A friend recommended this place and I’m really glad he did. I had to have a few odds and ends repaired and get a tune up. My truck was fixed and ready promptly and they even threw in a free oil change! The price was fair and they did shop around for the most affordable parts before doing the work. Very pleased with the whole experience!
Highly recommend! Took my truck to the local dealership and was told I needed a bunch of work done. I felt like I needed a second opinion so I took it over there. None of it was needed. They took care of the issues and I have now found our new shop.
This was my first time at this shop. I want to thank Steve for a great customer service experience I had. He repaired the AC in my car quickly. I recommend this shop for your auto repairs.
I will recommend Hickory Flat Automotive to everyone! Good people, good prices, great work done every time. Couldnt ask for better. Thank you for all you do.
Had battery light on, but battery was fairly new. Dropped car off around noon, by 2 they had diagnosed and given me an estimate. Car was ready 1st thing in the morning. Replaced the alternator. Nice people and very efficient. Will go back.
I went to this shop after experiencing a phantom stalling that my car was experiencing. I say phantom because it wasnt consistent, but the guys down at this shop worked with me to lock on the issue and repair it. The services are second to none including the top notch customer service. Everyone was polite and understanding throughout the entire process! I cannot thank them enough for getting me back on the road!
Awesome auto shop Steve is always a great help and is always honest. I’ve gotten new tires here and had my car repaired here several times. I would highly recommend!
Very professional and provide great service. I have taken our cars here for multiple things and Steve and his crew always take care of my needs for a fair price. Highly Recommend and trustworthy!
Th new owner is incredible, he really cares about pleasing his customers and looks to help with the savings as well! I would and do recommend him to everyone i know in the area. Great Company!
You won’t find better customer service! Steve and his crew are hands down the best around! Prices are fair and the work is second to none! I won’t take our cars anywhere else!
They always do a great job over there!Top notch service and very honest mechanic!!
Steve at Hickory Flat Automotive is absolutely AMAZING! He’s an honest person and I trust him 100 percent with my maxima. They have done a lot of work to my car and it’s always ready the next day. I have been to this location a few times and I wouldn’t want to go anywhere else but here. Even when they replaced my transmission it was ready the next day! Thank you Steve and your staff for everything! I really appreciate you!
Love Steve and his staff at HFAS. Honest and trustworthy.
Very nice and helpful people. They got the job done and even gave me a ride home so I didnt have to sit at the shop for hours so this was a great place.
Steve and the techs do a great job repairing vehicles. They are honest and upfront. I will take all my service needs to Hickory Flat Automotive Solutions.
What a great service team! Professional, honest, and dependable. I wouldn’t take my car anywhere else!
What an amazing company. As most know it’s hard to find a decent and honest mechanic. Steve was so wonderful. My wheel lug nuts had broken off and another place couldnt get them out. He got them out without a problem. Went ahead and got my breaks done gave me a discount with all the work I had to get done. So with that was great pricing. My part came in from Napa the next morning. He was ready to put them on when I arrived with a smile and a friendly good morning. I ask if he could put in a tail light that I had out. He sure did, I ask him how much for the light and putting it in. He said no charge. WOW just WOW. Amazed me all the way around. I watched how Steve worked with other customers coming in and with each one he was fantastic, knowledgeable and friendly. The waiting room was clean with complimentary coffee, drinks and snacks, and a plus he let me pick the channel of the TV. :) He has my business all the way around and I will be recommending him to everyone.
Excellent service from a trustworthy businessman whose goal is to provide quality workmanship at a fair price! I highly recommend Hickory Flat Automotive Solutions especially to those who often feel vulnerable because of lack of knowledge when it comes to car repair. If Steve tells you you need a repair, you can trust that you do!
Honest fair and wonderful knowledgeable mechanics! A+!
Great Service and Great Price
Steve was fantastic! It was my first time at the shop and wont be my last. Steve was courteous, professional and timely. The pricing is very reasonable and I would definitely recommend his shop to anyone for their auto needs.
Good selection freindly and helpful.
Love these guys. Best work in town for the price. I trust them with all three of our vehicles. Forever mechanic. Fast, knowledgeable and friendly service. A++++
The owner cares he is knowledgeable and trustworthy I would not trust my car to anyone else! Fast reliable service. Youve tried the rest now get the best service ever!!!!
Outstanding service! Friendly, prompt with the right expectations and pricing. White-glove service and honest work is what I look and pay for. Thank you for your wonderful approach to customers.
Very caring staff. And wonderful people I will 5ake my car there every time.
