Excellent customer service excellent service hallway through even theven the owners out there and helps
These guys are fantastic! I reached out to the Muffler Shop with questions about altering the stock exhaust on my Dodge Ram, and found the team there sincerely helpful in providing feedback to my ideas and also provided some guidance based on what I was looking for. Interactions like these are NOT common today.....Thanks Chris and team!! Ill be back.
Always a pleasure to bring my vehicle in for service here. Absolutely trust and love these folks!
Had an emergency that i needed handled for my daughters car. These guys went above and beyond and on top of that saved me about 500.00. Rob, Nate and Chris, I owe you one. Thank you!
Everyone here that I came across was friendly as could be and quick to help me out. Was going to drop off the car to have it serviced but when they realized how far away I lived they went ahead and bumped me up to take care of me so we could take care of it the same day. Never met such exceptional service. I’d make the 45min drive anytime.
Last weekend I had some work done to my car by another shop and it started acting funny so I called these guys up and they were willing to check my car out. They saw nothing wrong an even scanned it but nothing so I was told drive it again an see. I ran some seaform yesterday maybe my car had bad gas or something but Ill dive it a bit more hoping everything is okay..Anyways I would recommend this place for sure I mean customer service alone will being me back if I ever need work done to my car.
Even though my car is being a pain to actually find the root problem and fix, they’re customer service and communication has been exceptional. Even though it’s frustrating for me to be without a car they certainly are going to extra mile to make sure it’s repaired properly
Just had a muffler delete done on my 17 440i by The Muffler Shop and my experience was great! They were very reasonably priced, super nice and got me in and out quickly. The work they did looks to be top quality and my car sounds awesome now. Would definitely recommend them for any exhaust related work you need done. Thanks much and the car is so much more fun to drive now.
Very friendly staff good old school folks. Even the younger staff is cool. Love that place. They currently have my corvette over there doing work. Definitely recomend them.
Very Professional. Quality Work and Customer Service.I could tell that the Employees enjoyed working there.I will, without a doubt recommend this location.
Might be the most honest group of guys I’ve dealt with in then automotive world. I usually do most of my mechanic work my self. Was trying to install a cat back exhaust and had a bolt I could not remove to save my life. so finally called it quits and called a shop Where I usually get extra work done at. They quoted me 4hrs of labor at $300-$350. This is typically 30min-1hr job ( done a few before and I’m no mechanic by any means) Called the muffler shop and spoke to the owner and told him everything I’d done to try and removed my exhaust. Told me to bring it in he’d have it swapped out in about an hour and a very fair price. Ended up taking them 30mins. In and out and right at what he quoted me. Couldn’t be happier with my exhaust, customer service and price.
Took my Titan xd here to do a borla muffler swap.These guys are awesome!! Had them install new muffler and weld up all the clamp together spots on the existing flowmaster system and weld up a new tip. All the welds are nice and clean. After I left I figured out hangers were rubbing causing a metal to metal squeal. Called the shop, they told me to bring it right back which I did. They got me in and out super fast, (30 min) with new hanger mounts. Im a gear head and super picky about my vehicles. These guys know their stuff and are awesome!! Thanks guys!!
I was shopping around for someone to fix my exhaust and the quotes were outrageous to say the least. I spoke to Chris over the phone and explained what my needs were. We made an appointment and not only was the work done quickly and professionally. It was under the quoted price! Highly recommend this place.
Sent my daughter here for work on her Honda Accord.. She had had the car diagnosed already, so they were able to provide me a quote for a catalytic converter right over the phone. Their quote was significantly less than any place else I checked. They scheduled an appointment, I sent her out with her car, and it turned out that the catalytic converter was not bad when they checked it out, and it was just a flow pipe. Cost half the price of what they quoted. The car runs great. More than that, I love doing business with people who have such Integrity. It would have been so easy for them to just do what theyd quoted, and take the cash. Honest people are rare. And these guys are fantastic. They deserve your business. Highly recommended.
