We had such a wonderful experience with Paula. She started out with such a listening ear, and then she turned into a mind reader! She nailed it with helping us navigate which pieces we were going to be happy with. And when I was unsure which fabrics would be complimentary with each other, she had a cool confidence and terrific eye for knowing what fabrics and styles of things would work. We appreciated her intuitive skills, her gift for decorating, her guidance, and most of all, her patience and kindness. Extraordinary, really. Ive already recommended her to two other friends.Barbara Davidson
I was shopping for a specific piece of furniture. When I walked into Ethan Allen showroom in Buford, GA, I was stunned to see a unique piece that I just had to have. I really enjoyed my time with the sales associate. She was knowledgeable, spent time with and made me feel comfortable. The delivery was just as exceptional. The delivery guys were warm and friendly and took very good care of my pieces, unpacking them.I will purchase from them again when Im in the market for an exquisite and well-made piece of furniture.
Madonna Goldsby has done an amazing job planning a layout, coordinating the fabrics and wood colors seamlessly, and with a gentle hand guiding the way for a complete first floor makeover. I could not be more pleased with the outcome. The scope of this project was quite overwhelming but she handled it with ease. I have already requested her assistance working on the last space needing attention.I would not hesitate to recommend working with her---you will be delighted!
We worked with Beate B Fisher who is a Design Consultant. B is amazing and designed our living room in a way we hadnt ever thought possible. Her knowledge of design, great fabrics and accessories was far above what we expected. She has an abundance of patience and takes as much time as you need as she knows this was a big purchase/change for us. We really appreciated her expertise, wisdom and always smiling!! Thank you B!!!
Madonna did a great job for me. She gave great advice and had a good personality. She went the extra mile to make things easier for us when we sold our home and moved to another state before our order was ready. The chairs are lovely and arrived in great condition.
I absolutely love Ethan Allen! We have many pieces from them! We thought we’d just go buy an Ashley’s piece and that on lasted a year! We will never ever again cheat on Ethan and go elsewhere! Ethan may be on the higher end of the money grid but you pay for pure quality! This will last 35+ Years! Worth every dime! We purchased 4 pieces and one has arrived! It’s like Christmasea h time you get a piece!!! And ask for Tyrone to be your delivery guy! He is the BEST I have ever had in delivering my furniture!!! Him and his guy were so very nice and polite and I really liked them! I called and am said I only want them two. If you have not gone into an Ethan store then you must go! If you’re close To the mall of Georgia then make sure you ask for Madonna! She is awesome! Very nice and helps you 100% ! You tell her your colors in your home and she’s on It ! Highly recommend!!!
Marion was wonderful! Bought a sofa, recliner and leather swivel/glider (not yet arrived). Love the fabrics Marion helped me select and she was a pleasure to work with. Our furniture delivery was delayed due to Covid/supply chain issues but I dont fault Ethan Allen for it.
Madonna went above and beyond helping me find spring clips for a discontinued chairs I was trying to repair/upholster. She was so kind and helpful! You cant go wrong if she is helping you ! I highly recommend seeing her! Thank you !!
Ethan Allen is my favorite place to buy furniture!! Paula is wonderful and has been a huge help in decorating my house. Her taste in furniture is fabulous and she has such wonderful ideas. I wouldnt shop anywhere else or with anyone else.
I just purchased a new home and needed help furnishing my family room. Madonna at the Buford Mall location was so helpful, knowledgeable and patient! She designed the entire room and I purchased a sofa, 2 swivel chairs, pillows, rug and an ottoman. This is my first purchase from Ethan Allen and I noticed the difference in the quality of the furniture! Highly recommend Madonna for any design needs whether big or small. She’s very talented and I will be going to her for all my future design needs. Also failed to mention that her services are free as long as you purchase furniture from the store and they have sales that make it worth the price, especially since the quality is excellent.
I replaced my Ethan Allen Furniture that was purchased 20 years ago! The quality of Ethan Allen Furniture is unsurpassed so I wasnt going to purchase anything but Ethan Allen.We had a wonderful experience with Madonna Goldsby who was very knowledgeable and patient while I struggled to finalize the material for my sofa, loveseat and recliner. She was very professional and had great design ideas. She was creative and very pleasant to work with.I highly recommend Madonna for your designer needs.
