The staff at Nissan of Canton was amazing! My daughter and I both bought cars in the same week, and are so happy with our purchases ☺️. John C. And Phil made the process seem effortless and they took great care of us…I definitely recommend buying from Nissan of Canton.

We got to deal with Trish at the service desk and she was the most delightful and helpful person you could ask for! Reasonable prices and suberb customer service. Definitely recommend!

Trish in service department is amazingly professional and attentive to customer needs. I would recommend this dealership based primarily on the exceptional customer service of its service department.

I had a great experience buying my Rogue from Nissan of canton working with sales consultant John Cauchi. He was very knowledgeable and explained things in great detail when purchasing my car. He offered a good deal and made sure to show me all the bells and whistles and features of the car after I purchased it. He was very patient with me as this was my first time getting a Nissan. I would recommend John as a consultant to anyone. Im enjoying my ride

I have no complaints abut the actual work(oil change) preformed on the vehicle. I was disappointed with the service when I went to pick up the vehicle.1) The last few times I had an oil change at a Nissan dealership, they surprised me by also having my car sprayed down. Thats one of the reasons I have had a dealership do the oil change instead of a local 15 min oil change shop. It was a nice extra touch done in the past that was not done this time when I picked up the car. Little things like that can keep customers coming back.2) After I paid for the service and was given my car key fob, the guy said that my vehicle was around the U to the right of the parking. he made it sound like it was right outside and easy to find. Well, I ended up walking all the way to the side of the building and into the Service Repair Lot and had to search for my car that was parked with a bunch of other cars that were being left over for service before driving off.I would expected either for my car to have been brought out to me or at least for it to have been parked up, near the front, where it would have been easy to find.I didnt expect that I would have to search through a side Service Parking Lot in order to find it. VERY DISAPPOINTING!!!

I hate car shopping. I rarely have something nice to say about it. I told our sales consultant this. He listened. Devin made our experience pleasant. He is service oriented and wise beyond his years. Highly recommend him and this dealership.

A few months ago I was in dire need of a new car and I’m so glad I came here for help. Ali was extremely helpful in helping me decide what I wanted and made the entire process seem so seem less. I highly recommend this dealership and thank you Ali for being so helpful!

Lady in the service department was professional and the service was fast all I missed was your espresso machine

Tricia theService advisor was fantastic helpful and pleasant and I was very satisfied with the service that I received

Trevor, our salesperson was very professional. He showed my mother much patience doing her purchase and kept us up to date on each step of the process. Trevor we thank you and look forward to seeing you in the near future.

Please do not do any business with this dealership!! They had my car for almost 3 months and couldnt fix my car!! They misdiagnosed the car kept on replacing parts with defective mass air flow, PCM and wanted to replace the wiring harness ... a little less thana $3,000 bill and still couldnt fix it!! They should NOT be allowed to service cars. Clueless tech. Infiniti repaired my car in less than a week. RUN!!

I recently purchased a 2018 Nissan Rogue Sport from Nissan Canton. Working with Trevor Peterson in sales was an absolute pleasure. Trevor was very knowledgeable and very patient with us. Trevor even drove to Dearborn to get the perfect Rogue Sport for me. I highly recommend Trevor as your sales guy, he is fabulous!The whole Nissan experience was a pleasure and my new Rogue Sport is amazing .

Devin, our salesman, was so nice and helpful. He secured the vehicle that we wanted, closed the deal promptly and took the time to explain and show us all of the gadgets. I will recommend him to my friends. After logging in to my Rogue on website, it was great to access the manual and other documents. I also found the finance webpage to be very user friendly. A great experience all around.

Worst customer service! Do not recommend. 0/5. They treat their clients like garbage. We took our car in for servicing and they told us we would have to leave our car overnight and that they would not provide a service car. Every other dealership weve dealt with always provides a service car. Its a basic amenity, but Nissan of Canton actually wanted to make us rent a car from them!

