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RDA Buffalo
301 Bailey Ave, Buffalo, NY 14210, United States
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RDA Buffalo
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Pa
Review №1

I came in to the Buffalo Rda car dealership and they were wonderful helped me find a car that was just right for me very helpful people very beautiful clean Place very professional I definitely recommend this spot for anybody whos looking for a vehicle I am so happy with them and then to find out that I can go to them for all my repairs oil change and exedra dont need to deal with anybody else but them which I love bec they already know about the my car.

Ja
Review №2

Amazing cars, cool people and timely as well as considerate service. Friendly and wholesome. Overall a great place to start if you are looking for a cool car

Ni
Review №3

Chuck and his team are top notch professionals. They have a highly consultative process with whatever auto needs you may have. I have finally found a shop that I can trust with all my future car needs!

Mi
Review №4

Must be nice to throw 1600 in parts at a car then say. Oh we don’t have the knowledge to fix your car. Crooks. Not fighting with anyone. Didn’t even want to come in your place of business. I would have paid more to actually get it fixed. Not our fault you don’t have the knowledge or skill to fix it correctly

La
Review №5

I would be lost without RDA. I am a completely clueless car owner, and theyve been so patient and wonderful with me, even teaching me some things about taking care of my car. Id never go anywhere else.

Si
Review №6

So far, so good. I will update when I pick her up...😉

Ho
Review №7

Great Service and affordable pricing... 👏🏿🖤

Mi
Review №8

I purchased my vehicle from RDA earlier this year. Everything has been amazing from start to finish. The purchase was as smooth as can be. The service department set me up to drive off the lot with a great maintained vehicle. Along the way the normal wear and tear started to happen. The service department was so fast to get me in and get the vehicle fixed. I couldn’t ask for better quality. I recommend anyone looking to purchase or even for service to check out RDA buffalo!!

Je
Review №9

They work with you they treat you like family they do quality work and take care of you I recommend my friends and family and they have no complaints and they say they are very respectful the owner Joe is a great guy they dont over charge and wont let you vehicle be stuck on the side of the road great guy

Di
Review №10

Highly recommend this shop to anyone looking great prices great customer service and they also work very fast

El
Review №11

I have had my car for three months. I was very pleased with the process on getting the car. I love my car. Thank you RDA!

W.
Review №12

Went in for an inspection, they tried to up sale me on brake work with a $500+ quote. When I checked the paperwork, instead of the brakes and rotors they quoted me for, the inspection info stated safety failure for parking (emergency) brake and license plate bulb. Took my vehicle to my mechanic and there were no issues with my brakes or the parking brake. Untrustworthy business practices, and they are more concerned with making a quick buck than providing honest service.

Mi
Review №13

Very great service and respectful people definitely recommend them

Li
Review №14

High quality service, fast and knowledgeable! Best Auto shop in Buffalo. I will bring all of my business to them in the future!

Ja
Review №15

The company truly specializes on engine, transmission and timing chain repairs. I have an extremely close relative that brought their car here and the car has run beautifully since then. I felt so happy for them I felt the need to leave a review and give the company the credit they deserve.

D
Review №16

Unless u pay cash,final price after loan will be double price of vehicle. 60 months payment. Just do the math 🤷

RI
Review №17

I recommend all my friends and family here. Technicians are honest and only look over the problem the vehicle is having and they don’t push jobs on you. Instead they fix what you need and do it right the first time.

Ta
Review №18

Got a car and everything has been amazing! Super nice and helpful!

Ed
Review №19

The Staff at RDA have treated me fairly and always in a timely fashion. It is nice to be able to go somewhere trustworthy! Strongly recommend if you need any repairs or on the hunt for a new vehicle! Thanks RDA!

Jo
Review №20

These guys over here are too notch! Bought a car for my girlfriend through them & they were nothing but professional and accommodating to the both of us. They were detailed, thorough and adamant on making sure it was the car we wanted & not just one they wanted off the lot. They also worked on my brand new truck multiple times and they are my go-to for services intervals & getting my new tires put on.

Be
Review №21

This place is amazing. They are super professional and they know what they are doing. They dont crack you in the head and they are super honest. They have a loyal customer for life

JO
Review №22

I have now brought 4 vehicles to RDA which NO Other Shop could figure out how to repair and EVERYTIME, these guys figure out the problem and fix it with no issues! I WOULDNT RECCOMEND ANY OTHER SHOP IN BUFFALO!

