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Kwik Kar of Carrollton
1949 Frankford Rd E, Carrollton, TX 75007, United States
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Kwik Kar of Carrollton
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Mi
Review №1

The workers are EXTREMELY professional and educated in there craft which makes trusting their work easy. But the cherry on top was the Manager Seth Brock. He was AMAZING!!!! Super funny and knowledgeable. He definitely puts the C.U.S.T.O.M.E.R S.E.R.V.I.C.E in customer service. Not only does he make time fly while you wait on your car repair(s), but you’ll walk away knowledgeable about your vehicle and with a best friend/new family member. Thank you for all that you are and what you do.

Da
Review №2

Steve was great. No longer there since new management. Shop makes you buy their supplies to service your car. Shop requires a mask for entry post state requirement reversal. These are just the new facts. No opinions about these changes given.

Te
Review №3

I have never been so ELEATED with Professionalism, spending my hard earned money. Mr Brock the newest Manager has provided such a clean, open environment. He even has his products right there so you can see them. He treats his employees with sign ans respect. He educated me on things that most shops would never share with common people.

St
Review №4

We take both our vehicles here and have been happy with the service. Seth, the manager, is very friendly and helpful. Good service here!

Ur
Review №5

I received excellent customer service. I was able to get right in and my service was complete in no time.The staff was friendly and courteous. Brock is awesome. Hes very helpful and caring.. I will definitely be back.

Ya
Review №6

Ecstatic to have come to a place, who are abundant and pros! Great job guys! Thank you for the repairs.

Ra
Review №7

I was referred to Kwik Kar and there was no hesitation when I asked for help with my car. Brock took on the frustration that previous mechanics would not attempt and with his team, I got to drive my car home. Many dear thanks to him and his work friends at Kwik Kar. Rachelle Royer

Ad
Review №8

Got in and out very quickly. Brock really went out of his way to help me and even found me a coupon for 20 bucks off. Highly recommend!!

Je
Review №9

Seth and his team were very polite and helpful on my visit! I’ll definitely be back!

La
Review №10

The people here are incredibly knowledgeable and extremely helpful. I highly recommend them for small items, like routine oil changes, as well as larger items - no matter what you need this is a great place to get it done.

Au
Review №11

They were SUPER sweet and helpful. Really honest and upfront about things. Seth was really nice and educational about what exactly was needed for my truck. Didn’t feel like “sales” people, just seemed to wanna help :) loved the funko pops on display too!!!

Br
Review №12

This used to be my go to spot but they changed ownership and the prices went up so sadly will not be using them anymore. $122 for a synthetic oil change is way to much. Like the people there, purely a price thing.

Ca
Review №13

Theyre very accurate know what theyre doing and really do. a good job very know exactly what you need very professional Ive been going there for yrs

Ju
Review №14

They did an amazing job for me.I went in right before they were going to close on Saturday and they helped me out. Im so grateful that they were able to service me and had my car back sunday.

An
Review №15

Took my car here because my AC was blowing hot air. A problem I’m sure most of us have dealt with. The manager Steve ran a diagnostic and told me I needed a new AC compressor and a new AC hose. I call around other shops because the AC compressor he put on my diagnostic report was $462. And if I’m gonna pay that much to repair my car I’m gonna of course check other sources. Come to find out I did not need a new AC compressor AT ALL I just needed my hose repaired. I just feel like they were trying to get extra money out of me I don’t know if it’s because I came in by myself or what. But I went to Midway Auto Repair, they not only fixed my car with what was only needed nothing extra, they also gave me a free car wash. I was told by other shops this kwikkar was a scam After I read them the diagnostics report I was given. Then when I went to confront them about it they were both giving horrible explanations on why it was on the report. The associate at the front said they didn’t have the “tools“ to test the AC correctly?? Anyways go somewhere else.

Na
Review №16

This place has been taking great care of me for years. Different managers, different cars, no matter. Must be in the water...Respect for my meager funds- they tell me what needs immediate attention, what can wait, and give me some idea of cost.Theyve kept my 2007 jalopy, (200K mi, held together by duct tape and decals) running way longer than believeable. Wouldnt go anywhere else. Fastest oil change in town, too!