The service manager was very polite and helpful and very detailed. Parts department was excellent and helpful. The checks were very thorough and good on everything they could I would recommend anyone to buy a vehicle or have their car service to your most Pleasant environment Ive ever been in for dealership. Everyone I came in contact was nice a very pleasant to be around cant say enough about how great this dealership is folks you need to buy a Nissan there you will be treated like gold. Thank you for an awesome experience at a dealership with the most highest customer service Ive experienced. Thank you to everyone I wish you all great success thank you so much🙂

Not at all the awful car shopping experience Ive had in the past. Quite the opposite. Could not be more grateful. Already telling everyone to shop there.

I would never recommend buying a vehicle from this dealership. Their after purchase customer service and service department is HORRID. Lack of communication between employees and departments is a problem. They do not return voicemails in the service department, it is frustrating and they should be embarrassed in their lack of basic customer service skills. I have already communicated to many of my friends and family to not purchase from this dealership because of the after sale service. I am writing a review so that many will know that there is major issues within this business. Customer Service and good communication should be top priority in any business. Get it together Nissan of Canton.We sold our Nissan just so we wouldnt have to deal with Nissan of Canton Service department. They dont even know it yet, as we are awaiting a call back from the MANAGER of the service department. I had called on Monday and its Friday still no call back...I wont hold my breath.

I purchased a 2021 Rouge from my local dealer in Georgia just prior to going to Michigan to help my sister. While I had a person in Georgia attempt to show me all the bells and whistles on my car, I never thought about the cruise control. I walked into the Nissan dealership in Canton Michigan and I have to say that John was amazing. Not only did he show me how to do it, he told me the other features that I was unsure of. My drive back to Georgia was a breeze. Thank you John for being awesome!

People were very nice. Made leasing process seem easy. Then the deception comes in. Selling maintenance package they wont honor in its entirety and miss quote down payment info. Be aware. Finance officer not as truthful as dealership should be.

I will travel 100 miles to take my car!Zaid Ghattas always there to serve you!....Thank you Zaid...you are the bestest of the bestest! What a great place, Canton Nissan, immediately I knew I was in the right place. Great people... 1000 miles from Home, I felt like Home, actually better...I am adding you to my list of Dealership with highest Standards...the secret is You Care.👏☺️ See you next year.... This photo shows a missing part. Any one out there know whats missing... The mechanic that worked on it he forgot to put it back on, ....My Nissan dealership of 21 years has been notified....I cant wait to hear what happened.... Zaid again, thank you big time...I will follow your suggestions....

I bought pre paid oil change (5) which was for sale. Its a good deal. The sales team was friendly and courteous. They have a nice waiting area with fresh coffee. They did thorough inspection on the car. Battery was old and didnt pass the test. So as per their recommendation I had the battery replaced. I hope the battery is of good quality because there is one sticker on the battery which says Nissan, which can be peeled.

Horrible service ...the lady in the showroom was very sarcastic and rude..cigarette buts all over the parking lot ..never againWhen the owner is there this place is a totally different dealsrship(integrety) would not recommend this place to anyone

Zaid was efficient and polite when I arrived for my service appointment. The part I needed was in stock and service on my pathfinder was completed within the time frame promised which is appreciated!

Both my sales person John and the finance guy Phil were super helpful and friendly when I went to buy my first car. It was an easy experience and they really listened and understood what I wanted and went out of their way to make it happen. Great service and experience!

Sales team was excellent, in particular, Trevor. Excellent buying experience.

Trevor was very nice, helpful, and thorough through the entire process. Greatly appreciate it and would recommend.

First, it took 4 attempts to communicate with the dealership to get an appointment. My first attempt was to go through the website using the chat feature. Whomever answered the chat told me that a service advisor would contact me. That never happened. The second and third times I called to make an appointment. I left voice mail messages both times and of course no one returned my calls. The fourth time I had my husband go to the dealership to make an appointment because I thought the place may have closed. He made an appointment directly with a service advisor (female). When I showed up to the dealership for that appointment, I was told there was no appointment scheduled for me. I am furious at this point. However, Zaid was able to set an appointment for me later in the week. This is not the usual service that Nissan of Canton provides. I will not go back to the dealership unless I have to because of the warranty for the oil change. Unacceptable service!

I went for an oil change.The atmosphere was very relaxing. They offer hot beverages while you wait.All of the staff is very friendly!When my car was finished they explained everything very thorough.Prices very depending on what services you have done.The price for the oil change is very reasonable.I only go here to get my oil changed.