We have had a marvelous experience working with our designer Madonna Goldsby. She continues to wow us with ideas. Our intention was for one room, and she has helped us think differently when it comes to designs. We love her ideas, and could see ourselves renovating/refreshing other rooms in our home with her assistance.
Our designer, Paula, was knowledgeable, helpful and fun! All the employees we worked with were helpful and positive. And, of course, everything is top quality.
We worked with Beate at the Mall of GA Ethan Allen and I am extremely pleased . We had never used a service before to have a designer come to our home - but I am so glad I did . We ordered a sectional today and Beate was so helpful in breaking down the room for us to show us the best use of space . She never pushed to sell us anything - she offered ideas and opinions and guided us through the proceeds . I’m so happy - I likely will come back for a dining table . And you could tell she truly enjoys her job - which just makes it fun for all involved . Thanks again .
We love our new bedroom furniture! Paula was helpful and attentive from the start, when we came into the store with only a few ideas of what we were looking for. She pulled together various options, came to our home to to measure and discuss additional ideas, and kept us abreast of when our orders were scheduled to arrive. Once scheduled delivery was prompt, courteous, and professional. COVID made the wait time for some items longer than normally would be the case, but overall our Ethan Allen experience was very positive.
We highly recommend Ethan Allen for your furniture needs.Beate Fisher was our designer and she was awesome. She made a trip to our house to help us with decisions on fabrics for furniture. Shes very good at designing and is a delight to work with. Even though our sale didnt work out this time, we would definitely recommend Beate for any help you need with interior designing and furniture decisions. Eathan Allen and their design crew are top notch! Thanks B!
Beate made the process fun and easy with my purchase of the Marcus sectional! I had many questions and she was very helpful. She is awesome with years of experience and a great eye for color and design. She came out to my home to make sure this sectional would properly fit in my space using a digital program. This service was complimentary and Beate was willing to make the long trip to Athens! She was fun, warm and very easy to work with along with being very professional! I will always ask for Beate for future purchases! And look forward to my new sectional!!
My wife and I like the appearance, functionality, and construction of Ethan Allen furniture and particularly like working with Marion. She knows the furniture line, is happy to do research as necessary, has a good sense of style, makes good suggestions but is focused on the look we are trying to achieve, cares about how single pieces look and fit with existing furniture, is patient and low key (both important to me), follows up to check on the status of orders, and is responsive to emailed questions. No wonder we keep coming back!
Madonna helped us put together a beautiful sitting room and stools for an adjoining bar space. She is very easy to work with and listened to our needs; while supplying suggestions that helped create an inviting space. It was a great experience and we are very pleased. We highly recommend her.
Madonna was very helpful in guiding me to furniture and fabrics easily because she listens and questions for understanding and clarification so naturally.I am more excited about my purchases because they exceeded my expectations.Madonna is my new go to for furniture and design after moving to the area from Houston.
My husband and I recently purchased two sofas and a large area rug at Ethan Allen. Marion Simons assisted us with our selections from beginning to end and was a pleasure to work with while making our decisions! She is a very knowledgeable and professional designer who knows her merchandise well! Finding the right piece of furniture can be difficult, but our experience was actually FUN--and we even received our order sooner than we expected!
We enjoyed working with Marion. Her suggestions are always helpful and thoughtful. She takes the time to consider all the options and gives good advice.
Drove up from Anderson, SC to go dining room shopping. Ethan Allen was our first stop of the day. Madonna was our associate that helped us out. Although we did not end up purchasing our table from them, we did, however, purchase our beautiful dining room chairs from them with a pretty, geometric cloth to bring out the blue of the navy bench I already have & will be using. Madonna was very helpful and very polite. We kept her late after 6:00 and we apologize for that. Thank you Madonna for all your help.
Marion Simons was recommended to us by friends of ours, as she had helped furnish and decorate their home. Upon meeting with Marion, I learned that she is very thoughtful and confident in her decision making on choosing items, style, and colors for our home. She is such a treat to work with, also. She chose the perfect sofa in the perfect color for our home. Our furniture was kind of mismatched and she was able to pull a look together with the addition of the sofa. We are waiting on 2 more pieces but those will just be the icing on the cake!