Ka
Review №23

Was helped buying a car today at Right Direction Auto. Everyone there was very friendly and more than helpful! Their general manager Jackie was very sweet and extremely helpful with working with me to figure out the best way to go about buying my first car, considering my credit. Also got a chance to meet the owner Mike who just like his staff was very transparent and considerate in getting me all set and ready to go. He even made a point to say how much it means to him to sell cars in the best ways that are affordable to the community. 10/10 would recommend!

Ha
Review №24

Good staff, amazing work !

Da
Review №25

The customer service and professionalism at RDA is fantastic. The team is extremely knowledgeable and they work with you to ensure you get the best possible outcome when buying a vehicle. I definitely recommend contacting RDA for all of your auto needs, the service department is also very efficient and know what they’re doing.

Ke
Review №26

Great service and prices one of the best in buffalo for me

Ke
Review №27

They are very good and professional. You pay for what is needed on your car, they don’t try and sell you other stuff. Highly recommend going there!!!

Ol
Review №28

Super quick with services and super friendly staff. Amazing workers!

Th
Review №29

RDA has the best customer service I ever had ! Great prices and they work with you with EVERYTHING

M&
Review №30

I really appreciate there business and support team they have great deals and they always fix problems u have or they take care of everything they have a great business i recommend it too anyone

Tu
Review №31

I recently bought the car from RDA auto and let me tell you something it’s was a great decision. The staff was amazing and customer service is outstanding. I own the business myself and I do know what good service will be like. You treating your customer good they will do the same for you. I bought a car from RDA auto and I have a little problem with some electrical and I bring it back and RDA fixed with no problem. RDA do care and value their customer and quality of their work is beyond my expectations. Thank you RDA auto you always have my business. I have lots of friend and lots of customer I will be sending them your way.

jo
Review №32

They are professional and really do good work. Very knowledgeable!

Ta
Review №33

Took my car in and was suppose to give me a new battery and a oil change. He did that and fixed my flat for free 🥺❤️

Ja
Review №34

Receptionist is very nice cause of her ill be back.

As
Review №35

Great place for inspections and repairs. Very nice people

an
Review №36

Excellent customer service. They were able to schedule me in last minute. Rome was very responsive and had the answers to all my questions. Julio was very informative and worked well on my vehicle. I enjoyed the honesty and openness. Made me feel comfortable. Its not easy for Women to find a trustworthy auto shop and sales. Keep it up guys!

Sc
Review №37

Great place to have service done nice staff!

St
Review №38

Let me start by saying my experience with Right Direction Auto was beyond amazing! Throughout the years Ive been to numerous car dealerships and my answer was always an approval but attached to a much higher deposit than expected. RDA was able to finance me with the cash I had in my pocket! Originally, I went to RDA for a vehicle that sold just shortly before my arrival with no other interest in any other vehicle. Joe asked me a few questions and told me to check out the 2012 Ford Fusion they had on their lot. That vehicle was, in fact, the perfect match for me. I spoke with the general manager Jackie, who couldnt have made this process any simpler for me. They really listen to you and take your request seriously, I jokingly spoke about the pin strip and how I didnt like it. During pick-up, I noticed the pin strip was gone! This vehicle has all the bells and whistles I couldve asked for. Very satisfied with my selection and will highly suggest anyone looking for a vehicle to give RDA a visit.

Pa
Review №39

Right direction does all my maintenance on my trucks and I couldn’t be happier With there service and knowledge . Highly recommend

B
Review №40

RDA is a very efficient & trustworthy place to bring your car. Needed inspection & tire seal, got me in right away!

La
Review №41

Yes they took me in right away for my brakes, within the little time they had open left for the day and knock it right out, I appreciate there business and their receptionist is on point getting back to you with details of your car

Ho
Review №42

Great people, excellent service and very reasonable prices.

ty
Review №43

I was visiting the area and ended up having car trouble. The team at right direction knew I needed my car back in a timely manner to get back on the road. They put my needs first, got my vehicle in and out the same day, and were honest with the repairs my vehicle needed. If you are in the Buffalo area dont hesitate to take your vehicle here or purchase something of their lot. Great people and amazing service!!!

