them last month – September 2021. We had to initially return to the dealership several times before making the final purchase. Either the truck was not ready, the paperwork was not ready, or it had not been inspected yet. It came with a 30 day/3000-mile warranty. Twice within the first month we had to get it jump started. The third time the truck completely died electronically. We had it towed to the local Honda dealership. Luckily for us the third time it died was on the 30th day of the warranty. I called both the warranty company and the salesman, Wael Barakat. He told me he would get back to me.We have come to find out that the truck needed several engine repairs, and the frame was rusted through. It was fixed but not properly. Again, I called the salesman. Once again, he told me he would get back to me – which he hasn’t yet. The truck broke down almost 2 weeks ago. The Honda dealership explained which items needed to be repaired or replaced. The estimated cost is well beyond $5000.00 (which does not include fixing the frame!) The warranty company is only willing to cover a portion of one item. Therefore, leaving the remaining repairs for me and my wife to pay.Also, the salesman said the truck had a clean title. We are beginning to question that as well. When my wife asked about the title, he belittled her and sounded as if he was making fun of her for asking. He mentioned that he would take care of sending the paperwork to the DMV. I told him that I already had a plate to transfer to the truck and I would take care of it. It has been almost 6 weeks since we purchased the truck, and the West Virginia DMV has no record of it being registered or even in the state. The only thing that shows it is in WV is because we have insurance on it.So here we are almost 6 weeks later with a dead truck, expired temporary tags, no title and needing several thousand dollars in repairs – which amount to over half of the original selling price.I WILL NEVER RECOMMEND THIS DEALERSHIP TO ANYONE! I WILL BE CONTACTING THE BETTER BUSINESS BUREAU.

Jo
Review №4

Ended up not purchasing a car, though this was through no fault of the dealership . Nelson and the rest of the team did their absolute best to get me the best deal possible, and had the banks been willing to work under the conditions I needed to work, would have definitely driven off in a new vehicle. Nelson was completely professional, down to earth, honest and upfront about everything throughout the entire process. Once the time comes for me to look again at getting a new vehicle, and would highly recommend them in the future.

Ti
Review №5

I searched for a truck for months trying to find the right model in the right shape at the right price and found it at The Automotive Co. I never bought a car unseen in my 60 years, but in desparation decided to try it. TAC and especially Wael, were wonderful!! They took care of everything making it painless to purchase and even ship. I highly recommend these guys!

Ph
Review №6

I PURCHASED a used Range Rover Sport from Elie here two years ago and he really looked after me and my family. His dealings were very respectful, honest, and well intended. When it was time to collect the vehicle he had replaced/upgraded the tires from those during the test-drive. The car drove like new. Routine SERVICING was required this week so I brought it back to Elie and his team. The final cost was many hundreds of dollars cheaper than that quoted from a well known Landrover Dealership and the Automotive team once more detailed the car immaculately (inside and out). I will always take my cars to Automotive and will no doubt select my next vehicle from their inventory.Thanks Elie!

at
Review №7

We bought a 2007 Pontiac Gtp from this place a little over 2 weeks ago and were still waiting on a delivery so im starting to get a little concerned but other than that good customer service

ja
Review №8

We purchased two vehicles - 2008 Lexus RX400h and 2012 Chevy Volt - from The Automotive Company last summer, with Elie and Claude primarily facilitating the transactions and subsequent interactions. Prices of the vehicles and value of our trade-in were fair, and the process was straightforward. Despite some minor maintenance and some back and forths with getting the vehicles in proper condition, including the use of loaner vehicles, we would recommend this dealership. Due to the inconvenience of having to wait for some additional maintenance on one of the vehicles, they extended the warranties for both vehicles from 3 to 6 months - we did not need to use either of the warranties. They were professional, accommodating, and took responsibility for their cars. Their inventory is diverse and appear to be in good condition - we test drove 4 vehicles. At the very least, it is worth a visit.

