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JDBNOW / Byrider Canton
3000 Tuscarawas St W, Canton, OH 44708, United States
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JDBNOW / Byrider Canton
Comments
Vi
Review №1

Absolutely outstanding team! Thank you to Mike, and his wonderful crew. Today I’m a very happy woman, I’ve been working with Mike since February, and he hasn’t once given up on me. Thank you guys so much for everything!!!

Ke
Review №2

I was shocked and pleased with how thorough and yet efficiently speedy the service was today. Mike Hatcher helped not only put me in the perfect car with the price range I was looking for but also got me something reliable which is what I was ultimately looking for. Great service and friendly staff. Thanks. I thought my credit wouldnt get me in a vehicle, no matter how much I work and save. Good service and even better people.

Li
Review №3

Kathy and Mike literally made my experience as a return customer so enjoyable! They are professional and so caring when it comes down little things like deciding on a payment day that would work around my pay schedule. Great people great service and I love my car! Thanks again guys!

Je
Review №4

I am super pleased with the service that was provided for me and my family! We have been struggling with purchasing a vehicle and they did everything possible to make sure we would leave driving a new vehicle and they did!

RO
Review №5

Got a new muffler on our Nissan Cube that we bought from them. They were very pleasent, professional and quick. They worked with us to pay for the job they did. Overall I would definitely recommend JDBNOW, for getting a vehicle, and getting the work done by them! THANK YOU FOR A JOB WELL DONE!!!

Ka
Review №6

I think the staff is wonderful. Mike is an awesome person to work with. Cathy is always a pleasure as well. I think these two are awesome 😊

Me
Review №7

I would recommend this establishment if you have no credit or bad credit. I just got out of high school and I have no credit and my amazing sales associate named Randy was able to put me into a car the same day. Randy was truly helpful and was holding my hand through the whole process and made sure I understood the process and agreements. If you go here I strongly recommend Randy!

To
Review №8

Will throw a car on you based on what youre approved for and youll have nothing but car problems from there on out. Ridiculous payments. Its difficult getting these people to fix the vehicle problems too, let alone even getting them to pick up the phone. Im convinced all of these phony 5 star reviews have been paid for. This company is known for being shady and dishonest.

Ja
Review №9

Scott and Cathy made the buying process so easy and fast. This is our first car through JDBNow and we will definitely return next time we are in the market for a vehicle. Scott and Cathy are the nicest people we have ever dealt with at a dealership. They took their time, stayed late, and made it a very enjoyable experience! Definitely recommend going to them if you are looking for a vehicle! I got exactly what I wanted!

Ka
Review №10

Mike is very professional. He explained everything very well. He went above and beyond to satisfy my needs. Good character and took very good care of me. I highly recommend him.

Ke
Review №11

Came down looking for something reliable traded in my old play truck and got a more family efficient safe vehicle with the help of Mike, Scott, tate, and Kathy was very helpful to help fight to get me approved, thank you guys and keep the good work up.

Sh
Review №12

Great people here. Definitely know how to deal with people in the most respectful, comfortable way. That Scott Saylor is the best HANDS DOWN. I do recommend you guys to check them out. They work with you and makes sure ITS AFFORDABLE for you . Great experience . AND I HAVE A NEW CAR!!!!!!!

ma
Review №13

My experience was great mike was an amazing sales rep he made me feel comfortable like family he talked to me and my significant other as adults and not children all around my experience was amazing with everyone there and I look forward to working with them more

Ry
Review №14

Quick and painless. Very nice people to work with. Thank You Randi and Scott.

Dy
Review №15

Mike was really nice worked with me for the down payment did a great job did everything he could to help me out

Th
Review №16

Scott, Cathy, Mike Brian are the A team of Byrider. Got me in my kia soul.. thanks again guys you are the best.

Es
Review №17

Very friendly people at this location! Worked with me and found a car! Truly a life saver! Saved me hundreds of dollars I was spending on Uber!

