Great crew, very professional yet personal all in one!! Would not hesitate to refer anyone to this company!! Thank you so much for being so communicative and timely with my needed repair. You guys made a bad situation, hit and run, so much easier to deal with and move on from.Thanks a ton!! You guys are the best!!

This was definitely a 5 star experience from my initial call, working with Progressive, dropping off my vehicle, regular updates and pickup. And, you did this faster than ANYONE in the Carson City area! The repairs are flawless and my truck is spotless. Caliper Collision far exceeded my expectations. 👏🏻👏🏻👏🏻

The service was incredible, so thorough and helpful throughout the whole process! My car came back in mint condition, could not tell there was any damage. We interacted with Shauna and Frank, and they couldn’t have been more friendly and knowledgeable. Not to mention how fast and efficient they were, thanks Carson City Caliber!

Do not recommend! Original estimate was 5 days..took over 2.5 weeks. Felt very rushed on the phone and even in the shop..I had to call to get updates..Repair guy told me the damages looked jankey..what does that even mean?? Only good thing is GM did me a favor which I appreciate!

The staff here is amazing! They kept me updated, all along the repair process. They even arranged a rental car by calling them for me while I was standing there at the desk. They are friendly and kind and just really put my mind at ease when repairing my car is not a stress free situation for me. It really was worry free with them. Ill go back to Caliber if I need this type of repair service again. I couldnt recommend them more!! :-)

Referred to by insurance company... extremely satisfied with getting my car back on the road without compromising the repairs

The quality of work done was excellent, they even fixed some old fixes that was done poorly by a previous body shop. I understand we brought the vehicle during one of their busy times, however, if you say its going to be done in 2 weeks, then it should be done in 2 weeks. I would have been satisfied if they said 4 weeks. But thats not what was said. So, overall, I would definitely bring my car back due to the quality of work and friendly and informative staff, but I was disappointed with the time it took to finish.

Caliber was easy to work with, kept us posted on our repairs and had it done early for us when we explained a trip we had planned. Truck looks good and would definitely recommend.

The car was in a front end collision. Caliber Collision estimated 2 weeks for repairs, however, they took 5 weeks and 1 day to complete the work. We felt that it was an excessive amount of time. There were two or three phone calls to us to let us know that they discovered another part that needed to be replaced which extended the time.

Great communication and excellent service. Hard working team. Thank you.

Nobody thinks that getting a vehicle repaired is anything but an unwanted expense. That said, Calliber Collision in Carson City made the experience as pleasant as could possibly be. They dealt with my insurance, gave constant updates, behaved professionally and delivered excellent work. I am glad that they were there to do the work that I needed. I feel like I could count on their service.

The people at Caliber are SO nice, always professional and more than willing to help in anyway they can to get your vehicle back to new again. Both Brett snd Shauna were AWESOME!!! I will most definitely take my vehicle mishaps only to Caliber Collision.

They did excellent work and very professionalI would recommend Caliber Collision to anyone wanting body and painting work.

Our bumper needed to be replaced after an accident and it is as good as new.

Friendly staff. Answered questions quickly. If you forget to bring anything to clean your vehicle out they have staff to help you. Candy, popcorn, water and coffee.

Calibers peeps are amazing...I really did very little..no worries...they took my vehicle after my accident and examined the damage did all the communication regarding the car with my insurance at the same time kept in constant touch with me. Unfortunately my car was totalled, however I came to empty it and they helped me the whole way...they are the most professional, timely, and compassionate group I have ever worked with. Their work is absolutely amazing..they have had to replace, fix and paint this particular car for me before. I literally never worry once my vehicle is in their hands...I now have a new vehicle..praying they never have to see it..however I and my family will go no where else. We are beyond satisfied we give them a 10 and two thumbs up...Thank you all

Great all the way around!!! Customer service and the work they did.

The repair was to take two weeks. It took two months. Other than that the car looks great.

Got some body work done with on our car and the work was done well however their technicians are thieves. My wife left. Some money in the center consol when we brought it in. All change and the cash was missing.So if you bring your car here strip all your valuables. So their sticky finger techs dont get it.

I had major Sand storm damage to my large vehicle and the finished product reflected great attention to detail.Nathin kept me informed of the status constantly and was very pleasant to work with. His knowledge of the process really reflected in his crisp answers to all my questions.

I went there to try and get my fender bender cleared up. The Front desk wouldnt even go look at my car and give me an estimate. They insisted that for them to even look at the car (Which the insurance told me to get done first) I had to get all the paperwork sent over from the insurance.So I left and went to another place and they looked at the car and printed out an estimate without anything.Do not recommend.

Was told by the guy working on our vehicle, parts came in on Tuesday, would be painted Wednesday and done by Friday. Got a call on Friday 4 pm and a different guy says parts have not been painted and would not be painted until at least Tuesday of the following week and vehicle would be ready the following Wednesday. 2 1/2 week turn around.