Cl
Review №9

I bought a 2009 Black 4Runner from these folks based on photos on website which will be my last time. I have done this many times before but it only take one bad experience and I won’t do it again. There were a whole bunch of issues but one was the car showed up with the check engine light and others. Seller agreed to pay for fix which was great. However that was the only the beginning of my troubles…the front brake system had to be replaced the brake pads were down to 16th” and the rotors, calipers and pads had to be replaced. The under body was so rusted that it took 3 hours just to get brakes off to be replaced since the Cooter pin was rust in place. They told me before they sold it that it only had minor rust…lie! They sent me the title unsigned and I had to FedEx back to them and did not even reimburse me at my request for the $45. All I can say is beware and don’t trust…

Al
Review №10

Staff was was nice and professional on the phone. Had a deposit on a truck and when I got to the dealership I went on a test ride. Truck immediately showed signs of transmission failure and would jolt/slip around 5mph. I received my deposit afterwards. Just my time wasted at the end of the day.

Wo
Review №11

Meet contractual obligations always. Great company to do business with.

Au
Review №12

In our search for the perfect family vehicle we came across one we loved and it was at The Automotive Company. Upon arrival, we were greeted and immediately taken care of. This company did everything to accommodate and provide the right vehicle for our family. We would 100% buy here again and plan to in the near future. Go see them and tell them the Masons sent you! 💯💪

Cy
Review №13

Claude was very professional and worked with us. Made us feel comfortable and tge process stressfree. Thank you to the Entire staff. Will shop there again.

Al
Review №14

I give this dealership massive credit for doing the right thing for the customer in spite of sending a car to auction where they almost certainly would have made more money off it. When I got to the dealership, the car I requested was being prepped for transport by truck to an auction in the next 3 hours. Nonetheless, the salesperson I spoke to when I walked in had a coworker bring it around front for me to test drive. I asked if there were any issues with the car beyond the scuffed paint mentioned in the Carfax, and they said that it was in perfect shape. The price was so much below KBB value, I insisted that they let me take it to the nearby Lexus dealership to have the manufacturer techs do a full blown inspection. Sitting in the waiting room, I braced myself for bad news. Cars nearly identical to mine with twice as many miles were going for 25-30% more than what I paid. The Lexus mechanics said it passed every single point of their official inspection, and Id be a fool not to buy the car for the sticker price.Now had I overpaid for the car, I would have been annoyed with two things. One, the paperwork they sent to the credit union they set me up with had multiple typos that required a 20 minute phone call to fix, and two, they bought the car in Fall 2020 with around 13.5K miles on it, and added on another 1K by the time I bought at the end of March. I understand all dealerships have a few company cars but I would have liked the mileage listed online to have been closer to the odometer. I do want to stress again that these were small potatoes given how much money I saved compared with buying a Lexus Certified vehicle. I definitely will check their inventory the next time Im in the market for a used car.

As
Review №15

Best place to buy a used vehicle. Third car I buy here sight unseen and I couldn’t be happier.

Ge
Review №16

Cant say enough good things about The Automotive Company. Claude Bukasa was my sales consultant and he was very helpful and pleasant to deal with. No pressure buying experience and great prices. I purchased a 2008 Toyota FJ Cruiser from them.Driving home the Check Engine Light (CEL) came on. I took it back to The Automotive Group and they were able to pull the CEL code which was P0016. They informed me that they had replaced the crank sensor before I took ownership and thought they had resolved the issue. Unfortunately, they informed me it would need the timing chain replaced but assured me it would be covered under their 3 month warranty which I paid for.I will be taking it in to have this service completed next week. They are also providing me a loaner vehicle. You cant ask for better service! Very thankful for The Automotive Group and I will be purchasing another vehicle from them very soon!

Sa
Review №17

Really good dealership, Chris was very helpful 5 out of 5!!!

Da
Review №18

I bought a car here march 12 2021 the car was priced fairly and was the cleanest I have ever seen a used car. My only problem is I still havent received license plates for the car but thats not necessary the companies fault

ty
Review №19

Had a wonderful experience in my car buying experience. Ghana, Elie and the whole team was fantastic and patient with the selection process. Very helpful and not pushy. Very professional. 10* rating.

Sh
Review №20

We bought a car from Eli at the Automotive Company, and he really did the right thing by us. As a used car, it had some issues within the first two weeks that we bought it, but Eli and the Automotive Company showed a commitment to taking care of their customers the whole way through.

