Called to ask if they do oil changes and if an appointment was needed, recieved attitude from woman who answered the phone. My bad, I did not know what your services were and I could have been a new customer if it wasnt for your attitude when I simply called to ask a question. I will not be taking my vehicles here.

They are the best mechanics and car body workers. They are honest I trust them.

I was so thrilled with the work Hoffmans did for my SUV after my accident. My insurance company wanted to total my truck twice but the owners of Hoffmans auto & collision worked with my insurance provider to allow for repairs. They go above and beyond and I am truly thankful for all they did for me. My truck looks brand new, I highly recommend this company of all your automotive needs! Thank you so much!

Outstanding! The trunk of my BMW 330xi started leaking after rainstorms... turns out the problem was the result of a *poor* BMW dealership repair job.Well... Hoffman did a superb job of fixing the problem. These guys are like surgeons. Reasonably priced too.HIGHLY recommended for any type of body work. If you have a Beamer... DO NOT take it to Towne BMW. Bring it to Hoffman.

Great and honest mechanic love them and would truly recommend you take your vehicle here

Nice and speedy service

Very polite people. Took very good care of my car. Went above and beyond and gave my car a complete check even though I only went in there for an exhaust issue.

First of all, Im a tough reviewer. If you look at my other reviews, Im pretty freaking honest at the expense of making enemies of people I may have to depend on in the future. With that being said -Hoffman Automotive is a place Id go back to, but Id be better about following up on the progress of whats going on. They are just *really* busy. They only have a handful of mechanics, and the place is huge. So, while Im fine with them working on my car - chances are one of the other local mechanics will get me in sooner. If you can get your car in there though, I dont imagine youll be unhappy with their work.Its a family owned and run business. The woman behind the counter (the mom) is really busy. So you might need to follow up on status and appointments...but its worth it. Shes just the sweetest person to speak to. Shes also really sharp, she remembered a call I made months ago (my first interaction with them) about an issue I was having - even though all I left was my phone number, and I never had them do the work for me.This guy Jeff that youll see reviewers writing about, is probably the smartest guy youll ever have under your hood. He graduated from UB with an Engineering degree and also has a business degree. From what his mother told me, hes been working on cars with his father forever. I dont know about you, but personally I am comforted by the idea of a mechanic with an engineers mind.I didnt meet the father, I think Ive seen him there working on cars though. Anyway, its a nice little group to deal with. All very kind, wholesome people. Now, as far as the reviewer who says that he was scammed by them, I simply dont believe it. As Im sure you can tell from my review, I didnt just go in, drop off a car, come back after 4 hours, pay and then leave. Ive dealt with them extensively over the past couple of months. Some things were good, some things not so much. Id be lying if I said everything was perfect from start to finish. But, everything Ive seen says to me that that they are good honest people to deal with. I knew where we stood throughout the entire process. I was happy when I walked out the door, and thats all that really matters.

Darryl is a great guy. Very maticulas. Makes sure things are done right the first time before it ever leaves their shop.

My car battery has died twice in the last couple weeks so I needed someone to have a look. I live in the city and wanted to find a reliable place for car service. I found Hoffman online and couldnt be more pleased. I called at about 6:00pm on a Monday and they actually close at 5:30pm. One of the owners answered and after I described my issue, he said well since were here, just come on down and well have a look. I went there and meet the two owners, father and son. They were very nice! They tested my battery and determined it was dead and needed to be replaced. They even showed me the test in progress, nothing to hide here. They fixed it on the spot at a competitive price and filled up the air in my tires. I was out of there in 30 mins. Apparently they do everything from oil changes to major repairs, so I will definately be going back there! They had everything from economical cars in their shop to some of the most expensive cars that probably exist in Buffalo. I think these guys know what they are doing and I recommend them!

Great work. Fair price. nobody would touch my Mercedes, but Jeff did for 1/4 of what the dealership charged.

I first took my girlfriends Rav4 to Hoffman Automotive after the dealership quoted around $1,700.00 to fix an issue where the hatch wasnt holding and would randomly keep the dome light on causing the battery to drain. Hoffman fixed it for $50.00. The second time I had the pleasure of dealing with this company is when i brought in my Optima. I was complaining of brakes sticking. After looking at the vehicle, I was informed that it wasnt brakes, rather it was the transmission, which was covered under dealer warranty. Only charged me $40.00 for labor time. The point that i want to stress is this. If you are looking for an HONEST collision shop, this is it. They had two opportunities to take advantage of a situation, and they did not. Because of that, Hoffman Automotive will be the only place I will be bringing my vehicle.

Being in the automotive field for 25 years one thing i know for sure is Jeff and family know exactly what they are doing. If you need body or paint work this is the Best of the Best in WNY.

Best in the business