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Burbank Auto Doctor
1619 W Magnolia Blvd, Burbank, CA 91506, United States
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Burbank Auto Doctor
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Ha
Review №1

I cant praise this old school team of mechanics enough! Ben, Greg and Mike are amazing. Their knowledge of classics and library to help, there isnt much they cant tackle. Most recently my Daughter had emergency while moving to Nevada, 2014 Hyundai Tuscon had 449 error code (evaporative emission system), it was fixed in 48 hours and 1/3 the cost of a dealer. SERIOUSLY, you cannot beat this team of mechanics.

Pa
Review №2

I’m currently still sitting in the waiting area but I really appreciate this business. They took their time to be kind, describe the issues that my car may have, and just made the over all experience of seeing a mechanic feel easy and trust worthy! Thank you for a great first visit Ben and Mike!

Gi
Review №3

Ive been going to Burbank Auto Doctor for over 12 years, and they are, in my opinion, the best Burbank and surrounding area has to offer in terms of auto repair service, timeliness, transparency (keeping the customer informed from beginning to end), honesty (hand-in-hand with transparency), and courtesy. Ive had only great, positive experiences with Ben and his team, and would highly recommend.

Sv
Review №4

These guys are great. Figured out the issue with my 09 Honda Element, simple fix, they didnt try to upsell me on anything. Good communication, i got update calls, never had to chase them. Car was ready that same day.

To
Review №5

Fair price, great service, no bull

Ar
Review №6

At first I thought; Wow, 22 reviews and they are all five stars. Maybe someone made a mistake?.... After taking my 98 Jeep Wrangler TJ to get A/C installed Ive seen first hand why everyone rated this business a five star rating. Customer service was professional and pleasant. Pricing was ABSOLUTELY FAIR. And the work was quick, efficient, and most importantly done by Professionals. I recommend if you have any automotive problems take it to Burbank Auto Doctor because the name truly represents a Doctors quality experience.

Jo
Review №7

This review is long overdue. The first time I was here was just to find out why my check engine light was on (2015). They checked, it was just a loose gas cap that triggered the light, they told me to come back if it comes on again. Didnt charge me anything.It was because of that experience in 2015, that I came back when my Jeeps engine started to rattle. Around early 2016. Something came loose inside the engine. It took 4 days for them find out whats wrong and fix it, but they fixed it. The cost was reasonable for me (4 days work).The third time, was just a few days ago. Different car (Dodge), needed a new battery. Again, good price. They even reduced it because they finished 15 minutes early. Cant beat that. Highly recommend.

Ho
Review №8

Problem? ...problem solved!! This I remember the only place l will take my truck when it is sick!! Thanks for the great service

Ry
Review №9

Great mechanic shop for classics and new cars alike

na
Review №10

The Doctors analysis was excellent. They double checked the battery after replacing a bad alternator and turned out the battery (still under warranty) was bad also! Always the best service and care here.

Be
Review №11

I just needed a new place to check fluids, do an oil change and this place was great and fast.

To
Review №12

Ben and Mike are the best! Honest, prompt, and very reasonable rates. I brought my old Jeep truck with Vintage Air system in after it died. They found the leak the same day, and recharged the system for $125. I bring all of my cars here. Yay!!!

Ch
Review №13

Great people! Felt I could trust them

Al
Review №14

Honest, quick, communicative, helpful, kind. Great experience. Took time with me to explain the work. Great value and great work.

Ja
Review №15

LOVE Burbank Auto Doctor! They are fast and efficient, reasonably priced and trustworthy! I highly recommend them for all your car needs!

ro
Review №16

Been with Ben for 20 yrs. As fair, friendly, and trustworthy a mechanic as you could hope for. Quality service.

Ke
Review №17

Great place to take your car.

Mi
Review №18

I was able to stop by early and get an oil change. Great friendly employees. Car was ready when promised. Great job.

Da
Review №19

Great service!

Ta
Review №20

Im new to California and was nervous about finding a garage. I dont like being bamboozled.Mike and his team have a very reasonable hourly rate, did quality work and were extremely personable. The garage is a nice size and they were able to accommodate me next day. This business has the small-town feel I was looking for. I will continue to service my 2005 Jeep Liberty Sport at Burbank Auto Doctor.