Br
Review №21

Would not recommend. Have had a bad experience since purchasing a vehicle in November. Elie and Claude said we could not have delivery of the vehicle due to a broken seat belt, which is a safety hazard. Kept the car well into the night the second day.....to not fix the seatbelt and still deliver the vehicle, must not think much of the safety hazard. Had to have that completed by a competent dealership for over $600. Still battling to receive my title because they updated DMV with an incorrect address. I will say Elie has been pleasant while not delivering on an overpriced vehicle. Should never have purchased the vehicle, it has been a hazard and money pit.

Ja
Review №22

I was very stressed out when purchasing my first vehicle especially since people always say terrible things about car sales men and how they push product on you. My experience was very different. Eli at The Automotive Company provided exceptional customer service. He was very down to earth and we quickly made a connection. He treated me like an actual person instead of just using me to try to make a commission. He found vehicles based on my specific needs and wants. He also took hours out of his day to show me many vehicles and answer my ridiculous amount of questions. The way the entire operation is being run during the pandemic it is commendable. Everything is meticulously clean and they have a lot of measures in place to keep everybody safe and healthy. I’m completely satisfied with my purchase. Eli took away any worry I had and made it a wonderful experience. Thank you for giving me piece of mind. 😊

Ch
Review №23

Extremely happy with my recent car purchase from the Automotive Company. Eli was excellent and worked everything remotely, which allowed me to take car of all the paperwork in advance (we just moved back to the states from overseas). The offer of a six month service contract and free home delivery made this a no-brainer! Eli was prompt and courteous in all of our communication. Had the final paperwork FEDEXd so it was waiting at my hotel when I arrived. I signed the last few documents and returned them in a prepaid FEDEX shipment, and he had the car professionally delivered the next morning. This was without doubt the least painful car buying experience I’ve ever had. The car exceeded expectations. Thank you!

Mo
Review №24

I had an excellent customer experience! Purchase was very smooth given the current circumstances! The whole experience was great from start to finish. Staff was attentive, honest and very pleasant from the first phone call to my visit to the location. The process was easy and fast, salesman was helpful in selecting the right car for our family needs. I would definitely refer my friends and family to this dealership.If you are in the market for a car, this is the place to go!

Mo
Review №25

Yasser was super friendly, informative, and helped us get the car we wanted and the deal we felt was fair. Thanks Yasser and The Automotive Company, we appreciate you and look forward to working with you in the future

Da
Review №26

I have worked in the car industry for a bit of time now, and I was thoroughly surprised and impressed with the service I received her. Claude was amazing and gave me a great trade in value. Additionally, they helped me tie up any lose ends and were very prompt about all of it. Id buy a car from there again!

Da
Review №27

My son stumbled upon The Automotive Company while searching for a used truck and I am so glad he did. The owner himself greeted my son on the lot and showed him the truck of his dreams without an ounce of pressure. After visiting with several other dealers, we ended up back at TAC and I cannot say enough about the wonderful way they treated my 19 Y/O. Their willingness to help make the process of buying his first vehicle as smooth as possible was quite impressive. In the front office, Mark, Elie and Ghani provided service like we were family. They are fair, full of integrity and extremely knowledgeable. Behind the scenes we benefitted from the knowledge of a master mechanic and extremely thorough detail specialist. We will definitely be back.

Ri
Review №28

I recently purchased a used 2005 Lexus RX 330 from The Automotive Company, and I’m very pleased with the customer service and the vehicle. My salesperson, Antimo, was very pleasant and was not aggressive/did not rush me to make any purchases. Personally, the price I paid for the vehicle feels a bit too high (although the interior and exterior look amazing considering it’s a 15-year-old car), but I’m confident that it will be reliable (I was able to drive it over to my mechanic alone to get it inspected) and I’m happy to be giving The Automotive Company my business - I fully intend to purchase my next vehicle from them in several years. If I could give more than 5 stars, I would. Thank you, Antimo!

Jo
Review №29

After going to a couple different dealerships with my wife we ended up going from West Virginia to Chantilly to find not only our car but excellent salesmanship and service. I myself being in sales for 15+years wanted to not only find my wife a new vehicle but wanted to find the right sales people as well. We couldn’t be more happy that we ended up an hour and half away at the automotive company. The whole team was awesome and special mention to Claude who went above and beyond to work with me in getting a car that I wanted and could afford. I highly recommend the whole team from Claude to Eli to Ghani!! They even stayed a couple hours after closing to get the deal taken care of. Love the car and the service!! If you are looking for sales professionals go here and you will be treated with respect and care!!

