Good amount of different odds and you may need while traveling and great souvenirs.

VERY NICE to stop at. I went inside to use the mens room and was stopped by a stockey male employee. He offered to let me use their Handicapped Shower. He unlocked the door and assisted me into the shower room. It had a walk-in shower, sink, and toilet. There were bars in all the right places. A wonderful experience.

Your shower or bathroom doesn’t work. This is equivalent to a rest area with no building in a dirt road. If you don’t have a dire need for gas, not much here unless you want a Subway. The signs on the door going in saying it’s not working are old looking…

General Manager was ignorant abusing her position with rudeness and poor customer service skills toward veteran drivers.

People complain about this place a lot and its total bs what they say. Yes it only has 15 truck parking spots, it is cramped, and they do have showers! Overall this place has some of its perks and its amazing, the people are absolutely nice and I respect them. I come in here a daily.

Someone tried to get 151.00 off pump 6 after our card declined told us to go inside.. thank God capital one messaged my husband after we left. I really hate thiefs... stealing so.eones card numbers however they did it is just wrong. Joke on you jerks

Gas motorhome friendly. Can be a challenge to maneuver since it’s usually busy. Pumps parallel with road

Decent fuel prices, the highest priced cigarettes Ive ever seen

People are awesome here.Three Showers available, but not on the application. Walmart is very close, 10 min walk. Parking is tight, around 15 spots

Everything about this store is wrong. From the size of it, to the massive amount of litter in the parking lot, the half broken shower heads that they refuse to replace, to the toilets that are too close to toilet-paper, the size of the showers themselves. What does it for me is the obnoxious door alarm they have on the door that goes off loud as hell in your ear as you walk in and out, that Im told the GM of this store insists on having rather than a less annoying one, even as customer after customer complains about it. That tells me all I need to know about the management of this store, as if the other things werent good indicators also.

Not much for parking, most spaces youll have to blind side park, about 15 spaces available just 3 showers but overall a clean friendly place to visit.

Very very small! Only 17 spots NOT 35 like app says! We had to have our tandems back extremely far which made extremely difficult to angle into gas pumps. Another pilot that again should NOT be called a truck stop! Maybe it could be called a truck stop if they would buy the old Kmart next door! Do NOT stop here if you can help it!

Limited parking and it fills up fast. However its tight so you dont have to put up with RVs takinh truck spots. Not much inside but not horrible. The building is older and shows it. Trucks make sure to take the second entrance (further from the interstate) or youll be wrong way on a one way.

Not impressed, at all. Staff fighting amongst themselves. 2 urinals, 2 toilets. Very small truck stop with a backwards layout for parking. Only food is Subway. Emergency stop only for big trucks. IMO.Trucks camping out at the fuel islands.

Cramped, No RV parking, very little 4 wheeler parking. Only 2 tables to eat due to Covid.

Smaller than I expected, 3 showers, clean restroom.Really nice people. Not much parking, some spots required blind side backing

The people were friendly and the place was clean the restrooms were clean and remodeled very nicely

Terrible parking lot layout

Dont believe the Pilot app. Only 17 truck parking spots and 5 fuel lanes for trucks. 3 showers is the only thing accurate. Smallest shower room Ive ever been in.

We will always stop here to get fuel and cleaned up very clean all the staff are fantastic love to talk with them Thank you Keith

What a dump.

Old pumps bad service

Extremely awkward lot for semis.Womens bathroom is in dire need of cleaning. The toilet is extremely rude and obnoxious flushing constantly. Water droplets flying up out the toilet bowl at me and landing on the toilet seat contaminating it and me.Staff was very nice.

The store was clean and well-managed my only real complaint was it was so small. There was an overflow of at least eight trucks parked in the parking lot next door. Expansion would definitely be a good idea. Additional services such as laundry would also be appreciated

Showers need better attention

Very small truck parking lot, no shower.

Now! What kind of TRAVEL PLAZA doesn’t have operating facilities? Rest rooms and showers are out! Not good for business.

If I could give it no stars I would! The most disgusting truck stopi have ever seen! Urine all over the bathroom, no paper, no seat covers, trash everywhere! Go elsewhere! Go anywhere else!