Je
Review №21

Always happy to do business with these guys, they do a great job, very hardworking

Fe
Review №22

The best professional and female friendly honest and so nice. They are top notch...my father was an engineer and a race car driver i never worried...until i had to deal with hirribke mevhanics...these mechanics a charmingBen are a treasure...you cant find better and very honestCaroline pringle

Dr
Review №23

Mike and the team are pros. They brought my 71 F250 back to life.

De
Review №24

Ben is putting his customers and his staff in front of his own needs during this trying time. Thanks for thinking of others and their needs to make it through before your own.Great mechanic. Great personMack and Debby McMeins

Ke
Review №25

I was referred here by a friend, I’m so happy I went!! Mike and the guys were so kind and transparent with me about the work they were doing and why. I didn’t get the feeling they were “pulling a fast one on me” and trying to get me to pay for unnecessary services. At one point Mike took me out to my car and physically showed me what was wrong, and explained why it needed to be fixed. They were quick, respectful and efficient!!! Definitely would recommend!!

Do
Review №26

These folks keep my cars running great. I appreciate that they can service my newer as well as vintage vehicles. Theyre friendly and always my first choice.

Ch
Review №27

True pros. Mike and Ben are honest and thorough . Highly recommend this business.

ma
Review №28

Great group. Fast service highly recommended.

Er
Review №29

Thank You for Great SRepairing!!Eric SoovajianVeteran U S Army

Ja
Review №30

Been going to them since I bought an old 60s car. Always extremely helpful and fast.

MA
Review №31

Completed the job on time and at the price quoted, as promised. Suggestion: When you get the quote for the parts, shop around at Ebay and Amazon for better prices before committing to the repair. Auto Dr doesnt mark up the parts, so they have no axe to grind; and, theyll only pass along the parts suppliers guarantee. Youll be well-served to check around for quality parts with a good guarantee, and not knock-off junk parts. Auto Dr only uses fully-guaranteed parts; get the guarantee in writing. MAC

Si
Review №32

Highly recommend. Very professional.

Jo
Review №33

I really really like Burbank Auto Doctors. The staff are incredibly kind and receptive, the prices are more then reasonable. Overall, very happy with my experiences there and will be coming back in the future, no question.

Be
Review №34

Ben, Mike, and the whole team are just great people. Honest, fair, genuine; the complete opposite of the stereotype, really. Ive never once felt cheated, or even surprised, by their pricing, timing, etc. They wont sell you anything you dont need, do the work well and with accuracy, and keep you updated through the entire process. Ive been going to them for years and have no intention of going elsewhere.

Mo
Review №35

Honest shop that does not try to sell you work that you dont need.

Ga
Review №36

I LOVE THESE GUYS! Our whole family has gone to them for YEARS! They dont nickel and dime you to death. You can trust them if they say something really needs to be fixed! I wouldnt go anywhere else!!

Sa
Review №37

The fact this shop does not even have 1 negative review does not surprise me one bit. Places like this are hard to find. Honest, very nice, and willing to stay late to finish a job. Would highly recommend this shop to anyone!

Al
Review №38

I love and trust these guys and gals. Been going to them for almost a decade now, and even though I have to drive across town, I never regret putting my vehicle in their capable hands.

Ph
Review №39

Ben is a true car whisperer, able to diagnose and successfully repair the most tricky car issues. I am super fortunate and blessed that my dance instructor recommended I take my car to Burbank Auto Doctor. So far Burbank Auto Doctor is batting 100% with 4 out of 4 successful repairs (sensor, A/C, Battery, Spark Plug)!

Ph
Review №40

Mike and the guys are legends in the area. Their reputation is outstanding for a reason, they are honest and they are masters of their craft.I have never had 100 percent confidence in a mechanic, until now. Keep it up guys!

Ka
Review №41

I bought a used car. The dash board lights kept going off, and it would stall.Auto Doctor told me everything that they could do. And it worked!! If honesty is what you need Auto Doctor is for you!!

