Coming straight from the mouth of a (cant believe Im admitting this) high-maintenance customer, the crew at All American Granite did not let me down. They came back more times than Im sure they ever originally had planned on coming, dealt with a half finished kitchen that wasnt even close to being ready to measure for, and worked until the job was complete. They came through with the most beautiful countertops I could have imagined - even if they are the length of a football field. If you decide to do work with them, they will not let you down on price, quality and service.
We had a great experience with Cassandra, Michael and the team at All American Granite. With Cassandras help I picked out a gorgeous slab of granite for our kitchen countertops. Michael then came out and very meticulously measured our counters for the granite placement and realized they were not level due to the floor sinking a bit over time. Anyway, through his amazing expertise and guidance, a carpenter was able to shim the cabinet tops to perfection. I am flabbergasted at how that granite changes the look of our previously outdated Corian countertops. The beautiful granite makes the open-concept kitchen/living area come together much better and the colors now all really pop. Thanks All American Granite!I have attached a photo of the new granite, plus a photo of the old Corian. Bear in mind the bronze glass subway tile will be installed soon to complete the look of our kitchen.
Overall a very kind crew who did tech measure and install. The main gripe is we have a seam that in the middle is a 1/32” high. It’s flush in the front and and the back. It seemed that the piece around the sink was crowned down relative to the piece it was meeting up with. For those of you in construction, you know this is a lot for a finished countertop. I made a call to the business to see if they could either adjust with a filler or grind down the high spot. They quickly got us on their schedule for the following week. That day came and when the crew came out they told us there is nothing they can do. Apparently quartz can warp from the elements where it’s stored is what they said. So now I’m stuck with a spot next to the sink that chips dishes when you slide them on this spot. I’m pretty disappointed that at no point during the sale was this discussed as a potential risk the customer takes on. If quartz does warp why would you process this slab? The customer shouldn’t be held responsible for your material issues. Or why wouldn’t you measure the slab and put this on a section that meets a wall? I was pretty disappointed when I simply got a shrugged shoulder response of sorry that sometimes how it turns out. And if I was really bothered by it, call around and see if other stone companies would rework something like that. Bottom line, apparently customer service doesn’t matter when business is booming. Go to a more reputable counter top business and save yourself the potential headache.
I was referred to All American Granite by a friend that highly recommended them. I wanted to update my kitchen but was new to the process of what goes into remodeling. From the first time I spoke with Cassandra, to Michael taking the measurements and working with the installation team, all my questions were answered and I was treated with respect and kindness. I especially want to thank Michael for answering all my questions and making sure I was happy with my project. All American Granite has a great team. My countertops are beautiful!
Decided we needed to update our kitchen two weeks ago on a whim, and out new counter tops are already installed! Super fast and very helpful. I went in and had no idea what I even wanted, but Cassandra helped me pick out a beautiful piece of stone that really pulls our kitchen together. Mike, Dylan and Shepard were very professional and removal and installation went very smoothly, they even gave their opinions on some of the backsplash we were trying to decide on which was so nice as they have seen way more kitchens than I have. They definitely went above and beyond and we are so appreciative. Overall best experience we could have asked for. They made sure to clean everything up and didnt mind our dogs constantly bugging them while they were trying to work.
Absolutely amazing company to work with.Their skills and qualities speak for themselves beyond happy with my installation
Cassandra was excellent! I had been to many granite stores tying to decide on color, price, and installation cost. American Granite was my choice due to the assistance and care I received from Cassandra. She helped with color choices and timeframe for installation. I would highly recommend American Granite. As a Realtor I will certainly send my clients to her.
All American Granite has it all. They were the best price out of 6 different quotes. The above and beyond service, the nicest people to work with. The installers know what they are doing and were also nice to work with. The quality of work exceeded our expectations. Will definitely be using them again for future projects. Thank you!
My experience dealing with the entire staff at All American Granite was top notch. Cassandra the owner was incredibly helpful and responsive to all of my questions and concerns regarding the installation of my quartz countertops. Mike did a great job measuring out the template of my kitchen area prior to the installation. Dylan and Tyrone installed the quartz and did a fantastic job placing the quartz in tight places, lining up the seams and shining it all up when they were done. I highly recommend the company as I had a tremendous experience with them.
Dylan, Shepherd and Mike did an amazing job yesterday installing our new kitchen counter tops! From start to finish this process is the Best experience we’ve ever been through. Would definitely recommend them to anyone. Hire these guys!
Cassandra (owner) is super helpful and flexible. We shopped at least 3-4 other places and kept coming back to AAG. She was able to find us exactly what we wanted in quartz. Would recommend them in a heartbeat! Installers were courteous and professional.
Like countless during the pandemic, we took on updating our kitchen countertops in late 2020. By early 2021, we have in place the best priced, and nicely installed new tops, by All American Granite of Burnsville! Owner Cassandra & her team gave us a small shop experience with big outcome in that we enjoyed working with everyone involved, including the subs Cassandra helped recommended for plumbing & gas disconnect & reconnect!
