Ryker was awesome. We had a difficult situation with our credit being locked and he really took great care of us. Go see Ryker!!

Amazing customer service. The lady who helped me, Chloe, turned what could have been a terrible day into a huge blessing in disguise. Would recommend to all my family and friends.

I had a wonderful experience with Alma. We had been having issues with the Mifi’s for about a year. I had been to several stores I thought the past, but they weren’t able to remedy the issue.Alma was able to fix the issue on our account. She was informative and very professional.Verizon needs more Alma’s!

These guys are great. Super good service. Alma is great to work with here.

I had trouble with pre-paid service being restored to my iPhone, There employee Alma, was very assertive and knew exactly what to do to get my service restored. In the past at other locations, the level of customer support diminished once they recognize I wasn’t adding to their Daily sales goal. Alma Saved me a headache.

If I could rate this store zero stars I would. This store is SO dishonest. Alma the store manager tells my husband one story then my sister another. My sister traded in her phone and the employee helping her Ryker F. didnt give her any kind of credit or anything for her phone after she was told she would get one. We have been trying to figure this out for 11 MONTHS! Every time Ryker says we ARE being credited for the phone being turned in. Total lie. Wont listen to anyone. Alma says no one in the store has a reason to pocket a phone. Obviously they do. Alma also told us that she and Ryker are the only people who ever work there so we always would deal with them. We go in and another lady is there. Hmmm. Dishonest to the core. Makes me loose faith in humanity. They steal your money any chance they get and then make you feel like its your fault

I walked in wanting to upgrade my phone based on a promotion Id seen online. The sales associate was dressed in a hoodie and jeans so I mistook him for a customer. When I finally realized he worked there, I told him what I wanted to do and he seemed to have no clue what promotion I was talking about. Finally, after researching it, he told me they didnt have the phone I wanted. He called what I assume was another store. I say assume because he answered the phone by saying what up bro. He got off the phone and said nowhere nearby had the phone I wanted. I left and ended up going to a nearby store (they did have the phone) and their customer service was amazing AND they ended up saving me money on my monthly bill. Dont waste your time here.

I had a business account for 5 years at Sprint; one day I decided to walk over to this Verizon store, and they completely blew me away! I switched my entire business over to Verizon 2 month ago, and I havent looked back!Parker, the store manager is amazing and had answers for every question we had. Im not extremely knowledgeable or tech savvy when it comes to phones so it was really refreshing to have someone that could make the process simple.So far their coverage/service is above and beyond any other carrier Ive experienced. And more importantly their in store customer service is top notch, which is so important to have available as a business customer.Thank you Parker, I will refer you and your store any time I get the chance.

Alma did a fantastic job! Listened to my needs and found the right phone for me and helped me set everything up. Great customer service.

Alma and Ryker saved the day for me. Whenever I have a problem I absolutely cannot figure out, they always do. They are incredibly skillful. Plus, they could write a book on outstanding customer service. They are both a huge credit to Verizon! I always send friends and family to them.

Although the store was busy and we waited to be helped, we were greeted upon arrival and the sales person, Zach, was very helpful. He was able to answer all my questions, and as a bonus was able to save me money by switching plans. He listened and treated me with respect. 5 stars for the excellent service.

I have been in three times in the past week, and each time I was pleased with the professional and friendly assistance I was given. I had questions about current service and additional service. Miguel, Parker, and Zach were great! I am definitely not technologically savvy, but I was able to understand their explanations. I appreciate their help.

Sold me 2 unlimited glass protector replacement plans for my phones. My glass protector fell off over 1 month ago and they are no longer carrying the glass for my phone which I have had for less than 1 year. Total scam to offer unlimited replacements and then stop carrying the replacement item.

Always a positive experience. Parker and Zach are the best. Being a Verizon customer for 20+ years, I’ve dealt with other stores locally. Experience has taught me to only come to THIS Verizon location when I have questions or a problem. These guys are knowledgeable and courteous.

Wonderful location with great staff! The store is very nice, and the staff is even nicer. Spencer took great care of my son and I, and everything went very smoothly. I have been to other stores that struggled with either the sales or the phone transfer process; however, that was definitely not the case here at this location. Highly recommended!

Awesome experience. Salesman reviewed over my plan and showed me a new plan with better options and less money. The salesman had great pros and cons for all the phones we looked at and helped us find the best phone for us. We upgraded three 3 phones and the whole experience and transaction was smooth and enjoyable. A++++Thanks

Parker is the person to ask for whenever you go here! He has so much knowledge and really goes above and beyond to make sure you’re getting what you want and are happy. He has a great personality and makes it so easy to do business with him. I refer everyone to him, he is amazing!!