Mi
Review №42

Great experience as always. Just needed an oil change this time, and was out of there even quicker than expected. Fun chatting with Ben while waiting for the car. Thanks again guys!

Ma
Review №43

Ben and the whole staff are very friendly and truly have your best interest in mind. They give you honest feedback and really push to get the best price possible. Im beyond happy with going to this shop. Highly recommend.

An
Review №44

On a very hot day recently the AC on my 2012 Nissan Rogue went out. I googled local places and found this business. It was a Saturday morning about a week ago and I woke up early to take my car in as soon as the place opened. I got there right away and went in and was greeted by Ben the owner. He was so very friendly and very eager to help. I explained the situation to him, he came looked at the car. I was desperate because i have a 2 y/o daughter ( he noticed the car seat) and that i was going on a long road trip the next day and I was desperate to get my car fixed. Ben took urgency under consideration and within the hour he got the car diagnosed himself. He told me that my ACc compressor and the clutch went out and were completely done. By 9 am he put the order in for parts from a local distributor. I left the car with him hoping that there were no other major issues found with the AC once they started the repair. By 11:30am I got a call from Ben telling everything went great and car is ready for pickup !!!! I was shocked as how quick and so happy I rushed back to the shop to find my AC working like brand new. I was so very thankful for Ben and finding his business. I did not notice that on Saturdays they close at Noon so they went above and beyond to repair my car and get the car back to me. They diagnosed and fixed the car within 3 hours and this was from not having an appointment. I am so happy and Ben told me that they took my issue personally so that my baby and family can have a working AC for the road-trip in these hot temps. I felt like a family friend took over the car issue and fixed the car with so much urgency. I am so very thankful to have found Burbank Auto Doctor and I will be coming back to them for any future needs. Thank you so much Ben you have no idea how much your generosity touched me.

Dr
Review №45

Ive had multiple repairs here. Everyone is helpful, honest, and fast (but not too fast, if you know what I mean). Definitely check here when youre looking around at repair shops.

Ju
Review №46

I brought in my Nissan Altima 2016 SL in for an oil/filter change. At the same time, have them check my brakes as they were squeaking. What I love about the work they have done is when you give your car over to them they do an overall inspection for free and actually get your car running like its new. On top of that through the free inspection they uncovered that my breaks were really worn out as well as the brake fluid low. Ive always taken my car to Nissan to have it serviced, but they never seem to fix the problem, but only temporarily and Im spending so much money. Auto Doc took care of my issues at a reasonable price and just braking my car anywhere I do not hear the squeaking and it is so amazing. Nissan service is like Apple service in my opinion. Charge you a ridiculous amount and not really fixing the problem. I highly suggest coming to Burbank Auto Doctor!

Da
Review №47

R12 is expensive, I asked for new hoses but only got one replaced the other one cant be far behind. But that being said the AC repair performed is very good and the AC system now works perfect. Burbank Auto Doctor knows what they are doing.

Em
Review №48

Burbank Auto Doctor is the best shop Ive been to in LA. Theyre old school, and totally honest when evaluating a car. I had an old Volvo and they told me that working on it would be a waste of my money when they couldve easily taken me for a ride. They were right, the car was not worth saving. Any time we need work on any of our cars we go here. Highly recommend this shop.

H
Review №49

I live close by they are Honest and helpful.

Se
Review №50

This place is fantastic. It comes down to Ben and his making his ability to choose a good team and be personable as well as capable.I echo others who have been surprised that a place could actually have a five star review.It really is that amazing.

Lu
Review №51

Great job! Quick and to the point without over charging for extra non sense stuff. The dealership was getting expensive

Pe
Review №52

Terrific customer service. Knowledgeable and friendly. Could of taken me for a ride, but were honest and capable. Wouldn’t go any other place else now.

Ry
Review №53

Love this place! Incredibly trustworthy, they wont try to overcharge or sell you things you dont need! I love a dependable company like this!

