The only issue I have with them is that payment is needed in full, no exceptions. My bank card is relatively new and I can only spend a certain amount per day, needless to say, I couldnt pay the full amount all at once and had to catch a ride home without my car after an hour of failed attempts. If they would accept some collateral in exchange for allowing the car to leave without full payment I think theyd really see more happy customers.Still though, nice team and they do a good job.
My car was repaired here after an accident and it honestly looks better post repair then it did pre accident. Outstanding work, above and beyond customer service and the fastest repair times Ive ever seen.
The guys always good great work!
The ladies in the front office were friendly and professional. The work was done very timely and the service was exceptional!! Im from Colorado and they did a great job fast for me. Highly recommend
Excellent service and work! Highly recommend.
My car got graffitied on. Took it to Kustom Kreations and they took car of us in a matter of minutes! Super awesome, great staff!Have also had work done here in past due to getting rear ended. The body work was like new. Highly recommend
Great auto body repair shop, excellent work ethics !
This place is amazing! I was visiting Reno from out of town and my rear window got smashed in. I was supposed to drive 7 hours home the next morning with my 4 young kids, but there was broken glass everywhere and I was worried about traveling that far like that. My mom (who is a local) raved about Kustom Kreations and has told me many times about how good they are and how they take care of their customers.We went in and they took us right in, vacuumed up ALL of the glass, removed the rear windshield wiper and other pieces that attach to the trunk so that everything could shut properly, and taped up the back so we could drive home. They were so quick and thorough. And then they wouldnt even let me pay! They did it for FREE!I wish I lived closer because this is a place I definitely trust and where customers are treated with the utmost respect and courtesy. Thank you so much Kustom Kreations!
I was told my car was to be ready in two days. I called on day 3 to see what the status was on my car and was told it was going to take 5 days because they were stacked up. Not to mention I had to wait 2 months to get it fixed. I suggested they pay for my rental. I got hung up on. Nice service. I will NEVER EVER go to Kustom Kreations. They have zero tact.
Experts that are passionate about their work and will do a wonderful job.
I have been here a few time to have cars fixed. They are very good here.
Very pleased with the quick and professional work on my Chevy Traverse. Call Bea for all of your auto body needs, she will take good care of you!
Pleasant experience with Matt & Bea. They truly are for customer experience and always have a smile. Got my car done fast.
Thanks to Beas exceptional customer service I was able to get my Lexus IS250 repairs done quickly & professionally. Bea dealt with all the insurance issues & my car looks great!! Thank you Kustom Kreations & especially Bea for making this experience hassle free. I will definately reccomend Kustom Kreations to anyone needing auto repairs.
I had body work done on rear end and side they did a good job but two thing had to be done over because parts didnt fit my car . I felt they should have been able to see this and fixed it before I picked it up. I dont know if insurance companies make them use these after market parts and does the customer have to say its not good before they can do it over. Not sure what policy isBut staff was awesome Tiffany was a really great customer service person. When second time things were done with original parts it was perfect .good job crew
Took my truck to them twice and both times they have done an amazing job. When they give you an estimated time of when the work will be completed, they are right on or complete it early. I recommend Kustom Kreations to anyone that needs work to be done right the first time.
This place is very Knowledgeable and gets your car fixed in a reasonable time!!
They are great! Fast with the repairs, couldnt ever tell i had damage on my car! Very nice people that work there! They even cleaned the inside of my car!Thank you Kustom Kreations!
Went to these guys instead of any more local places. Was absolutely worth the ~35 minute drive. They handled everything with the insurance companies and my car looked brand new when I picked it up.
Fast and Easy. Great customer service.
Kustom Kreations did a great job repairing the rear bumper of my Corolla! Looks like brand new!
Took my Mazda 3 in for repairs on an insurance claim.Was returned a car that had work done, but several screws were left uninstalled and there was paint damage to adjacent panels that was not there when I dropped car off for repairs.Once that situation was fixed and I was given my car back a second time, I ended up taking a few days off for a road trip, and discovered that there were more missing screws and skipped mounting points on my front bumper causing a rather annoying noise at freeway speeds. The rattle eventually caused electrical issues in the headlight housing.This will be the second return trip to have them fix their repair work.Tried to work with insurance company to have repair work on the repairs performed at another shop. Unable to go elsewhere due to their warranty terms and insurance having already paid this facility.
We brought our car here for an insurance repair. They took care of everything and did an excellent job. Thank you,
My brother runs it its the best body shop in town
Great work on my collision! Highly recommended
Qoute went smoothly
Nice people, quality work.
Good service
Great paint jobs
Good shop
The best of the best