I am pleased and surprised.NEED my phone for access to work. Fixed my flashing screen in just over 2 hours. Polite and efficient ! So impressed.

Christian was very helpful! He Fixed my husbands phone quickly. Would completely recommend them.

I really appreciated the care and professionalism of this place. The manager was very friendly and very attentive to some issues I had with my phone. I was able to get a shattered iPhone screen fixed in little to no time thanks to this place. Great service and right in the neighborhood. Highly recommend coming here!

Great place to get repairs done with original parts. I got my pixel 3 xl fixed here. The price was reasonable and the process was smooth.

Chris did a great job of fixing my laptop. I highly recommend this shop.

The team at this location is exceptional! They were all very friendly, professional, and helpful. They went out of there way to help solve the issue with my phone. Highly recommend.

Super quick and quality service, they knew what I needed fixed and were able to do so very efficiently.

Power button on iPhone was unresponsive. Christesen fixed it quickly. I relay on my phone for work and needed it fixed immediately.

Christian is very knowledgeable and helpful. He explained what happened to my computer and how he would be able to fix it.

I stopped i, my speaker for the ear portion was distorted. They took and cleaned while I waited. Works perfectly now. Great work, really helpful staff.

My LCD went out on my screen and I had tried everything to get it to work. Took it to multiple phone repair places and they wanted to charge me $350-450 for a new screen. I already did my insurance claim and recieved my replacement phone and I just needed my data transferred. I was not sending my old phone back with all of my pictures and memories. They were able to get everything transferred to my new phone and wiped the old one clean. I now have all my pictures and videos back of my father that passed away a few years ago. Thank you guys! I really appreciate you ❤

My iPad charge cord broke off into the slot and I thought it meant time to get a new iPad. No! uBreakiFix fixed it it no time! Super nice manager, Christian, was very pleasant and helpful! This place is great!

Was very impressed with the service and professionalism of Christian and his staff. Everyone was very helpful and I felt like I was being taken care of vs taken advantage of.

My experience was absolutely amazing! From the time I walked in the door customer service was excellent! He walked me through the entire repair process, got me signed up for home protection, and even made sure my son had a screen protector and case! Repair only took 45 minutes and my sons device is working flawlessly! I was very pleased!

I was a walk in, the back of my phone cracked when I dropped it. They had the back already in stock (was the brand new Samsung galaxy S21 plus) and had it done within 45 minutes. The price was excellent for the quality, I cant even tell I had the back replaced. They did a great job and the person who helped me was very polite and helpful with everything. Ill be going here for any electronic fixes in the future.

Service was quick, processional and at a reasonanle price. I would highly recommend this company.

Great place! Fast and excellent repair work. Fixed my phone screen in less than 2 hours.

Couldnt look at my one year old Samsung TV even though Samsung literally directs me to them for repair.

Jacob - General Manager at this location handled my Google Pixel 4 XL warranty repair absolutely perfect. He was extremely knowledgeable of the warranty process and i couldnt have asked for better service.If i ever need electronic repair work in the future - Ill definitely be going back to see Jacob.Thanks again for your excellent service.

I was skeptical at first, when my insurance company directed be to them, but they exceed my expectations.A few months ago I created my screen. Then this week, the phone stopped working. uBreakiFix replaced the screen and the phone is good as new.The people were super friendly and knowledge.

I called ahead regarding a fix for my phone and Devon was extremely helpful! Walked me through my options and had me in and our super fast. Will definitely be back for all my repairs

No appointment experience was great, very friendly, cooperative and gave good advice. He also offered future protection plans. I plan to go back when and if services are needed.

Great place. Very helpful and nice staff. Very satisfied with their work and would highly recommend.

I cant express how speedy and friendly these guys right here are. best in the state if you ask me. They fixed my screen same day and quicker than they said. I would also ask that Ethan gets a bonus for being the guy who fixed my phone

Staff was very knowledgeable and friendly. They went out of their way to help me with my smart watch issue.

After calling 3 other places and no one had the screen to fix my phone, ubreakifix had it, repaired it for less then the other places and had it done sooner then predicted. So so happy with them!

Such a nice staff. Easy to schedule and a breeze to get your phone checked in. Karl was very helpful and they didnt even charge when my phone was deemed unfixable due to water damage. Several services are available, ranging from screen replacement to data recovery.