Ji
Review №18

Definitely an awesome experience at car dealership! Mike Hatcher was very thorough and informative about the procedures and steps to getting approved and into a vehicle that suits my needs. Everyone was super nice and professional. This was definitely the best decision to make to start credit rebuilding. Mrs Cathy in finance was great, so informative throughout the signing of paperwork. It was a huge relief and felt very confident through it all! Very satisfied customer here!

as
Review №19

I’ve been looking around for a car for a Lil over a month but I was so uncomfortable with the prices the down payments and monthly payments to get what I wanted. I dealt with Scott saylor and he made the process so smooth and I’m comfortable with my new purchase

Cr
Review №20

After being without a car for nearly a month, I decided to stop in at JDBNow and had the pleasure of speaking with Mike Hatcher. He was absolutely outstanding in making sure I was able to get into something I could afford and that would fit my family! I’m very thankful for the wonderful service I received and will recommend Mike to my friends and family!

Ja
Review №21

Randi and Mike were great they got me what I wanted I couldnt be more happy with my new vehicle I will be going back in 4 years again Randi and Mike Rock. Hands Down Greatest Car Sales I have dealt with

Ki
Review №22

The experience I had here where spectacular they listen to my needs and worked with me

Pa
Review №23

They help you at begin but then they dont want to help out if you have money problems want car back right away..

Ki
Review №24

Everyone was helpful and so kind.Mike in sales listened well and was able to give me options.I appreciate all of you.Thank you for a great experience.

As
Review №25

I would never recommend buying from here. My friend bought a car recently and has had nothing but issues with it. They’ve had it less than 3 months and have maybe been able to drive it for all of 1 month of having it so far. Complete junk. Everything is covered which is nice BUT why pay for a car that you can’t even drive? I feel bad for my friend. They really needed a reliable car and this was not the right choice. Not to mention they’re already overpaying as it is. A 2014 for $14,000 just for it to break down once a month. Trash. I got my 2017 for $11,000 at a different dealership and have had NO ISSUES the 2 YEARS that I’ve had it. My credit isn’t great either. If you have bad credit but need something reliable I would look at other lots. Just not here!!

On
Review №26

I would like to thank Cathy so much! She really worked with me after my surgery in November. I was getting my money on time from being on temporary disability. She worked with me in the beginning to get caught up and also in the end before I went back to work,cause once again I didnt get paid for 2 whole months. I was so happy she answered the phone when I called to pay my vehicle off. She is a great person. She believed me. She never hassled me. She was understanding and cared. These are qualities we as people sometimes get away from. I thank her so much and the company is better for having her. If I ever purchase another car from you guys it will be solely from my experience with her! Thank you again Cathy! You one of the good ones. Blessings to you and your family from Ondra Williams

An
Review №27

Mike H helped us today and wow! What an amazing helpful gentleman. Walked us through everything and was very patient with us. We test drove three cars and drove off the lot with our final decision. Would highly recommend coming here. Everyone was very kind as well. Awesome to be able to come to a company that can help get me back on my feet. Thank you MIKE!!

Ga
Review №28

Scott and Tay from CNAC And GM Adam are amazing... I bought a car the next day i was hit and my vehicle was totaled by a driver who didnt have a license and was borrowing another person vehicle. Scott and Adam worked their butts off and got me into another vehicle and it went from a 2010 to a 2013. Yall are amazing. And this time best bet ill be doing the CNAC Collateral protection insurance. Thanks for everything and i appreciate it. Yall are amazing and only car lot ill be using.

Au
Review №29

I have bad credit never thought I would be able to get a car but they did everything they could to get me in a vehicle and they succeeded. Excellent customer service. Highly recommend. Ask for Steve when you go he is awesome

da
Review №30

Scott was very helpful. I didn’t think I would be approved and I was! I really needed a reliable car to drive my daughter safely around in. Thank you Scott

Ja
Review №31

Jimmy and the entire staff were amazing from start to finish! They understood life happens sometimes, and will help you get back on the road to credit recovery in a nice, reliable car that isnt out of your budget! Not a typical car buying experience. They really made me feel like family, and just not numbers on paper

ro
Review №32

We had Scott give us service he helped us out and was a nice guy to work with. Thank you!