Needed the AC compressor changed in my 2011 Nissan Altima. Steve called my right back with a very fair quote. The part came in later than expected, but he still got the job done and my car back to me the same day. On top of that, he even washed it and vacuumed it out! FANTASTIC service from a genuine guy. I will be going back and recommending him to everyone.
Friendly, fast, convenient and affordable!
I reccomend everyone in the Hickory Flat/Macedonia area to bring their vehicles to Steve. His customer service is second to no one. He repaired my wifes AC in her Buick and fixed my roaring wheel bearings in my Nissan. I promise you wont leave his shop thinking you got taken advantage of.
World class exquisite Owner, takes very good care of customers and staff. Highly knowledgeable.
This place is awesome affordable and very professional just great people I trust 100% for all my mechanical needs. Thank you all
Very good experience did a very good job fixing my car I definitely recommend and is very honest
I called about a transmission fluid leak and he was able to help me diagnose and find the leak over the phone. After that he suggested that I call the shop that did the work and see if I can get a warrantied repair. He was really busy when he took my call and took time out of his day to help me. Good people and very good mechanics. I’d 100% recommend them.
An absolutely pleasurable experience. Free pickup and delivery a bonus making it a no brainier for where to have my car serviced in the future.
Great Place to take your Cars and Trucks to get High Quality Work done and a Great price. I have taken my 98 Honda Civic in for a Timing belt replacement. Great Price and they even discovered another issue with my intake manifold. I came back in and they showed me the 3 large cracks, that would have cost even more if not fixed then. Great Customer Services and Very Quick results. Tex, Renee, Shaun, Leonard and Angie make you feel like your part of the family.
Great service in a timely manner with fair prices, with excellent customer service. I definitely recommend this facility for your automotive services.
They are always up front and honest and go above and beyond to take care of you. I dont live that close so its further, but if you drive for the best doctor. You drive for the best mechanics!! Very trust worthy and as a single female thats very important to me!!!!
Honest, detailed, and friendly. Ive been bringing both of my cars for over a year now (a 2005 and a 2010) and every time work has been done Ive always left feeling relieved and confident. Ive had everything - from simple oil changes - to the more complex transmission replacement and brake jobs done. Their work has always held up. Glad to have them in town.
I think this is the first google review Ive ever written -- the peace of mind that comes from having an honest, capable mechanic is priceless. The guys at Hickory Flat Automotive are courteous and dependable. Ive had our 3 cars serviced here many times, and I wouldnt trust them to anyone else.
The team at Hickory Flat Highway Automotive is professional and thorough. I have taken my car there several times and I have never been disappointed. They are now my one and only auto repair shop. I once had the misfortune of having to have my car towed to their business in the middle of the night. They were on it first thing in the morning. They didnt make me wait for days, unlike some other shops. If they have to order parts, they are usually there the same day, and they always finish any repair in a timely manner. Their prices are very fair. If the repair made requires a follow up visit, it is often free of charge, unless something new is found. Their follow up is impeccable. I always get a courtesy call from Leonard Boone making sure that any repairs are up to standard and that all of my concerns have been addressed. On the off chance that you need to leave your car for any length of time, they will give you a ride/pick you up, if necessary, depending upon your location. The waiting area is clean and comfortable, as is the restroom, and the staff is friendly and courteous. Plus, they have extended hours and can often be counted on when everyone else has left for the day, or the weekend. And who doesnt want to support a local, family-run business?
I received such exceptional service when I brought my sons vehicle there to be looked over before purchasing. Everyone was extremely professional and kind. I would definitely recommend Hickory Flat Automotive to everyone. Great people great service.
We really respect and trust these guys. They seem extremely honest and have treated us right in every turn. Their prices are extremely reasonable and they typically can do same day service if not while you wait. I always get my oil changed and my emissions done here and have never had any problems. The waiting room feels like its smells like leftover smoked from many years ago that would be my only complaint
I recommend them to anyone that is looking to have a quick and impeccable fix to their car. They are honest and fair guys who wont rip you off!
Very happy with the service. I would tell all my friends and work mates. You guys did a great job. Thank You
I would recommend this company to anyone!!! I will not take my car anywhere else! I feel as though I am treated like family when I walk through the door. The prices are absolutely reasonable, and the work is done very quickly! The staff is friendly and willing to go above and beyond for their customers! I will continue to refer friends and family to this business!!!
Good experience.. No bs.
You will receive exceptional service and a great price at Hickory Flat Automotive.
I knew Hickory Flat Automotive was going to be my families new auto repair shop the 1st time I used them and they came in several hundred UNDER their estimate! That was over 10 years ago, before they moved to Canton. I wont even get my oil changed anywhere else. They make me feel like I am part of their family, always going out of their way to accommodate me. Give them a shot, you wont be disappointed!