I had to bring my Samsung phone to uBreakiFix. While I was in the hospital, someone tried to mess with it and locked it up. I couldnt remember the pin # and so I took it to ATT thinking they could unlock it, but were unable to do so. ATT recommended your store. There was a problem with Samsung so it took a week to repair the phone. My husband and I were sure we had to swallow the $400 we paid for it, but, by golly, you guys did it!!! I was able to pick up the phone the day after Labor Day. I would recommend you to ANYONE!! THANKS FOR YOUR HELP!

Hopefully I wont need them, but if I need anything done with my phone, I will definitely be coming back here. Great service 1000%

They broke glass on the back of my phone and refuse to take ownership of it claiming because I didnt notice prior to leaving it couldnt possibly be their fault. Battery replacement was fine. Accountability of their mistake is terrible.*Edit*Manager of the store contacted me back a few days after posting and said him and the technician spoke and they felt the right decision was to replace it. Having it repaired today at no cost and am upgrading the stars to reflect that.

Got my phone repaired here and theyre legitimately amazing, I never review places. They did it fast despite coming in late, and took care of my stuff without me asking. Amazing guys here.

Dropped off laptop with broken electrical plug stuck in it.. was done quick.. was informed of reasonable price prior to completion

Awesome prices, but I wish the website told you that it would take 2 - 2 1/2 hours to complete. Just drove out 30 minutes expecting it to be done before 5, and they told me Id have to pick it up tomorrow. I have work in the morning, so Ill have to reschedule to next weekend. Also Im 37 weeks pregnant and dont want to be without a phone in case baby comes and I need to tell my husband.. Still bringing it here because the price is unbeatable, but slightly peeved I just wasted an hour driving to be told that it cant be done today. The site says 45 minutes.

I was very pleased with how professional they all were. I gave them my phone in pieces and they gave it back to me as if it was brand new. I was very happy with their service and the time it took to fix my phone. I recommend anyone to come here before they go to any phone repair shop.

I just had my phone a Samsung Galaxy S8 repaired. Jeremy knew exactly what was wrong and told me up front what the cost would be and my phone is safe once again...I had a battery that was enlarged and could have been a fire hazard. I would highly recommend this company. So happy to have found them.😊

Nice ppl, and they do a great job!!

My Galaxy Flip crease cracked & broke they fixed ! Very professional ...BRAVO 👏 GREAT JOB GUYS!! I highly recommend! ❤❤❤

I had my phone screen replaced a few months ago. They stated they would let me know if there was worse damage prior to performing any other work to allow me to scrap the phone if needed, which was great. After having the screen replaced, one corner began lifting from the frame. They fixed it without any additional charges, so Id recommend considering phone repairs here.

Went here after an obnoxious attempt by some teenager sales rep to try to get me to upgrade my phone. Told about some unlikely horror stories, etc. Im old-fashioned, in that, if I like something Ill side-step having to start fresh (not to mention paying an unnecessary amount).Thats where these guys came in.For conveniences sake, Ill bullet point why I rated five stars.• Super cleanly, and organized store. Usually, these types of places are disorganized and look very, rough.• Very fast service. Albeit, I had but only a very superficial crack in my screen, they had it back in my hands before three hours passed.• Above and beyond. In addition to my fixed screen, they also added an additional new frame and battery. Which, for my (wildly outdated [sarcasm]) Samsung Galaxy S8, was greatly needed.Thats about it. I had fast and excellent service where I wasnt really expecting to! Hats off to those that work here!

Took my phone there because my phone insurance sent me there to get my screen fixed and they were very professional, prompt and friendly. They fixed my phone in like an hour and 15 minutes and it seriously looks like when I first bought it. I will definitely go there again if Im in need of work on any electronics for sure. A++ service all the way around

Was sent here by google to have a pixel repaired. What excellent service! The check-in process was smooth and they had a great understanding of the issue the device was have. They had it fixed in less than an hour even though they told me it would be at least 2 hours. I will definitely be returning when Im in need of phone repair.

This place is absolutely horrible! They held my phone 📱 hostage for 6 hours because they were trying to be greedy and get more money 💰 from Samsung to fix a problem that need not fixing!

Good quality work, helpful staff, and quick to repair! Not to mention the reasonable prices.

Friendly and unlocked phone quickly

Kyle was great, fixed quick and correctly. My new go to

Fixed my xbox 2 days faster than promised. Friendly service. Very detailed explanations. This is how businesses should be run.

Had my phone up and running good as new in just a couple of hours. Cheaper than the other place in town by $75 and they are certified by Samsung.