You need to get your vehicle serviced here, they fix anything and fix it right
Tried to sell me a new muffler for 470. I asked them if they could just weld my current pipe. They said the metal is too thin to weld. I went to the next place who simply welded my current pipe for 40 bucks and was done in 20 mins. I feel like they are dishonest....
If I could rate this place 10 stars, I definitely would. The job they did to my R/T was beyond my expectations. It literally left me shaking. This is hands down, the best auto/mechanic shop in the braselton-buford area. I would highly recommend this place to anyone who wants to get some work done on their car. You can trust these guys 100%
Excellent customer service and pricing. I appreciate you.
The way a business should be run!! Polite, knowledgeable, timely, reasonably priced! Ive been twice and will definitely go again.
Quality service - competitive
These guys are great. Ace mechanics. They are very reasonably priced as well. I cant recommend them enough.
These guys always do a great job and are reasonably priced.
Great place! Amazing people working with good rates. Went in to get a muffler swap and they got me in and out really quick. Sounds amazing too.
These guys are great!!!I told him what I needed done..every other place said they couldnt do it because it was too complicated or they couldnt get it for a couple weeks..They said sure its not a complicated thing at all but I have 2 customers ahead of you..but well definitely get you back up and running
These guys are great very nice people and know what they are doing prices are fantastic you need to go here seriously for muffler and exhaust needs go to these guys
These guys are amazing. I bought a Jeep Wrangler 08 kinda rough around the edges. The Muffler Shop installed a muffler and a cold air intake I bought on Amazon, took off the ratty old bumpers and installed my new Smittybilt tubular bumpers, mounted and wired LED fog lights and new LED headlights, tuned up the engine, changed the oil, adjusted the air pressure in my new tires. Its a completely different vehicle! Now I have my 1998 BMW Z3 in for an oil change and they are replacing my broken radio antenna. - THEY DO IT ALL!
I asked them to put the partsThey took off in the back floor boardNever didLeft my truck a absolutely messI locked console and it was open When I picked it up they said come get it everything is done it wasn’t after I took it the noise was 100 percent louder they replaced right wheel bearings extra 600 dollarsI found out by Ford I took it by there it needs the left to the wheel bearings to get the noise outThe knocking in the dash they said I needed a blower motor they would lube the flap motor is in,knocking is still there now there saying I need something elseVery un happy
This is a follow-up review. I have had work done at The Muffler Shop on my BMW and my Jeep JK and have always been satisfied with their workmanship and fair prices. I am talking about numerous visits for different things. Always the best results. Courteous and professional crew. And no issues with timeliness. I would not take either of my vehicles to any other shop for maintenance or repairs. They have even done custom work for me. I love this place!Terry
Very friendly and good service and quality
Installed an exhaust system I provided, at a great price and very quickly. Very professional and friendly, very fast email responses. Would highly recommend.
Rob, Nate and Chris did an excellent job and finished up in less than an hour. Great folks. 5 plus stars.
Good people that do great work, cant recommend enough.
They were very accommodating to my needs and got it done in a very timely manner! Recommended for any exhaust needs!
Outstanding service. Outstanding honesty and outstanding quality. Highly recommend.
Best auto shop around Atlanta. They know whats going on with your car and how to fix it. The guys who work there are top notch and the owner is a good guy. This is a good place to spend your hard earned dollar on your ride. No BS, honest good work. Not much more to say than that!
One of the best Mufflershop’s if been too, Rob is the man to ask for, he is an expert and will get your ride up and running in no time. They are super friendly people to work with and prices are very reasonable for their craftsmanship. I’ll be back soon.
Cool guys, but poor job. Muffler was fix, but wasnt done properly. I wasted my $170
Upgraded my stock Silverado 1500 to dual exhaust with Flowmaster 50 series. Love it! Shop took care of me the day of my appointment and beat the ready time by 2 hours!
I will use this company every single time I have a repair!!!! Super genuine and down to earth people! Super fair on repair rates too! I had a mechanic shop do a bunch of work on my truck that cost an arm and a leg and they did everything wrong! Nate and his team took before and after pictures and showed me how they did it right!!! Wish I would have went with them first!