Am
Review №54

Wonderful experience! I have a 1969 Volkswagen beetle and they handled the oil change quickly, and had fantastic customer service. Very happy customer! I will be only using them in the future. :)

He
Review №55

Great place! I go to them whenever my car acts up, and they are always efficient and professional.

Ri
Review №56

Besy place to get work done!

Le
Review №57

Ive heard about this place. I just happened to have a friend that had his own shop. Sadly, he heard to close it down. So I took my girls car to get her brakes done. Mike was straight forward and explained to me my options, and the difference. Yea, its only been a day. But Im pretty sure we wont have any issues.

Sa
Review №58

Fast oil change and talked me out of an unnecessary replacement. Theyre friendly, honest, and pay attention to detail. Thats why Im a repeat customer!

Rh
Review №59

I’m so glad I found Burbank Auto Doctor. They’re so friendly and nice and always have cool old cars to look at. They go above and beyond when working on your car.Thank you Ben and Mike and the rest of the guys.

Br
Review №60

My AC went out and within 4 hours I was back on the road with a fixed AC. Granted the fix was only a corroded wire and did not require heavy mechanic work. However, it was the expertise of the mechanic who was able to quickly deduce and diagnose the problem. Excellent communication, personable and authentic customer service with a dose of humor. Price was more than fair. Its the kind of shop you hope you can find.

Ce
Review №61

First time going to Burbank Auto Doctor was excellent. I finally found a good honest mechanic. Would highly recommend to anybody.

Ba
Review №62

Very customer friendly, reasonable pricing, and efficient. I will definitely go back again.Ed Finley

Ci
Review №63

I went on a Saturday morning and was able to get my complete air condoning re-done, it is so cold now and works so good that 2 out of 5 on the knob is sufficient and 1 if I want to just keep cool. Ben took on the big job on a half-work day; however when I left he was still working. We are negotiating a new bumper currently. Their service was stellar and they all work together there to get job done.

Br
Review №64

These guys are freakin great! They have provided me excellent service every time. I will go no other place and highly recommend it to anyone and everyone.

La
Review №65

Great

Ja
Review №66

Burbank Auto Doctor has excellent service.Not only is the service excellent, they are fair too. I highly recommend them.

Ke
Review №67

Ben runs a great shop! Brought my car in for A/C repair, and Ben was straightforward when it came to the repair, telling me I could probably get by the winter with whats coming out now. And we can always reassess when Summer rolls around, saving me about $900 at the time.That kind of honesty from a mechanic is tough to find. So many try to scare you into costly repairs. Finding a genuinely GOOD shop can always be a challenge. Having someone like Ben is invaluable, and gives you piece of mind that if something needs to be done on your car, it really needs to be done. And hes going to do a good job and charge a fair price.

Li
Review №68

Is a fair and honest place to bring your vehicle theres not many places left in the world that give such attention to the vehicle and the owner

Je
Review №69

Like always the team is on point. Great workmanship, honest and fair prices.

Jo
Review №70

Highly recommend these guys if you need some repairs done on your car. Trustworthy group of guys, gets the job done right the first time.

Ch
Review №71

Did my service with them a few weeks ago and so far so good - they were nice a dedicated. Great communication.

ja
Review №72

I cant state this enough ... I trust Ben and his team to take care of my cars like theyre their own.

Ga
Review №73

Mike was super helpful and very kind and considerate. Their pricing beat the dealership as did their customer service! Very grateful.

Sa
Review №74

Great place, great customer service and great deal on my oil change plus they checked everything and did a once over of air in my tires and all fluids in my car. Highly recommend!

Sa
Review №75

Everyone at Burbank Auto Doctor is amazing- I’ve been taking my 1969 cadillac to them for years and they’re always honest and transparent with the work it needs. Will always be a customer here!

Te
Review №76

Great service. Honest and fair dealing. The kind of shop that will show you the work they did, and doesnt try to bilk you. Highly recommended.

Ed
Review №77

Best place ever good prices and service and the store is awesome

Ar
Review №78

Customer Service and workmanship are the best. I moved out of the area 6 years ago, and I still come back here for all of my auto care needs!!

