Wife loved it, like toys R us for grown ladies who love make-up. Liked the 60 day return policy on everything! Im sure the wifey will be back for sure!
The ladies who work here are super attentive. I love the energy. I asked one girl what foundation was the best for me. I had breakouts and Im always running around so I need one that will stay. She pointed me to a tall lady with long light brown hair. I cant remember her name. I told her what I was looking for and she gave me a it cosmetics foundation in my EXACT shade. Its perfect. Those two ladies were amazing. Definitely know their stuff.
I didn’t want to sign up for the rewards and the worker was extremely pushy and made me uncomfortable. She got upset and just tossed my bag at me after the transaction and didn’t say a word. Terrible customer service. Nobody welcomed me and they all acted like they were better than me. Won’t come back to this location, sephora is better anyway!
Went in looking for some one-time use self-care items, such as, facial masks. After looking around and finding most items on my list, a staff member helped me find the remaining items. It would be helpful to have all the one-time use masks and such in one area.
I was here 10/17 2021. And wanna give a shout out to the ladys working the registers at around 4pm. They where clearly short staffed bit working their buttons off. Even tho 3 customers behind me where being extremely rude for no reason at all to them. So props to the chashiers yall handled it like Champs 🖤
An adventure every visit. So much more than candy.
Workers werent very helpful until I asked a few different people. Ended up finding what I wanted, not a very big ulta compared to other stores but they have all the essentials. Salon department was most helpful
Great variety, deals and clearance rock, super helpful staff and knowledgeable about what they sell!!
This is my favorite location! I see Bridget at least once a month and she does a GREAT job!Staff are very friendly and very knowledgeable about the products in their store. I went their last night and needed something to clean my make up brushes. A sales associate showed me a product. Trusted him and took it. On my way to the register, I saw another brush cleaner product. Asked the cashier her honest opinion on the two and she said she liked the product shown to me the first time and was raving about it. So..... I bought it, tried it abs it’s amazing!Can I give them more than 5 stars??
Absolutely amazing staff af this location! I came in looking for products for my 2b hair. I had a loose idea what I was looking for but the options made it a hard choice. I asked an employee for help and she referred me to her manager. The manager knew exactly how to help me! She reccomend a shampoo and conditioner as well as a cowash and styling product for my type of hair! Also gave advice on what to try next if I need to add something! Highly recommend these people!
Great prices. A few empty sheves. That is why I gave it 4 stars.
Fancy place to buy cosmetics and beauty paraphernalia. Over priced. Staff helpful and available.
I was at Burnsville location for purchasing an item and there’s a coupon fir saving if you spend certain amount of money I gave the cashier the code that what says online and she said this is not working I need a barcode which is am fine with it and I tried plenty time to get the barcode and I couldn’t because the online website was lackey and the cashier chatting with the another one and I’m standing to figure out how to present the coupon and even their supervisors there no one willing to help I never stop for shopping from that location any more, customer service rates are ZERO.
Haircut was great. Wonderful hairdresser
Very knowledgeable staff and helpful!
Cool. I actually went to the liquor store.
I went in to buy the Dyson straightener, when I got to my car I realized the box was empty! I went inside and the staff was quick to help and found me a store close by that had one in stock so I was able to still get one! They even gave me some awesome product samples as a gift. Great customer service.
Always have products in stock
The BestKnowledge of employees is amazing and the prices are great👩🦰
Bridget curled my hair for engagement photos and did a great job! She shared product information and gave me tips on how to work with my hair. Highly recommend!
My last haircut with Rita at Ulta in Burnsville .She is moving away and I am heartbroken. Only one who gets short hair! Good luck sweet lady!
Haircut was great. Wonderful hairdresser and reasonably peiced.
They need more staff.. They didnt have any good advice for products that work with eyelash extensions. The young lady who was running the register was nice
Good staff to help
Affordable prices.Knowledgeable staff per each beauty section.Always receive discounts on purchases.Receive coupons via mail and email monthly.Try makeup products before purchasing to ensure you like it and how it looks on you.Perfume selection.
Thank you Rachel for helping me find a comfortable matte lipstick 💄 from anastasia I got rust and trust issues looks good with my skin.
Rita and Bridget are amazing! See them if you need your hair did 😝💓
At this store I had an employee finally match me with a foundation that actually looked like my skin tone! It was magical because I’d been on the search for about a year, trying shades and finishes recommended by other people at other Ulta stores but at this one I finally found my ultimate match :)
Burnsville Ulta, the parking lot is a nightmare, but its easy to find what youre looking for here...ooh, The Ordinary Buffet...im looking beautiful already!