Ch
Review №33

Excellent customer service and very helpful staff and took a lot of time to explain everything.

Lo
Review №34

I have gotten two vehicles from them and have been very happy with both. The service is good. They just fixed my vehicle from damage done by a deer. I am very pleased with the work performed

Ti
Review №35

Scott made this process so easy and made sure to give me plenty of options to choose from! Was very helpful and friendly. Definitely recommend!!

Wi
Review №36

I was in a bad position when it came to getting a vehicle. Bad credit, had another vehicle I didn’t want, it was a mess. But coming to JDBNOW definitely helped me out. They were professional and courteous and I just love their service. Mike Hatcher did his very best to get me into a vehicle and boy did he succeed. I couldn’t be any more grateful to them than I am now. THANKS JDBOW!! Thanks Mike Hatcher!!!

Ty
Review №37

Jdbnow (Mike Hatcher, the person who helped me)was extremely helpful in talking me through the process while also taking time to make sure I understood every step of the way. He was also willing to take the time to explain a few things about the car I was interested in to make sure I knew everything I wanted in it. Exceptional job.

Cu
Review №38

My name is Tonya Cassidy, i recently ran into a problem and lost my income and had to return my car, but i was able to get my income back in order and Cathy Sojka was right there to help me get back into my car. She took every step she could and worked with everything i had. i was excited to get back into my car. Thank you Cathy Sojka. Ask for her if you are in a bind.

TA
Review №39

My experience with jdbnow has been very good. They work with you and they are very friendly! I’ve had multiple cars with them and liked everyone that they have offered! I do recommend getting a car here !

Ka
Review №40

Mike helped me out and did the most to get me a vehicle. i’m so happy with how things turned out and i’m glad i’m gonna be in something reliable!!

Gr
Review №41

Me and my wife just had a bad experience at a car lot just down the road from JDBNOW. So we decided to stop in to JDBNOW. We were greeted by Scott Saylor as we walked in the door. I told him are situation and he say that he would do what he could to get into a new car. Scott was awesome on explaining everything that JDBNOW had to offer. After talking to Scott and test driving a 2012 Ford Focus that my wife fell in love it was time to talk about the finances. Scott introduced us to Cathy in the CNAC Finance Department. Cathy walked us through the whole finance process from the beginning to the end. Needless to say me and my wife left with car we wanted. If you have credit problems like I do and need a awesome reliable car then stop in and see Scott and Cathy at the JDBNOW in Canton Ohio. 👍👍👍

Co
Review №42

Great customer service. HatcH was a great help. I will recommend them to friends and family. Great job. Thank for EVERYTHING!!!!

Jo
Review №43

Shout out to mike Hatcher he was very attentive and helpful during the whole process of purchasing our Honda Civic !!

Al
Review №44

Mike Hatcher helped me get a car ! He is the best car dealer everrr ☺️☺️😊😊 THANK YOU SO MUCH MIKE

Sa
Review №45

Everyone was very nice and helpful. They went out of their way to get me into the car I wanted. Very understanding about finances and walked me through everything.

Ry
Review №46

Everything was great they really helped me when I needed it only thing is I wish the process was faster but I understand. That’s JDBYRIDER

Ky
Review №47

We are very pleased with our experience with jdbnow we were greeted and worked with mike and closed the following day with randi I truly appreciate the help with getting a car VERY GREAT PEOPLE

Ca
Review №48

Great customer service, quick and easy process with getting a car! Thank you so much!

Cr
Review №49

Jimmy rowsey was very helpful, got us into what we needed quickly with an easy process. Nicest, most helpful employees ever. Will go back in the future, 15/10 recommend for anyone looking for a vehicle

jo
Review №50

Came in for a oil change .. Sabrina helped me and was awesome. Got me in and out in no time at all. Five Stars !!! Thanks Guys !!!