Ch
Review №79

They got my air conditioner working at a time I really need it. This makes me very happy!

A
Review №80

The fixed my AC and it still works. They did forget to put my steering fluid back in my car but they fixed it really quick.

Gr
Review №81

I brought in my 56 Ford Thunderbird to get to get the carburetor worked on because the car kept stalling while warming up. 6 months later and the issue hasnt returned. Very friendly service and they helped educate me on my car.

ho
Review №82

Ben is the best. And the new guy Mike is pretty cool too. They are fine mechanics and tell you the truth. Maybe a little pricey. But this is Kalifornia so deal with it you blessing heart liberals. If you want to reduce the prices in kalifornia. Stop the green deal! What a joke.Anyway back to the auto dr. They are one of the few that can still service R-12 auto air conditioning systems. They kick but on the ac service. They also have a recent addition and can do front end alignments. They can also do tires.Ben is the man. I’ve been using them since 2006

Sh
Review №83

Best quality car work. You will pay more but definitely worth it.

Gr
Review №84

My first time there and Ill be a loyal customer.

Pa
Review №85

Ive known Ben for over 20 years, and he has kept my whole family rolling with timely & economical diagnoses & repairs for me & my grown son & daughter from their first cars to the present. Not only the most caring auto doctor, but also the most diligent, thoughtful & competent auto detective, searching out the simplest most affordable solutions to automotive problems. My undying gratitude & unstinting recommendation forever. Paul Erlich

Vi
Review №86

Im a female and I do not like taking my car to various places Ive known the owner for many years and hes always been honest with me and fair I will continue to go there and I recommend anyone and everyone to go there

Ja
Review №87

Great service and everyone was so nice. Will be back again and will definitely recommend you guys!

Al
Review №88

This Place is awesome, they are friendly and helpful.

Se
Review №89

Great people and great service. I was very happy and from. From now on, I’m bringing my car with these great people.

Da
Review №90

2005 Nissan Frontier, they handled universal joints and crank position sensor, no problems

Ti
Review №91

Have been going to Ben for over 20 years! Great service and trustworthy!Highly recommend!

Ze
Review №92

Its a good place to learn about working on car. The employees were great people. I am great with customer service and how to talk to people and handle certain situations when a customer is upset or didnt like the service.

Er
Review №93

They were nice, honest, and super fast at repairing my car. So excited that I found a great auto place in town!

Ma
Review №94

Friendly and professional service, even on a 2016 Escalade, not just classic vehicles.

Fr
Review №95

I will just preface this review by saying I am an engine builder by profession. I have built hot rods, motorcycles, and have a lot of tools and experience with mechanics. That being said there is nothing that makes me want to work on my wifes Ford Explorer. I read the reviews of Burbank Auto Doctor and decided to take it to them to fix the AC.After dropping it off I got a call less than an hour later saying the condenser had a visible leak, and an estimate was given. After the condenser and drier were replaced, Ben told me he would like to keep it overnight to make sure there were no other leaks.The next morning he called and told me there were two other small leaks which only required O ring replacement. This did not add to the original estimate, the price was very fair, and the communication was great. My wifes AC is now frosty cold and the whole experience was great.I would not hesitate to refer anyone to this shop as they were very straight forward, professional, and reasonably priced.

Ca
Review №96

Wonderful people top notch mechanics fair pricing nice place clean I feel safe and I know they will give me great service and I can relax well done auto doctor...love you guys

Pe
Review №97

Excellent service. Will return and recommend!

Ke
Review №98

Everyone here is knowledgeable and helpful. Ben, Mike, and the rest of the team are cool and honest guys.

Ma
Review №99

Excellent mechanics that do the job right!

Ja
Review №100

Professional and knowledgeable crew. Took care of the service my car needed promptly and I was on my way

Information
23 Photos
100 Comments
4.9 Rating
  • Address:1619 W Magnolia Blvd, Burbank, CA 91506, United States
  • Site:http://burbankautodoctor.net/
  • Phone:+1 818-558-7755
Categories
  • Oil change service
  • Auto electrical service
  • Auto repair shop
  • Brake shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–3PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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