Always clean. Bathrooms are clean and full of supplies. Food is good. Youre always greeted by friendly employees.

This place is easy to see from from the interstate. It is very accessible, easy off, easy on. The pump area was clean and well lit. There were plenty of available pumps and the price was reasonable. The store was tidy and well stocked. The restrooms were clean smelled fresh.

Great employees! Small Pilot though. Only a few spots for trucks, and the showers arent automatic check in. But the place was clean and a good stop!

GOOD NEWS!!! YOU WONT HAVE TO RESERVE A SPOT! JUST PARK IN THE RESERVED SPACE & THEY WONT CHASE YOU OFF!!!!!!! My husband reserved a space at 1PM. They had 2 spaces left. We arrived at this Pilot at 12:30 AM & all the reserved spaces were taken. This is not unusual at truck stops, sometimes people park temporarily while they shower, but usually management makes them move. This place, NOPE! You pay the $12.00, and arrive, a man with piercings and the rudest condescending personality will greet you, & say, Oh yes! The manager will be right out to get you a spot & make someone move! Fast forward 20 minutes, NO ONE will come out & when you go back in that same rude a**hole will say, Oh there you are! We just went ahead and refunded your money to your card. ITS 1 AM & we have been waiting here for someone to come out & tell us & not a single person in here could have come out & told us this?? Oh & dont bother asking this same gentleman to get you some chicken. A couple of months ago we asked for some chicken for take out, & he acted like we were inconveniencing him. NEVER AGAIN!

Most employees dont wear masks or only wear them below the chin. Super spreader of virus with travelers and truckers from all over passing through. Dont go in if you are high risk or are near high risk people.

It is a small pilot. I do have to admit that showers are nice and clean and so are the bathrooms. But what it lacks in size they make up for with their staff. Great place to stop shower and eat something.

Very friendly staff and clean store on the inside. Outside can be challenging. Location has very limited space to maneuver. However my overall experience was pleasant. Afternoon manager on February 2nd, 2019 was so very pleasant and helpful. Two thumbs up to her. 👍👍

I hate this tiny, little, tight place. Never any open spots. But somehow, I always end up here.

Taylor was so wonderful! She helped us beyond what we expected. It’s great to see people care about others. What a nice reflection on Pilot, to have hired the best!

With Oversize loads it better not to stop here

Very small lot, you have to blind side park because the lot is so small. The fuel island entrance gets clogged up because there isnt enough room for trucks to get to each lane.

Stopped here on way home from Cincinnati. Had a good selection of cold drinks to choose from. If hungry they had a fairly good selection of hot food in the hot case. Pizza, burgers, fries, mac and cheese, hard boiled eggs, salads and still more. Like said good selection and was all changed. While we was there. Easy access off of highway.

This is a small truck stop so parking is limited & very challenging, you have 2b on your A game to park here but there is a way to make it easier! If you planing to fuel enter from the regular truck entrance but if you wanna park enter from the cars entrance so you can manuever easier otherwise you are going to back into a spot from the blind side which I dont recommend. For food there is a Subway inside the store, there are showers available but dont expect a roomy shower because this place is small, no laundry here sorry! parking floor has seen better days so dont be shock if you see giant cracks, the weight scale works despite its decrepit appearance but is tight so swing wide or youll damage your trailer.

As always very good. When traveling we like to stop at a Pilot travel center because they are always great. Good selection of food and snacks.

Its always very clean and well-stocked. The employees are very friendly and extremely helpful. Theres not a lot of parking for trucks but there is a Kmart right beside it that has a lot of space to park since it closed. It has a Subway inside and the typical roller hot dogs and what not that every pilot seems to have.

Small lot for trucks but great employees working here. Good people. Thank y’all.

I am a huge fan of Pilot gas station. They offer best prices and other facilities that make travel so much easier. I found this place not up to the standard. Many of the pumps were down and there was a huge queue to get gas. The staff also didn’t bothered to help customers.

Excellent customer service and very clean environment.