We worked with”B” at Ethan Allen. She is outstanding. She came to our home to make sure everything we had selected would look good in our space and we are purchasing a sectional and wanted to make sure what we selected would fit and look good. Great service and will write another review when everything arrives!
Just redecorated our keeping room. We had no clue until Madonna Goldsby helped us figure out what would fit and would meet the needs of our family. She gave excellent guidance on colors and patterns. She was very professional and had a good grasp of available products and options. There was no pressure at any time. She worked with us to keep on budget. She listened to our needs and understood our desires. The room was challenging and she turned it into a seamless whole. Madonna made the process enjoyable.
Very disappointed in after sale care. We purchased furniture from EA and Bassett next door in Buford. Production was slow for both understandably with covid. Our products from Bassett were pretty much in the time they predicted and delivered the week they received. EA was a week late then they proceed to tell us it will be 3 additional weeks for delivery. We live within 15 miles, ridiculous.
Madonna Goldsby was quick to understand my priorities and decorating style. She was really helpful. I am so happy with what we picked out!
Marion was a delight to work with.She puts a lot of thought into her suggestions & design ideas while listening to our needs.
Madonna was such a pleasure to work with. She helped me realize my vision and offered her expertise without being over zealous. The quality of Ethan Allen furniture speaks for itself!
Marion Simons is the professionals professional. We went through others. She is meticulous, detailed and never salesdriven. Rather I think she found the time to know our preferences and patiently guided us to great choices. We were decorating a new build. It can be overwhelming. Marion was patient and helped us choose just the right complimentary decor. We love what she has done!!! And continue to shop Ethan Allen with her..carol g.
Our experience with Marion has been more than outstanding. She has been very professional and pleasant to work with. She designed for us an amazing & unique space taking in consideration all the details that we would like to include. Our final design for our living room is absolutely beautiful_ Can’t wait to receive the furniture..... In reference to our Dining room we still working on it but we are quite sure that is going to be gorgeous.We highly recommend Marion for all your design needs.Ramzi & Claudia
Their services are awesome and they all know what to do and how to help to develop the house into your personalized room! Madonna is really helpful and knowledgeagle! I would like to recommend her to everyone!
Marion was incredibly helpful. I recommend this location and Ethan Allen furniture.
We had a great experience with Marion choosing our fabrics, colors and material. She was very pleasant and genuine. She made multiple trips to our home to satisfy my desire to see how the fabrics project with the light in our house. She has great taste and put a lot of thought and effort to bring our vision to life. We highly recommend her!
GREAT furniture, and the sales lady, B, was absolutely wonderful.
Our designer MaryAnn was professional with deep interior design knowledge and excellent customer service. The quality of the furniture is just awesome!So proud that Ethan Allen remains the very few companies who still manufacture in America. Keep up the good work!
The showroom was beautiful and very appealing. I thought that the quality of the furniture was superior to most retailers while the prices were very fair.I was aided by B, who was a very helpful design consultant. I felt as though she really listened to what I was looking for and she made fantastic suggestions concerning my future purchase. In an era where the customer experience is so important, I would highly recommend both Ethan Allen and B to anyone looking to make a furniture purchase. Great job!
The designer that has been helping me is named Patti C. She has given me the most wonderful customer service! She is very kind, professional and so helpful! After buying a table from her, she sent me a card with a hand written note and also followed up with me to let me know my table is in production and things are going good with it. What awesome customer service that is! I would most definitely choose to have her help you with your purchase and design needs. You wont be disappointed!