I have been with Verizon for over 8 years now and I was just about ready to jump ship and try another carrier. It seems like most companies dont really care about long-term, loyal customers anymore. NEW customers seem to get better deals than anyone else. I came in and talked with Riker and although he didnt know it, he quickly changed my mind. I have always felt so frustrated when going in to talk to retailers, like Im being pressured into paying for whatever deal is going to make them the most commission. I not only walked out feeling the exact opposite, but Riker helped me change my family plan to something much more suitable for our needs, plus he ultimately lowered my monthly bill AND got my wife and I new phones to boot! I have already recommended him and the Go Wireless Centerville location to multiple friends and family members.If there were more guys like Riker who really listen to customers and just kept it REAL like he does, companies would keep more long-term clients and in-turn make more money in the end. I cant say enough good about my experience there. GIVE THAT MAN A RAISE!

Hailey was AWESOME!!! Had to get a new sim card. She was knowledgeable to what my needs were, a simple fix for contacts transfer. She represented Verizon and her local store in a manner that brings customers back. Very pleased with my experience...5 thumbs up

The auto recording does not even give store hours when it claims it will give store hours.

So helpful with switching over my new phone and resolving issues!

These guys sold me a glass screen protector for over 1000% mark-up from the identical product sold on Amazon. Check it out! They will charge you $40 and you can buy it for less than $4 online (shipping included)! Every level of business ethics shouts DISHONEST!They will sell you a phone case for $30 when the identical case is online for $15 (shipping included).I went to buy a phone. There were two employees there and literally not a single other customer the whole time I was there. Even still, two hours later they were closed and they still hadnt managed to transfer my contacts to the new phone yet! They sent me away and said come back tomorrow.Want me to continue? I had a nice new plastic cover for my wifes phone and they offered to place it on my phone for me. (how nice, right?) Well, after it was done the employee gal managed to put a gigantic cut in the new plastic cover with her ring. She offered to replace it and instead put a cheap hand-cut plastic sheet on my wifes phone with the corners peeling and overlapping off the edges. I went back a week later to have it replaced and the new guy did an even worse job!The only time I will ever go back to this store is if I have a sign and am picketing out front. This is BAD business at its best!

Chase and Spencer are incredible! It’s hard to find honest and loyal reps these days but these guys knock it out of the park! I would highly recommend the Centerville Verizon GoWireless location for anyone who needs help!

Fantastic experience. This is the fourth time I have used this store and Ryan for phones. This time I ordered eight iphone 5S and four Casio Ravine on upgrades. Ryan had all the phones and rebates ready to go when I got there. And he came in on his day off to help me on the only day I could come pick them up! Great service as usual. Will be using them and Ryan for all my phones in the future.

Terrible customer service. I have been a Verizon customer for years. Purchased an iPhone 8 Plus at the Sugarhouse location with the lifetime warranty screen protector. Forward a year later had the screen protector replaced at this store due to being closer to home. Today is the fourth time I have been going to get my screen replaced again, turns out they replaced my screen protector with a different brand than originally purchased. Now Centerville will not replace it claiming they have no record of my screen protector being replaced there. The Sugarhouse location won’t replace it either since it’s not the original screen protector. Instead of owning up to their mistake they claim they did me a favor by replacing it last year, and now I’m out of my screen protector. I cannot replace it anywhere but yes they are willing to sell me one if I want to.Last week I was given a note that since they made the mistake they would replace it once more screens came in and to come back this week. I came Monday and was told no screens were left, that they sold out. Came today Wednesday, was told that the guy that wrote the note and signed it quit and no longer works there. That they will not honor it. Brayden has been the one to has talked to me on Monday and today, he is the most disrespectful customer rep I have ever encountered. He refused to give me his managers name or number. The manager finally came and she claims that whoever wrote the note, quit and they will not help me. She told me her name is Alma and while she was respectful, she did nothing to fix this problem even though they fully know that it was their mistake. Once again the customer representative Brayden was the worst person I could have ever received customer care from. He truly needs to be retrained.Don’t waste your time going to this store for they will cheat you out of your money, and not own to their mistake while at the same time be mistreated.

Spencer was so helpful on helping me out today! He is a big asset to this wonderfull store. Highly recommended, Ill be back! Thanks again.

