This place and the owner Navid deserve a 10 star rating. Took my brand new car in for repair after it was damaged while parked. Definitely impressed with the outcome and the repair time it took. I have taken another vehicle to Navid just about 8 years ago and his customer service as well as his repair time and job was just as impressive then as it is now. Big thank you to Navid and his team!
This is by far the best experience Ive ever had in getting work done on my car. Navid is one of the nicest, most honest guys Ive ever met. And if you have an issue that he cant help you with -- even needing a fair and competent tow truck driver at 3AM -- then hell refer you to someone just as good who can help you. Anyone who leaves less than 5 stars is either lying to you or working with The Enemy.
5-stars for the owner of this place. He was very kind to me and gave me a fair price for the work I needed done. I wish he had been there when I picked up my car. The quality of the work was great. This review is my way of thanking him for the great service, since I couldnt tell him in person.
I have been to Navid 2 times now. I recently had a car accident and I was amazed how fast my car was fixed and it came out better than it was before. I have never met a shop owner that cares and takes care of his customers the way he does. He is honest and professionaI and the only one I trust! I will definitely continue to be a customer and recommend everyone to go!!
This place is awesome,the guys are great,i brought my car it was fixed within minutes,the guy was professional, i would most definitely recommend to anyone.
I have been knowing Navid since 2019 I received services on my 2013 Ford Fusion that was excellent at the time (2 years later the paint has rusted a bit) and also a car that I hit the same year. Now it’s time for my car to be repaired from the same accident. I made a partial payment in 2020 for a light replacement but due to the pandemic there has been issues with me leaving my car at the shop as I now live 1 hour away.I have told Navid a few times that I would drop the car but he could never tell me where the part he ordered originally was. As of today in 2021, I spoke with him and although every other time was somewhat pleasant he basically told me that he could not give my money back or order a part for me and the money is basically a wash. I paid $260 and planned to pay another once the job was done.Today Navid was disrespectful I spoke with him two weeks and I did tell him that I would bring the car but changed my mind. I understand the back and forth but over the last year and the 4-5 times I spoke with him he never told me that he couldn’t help me anymore except today when I finally had time to come out. If you get a service from him, please don’t trust his words if you pay in installments. This last year has been hectic and the distance I live is enough explanation for him to work with me as he did before. I hope he looses 5x the business for his lack of understanding and communication!
Navid is the owner & hes absolutely Amazing. Hell leave you satisfied & his work is guaranteed. Very professional Bodyshop. He goes beyond & above. Plus hes an overall Nice Guy. Try American Collision & Thank me Later!
They fixed my car but somebody stole everything out my car including my title I dont think it was the people at the shop but definitely somebody watching there site be careful when you go here and keep you important possession with you ...
Navid and his crew are top knock and go the extra mile to get the job done! Thanks for fixing my boo boo, and making look like before.
This place is amazing. The owner, Mr. Navid is incredible and cares about his customers. They always take care of me every time I go there to resolve the issues of my car. All employees are very kind and caring. I would recommend them to anyone that needs body work done on their car!!
I was very satisfied at the great work they did to my car and I always and only go to them to repair my vehicle and/or for any mechanical advice! They were nice, very helpful and efficient! BEST EVER!
I came by the shop one morning with a busted front bumper and they took my car in and had it fixed up same-day, no problem (they even cleaned up my old headlight as a courtesy). Navid was very attentive to the repair I needed, and was very considerate, as he offered to drive me to my house when I did not have another ride available. This was my first experience as a customer and they definitely gave me a reason to come back again.
Friendly staff and fair prices.Professional service.
The owner Navid is honest and works well with you when it comes to expenses and vehicle repair. I wouldnt recommend any other mechanic in Dallas. He didnt charge me a penny to get my door fix after I was basically in a hit in run my insurance did the rest and he didnt take the deductible. Im forever grateful. The repair was excellent
I was in a desperate situation with my vehicle. It was closing time for these guys and they were extremely busy. They stopped what they were doing to help me out, and didnt even charge me a dime. I found my new body shop home for good. Great work, but most importantly, great people. Thank you so much American Collision.
My car was T-boned pretty bad, but I really loved the car and needed an experienced mechanic to take a look at it. I brought it to this shop and they got it fully repaired in a week. Thanks a lot!!