Good service but this dealership does not have a car wash!

Always helpful, quick, provide great service and reliable to get in and out quickly as possible

Would have been nice for them to wash the truck exterior as a courtesy. I mean, I did spend 2 grand on parts and labor the least you could do is make it shiny. But I guess that type of service is long gone in todays world.

It was a pleasant and easy. My sales person John is the best. He took the time I needed to answer my questions. All the paper signing was smooth and painless the representative clearly explained each piece. I appreciate it, still. Thanks

They worked hard to get everything done quickly and stayed late on a Saturday to finish up the paperwork.

Trevor Patterson was a great sales Really appreciated all the help he gave us enjoyed doing business with him

The service man (Zaid) was extremely helpful and polite. The service time took about an hour whichs the amount of time he told me it would take. Overall I had a pleasant experience at the dealership.

Service lady was very rude to me for no reason I had just walked up she did not greet me she snapped at me before I could even really say anything she then apologized to me she told me she thought I was her previous customer and that she had 3 ahead of me I was confused why she was so rude. left my car over night was calling all the next day to check the status or when I could come get it no answer which I understand that’s why I just came in to check but she was mean maybe having a bad day I just told her I hope her day gets better so maybe more better friendly customer service that made me not want to come back unfortunately after spending 300 on service

My last experience at Nissan of Canton was seamless. The salesman John Cauchi was amazing. Finance was awesome. Best experience and least amount of time spent at the dealership sealing the deal.

This is my second purchase working with John. He is a genuine person, easy to work with, honest, and very knowledgeable. He helped with the car, price, and financing I was looking for. I highly recommend this team.

Trevor Petterson was very helpful and knowledgeable about Nissan great doing business with the both of them

The staff was very friendly and professional and the office area very clean and inviting.

Zaid was very kind and helpful throughout the process. Big Thank you to him

The dealership and Devon, worked to get me a great deal on my Kicks

Nice clean cars. Nothing caught my eye.

John was amazing! He was prompt in returning my phone calls and worked with me to get my new car. I’ve gotten my last 3 vehicles from Nissan of Canton and each time the process has gotten better and faster!

Always a good experience when I come in for service.Zaid’s customer service skills are just awesome!

Michelle Voycik was very easy to deal with. Very responsive and not pushy! The other staff members John and Phil were also very helpful and friendly and again not pushy. I had a very positive experience!

Easy in, easy out, everything went perfectly, thank you Zaid

The service person she was very nice even the other young man that was in there he was very nice excellent work thank you I will be back by Arnold said thank you

Emily Robins did such a great job. I bought a used car from here and she was very patient, considering it took me a while to finalize everything. The used car is in near perfect condition. I love it. They seem trustworthy. I’m very happy with my experience from this location.

We had the pleasure of having Dominic help us to buy our Kia Sedona and it was a really great and fun experience. The process took quite awhile but he definitely made it more pleasant and less stressful than we thought it would end up being. He was extremely helpful with everything and we couldnt be happier with our new vehicle! :) Thanks again Dominic!

This was my first experience purchasing a vehicle. The staff made me feel welcomed, supported and were patient. They were detail oriented and knowledgeable on the vehicle I was inquiring about. I didnt feel pressured or hounded to make a decision. They were friendly, kind and thoughtful.

They took care of my truck right away. And sooner then was first said. Zero down time. VERY HAPPY!

Had a great car buying experience,Thanks to Dominic Mr Cauchi,and the entire team at Nissan of CantonSorry if I misspelled any namesThanks. DJC

I went to the dealership when I was looking to buy a car. They offered me a $50 gift certificate in exchange for looking at a car on there lot. The dealership never delivered. This speaks on the character of the dealership.

This was probably the most stress free car buying experience I’ve had and during a pandemic that says a lot. I worked with Michelle Voycik who was so friendly and attentive and she was able to find exactly what I was looking for in my price range. She also responded very quickly and was able to answer my questions for me. I’ve had some bad experiences with car sales people before and I was so pleasantly surprised.

My fiancé and I had the BEST experience! John Cauchi was patiently there for us every step of the way. A clean and quiet environment as well. Very kind and friendly service. He treated us like family. I’d recommend anyone to go see him for a car purchase, you won’t regret it.

