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GameStop
14017 Grand Ave, Burnsville, MN 55337, United States
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GameStop
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Te
Review №1

Still has mask mandatory in store even though the CDC has removed the mandate for people that are vaccinated. I was still going here trying to help out a struggling business but not when theyre going to keep him ask mandate inside the store I will follow the science from the CDC not from a GameStop employee. I would have stayed plenty far away from the zero people shopping in there the only person I was close to was the employee that came up with a box of masks like a drone it was interesting looking at the box and seeing that it says not for medical use

st
Review №2

Dre is always so helpful!

ma
Review №3

Overall amazing experience! Helped me with everything I need and answered all my questions even when busy 5/5 Stars.

Je
Review №4

Great service, great company. Intrigued by the future use of NFTs

Br
Review №5

Clean store with friendly staff. Say what you will about Gamestops corporate trade-in policies/values, but this store is warm and welcoming.

Ho
Review №6

The gal that helps is wonderful

Tu
Review №7

I dont understand their anti scalper policy. I tried to buy a switch because gamestop is basically the only store with any in stock. I was told I needed to purchase an additional 5 items in order to get the switch. Now, I understand anti-scalping rules believe me. But I was planning on buying a few games which wouldve added at least 120 dollars onto my purchase. Why should I have to buy 5 dinky 2-10 dollar items to get the switch when buying two extra games would literally make them more money and prove im not scalping? The employees were nice enough.

Me
Review №8

Wonderful location with a great staff.

Fr
Review №9

Great place. I found my games!!

Sy
Review №10

Staff are nice & they have good prices, clearances often

Ke
Review №11

The employees here have always been very helpful. Especially the manager Chan, he is great! They always take the time to help guide me, as a parent, in making the best decisions for our kids.

ki
Review №12

They are about there games want to find a good game holla at gamestop help and protection big facts

Th
Review №13

Very friendly and helpful staff. Quickly became my favorite location to visit. Selection is decent for used games and the staff is great at giving new recommendations.

He
Review №14

Our associate was very helpful.We had an idea of what we were looking for and she knew exactly what we were looking for! She retrieved the game for us, collected our money and out the door we were! Very pleasant shopping experience. 🙂

Za
Review №15

Employees at this location seem to save all the new products for themselves making it pretty hard to find new products. No wonder people just buy online. Not worth going into the store if this is gonna keep happening.

Ty
Review №16

I was here for Black Friday before the crowds manage to storm the place. The service was awesome. They were so helpful and patient with me while picking out gifts. I got some great stuff with their help. They explained things to me in detail so I wasnt confused about anything.

de
Review №17

Drove from Farmington, got there at 7:35 and they were already closed..sign on door says open until 8.

Li
Review №18

Great customer service. Very clean. Well stocked. Thanks!

Is
Review №19

Love Gamestop, their used game section is always stocked well and good pricing.

Br
Review №20

Put a couple orders in online. They were ready before they even opened and I was able to get them shortly after they opened. Was greeted quickly and asked if I needed anything. My daughter and I were left to shop after I said I didnt and was helped as soon as I was ready

Ka
Review №21

Staff is knowledgeable and they have all the newest games and equipment

Ja
Review №22

This is my favorite GameStop. I actually go pretty far out of my way to make it here. Great service, knowledgeable staff, and better than average selection. My only real complaints happen because of corporate policy and thats hardly the employees fault.

Jo
Review №23

Great experience. Employees are very nice and polite. Help you look for anything you are looking for.

Ta
Review №24

Associates here are always helpful. They are happy to talk about the games, give opinions, and offer suggestions. Good variety of products, kept orderly. While I stood waiting for my husband, an associate handed me a coupon for an extra $5 for trade-ins. I asked about a coupon from their flyer with extra trade in value and they said they could stack the $5 on top of it. Didnt mind going back for that when the coupon effective date started.