As
Review №44

Joey and his team are great. Even at the last minute theyre able to squeeze me in and get the work done in a timely manner.

De
Review №45

Awesome service! Honest and affordable!

Sa
Review №46

Friendly but over priced. They made over $5k on my car and when I asked for better tires they quoted me $500 when I just spent $10k

Pa
Review №47

Awesome guys. Mike us super professional and empathetic & Joe is extremely humble. If youre looking for quality used vehicles & honest mechanics who stand by/guarantee their work then look no further!

na
Review №48

They are very professional, would recommend to a friend or family member

Mi
Review №49

Buffalo rda were very polite and professional

Do
Review №50

I recently purchased a vehicle all I can say is awesome the vehicle rides nice and clean. The service is great. Big KUDOS to whole the staff. Definitely will do business again. Highly recommended

ja
Review №51

Good and fast service . Friendly staff.

T
Review №52

Highly recommend fast servica and excellent employees

Me
Review №53

Staff was very friendly and made this car shopping experience so enjoyable! They were very straight forward with me and helped me get the best, safest vehicle in an affordable price range! They continuously followed up with me throughout this experience which gave me confidence in my decision.

Jo
Review №54

Great customer service! Reasonable prices! I have a Benz & they don’t charge you an arm and a leg just because of car you have, they get the job done right & in a timely fashion! This will definitely be my only repair shop

Ha
Review №55

Very good customer service. Called for a estimate they got me in right away. Prices fair.Highly recommend.

Mi
Review №56

Ive been living in this city for over 30 years and it has taken me that long to find a place that absolutely suits my every need. The staff is absolutely excellent and very knowledgeable they truly value their clients and you can see that from the moment you walk into those doors.Highly reccomend. A++.

Ro
Review №57

My husband bought my vehicle from this great team of people. The owner joe is excellent at what he does. Highly recommend this establishment

Ca
Review №58

Too expensive!

Br
Review №59

Definitely took my truck to the right place Ive had something going on with my windows and they wouldnt roll up or down for a while now And they diagnosed it and fixed it in a reasonable amount of time thank you guys very much

Bi
Review №60

Great Prices and Fast Friendly Service! Dont go to another shop and get ripped off. These guys are good!

Te
Review №61

Excellent service every time I come !!!

Mo
Review №62

Good customer service on time appointments

Sa
Review №63

This auto shop is a small family owned business. They have a young woman that manages the business desk and makes you feel welcome. The mechanics don’t seem to overcharge like typical chain shops. I enjoy that in the background you can hear salsa and bachata music while they are fixing the cars. I guess to me that translates that they stick to their roots. I’m happy to support my own communities including this auto shop.Last but not least, I was told that the mechanics actually care about helping their customers, which says a lot.As a young 20-something year old woman I’ve gone to a few shops that always want to sell me something or prematurely instigate fixing something that doesn’t need fixing in regards to my vehicle. I may not be car savvy but I’m not stupid. I don’t get that vibe when I come to RDA.

Ma
Review №64

I have a great experience with RDA there very professional they did an awesome job on my vehicle they also were very quick!

Jo
Review №65

The team at RDA has been amazing to work with. They are continuously receptive and willing to work with my busy schedule. They treat my wife and I like family and I will continue to reccomend them to any and all people I know!

Ch
Review №66

Very professional shop. Friendly and helpful. Not looking to charge you for services you do not need. Highly recommend them to anyone who needs service or are looking for a quality used car.

Li
Review №67

Fixed my car in a timely manner. The price was the best in Town.....very friendly....all around great service. Highly recommended.

St
Review №68

This place is very professional and the vehicles are well taken care Of and clean!

Je
Review №69

Love these guys. Fast turn around on repairs, price is beyond fair. Good to have a reliable trustworthy spot

Wi
Review №70

Great fast friendly service

Mi
Review №71

I bring all my cars here. I even trust them with my Porsche Boxster S. They can work on any vehicle!

Ja
Review №72

I’m biased, but definitely can speak on behalf of honesty and customer service level 👍🏻

Wi
Review №73

Always dependable and most importantly honest.They fix whats wrong. If you need the above mentioned these are you people. They are not like a big chain with 5 or 6 mechanics on duty but they do a great job if you can wait a little.Been with them for a few years and returned once they reopened due to Bailey ave. Construction project.Joe the owner is down to earth and gonna be around a long time!