RL
Review №17

This is not my first time using Kwik Kar, but my first time at this location. Service was quick...in and out in no time. The workers there were cool and professional and made sure I was taken care of on my oil change and state inspection. Will definitely go back when I need to have my vehicle serviced.

Ja
Review №18

Very polite, professional, and quick service! And a very clean restroom!

Sy
Review №19

Good morning,On March 25th my car was towed to this location by AAA due to running hot at approximately 9 pm. The next morning I went to Kwik Kar to give Steve the key. At that time he stated he would look at the car and determine the issue. Steve contacted me and stated that the radiator had a hole in it and it will be.412.15 which included an oil change. Which is suspect because I was at the location 2 weeks ago and they installed a reservoir on my vehicle. I went to the location paid through easypayfinance when I got in my vehicle the vehicle will not reverse which was never an issue. I spoke with Steve and he advised that Oh my guys had to push the car back to put it in the shop area to look at it. 1st when he called stating that the radiator has a hole This was never mentioned, that would have been the first thing i would have done. Secondly, it was never mentioned when I was in their office only when I was leaving. Steve and the staff did not try to assist in this matter

Ma
Review №20

This is best oil change on Texas

Mi
Review №21

They went above and beyond fixing multiple issues with my car. We had gotten stranded after a trip to the grocery store with frozen and refrigerated items. I called Steve, who not only drove up to meet us at the grocery store, but also got the car drivable, followed us back to the shop, and procured us a safe ride home. He walked us through the issues and explained everything. Highly recommend, very trustworthy!

Ch
Review №22

I was told I needed an oil drain plug, which I waited a week before my part came in. Just to find out the part was two sizes too big. Not aware that they forced it on. Eighty dollars, my time, and my energy were wasted. I would never come back to this place again.

La
Review №23

Always very nice and work as quickly as they can!

Ja
Review №24

You want to find a mechanic you can trust to be timely, knowledgeable, and fair price. Steves business is all that. I feel confident knowing his crew will take the time to find and fix the problem.

Eb
Review №25

I went to this place this morning thinking there was going to be something major wrong with my vehicle and that I would have to spend out a lot of money and these guys put my mind to rest. They looked at it quickly and quoted me reasonable prices. They had me in and out in under 15 minutes. Great staff here!!!

Ma
Review №26

Steve the manager was very professional and worked with my insurance company to help get repairs from an accident done, and get insurance to reimburse me. He patiently coordinated with insurance to make sure I got reimbursed and the work was done at a fair price same-day. An honest place that does great work!

Ka
Review №27

They so not take digital copy of insurance for inspection. So i went somewher else.

Ar
Review №28

I went to get a car inspection and everything passed, no issues while there. It was very quick and I was in/out. Everybody was nice.However, I went straight home after the inspection and did not leave again until the next day. When trying to turn my car on, it did not turn on at all. The car was completely dead. I know for a fact I did not touch any lights or turn anything on after I got the car back, considering it was 11-12 during the day!!I do not know what exactly happened, given I am not a car specialist, but the battery is only a year old and have never had issues before. I find it as pretty concerning that right after getting it inspected for the first time here it all of a sudden is dead.

Ke
Review №29

Great customer service!! Got my brakes done at a very reasonable price. Dropped off my car before work and it was done before I got off. Would definitely recommend

Ng
Review №30

Just went there for state inspection this afternoon and friendly staff with Steve and quick with little waiting time. Would like to come back for other services. Satisfied and recommended!

Bl
Review №31

This location has been here for years and is a great place to swing by and get an oil change. The staff is taking Covid protocols seriously and are always great to deal with.

su
Review №32

Quick, friendly, helpful, and good prices.Steve was very friendly and helpful. The trunk on my Hyundai hasn’t opened in 2 years and they were able to open it in 5min. I’ve had other mechanics take a look at it and failed, but they knew what to do. Best experience with a car inspection I’ve ever had. Highly recommend them.

St
Review №33

Was a very short wait really and the location is convenient.