Sa
Review №30

Made my dreams come true with my purchase.Antimo your my hero!

Ab
Review №31

Was looking everywhere in the USA for the perfect hummer found here clean truck no problems John and Eli where very helpful through the whole process from looking to purchasing and delivery of the car thank you you guys will have our business from Michigan

Br
Review №32

I didnt purchase a car from these guys, but I wanted to leave them a review anyway because they were quick to respond, very honest about the vehicles condition and even sent extra videos and pictures of the car I was interested in since I was from out of state. The car wasnt exactly what I wanted, but if they happen to have the one I am looking for, then I wouldnt hesitate to buy.

Ka
Review №33

If you’re looking for an honest, upstanding, transaction when buying a car, use this business! I purchased my Dodge Caravan from Eli at The Automotive Company and couldn’t have had a better experience. I live out of state, and Eli had this car delivered to my home after cleaning it up to look like a sparkling brand-new car, not a 2012. Runs great and Eli is a true man of his word. Price very, very, fair, also. Thank you, Eli!

Ch
Review №34

Everyones been super helpful here and really went out of their way to work with us as far as our trade in that we still owed on. They werent pushy at all which was great. We had negative equity on our truck, but honestly, automotive company helped us make it work and save as much money as we could. We are pleased with our new minivan, THANK YOU Ghani, Claude and all of Automotive Company!

Ju
Review №35

VERY NICE PEOPLE... ESPECIALLY CLAUDE. MY MOTHER AND I TOGETHER PURCHASED A NICE HONDA CIVIC.. NOT ONLY DID WE PURCHASE A CAR, BUT MADE A FRIEND WITH CLAUDE..A VERY NICE MAN... THANK YOU GUYS AT THE AUTOMOTIVE CO.

Ji
Review №36

I purchased 2005 Ford Excursion from these fine guys. From the moment I called them to the moment I drove off - this was a fantastic dealer experience. Used car dealers sometimes get very bad rep - but you dont have to worry about ANYTHING at this place. Mark - Thank you man. I love my car.There were several things wrong with the car and these guys were honest about it. They actually have a mechanic on site and he fixed most of them before I drove off. The things that could not be done that day, they paid to order the necessary parts and had them shipped to me. Fine experience.If I ever need another car, this is the place I am going back to.

Br
Review №37

The Automotive Company is your one stop shop for all of your vehicle needs. The friendly, professional staff will assist you to find the vehicle that suits your needs. They are honest, fair, and put the customer’s needs first. There was no pressure to purchase; only there to assist in making the buying decision. The staff was so helpful in making an out of state purchase simple and straightforward. There option to buy on the day of test drive, and then transfer the title and ship to the customer makes the experience very convenient. They were even willing to work on some extra details to make the used car we purchased like new again. You can have full confidence that the company is giving you the best possible vehicle within their power. We were extremely pleased with our purchase, and will plan to drive the 2.5 hours for our future vehicle purchases from The Automotive Company. Great staff and friendly service has made us customers for life. Thank you to the entire team at The Automotive Company!

Br
Review №38

Great place to buy a car. I live 700 miles away and bought my car unseen. It was delivered to my door and i couldn’t be happier. This is my daughters first car and she absolutely loves it. Thank you The Automotive Company.

Dw
Review №39

I recently purchased a Mercedes E-350 and these folks were the best. Eli and his team provided a no pressure sales process from the moment I inquired about the vehicle online. I was able to get my own financing and a deal was done. This was well worth the trip from Baltimore MD......and to top it all off, they doubled the limited warranty due to my military service. Thanks again guys, Ill definitely purchase from this dealership when Im ready for an upgrade.

M
Review №40

Eli made the process extremely easy and even had set up and handled all the shipping from their location on a 1500+ mile trip for a wonderful price! I would do business with them in a heartbeat, such great people and excellent cars. Easiest buying experience ever!