Stopped here while traveling to get some subway, wasn’t real pleased with the service, the lady didn’t seem to fond of us being here, and wasn’t listening to the order we had stated, so we had to repeat it several times. Another thing that kind of bothered me was she toasted it but never asked if we wanted it toasted, and then proceeded to tell me sorry I wasn’t paying attention, etc. Otherwise the food was decent. Won’t order from here again. Period

Its a very small Truck stop pilot however there is an abandoned mall or shopping center literally right behind it where I saw a massive amount of trucks Im talking dozens and dozens of trucks and trailers so it is very convenient I think they should purchase that property and expand their lot. Showers are available inside there is a Subway also. Ploy is are very good and nice and helpful and kind and thats awesome. Truckers please stop being trashy people and giving us good truckers a badd name because Im sick of yall trashy truckers dumping your garbage in the woods pick up after yourself be an adult stop being a trashy trucker.

Restroom was nasty

Again this is a truck stop but it has gas for cars convenience store. Thing I like about it prices are usually pretty good on gas prices insider about normal wear anywhere else on the highway. They have good plane bathrooms law to stall said off to worry about one person going in and lock on the door. Most of the time youll find what you need and its a welcome break and rest stop

Super small truck stop. Traffic backs up frequently onto the road where you cant even get into the truck stop. Parking is very limited also. I didnt even go inside the building. I just got my fuel and left.

Great place to stop, as always. The cashier was especially welcoming, which made it even better!

This is a busy place. I usually stop by when I drive down that route for quick gas and coffee.. gas price is cheaper than the other highway gas station in the area..coffee is fresh when ever I tried. Rest rooms are clean👍. They have shower 🚿 as well.

This is one of the smallest truck stops in the nation, good service and right off the highway easy on and off but no truck parking mainly at night, if parking here I suggest making it by at the most 4 or 5 pm

I just want gas. Is that too much to ask? It took 45 seconds at the pump, which in gas pump time is about twice as long as it should, to get the gas coming out. Pilot reward? ZIP Code? OK I understand that one, then some weird beeping, then a strange delay. Work on your customer experience

Same ole same ole quick to clean showers even though the amount of drivers waiting it went quick

Great service and food

The people were very nice and friendly and the bathroom was clean clean very impressed

This stop was great and we called ahead on our trip one of the staff members went out his way to make sure my family shower experience was like if we were taking one at our home.. I forgot his name but drives a camo truck.... He was older then us but he made us fill like family.

I absolutely love the pilot traveling centers around here. They have almost everything you could ever need when youre on the road oh, which makes it wonderful when you have no idea what city or town youre in. Usually theres a smiling face at the register that can point you to the area in which you need.

Won’t let me take shower because my co-driver doing his PTI in fuel island

Conveniently located near the interstate, easy access, but signage is poor and its not clear where to go. No easy option for large RVs, if you pull up to the auto pumps, you can pay at the pump but you have to deal with tight turns getting around cars parked in front of store. If you go to the truck pumps, which is preferrable, you cant pay at the pump and its a long walk to go in to the cashier. And for Gods sake pave your entrance, like driving across the surface of Mars.

The place was clean and organized, the personal gave me an excellent customer service and the coffee was super good!

NOT A PLACE TO PARK. Barely a place to fuel. Bad truck stop.

Perfect clean and had a good variety of items a traveler would need.

Smaller pilot a compact fuel stop difficult to get in and out due to traffic and how the fuel island is set up. Staff seemed to be friendly and helpful. Soda fountain is absolutely awful recommend purchasing bottled soda.

Enough parking for about 10 trucks. Fuel island pretty tight. The staff are wonderfulthough.Edit: If i remember correctly, there is an old Walmart or something next door that is empty. So, you can park there. You just need to be wary of the stores that are still open in that complex.

Clean restrooms, nice selection of trucker and travel needs. Minimal parking only downside.

This place is kind of tricky. You see the signs for a pilot service center off of the major interstate and you think of the nice roomy rest areas that you normally see. However if youre in a car and not a big rig then this is a very difficult station to get in and out of. I would not recommend stopping here if you were pulling a trailer or a boat or otherwise.

All the employees were knowledgeable and friendly. They can tell you exactly what you need to help with pain. Thank you very much staff !!

Young lady at the counter was extremely pleasant. Facilities were clean. Great little pit stop, thanks.