Nate and his crew are awesome! Ive recommended this place to countless locals. I bring little projects here all the time, a bushing or bearing to press, or an exhaust part I need made up real quick. They are always happy to help. Great guys.
Excellent service, very friendly!!!
Great guys to deal with. Honest and quick. I would highly recommend for any of your automotive needs!!!
The best shop around! Super honest!
I had a really great experience at this shop. I was recommended by autozone. The staff was very friendly, professional and knowledgeable.The price was very reasonable. I was a walk in customer needing to replace an alternator on a Honda. The wait time was not very long. The staff made me feel at home. I was even offered lunch with the crew. I will definitely return very soon.
Had dual exhaust put on my f150 here guys did a great job, will definitely be back
Can I rate this place 6 stars??? Nate, Rob, and Phil are top notch and have always provided my employees and I with exceptional service. They addressed my automotive needs quickly and thoroughly, without the sketchy up-sell “bait & switch” scams typically practiced at nearly every other auto shop.Honesty like that is rare nowadays, and is why I fully trust and recommend the Muffler Shop.
Great shop with very a helpful and respectful crew
Quality work, at an affordable rate. You can leave The Muffler Shop satisfied.
SO RUDE...asked my daughter if she could afford to pay them. I would not recommend anyone go there if they want to be treated in a professional manner or want something done quickly.
NOW LET ME TELL YOU....this is the best and I mean BEST SHOP FOR ALL YOUR NEEDS family owned honest Christian owner you could ever have very affordable, Excellent work and the staff is knowledgeable about everything they do. I’ve been going there for several years now and I PERSONALLY WOULD NEVER GO ANYWHERE ELSE SERIOUSLY! Everyone that I have sent there has the same to say AWESOME, EXCELLENT WORK AND VERY TRUSTWORTHY WHICH IS HARD TO FIND! Check them out you will be happy you did! Ask for “Nate” tell him Lori Price speaks highly of his shop and staff best in this side of town!
From fixing exhaust to replacing my truck engine, Nate and his crew are greatly talented. They wont do work that doesnt make sense for a customer and they always make the right recommendation for your wallet. They make sure you are satisfied with their work just like the business had their name on it! This gem may be tucked away off the beaten path but its worth the visit for sure!
Fast friendly service. fair prices and honest estimates. professional exhaust work.
Best shop in Atlanta with awesome High quality work. Its hard to find great pricing and honest people to work with and this shop gives you all and more. Nate the owner will go above and beyond to get your car issues resolved at the same time saving you hundreds . THANKS MUFFLER SHOP
Great quality, professional, affordable. Very rare to find a non corporate location thats honest, and goes above and beyond to treat their clients right.
Nate & Crew were wonderful to deal with! I needed some custom work done for a Jeep Wrangler and they knocked it out of the park with both form and function. I watched several standard jobs get done while I waited and they really know what they are doing. This very pleased customer highly recommends their services. BK
Professional, family own feel to their work ethics, punctual, great prices and great honest work. They pro ide full work, not just mufflers, mechanic work to after market upgrades. I will continue to do business with them and recommend them time and time again.
Nate and his crew always do good work and at a good price. If theres ever an issue with something theyve done, they take care of it, no questions asked. Highly recommended!
Great guys, great work! Gave me good advice on how to get the look and sound that I wanted, as cost effective as possible. Drove away completely satisfied with their work and my decision to go there. A+
I was in this Saturday morning to have super 44s installed on my 15 challenger. I wasnt to sure how I wouldve liked the sound but Nate and the staff assured me again and again it would sound great. The actual install time it took was much shorter than I thought and was phenomenal work. They answered every question I had no problem. Easily the friendliest, most knowledgeable staff Ive ever dealt with.The outcome when finished is even better than I imagined. I went an hour out of my way to drive down to have this done and smiled ear to ear the whole way back with the windows down to hear it.I recommend this place to anyone. It has five stars for a reason. They have my business for life.
