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The Bike Smith
900 N Carson St, Carson City, NV 89701, United States
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The Bike Smith
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Ni
Review №1

Upon arriving in town late at night after a 5-hour and 250 mile drive, my bike fell over in the hotel room on the derailleur. I tested it the next morning and confirmed I had a bent derailleur. While testing the shifting, the chain went over the cassette and broke a spoke. I had a major crisis - broken spoke and bent hanger - and a major ride, a self-supported Death Ride, the next day (5 am) that I had prepared months to do with another rider. I was there at 9.30. The bike was fixed at 11.30. The folks at the Bike Smith understood the gravity of the situation and responded perfectly, pleasantly, and professionally. They were magnificent and saved the trip - I completed my first Death Ride! I can’t thank them enough for understanding the situation and responding. 10 STARS!

Br
Review №2

Super Quick - Professional - Texted for Convenience when everything was complete!!! Awesome job guys!

St
Review №3

The Bike Smith staff are experienced, friendly and appreciate our business during the last year. Theyve been providing excellent service especially given the lack of new bicycles due to the challenges in international trade. They take care of my three bicycles. Im happy to support their work in the community.

Ry
Review №4

Great shop with fast service! They did some nice upgrades to my bike. Looking forward to a few more upgrades in the future. Thanks guys!

Hu
Review №5

Great people. But I did take my bike in a few days ago telling them that my bike tire always goes flat and that I saw some goat heads in it. I had asked them if they wouldnt mind changing it and they just told me to leave it and didnt bother helping after that. This is why I gave a 3 star review.

Co
Review №6

Friendly people helped me out alot a pleasant experience

Ro
Review №7

Great place ..

Co
Review №8

They took good care of me on a recal/warranty, on an older bike I didnt buy there. Great service. Also I rented some ebikes for the weekend and had a ball

N8
Review №9

The guys there at the shop Kyle Adam and Justin are awesome very accommodating with all the bicycle needs

Jo
Review №10

Love this place very acomadating too me needs. Wont go any where else.

Bu
Review №11

Super cool bunch of guys!

Sc
Review №12

Great place to get your bike fixed!

AA
Review №13

The customer service is very prompt and attention was given to me right away. Straight talk; Ive been to different establishments and worked for one of the biggest here in the City of Carson. These men are Professionals, by which Public Works could learn a a lot from. AARON M. SR.

La
Review №14

Answered the phone quickly, had my part and explained everything clearly! Awesome spot

cl
Review №15

Knowledgeable, skilled and friendly staff who do maintainance, repairs and sales of mountain and road bikes of all brands.

St
Review №16

These guys ROCK! Their pricing is extremely fair and their customer service is the best in Carson City! I highly recommend them for bicycle sales and service!

Ed
Review №17

Amazing service sadly they didnt have what i needed because of the covid situation but directed me to someone who might

To
Review №18

Top notch knowledge and service. I had been in a couple of times for service on my old bike prior to purchasing my new bike there.They were quick and very fair on price.The decision to buy my new bike from them was easy. I look forward to many years of future business with them.Update 9/30/20 Just picked up my second new bike. These guys know customer service. Many thanks

Sa
Review №19

I had a flat and HAD to get it fixed because I was leaving town. Though they were busy, and near closing time, they took repaired the tire and only charged me 9 bucks. Where I come from, it would have cost 40. These guys are very personable and very professional. I just wish there were more independent bike shops like them.

Sh
Review №20

These guys are friendly, efficient and reasonably priced. I cannot express how much I appreciated their service!

Tr
Review №21

All of my race bikes went in and got tuneup did a really good job

Ru
Review №22

Justin is the man! Riding the VC loop and had a sidewall blow out. Limped into the store and he did everything he could to get me back on the road to Sparks. They where very busy but fit me in. Outstanding service and great guys.

We
Review №23

Always helpfull with questions. Great people!

Mi
Review №24

Awesome experience here and great rates for rentals and demos! Great customer service too so nice work! Ill definitely buy my next bike here 🚵

Do
Review №25

Great shop. Jimmy is always very helpful. Very fair prices. Convenient location. Thanks for being there for us!

Ca
Review №26

Caution! Sometimes these guys know what they are talking about/doing. Sometimes they don’t!

He
Review №27

The staff in this store are excellent at customer care and service. Every time my family or I have visited the store, we receive prompt and courteous service. Thank you, Bike Smith! I will highly recommend this store to anyone.

Da
Review №28

I was two days into a cross country ride and had some front disc brake issues. Stopped in and the guys sorted it out ASAP. They had me rolling within about 20 min. Well done fellas, keep up the good work!