Great work and service.I had no hope after taking my car to many other body shops for asking a higher price and a long expected time to fix, but american collision met all my satisfaction in timing and price. Costumer service was phenomenal.
Navid at American Collision really cares and was a great help. He located parts so we could have the option to fix our older truck that the insurance wanted to total! My experience is that people at this place really care!
Was referred to this place for headlamp restoration. Called for appt next day. I actually showed up early and was given immediate attention. Price was right, job done well (while I had a breakfast sandwich at the Subway next door) and I was on my way. Professional, quick and reasonably priced. Thank you!
The owner is Awesome! He was very personable and worked with me on repairs. My car repairs were completed in less than a week and everything looked great!
Service and work was great, and price was reasonable. Really not sure what else I could have asked for. Will definitely return for any future body or paint work.
GO HERE FIRSTTop notch customer service and paint work. Ask for Navid, he and his shop repaired and painted the front end of my 2007 making it look like brand new, at a great price and they worked quickly. They also do headlight restoration that left mine looking new again.
Fantastic place and people. They did all the work/haggling with insurance and the repairs were spot on. Highly recommend.
I used them again and they were amazing! Great quality service and efficient!
I would definitely recommend this place for your auto repairs. They do great quality work at a very reasonable price!
The owner is a great guy! Hes honest and gives superb advise, even if it doesnt benefit him.
Navid was great, very friendly. He completed the work on time. I will be coming back, definitely!
Great, friendly, fast and reliable service . these guys will get your car back on the road again in no time.
I learned today not to trust the word of anyone from Iran if youre doing business with them. Best not to even do business with them because they will lie to your face. Do not believe the reviews on Yelp about America collision I did and was lied to turned out the owner of America collision told me himself the person I called name Sean was a relative but when I first talk with him he did not acknowledge that he said I think I know him I wish I could give this place negative stars. Just because they do not do what they say they will do. My receipt says check front end and I was told by the owner when I picked it up that I told him just to replace the bumper. If you need work done due to a collision DONT USE THIS PLACE.
Thank you guys for your kindness. Even though they are not a tire shop they helped me changed the flat tire I had with the replacement tire I had. (:
Good prices for quality services, thank you. The best hail damage repairing specialists in the area.
My daughter ran over a huge tire on the highway. We didnt know what to do and thankfully American Collision in Carrollton was only a couple of minutes down the road. Navid was knowledgeable and very kind. They worked with our insurance without any problems and gave us a great deal on the remaining balance. I would recommend them to anyone I know.
Fast service at a reasonable price! Would definitely recommend to others.
Ive heard for your repairing services from Mark Smith, he has visited you a week ago and was very happy from your services. ME TOO!
Reasonable price, quality work. Owner is a good person.
I went in to have my headlights restored and everything went well. It didnt take long, everyone was attentive and the price was right. When I need more work in the future, Ill be back.
Act of Kindness: I was driving on I-35 today to get to a business meeting when I heard a constant noise coming from underneath the car. I pulled over and found that the engine shield had come loose and was scraping against the road. I did a quick Google Maps search for car repair and American Collision happened to be the closest to where I was. Once there, I walked over to Saeed who was working on another vehicle, explained the problem, and told him I needed assistance, real quick if possible. He smiled, asked me to give him 5 minutes, and to relax in the front office. I walked over to the office where Navid was super cordial and made small talk while I waited. They completed a quick fix so I could get to my meeting, explained what was wrong, what was needed, how much to expect a repair to cost, and had me on my way. They refused to charge me anything though I was willing to pay, and said they were just happy to help! Thank you Saeed and Navid for your kind gesture!!
Navid was great.Repair my truck in short time.
Took the car for a dent in my fender, they quoted fair price, and they finished the job in less than a week, car looks new again. Very happy with their service.
Repaired the hails of my car, thanks ppl! Make sure to visit them you wont be regretting it
Great service all around. Couldnt have been happier.
Quality Work! Thank you so much American Collision Inc.! Make sure to visit them!!!
This was the most horrible experience ever. Car was not repaired right at all. Paint on car bumper is off and door is offline looks like beet with hammer. I am warning people if u go you will regret it. Dont go here!!!!
Great service and great professional work!
Great work, fast and affordable! Thanks!
Just passing by the place
Professional and very friendly
Very good work