Went to pick up my car after having body work done and the air conditioner wasnt working...they gave me a loaner until they can see why its not working. Theyre very friendly and helpful. And the estimated cost of my body work was higher than it actually turned out to be. Waiting for information on my air-conditioning.
4-Way dash cam setupHad the Memento M5 before which broke after 1 year, but Wes at Styles was able to still get the warranty to cover, even though it was already expired thanks to his personal relationship with the sales rep and his full dedication to customer service. I now have two Memento M6 systems installed for a full 4-way camera coverage setup.We did this because someone rammed the back side door while parking and we never could proof to the courts who it was although we knew and there was enough evidence and indication in our eyes. The 4-way system is the best insurance you can get.This is a unique setup, and although the first time Wes is your man at Styles to get this done. He is very reliable and goes above and beyond. I can only strongly recommend.
UPDATE. The owner saw this review and personally contacted my friend. He did everything in his power to fix the damage and make things right. The truck now looks great. I am upping my rating because the owner went above and beyond to fix the issue and insured the work was excellent.They completely destroyed the paint on the cab of a good friends truck. He took his f-250 in for a simple cab light installation. When they put the template on for drilling the holes they did not use a paint cutter before drilling the holes. When they removed the template it pulled off the Clearwater and the pain. They refused to admit they were at fault. They even went as far as blaming the customer saying he should have never brought them the truck. He also found cigarette ashes in his cup holder and smelled smoke. He doesnt smoke and never has.
Hands down the best experience I’ve ever had at a repair shop. The customer service was 1st class. My cars alignment was done quickly and professionally by educated professionals. This company is in the business to take care of you as a customer and not just take money out of your wallet like most shops. I will be back for all my future service needs.
We called Styles on a Friday to check a possible cooling leak. Quick diagnosis following an involved replacement of the water pump and timing belt. Jason kept us informed and as promised the car was done the following Monday. Thank you for honest, professional service and fair pricing. We recommend Styles for auto repair and will be back!
Great service! Made the appointments (suggested), showed up and the jobs were done quickly. Cant ask for a better place for regular maintenance to our vehicles. Hope I wont have to find out how they do on major accident repairs, but life happens🙂
The folks at Styles completed a spray in bed liner in my new pickup truck. Everyone we spoke to was very tactful and helpful. Billy from the car audio and accessories side did everything he said he would with my bed liner install. I even ended up purchasing some car audio equipment while I was there.Jeremy
They messed up more than repaired. Even repairing what they messed up was done with artificial materials. I would not recommend them, especially women. Then, I did prayed about it and Im leaving it in Gods hands. Ipray that God continuously blessed this business and the workers so everyone can be satisfied and pleased with their services.
We were driving from MI to FL when my SUV started shaking when I would turn the wheel left. It got worse and worse as we continued to drive. So we got off at the next exit and found Styles Auto car. I was traveling with my 2 yr son and mother. When we got in there, they were very busy but they said they would work us in as fast as they could. They loaned us a jeep so we could go and get some lunch and take my son to a park. They were very polite, courtesy, nice and very helpful! They helped determine the issue and got us back on the road. They also called two days later to check in and see how we were doing and how the car was. I would recommend them to everyone! Wonderful place! Thank you!
The staff here is amazing! Our family is going through a tough time and everyone was so wonderful. Not only were they flexible in scheduling our service but they went above and beyond to ensure we had our vehicle ready when we needed it. I cannot express how absolutely wonderful everyone was!
The staff was very nice and kind. Definitely going back.
I have been using Styles Auto for years for both body and mechanical maintenance for all my vehicles. Tremendous customer service. Great value. Highly recommend them.
I went to see them about a problem with my a/c, fearing the worst. They were able to fix the issue in record time, and now I can drive without the window down! Thanks so much Styles!!
Styles always does a great job! They finish the work in a timely manner. They are polite. The service is affordable. I can count on them to give an honest assessment of what my vehicle needs.