Terrible service department. I went to have a headlamp replaced with an appointment that I had made the previous day. When I got there they said it may take an hour which I thought was excessive but I went to wait. After an hour I asked them when they would be done. At that time I was told they had to get the lamp elsewhere and they didnt have it yet. They didnt mention this before. When I told them I wanted the auto and they could let me know when the light was there. The person I was talking to then went to the garage, came back and said Oh, I didnt realize they had it and they are done. So over an hour and $105 later I was on my way. In July 2020, I had the other light replaced in Ann Arbor for $55 and less than 1/2 hour without an appointment. As far as Im concerned I would never go back to this dealership.

My service advisor Trisha, is excellent to deal with. She is very informative and knowledgeable. She kept me well informed on the progress of my vehicles repairs.

Good honest folks! I was buying out a car at the end of the lease, not shopping for one. Michelle Voycik was happy to take care of it; no high pressure to turn the car in and lease/buy another. The transaction was smooth as can be!

Very pleased with my used car purchase from Nissan of Canton. Devin did an excellent job!

Emily Robins was our sales agent and provided us with great customer service. Aside from being very knowledgeable about the vehicle, she was kind, patient and accommodating to our needs. That made the process simple and hassle free!

Everyone in the service department is so knowledgeable and courteous.

Excellent customer service and professional services provided by the customer service representative at the service center. Zaid provided excellent and reliable service to us all the time we visit Nissan of Canton.

Very very excellent service provided by Trisha. Her attitude is very good and she always provides the best customer service. I always feel comfortable with my experience at Nissan of canton thanks to her!

This dealership seems busy whenever I go there, but they always get me in quickly and provide very personalized service. Trisha is patient and helpful and thoroughly explains the needed repairs and maintenance my vehicle requires in a way that I can understand. Thank you, Nissan of Canton!

Michelle was a great person she took me down through all the avenues and help me get a great car thank you for your time and dedication MICHELLE!!

Trisha Weis was so knowledgeable and kept me informed continuously of the the progress that was being made on my car. My car was done in a timely fashion and is running like a Top. I will tell everyone about this dealer to ensure I know I m sending them to the best dealer in the area. Thank You for the best customer service possible. :):)

They made my experience relaxing and smooth. Thank you for your time and patient with my issues.

Never had a problem yet. Efficient service and great customer service

Service is professional, purchased my last two vehicles from this dealership.

Service representative was polite, friendly, knowledgeable, didn’t try to push any products during the servicing of my vehicle, and was masked appropriately.

Friendly...timely

We worked with Taylor Campbell and she did a fantastic job of finding us a car that met our specifications and within our price range. She was very friendly and got the job done quickly.

After having an awful experience at a different dealership, we decided to check out Nissan of Canton. This was by far the best experience we have ever had at any dealership. It didnt have the typical dealership feel. No pushy salesmen and literally every employee we came in contact with was beyond friendly and helpful! Michelle Voycik helped us find our new car. She was extremely knowledgeable and answered all of our questions. I would and will highly recommend this dealership and Michelle to everyone! It will be the only dealership we go to from now on.

Service staff has always been accommodating.

John was so wonder and helpful. Happy to be in a new Nissan thanks to him!

Dominic did an AMAZING job getting us a new ride!

The service is awesome.

I took my Nissan car there for an oil change tire rotation and a slow leak repaired turn into a fiasco. my lease ends in 4 months and I was going to lease a new Nissan but after doing business at this dealership I will never purchased one of their vehicle again.I do feel service I meet hundreds of people I where my way to warn them about the poor service you received at Canton. I cant speak bad about the sales department but the service department poorly managed and the staff doesnt seem to be well trained.Thats why people say most in mechanics and service managers at dealerships are the bottom skilled ladder.

Michelle voycik was Very professional, she worked with my family and I to get a car, she did whatever she could to make sure we were leaving with a car. She did beyond an amazing job. Super friendly! My son was a bit cranky and she did whatever she could to please him as well. I definitely recommend 10/10 for this dealership and for Michelle to be your car sales person! will be back in the future for my next car purchase! Thank you Nissan of canton 🤗

I came in this morning early this morning and was greeted by Trisha. Trisha was attentive and listened carefully to the issues I had with my vehicle . The communication extended to me while my vehicle was being repaired was excellent, I’ll definitely be back !!!

