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Bicycle Authority
385 Hot Springs Rd #1, Carson City, NV 89706, United States
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Bicycle Authority

Comments
Vi
Review №1

We have appreciated getting all of our bicycles fixed by Dan.Honest, friendly, thorough service.We wouldnt dream of taking our bicycles anywhere else.

St
Review №2

Wow! What a shop!! Dans doing his own thing and I love it!!! Seems like a real chain breaker.He kindly pointed out where the tires were that we needed and the price was right. Also shared some legite local riding info. Thanks Dan!🤙Willie

Ji
Review №3

Authenticity. Dan and his shop have it. Just look around and you will see it displayed on the walls. Years of true passion for cycling. Just ask another shop in Carson City to build you a wheel around your hub...they are either unable, unwilling or annoyed that you ask!Highly recommended, especially if you ride anything steel built before 2000.

De
Review №4

This shop is the best and the owner has nothing but sincere integrity. Long story short, I was worried about an issue with a purchase I made, and the owner went above and beyond making my experience a truly great one. I have dealt with other shops in town, and I would much rather give this gentleman my money. I have no doubt about anything I purchase here. He wont even quote you a price on a used bike unless he knows it is totally ready to ride. And as far as service goes, I wont even think about going anywhere else. He obviously knows what he is doing, and has proven to me that he is honest. I would much rather have that than some sleazy salesman that kisses my butt and just wants to make a sale.

Er
Review №5

I just started really getting into bikes, I dont know whats what, I know what size, brand, anything. Im completely new. So I try talking to bicycle authority and were nothing but RUDE! Treated me like I was an idiot. He was frustrated and didnt even want to deal with me cause I didnt know the lingo. When I ask a question he would sigh and pause and you can tell in his voice he wasnt in a good mood. Ive been nothing but nice, when people get irritated at their jobs maybe they should look for something else I was willing to spend a decent amount of money here but I will never purchase anything from this locationBoycott this placeIm sure its a good store Im sure they do good work but they need to learn customer service skills

Ca
Review №6

Took my bike in for repair after accident. Loved the customer service I received from Dan when I dropped my bike off for repair and again when I called for an update. Got these guys programmed in my phone for later use.

To
Review №7

This shop has a good supply of BMX parts. They were able to special order parts for me a few times when it wasnt in stock, and I was able to get the stuff within a day or 2.

Je
Review №8

Great shop. Dan is very knowledgeable and helpful when it comes to bikes.

Ra
Review №9

Awesome customer service. Knowledgeable. Thanks Dan!

Jo
Review №10

I got my bike from their and hes outstanding love his work

St
Review №11

These guys are the best. I was riding across the US and desperately needed a new tire. Met me at the store and sold me a tire on Sunday, and they had my favorite tire, Vredstein Fortezza Tricomp. Thank you so much.

L.
Review №12

Was planning to visit shop tomorrow since they are just up the road from me. However, after reading response to Eric Smith 4 months ago, think Ill find bike shop where customer service is practiced.

An
Review №13

Best bike shop in town

Ri
Review №14

Best shop in Nevada

Ro
Review №15

Love these guys!

Information
36 Photos
15 Comments
4.6 Rating
  • Address:385 Hot Springs Rd #1, Carson City, NV 89706, United States
  • Phone:+1 775-230-3117
Categories
  • Bicycle repair shop
  • Bicycle Shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:11AM–5PM
  • Thursday:11AM–5PM
  • Friday:11AM–5PM
  • Saturday:11AM–5PM
  • Sunday:11AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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