I walked into the dealership with my family. And straight away David he kindly greeted us at the door with a kind gesture. He then proceeded to show us the models of our choice. We got the new 2021 Nissan Rogue. He was very patient and explained very thoroughly!! I highly recommend coming here and buying from this dealership. Ask for David Flores best sales representative that the Nissan of Buena park has. I will definitely buy more cars from here if David is here.
One of the best car shopping experience Ive had in my life. They were courteous from the moment I had gotten in contact with them. The sales team is efficient and I was out of there in a timely manner. I told them my terms and were definitely willing to help me get the car that I wanted..Will definitely be back for my next car 🚗
Vince and Carlos were very nice at h. Greg Buena Park Nissan! They were very attentive down to earth and really nice. I’m so happy they helped me out!
Salesperson Robert is great handling our lease of the Pathfinder. He was very gracious and friendly. Not pushy like some sales people. Took his time to make sure we were comfortable with amenities they offer and very attentive to our needs. I appreciated his professionalism.
My birthday wish came true thanks to Carlos! He helped make sure I was getting the best car for my needs, without going over budget! The whole team made us feel like we made the right choice by going there to trade-in my vehicle. I couldnt be happier ❤
Went to HGreg Nissan yesterday.and Carlos, Salesperson was so attentive and gave me a lot of detail of the car that was looking. and he helped me a lot. and Finance guy was so attentive and explain the detail of payment and warranty so Patiently.If you are thinking to buy a car whether used or new one. H Greg Nissan is best place to buy it. ask for Carlos, if you are looking for the car, he is the best salesperson.
Roberto Portilla, make our car buying experience and easy and pleasant one. Thank you, Roberto for going above and beyond in helping us purchase the vehicle we wanted.
I went to HGreg Nissan of Buena Park and was greeted by Mr. Otto who helped me the whole way. I was very happy and impressed with the way he treated me compared to other dealers. He helped me test drive the Nissan Sentra and was very helpful with all the questions I had. His manager Dev was also very helpful in my car purchase.I highly recommend HGreg Nissan to any body that is looking for a car!
I came into Buena Park Nissan and had a specific preference. Derrick the sales associate was very helpful and patient. It took me a couple days to make a decision to buy but I was helped the entire time. There were a couple questions after I purchased and Derrick was there to answer my concerns. Thanks Buena Park Nissan for your professionalism
Great place to purchase a car! Bryan and Dev were very helpful and attentive, and worked with my budget to ensure I was able to purchase the vehicle I wanted.
I stopped by Hgreg Nissan after visiting multiple dealerships to find a used truck and Im glad I stopped by. Robert was awesome at assisting me with finding a truck that was within my budget. Huge thank you to Robert and Dev for working with me on this purchase. I would highly recommend to all of my friends and family.
Great service! I had previously inquired about some used cars but didnt set an appointment. Roberto was outside ready to greet me and my family. He found my inquiry and guided us to the cars I was interested in. He did explain that they needed to be detailed and go through some fixes. Even though I didnt move forward with these cars he was very understanding and helpful. Definitely keeping HGreg Nissan within my search bubble.
Friendly excellent customer service got my car right away . No troubles . Highly recommend my friend Roberto Portilla
I worked with David Flores. Bought a Mercedes c class coupe. Extremely helpful and communicative throughout the entire process . I didn’t feel taken advantage of in the end… which is rare lol.
First car buying experience!I made an appointment with John and upon coming in, it was a great experience overall. He was able to explain everything thoroughly which tremendously lowered my anxiety.The atmosphere wasn’t at all like your average dealership! Everyone was super helpful and the music was on point.Big shout out to John and Rodrigo, best guys super helpful.THANK YOU!
The best prices I love my new car thanks thank Roberto you rock
AMAZING & FUN experience, I know I said fun how weird right? But being completely honest.Dealerships can be stressful and not fun at all but here at H Greg Nissan of Buena Park is something else, everything went smoothly and so stress free.Vitu finance guy hands down such and amazing & fun guy. Explained every single paperwork like butter, and let’s not even talk about his energy top notch from being to end! AMAZING!!!!!