Sa
Review №25

We just went in to look. Chan helped us out, super knowledgeable, super talkative and happy. We had a great time talking with him and ended up leaving with a game that had just released and a few other things. We wish he worked at our Gamestop! Lol. 100% would recommend because of him:)

Ja
Review №26

As a former Gamestop employee, I always like to go to stores Ive never been to in order to see how well-run the store is. Service was nice, the employee at the time wasnt pushy, and was very friendly. Store was in as good of shape as youd expect after a long day on a weekend with only one employee on the clock. Ive definitely set foot in worse locations, and will definitely revisit here whenever I get the chance.

Ti
Review №27

The native American that helped me was great. Very knowledgeable. Definitely be stopping by again.

Re
Review №28

The store has amazing employees. Great store

Sa
Review №29

The guys working on Saturday provided excellent customer service!!

Be
Review №30

Helpful customer service. Knowledgeable staff.

Dr
Review №31

I just like the store.

Da
Review №32

Its a great spot to buy games but sometimes the employees there dont know what the hell does going on in the gaming World sometimes

Li
Review №33

Nice socks

Bo
Review №34

This is my favorite Gamestop.Other locations seem to hire people that dont want to be there or help.This location is quite different!The knowledge and willingness to help is unsurpassed anywhere else!

Su
Review №35

Service and knowledge was good but the machinery bought gliched out within 3 days

Ev
Review №36

Every time Im in there, I feel like theyre a friend I know who happens to work at a gamestop. They always know what theyre talking about, and arent afraid to share their honest opinion of a game. So pleasant to visit.

Ch
Review №37

Great 🚫🧢

Kr
Review №38

Helpful employees. They helped me find exactly what I was looking for.

Fi
Review №39

The GameStop in Burnsville has some of the best customer service Ive seen in this franchise. They are friendly and give you space if you just want to browse GameStops selection of games and game based toys.

Sa
Review №40

Love going to GameStop to get deals on games!

IM
Review №41

Mitch is great! Helped me with the utmost respect and kindness. Got me what I needed and explained my rewards card and how to set it up! Give this guy a raise or a promotion.

To
Review №42

It was all right so far employees are really nice

Na
Review №43

Well first off there isnt a problem with the staff. I just have to say. if you walk into this store you have already made your second mistake. your first one was buying a console. do yourself a favor and get a pc. You wont have to leave your house anymore for games.

Tr
Review №44

Friendly and knowledgable workers, theyre down to help you and you gaming needs. Great place to buy the latest and the greatest in gaming. Although the PC section is very small.

La
Review №45

What happened. Used to love this place.

Ke
Review №46

They didnt have what I wanted

Be
Review №47

It was just a quickie, but service was great !!!

Ma
Review №48

This gamestop is awesome. Everyone that works there is helpful and nice to talk to.

Jo
Review №49

The staff here is amazing and always helpful, the store location is a little out of the way, and the store is a little more cluttered than others in the area. I dont feel like this is a problem with the employees there, they seem to be understaffed.

Sa
Review №50

Lots ir things, used games for good prices, nice people

Ry
Review №51

Great friendly service, people working there all seem to genuinely enjoy helping people

Cy
Review №52

Amazing customer service, and extremely helpful employees. If you have any questions, odds are the employees know the answers to them and more!

Ma
Review №53

The staff is amazing and they have such a wide variety of games!

Wi
Review №54

Had what I wanted and got friendly service to top it off.

Do
Review №55

I love this store its been around since I was a kid

za
Review №56

The employees are really nice people they treat their customers with respect they have a wide selection of games to choose from and over all just a nice place to get youre games.

Ma
Review №57

Good place to buy video games

Da
Review №58

The know me by name, never had an issue ever. Love those guys.

Ka
Review №59

I got my kids video games some are used sime are new but they are awesome. They have everything but the price is high sometime like 40 dollars for and adapter which retails for 27.

Je
Review №60

Love this location! Staff is always helpful and very knowledgeable about games and systems

th
Review №61

Our family loves GameStop. The staff at the Burnsville location is helpful and knowledgeable.