We bought almost $20,000 worth of furniture. I appreciated the help and patience from my designer, Beate. I went in for a “first look” at what’s “out there” and she quickly put together a layout that I liked. I went home and realized, while I liked it, it wasn’t ME or the image of what I had in my mind.While she was a little sarcastic about referring to my “picture” for inspiration... she was very helpful and willing to give of her time. I’m impressed that the designers seem to all have been there for many years. I love that they give their opinion... even if it wouldn’t be yours. They try hard.>>>>>>>>> MAJOR thing to Note>>>>>>>We live IN THE BORDERING county to Gwinnett so not far comparatively speaking to the store. ONE COUNTY over and they deliver ONE time a Month!!! A MONTH!!!!!That will be game changing for us when we buy again. That’s ridiculous and INSANE when you spend this much money. We had to cancel part of our vacation to be home in October or we would have to wait until November. 😳 No one at corporate seemed to care until we cancelled vacation and THEN they offered to come the following week. It was too late. I honestly am blown away that they come ONCE a month. Disrespectful in my opinion. Beate was concerned and did try to help. It’s like ...we’re coming this time... like it or not.Furniture is good quality. It turned out just like I wanted even though I felt pressured a bit to go a different direction. I’m glad we have it and I may use them again depending on if they make changes.Thanks, Beate for your advice. I would give this FIVE stars regardless if it wasn’t for delivery. Side note... the delivery people were GREAT!
My experience at Ethan Allen Buford was exceptional! When my husband arrived, we were warmly greeted by two employees! One of the greeters led us to a showroom and thereafter, we spoke with design consultant, Mrs. Katherine Kloster,. She was FANTASTIC! What impressed us both about Katherine was her genuine interest in our needs and desires. She listened closely and made great recommendations. We are excited about working with her and seeing the final products in our home.If youre looking for beautiful designs and attentive service, I HIGHLY recommend you go to Ethan Allen Buford and ask for Katherine! You cannot go wrong!
I worked with a wonderful, creative designer (Andrea Ryan Jackson) who came up with the perfect design to meet my needs! My aesthetic is a mixture of rustic, industrial, contemporary, and traditional. Ms. Ryan-Jackson was spot on in her design. I loved all of her fabric suggestions and her style suggestions were spot on as well! With her help, I was able to make selections for my entire new home from window coverings for the front door and windows, to paint color for the walls; and equally important, Ms. Ryan Jackson had the skill-set to seamlessly integrate my current furniture with new furnishings from Ethan Allen. I am very impressed with both Ms. Ryan Jackson and Ethan Allen!
Madonna helped me design the perfect loveseat for our space. Thanks Madonna! Just an update...the loveseat arrived. It is absolutely the most luxurious navy blue leather. It is perfect for the space. Thanks again Madonna! We will be back to order the loveseats big brother.
My recent shopping/design experience at the Ethan Allen Buford store was rewarding and every bit of five stars. Beate (commonly known as B) was extremely helpful and accommodating. She can work with folks of divergent tastes and help them find a common design ground. She listens to her clients and does not try to impose her own tastes on the process. That being said, she is very open to questions and provides the appropriate amount of guidance when choices inevitably arise. I found her both pleasant AND professional to work with as well as very knowledgeable of current design trends and the Ethan Allen catalogue. Ethan Allen stands for high quality products having successfully survived in the furniture/accessories business for decades. That goes without saying. But dont get it twisted: this is not your fathers store any longer. Ethan Allen has a tremendous assortment of modern furnishings and is right on point with what todays buyers want. Do yourself a favor and make sure that you ask for B when you visit the store. Youll be glad that you did!
I decided to get new furniture and have always been a fan of Ethan Allen products. Started viewing online and connected with Marion Simons at Ethan Allen. Shall I say beautiful! Her ideas and combinations broadened my vision. The Gillian Host Chairs, Drew Side Chairs, and Anderson Sofa - well cant name them all but - Wow! Marion was very attentive throughout the entire process. I am more than pleased with the outcome on both ends -Ethan Allen selections and Marions vision to put it all together for me. Delivery was as expected - on time adding the professional delivery service!
I was helped by a designer as soon as I came in. It makes me feel Ethan Allen is special. I had no idea how I can fill all the space in my new house. Marion Simons, she must be professional. She supported myself and my wife to select a right design and color in the budget, for 6 hours without even a second of pause, without showing any tiredness. I am sure I will always find her for all I need in the future.
AMAZING! Kathrine Klostner did an amazing job with our new homes window treatments. Exceptional taste in fabric choices! She is a breathe of fresh air to any home she enters! We thank you for your help and expertise!