My boy Paulie D saman hooked me up !! Traded my Nissan for a Chevy Malibu !! Definitely recommend to everyone !! They don’t sugar coat anything !! Very straight forward and above HONEST!!!
Great service and great dealership shout out to Carlos and Greg for helping me out 100% recommend
I interacted with several individuals at Buena Park Nissan. They were patient and very helpful. We did not feel attacked or forced to make any decisions. They all allowed us to go through the process of deciding what to purchase and when to purchase. We ended up buying a beautiful Nissan Rogue. Rodrigo, the manager, was fair and helpful in getting us the car we selected. He made the process smooth and easy. He even bought us something to eat while we waited. I highly recommend shopping at Buena Park Nissan!😊
Was very impressed with the professionalism of all the staff, especially KK. Loved the no-nonsense approach of the staff. I am aware of the current climate of low inventory due to the chip shortage, so I truly appreciated that there was mutual respect and we didn’t need to engage in the cat and mouse negotiation game. We got down to business and made it happen. A win on both sides.
David Flores was super helpful. I appreciate him really helping my family out with purchasing a car. Highly recommend him. We were also helped by Derrick when we came another time. Thanks Nissan BP!
Juan colon and tony were very helpful and made car buying easy
Thank you Hgreg! Carlos and Greg was a good help and made our purchase easy!..
Great service great deal, I recommend nissan just ask o made appointment w Roberto the peruvian guy thank thank you
KK, Dev and Vynz were very helpful, informative and made my 2nd buying experience a lot smoother. Id more than be happy to come back and give my business to Hgreg Buena Park Nissan in the future. I really cant express how happy I am with KKs and Devs immense help, securing a great insurance quote and the car I now LOVE. THANKS AGAIN!
I had a great experience with Sales to Finance. Everyone was extremely professional and courteous and took time to explain me everything in details. Especial Thanks to Mo and Nick and their all team to buying car experience great and easy!
As a first time buyer, Nissan Buena Park was incredibly easy and simple. Roberto Portilla was extremely helpful and friendly! The only regret I have was not coming sooner. Thank you Nissan Buena Park!!!!
Richard Torres was my sales man and all I can say is wow !! It was incredible he helped me pick the perfect car for me and helped me pick out my first Tesla . He told everything there was to know about and him being so polite and mannerly I couldn’t have asked for a better transaction. Will definitely come back to get my wife her car . Thank you Richard . You’re the best !!!! Thank you HGreg Nissan !!!
Great customer service. Roberto Portilla helped me out and explained everything.
Robert is a very chill and down to earth type of guy. He helped me get into my 2017 BRZ without any hassle or inconveniences. He was open and honest about everything, which I also respected.
Walked in today with my girlfriend at Nissan Buena Park with two repos and pretty indecent credit! Roberto Portillo accepted us with charisma and positive attitude and set off to help us drive out of here with a car! Very good service and highly recommend! Thank you Roberto! Ask for him to help you out!
Excelent work from Andrew, today I was able to receive a brand new car thanks to him and his team. 100% Definitely Recommend
Totally a great experience, Roberto Portilla and Susan helped me out and everything was so smooth and quickly that I definitely recommend the customer service that they provide. Thank you so much for everything!!
Great service!! Sales person Jose Magaura was amazing! He cares about his customers and the brand. I would highly recommend him to others.
Beware of leasing from HGreg Nissan Buena Park! Nissan Finance makes a lease buyout almost impossible. I bought my car in July. The dealer falsely put down a new lienholder, and then ignored all my calls when I tried to get it corrected. Had to retrieve the pink slip myself and process it at DMV, which is still in the works 3 months later. I liked the car but cant recommend this dealer.