UBreakiFix is such a refreshing environment forall of your phone and device repair needs. They have absolutely excellent customer service. I worked one-on-one with Mr. D Watts. He went above and beyond to make sure that I was able to have my Samsung Galaxy note 10+ repaired or replaced professionally.I would absolutely recommend this company to anyone in need of phone or device repair. Go check them out! Theyre right next door to Mickey Shorr

Got a new screen. Work was kind of shoddy. Bottom edge of the new screen was not glued.

Very friendly and efficient staff. Explain the service beforehand and offered ensured I felt comfortable. Great job

Promise & delivery repair before timeHighly recommend

The staff they hired are not either trained in customer service or they just dont care. they broke my Brand new phone and did nothing to help to resolve the problem. This place is a scam and I would avoid going if you can.

Very professional staff. Jake was awesome. My phone back glass repair was done in less than 10 minutes. They always anwere questions on phone and are very professional. I m so glad noe we have this place in canton. I dont see myself going anywhere for repair needs. Extremely knowledgeable and professional. I would give them 10 stars.

When I walked into this store I was very worried that my phone repair was going to cost me a lot of money. I was greeted promptly and told the employee what was going on with my phone. I think he could tell that I was a bit nervous. The employee told me that he take a look at my phone and would be back in a few minutes and not to worry. The employee came back and han6me my phone a few minutes later and said that it was all fixed. I was surprised and as how much did I owe him. The employee told me that it was no charge.Great service. I would go back again and will reccomend them to my friends

Had an issue with my charging port, they cleaned it for free. Pleasant and happy to help

Very nice, quick and helpful people/place!

The team was EXTREMELY knowledgeable! I was in and out on my way so fast! The store was clean as well! They even have insurance thats inexpensive that will cover your ENTIRE house from accidents like a broken phone screen!! I highly recommend uBreakifix!

They were able to repair my broken screen quickly, the same day. Very polite & nice.

Had the unfortunate mishap of damaging the screen on my Samsung note 20 ultra after having it for only a few months. Ive been pretty lucky in terms of damaging phones over the last 20 years usually getting by until I was ready for an upgrade or already being eligible. Well that wasnt the case this time. I called around to several repair shops and most of their quotes were twice what I just paid here, and the other shops didnt even have the parts in stock. When I called uBreakiFix I was delighted to hear the cost of repair and the fact that they had everything in stock. I showed up when they opened and inside of 2 hours later I was picking up my repaired phone. All the staff were very friendly and professional. It nice to have an affordable and reliable option for fixing a damaged phone. I will definitely be recommending them to others in the future.

Excellent and fast service

Only had 1 staff line out the door .staff was great little parking space

Great place! Cracked phone screen was repaired in 2 hours and done right!!

Just discovered that my Samsung Galaxy S20 camera back glass was cracked. Gave these guys a call and they had the glass for my phone in stock. Drew got me in and out in about 45 minutes. Thanks Drew for the quick and friendly surface. He even described the repair procedure and test they ran to ensure the sealing requirements are maintained. Top quality work. Highly recommend these folks.

The young lady that helped me out was very friendly and very thorough to make sure I dont waste my time. I didnt get to work done yet so I cant give them a five-star until I see what kind of work they do

I had a battery go in my phone. Took it to see Ben and Claude. They were great. I knew up front what the possibile outcomes and the costs. They were excellent in getting the phone done same day. Very pleased with the communication from the shop.

Took in my Pixel 4a 5G to have the screen replaced, which was completed but the screen was not staying connected to the phone, as I was told after the first return visit, some times the glue that google provides isnt strong enough so they use a in house product (this scared me b/c I would assume it would void any warranty I had from Google) after three return visits for the screen to be reattached to the phone, Ethan explained to me that the frame of the phone was bent and the screen would not lay flush on the body of the device. As this was not noticed by any of the techs previously or expressed to me, I have to assume that it is something that happened while in their hands. In addition I experienced a huge scare when after contacting them to find out the status of my phone (did ask them to contact me when it was ready with no contact) they informed me that the phone had been picked up and wasnt there, which couldnt have been as I had not been to the store. A short time later they contacted me and low and behold they had my phone it just wasnt where it normally would have been. I had already contacted 2 of my creditors to have my cards replaced as I didnt know where they were at or who had procession of them. This was easily the worst of the worst feelings and the over all customer service at this location has frustrated me. When I asked what can be done to fix the device the person just stood there and looked at me with no comment, as a result I took the device and have placed it in its original box and will not be using it in fear of it falling apart more thanks to Theybroketheydidntfixit.

They did what they said have my system ready

Smooth process.

Probably one of the best services, I ever had. I’m very glad that went here instead of going to another repair shop. They stayed after their closing time to fix my phone. If you ever need to your phone fixed, I highly recommend coming here.