The store was fine but the girls bathroom was gross. There was cleaning supplies out everywhere and dirty towels on the floor. The bathroom stalls were dirty also.

Small and nasty

I stopped at this pilot many times and have never been treated with disrespect.the employees were always respectful and kind to me.yes, like other pilots it has downfalls, but that wont stop me from coming here.The food is fresh, the coffee is great, they have everything a full fledge pilot offers.

Very clean...fresh coffee beans that can be freshly ground. Great customer service.

Busy but easily accessible travel plaza... Food, fuel, and other needed - and not needed - items... Great for RVs big and small. Lots of maneuvering room.

Nice place to top and gas up, the subway is also good.

The place that appeared clean to me, look orderly also oh, thats different. I went through there to get to the subway station in the rear inside the pilot truck stop

This place is a dump. Parking is very limited. Access to the pumps takes your driving skills. Scales are located at the far end of the pumps so if some one is waiting to fuel, you will wait. The guard rail in the place has been hit so many times it looks fake. Staff needs customer service training, at least the ones on days. I was there in the am. Enter at you own risk!

Good customer service. Plenty of food and drink. Cant complain.

Very courteous and helpful people but very small pilot

Nice bathrooms and lots of things available for purchase.

The people who work here are pleasant. The truck fuel island is abysmal. No space to pull up after fueling, and no room to wait for a pump to open except out on the busy highway. Only way around the pumps is over the scale, but if someone parks on them youre screwed.Maybe Pilot will tear it down and rebuild better. Theres an empty K-mart next door where trucks park since the store has about 10 spots.Dont go here if you can make it futher.

When traveling on the road they have the best gas prices you can find no matter what state youre in!

Very clean and comfortable place to stop wile on the road.

We stop here nearly every time I go through Cambridge. This time I left my bank card and they took it to their nearest branch. Thank you Pilot employees, YOU ROCK!

Good luck getting in off of the road. Should have parking in fuel islands. No showers or bathrooms right now...nothing says I spent money on a broken down/bad location like this Pilot, travel center my but

Great place for truckers. Everything you need for your truck and more. Truck Stop for Truckers 🚛.

Clean bathrooms, easy in and out, large selection of snacks and beverages.

Well, I only stopped here for the Subway that is inside. The woman who was doing my sandwich was having a bad day or something and had no patience, and I wasnt confused or slow in ordering. I worked for Subway myself, so I know the routine. She was lapse-minded and rude. She had forgotten something I had requested almost immediately and got an attitude and me being me had to throw it back. Not like an idiot or an a**hole. Just concise and to-the-point. She was taken aback and promptly replaced by a much nicer girl whom clearly didnt want to work the the moody woman. Other than that, it was satisfactory.

Just a quick stop but staff at that time was super nice

Great rest stop. Fuel, food and great coffee. The pizza is excellent

Nice stop nice bathroom nice staff 👍 convenient off hiway

Small Pilot. 3 showers, small, nothing to sit your bag on just the floor or you can overturn the waste basket and sit your bag on it. General cleanliness was ok. Staff are not early morning people. (2 a.m.) William at Subway is a nice kid. (6 p.m., Sunday) Parking for big trucks are few. (counted 18 on satellite) It appears there is a lot across roadway with room to park. Must be the other 17 spots because the Pilot app states 35 spots. Overall, this is a decent Pilot.

Got a rather good CB radio here at an awesome price

We drive a semi & the parking lot is to small. My husband says the mens room needs more stalls & frankly so does the womens. With 20 parking spotss now i know why the parking lot smells the way it does. Store prices are at reasonable. Happy Truckin.

They always seem to have everything you need at Pilot Travel Center everybody was nice it was clean and everybody was cheerful I will return the next time Im traveling Ill make sure I stopped in there

I never have issues with the staff but the location of this store is awful. One of the tightest lots, only about 10 truck spaces, a real pain to get out of because there isnt a light and traffic can stack up because of the on ramp.

In and out with gas and a clean windshield. Bathroom was clean, and small talk with the cashier was pleasant. When I retire I want to work here!

Small place but a ton of parking next store, drive past pilot to next driveway and there is a abandoned Kmart with tons of parking.. pull in youll see for semis been doing it for years by Burger King