Great great thanks for everything Roberto you are the best thanks
I got excellent service from this dealership our sales consultant was Juan Colon very helpful explained everything took us to different locations to find the right car for us the manager Dev Anand was very friendly and also very helpful will recommend this place to everyone
Only reason I bought the q60 was because the sales man Robert was very helpful not only that he offered me a way better deals then anyone he actually sat down and helped me while everyone else was just wasting time talking to the manager and bringing him to me trying to sell me something I didn’t want Robert change the whole experience after he jumped in because honestly if he would’ve not jumped in I was ready to leave home, if you guys ever go to this dealer ask for Robert he will give you the best service anyone can there . Sincerely Osmin and thank you again Robert for your patience and help and for picking me up and dropping me off home I really appreciate it because you were kind enough to do that and no one else offered besides you
Elisa and Vice did and outstanding job with me and my family.We will recommend and buy another in three months.
Jose Munguia from HGreg Buena Nissan was very great to me. Treated me like family made me feel comfortable here while I waited to be assisted. Gave me great dal on the car I purchased. Would definitely recomen you come see him here!! Hopefully in the future I came back for another vehicle.
I went to a dealership and I explained how my credit was and before I finished the sales person told me to come back Monday. Then my husband and I went to hgreg Nissan in Buena Park and that’s we’re I meet Juan colon and his manager Dev anand, they both help my husband and I to purchase this beautiful Rogue We are pleased with both of them and the hole crew. I definitely would go back and purchase another car from them. Thank you very much Hgreg Nissan Buena Park.
If you would like to be scammed out of your money, secretly up charged for “extended warranty” and extra services this is the place for you.They specialize in giving you the run around not actually answering your questions and lying.Its been a month and I am still waiting for a refund of the registration fees that were charged after I paid fees. I was told by “the finance guy” that the company would pay the difference since I paid twice. Still waiting.I will be filing a claim with consumer affairs and BBB.Stay away from this dealership.
Excellent customer service from the sales person all the way to the stores big boss. They gave us good deal on our trade in 😊
Believe the negative reviews. Stay as far away from this dealership as possible. Question: How in the world do I need a car care protection for a used car that I am suppose to be buying “as-is”? That’s exactly what happened. I simply was trying to buy a car and pay for the car plus taxes and dmv fees, but they tried to add on a over $1700 protection package for windshield, dents, lost keys, etc, etc. I did not need that. I have full coverage insurance plus AAA and that’s all I need. I don’t need what they wanted to add on. Wasted time with these clowns.
Walked in and was greeted by Marquise. He was very kind and polite. We told him what we were looking for and showed us a couple cars. We were there with our oldest son, helping him get a car. We did not want to lease, we wanted to buy the car. Marquise and his financial team did everything in their power to get the car financed.He ended up getting the car my son wanted and the price he was able to afford.I highly recommend you walking in and asking for Marquise, you will not be disappointed. He was able to answer all our questions and concerns. Very knowledgeable and dedicated to his job. Able to multitask and continue to help his customer as well.Excellent customer service skills, so calm and so patient.My son got a beautiful car. 2018 White Nissan Altima SR that was owned by one owner and was in mint condition.Thank you Marquise, they are very lucky to have you working for them.
They helped me transition from my old lease to my new lease with a great deal! Shaq and Mo Tazeem helped me out! Make sure to ask all the questions and they are helpful to answer and show you the breakdowns and options.
Hard sell tactics, full court press even after I told them I was just doing research. Short sighted way of selling, had they not turned me off they might have had a customer for life, instead they didnt have a customer at all.
Very disapointed, they couldnt help me with a car key,marcy the person who help me told me that I needed to call AAA or bring the car over so they can program a key,but I just needed a key to open my car not the egnition,so end up going to downey nissan they just charge me 10 dlrs for a spare key to open my car,they were very attentive and so helpful,definitely not going here for a new car
Sales associate Abdullah and manger Deve From Hgreg Nissan are the best. whoever wants to buy a car they are the people to talk to. So happy with my 2021 Nissan Rogue
Amazingly smooth process, I have never leased a vehicle that went this smooth and easy. George Adjemian went above and beyond to make this happened as this was a present for my daughter. He made it quick and easy for me to do this over the phone and since it was my daughters birthday HE MADE IT HAPPEN on her day. Extremely professional and knowledgeable. He would answer my questions before they became a question. I was left with just thanking him instead of asking a lot of questions. It was as if he anticipated what my next question was going to be. My other daughter will be of driving age soon and I will be calling George for her as well. If you are looking for a great service and great prices. Run dont walk and go see George Adjemian.