Ka
Review №62

Very nice selection and friendly people.

Mi
Review №63

Although trade in prices are low, there seems to be a consistant changing availability of overstocked and previously overpriced clearance collectibles(even some under $1). The location does feel cramped with pillars of merchandise added to the general floor overflowing with merchandise. Be careful walking between pillars as merch can catch and fall off. I can see this as a place that would be difficult to navigate if you have a mobility disability.

Py
Review №64

Great workers helpful polite knowledgeable and patient

La
Review №65

Purchased my Xbox here lower than it was advertised on Amazon. So yeah.. they are keeping up with the competition.

Jo
Review №66

Always a nice crew in there and helpful.

Be
Review №67

Very friendly and helpful staff, theyll always get you taken care of

As
Review №68

Love the service and selection!

T
Review №69

Staff was helpful and knowledgeable about video games. Just dont expect to get a lot of store credit when you sell them your old games.

Sa
Review №70

Good service and has a wide variety of games.

Au
Review №71

Great staff super helpful

Ma
Review №72

Well stocked store but poor customer service.

Am
Review №73

Mitch is great...he really knows what he talking about gaming wise and is extremely helpful. My boyfriend goes there all the time and for his birthday I called to ask about a game for him. Mitch pointed me towards the right direction and even made sure to tell me to use my BFs gamestop loyalty discount. Mitch is a keeper.

Sa
Review №74

Hannah was super helpful and patient and was extremely nice. Easily 5 stars.

El
Review №75

Good price given for buying used video games and friendly staff.

Gr
Review №76

We were greeted upon entering the store and the clerk found exactly what we were looking for. We were in and out in less than five minutes 😀

JR
Review №77

Been coming to this store since it was funco land in the 90s. This store is the only place I buy my games.

Ni
Review №78

They cool peeps always helpful!

Ad
Review №79

Hannah is always fantastic and friendly.

Ra
Review №80

Gotta love the games

Ge
Review №81

Friendly and helpful staff. My preferred place for new & used games and for Funko Pops

Ry
Review №82

Pretty reasonable Black Friday crowd, and the free Xbox 360 deal was so worth the wait!

Pi
Review №83

I always have a good experience here cause all staff is very friendly

Di
Review №84

Great customer service best gamestop Ive been to.

Kr
Review №85

Great place to find all your games at an affordable price and also very friendly and helpful staff.

Su
Review №86

The guys were friendly, knowledgeable and helpful. Always a good experience.

Ge
Review №87

Good place to have a great use game

Ra
Review №88

Gotta have them games

0d
Review №89

The people here are amazing at what they do Ive never spent more than 3 minutes looking for something even on a busy day.

Dr
Review №90

You all should put Mario on on galaxy android.

JJ
Review №91

Friendly workers and excellent stock. If the stock is not at the location, the workers will help you find it at a different site.

Ry
Review №92

Great Place To Get Wii,Xbox,Ps4,Nintendo Ds ECT... Games

Ni
Review №93

Clean and friendly always helpful staff

An
Review №94

Nice staff Very helpful.

Ja
Review №95

Game was cheap and employee was most helpful

Mu
Review №96

Excellent place to get Games Accessories

Ad
Review №97

Good place to buy games

Sc
Review №98

Always place to buy games

Sc
Review №99

Great customer service.

Hu
Review №100

Used 3ds xl for same price as new

Information
13 Photos
100 Comments
4.4 Rating
  • Address:14017 Grand Ave, Burnsville, MN 55337, United States
  • Site:https://gamestop.com/store/us/mn/burnsville/532/grand-ave-burnsville-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 952-898-4801
Categories
  • Cell phone store
  • Video game store
  • Collectibles store
  • Electronics store
Working hours
  • Monday:11AM–6PM
  • Tuesday:12–8PM
  • Wednesday:12–8PM
  • Thursday:12–8PM
  • Friday:Closed
  • Saturday:7AM–10PM
  • Sunday:12–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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