I went into the Centerville, Utah store on 10/15/19, for help with my email account. Ryker greeted me immediately and I told him of my issues. He took the time to show me how to download the google email app. I told Ryker that I was getting these nasty emails and I didn’t know how to get rid of them. He took the time to download the app and to spam those unwanted emails for me.Sometimes I feel technologically dumb, but Ryker was understanding and patient. I would return to that store and when I upgrade my phone, I will ask Ryker to help me with that.Sincerely, Rose Eyre

Miguel Rodriguez helped me out today. He worked with me and upgraded me to a better phone. Flawless. Highly recommend coming to this Verizon store and asking for him if you have any problems or concerns.

I ordered a phone on Monday. The guy told me it was on sale. I got an email on Thursday from Verizon with my order and the phone had half the gigs and was double the quoted price. When I asked if we could get the phone I ordered he shrugged me off. He also misquoted me on the cost of adding another line by $40. He wouldnt give me any paper work for my order. My whole experience was shifty.

Best Verizon I’ve been to! Parker, Miguel And Zach are amazing. I’ll be buying all my phones from here!

Alma was so helpful and we want to thank her now online. Thank You Alma. Cleve Rodebush

Completely amazing customer service. Braxton and chase were patient and performed great customer service having to spend hours with us, especially after we brought back or phones for an exchange. My wife and I are so impressed with the service we received. Thank you!!!

Chase was the employee that helped me out. I came in looking to get info on tablets. He was extremely knowledgeable and patient in answering my questions. He was very thorough and after explaining the cost, I decided to get the Samsung tablet. Id highly recommend the Centerville Verizon store if you need any help with your Verizon service. Ask for Chase, he was great!

After one week of use I was tired of the problems I encountered with the phone I purchased at GoWireless. Travis and Deja were very nice to help me with the problems I had been experiencing. They were great to work with and very knowledgeable with the products they have to offer. I appreciate the effort and the kindness as they worked through the problems. I would recommend their store and will be going back again for my cell phone needs.

This Alen guy guy was a great help to me!!

We had a great experience with Miguel. If you go to that store make sure to ask for him and hell make the experience quick and easy.

Spencer was a big help today! Really friendly and outgoing! Highly recommend store chase and Ryker are great too!

Gentleman who helped us order in our phone was great.We bought some upgrades when we got the phone, even buying a case we didnt need to get access to their free glass screen protector replacement plan, and not a week later they dont have record of it.Now, human error is ok. But the manager had no intention of helping us resolve it and just shrugged and gave us a discount on a replacement... for ten dollars. You can find the same thing online for much less.So, save yourself the time and the effort and buy your add ons elsewhere and avoid the replacement plan....

Very unhappy with this Verizon retailer. This is not part of the Verizon corporation so you take your chances dealing with them. I had several issues and asked to speak to the manager for assistance. I was told only the account manager Jade could help me. I asked to have her call me back and she never has. I have contacted the store four times to no avail. I would say go to Costco across the parking lot or better yet go downtown to Gateway to a real Verizon corp. store. Mybullfrog is just a lot of bull.

Braxton was absolutely awesome, he explained everything completely. He was also very kind and personable. Us older folks really appreciate good customer service.

Braxton and Chase were so awesome. They were so sweet and patient with my little ones. You need more employees like these two guys.

Deja was very helpful in the upgrade of my phone. She had a lot of knowledge on products and plans. And she was very friendly and easy to talk to.

They were so accommodating. I loved Deja and Travis personality. They are a good team. I came in with questions- they answered them and made the deal and offers even sweeter. I talked to someone on line and by phone before walking into this store. Iam not sure I would have renewed or purchased without their help. They are the BEST!

Chase T. and Coulsen W. were amazing representatives! The best I have ever had. I will definitely be back!

I would never recommend working with any staff member here. We opened our account here and spent the next 3 months fixing things with Verizon corporate. Then, we thought we would give them another shot—nope screwed up our entire account. Shut it down then opened up a new one that is now costing us $100+ all to add one line. Do not work with these folks.

Deja gave excellent service! She helped me into a smart phone which I didnt ever see happening. Im coming in for classes and this is the first store that ever offered!

My visit was rewarding. The employee was 100 percent helpful

Braxton is all I would want in a verizon representative. Down to earth, professional, and thorough. It makes me a lot more comfortable to come to the store if I need anything. Thank you so much!

Just got 3 phones from the centerville storeHad a very positive experience by all staff members but Ryker hit it out a the park.Wouldnt go anywhere else !