I went in to service my car for regular maintenance and decided to test drive a car. I ended up buying a new car. Also traded in my car for a fantastic price. I am very happy with my new car. The Staff was more than accommodating. This is my 2nd car Ive purchased from Buena Park Nissan.
Just okay. Not alot of customers for a Saturday. No interaction with service reps. More playing between employees. Scheduled rep, late. Gentleman that first helped was very pleasant, but I didnt get his name.
Came here to look at a used S Class Mercedes and no one came out to assist us. We also called twice while waiting on the lot and no one picked up either. Horrible customer service.
Where do I start... Calling to make an appointment to service my car was a hassle. I had to call about 5 times before someone picks up. Took my car yesterday at 10.30am and was told it would be done in a couple hours. Came back at 2.30pm still wasnt done. Just wanted oil and filter change. I got there thats when they started my car. I had to sit there another 45min to finish the work. Isaac was nice and took care of us. But the other service men were just so rude. This was my first time to this location I usually go to Nissan in garden grove but since this was closer to my house wanted to give it a chance. Honestly I dont think I will be back.
As soon as I got to the Nissan in Buena Park, Mark Mendoza immediately walked up to us with a friendly attitude and more then happy to help us with a vehicle we needed. Mark also speaks Spanish with is very useful for those who speak Spanish. He didn’t hesitate to offer us with anything we needed. This dealership will assist you and help you with any of your worries ; they will put you on payments that you feel comfortable with. Definitely will recommend to anyone looking for a vehicle!
I like nissan, but the people that work here are all stuck up. I do not recommend doing business with this people
Had the pleasure doing business with the Sales Advisor Richard Torres he was very helpful and product knowledgeable! Will be returning to do business with him again!
If you want to get an honest price and proposal for what your getting... PLEASE DONT SHOP or COME HERE!!!!! Ive had so many experiences in dealership and this by far the most disappointing and dishonest place. They offer a car for the price its worth and when you go to go sign, they add on all this coverage that supposedly the car dealership covers if the car is damage with scratches, if you window gets a crack, a flat tire due to pot hole, etc.... bunch of lies!!! Im not putting the salesman person just cause I wont do what they did to us.
David Flores was amazing in helping me find the right car for me!
Isaac in the service department is always always very kind and friendly. He will always keep me informed if my car is delayed in time. Always satisfied with every service.
I. Diaz was friendly, courteous & respected our time & respected the reason I was there in the first place. He provided us updates & provided info on the car as it was in the shop. His professionalism & knowledge goes unnoticed, as we find confidence knowing our son is driving safe once again.
Juan Colon was an awesome salesman! He made sure we left satisfied!
Isaac Diaz is the best. Explains everything clearly and patiently. Looks up past work and possible warranties. Very courteous and respectful. Never tries to sell me unneeded work.
My salesperson Chris was extremly friendly and very helpful. The whole staff was the same way and it made me feel comfortable. I am extremely happy with my new vehicle. Thank you!
Bought a Nissan Sentra SR here, and worked with the Sales Advisor Richard Torres. He was really knowledgeable and had an answer to every question I threw at him! Will be returning to buy my mom a car here!
From the moment I clicked on the dealership ad and contacted Buena Park Nissan I was treated with EXCELLENT customer service. I was lucky enough to have Marquise as my sales man and he did an amazing job assisting me with my car purchase; he took into account that I was only 18 years old and this was only my second car purchase and ensured that everything was very transparent and also that I was comfortable with my new car purchase. I would definitely recommend anyone looking for a new Nissan (or a used car; they have a wide variety) to DEFINITELY check out Buena Park Nissan!!!
I want to thank David Flores for helping my mom get her first car in a dealership super nice person and helps everyone thank you so much
I had Derrick G helping me and did a fantastic job, him and his team went above and beyond with helping me find the right car and getting the best deal.
Great experience all the way specially with Marquise Harris! Hes the reason I went back! Excellent Salesman you dont get that many in this industry! He makes us feel comfortable and welcoming! Thank You it was a pleasure doing business with You!