Ive been taking my vehicles here for years, I have always gotten great service. The family environment is great and always accurate work at a decent price. I tell all my friends to go here anytime they talk about needing work done.
Never a disappointment. These guys are amazing mechanics and men.I have been a customer since they opened in Hickory Flat and sent many friends their way to keep their cars serviced and running smooth. I could tell many stories of the great work they have done both in the community and on my familys vehicles. How they kept my old Pathfinder road worthy and safe until my family outgrew it and it was sold to make room for our minivan. Or how the person who bought it could still be driving it. Or how they saved a friend a great deal of money from unnecessary repairs suggested by another mechanic.Hickory Flat Hwy. Automotive understands that it is not just about a string of repairs for a bunch of customers. It is about being a part of a community, making it great, and building customers for life.
I rarely take the time to write a review, but these guys have gone above and beyond for my family for over 10 years now. I will never trust our cars with any one else. Even when we stop by for a quick oil change they go over our cars to let us know of any upcoming maintenance or any foreseeable problems. I have never had better customer service with an auto repair shop. Thank you guys for all your hard work!
These guys are excellent. Fast, low-priced, honest, and professional through and through. You cannot go wrong leaving your car with them. I have gone to them twice and both times they had my car handled in minimal time and the price was more than reasonable.
The guys at Hickory Flat are awesome. Leonard is the best manager in the entire car repair game. If hes not making 120000 per year, Tex should give him a raise!
Very nice owner looks to be a clean, and honest auto repair shop
I had a need for a roof repair and tile to be laid and hardwood floor to be repaired in which I had Beltane Construction do all the work. I must say they did a GREAT job on schedule, it was a pleasure to have so much done on time and a very reasonable price. I am planning to use them again in the near future.
I was very impressed with the service I received. The people there are super friendly and very honest. I was even impressed with the total cost of the repairs. I won’t be taking my car anywhere else but Hickory Flat Automotive. Thanks guys!
Excellent work and extremely professional. Ill definitely be back if necessary. Id absolutely recommend this place to folks.
Hickory Flat did a thorough check of a used car I purchased. They fixed the few issues it had. I would use them again for any service work needed as they are reliable, trustworthy, prompt and stay with the price quoted for the work done.
We have had a couple of big service jobs done here on a Pathfinder and Saab very promptly and correctly. Very good reliable service I can highly recommend. Efficient, economical and polite!
I was referred by a good friend. He told me they were honest and wouldnt take advantage of the fact that I dont really know anything about my car. He was right!!!Great group of people.
Hickory Flat Automotive does a terrific job! They care about their customers & the vehicles. They have great integrity, high values, great customer service & great rates. They will always steer you right.
Good mechanics and fair pricing. Although the front officer works slowly and a bit inefficiently. They might forget to call you back if you ask for a quote, but be persistent because they know their trade.
These guys were great. Im in the military, live in Canton, drill in Florida. One weekend I borrowed my husbands car and noticed the cigarette lighter didnt work which i needed to use my GPS. On my way out of Canton I stopped by to see if there was ANY possible way to have it looked at/worked on because my phone was going to die and I would also have no GPS....Within 45 minutes it was working, and I was on my way. I was SO thankful they were able to squeeze me in on such a short notice. Great guys...great owner. Thank you!!
Did a great job getting plugs out of a 06 F150 with the 5.4 3 valve Triton engine and replaced a bad coil with a transmission and rear differential service at a fair price, great warranty and a customer service oriented attitude.
Untrustworthy/Very Poor Customer service.... Clearly I was not a valued customer. I Had work done by them only to turn around and find out they did not do the job properly. Then had The audacity to lie to my face and tell me it was something else that my vehicle doesnt even have. DO NOT TRUST THIS SHOP! There are better shops in the area that are honest and can do the work properly while not cutting corners at your exspence.
Family owned and operated auto repair shop. Very organized, polite, and called later to explain everything in detail before proceding.
I just called this place to see if they could do an emissions test for me and the man who answered the just yelled NO at me and hung up. What person in their right mind just blurts out NO! at their customers and expects us to continue business with them. I, for certain, will not be doing business here ever again, and I dont see why anyone would after being treated so disrespectfully.
Leonard and staff are always polite and honest. I do most my own repairs, but I send my mother to them knowing that they only recommend necessary repairs and do not try to get her to replace parts that are in good working order unlike the local dealership.