Ha
Review №34

Steve and his team are miracle workers. My vehicle had been in another shop for 4 months and my past mechanic could not figure out a way to fix the electrical issues my engine was having. After leaving my Explorer with Steve and his team for only a day my vehicle was fixed and has been running better than ever since. I cannot thank this establishment enough!

Za
Review №35

Fast and friendly for oil changes and inspections

Me
Review №36

Here for state inspection. They were very nice and quick. Mr. Steve was professional. Thank you!

Do
Review №37

Great work very polite 👍

An
Review №38

Not knowing much about my own car I tend to out my trust in people who are certified to know what theyre talking about. Whenever my car had an issue they fixed it and I didnt have that problem again. Theyre also really good about informing me how to take better care of my car for the future. Cars have issues and thats a part of life. These guys have always taken care of me since I moved here and I dont go anywhere else.

Hu
Review №39

The manager is totally unprofessional. They are losing customers because of his bad customer service. The assistant manager on the other hand is very professional. This was my first time and last. I will not return to the business. If you don’t want to be treated as a customer this is the place to go, but is you do, don’t go to this place. You will not be treated as such.

Ma
Review №40

Went to get my inspection here for the first time, since I was in the area. I’ve never had a problem with my car passing. It didn’t pass, and they charge you for it. They try to find anything not to pass your vehicle . Went to a different place the next day, passed with no problems!! Don’t go here if you want your vehicle to pass.

ca
Review №41

Great place, I’ve been here once before and decided to start coming back to take care of my car. They are so professional, and nice. They are always willing to help me out.

Re
Review №42

THIS SHOP IS NOT TRUSTWORTHY DO NOT GO HERE!!!We came to this repair shop to get an oil change initially. One of the workers (an older curly head man) stayed that on top of the oil change we need a new air filter. We said okay after our first experience coming here and dealing with Seth Brock was a positive experience. Fast forward to after our service is done and $110 dollars is spent. We leave the shop and a few moments later our check engine light comes on. Our check engine light was NOT on prior to our visit.So we came back to let them know and to reset what they needed to do to see why all of a sudden our check engine light came on. Seth Brock said that it had nothing to do with them and or the oil change they did on the car. He didn’t even bother to check it or it raise any concern, but he did manage to say it’ll be another $50 to get a diagnostic done! Like What?! We wouldn’t need a diagnostic if the job was done correctly in the first place because our check engine light was NOT on prior to our visit!!!Do not come here to get your car serviced they do not care & would rather see you drive off with babies in the car with a check engine light on that THEY caused.(Side note my car is only a couple years old and maintenanced well.)

Ch
Review №43

I have been coming here for about 2 years and they have consistently been helpful to me along with my family. Mr. Ramirez and his staff members Eddie and Seth, specifically, have been fantastic at communicating diagnostics and explaining what is going on with my vehicles each time I visit them. Here, they do not try and up-sell you on nonsense that is not needed, but instead they inform you of the type of maintenance that is approaching and to keep an eye on certain parts. This location is outstanding and Ive not had a negative experience since my first visit. Please give this shop a shot and you wont be disappointed.

Sa
Review №44

The Best oil change service I have ever received in a while. The staff was polite and helping, and the service was quick. Definitely coming back to this place to get more work done on my car.

Do
Review №45

Mr Steve is awesome!

Ra
Review №46

Awesome work. Very reliable and professional. Definitely recommend 👍

An
Review №47

I was very pleased with this service.

Ja
Review №48

Steve the manager exceeded my expectations very hands on with helping customers. The complete Auto service care and team was exceptional and reassuring. I also had my breaks done at this location on my Lexus hardly no wait Time! Very professional environment and fast service. Kudos to this location need more like it!

Im
Review №49

Great service, friendly staff, and competitive repair prices. I have been coming here for general maintenance and always had quality services, even when my job has me here closer to closing where other shops turned me away. Today my car needed an extensive 5 hour repair, and I chose to wait it out. Every customer that came through this door all morning, new or returning, has left happily smiling, and if thats not a clear testament to this places quality, I dont know what is. Highly recommend them.