Minor parking lot scrape on back bumper was corrected quickly and above satisfactorily because the paint color was rare and I was concerned that the bumper would stand out in the future. However, Nathin reassured me and my husband that the color would match even though the vehicle was 16 years old. Guess what? It did and the bumper appears like it was original.Great job guys and you get my stamp of approval for all who ask about you guys! CJ

My Work Truck was side swiped by someone in an RV, accidents happen so I wasnt mad at the owner, their insurance however... All-State... I was not in good hands. First they tried to deny liability, I was in my house when I was hit, my truck was park in the dirt off the road. Then they tried to make me pay for the rental car up front and wanted to put me in a Nissan Sentara. From a work truck to a Nissan sentra? I had to practically force them to approve me for a truck. When I get to Enteprise Auto Rent and Sales they put me in a minivan!! I had to drive around in a minivan for about 5 days before caliber collision went out of their way in me a rental truck like I needed from the beginning. When I returned the minivan to enterprise auto rent and sales I returned it with a FULL tank even though I had received it with a 1/2 a tank. Enterprise gave me a little Nissan frontier with no gas in it, They claim it had a quarter of a tank, However I drove 31 miles from Carson City to Reno and I was stuck on the side of the road because I ran out of gas. My fault I guess I should have looked at the gauge but I just assumed that a company like enterprise would not rent somebody a car without a full tank. Caliber Collision went above and beyond to make share that I was taking care of and then picked up the tabs on the rental vehicles for the entirety of the time that I had both the minivan and the Nissan frontier. They didnt have to do that that was on all state. Whenever Ive dealt with caliber collision during this whole experience theyve always been kind friendly professional and knowledgeable they were compassionate and understanding about my needs and necessities and literally went above and beyond I cant thank them enough!!-Brad Emmans

I had a an accident, lucky me, 2 within a month, but they always were extremely helpful, very professional and nice, and very up front with everything. I always knew exactly what was going on

Prompt & friendly service for giving me an estimate. Ive scheduled the auto body work to be done!

Staff is really nice and accommodating. They know their business and are professional.

Amazing people really helped us

Nathan and his crew did a great job on the body work for my car! I definitely would recommend them!

Honestly I have no idea why people would put such bad reviews, this place is the best auto body shop I have been to hands down. I bought my Audi Christmas Eve 2017 and have been rear ended twice, keyed and smashed the passengers since purchase, so I have spent ALOT of time at auto body shops since then and they are the best by far. Cody and his team and Shawna upfront are amazing. The ladies at the front are responsive, caring and knowledgeable. They were on top of getting my rental set up and had me picked up and my car returned with enterprise. No other shop has even remotely come close to that VIP service. For this service they took care of both sides, my drivers side was keyed and the passengers was smashed in. I left my car for 2 weeks and six days and they made it seamless. I got daily text updates on my cars status. I picked up the car today and she’s beautiful inside and out. They cleaned the carpets and washed the car for me and she’s back to how I bought her.Honestly not having a car is a struggle but with them it was literally a walk in the park. My car was taken care of and we were too; you can’t get better than that. I sure hope I don’t need them but if I do, I will only trust my cars with them. The drive down from Tahoe is so worth it.Thank you all so much for getting my car back to her beautiful self and us taken care of so well!!!!

Mark and his team at Caliber Collision are outstanding! I brought my Dodge Ram Pickup in to have some black film removed off the B pillars and Mark had me in and out in 30 minutes! Outstanding service. I would recommend Mark and his team for all of your auto body needs!

Sorry to Caliber Collision as I thought I was rating Pep Boys across town in my initial review. They are actually a very good body shop and they fixed my car beyond expectation last year. I also went there for another car that had a door shutting problem, and they fixed it for free. These guys are great to work with. Highly recommended to get the job done right at a fair price.

Wifes car was repaired at Caliber Collision, very happy with the repair results, they kept us informed from start to finish, great job

Gilson auto body was by far the best auto shop that I have ever been to. They painted my whole truck, excluding my tailgate; Which was a difficult paint to match. They replaced all the window glass in my truck. They replaced my headlights, tail lights, grille, radiator, side mirrors, and all external trim. I returned there a second time to get a rock guard installed on the bottom portion of my right doors and they repainted the right side of the truck so it would match perfectly. The entire time I dealt with the staff at Gilson Auto Body I received great customer service. When I picked up my truck the second time I was on crutches and Ryan was there to help assist me by getting the door. Im very satisfied with this Carson facilities over the top customer service and the great work done on my truck. Thank you guys for all the work. I will recommend this company to everyone I know.

I was very satisfied with the quality of the repair. My car looked new and did not show any signs that it had been previously worked on. The only complaint about the repair was that the wipers on my 2012 Civic were not only placed on the wrong sides but also in the wrong order (one is shorter than the other and come up from the center). The plastic guard that goes under the front bumper was also not put back on. Its not noticeable unless you look under but since I do my own oil changes I noticed it. Not a big deal but would be nice if I got my vehicle back complete and not with missing parts. I hope Im never in the position to have to get repairs on a vehicle again but if I need great bodywork I might take my car here.

My drivers side door was scratched from someone with three scratches that could not be repaired by a normal wax and buff job that I had performed so I brought it to caliber Collision to see if they could color sand and buff the scratches out. They made my black Pt cruiser good as new. Not only was I relieved that the damage was repaired while I waited but they did not even charge me for the repair. That is what I call awesome customer service... I will definitely bring my car there for any future repairs... Brian

So-so business. I went there to get an estiment for an ins. Claim & they called the ins.co to get the claim for themselves rather that my oking them. I told them I had 2 more businesss to ck out & Id let them know. I would prefer to not recommend them for this reason.

Wasnt incredibly pleased with my experience here. Staff is terrible.

Excellent customer service. Would recommend their shop for timely repairs and solid warranty.

Hmmmm. Maybe I was just walking by this place?

Had work done having to take back not happy about it

Good repair shop. Went there because it was insurance preferred.

Awesome

I had major work done on my 2006 Hyaundai. They saved me hundreds of dollars!

Insurance repair...bad job... warranty repair...worse. What next?

Not going back.

Friendly staff