Great people very nice very helpful but you’re paying for that price that they charge you and they move from their spot and never said if they move somewhere else or if they were done with the business
Great people who really care that the job is done right the first time!Have taken my 1998 GMC truck and my 2005 Kia to them and very happy with the service on both vehicles.Knowledgeable and friendly staff.Great prices.I highly recommend them to everyone - they are the only mechanics that I trust!
Good honest locally owned shop.
Great people from the front office to the mechanics. Definitely recommend them to anyone I know.
All around great place, Ive been bringing my familys vehicles here for a few years and have never had a bad experience!
Awesome folks.
Absolutely the nicest people and mechanics ! I highly recommend them.
After a defective manufacturers part caused catastrophic engine damage the Hickory team took care of the problem (new engine) and made the car whole again with no cost to my mother. In this day and age that level of service and commitment is uncommon if not nonexistent. On a separate occasion my vehicle had a bad transmission, or so I thought, and I was ready to buy a rebuilt for $2500. Leonard said give it to me for a day and it turns out it was a bad transmission sensor which was replaced for a few hundred dollars. A dealership wanted to sell me a new tranny. Simply honest hard working people. Ill take our cars here until they decide to retire.
The service and professionalism at Hickory Flat Automotive is second to none. My 227,000 mile pickup, which at this point in its life is held together by duct tape, dirt, and love, will never be trusted with anyone else.
Very honest and hardworking folks, they found a problem with my car that I couldnt address today and didnt charge me for the vehicle inspection. Will definitely come back.
I had a simple issue with my brake light.. They were happy to help and didnt charge me an arm and a leg....Thank You so Much!!!
Everyone is super nice and they are reasonably priced. Also do great work!!
Very honest people who do the work you need on your bvehicle and do not try to upsell additinal things you do not need as is so often the case with the national chains. I trust them to do what is needed for my vehicle and advise me only when additional items are required for my safety. I highly recommend this shop to folks in Cherokee County and other surrounding areas.
Great place thanks to them Im back on the road again
Had work done on my 2000 Nissan Frontier and was happy with the price and results. Highly recommended.
Great place to get your ride feeling better
Great place to get your emissions done cheap but also with great and fast service!!
Great service those guy are very good and frindly and honest . I think is the main thing whe you take you car to a mechanic . They fix my jeep rubicon, was making lots noise. On the transmission.. Am very happy we the results. I will recomend those guy to all my friends.
Vehicle emissions inspection, quick and easy, spotlessly clean shop. My car is a hybrid and gives other emissions inspection stations a hard time when the technician is not familiar with them.
Great customer service
Excellent service from super friendly folks!!
Charged me almost $100 just to diagnose my truck. Then came back with a $2000 quote that I had done somewhere else for $600. Go somewhere else.
Do not go here if you can help it. And if you cant help it, make sure you call someone else before you discuss anything or agree to pay anything.When you are sitting in their squatting room, its certainly not spacious or professional, you will be subject to listening to the office help talk about their personal and financial issues.Listening to that does not help your impression of this business when you are charged according to what a book says the labor will cost. Example: According to this book your mechanical issue will cost 450 dollars and X amount of time to fix, but because we are nice people we will still charge you 450 dollars but we will have two mechanics do the work in half the time.They also mark up the parts they will fix your problem with by 10-20%...if you point this out they will argue about how they have to mark up their parts so that they can afford to order/process them. There are part stores less than a mile down the road and even though I understand business and how convenience costs money I, the customer, dont appreciate having their parts processing business fees/expenses being passed off to me.the customer.Dont even bother calling to ask for an estimate. I have called in desperation to see if I would have a more pleasant and affordable experience and consistently receive estimates that I can call someone else and find something alot more affordable and professional by at least 20% if not half. This is probably because they charge according to what a book says the job should cost, not what it actually cost.Something else I noticed, while sitting in their squatting room and listening to the office help talk about their personal problems, there were people there who had already had there car serviced and paid for their service and had to bring their car back because whatever was done, did not fix the problem. One of those individuals who had to bring their auto back, was asked to pay additional money because the original diagnosis and fix, did not fix the problem.Lastly, if you try to discuss your dissatisfaction dont be surprised when they act unsympathetic and tell you that they dont sell ice cream.
Hickory Flat have taken care of all my cars and trucks for 8 years. Their prices always are the best and they always fix the problem the first time. I wouldnt go anywhere else.
Nice friendly people and they are honest and good with our ride. Thanks
Totally overpriced and charged a $95 diagnostic fee even though they fixed problem. NEVER have WE paid such if we have them do repair.
The place is closed. Business is gone locked up. No forwarding phone number. Just disapeard.
Good quick oil change
Leonard and the team are great to work with
Staff is reasonable and helpful.
Great service, honest and reliable
Professional and honest.