Ha
Review №41

This dealership is absolutely amazing. Ive been wary of used car dealerships in the past due to some shady practices Ive seen, however this shop is nothing like the others. Their staff is personable and do whatever it takes to make the customer happy. I purchased a 2015 BMW X3 from them and they had it delivered to my house within the week. Not only was it delivered, but they included an entire 2.5 gal case of DEF since I have a diesel engine at no charge to me. Eli and Mark are absolutely amazing and I will 100% be coming back to The Automotive Company for all my future vehicle purchases. Worth the 2.5 hour drive!

Je
Review №42

Horrible service. I wanted to purchase a Honda Pilot. The salesman quoted me an out the door number 6800$. And when we arrived they tried to tell us it was not what “they meant”. They wanted 7500$.

Ly
Review №43

This dealership goes above and beyond to take care of customers! They help find the right car at a fair price, and also provide excellent service after the sale.

Lo
Review №44

AMAZING!! Eli and his wife were so professional and very caring. They werent just trying to sell you a car and get you out the door. Very personable, and the quality of the vehicle I purchased from them was better than any other used car dealer. Its not just a sale for them and my husband and I are very happy and appreciative. We will be checking them out in the future for any other car purchases we may make.

Au
Review №45

I found the Audi Q5 I wanted in the color combo I wanted. The problem was it was in VA and I was over 500 miles away. As it turns out, it wasnt a problem at all. Elie walked me through the entire process from start to finish, took multiple calls and text from me and made me feel comfortable enough to trust him and the condition of the car. Look, normally, I would never purchase a car sight unseen. But on the strength of their reviews across multiple sites and the fact that they offered a six month warranty from a company that also has great reviews (not common at all for warranty companies), after I prayed about it, I decided to take the car. We negotiated and I was very happy with the price. Elie even got me a great deal on the transport of the car and it was delivered Christmas Eve. I ended up not being able to pick up the car because I got really sick and he made every accommodation available to me to make sure that the delivery went smoothly. I am very grateful for Elies attention to detail and quick response to my texts even after the check for the car was cashed. He even filled the car with gas and changed the oil before he sent it to me. Elie is definitely not your typical car salesman. He cares about how he treats people and you can tell from the first time you speak with him. This was an experience I will never forget. If I ever need another car, the Automotive Company will be the first place I will look.

Br
Review №46

Elie (Eli) was awesome to work with! Wonderful family owned business. Forget the big chain, this is the way (used) car buying should be. Very welcoming, informative, and felt like he loved what hes doing. Helped us through the whole process, and Ill definitely check back with them the next time Im looking for a car!

Br
Review №47

Recently bought a Pickup Truck from them, and the team was super to deal with though the entire process. Eli was really responsive, and everyone in their firm was so polite and nice. Would definitely buy a vehicle through them again. They are a great outfit!

Je
Review №48

These guys are amazing! Their level of customer service is beyond what I have experienced in any industry, much less the automotive industry. They sold me a great truck that I absolutely love at an amazing price. They went way out of their way to make sure the truck was ready for me and was something that I would be happy with. I am extremely happy that I went to these guys and would recommend them to anyone looking to buy a vehicle. The five stars on this review doesnt do justice to these guys. Google needs to let me add more!

Pe
Review №49

Best car buying experience, thank you Claude and The Automotive Company.

Ka
Review №50

I would highly recommend this place! I have always bought new cars and this was my first experience buying a used car so I was a little nervous. I needed a safe reliable car for my college student to drive to school. They had a 2012 Subaru that was in perfect condition. No complaints here and I would definitely recommend Eli and his team to anyone looking for a used car.

Er
Review №51

Highly recommend this dealer bought an 07 avalanche and truck runs great i live out if state truck didn’t pass inspection but eli help me get everything done for all my used car needs I’ll be here

b
Review №52

This is hands down the best car dealership I have ever dealt with. Their customer service, friendly atmosphere, and professionalism is amazing. Mr. Eli and JP were very understanding of all of my needs in a vehicle and went the extra mile to ensure they were all met. I purchased a vehicle that was super clean (important), has low mileage (a must) and very affordable. Thanks Automotive Company!

Il
Review №53

I recently bought a vehicle from The Automotive Company. Elie and JP are the most honest, genuinely good people and car dealers I’ve ever dealt with. So many things grabbed my attention from how clean the car was, how pleasant was to talk to them and all the small things that made me want to buy the car right away. I bought a great BMW X5 it was so clean in and out I momentarily liked and knew this is the car I came for. Also did you know they help the planting of 5 trees for every car they sell. A real example of a great business. In days when it’s so hard to find good and honest dealers these guys set the bar so high and the only thing I can do is to wish them luck and hope more people find out who they are. They deserve it.