The process was seamless. Jason was friendly and courteous. After dropping the car off for diagnostics, he called me in a timely manner and discussed everything needed, cost and estimated time of completion. Pick up was also seamless. The receipt had detaled information on work performed and parts used. During checkout, we asked about and was given a military discount. The receipt even had a line thanking me for my service. Now its my turn to return thanks to Styles for taking care of us.Wes and Anne Walker
Best body shop & auto care center in Cartersville! They have fixed multiple cars of mine over the years and even done some servicing and the work is always top notch!
Friendly people. Patient. Will highly recommend to people and friends. Thanks so much for the good 👍service.
I was extremely impressed by Styles & Jason, the technician. He was polite, professional and patient while listening to my attempts at describing the problems with my car. I expected my car to be kept all day or even several days. Instead, in only a couple of hours, Jason called that my car was fixed and ready to be picked up. My car was perfect and the charges were less than expected and affordable on my fixed income. The whole experience was a blessing for my car, me and my budget.
Styles has a nice family feel and I enjoyed doing business with them. They did a great job on the alignment for my truck and we’re reasonably priced.
The universal joints on my driveshaft went out, and we became aware of it at a neighboring business, when I checked underneath to see why it was vibrating while pulling or accelerating.Styles Automotive provided immediate and professional services, and got us safely back onto the road.I’d recommend them to anyone!
This is the 2nd terrible experience I have had with them. Both times I had collision damage from an accident. Both times I was told to drive the car till they ordered the parts. I waited till they contacted me and said the parts were in. Both times I was told it would be a 10 day repair and both times it took 30 days. Both times they managed to find $500+/- extra repairs that were not covered by the insurance and I had to pay that out of pocket. Keep in mind this was the exact same car both times. I had to be the person to call them for updates and push to have a estimated date of completion. They never call when they say they will and they always have some excuse why the work is not completed. Even when I went to pick the car up they seem to busy to even get the invoice completed. Two men kept passing the buck around as to who even had the invoice while the receptionist finally stopped them and said “stop since both of you are here together can you please get the invoice this lady would like to pay”. Customer service is the least important thing to this company they just want the insurance payment and your deductible. I won’t be returning for a 3rd time I assure you. If I ever need a collision center again I will drive any amount of distance required to avoid them. If you want terrible service, to be without your car forever, and pay money out of your pocket, their your shop, if not run as hard as you can away from them.
Always professional and friendly.Service or bodywork is done quickly and accurately.
Great knowledgeable people, highly recommended for all your auto needs. Ive used them for all my passed vehicles over the last 5 years, good pricing.
Styles is a top notch business. They get on looking for the problem. They find it and fix it and get your car back to you fast. I wouldn’t take my car anywhere else. We had a leak and they found it. They fixed the oil leak changed the oil and it’s all good now
Had my daughters GMC Terrain air conditioner repaired and a front end alignment. Jason was professional and courtesy. He keep me updated on repairs and timeline to completion. Fair, Fast and Quality Service. many Thanks!
Great place, love their work!
Always professional, reasonably priced and timely.
Very efficient, excellent customer serviceI will most definitely be a return customer.
Did a fantastic job and made superb repairs!
This is the place to take your vehicle to be repaired, great people that will treat your vehicle as if it were their own. Go with conference.
Very friendly and knowledgeable staff. Jason was great and I was able to get in fast. Definitely will go back!
Glad to have a chance to use my longtime friend for nearby fast professional service, and delighted to walk in and see my friend as one of Frankies new service reps! Ill for sure be back.
I’ve been using a dealership in the area for awhile unhappily, was referred here by friends. I’m a happy camper now! I feel they are honest! Will be using them from now on!! Also will refer them to family and friends!
Jason and Milton were great to deal with. As a woman we often feel we get taken advantage of in something like our auto. But as Milton made sure I got the right person to help me Jason was exactly the one to get my problems taken care of. Thank you both.
I have been using these guys for a few years and am always pleased. They are honest and do great work.
Helpful staff, nice waiting area and I had a great experience. This was my first time going here but it wont be my last.