Anthony was amazing! Great customer service and was very quick. I highly recommend.

Repair done correctly using OEM parts amd very reasonable price. Very happy with results.

I had made an appointment for iPad screen replacement via website. Wen I walked into the store on the appointment time they didn’t even recognize that and they told this cannot be done. Very disappointed

Went in today for a phone repair, and had a great experience. Allen was knowledgeable, and friendly and turned the job around quickly. Well worth the drive from Allen Park. My new go to for phone repairs.

I have broken my phone a few times, and I always go to ubreakifix. Anreah P. was so helpful today. She gave me advice and we even had a laugh 😂 I highly suggest if you break your phone, or any electronic to take your business here!

Cheaper than there competition andddd they finished my phone in only 1 hour.

My phone had a cracked screen. Looks brand new now. Thank you!

Professional and easy. Had my phone fixed in a few hours with a new battery after walking in.

After having a miserable experience on the phone with the big phone carriers insurance provider, Assurant, following advise I saw online I went to this uBreakiFix store. Even without needing to fully explain the situation, the staff here already knew more or less what my issue was when I told them about my power issues on my Pixel 4xl.Just on a whim I came here fully expecting them to say I am out of luck, but in fact that wasnt the case. They took my phone in and replaced what was needed in a extremely fast and caring manner. They initially quoted me a 2-3 hour wait, but I got a call after only 20 mins.As far as I see it, they saved me $600 on a new phone, plus whatever I pay per month on my insurance. I am 100% going to come back to this store whenever I need service on my Google phone in the future.

Fixed my phone on a very short turn around and were reasonably priced. Highly recommended.

Had my fried charging port fixed by Allen and he was very fast, knowledgeable, and polite. Top of the line repair and service. Take your broken electronics here! Also backed by google.

Jacob is friendly, professional and efficient. Very happy with my service.

Great service!!! Ben was able to help me out with my phone ..top of the line service and help..Very convenient to home and great customer service!!

Worst experience of my life.I brought my phone into this store to have my screen replaced, they broke the back of my phone during repair and ruined the factory water seal. My phone quit working 3 days after. The store refused to help, even though the reason my phone had water damage (despite the 90 day warranty) was because of a mistake made on their end. They are now requesting an additional $300 to cover up their mistake even though I gave them $300 a week ago.I called corporate, the customer service number, no help. save your money and go elsewhere.Update: After posting this review, they did agree to fix my phone at no charge.

This place is AWESOME!!Ben is super professional. He soldered a piece on a very expensive headlight and refused to let me pay because he wasnt sure the issue was resolved. Ben... it works great! Thanks again.

Very professional and fixed my phone it was like brand new. I would go back if I needed phone fixed.

I was the first customer in there when you opened and i got my phone fixed and me back on the road, i live an hr away, so the time frame was perfect, and the front desk worker gave me directions on stuff to do, since i wasnt familiar with the area

Good place to go I was very pleased with the work that I got I do not know how it posted a bad review that is not true I got excellent help

Awesome quick service like really fast

Don is the man! Had a mobile repair for a cracked screen, my man showed up super early for me, and knocked it out in less than 15 mins. Very friendly, kind, and polite as well. Kudos Don for making my experience such a positive one!

I took my phone in to have the cracked screen replaced after I dropped it. Two months later the multi-touch gestures (pinch zoom) stopped working but as the previous repair was still under warranty, they replaced it again without issue.

If my phone can be fixed anyone’s can be by these guys! Fast professional friendly experts highly recommended

Annrea was so great they fixed my screen in half the time

I would highly recommend anyone that needs something fixed on their phone to come here. They were very friendly and took their time when it came to fixing the issue that was going on.

Came in for a screen fix. Everyone was very friendly and knowledgeable. Great customer service.

Very knowledgeable, friendly, and great work.

Good and speedy service!

Very bad customer service, the worst customer service I have ever seenThis is my reply to youI called samsung they told me to go to youI called you spoke to you guys you told to come in and you ll take a look on my phone i went to your place and they said that they dont have the parts so they ask me to come in on Tuesday afternoon I took off of work on Tuesday at 4pm and the lady said the guy you talked to on Sunday doesnt work today and I dont have the parts so what kind of customer service is this I even called on Tuesday morning and I said I have an appointment at 4 they said no problem just come in and we will take care of youNow after all this is this your customer service

Great

The Gentlemen who assisted me really knows his electronics. Took care of my issue W / phone and was on my way in about 10 minutes.🤗

Great place, great service.