Em
Review №54

These guys are the next CARMAX, thank you guys for a great buying experience. Paid for it unseen and it exceeded my expectations. Ellie was my sales rep.

Fa
Review №55

Great communication, fast shipping! We had the deal complete and paper work the next day and vehicle within a week of purchase!!

De
Review №56

All I can say is Awesome!!! I bought a 2011 Dodge Durango at The Automotive Company and can say that Eli is exceptional. After test driving and deciding to purchase the vehicle I was done with the whole process in minimum time. I was really impressed with Eli when I was having trouble finding someone to take me from Richmond, VA to Chantilly, VA. He offered Uber to their location. If Im ever in the process of purchasing another vehicle I will not hesitate to do business with him again.

No
Review №57

Very easy to work with, good deal, kept their word on sending us a new taillight.

Je
Review №58

Great customer service. Elie and JP at The Automotive Company are the most trustworthy car dealers I’ve ever dealt with. They went way above and beyond what’s expected in order to make sure I got a dependable vehicle, including performing upgrades and repairs (which were not their fault) at no extra cost AFTER I had purchased the vehicle.They communicated with me consistently throughout the process and I always knew I could trust them to be fair and honest. I would do business with them again any day and would highly recommend them.

He
Review №59

Met with Elie and his Brother; it is a small business. They were very accomodating and customer service oriented in all aspects. We negotiated a good, reasonable price on a high-quality vehicle. They were honest and friendly, not like your typical car sales person, who is trying to make a profit on you. I would highly recommend doing business with them as I would purchase another vehicle from them. My experience was very positive - very refreshing in this day and age.

Se
Review №60

Previously I have only bought cars from new car dealerships and I was hesitant to buy a car from a small used car dealership, but after reading the reviews for the Automotive Company I decided to go give it a try. The salesman was very helpful and a pleasure to interact with and the car surpassed my expectations. I ended up buying the car I was interested in and have had no issues with it since! I got a good deal and would definitely recommend the Automotive Company to friends and family.

Ni
Review №61

Had a great experience! Bought a van from them. JP and Eli were fantastic! Very easy going atmosphere. They exceeded my expectations. I highly recommend them!

Al
Review №62

The car was all ready to go when I got there and the process was smooth. I got a great deal on a great car and the service was top notch. They shipped my car to Virginia Beach, which made the whole process that much easier for me. Last but not least they took care of my plates so I dont have to go to DMV. Id recommend Eli and the Automotive Company to anyone!

Yo
Review №63

I first found out about the automotive company via their website, it was easy to view the cars they have in stock as well as full disclosure on their condition.I always wanted a Range Rover and found a clean one for a fair price which I bought and thank you to the owners of the Automotive company Elie and JP for personally answering all my questions and assisting me with the sale.Great experience and enjoying my dream car.

Ol
Review №64

Had a really great experience buying a Jeep with these guys! Very friendly, professional, not pushy and just in general they made it a very easy process to shop for a car! The car is still new to me so I will update my review if anything goes wrong but I honestly feel very good about my purchase and would recommend this used car sales place to anyone looking for a car! Thank you, Eli!

Ke
Review №65

They went above and beyond to make our car buying experience a very pleasurable one. We received a great deal and were very pleased with the customer service that we received - especially from Elie. We will definitely be returning soon for another purchase and will refer them to all of our friends and family looking to purchase! Thanks again Automotive Group for being honest and true to your word and selling us a vehicle we Love!

Ju
Review №66

A wonderful car-buying experience. Both JP and Elie were very friendly, patient, and helpful in figuring out which car was best for me. Their prices were the best that I could find in the area and the car I ended up buying has been nothing but reliable so far. I will definitely be recommending them to friends and family.

Ch
Review №67

Worked very closely with Eli and had a GREAT experience. He was very respectable and professional to work with. If you ever need a car, this is the place to go and ask for him directly!! You will NOT be disappointed..thank you for being the best!