Ri
Review №50

If you are looking for friendly service and a good price go to this location!!! Ask for Steve. Hell take care of you.

Na
Review №51

Ive been using this place for years. My last visit whoever worked on my car made the mistake of putting power steering fluid where the brake fluid is supposed to be. I had to replace the master cylinder because of that which cost me over $500. Of course they didnt want to assist or take responsibility for the careless mistake that was made. I spoke to the manager Steve. I couldve been in a horrible car accident because of this and hopefully it doesnt happen to anyone else. I will no longer be using their services.

Dy
Review №52

Suggested by a friend. Scared to take my car to anyone. Great communication and honesty. Took care of my taillight with no charge. Charged my battery and cleaned out my brake lines and 6000 mile oil change. Got me out cheap with no time wasted. Customer for life. And I don’t live anywhere close. Thank you guys!

sa
Review №53

I have had my oil changed multiple times at this location with different vehicles and have always had a good experience. They are knowledgeable and courteous. They make Recommendations but don’t try to over sell or talk you into other services. I usually get in and out in a timely manner and fast.

sa
Review №54

Came to get my car inspected before driving to Indiana - waited until last minute so I was having trouble finding someone who could fit me into their schedule. Pulled into Kwik Kar and they were immediately able to start the inspection (even with 3 people currently in lobby) and they were fast with it. I even had them do an oil change for me. Entire process was 15-20 minutes, which I spent in their lobby watching the weather channel. Prices are very reasonable - I think I paid around $40-$50 for the inspection AND the oil change!

La
Review №55

By far, the VERY BEST customer service I have ever had!!! One of my tires was leaking. I originally went to a National Tire and Battery location. I waited over 2 hours, they never even looked at my vehicle, and were absolutely horrible. I pulled into this Kwik Kar, was greeted immediately and they provided the best service. In the future, I won’t go anywhere else. Cannot recommend this location enough!

Br
Review №56

Eddie was great I had to change an ignition coil and spark plug. Didn’t try to up sell me anything, came back to fix a minor issue the next day. He said I’ll take care no extra charge I was in and out in 10-15 minutes

am
Review №57

Steve and Seth were nice, knowledgeable, and I felt they knew exactly what to do to fix my car. I highly recommend them!

sh
Review №58

They have a great customer service.The oil change and Inspection took only 15 minutesI highly recommend everyone to try this location.

As
Review №59

This Kwik Kar location is awesome! They are fast, truth worthy, and affordable. The work they did on my car was perfect, and it was done in a fast turn around time. The staff here helped me step by step and explained everything to me. Being a girl that doesn’t know much about cars, I would highly recommend this location to ANYONE that needs ANYTHING done on their car! Thanks Kwik Kar :)

Ca
Review №60

Fast and friendly service. I have taken my cars to the dealerships, lambs, sunwest, jiff lube etc. These guys can do it all and work with you on pricing, find alternative solutions for parts and give you options. Honest and direct. Not about making money. All about the relationship. Steve and his crew take care of people. As i am always on the go, its great to be able to do walk in appointments.

Ka
Review №61

Ive been a customer at this Kwik Kar for over 15 years. Todays management is better than any in the past. James always looks at the big picture, so were not only addressing what needs to be done today but whats coming up. Always leave appreciative of the transparency and integrity demonstrated in the servicing of my vehicles, and that the whole staff there cares about doing a great job for all their customers. Its nice to know that theres a shop just around the corner that I can trust and feel secure in bringing our cars to. You guys are awesome!

Tr
Review №62

The whole team is magnificent. Best service and customer service. The problems are reasonable and they are willing to help in anyway possible. I been going to these guys for a year now and I will continue to go there thank you guys. I appreciate it.

J.
Review №63

Excellent oil change and tire rotation experience! Low tire pressure light was on and they traced it back to my spare tire!!! Who knew??First time any service center has checked my indoor air filter and it was filthy!! Great service.