Ja
Review №74

I bought my new car from RDA and the experience itself was easy and painless. soon as I paid and drove off the lot, all issues occurred. I’ve contacted RDA and Jackie herself multiple times and they brushed off issues till warranty was up! Unprofessional and junk mechanics. I’ve had the car for 30 days this place is such a joke! Not worth a dime

Fe
Review №75

Great staff! Great selection of cars. All around great experience

Hi
Review №76

Im usually not the type to leave a review...… Great place to start financing a car! They covered all rust spots ! Car started breaking down within months !! Horrible place to get your car fixed at. especially if you have an electric vehicle (HYBRID) my best bet is to see a different mechanic. I went to RDA auto sales to get my tires fixed. the mechanic misplaced a few of my brake sensors... car does not charge when i brake anymore... I went back to explain my sensors were misplaced. I got some lousy excuse from the mechanic told me a rat couldve chewed my wire but couldnt confirm it even after looking at my car.They want me to come back and spend MORE money on a problem they created! I currently am gonna have the car voluntarily repossessed... waste of time and lesson well learned. on top of that all my parts that were fixed by RDA were loose on my vehicle. Worst mechanics ever... not to mention they Beg for reviews ..

Lu
Review №77

Very good place. Great people. Really recommend it.

Ka
Review №78

Love,love,love,this place first of all I would like to say a BIG thank you to Jackie who worked her butt off to make this all happen,and to Mike who was so patient while I was deciding what I wanted and answered a million questions I had.Ive had my car a week now and couldent ask for a better one i love it,Thank you all again

A
Review №79

Awesome, was referred here by a friend and I am very pleased with the outcome. I usually do my own maintenance (the easy stuff fluids,plugs etc) but needed my timing belt water pump replaced and they did a perfect job for at basically half the price of the dealer. I always do my research prior to any repair so when the owner Joe quoted the work to me I knew it was right on the money and fair labor prices. Always a big plus when you can enter the shop and speak with the technician who just worked on your car and pick their brain. I will be back for more work as the buffalo salty winter really did a number on my exhaust. I will be sending my father in law in to have then tune up his truck, that’s how confident I am in their work. Thanks RDA!! You defiantly need to get some advertising out there! Adrian

Wi
Review №80

Honest customer service! They were able to repair my tire in no time flat.

Na
Review №81

Love my car. Killer price!

Ni
Review №82

Had my truck for 1 day and fast service

Tr
Review №83

Absolutely the best and a friendly place to purchase your new vehicle. Very professional staff.

Da
Review №84

Amazing work done fast and right! Joe adornetto and his team are incredible! Highly recommend!

er
Review №85

This place is absolutely on top of the game..they are professional and the prices are more than fair. I cant say enough good things about the people who work here also.

Ti
Review №86

Awesome place. Great and trustworthy people and service.

Da
Review №87

👌

As
Review №88

I would highly recommend RDA to anyone who is in need of auto maintenance. The staff is friendly and I have never had to wait long for results!

Hi
Review №89

Its been good. Service was goo it didn’t take long. Everything was fixed on time

ch
Review №90

Good service

Sc
Review №91

Great experience!

Ka
Review №92

Great Job!

Am
Review №93

It’s the only place I take my car. Honest, reasonable, and clean, the service there is always excellent.

Pe
Review №94

Great guys, awesome pricing and honest service. Highly recommended!

Je
Review №95

Oil change

Ro
Review №96

Right Directions are hard to come by. This place is a GPS in a game full of broken compasses. Don’t get pointed anywhere else besides Right Direction Auto.

Ri
Review №97

Good service

Lu
Review №98

I was confused at the moment but really is not at Union road its at Seneca street

A
Review №99

Honest, fast, and affordable! Thanks, guys!

Ma
Review №100

They are the best!

Information
20 Photos
100 Comments
4.7 Rating
  • Address:301 Bailey Ave, Buffalo, NY 14210, United States
  • Site:http://rightdirectionauto.com/
  • Phone:+1 716-822-2886
Categories
  • Auto repair shop
  • Car dealer
  • Car inspection station
  • Vehicle inspection
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–4PM
  • Sunday:11AM–4PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
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