This lady, Marion has been helping us for years. We trust her talent to put a room together or make a whole house pop! She knows how to give the husbands a stake in decision making, even though we ladies know the men have no say-LOL.
We have enjoyed working with Katherine Kloster to help furnish out our new home in Milton. She has been extremely helpful and a joy to work with. She has been prompt and knowledgeable about both design and product elements that work for a room.
Although my husband and I ended up not making a purchase, we were both very impressed with Katherines interest in what we were looking for. She gave us good suggestions and asked all the right questions. We were just set on what we wanted and unfortunately didnt find it there. She was very professional, made us feel comfortable and she was not at all pushy.
Marion Simons is a joy to work with. She listens to your wants and wishes and then guides you to find the perfect fit. She has recently worked with us to get more size appropriate chairs that will transition well with our future plans.
I had an excellent experience working with Katherine. I have a sofa for which I needed to find complementary seating, but I had no idea what would work. She expertly walked me through options that suited my aesthetic and coordinated well with my other piece. She is a pleasure to work with, creative and professional. Katherine, thank you for your outstanding service.
I shopped at Ethan Allen because I wanted my rooms to reflect quality, high-style and to have that polished, designer look. Beate Fisher at the Buford store not only gave us all that, she designed the rooms to work for our familys active lifestyle. It was a makeover of living room, family room, and guest bedroom, and she made it so easy. We do a lot of entertaining, and Beate has a talent for creating beautiful, comfortable rooms that I am proud to show off. Easy elegance!
Having just downsized to a new townhouse we were eager to see what Ethan Allen had to offer. Betty Ann Blake helped us make the perfect choices for our space. We are happy with all the pieces we selected, especially the custom ones. Stop in if you want specialized customer attention and high quality furnishings.
Marion was a such pleasure to work with. When she visited our home she listened to what we wanted and put together a design that we love. Everything looks beautiful!
Katherine is absolutely amazing to work with!!! I wasnt confident with that style I really wanted to go with but within a few minutes of talking with Katherine she asked questions and showed me things I loved. Katherine made me feel as if I was talking to a friend Id known for years. She was professional, knowledgeable, and extremely helpful.
Beate helped us redesign our office, which lead to redesigning the basement, which is leading to the living room.... I can’t say enough good things about her — she is friendly, punctual, responsive, funny, creative, patient, reliable, and of course, she has excellent taste! She helped us pull together the look we were searching for. We will definitely continue to work with her for future projects.
My wife and I recently purchased a new home and were in need of new furniture. We walked into Ethan Allen and met the most wonderful person ever. Her name was Andrea Ryan Jackson. Andrea offered free design services. She came out to our home during construction and took very detailed measurements of all of the rooms. I should mention that she did all of this after her work shift, in the middle of the sweltering heat of summer, with no air conditioning, lighting, etc.. The house was still under construction after all. Afterward, she spent countless hours looking at the perfect pieces of furniture and fabrics for our home. After installation she came out to our home to make sure the furniture was in perfect position and all of our artwork was where it should be. We could not be happier with the quality of furniture, delivery and design. Andrea is our go-to person for design services and we will continue to do more and more business with her and Ethan Allen.
It’s very rare that you meet someone in a retail setting that isn’t pushy or over-the-top “salesy” and for my wife and I, this attribute is worth its weight in gold. Now, add in to that in the furniture business there are quite a few fake people that judge us immediately and I use this to our avail. I tend to spend our dollars with people I trust, rather than the best financial choice because a relationship goes a long way.We met Marion and clicked with her immediately among more than just style choices. Her experience and knowledge is evident and ability to deal with people such as my wife and I.I never expected someone like Marion to be at Ethan Allen, in Buford, Georgia of all places. As a child, I remember Ethan Allen as uppity furniture that were meant for the ultra conservative types. Wow, was I wrong. The customization options that are available are endless, and should encompass much of what you are looking for. This isn’t IKEA, so bring your realistic expectations with you.We look forward to working with Marion and Ethan Allen in the very near future to fill our new home with furniture that should last the rest of our lives.