Excellent staff/service. Spencer took care of me and my familys plan. Thank you. Keep up the good work.

Went in yesterday to upgrade out phones. Got great service and even ended up getting different phones than we intended after being informed of a great rebate offer for the galaxy 3S. YAY so happy with our new phones and pleasantly suprised by the great service.Went back to upgrade again and was over charged by $100 vs going directly through Verizon. Was there for over an hour and a half the second go around after the first phone started flickering in 10 days and realized I was over charged vs what I was told the first time and got no good answer as to why. Per Verizon they can charge whatever they want so do NOT go through a store unless its corporate.

Great service -prompt personable friendly knowledgeable. Chase was very helpful.

Good service in buying a phone but had a problem with the new iPhone6 and took it back for help. The clerk was absolutely clueless, unfriendly and could have cared less about solving the problem or providing decent customer service. Unacceptable.

I had not intended to go into Verizon, but when we stopped to eat we saw the Verizon store and went in. The salesperson was so wonderful at explaining everything, I got a new phone and a better plan that is saving me money... I would highly recommend this to all my friends....

I would have given this Braxton guy a ten stars rating but google reviews only lets me give him five stars. He is very good at what he does.

Travis and Deja have been extremely helpful with the exchange of my phone. I had 3 previous bad experiences before I came to this store. They were very kind, helpful and did not make me feel stupid like my previous experiences. I would highly recommend there store to my family and friends and will definately be back!

Braxton rocks! He gave us the very best deal with all our shopping for adding 2 lines, and new phones and stayed a whole hour after closing to help us.... Rare extra mile service!

Had problems activating a SIM card and prepay card that we bought at Target. Chase was really helpful. He went above and beyond.

Went to Verizon to switch from T mobile. First visit seemed like it was going to me a smooth switch.Thats when everything went wrong. The representative made it sound like everything was on track. Order phones set up a family plan etc.Only to find out that he had only ordered one phone. Went back to the store. And was treated with disrespect.. I asked to speak to the manager and was told hes not here. I asked to speak to his manager. Was told he doesnt talk to customers I left very upset as I had cancelled my plan with T mobile.Called Verizon and they had me all set up. got two phones the next day. Went into pick up my phone that was at the store and was told i couldnt pick it up without paying 300.00. Due to the fact that the store had tried to order the phones they forgot and it dropped my phone limit because of there mistakes, Then the manager cancelled the phones he ordered including the phone I went to pick up. So now im sitting here with two phones and i need three. Waiting on Verizon to fix the stores mistakes.I would not recommend doing any business with this store. The sales people are not trained and are dishonest to cover up there mistakes.

Travis and Deja provided such amazing service today at the Centerville store, I will never go anywhere else!! They were happy, very helpful, and just straight up awesome at providing superb customer service and taking care of everything I needed to keep me a happy customer! Thank you both very much!!! 👍

Thanks, Preston! Centerville was awesome at getting me in the right plan and the right phones for our needs. So patient and helpful.

The experience in the store was great. Jesse was very helpful and took very good care of everything we needed.

I would like to share about my experience but people are getting sued for truthful bad reviews these days. This is all I am going to say - buyer beware.

He was super!!! He helped us get a new phone quickly and was a delight to work with. Give him a raise. Braxton was the best!!!

Seems pretty good. Getting new phones here next week.

Scam artists!!! Beware!!They seem nice and friendly like they are giving you deals and then you don’t get any of the disclaimers and get your next Verizon bill and owe them hundreds of dollars on things they told you were free promotions! And of course by this point it is too late to return anything.Total Con jobManager of the store actually yelled at my wife!!!!!!!!!

Came in and switched from Sprint to Verizon, RYKER and COOPER were amazing, Put me in a Note 8 and got me in a great plan that fits my needs perfectly.A+++ service at this location!!!

Totally awesome. Chase has been very helpful and is a great asset to Verizon.

Preston was extremely helpful! We appreciate his hard work and honesty.

Walked in with a lot of questions and concerns with our plan and old phones and walked out with new phones a better plan and a happy family. thanks for all your time and help.

Chase was the most awesome, patient and friendly phone person we have ever worked with.

Chase was juss amazing! Thanks for helping my mom be a big kid and update her ancient phone!

Best sales experience ever! Braxton S made my day, not only did he make a happy customer but he also got me in and out fast so I wouldnt be late to an event! Braxtons service definitely made a life long customer out of me. I highly recommend this store for everyone and to ask for the cute blonde guy named Braxton next time you need any phone needs.