I took my 2015 Mustang 5.0 to get a 3” corsa extreme axle back installed and wanted to get the 3” inch X pipe added with resonator delete. I asked the staff 5 times that are the sure they are going to put on a 3” mid pipe and they confirm. I also asked them if they had the proper pipes to make the conversion from the 2” inch headers into the 3” pipe and they confirm. After I arrived I saw one muffler tip wasn’t center and it was touching the plastic on the bumper so the staff nicely told me that was no problem that they could fix it. They lifted the car and I noticed right away that the mid pipe wasn’t a 3” but a 2.5”. He explain to me that they had to do that to make it fit with the headers which I had already asked them. The reason I wanted 3” inch pipes is because my aftermarket headers will need 3 inch pipes. If they would of told me they couldn’t do a 3” pipe I wouldn’t of got them installed yet and would of waited to get the headers. So I basically just wasted $350 because I will need to replace that mid pipe to fit my headers and exhaust. The only reason why I used this shop was because of their great reviews but they failed me. Great installed but that’s no what I wanted.UPDATEI worked with them again and they did an excellent job and fully communicated with me and got exactly what I need it.
I had few leaks on exhaust pipe. Nate the great fixed them and get me out in 2 hrs. Very impressive with his work. Other shops recommended to replace which was costing me about $1000 bucks, but Nate welded the leak points for the 1/4th cost.
We love the Muffler Shop for all of our repairs/maintenance! We continually get great advice and service. When its your car that needs help - Make sure you see the sign for The Muffler Shop!
Another great experience. Very accommodating. Liked Antonia.
Nate is 1st class guy, been doing business w him for years. I recommend you do the same... Fair and Honest!
Wife called me at work to let me know the check engine light was on. She drove to the Muffler Shop and Nate and team were on it. The problem was quickly identified and a part delivered within an hour. Unfortunately the wrong part was delivered but a shop employee was quick to remedy the situation, get the correct part and install quickly. Great folks, great service and great price! The Muffler Shop remains my go-to shop for all my auto repair needs. Thanks guys!
Highly recommend The Muffler Shop! Fast and courteous. Awesome employees that were great to deal with. Fixed my husbands truck for a reasonable price and didnt try to sell us a bunch of stuff we didnt need.
Professional and honest with good price for outstanding work. You get everything you pay for by craftman who take pride in their work. Did not know that still happens. Also custom work that is a work of Art. IM not easy to be impressed but this shop is awesome.
Wow, what service and what a nice guy owner Nate Lord is. The service that he provided and the timeliness that he made the repair (once parts were received) was better than I could have ever hopped for. Honest, Great Price, Excellent Customer Service and always a smile. Please do yourself a favor, go to the others first so that you can really appreciate what its like to get good service at a good price. Toyota 4Runner Cat replacements (2 of them). Passed emissions with flying colors. Thanks Nate, I have already been speaking with folks about the great service at your shop.
3 plus years of solid workmanship at reasonable prices. They care about doing the right thing for the customer. Try them and youll see why they have such a loyal following.
Nate is defiantly the cream of the crop when it comes down to this line of work, not only did he provide top grade A service, but an amazing price to top it off. Simply called and ask about mufflers and Nate was more then happy to answer my questions. Next day i was in have the muffler installed. A nice custom job done by the muffler shop, and boy dose the mustang sound amazing now. I will come back to get majority of my automotive needs done here.
After spending $6,300 on my Ford F350, I asked a few questions about why certain items were not completed. Nate, the owner said leave it with us and well have it finished within a week. At the end of the week I returned not only to find my truck completely untouched but they also damaged something on the engine and the clutch . I guess thats what i should have suspected from a shop that allows the drinking of beer while they work. Nate, you are a dishonorable and dirty low life of a business owner. You cost me thousands. I hope karma returns the favor 10 fold.Mark Thoren
People very nice . And Nathan very good guy tell u what wrong and truth and prices are good. Great people.
Honest, affordable, absolute professionals - the team at The Muffler Shop are the very best! They always accommodate my short-notice requests, and I actually insisted on paying MORE than they quoted me on the last job. Their work is of the highest quality, and they couldnt be more helpful. Send your welding and exhaust work here - you wont be sorry!
