The guys at bigger Road automotive then an outstanding cop replacing the water pump on my 2004 Nissan Xterra.I dropped my truck off that morning and they had it ready at the time it was promised.The service they provided was outstanding and I will definitely be using them again.

We’ve done business with Bigger road auto before, and by no means cheap either. They have been great with our previous visits. With that being said, our most recent visit will be why we won’t return. We have a 2016 SUV with less than 60k miles. We had it towed to bigger for a diagnostic as to why we lost engine power when trying to accelerate after the vehicle started and Idle. They called us with a $2,500 estimate for two solonoides and a timing chain. Red flag. Vehicles don’t run or sound fine when a timing chain is involved. We had our vehicle towed to a dealership for another opinion. They called us with the solonoides diagnosis, but said the timing chain was perfectly fine. We will be paying $250.00 for the repair through the dealership. Keep in mind this review was written the same week people were getting the 1,400 stimulus checks, and it is my opinion that they are trying to take advantage of people. Please do your research, and don’t be afraid to get another opinion it could save you thousands.

The guys at Bigger Road were very fast and very fair with their pricing. They I dropped the car off in the morning and it was done before close.

Great home town auto repair shop. Very Honest and reasonable.

Don’t believe your estimated time. See all the cars out front… he promised he would fix those cars in “a few hours” as well.

Took a car here for a used car inspection, the guys at shop were very helpful and knowledgeable. Car had some issues. Decided not to buy the car I probably saved me a lot of headaches. I need to come back up here and buy these guys lunch. Good to know theyre still decent up front people in the world thats filled with so much dishonesty. You guys are great

Been going here for the last several years. Best auto shop in Dayton. Not trying to sell me on every little thing, just whats necessary. Highly recommend everyone I know to go here.

Got brakes done there last year. Go to get new tires today and discover that they kept my wheel lock key that I told them was in the glove box. They used it and kept it for whatever reason and now I have no way of getting it back considering it’s been over a year now. Definitely would not recommend.

Best auto repair around. Paul goes the extra mile to help you find an economical solution. Very courteous. I suggest you get coupon from website. Prices are excellent anyway, but, as long as they offer nice coupon.

Been going there for years. The best service anywhere. Would encourage anyone to trust them with your mechanical work. Great group. The owner is special and the mechanics are excellent.

Always amazing service been going here for years.

Paul and his staff do quality work. And they stand behind what they do. If you’re looking for an honest mechanic, Bigger Road is highly recommended.

My husband and I have gone here a couple times and have appreciated the honesty and communication that Bigger Automotive provided when we took their cars there. They were also very fast. Repair was done in a matter of two hours with us not even having an appointment. They were also the least expensive for the services in the area. We were charged about half of what everyone else quoted us. Very thankful we found Bigger Automotive to take our cars to. We recommend them to everyone.

I would definitely not recommend this business to anyone. I took my car in a couple weeks ago to have the oil pressure sensor replaced and while they were working on it, they got my key stuck in the ignition which has never happened in the 6 years Ive owned the car. Instead of getting my key out, they told me to call a locksmith and it cost almost 3 times what the actual repair cost. I was laughed at when I called to see if Bigger Road Automotive would reimburse me in any way since the key got stuck while my car was in their hands and ignored when I emailed the owner, so I will be taking my car repair needs to a garage that actually cares about their customers in the future.

Paul is a stand up guy, tries to be upfront and honest about quotes. I know I won’t be mislead or lied to about work that may or may not need attention like other places.

Highly recommend!! My husband and I have found this to be the best automotive repair weve found in the area. Great fair pricing, easy to schedule, and they really go the extra mile for their customers!