C
Review №51

Confusion with words and stuff, were kinda difficult. Had help with corrections and got everything taken care of. All over a decent experience.

Te
Review №52

Had a few issues with my vehicle I called in they checked my car fixed the issues to get me back safe on the road. I appreciate you guys!!

Am
Review №53

Mike & Kathy we’re both so professional in making sure we got the best, safest new ride for our family ..They welcomed our shih tzu and made us feel so comfortable all around, they’re both very respectful, and we could sincerely tell they wanted to genuinely help us, .. I have never met more kind caring people and just so well respectful to our family . You guys are awesome people and we were so thankful for your welcoming . Thank you again!

ni
Review №54

Mike and the team were awesome as I didnt have a car. They worked with my little job time and down payment and got me into a beautiful Nissan sentra

Ha
Review №55

Thank you Mike Hatcher for getting us in a great vehicle that we wanted. You are an awesome salesman and did a spectacular job for us. I recommend you to friends and family for sure. Keep up the good work my friend.

Da
Review №56

Very nice and outstanding!! Went well out of his way he is a very awesome guy !! I recommend mike !

Mo
Review №57

I had a wonderful time there and the guy who helped me was absolutely wonderful 🥰 he heard and understood my situation and was determined to get me driving. He was greatly appreciated. I am confident in the service they provided and the information was presented clear and direct. So I wasn’t left with many questions because everything was well described. Thank you Mike 💙 definitely will hear me beep every time I pass by the store

Di
Review №58

Mike was awesome and got me into a car with no issues! Cathy was great at going through all the finances with me as well. They are extremely personable and helpful with my situation.

Jo
Review №59

We went in with a type of vehicle in mind, Jimmy went all out trying to find the right one for us! He was very customer friendly. Mike was a big help in getting us a great deal! Both guys were awesome!

jo
Review №60

We had a great experience, our salesman Mike Duchon went above and beyond to get us in the vehicle we really wanted. Highly recommend if you are in the market for a vehicle!! Everyone there is super nice and go over everything to make sure you understand what you are signing!!!

Ja
Review №61

This has been my second time getting a car through JD Byrider. The experience has yet again been super easy and amazing!! With Cathy being my finance manager now for the second time, she has always helped me very efficiently!! My sales person, Mike, super nice guy! He made the process super a lot less stressful than buying a car usually is! The dynamic duo! With paring up with them, you will have no stress getting into a new vehicle! Would for sure recommend seeing them!!!!

Li
Review №62

Mike Hatcher was so kind an understanding an understood our need an was willing to work with us to put us in a car we can afford my husband was ready to leave but after mike talked to him he was happy

Fa
Review №63

Jimmy was my sales person. He got me into a great vehicle. Was funny understanding helped with explaining the process. I would highly recommend. Everyone here was helpful and they even stayed late to get it done.

Le
Review №64

Mike and Steve took really good care of me. Had a really good experience. Thank you guys for all your help getting me into a car.

Er
Review №65

Came in and had to get a vehicle, Mike was extremely helpful and everything came together quickly!

Ly
Review №66

Great first impression. David was an absolute angel at helping me get into something within my budget and it had great mileage! Brittney helped me get through the closing process without a hitch. I definitely recommend reaching out if youre in need of a good vehicle but dont have the greatest credit.

Je
Review №67

Had a fun time at jdbyrider today thanks to Scott and the rest of the staff that helped me find a car that I think fits me perfectly thankyou Jd family!!!!

Jo
Review №68

Everyone was very nice and helpful. Mike Hatch Hatcher was our salesman and was awesome. I would recommend this place to anyone. Thank you so very much to you all!!!-

Di
Review №69

Jimmy Rowsey was so helpful, patient and very knowledgeable with the purchase of my Aunts car. I would highly recommend him to any of my family and friends. He was a pleasure to do business with.