Jo
Review №68

Extremely impressed with the level of service. Very honest, genuinely good people who are selling cars the right way. I had an issue with the vehicle I had purchased a few months after the fact and they stood behind their word and went above and beyond to rectify the issue. If you are looking to deal with stand up people, please take your business here. Thanks for everything!

이상
Review №69

As a person who speaks English as a second language, I think it was very lucky to buy a used car through Eli.He was kind and detailed to me, who was not familiar with English, and he was also active in helping me with the problems that occurred after buying a car.Because of his help, I decided to resell the car before returning my country.I hope his Automotive Company will thrive.

Ch
Review №70

Eli went way out of his way to make this the best car buying experience ever. I have bought a lot of cars in my life and have never been treated this well. I will recommend this business to friends and family-and I will buy here again for sure. Love our Odyssey..

ro
Review №71

Mr. Elie was a pleasant sale person from start to finish. He has helped me through the process of making sure all things where done and receiving the vehicle. He and the company is at the upmost satisfactory condition and would recommend doing business with them. A ++++ for great service and sales.

Er
Review №72

They went above and beyond. Eli was very helpful and made the whole process fair and painless. I cant say enough, this place is unlike any dealership Ive ever dealt with.

Er
Review №73

Recently purchased a 07 avalanche Eli was helpful every step of the way they delivered it to my house and everything thanks mr eli .

la
Review №74

I bought a 2010 Mini Cooper and I must say Eli and company were so kind and helpful getting the best deal for me as possible! I would recommend going to the Automotive company above anywhere. Thanks again Eli!

ml
Review №75

Bought a 2014 E250 from them, drove from virginia beach. Great price, honest, nice family owned place. Had van delivered to me in VB. great to deal with. !!

de
Review №76

Jim and I would like to take this opportunity to thank Elie and J.P. for all the hard work, patience and going the extra mile for us ..we are so pleased we were able to deal with them.we love our vehicle and it literally took forever due to health circumstances .We highly recommend them to anyone looking for a vehicle and we traveled 3 1/2 hours from another state because they were so accommodating and knowledgeable. We met as potential clients and left as friends ..Thanks for everything. .

Br
Review №77

Really great used car dealer. Eli has been fantastic and has taken care of us even after the sale. Definitely will be using them again.

Ge
Review №78

I had a awesome experience here. Super friendly and welcoming atmosphere and service. The truck runs really well and they found me exactly what I was looking for. I would definitely recommend this place to others

Cl
Review №79

To start with, we called these guys mid day on Saturday about a vehicle they had online for sale. We were 7 hours away and would not be getting there until their listed close time. We were told it was no problem, they would wait for us.Not only did they wait for us, they let us go over the vehicle with a fine tooth comb, and never once rushed us. They held the vehicle for us (Lexus RX400h) all day (on a Saturday) because we said we were on our way....NOBODY ever wants to hold a vehicle, especially on a weekend, but these guys did exactly that.At the end of the day business is business and they are in the business of selling cars, however, I truly felt like they were more in the people business than the car business. We have NEVER recommended a used car dealer...Until Today.FWIW, we bought a 1 Owner Lexus SUV in fantastic condition for such a great price we drove 7 hours to get it. That should speak for itself.

Ch
Review №80

I had a great experience purchasing my car from this company. The staff there are very friendly and knowledgeable. I got a great deal for my money and highly recommend it.

Br
Review №81

I bought a BMW i3 from Eli @ The Automotive Company via the internet and was very happy with the experience and automobile. He was very responsive to my questions and followed through with the paperwork and such. The car was exactly as it was described. A legitimate company to buy from via the internet for sure. Would buy from them again in a heartbeat.