Muffler shop at good people could people work there they do good job theyre honest and do good clean work
I took my truck there and they were GREAT! I had a 14 magnaflow installed for $150. They are also fast the install only took about 45 mins, they had to add pipe and weld on hangars and hooks. Overall great experience and would recommend to anyone.
Went from $350 agreed price to $500...very disappointed
Nate and his guys are very competent, trustworthy, and efficient. I was glad receive Nates recommendation from a friend for a mechanic in the area to use performing all the maintenance on my vehicles. The name of the business, The Muffler Shop, may be misleading as they not only install mufflers, but they perform all the maintenance work on all my vehicles.
Nice business
Great work. Fair prices. Nice staff
We found the muffler shop and Nate because of a failed emissions test! Nate was on point with getting our truck fixed the same day! He even had the same truck in the back of his shop and they were able to also replace a bumper for us! Needless to say we passed emissions and are on the road! We would definitely use the muffler shop again! Nate you and your team are just fantastic! Keep up the good work!
Nate was able to help me fit my aftermarket exhaust on my G37 coupe. Awesome guy, very nice and knowledgeable. If you need any exhaust work done dont take your car anywhere else. A++
Trustworthy! Dont hesitate to take your car there! Top Notch and reasonable...honest.
Great service,friendly mechanics. I had a pair of o2 sensors that went bad on my 94 mustang. The shop provided a warrenty. I went back to have the sensors replaced and the mechanics at the shop gladly ordered new ones and installed them with no problem. I will shop with them again if I have car issues.
Service was good and the staff were friendly but they don’t warranty their labor. I can’t recommend.
After having been stiffed on multiple occasions by the so-called authorized dealers slamming me with unnecessary repairs and downright unscrupulous practices, The Muffler Shop has consistently proven that there are conscientious folks still in the auto repair business. I would have liked to keep them a secret but seems the secret is spilling fast, thanks to the internet.. I dealt with Rob and Nate, these guys know what they are doing, nailed the problem in a jiffy, gave me accurate estimates, delivered before time and did a great job! way to go guys, the challenge for you is going to be to keep up your consistency and standards with the growing influx of clients!
Knowledgeable and honest. Very good pricing. Fast service. Had Flowmaster Super 44 exhaust installed on my 13 Silverado. Looks & sounds great, just as Nate and his guys described. Thanks Muffler Shop!
Been a few months and still loving my Borla Atak exhaust
I brought in my 1993 Saturn SL2 when it failed emissions and needed a new catalytic converter. Nate, Jay and the guys got me in and out in less than 20 minutes while saving me over $300!! Dont get ripped off elsewhere! Get Nate to give you an estimate before you do the work with anyone else. The last estimate I got before I found The Muffler Shop was $310 higher!! I passed emissions with flying colors and I highly recommend Nate and Jay to anyone that needs muffler work! The Muffler Shop in Buford is now my muffler shop.
Went there this morning they are honest about there pricing for labor and such/was out of there in a reasonable time would recommend to any one that wants a good exhaust to go here
The owner is a really nice and honest guy. Brought both my friends here with their car issues and they fixed it inexpensive and fast.
SOOOO VERY IMPRESSED!I called this afternoon and talked to Nate and explained my issue. He told me to bring the car in and they would do the diagnosis on it. Nate wasn’t there when I got there, but one quick phone call to get an idea as to what we talked about and my car was wheels up.Problem ended up being minor; I was in and out in less than an hour.Very impressed with the prompt service at The Muffler Shop! I would recommend you don’t bother contacting the other shops and start here.3 out of 3? No, 10 out of 3…they are that good!
Best guys in Atlanta area. The only place to go for your muffler jobs.
Everyone gives these guys 5 stars for a reason. Nate saved me $600(compared to the dealer) by doing a custom repair on my 2008 VW Jetta exhaust. I highly recommend this shop.
Outstanding work done at a reasonable price, the mechanics are great and easy to talk too.
Prompt service, easy to deal with, knowledgeable mechanic.
Great service, and great people. Honest, fair and upfront.
Great shop everyone there is nice and hard working! I brought my 2004 Passat W8 here and now it sounds like a beast!