Looked up what I wanted was TOKD IT WAS SOLD HERE, make a 45 min drive to then find out the ONE item I was after they DO NOT CARING. HIGHLY DISAPPOINTED. Do NOT ADVERTISE items you dont actually caring!!!!
Good price and choices
The last helping me was rude but the cashier was very nice
The woman who helped me was very good at listening to my needs and helping me find different options. I have super sensitive skin and she was extremely helpful. I like the variety of brands here too.
What not to like about Ulta. Its your one stop shop for anything beauty. There staff are very helpful when needed and leave you be if thats what you wish.
Great products with reasonable prices. Friendly staff. They must be busy on weekends because inventory is sometimes depleted on Mondays. Be sure and sign up for coupons. There is an app that works great.
Kaylie was awesome. My first time there and I loved my haircut. Definitely going back again. Great first time experience .
I really liked this location. I needed some advice on facial products and the two ladies I were talking to were extremely friendly and patient with my 1,453,239 questions. One girl went out of her way to make sure I got an awesome free gift that wasnt the typical hand out. I loved it and will be back.
Going there today was game changer. The sale person Danielle, was thoughtful of my budget and best bang for my buck .
I went to this store not knowing about what to get and Krista helped me out and picked out many products for my skin and I am absolutely satisfied and will be coming back whenever I need be! Look for Krista she is very knowledgeable about the products she provides! Was a lot of fun!-Juan
I would give them 0 out of 5 stars. The location, or at least who I talked to, (she claimed to be the GM) was so condescending. Won’t be coming back.
The helpful staff color matched my wife to get the correct makeup. Had everything that we needed with many options to choose from. Very clean.
I love ulta! This location has very friendly employees and the store is larger, cleaner, and more well stocked than the ulta inside of the mall of america. I like that I get catalogs and coupons in the mail to plan my next makeup shopping trip and hopefully save a little money since makeup is not cheap!
Everyone there is super friendly, the store is spotless, and they have an expansive selection. I LOVE their salon and Jenna is THE BEST!
Super helpful and looked in the back to see if more product was in the back room. Kendra was awesome
I been coming to this location often since it’s the nearest to my house, staff in this store is absolutely rude and no one greets you. No one asks if you need help and walk pass you like you’re not even there. So rude when you ask them questions. I will no longer be coming here. People are coming to shop and spend their money, I expect a decent treatment and great customer service.
Great black Friday deals!
Great hair care sale all July! Love they always have a $3 off $15. Great products and great sales if you time it right
Professional and helpful associates. Can always find good deals. Can get cost effective specialty services like facials.
I like their selection of cologne. the best part is its free to try. so if you have time you can just stop here before you pick up a hot date
Great store!!! Great variety. Pricing is mostly good, though some things are over priced, but all in all the store is worth shopping at and the staff is friendly and professional.
Ulta is the best retail store for all things girly, makeup perfume, skincare, haircare, and they have a salon right there for a brow wax or hair service
Holy selection Batman. I didnt know there were this many things a person could use on ones person. Also, get your hair did by Britt! She makes you feel brand new again; like you got a new head.
Ulta is the best!! Even more so now that they have MAC!! Prices are great.... And if you are one of those who are unaware, buy one get one half off on most commercial things, maybaline, cover girl etc and all Ulta brand!! And the rewards program is awesome!!
Ulta beauty always has whatever I need for makeup, skin care, or hair care. I love this store!!
I was in there today and Danielle is a goddess. She helped me from start to finish with a new skin care regime, and I love my new Clinique products 😊
These girls know their stuff! Even held the last mascara I needed for me when I got there!!!
Great variety of beaty products. Clean facility
; No one wanted to greet me until 15 minutes later. Thats fine. I was planning on spending a whole lot more money. Lucky that Sephora doesnt offer Mario Badescu. On a good note, the cashier was really nice and patient with me.
Not the most helpful staff. They have all the stuff my girls need but your kinda on your own.
I have always had a great experience at this location. However when searching for a new moisturizer I encountered a very brash and unprofessional woman. She did not listen to what I was looking for and kept trying to push very expensive kits on me to help with my redness which I dont have or even mentioned having. I said Im very particular with smells as well. She told me to try this one product and put on my hand. I smelled and advised I would not use that. She rudely responded saying well arent you just a snobby snob picky little thing WOW! In what customer focused industry would that ever be acceptable. I foresee a very short lived employment there for that woman.
They had a lot of make up; however, I went in looking for something specific and asked 2 different employees. They both told me they didnt have it but they didnt even try to help me find something similar or to look up to see if other locations had it in stock.