Ju
Review №82

If there were 5 more stars to give, theyd absolutely get em from me. Im from buffalo and bought an 05 GMC yukon denali over the summer. The body and interior was in great shape, but discovered almost 2 months and 5k miles later that the frame was bad. I figured I was totally Fd and that there was no way a used car dealer 7 hours away was going to do anything for me at that point. As soon as I brought this to Elies attention, he assured me that they were completely unaware of the issue, and that they would make it right and find me another one at no additional cost to me regardless of how long it took them. As skeptical as I was that they would actually come through, Elie fully kept his word and found me another denali that far exceeded my expectations in terms of both quality and condition. I cant say enough about how great Elie and everyone else who works here is to deal with and what good and honest people they are. They could have easily left me high and dry, but Elie and the owner worked with me every step of the way and I couldnt possibly be more grateful. I would recommend TAC to any and everyone looking to buy a quality vehicle from quality people who will stand behind you and their inventory 100%. So many thanks again Elie, and everyone else who answered my 5,000 phone calls and questions throughout the process. Hands down the best company and people Ive ever dealt with. Do yourself a favor and give these guys your business they definitely wont dissapoint!!!Sincerely,Satisfied yankee customer ☆☆☆☆☆

ko
Review №83

We bought a 2005 Nissan Pathfinder from them through eBay. We didnt see the car prior to purchase as we live overseas, so we just trusted the information they provided. We were very pleased with the whole experience and we will by again from them if we need.

Os
Review №84

Tums up to these guys, they are honest and trustworthy. Bought my daughters car from there and the whole process was simple and I will recommend them to everyone i know.

Jo
Review №85

No pressure, very professional, friendly and truly honest guys. ELi went out of his way to accommodate me during every step of the process. Highly recommend this place. You will not be disappointed. A little background: When I purchased the vehicle, about 2,000 miles later I discovered significant oil loss. Brought it to the Hyundai dealership and they wanted to charge me $4,800 to have engine block replaced after 2 weeks of troubleshooting. Brought it back to The Automotive Company and their mechanic found it was a small PCV valve ($10 part) that needed replaced in less than 24 hours. This was installed free of charge. I would give them 10 stars if I could. I am very happy with the purchase.

徐仁
Review №86

A nice company, and nice car. Eli is very nice and friendly.

Sy
Review №87

Found an amazing deal on a used Prius, and The Automotive Company put me in touch with a lender who met all of my needs. Made buying a used car an easy and pleasant experience - not normally the case. Thanks!

Sh
Review №88

Absolutely the best !!! I will never go anywhere else. They went above and beyond to make sure I was happy. Thanks so much for changing my car buying experience!!!!!! 😁

Au
Review №89

Great company they gave me a good deal on my Jeep. I trust them and they are very reliable.

Me
Review №90

Thank you Eli and JP - Manel is a proud owner of a 2012 Audi Q5. Great prices and we appreciate your excellent customer service. Youre officially our go to car salesmen, class act!

Jo
Review №91

These guys are awesome, they treated me and my family with respect and didnt pressure us to buy anything but the deal they gave us was great and we decided to buy it. I looked at 7 cars before I came to The Automotive Company and honestly no one was even close to these guys when it came to service, no bs and a great deal was given to us.

Ja
Review №92

This is a nice small dealership and the management seems like great people. They were very inviting and quick to look at the car I was interested in. The price for the car I looked at may have been fair for the quality, but the quality wasnt quite up to par with what I was looking for.

Sa
Review №93

Very happy with my car purchase. I do recommend The Automotive Company!

RA
Review №94

Wow. I would highly recommend the automotive company, Customer service 5/5 . Great price on cars and most of all they are honest and will keep there promise to you. Thanks again Elie.

An
Review №95

No hassle easy deal. I loved doing business with them. Kudos!!

Ch
Review №96

A warm, professional business people here. I experienced polite treatment from the initial greeting through the end of transaction process today. Thank you

Ti
Review №97

Theyve been extremely helpful! Bought a car from them, and while mechanical issues did pop up, they worked with me and got the car fixed.

Is
Review №98

Bought a 2015 Subaru for an amazing price and the whole buying process was simple and fast. Took less than 1 hour and I was on my way home with my certified Subaru. Thank you JP and T.A.C .

Jo
Review №99

Highly recommend to everyone looking for a good used car. Great people to work with. Thank you TAC

Pa
Review №100

I flew all the way from the Mid-West to buy a car from this company. Eli did a great job and I am very pleased with my purchase.

Information
23 Photos
100 Comments
4.8 Rating
  • Address:25280 Pleasant Valley Rd STE 118, Chantilly, VA 20152, United States
  • Site:http://theautomotiveco.com/
  • Phone:+1 703-542-8855
Categories
  • Car dealer
Working hours
  • Monday:Closed
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
From the business
  • Identifies as Black-owned:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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