Ka
Review №70

Mike worked really hard to get me into a vehicle and got me into a 2012 Hyundai Accent and I love it if anyone needs a vehicle go see Mike!!!!

Er
Review №71

Mike Hatcher did a wonderful job today getting my boyfriend set up with a new car Greg Ferguson and I are very happy with everything

St
Review №72

Mike was very helpful and kind when it came to getting us into a vehicle when we thought we wouldnt be approved. Best experience weve ever had with a dealership, and will be happy to work with Mr. Hatcher in the future !

Ch
Review №73

Mike Hatcher was very inventive to all my concerns and the team work real hard to get me in a safe and reliable car. Thank you

La
Review №74

Just bought a car thanks to the great group of people at JDBNOW on west tusc. Mike Hatcher is a amazing person who goes above and beyond to help people get in a car asap. Thank you all so much!!!

Ti
Review №75

Mike Hatcher was an amazing guy to work with. He did everything to put me in a vehicle that fit my budget.

Qa
Review №76

I would like to say thank you too both Mike’s.Mike D and mike(Hatch) for taking the time and helping me find a vehicle that fits me. these two gentleman are very nice and patient with there customers and have great customers service skills. Thanks so much JBDnow.

Mx
Review №77

I dont recommend this place to anyone. My mother and I had to talk to someone about missed payments so my mother was on time with payments, and my mom was very sick (this happened before covid) and the disrespectful man that took care of us (we didnt ask for this man, we asked for someone else but the mans ego was so bad that HE wanted to be the one to take care of us.) My mother was barely able to look up at the guy, and was looking at her phone for information this man asked. This man kept being like will you please look up at me? And can you put the phone away Miss. This is important. Yeah I know its rude to look at a phone while talking to someone but when you are trying to provide information plus trying to keep your eyes open because your sick, its pretty disrespectful of the guy to put so much pressure on my mother. My mom just wanted to walk out and I wanted to say how bad of an employee he was with how he treated my mom. Later on in the day we found out my mom had an infection and it could of killed her. Personally for me, I would never go here. Just for this fact and the threats my mom was given when she tried everything to talk to the people and they were nothing but rude and disrespectful to her. If you are struggling to make payments whether its because of covid or in general, you might as well take the car back and deal with consequences because the amount of times myom has been threatened by this place and it made her physically sick, its toxic and bad for business.

st
Review №78

Mike Hatcher was very helpful and delightful! He was very professional,polite and courteous! I would defiantly recommend seeing Mike Hatcher when looking for a car!

Je
Review №79

Dedicated to making it right for the customer, thankful for warranty coverage..

Sh
Review №80

Coolest car sells man in the world. I would recommend jimmy any day! Thank you!!

Ry
Review №81

They made it very easy for me to understand and get into a vehicle.

Ar
Review №82

Very happy and satisfied with the experience I had at this place. They treated me kindly and made me feel like I actually mattered. They had my best interest at heart through the entire process. Mike got me into something affordable that would fit my budget and the process all together was super fast.

Hi
Review №83

After a year of car problems, I went to See Mike Hatcher at JDBNow on Tusc, and the staff was amazing, they worked with all my credit problems to get me into a vehicle that I wanted and works for my family. And a payment I can afford. Kathy in finance, fought for me to get into their program and I truly felt like they cared if I got a car. They have a heart here!! There is a four year warranty on my vehicle, no more car problems! If you need help getting into a vehicle and come see these guys. I can’t thank them enough!

De
Review №84

I want to thank Mike Hatcher for taking the time finding me car. He have an Awesome communication skills and a great personality.... I recommend Mike Hatcher

Sh
Review №85

Hands down the best customer service my wife and I have experienced thanks Mike hatcher very appreciated

br
Review №86

Very pleased with my purchase and the sales associate Mike. He was a huge help in making my vehicle purchase easy and comfortable.