Team is super friendly and helpful. The options can be overwhelming, and they help you find and narrow down your options to find just what you want.
What a mess; called in and booked... they lost my reservation but allowed me to sit, but pushed some other customer back but at the expense of one stylist who was openly berated by the girl who thinks she is pixie/fairy. I could have cut my hair more fashionably by myself without a mirror, had to have it fixed the day after (at another place) after asking her twice to fix it. If you’re a guy you can do better... anywhere... and for less. Very disappointed.
Their car side pick up really sucks
RITA you are a life saver! My daughter had her upper lip severely burned at another salon and had homecoming! Rita took her, made her feel it was going to be ok and was able to cover it up. You are an gem!!
Where the hell do you think this phone has been?????? ?
Expensive...but what are ya gonna do about it haha the cashiers I interacted with were great! We had a short convo and they were very personable and fun
Love love this real roast beef so yummyLarge portions fast friendly
Salon services are great and they have every beauty product you could want.
I was so happy coning to this location everyone is so nice and helpful and making sure you know what type of deals are going on in the store and they are very informal about all sorts of products its really honestly pretty great.
Great products, spendy but ok if u get what you want, friendly & helpful if u need it!
One of my favorite places. Knowledgable staff.
Great customer service, big selection and prices. Download their app for special offers and coupons.
Ive always favored Ulta. Their rewards perks are valuable and such a wonderful incentive alongside the discount you receive annually off excluded items like fragrance and exempt beauty brands. Wished they would carry the Aveda Invati line. Then this would be the perfect store for my beauty and salon goods.Ive learned to shop the very first day an ad kicks in to be assured I get my color or style products. They sell quickly and will not likely be restocked through the sale. The service is hit or miss but its always been pleasant for me. Overall, this is a nice store, clean and organized.
The make up sales people are very helpful.
Love this place. I rack up points to use towards products. There is a wide variety of beauty products and sales all the time
Their really nice and helpful.
Thank you for the excellent service and I appreciate your help Rita...I will be back !!!
Worst facial ever! I booked a microdermabrasion and she said - theres the machine but I dont really know how to run it yet. She claimed she had some other options for a deep exfoliation. She mixed stuff right by my ears and sloshed stuff around on her hands over my face, like she was warming it up. It splattered on my face before she started applying. I left a greasy mess. I later found that what I paid was for microdermabrasion but never got it.
I called into the Burnsville store because I have always received phenominal service, and once again that was the case! Katie answered the phone and helped me with my skincare need. I was unable to stop into an Ulta and am heading out of town. Basically, I purchased two products at the same time and now am breaking out majorly! Katie helped me figure out which product was most likely the culprit and she also let me know I can return the product if its within 60 days of purchase. Thank you for the excellent customer service, Katie!
Okay service. The 3 times I have gone the staff seems like the customers are an inconvenience instead of it being a customer service based store. I really like the Eagan store over this one, and they have more on-hand of sale products.
Wasnt there
Ulta is leading the US K-Beauty game and this store has the largest collection of it
I was treated VERY rude by a very tall blonde sales lady when I asked for help.I just wanted to SIMPLY find a lip liner in the NYX brand to match a lipstick that I have.Every question I asked her was met with a very snotty,rude,crabby attitude.She just stood there & basically ignored the question I was asking,offering me NO help still or at least any suggestions & acting like she didnt want to help me & wanted to leave.I CLEARLY said at the beginning that I wanted to find a lip pencil to match a Lancome lipstick that I have at HOME.She said we DONT sell Lancome here with a very nasty attitude.So CLEARLY she didnt listen to me from the START!!! I TOTALLY agree with the other latest reviewer,They dont seem like they want to help the customers,so I will go to the other nearby Ulta to get what I need.
My wife loves it there. Has everything she needs
Love Bridget! Shes awesome
To the Asian transgender man /women, you helped me on 2/2/19 at 1pm I returned a Nars conclear, you were super rude and I let you know I wasn’t happy with my color match and you disregarded my complaint, also I paid cash and debit, I wanted all cash back for the 32 dollars not just 20, you guys CAN give cash back on debit you’ve done it before, stop being a snotty little diva wanna be and get over yourself, find a new job ! Your lucky I didn’t snap on you, I was very close, maybe another time !
Love this place, helpful, knowledgeable, friendly and professional
Found just what I was looking for
Good to shop.
Love the monthly supply of make up
Great place for hair cuts and quality service
Nobody greets you as you walk in and nobody asked if I needed help. Service could use some work.
It was a bit overwhelming for me but for other ladies I am sure its awesome .
My young kids loves this place
Very nice associates! Extremely helpful!
Amazing products!
Rose is the bestest!!