Zero rating for this shop! Big changes at Bigger Road Automotive (for the worse) I have been a customer of Bigger Road Automotive for years and was generally pleased with the service and pricing. However that changed in a big way recently. While I was out of town, my sister scheduled a diagnostic appointment for an A/C heating issue on my Grand Marquee –she was told it would take 2 days to conduct the diagnostic process. We questioned the extensive time frame but were assured by Paul it was necessary. My sister called on the second day and was told by Paul they were almost finished with the repairs (WHAT???) and the cost is $900! We had not authorized ANY repairs nor were we given a quote. When she stated that was too expensive, Paul asked “how much can you afford” –her reply was $500- he responded OK we will take that and not finish the total repair (which meant no A/C or heat coming out of the vents)SHOCKED, I called and spoke to Paul expressing my concern at the situation, he replied “well we could take the part out”- unwilling to extend this process – I paid his price and inquired about the the cost to finish the job - $30 for part & labor was his response. We were very surprised but relieved at the reduced price-- but it wasn’t real. Then began a game of Paul saying he would call us, which he never did. As time went by my sister called inquiring about the part--the resulting responses ranged from “we got a used part – it didn’t work”, the part isn’t here yet and so on. This went on for weeks! Finally he said they had a part and to come in. My sister parked the car on the street in front of his shop and waited but continued to watch the car –which was never moved into the garage. After 2 hrs of waiting Paul told my sister to come to the desk and then the “show” began. A mechanic came in carrying “a part” and Paul stated “it didn’t work so it may be a different problem” She inquired when did they attempt to install the part –he stated just a few minutes ago – (what?!) she stated how could that happen since the car was never moved to the garage– the response was “we worked on it in the street” –now we had entered the Twilight Zone. Paul then stated he would order a new part and would call when it arrived. We never heard from him again.I am flabbergasted at the rude, disrespectful and unprofessional treatment displayed. I can only surmise it was because we wanted a diagnosis and a quote before the work began.The moral of the story is things have changed “big time” at Bigger Auto!! We will never take another car there – and caution is the word for others when considering hiring this shop for auto repairs.

The absolute worst customer service around. Paul, the owner, says he will call you back and NEVER does. He will constantly give you the run around and every excuse he can come up with.....even after 5 months! He took full advantage of misquoting and not fixing my vehicle properly. I still have issues with my car that his shop did not fix right. As a female, I feel incredibly misled, mistreated, disrespected and taken advantage of. Consumers be ware of this business and save your time and money and go somewhere else. Worst Experience Ever! If you dont know how to treat people, and run a honest business, one should not be in business.

Professional place! Their estimate was surely spot on, but I bought a new car instead 😋

Love this shop.

Bigger Road Auto is the best! Reliable team, lets you drop off your car to be looked at same day, knowledgeable in both domestic and foreign(mine) cars. It’s good to know you are in good hands and I know I can trust them to take care of me. There is no one I trust more than Bigger Road Auto to do my repairs or service.

My 2008 Ford Explorer would not charge. I replaced the alternator and battery myself. Still would not charge, and I ran a number of diagnostics but couldnt find the problem. Took to Bigger Automotive, and they determined the new alternator I installed was working intermittently. Had them install new alternator. Vehicle is fine now. Great service at very reasonable price! I will become a repeat customer!

We have used Bigger Road for a few years and they have always provided good, honest and timely service at a fair price. We have recommended them to others who now also come here.

I took my car over to Bigger Road to get it looked at because the heater wasnt working too well. Paul had an honest assessment of what needed to be done to fix the cars heating system plus he suggested a few things that may need to be done in the future but werent critical to fix now. The guys at Bigger Road Automotive fixed my car in a very fast manner and were quick to call me back when it was ready. I will be taking my car back there and suggest you work with them too!

Paul is great! The guys at the shop and helpful a day nice. I like the fact that theyre always able to squeeze you in for an apt.They will also drive you back home or to workso you dont have to have someone pick you up!Thanks Bigger Road Automotive

Someone very dear to my heart referred me to Bigger Road Automotive. They spoke very highly about the work they do!I called, told them my problem, and they immediately got me in. Everyone was so friendly and helpful. My car was fixed within an hour!!!! They are now the only place I will have work on my vehicle!!!

Always get the job done right and quickly.