At first had great experience. They told me Nissan would not finance me for under seven thousand. I had a car picked out but they changed the car for that reason. The car they sold me the air conditioning does not work, 2 chips in the windshield and a couple other small things. It is over 800.00 to get the air fixed. I got in touch with Nissan consumer affairs and they told me all they can do is issue a complaint against them, since they are independently owned there is nothing they can do. Well I don’t understand why they have consumer affairs if there is nothing they can do. RIGHT. I was never offered extended warranty. Now I know why. Can’t believe that they would do this to a customer. I had a friend that was going to go there and buy a car. She went to Lafontaine. What a difference they filled her tank with gas. I was told to go to a gas station because it only had a quarter tank. They put new tires for her. I was told they would not put tires on (I asked because not only were the worn quite a bit they did not have all they same tires. I went and put new tires on it. Well to sum it up I realize that just a few customers probably don’t matter to them. I am almost 60 years old and on disability from a bad accident and I can’t afford to get the air fixed. Now that is is so hot out I don’t drive during the heat of the day. Walk in to Dr appointment sweating. WOW hard to believe. I purchased the car in February so of course they air conditioning got cold it was 20 degrees outside. So of course I thought it worked. Very unhappy customer

Unfortunately unable to repair my problem...

Excellent service department. Trish was an excellent representative. She went above and beyond in customer service. Extremely friendly and kind.

They were very understandable regarding my situation, Im on a fixed Income. They worked with me, to make sure I was a satisfied customer, I was floored when they washed my SUV, they went above and beyond.

They were able to help me get into my new vehicle during the pandemic with social distancing and protective procedures in place and made it a pleasurable experience. I didnt see what I was hoping to find in my budget and they informed me their other lot may have something I was interested in, they drove out to Macomb to go get it and I was able to see it the following morning and sure enough they had helped me find something with lower miles and that sat well within my budget. Everyone I have spoke with there has been great ranging from Sales to Service. I couldnt have asked for a better experience.

I enjoy coming here. I can get everything taken care of without having to go to multiple places. Thanks guys!

Michelle voycik was amazing, friendly and knowledgeable and had deal done in minutes. Picked up car on a very crazy tight schedule she even delivered it upon request no hesitation, so thankful to all of Canton Nissan for helping make easy quick deal.

Service completed on time, all employees friendly and professional.

Great customer service. Very friendly staff. They were very efficient with the maintenance my car required.

Michelle was the reason Im driving my new cadillac thank you for your awesome service!!

Service advisor Trisha was super pleasant as always. The service took a little longer than anticipated due to unforeseen circumstances (they needed to heat a rusted bolt but had no gas for the torch...it happens). I got the car back and the work performed was flawless. Even Bob was friendly.

1) Same day availability for an appointment2) Prompt service upon arrival3) Wait time during service was quick and I was offered hot chocolate4) Staff was very friendly

It was my first time there and it definitely was a great experience!! They were friendly and patient, Michelle Voycik helped me find the car I fell in love ❤️ with and did everything she could to make sure I drove off in it!!! A great place to go in search of your new vehicle!!!

Great place to get your car serviced. Have been coming here a few years now. Great friendly staff specially Trisha Wais.

While I was not able to get repairs at this moment, as the engine had developed a rod knock, and the cost of repairs were more than the trucks value. Bob the service advisor was more than stellar, addressed my concerns, helped make me make my decision easier. Most shops say that they can repair Nissans, but in the end, they cannot. Will be doing business with you again.

Michelle Voycik was absolutely a 5 star Sales Consultant. She is very professional, attentive and Nissan knowledgeable. I enjoyed the entire car buying experience.😊👍Nissan of Canton financing trade me out of my negative equity 2016 Murano. Incredible financing abilities with SUPER POWERS!! I love my new 2020 Nissan.

Great customer service!! Quick and easy appointments in maintenance service department.

They are the best. Trisha was so helpful with getting my car serviced and helping me with other things I needed for my Nissan Altima. Thank you so much

The end of an era...and the start of a new journey in a Nissan Murano