An
Review №64

I went in for an oil change since I was referred by a friend, and The staff was SO friendly especially James! The manager even came and greeted me, asking if I had any questions or any concerns—-and to let him know. Honestly, I felt comfortable knowing that James working on my car bcsuse he is such a nice and honest guy!! Everyone seemed knowledgeable about the products and your car need. I will be coming back to this location!!

Sa
Review №65

There was absolutely nothing wrong with my head lights and the inspector wouldnt pass my truck because the headlights are a smokey tint and the bed of the truck was full of tools. Never had any problem with getting an inspection until this place. Went somewhere else 10 minutes later and passed. 2 BIG thumbs down for them.

Ch
Review №66

Ive been bringing my car to this location and only this location. Because its hard to trust even certain professionals without feeling like youre being ripped off. Francisco and his crew always make sure to have me in and out with outstanding customer service. Plus, its nice to wait in a clean lobby with a clean restroom!

Ch
Review №67

Highly recommend this shop. We had an awesome experience! Quick service from a knowledgeable staff! Steve went above and beyond to be sure we were taken care of. Will return in the future for sure!

R
Review №68

Very kind and professional young man expressed the need for new brakes. Suggested they be replaced very soon. I did not feel pressured at all. So I gave this shop the job. They had new brakes, oil changed and a new air filter completed in less than and hour.

Ju
Review №69

Very professional place with a friendly staff. The manager Francisco was very helpful and promising to the time he gave me. While I waited in the lobby to get my vehicle inspected I noticed how clean their restroom was. Most auto businesses dont really care for cleanliness. Excellent service.

Te
Review №70

I have been going here for many years and wanted to say that the management team and the service are beyond expectation. All of the employees are very courteous and respectful as well as very helpful. Francisco is a great asset to your company as he is very knowledgeable and pleasant to do business with. Keep up the good work !!!!!Teresa Chavez

Ke
Review №71

They ficked up my oil change so bad, yes it was quick but 70% leaked out into my driveway. Took it back dude said it was spilled oil on the skid plate. But I told him.he was wrong due to the fact that the car was 3 q down, it only takes 4.2. Finally got them to pit the correct oil in. Wasted time a lot of wasted time for something so easy.

Gu
Review №72

Inspector Francisco Silva did an outstanding job on my vehicle! Very fair prices and will be returning and recommending.I MEANT TO PUT WRITE THIS REVIEW AT THE FARMERS BRANCH LOCATION

Op
Review №73

Good people doing good work.

Ke
Review №74

Best Staff Members in the business, detailed, fast and always willing to do a little extra. Thank you guys!!! And your prices are great!

La
Review №75

My husband and I were headed home in our work truck and the brakes started grinding. We just had them taken care of in Grapevine two weeks ago and didn’t understand why they were grinding so soon. We stopped at Kwik Kar 20 minutes before they were closing and the guy said he would take care of us. We went to Taco Bueno next door to eat dinner and when we were done, he had finished. Two of them stayed late just to help us out! This is our new auto care place! Wonderful customer service and our brakes are working great!!! Thanks guys!

St
Review №76

Highly recommend this place to anyone. Came in for an inspection and oil change. Francisco was very helpful on what i needed to get done on my vehicle. Overall, I had a great customer service experience.

Sh
Review №77

Francisco Silva knows his stuff. I came in here today and had a couple of issues going on. He explained everything clearly. He provided me with the best deal for the price. This is my new go to spot for my vehicles needs. Here the customer truly gets put first.

De
Review №78

Steve did a great job getting my car fixed under his estimated cost and in less time than estimated. If youre looking for someone who is honest and will get the job done right, then give him a call and you wont be disappointed!

Sy
Review №79

Great customer service, amazing management (James).They will have you in and out in no time, feeling confident about the work they did!Definitely would recommend to anyone looking needing car repair!

V
Review №80

Great work and very trustworthy! Will definitely be bringing my VW to them from now on. They are upfront and fair. Great service and Highly recommended!!

Sc
Review №81

I was recommended to this place by someone who worked for company. BIGGEST MISTAKE EVER!!! I only wanted an oil change and I had to make 3 trips back after they continuously put the wrong plug on it. Not only did I have to take time from work but they had to keep my car overnight. After getting my car back I asked the manager Steve for some type of compensation and he declined. This was my first and last time going to Kwik Kar!!!!!