Ca
Review №29

Wonderful, fast, friendly and professional service. I passed through there on a bicycle tour and they located and fixed a mysterious squeeking noise in no time. Also they had some good advice for the road ahead. 10/10 would come again.

Er
Review №30

I feel taken advantage of. They kept increasing the cost of repairing my bike. I finally got together the money to pick it up and it sat for a couple of months before I could ride it.Although I paid for slime in my tires, they are both flat. I have not even had a chance to take it out for a spin. Needless to say, I will never go back to this business.

St
Review №31

Amazing customer service! Very informative and pleasant staff. Highly recommend!

Ca
Review №32

Always helpful. Good prices for work. Great location in Carson City. They are always helpful even despite all of my self-inflicted bike issues.

Ti
Review №33

3 days into my cross America trip and had a dented rim. Justin sorted me out... No charge! Thanks guys

Da
Review №34

Super helpful, great service, so excellent. Tuned up and washed 15 year burner bike, runs great!

Ut
Review №35

Everyone is very helpful and honest and straight up with you. They have great customer service and are very knowledgeable.

Au
Review №36

Stopped in near closing time on a weekend day and they had the time to help me fix my pedals. Very knowledgable and helpful. Thanks Jimmy!

Ba
Review №37

This is the best bike shop in carson. I buy 99% of my bike parts and ETC. here at the bike smith.They take the time and explain everything to you and answer all of your questions. They will tell you all of the maint. things you need to do ETC. Bike Smith gives great costumer service. I shop here all the time.Thanks

aa
Review №38

These guys were extremely knowledgeable, I am touring accross the country and they had everything I needed. Thank you!

Ja
Review №39

Great bike shop. Friendly staff and nice environment.

Ja
Review №40

The Bike Smith is the definitely the best bike shop in Carson City! The guys really helped me out. I commute to work on my old Schwinn and my rear hub went out. Thankfully they had a wheel that fit and it was cheaper than other stores. Sean (Shawn?) put my tire back on for me, and put the freewheel all back together for me (it wasnt taken apart by a different shop) and even cleaned up the parts for me for no extra charge. Then I had trouble getting the rim to fit my drop-outs I took it back in and the boys did it for me. If youre looking for the best bike shop in town, the Bike Smith is the place to go.

st
Review №41

I wouldn’t know how this place is because every time I try to go there they are closed! They must not like business. They are closed all Sundays, they are closed all holidays and closed before the freakin sun even goes down! I’ll never be able to go because I work during the day like most people do and they are closed before I can even get home in the afternoon. Closed closed closed! I guess I’ll be shopping online lol.

Br
Review №42

Really nice and informative I got a great deal!

Je
Review №43

Its supposed to be fun, they get it, its a pro run shop. Experience in action.

za
Review №44

Great guys more than willing to go the extra mile for there customers !

Ar
Review №45

These guys are the best! Driving up on Thursday for the Tahoe Trail 100, we noticed that one of my carbon wheels had been damaged by the cars exhaust as it sat in the hitched bike rack. Calls to other Carson City bike shops proved futile, but Justin and the others at the Bike Smith were on the job from the first phone call! For me, a total stranger, they were able to have Specialzed over night a crash replacement full wheel. They took time out from their busy Friday to transfer my rotor and tire to the new wheel and had me going in time for a pre-ride. If not for the Bike Smith, I would have missed the race that I had traveled 8 hours to do. These guys rock!

Ad
Review №46

Good location and good customer service, have purchase 3 bikes and return every year for service.

Ro
Review №47

Excellent service hands down (comments from a drunk guy)

Mi
Review №48

Best in class service -- completely professional

Mi
Review №49

Friendly and helpful staff. Lots of selection.

Au
Review №50

Wow, do you cherry pick the reviews and flag the ones you dont like for removal? Thats sketchy. Whered my review go?

Be
Review №51

Staff was extremely helpful and knowledgeable.

Jo
Review №52

This is a hack shop I wouldnt bring my Huffy here

Be
Review №53

Helpful and nice.

St
Review №54

Great service!

Me
Review №55

A long time supporter of the bike community.

Be
Review №56

Good helpful staff

Me
Review №57

Nola good

Information
10 Photos
57 Comments
4.5 Rating
  • Address:900 N Carson St, Carson City, NV 89701, United States
  • Site:https://facebook.com/thebikesmithcc/
  • Phone:+1 775-883-3210
Categories
  • Bicycle repair shop
  • Bicycle Shop
Working hours
  • Monday:9:30AM–4PM
  • Tuesday:Closed
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:9:30AM–6PM
  • Sunday:9:30AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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