I have been looking for some valances for my dining room and Katherine was so helpful in selecting fabrics that compliment the room. She was very willing to visit our home and spend time with us. Great experience. I highly recommend her!
Thanks to Marion my experience with downsize from 7,000 sqf to 2,000 was absolutely smooth and painless. My fears of small spaces went away and I love everything she picked for me. My place is beautifuly bright and open.
Patricia is awesomeness. She came to my home, assessed my space, and provided me with a solution to fit my budget that is beautiful and teenage friendly. I love Ethan Allen and I absolutely adore Patrica!
I and my husband have been working with Katherine Kolster from Ethan Allen Buford designers team since past 4 months and we recently got our living room furniture delivered. Katherine has partnered with us to educate, suggest and assure us of our ideas. She has made at least 4 visits to the house as we were building the look of the room together. We never felt pushed to buy something in a rush. She has become our go to person for honest interior design suggestions for good!! Thanks Katherine!! We are so happy with our choices! Every time we walk into our living room, it brings a big smile to our face, all credit goes to you!!
I cake in and asked if you carried Feather Dusters. The woman I asked was very rude and condescending in her responce to my simple question.Okay, even though Ethan Allen is a furniture store, and to some it would seem logical to carry such an item as a Lambswool Feather Duster, there is no excuse for making it sound as though its the dumbest possible thing to ask for.
It was an extreme pleasure to work with Beate (Fisher) at the Ethan Allen in Buford. Ms. Fisher is a rare mix of left brained analysis and right brained creativity. She is affable yet expressive in adding much needed input and creative flourishes. We purchased a beautiful (Audrey) sofa and elegant (Chauncey) dining room chairs that represented traditionalism and elegance with just a bit of sleek modernity. I will return again and again!!!
My wife and I were impressed with Marion Simons knowledge of design fundamentals from the onset of working with her. Thanks to Marion, our music room now has perfect pitch because of her expertise in design and creativity -- from the artwork, accessories, to the draperies!
Met Marion Simons today. She went above and beyond to make sure I had a great shopping experience. I would ask for her again!
Marion was extremely professional and helpful! We would highly recommend her for your Ethan Allen furniture needs!
I was in the market for a new bed & had been perusing the Ethan Allen site for a few weeks. I had a random question (I dont remember what it was about) and decided to leverage the chat line. This outstanding designer (Jennifer) answered my question & made several suggestions on what I could do with the new bed I purchased. As a result, I not only purchased a gorgeous bed, but 2 gorgeous nightstands & the dresser. My bedroom now looks like the oasis Ive dreamt about thanks to Jennifer. She helped me move beyond the sight unseen phobia and out of of my comfort zone!Delivery service was great & thus far, I am very pleased with my purchases & the service I received.Ive already reached out to Jennifer for my second project ...shes the best.
Professional beyond measure. Quality products and service. Love this place! My designer, Patti C, is the best!
Marion is an amazing! We love our couches and are so thankful for her expertise.
Katherine Kloster was amazing to work with! She listened to all of our needs and was quick to provide us solutions that fit our design seamlessly.
Weve had the pleasure of working with Beate Fisher at Ethan Allen for almost a decade. She has skillfully helped us create a distinctive style that has transformed our house into our home; in fact, she has helped us furnish three different homes now. The quality and classic style of the furnishings, accessories and artwork from Ethan Allen will allow us to keep them for years and years to come.
Meeting Katherine Kloster at Ethan Allen in Buford, GAHaving recently moved to Georgia from California, I find myself with an immediate need for a contemporary coffee table to fit into my new home. I met Katherine upon arriving at Ethan Allen. She immediately asked the right questions in order to ascertain specifically what I have in mind. Not having anything on the floor that met my needs, Katherine went online and offered me various options. There was, at the time of my visit, nothing I wanted to pursue. She took my contact info and will be in touch with new designs, as they become available. Additionally, she offered me other alternatives I might pursue. I like the professional and knowledgeable manner in which Katherine presented herself. I am confident, she will be in touch with me and, should I not find a coffee table with Katherine, I have no doubt that I want to return and ask about other pieces I want to add to my Georgia home.