Travis was fantastic and very patient with me. It was a great experience.

Chase T is the most honest and reliable Verizon rep I have ever had!

Drove 45 minutes to this store, because it was the only one that had a watch in stock. Then to walk out without it because they refused to sell it to me without putting it on a plan, even though I explained it was a gift. Ridiculous.

I went in to this store for some simple help worg my bill and possibly a new phone. But no I get helped with immature teenagers who know less about the phones than I do. rude and unprofessional. Not recommended Im sure there is another verizon that can do better than these hoodlums.

Coulsen let me smash his screen to sell a screen protector. Great sales guy

This is fantastic store to shop at, all reps are educated and understanding of customer needs

Bait and switch. Plain and simple. Verizons shady sales tactics should be investigated.First I need to back up a bit….I went in to the Bullfrog Store last August to inquire as to when my upgrade would be available. That was it. After the gentleman (who was kicked back in his tall chair with his foot up on the desk…super professional) looked up my account, he informed me you know…in looking at this, if I updated some information, I can save you $10.00 a month.Fast forward to a month ago….I went in for the upgrade I qualified for…..ordered my new phone to be picked up 4 days later because they didnt have the one I wanted. TWO DAYS after picking up and activating the new phone, I received a text from Verizon telling me that my Data was about to expire. HUH?! Not possible. I have unlimited everything. So, I call the number listed for the Centerville Bullfrog store….which routes you to a call center in Boise, Idaho. I was told by the customer service guy that by changing my plan to The Edge plan, I lost my unlimited data. I was NEVER, I repeat, NEVER told this would happen. Verizon is doing away with their unlimited data plans one plan at a time. And this is how theyre doing it!! By NOT disclosing to their customers that ANY changes made will result in the loss of their grandfathered in unlimited data. If I HAD known that by updating some info. I would lose my unlimited data, I NEVER WOULD HAVE DONE IT!! WHO WOULD?!! I finally found out that I lost my unlimited data back in AUGUST when the douche canoe with his foot up on the desk updated my account. POOF! Change to account….lose unlimited….without telling me it would happen.And now….wouldnt you know….by sheer coincidence??….for the two months that Ive had my upgrade, Ive run out of Data mid-way through the billing cycle. I never ran out of data before. Why you ask? Because I had no problems connecting to the wi-fi at work or at home. Now I do, so my phone automatically kicks in to using my data. Even at home, as soon as I log into the wi-fi…all of our other devices (phones, iPads, computers) lock up and the internet speed goes to dial up speed. Turn the wi-fi Off on my phone…*POOF!*….back to faster speeds. Hmmmmm…..interesting. Never had trouble before. Now I feel Im forced, bull-frog-ied into paying for more data.Shady.Oh….and if they try to sell you the magic indestructible, shatter resistant, bullet-proof, super-dee-duper glass to put over the face of your phone….say no. The manager all but Woop-Wooped, high fived and chest bumped himself after a woman left the store….he was proclaiming his sales prowess in getting her to buy not one, but THREE of them! (as he strutted across the store saying all this out loud for all the land to hear!…..ummm, dude…Im sitting right here. How do you NOT see me? I must have blended into the chair and he couldnt see me with his Ass-Hat Goggles on) Woohoo! Go You! You Up-Seller of Bullshit Superstar!Shoulda taken my business elsewhere.

We had problems with our new 5s phone system and decided to go to the store in Centerville and Deja Dunning worked with us and corrected many set up problems and spent time teaching us which helped so much. We would reccomed her very highly.

Ryker and Alma were super helpful totally pumped on the service thanks guys

My experience at, Mybullfrog in Centerville, UT., has always been great. All the staff have been so helpful in solving all my problems, as well keeping me informed of up-coming products of interest to me. I go as far as to bring people I know to them for their needs and advice, friendly, courtious, and professional atomphere.

I dont live in the area of this store but cause I love the Mybullfrog in Clinton I knew these guys would help me out and I was right what a helpful staff!

Coulsen was so helpful with all of our questions. Great PR!

Very helpful and patient and just awesome great experience

Very poor customer service. Went in the other day just to compare phones. They found out we were not ready to buy just yet. They asked us to leave and would not even let us look at the phones if we were not going to buy. They were very rude.

Great staff very helpfull and knowledgeable

Deja. Great service!

Braxton is the best!

Chase was very kind and answered all of my questions

Horrible customer service

Poor service.