The personnel from the shop did a tremendous job in placing our refrigerator where we wanted it. They wee professional and efficient, even with a tough job ahead of them.
This was a two year search for us to find the granite we wanted and who we trusted to do the install. The owners Mike and Cassandra were a pleasure to work with and made sure all of our questions were answered. We felt very comfortable that the install would go well and to our high standards and it did. The same guy who did the measurements also did the install. The installer Jake explained granite care to us in quite a bit of detail and we feel comfortable taking care of our investment. The installers were respectful of our home while they did the install. My wife and I couldnt be happier and would not hesitate to recommend this installer.
To say we are pleased with our stone project is greatly understated. Cassandra went above and beyond to make our dream kitchen a reality. Awesome customer service, excellent installation. This was our first ever big remodel project, and All American granite made it easy. THANK YOU!
Phenomenal experience with the All American Granite team! We initially approached AAG when Mike & Cassandra were gone, and Jake walked us through all possibilities for our dual bathroom renovation. Jake has so much knowledge and gave us a ton of insight we didnt receive when browsing competitors. The level of service he gave, sold us on AAG. We ended up using Misterio from Vicostone on both our bathroom countertops. Mike and Cassandra were excellent to work with and showed their level of care throughout the process.Craftsmanship and install were amazing. Love our finished bathrooms! Thanks again, we had an awesome experience.
All American Granite has helped myself, my clients, and my family for years now and we all couldnt be happier with the results. Great communication, great pricing, and even better installations! I highly recommend contacting them today for all your solid surface needs. Cheers
Wonderful small family owned business with a great team. I had a counter top made for my salon and when I moved locations they moved it and installed at the new location. There were many hiccups on my end but they were amazing and made everything work and I couldnt be happier. Ill forever support this family and company!
All American Granite does amazing work. Cassandra and her team helped us with our basement bar and it looks great! I would highly recommend All American Granite
Quality and pricing were okay, but installation was extremely poor and installation team and management was very unprofessional.
This is the second time we’ve used All American Granite and we weren’t disappointed. Used the same installer, Jake, both times as well. Always professional and very reasonable in pricing. Quick turn around from picking out the slabs, measuring, and install. Would highly recommend.
Excellent experience at All American Granite. From the time in the store working with Cassandra, to the measuring and installation with Jake, we had great customer service. Good selection, good pricing . Cassandra called the same day they installed to see how we liked it. Highly recommend!!!!
Just had a quartz countertop installed by All American Granite. Mike and Cassandra were very easy to work with. This was our first ever kitchen remodel and they explained everything we needed to know about what we wanted in the end. They even let us take sample pieces home to see how they would look in our kitchen! The entire process was very simple and didnt feel rushed. The prices are very competitive and most importantly the quality of work is top notch. The day of install went so well, and the install crew removed our old counter tops with no damage to the walls or existing cabinets. The entire process of removal to install only took two hours! The Seams were perfect and are barely noticeable. The countertop looks great and we couldnt be happier. Would definitely recommend All American Granite and will be using them again in 2019 for our bathroom, Thank you to Mike, Cassandra and Jake!
So thankful for Cassandra and Micheal for their help in picking out our beautiful countertops! The install was fast and they did a great job! Super helpful and gave us some great ideas to help get the look I was going for. Thank you!
This place is wonderful - Great prices, very knowledgeable, and keeps their commitment to excellence.
Poor communication. Multiple delays in installation of our granite. I still have not heard when our granite will be installed, when they were not able to install on a rescheduled date. Look else where if you want your home, landscaping to be done in a timely manner. Will update review if things do improve.
Absolutely loved working with All American Granite. They were so friendly and they me feel like family! I was impressed how they remembered who I was each time I stopped in, even with a few months in-between. I compared their prices and found them to also be the lowest! It was an obvious choice to work with them! They always did a great job answering my questions and responding to my emails quickly. I also had a great experience with the team that came and did the measurements and install. He clearly had a lot of experience. I could tell he also cared about what he was doing. He suggested to move the crease from where it was originally planned and I am so thankful that he did. He also helped reassure me the style of edge I chose was a good choice for our space. Very pleased with the whole experience! I highly suggest working with them!
We installed a new wet bar in our house and chose to go with All American Granite based on our first impression walking into the showroom and being greeted by the owners. Michael and Cassandra were extremely informative and customer oriented and that made the entire experience easy. The team that came to measure and install were also incredibly knowledgeable. We are happy with the finished product and extremely pleased with the process from start to finish. Thank you!
Very friendly and professional service. Install went smoothly and done on time.
Great company, quality work and awesome employees. Everyone was very easy to work with and they really do care about their customers. Would recommend them to anyone I know!
Best experience! We shopped around and landed on All American for their small family owned pride, high quality selection, fair pricing and commitment to support veterans! Were a proud US Navy vetveten family and its important to support local business that support our military. Attention to every detail and expert install. Our new home is beautiful and the granite countertops are center stage.