Took my 03 Honda Insight in to get an oil change. It takes full synthetic, so normally Im stuck paying $60+ (AAMCO quoted me $120). It was $29.95 here with an added $2 for oil disposal. Also, the day before my appointment one of my windows wouldnt roll up. I asked them to take a look at it while they were doing the oil change and they fixed it - For free. I think Ive found my new mechanic.

Left my car here with a note describing the symptoms, and bigger road automotive completely took care of me. They called me to talk about the diagnosis, explained why the car needed what they said, and did good and timely work. Ill be back

They did a fine job of flushing the cooling system of my 2005 Pontiac Vibe. However, they gave a high estimate for changing the serpentine belt. They seem to have quoted the labor to change the timing chain instead of the serpentine belt. I got the serpentine belt changed elsewhere for $35 labor.

Great place! They have been awesome about helping me and my family with all of our cars!

Excellent service, honest/reliable people, and great prices. All of my windows were rolled down in my 2014 Nissan altima and they wouldnt go back up. None of my power locks worked either. All Nissan dealerships from Vandalia to Cincinnati couldnt even get me in for one week and no loaner cars available. Bigger road got me in and fixed the car the same day for $125 and all the other estimates I received were closer to $500. Ive already recommended them to all my co-workers and Ill definitely be back! Thanks again guys!!

Took my car there not really knowing what was wrong with it. Bottom line is that they misdiagnosed the problem and charged me $200 for a manifold gasket replacement. Probably good for the typical stuff, but would advise get a second opinion before accepting what they say. I know I should have!

My husband and I have been searching for an honest mechanic for sometime after poor experiences elsewhere and I firmly believe we have found the best one around! We have been there a few times now in the past few months for tires, a tune up, battery replacement and brakes. My cars battery requires the entire tire to be taken off and it was the first repair I needed. I called around all day to find a reasonable price, most garages wanted as much for labor as my battery. He quoted me a much lower price, finished it quickly and maintained this price afterwards. My car also has a odd size of tire, once again local quotes were much higher. I didnt bother calling around anywhere else for my brakes. Ive had a issue with my back rear brake afterwards due to a manufacturer defect and he has worked with us to get it fixed, never once tried to sell me or charge me for anything I didnt need. I truly trust and appreciate the honest work this garage does.

Been using this place for over 10 years. Excellent service and often charges me below what they estimated. I trust this place.

Great people to work with!

Good repair shop. Friendly, upfront, fast.

Did a good job and discovered my problem, fixed it and I was on my way. will use them in the future.

In the end, I was sent to another auto shop.At first, I had to show him what the damage was to my window. The owner requested that I go out there so he can see it, when a picture wouldve sufficed; However, I wanted to make sure all went smoothly so I did go out there to show him.Now, he said he would call me when they got the correct window. He has never returned a single call to me even though he has repeatedly claimed to get back to me. This left me in an awkward situation where I had to keep calling in to check on the status of things every couple days.We set up a total of three times where I would get this one window fixedI had been called in to get it fixed once - No window at the shopI came another time - Wrong year for the windowI came a third time (I had to wake up early each time) - wrong tint for the windowSo now that its been about a month and he didnt have the window for a 3rd time, He sent me to Moraine Auto Parts where I will be getting it done Whenever I am ready without any hassle. No waiting for them to get the parts because they already have it and they checked to make sure it was the right make & model for the window.

Honest mechanics and fair pricing run by good people. They have saved me ton on my Mercedes over the years.

They always give their best!

Most dishonest mgr.that I have ever dealt with.He lied about things that he was supposed to have fixed.There is more that happened,but I will leave there.I have a honest mechanic now!

Great people, Great service, Great prices. Thank you guys

I had a 20 yr. old car was told I needed a unnecessary repair. Which was discovered when I sold the car.Dishonest and only interested in making money.

Great place to get work done

Car is worse off now after being fixed three times by this shop.

Definetly will be getting my business in the future

Honest and most affordable

Great Service!