Always professional, great customer service, dependable service, fair priced.....I trust them with complete upkeep of my auto!
Very professional. Vehicle was completed on time and all requested issues were repaired.
My baby sister took her new 2020 Chevy complaining it was floating after you get up over 60 ! 269.00 later she got a front in alignment. The guy said he drove it and texted ted breaks then wanted the key because he didn’t drive it ! She was charged $100.00 for a test drive ! And rotate the front only tires $269.00 ! You are shutting me right! Guy said it could be the computer in the car making it float ? Really ! Never going back ! Ladies be ware!!
Excellent customer care and work performed. I have other work needed and will be going back to have it completed.
Installed a bed liner got it in fast. Nice girl in lobby even got my dog some water much appreciated. Great experience!
This place was awesome! Super clean bathrooms, free snacks and drinks, and Chris did amazing work and cut me a deal!
We have used Styles several times over the past few months and each time they are honest and fair with their pricing and the work that needs to be done. Ive never been oversold and Ive never had anything I went in for come back to be unfinished. I switched to Styles from Christian Brothers in Acworth because the service there is ALWAYS incomplete - but we have been over the moon about the care we receive at Styles. We love them!
They were very friendly snd knowledgeable. They worked with us on payment.highly recommend them
Excellent service & great place to do business. Very courteous and professional. I would recommend them to anyone...
They did a great job an it was fast thanks a lot.
Top notch service.. Up front and honest.
I highly recommend Styles for any auto care needs. They are trustworthy, reasonable and their customer service is top of the line!
They are always so fast. Its always clean. Price is reasonable. Staff friendly. I will always return.
Went in for an oil change. The place was nice and clean only issue is that he didn’t ask me if I wanted synthetic oil. I have a 2012 Chevy Cruze with over 120k miles on it, the car ain’t worth putting $50 of synthetic oil into it.
Went in for an oil changeIt was changed and ready for me quick
I was so pleased by the professionalism and dedication to craftsmanship that Styles Auto Care provided us. I highly recommend their service..James Louis Bacon
Friendly and professional staff did a great job repairing our automobile ... will definitely use them again ...
I have had a few dealings with Styles over the past few years, they are always friendly, professional and have shown great quality along with pride in the work they do. I had a remote start installed on this visit and it was completed quickly and at comparable cost to other shops but again I chose them for the quality and pride they put into their services from detailing, aftermarket add ons to collision work.
Professional service comparable pricing and timely completion of services also informative recommendations for upcoming services. Thanks Jason
The staff is always so friendly and helpful. They also have great prices, I’ll definitely be back!
They did everything asked in a timely manner. The process was great and pleasamt. Good people.
Completed all services requested and called to inform of items and cost before completing work. Everyone very helpful and friendly.
Friendly and fast service! Waiting room is clean and comfortable.
Check brakes and charged $50. A bit pricey to check the brakes.
Great service felt very comfortable with auto care satisfied with price very honest people thanks Jason
Great people to work with friendly an courteous .Would recommend them to everybody
They was awesome and my car runs great
Work was fine, only friendly person there was John. If anyone else said hello or cracked a smile I would of give a five. Must be an awful place to work.
Styles has serviced and solved problems on many of our vehicles. Thay are great!
They were friendly really efficient and helpful would definitely recommend 👌 A+
I have had to carry my car here twice after I was hit by another car and motorcycle. Excellent customer service and awesome collision center. My car look like it was new when they finished.
My truck has been there for a month today!!! No word from anyone. Hopefully the quality is better than the service!!Update*****. After getting upset and ranting, the owner and GM did everything in their power to correct the situation, and make me a happy customer. Truck looks awesome, and I’m very happy!It’s also understood most of my issues where not in their control due to COVID. Great body work!!
Awesome experience. Really helpful.
Styles Auto is our go to for car services. Always timely and professional and reasonably priced
Had my alternator die on the way to work and my battery died while on the lot at Styles. Kevin was a huge help in expediting a replacement for my vehicle and getting it back to me within a few hours. Got a really good price too for it being such a short notice emergency.