What a pleasure to work with Michael and Cassandra, the owners. I received gorgeous granite counter tops at a very reasonable cost. Top notch quality. I recommend this company without reservation.
We could not be more pleased with this company. Wepurchased our granite there, and had them install it. Theywere so helpful with learning about granite and making ourselection, and the installers were excellent . Theirattention to details was so thorough, and the seams theydid were hard to find! They also gave us a lot ofinformation about protecting and using our granite. Weare confident that if there is any problem or question wecould call them. The price from All American was verygood. We would go back here for all our granite needs!Our granite kitchen is just what we wanted.
We are 100%satisfied with our granite counter tops! The owner of the store let us take a sample of granite home to see if it would work with our cabinets,which was very helpful. The installers were polite,courteous, and answered all of our questions. Our kitchen was spotless after they finished with the install. All American Granite had the best granite prices we found, as well as a good selection of granite to choose from. We would recommend them if you want a knowledgeable team to help remodel your kitchen or bathroom. THANK YOU!
We had a great experience working with All American Granite for our kitchen remodel. They were helpful, friendly and accommodating to our schedule. I would highly recommend them to others. It was nice to work with Cassandra and Michael.
I am a contractor and I flip houses, I am not always looking for the cheapest price I can find on granite, its about the professionalism. Mike and Casandra are professional and know how important it is be a timely schedule. I have used their company for the past few years and I will not go anywhere else for granite. Great customer service and always nice selection of current styles and colors. A+
Have been in twice. This is a family business with owners on site that care about the customer. Better pricing than the competition up the road. I was unable to find the specific quartz piece the first visit but came back for my next project because I really wanted to support their business. Being nice to the customer goes a long way in my book. Thank you!
We just had new granite countertops installed in our kitchen and we couldnt be happier! Mike and Cassandra were great to work with and made the process a entirely enjoyable. Beautiful work and I would highly recommend this company!
Mike and Cassandra helped me a lot with matching my backsplash with the granite as well as the type of sink that works for my kitchen. Their customer service is excellent and unbiased and they treated me like family. I highly recommend them and I will definitely come back for future projects!!
Our new granite counter tops are beautiful. All American did a great job - easy to work with, great service, walked us through the process and it went very smoothly. We were very happy we selected them.
Great to work with. I read the reviews before choosing AAG and they were all very positive. I found that they were also all TRUE. We could not be more pleased with the service and fair pricing.
Great selection - my wife found just what she wanted - especially thanks to Cassandra! Both Michael and Cassandra were fantastic to work with and made the job much easier.
We went to 4 counter store before All American, and every place had the same selection of stone. All American was the first place that instructed us to go to the stone provider to choose a slab. Great info.
Very knowledgeable and friendly service
We are so thrilled with every aspect of this project working with Mike and Cassandra and Jake and Jason (their recommended plumber). The granite install is perfect for our kitchen and two bathrooms. Mike knows his stuff! They were fast (two weeks from decision to install), efficient and perfectionists. So cost effective I should have done this years ago! The granite pattern flows like a piece of art in my kitchen with many seams that are perfectly laid out. Just wow.Jake as their installer is a master at his craft too. Perfect seams. He obviously really really cares about his work as much as Mike cares as the owner. Jake gave us great info on how to care for the granite, which will make it easy. He even helped us figure out how to finish the mirrors with mosaic borders that we will love. I would trust anyone that Mike hires.Their recommended plumber Jason gave us a flexible timing for the disconnect and the faucets install and even brought us the kitchen faucet from his supplier when I couldnt find one. Perfectionist too. Also, what a great guy! And everyone was on time. Wow. Loved it all. Love my new kitchen and bathroom.They do go above and beyond like their website says. They are the real deal. So glad I followed my instincts and stopped by their shop across from the Burnsville High School along Highway 13 at Portland.
All American Granite did a wonderful job on our pickup order. I couldnt be more happier with the customer service, and the attention to detail I would highly recommend them to anyone that I know!
We had granite countertops purchased and installed by All American. Mike and Cassandra were great to work with. Everything was flawless from purchasing through installation. I’d highly recommend them. Thanks again guys we love the new countertops.
Great experience. Friendly professional and extremely knowledgable. Jake was a great installer and we are very happy with the end product. Would highly recommned All American Granite. thanks
Very easy to work with, flexible schedule for measure/install, and great selection! Would recommend to anyone looking for quality counter tops and excellent customer service.
Our counters look great and a wonderful group of people to work with!!
Super friendly, extra accommodating to assist me with my needs in helping out with a church remodel. I will definitely be back for my own personal needs! Thanks Mike and Cassandra!
Being new to the twin cities, we relied on reviews to pick a company to do our countertops. American Granite did not disappoint. The new countertops in our kitchen and master bath look beautiful. We had only one small problem when they were installing a section of our kitchen counter and it was recut and installed by the weekend. A pleasure to work with both in the showroom and in the installation. Would highly recommend for price, quality and service.