Ma
Review №82

Very friendly staff. Especially the manager Mr. Silva. They were very quick to attend my car services. Definetly felt well taken care of. Highly recommend for anyone to bring their vehicles here!

Vi
Review №83

Came to get my oil changed, will definitely be back. Seth was great taking care of me and made sure everything was good to go! Thanks!!

Br
Review №84

I love coming here! The manager Francisco Silva knows his stuff for sure. Not like other places Ive gone to where i feel like Im being ripped off. I received nothing but great customer service for the 2 times Ive taken my vehicle there. I love the fact that the restroom is always clean! I Definetly recommend this place to my friends!

Ch
Review №85

Jesus was fantastic

La
Review №86

Very professional and quick service! Came in this evening to get a signal light changed (Auto Zone wasn’t able to help, apparently newer cars require more work). Within a few mins James had me in and out. I’m so happy so satisfied with the service I will definitely be back for any car maintenance and refer all my family and friends!!! Thanks again James, your professional customer service you have made me one happy customer!

Co
Review №87

Been here for 3 state inspections (two for my car, one for wifes). They have always been very courteous, quick and dont try to scam you to make an extra buck. I love going here because I know they wont waste my time.

ry
Review №88

Friendly staff and great service. I always take my cars there for all maintenance service and auto repairs. Very fair pricing and honest techs.Thanks Guys

Ja
Review №89

Manager Francisco Silva and his team did a great job not only on my vehicle but also on my wifes vehicle. Great customer service!

Ka
Review №90

Kwik kar took care of my state inspection. I waited just a short time. There was a 7.00 coupon at the website which made it only 18.00. I would recommend for inspections.

A
Review №91

I am 65 years old lady always trying to find a trust worthy car shop so I dont get ripped off, and I was recommended by my 70 year old best friend who said they treat the elderly with respect and honesty. and WOW!! The staff here are really great - honest, upfront and courteous. The best experience Ive had with a repair shop in a very long time for an little old lady like myself.. The manager in particular was respectful and telling me theres alittle wait and giving me water to drink.. I would absolutely recommend them to anyone. I AM IMPRESSED.~Dena Smith

Ry
Review №92

Came in with a braking system issue. The staff quickly diagnosed and came up with the parts to repair. They were very accommodating and even asked me to come out to the shop to see the issue. Highly Recommend

Ra
Review №93

Last time the service was good, but I went today and they werent friendly at all, I dont recommend going there

St
Review №94

James the manager is a likeable person. He does a good job running the place. He is honest, patient and respectful.

An
Review №95

Came here for a second time in 1 week to get an oil change on my two vehicles, great service and value but most importantly, above and beyond customer service! Thanks guys! Thumbs up!

Da
Review №96

Great customer service, competitive pricing, and fast brake repair. Will definitely return.

st
Review №97

This shop is awesome! Incredibly helpful for a car dummy like me. Be sure to ask for the manager, James. Hell take really good care of you. Cant say enough good things. They have a customer for life!

La
Review №98

James and Zak were polite and took care of my issue ( threw a belt) quickly. They could have tried to rip me off, but were honest and I was very pleased. I go there always for my oil changes and was lucky I was close by when my car was yelling at me about the problem. So happy there are places like this you can trust. Thank you Kwik Kar!

Jo
Review №99

Excellent customer service. Quick and easy. Recommend this place for your car service needs.

ra
Review №100

Friendly staff and great service. I always take my cars there for all maintenance service and auto repairs. Very fair pricing and honest techs.Thanks Guys

Information
100 Photos
100 Comments
3.9 Rating
  • Address:1949 Frankford Rd E, Carrollton, TX 75007, United States
  • Site:https://kwikkarautoservices.com/kwik-kar-carrollton-tx/
  • Phone:+1 972-394-4885
Categories
  • Auto repair shop
  • Auto radiator repair service
  • Car repair and maintenance
  • Car inspection station
  • Oil change service
  • Tire shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:10AM–4PM
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