We have used Styles for a few auto insurance claims. They do top notch work! Great customer service and very professional. Highly recommend!
A little on the pricey side but great service. They knew immediately what the problem was with our Tundra and were able to fix it in a timely manner.
Great service......everytime!
Styles takes care of our business fleet and they always do a great job! The team is informative and clear with the problems or needs of the vehicles. I am confident to drop off our fleet as needed and they take care of us in a timely manner! Thank you Styles for good honest work.
*** 10 STARS *** for Styles & Brandon!!!Brandon answered my questions and Ive been checking out places for brakes and tires for two weeks. They are by far the best prices of all the places I checked.Brandon went above and beyond in taking care of my car. Because of their fantastic prices I was able to also get a new battery & get my oil changed. And some cleaning treatments my car needed.Customer for life!!
Always professional, always quality work.
Always the best experience. Customer service is definitely#1 at Styles. They also are professionals who know how to repair and service cars and trucks.
Always fast and they make is so easy.
From receptionist down through the people who assisted my needs - they were outstanding.
The most awesome in Bartow hands down. After stopping at a few car audio places to change my dvd player to one with a touchscreen, I was dismissively given excuses as to why I shouldnt or what I should get (Custom Auto). Yet, when I made it to Styles I knew off hand that I came to the right place. Wes is awesome and didnt contest what I was wanting, rather, he pieced together everything needed to accomplish what I wanted; an on-screen dvd player that mirrors to the back monitor too. He identified the appropriate materials to make it happen and flawlessly made it happen.Look, honestly, skip everybody and go see Wes at Styles on 113. The place and people are friendly and welcoming, and very knowledgeable and skilled. I wish more businesses put the integrity found here into their businesses. I will definitely be a lifetime customer now.
Very pleasant experience and they are very good at what they do
Wes and the entire staff are friendly and very professional. Wes fixed the door lock on my wifes car. You now have a future customer for my other 2 cars.
These people have touched every single one of our cars no matter how minor or major the problem. They are always very courteous and smiling, which would make anyone want to deal with folks like this!
Had a couple of interactions with them. Very poor regarding service updates and returning calls.
These guys are awesome!! They installed a dash cam in my car, and I couldn’t be more happy!! They hid the wires well, and they were very clean. Super impressed!!! I will be going back to them in the future for any other car related needs.The wait wasn’t bad as they also have nice refreshments and old school arcade game table. The bathrooms were also very nice!! Again, super impressed!And the atmosphere is very professional and friendly.
Have dealt with Wes at Styles on 3 different occasions. Great customer service everytime. Highly recommend!!!
Excellent service from Wes Harris!
Quality Customer Service. My vehicle had been in a minor accident with some decent damage and I had concerns about whether the frame was damaged and if in his professional opinion he thought it was safe to drive until repairs could be accessed fully. Technician test drive the vehicle, checked for possible frame damage, checked for leaks and possible crumple points that might have been impacted in the frame. All this amidst poor weather. Wait times may be longer here for body and mechanical fixed to be dealt with but the service in on point.Thank you Styles Team.
Had to get wheel bearings replaced on my sons car. They made sure everything was done right at a fair price. I am glad they do more than just body work highly recommend Styles.
Great customer service and knowledgeable.
Second time going in, in a month great work though definitely know what theyre doing.
Very friendly and fast service.
Great service, as always! Thanks Wes!
Friendly people. Great customer service. Michael and Corey Eubanks are wonderful to work with. The shop does outstanding work. I will not go to any other body shops around.
I highly recommend Style’s for both collision/body work and servicing your vehicles. A very friendly staff, Wayne is incredible/knowledgeable when it comes to servicing your vehicles. Just recently had to have the rear end of my F150 repaired due to an accident and my truck looked brand new when they finished with it. Outstanding work Styles!
Will always trust these folks! Great service!!!
Reasonable price and fast work. I just wish Id gotten to speak with a mechanic and ask a few questions.
Wonderful staff. I have used them from several different things: from engine repair to body work! We love Styles!
Wes is great to work with!