I recently worked with Katherine Kloster for guidance on decorating / furnishing our family room. It was refreshing to work with someone who clearly understands the fundamentals of design (function, color, contrast, scale, style, etc.) but also patiently listens to the customer’s needs without pushing their own design agenda. I have a young child and two dogs so she kept these “life-stage parameters” in mind when suggesting fabrics and furniture. Her knowledge of the merchandise and expertise helped make the process so less overwhelming!*Also, I appreciate Ethan Allen’s wide array of color options and Katherine’s enthusiasm to go beyond the basic neutrals so prevalent today. Looking forward to working with her again in the near future when we’re ready to begin on the formal dining room / living room combo.
Andrea was great!So patient. Very knowledgeable.Everything happened as she said it would and I’m happy with my purchase.
The fabric on the item I purchased has wide white lines within the colored pattern which look as if the fabric machine missed areas. The day my item arrived some neighbors had stopped by. When looking at the item, they asked what was wrong with the fabric. I had noticed the issue but had not had a chance to react to it. When I called Ethan Allen the next day, they sent someone to look at it. That person was a contractor and saw what I saw. He counted the number of thread gaps but would not comment further. I had to call the store over a week later to see what they were going to do based on the contractors report. They would not do anything - neither recover the piece or refund some of the cost. Totally inflexible, unconcerned that their produce did not meet the customers expectation. No-one can tell me that this fabric should look as it does - I know fabrics have artistic imperfections but that does not appear to be the case in this instance. Bad brand.
Katherine Kloster has been great to work with us! It is a challenge to blend the tastes of 2 individuals, but Katherine is diligent and worked hard to offer suggestions to steer us in the right direction for our new home. Thank you!!
I would like to thank Marion Simmons excellent service.
We went to see a bed that wasn’t on the floor in the Buckhead store and Madonna helped us greatly on a decision for a nightstand! A big thank you to the ladies in Buford! Robert and Wanda Paul, Milledgeville
Shopped for furniture there and judging by the prices they charge it must be some really awesome stuff they have there. They are very proud of what they have. I am sure its great for some people but I just dont need a 5k love seat at this point in my life
We had waited to start furniture shopping until after Christmas as we knew it would be a lot of work and a lot of decisions to be made. I have never shopped at Ethan Allen as I knew it could be quite pricey, but we decided to stop in at the Buford store because there are virtually no other options in this area. We had made a complete loop of the store and I really didnt notice anything that I really loved. Then Beate B caught us looking at a night stands in one of the rooms and ask us a few questions. Less than an hour later she had put together an entire bedroom which match mine and my husbands taste while incorporating what I already had. I love how she listened to what I said and could put something together rather than telling me what she thought I would like. Great experience. Thanks B.
Great selection and the design consultant comes to your house to measure floorplan and offer decorative tips.
Beautiful furniture with design service build right in. Bea was wonderful and gave us plenty of decorating help.
Patti Calleia was very nice, polite, and helpful. I will look forward to buying more furniture from her!
I had purchased an end table that had severe water damage from company and water glasses. The table could not be repaired and they delivered a brand new end table! Excellent insurance policy! Thank you
Great quality furniture, awesome quality SERVICE!
Very disappointed with our kitchen table we purchased here. Not only has it changed color so the table no longer matches the table leaf, but there are hundreds of light scratches all over the surface. We take good care of our table and wash it according to the instructions given to us, but at just two years old it looks terrible. Must be something wrong with the finish or something. We used placemats and it shouldnt look this worn out. I also had the designer come to our home to make sure this table would fit the spot. She was adamant it was the right size. However, it is to large and it really should be a round table in the spot it is in. It looks pretty silly. We also had another sales person upset with th designer for stealing her customer. We stopped in previously and that sales person grabbed a brouchure and spent maybe five minutes total with us. It was very awkward to hear them argue over us(mostly the sales lady arguing to th designer) We had asked to have a living room design plan but the designer never got back to us, despite me calling. Disappointing experience and I would not recommend going here for furniture.
They have nice furniture and are very professional.
Wonderful experience always. Ask for Shelly!
Very professional designers and high quality furniture
Good selectio, too upscale for me.
Very overpriced.