Ro
Review №87

Jimmy was awesome!! He worked with us when others wouldn’t. We were turned down by others. He also worked to get the numbers down to where we could afford everything. We drove away with a nicer vehicle than I thought we could afford and are very happy thanks to Jimmy.

Jo
Review №88

I HAD JIMMY AS MY SALES PERSON AS WELL AS STEVE . THEY HELPED ME OUT IN A BIG WAY. WOULD RECOMMEND TO ANYONE.

Ch
Review №89

I got my first car from them in September 2020. It was too small for my family but I needed a vehicle right away so I accepted what they could give me. Last week my car was hit in my driveway.. Totaled it. Jdbnow understood my situation and got me into a bigger, better vehicle with a discount so that it didnt break my budget. Im very happy with what I have now. Thank you Mike Hatcher for advocating for me and for being so nice to me during this very stressful time.

Mi
Review №90

Jimmy was very helpful in getting me in to a vehicle. Would highly recommend to family and friends thank you

La
Review №91

I had a great team, they really worked with me, and I was able to drive off in the car I wanted😁So thank you to.Jimmy- sales associateCathy- CNACAdam- ManagerI appreciate you guys and all the work you did to help me God Bless you all. 🙏💜

De
Review №92

I worked with David and Brittany during my visit, they were definitely helpful in many sorts of ways. Got me into a beautiful car! I’m really enjoying it! Thanks to you guys! You guys do a phenomenal job!

Br
Review №93

Jimmy and Steve were very helpful, and friendly throughout the process. I’d recommend JDB to anyone in the market looking for a vehicle!

Je
Review №94

I recently bought a car from JD in Canton and dealt with mike. If you are looking for a car go here and ask for him! Wonderful guy and very helpful! He made the process easy and smooth! Beautiful cars and great people!

Ti
Review №95

Definitely the best car buying experience Ive ever had. Mike went above and beyond to get me into something that worked for me!

Sa
Review №96

We had a wonderful experience shopping with Mike! He spent the entire day making sure what we needed was going to work. He was upfront with how everything was going to work, and made driving all but 3 hour worth what we where purchasing. Every detail was explained. Online and phone application was easy and thoroughly detailed. We came home in SUPPER clean, beautiful 4 door truck for our family! We got excatly what we wanted, and left confident from Canton Byrider that we made the best decision! The warranty is truly like nothing we have ever seen. We look forward to the many years of business with Mike and his team! They gave the best efforts and follow up to ensure things where transparent, seamless and we where completely satisfied. Mike absolutely made the nightmare of car shopping an incredible and worry free process!

za
Review №97

I worked with Mike Hatcher and he was very professional and attentive. I highly recommend this location and him as a sales professional. Thanks again Mike!!

As
Review №98

The kindness and professionalism shown by the team at this store had me in awe! Due to some unfortunate circumstances, my credit took a pretty big hit and I was unable to refinance through a larger dealership. I’m so grateful to have shopped with JDBNow! They worked hard to get me into an affordable and reliable vehicle that fits our families needs. Mike was amazing and so straightforward; he did his best to make me feel welcome, appreciated and to get in a vehicle we wanted. Now we can focus on building our credit and getting back on track. Shout out to the entire team for making it possible! Thank you!!

Da
Review №99

Jimmy did everything he could to get me into the car that he knew i wanted, even though it took a little more work. Id definitely recommend anyone to come here, was easy and painless and he madd the experience a little less stressful.

Ma
Review №100

Jimmy @ this location was very helpful and adamant about getting us on the road. Thanks Mike for bringing us in and Jimmy for making such an effort!

Information
100 Photos
100 Comments
4.6 Rating
  • Address:3000 Tuscarawas St W, Canton, OH 44708, United States
  • Site:https://jdbnow.com/
  • Phone:+1 330-458-0000
Categories
  • Auto repair shop
  • Used car dealer
  • Car dealer
  • Car finance and loan company
  • Car inspection station
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–6PM
  • Sunday:Closed
Offerings
  • Buys used goods:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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