Best dealer ever if you need a car ask for George very professional and nice he really understand peoples needs
Had the pleasure of doing business with Richard and Mo great people to work with, will for sure be returning to do more business with these guys!:)
Went in for service. While waiting i asked salesman if i could test drive a Rogue. I told him i wasnt gonna buy just yet. Just wanted to test out vehicle for now.He left and never came back.Talked to sales manager and told him how disapointed i was with sales service.Giving 2 stars because service dept was great grea
Seriously bad stuff theres no professionnality they waste time for people for no results they give u the time just when you wanna buy and after that they dont even see ur face when u wanna ask about your right seriously I dont recommend at all
First, I want to say that my experience with John, my salesperson, was really great. He was nice, very helpful, and not at any time did I feel pressured to buy until I was ready. I was ultimately very happy with the price I got and really love my car.UPDATE - I was really impressed by HGreg Nissans desire and effort to make correct my last visit. I was able to take my care back in where it was washed and spotlessly detailed. The owner was incredibly kind and went out of his way to make things right. Again, Im super happy with my car!______________________________________________________________________My disappointment came in regards to the cleanliness of the car and how HGreg Nissan subsequently handled it. It was clear the Prius I bought had not been on the lot long. When I test drove it, it was obvious it handled been cleaned yet but that was not my focus in the moment. Following the sale, I was told they were going to detail and wash it for me before I left the lot. When they took it back, I assumed thats what was happening. When I got my car and was able to head home, it was already dark and I couldnt see until the next morning that had not happened and it hadnt been cleaned.I reached out to John who was nice enough to set up a detail/wash appnt to correct the situation, but when I took it in, it became clear that was not going to happen. They washed it and did not clean the inside. When I pointed out my car hadnt been cleaned, they took it back again and brought it out about 10 minutes later, with what looked like maybe only the dust on my dash having been removed. The dash, arm rests, cup holders, and more were still spotted, sticky, and dirty. The floors, seats and interior were unvaccumed. The hatchback area was untouched.I dont often complain, but after having bought at least 5 used cars in my life, Ive never purchased one from a lot that hadnt been at least cleaned and still had the previous owners trash and belongings in it. Im disappointed, because in the middle of a pandemic, it seems that sanitizing the car would have been, at the bare minimum part of the pre-sale prep. Based on the cleanliness of the inside, I cant see how that happened.What Im most stunned by is the dishonesty I experienced when taking it back in to get cleaned. If HGreg Nissan had simply said they couldnt detail and clean it for me, that would be one thing. But they pretended to do a job they had no intention of doing. Twice.Again, John was wonderful, I got a great deal here, and am so far very happy with my car. Hopefully they read this and commit to being more thorough and professional.
George sales awesome too work with very professional great customer service :)
Paul cared about my wants and needs for my new family car. Thanks Paul. I will be back
First time car owner and Vitu was fantastic on the phone and in-person when I came in for a test drive. Financials were a bit higher than I wouldve liked but Mo was able to meet me half way for a good deal.
I needed an oil change bad. There was also a bad problem with my driver door lock that had to be resolved. I know now what service my car needs.
Thanks to david Flores show me all the models of the Nissan Sentra and versa took his time and was honest with me and I want to thank his boss Mo for making everything smooth and fast
I did not like how I was not given my entitled APR at first. Sales Manager started with high APR at first. He used my decent credit score against me to justify the higher APR. I had to demand the APR promo multiple times as advertised. Its very unessesary and inconvenient to waist customers time hassling over qualified APR. Pushing several times unwanted extended warranties is also a turn off. Did not like my experience this time around. On a positive note, Judy was pleasant.
Very kind staffs and give me excellent deal even under Pandemic situation.Special tanks to Richard and Shadi.
Mark was a great help and a nice guy
The staff was super friendly and straight to the point. Isaac at service was a huge help with my questions and made the experience enjoyable. The service was super quick too! I will definitely be coming back here for my services!
Thank you Juan Domínguez for the fast easy and great first time buyer car experience helped me get one of my dreams come true !!
I’m so happy and I feel like I made a connection with this deal.
I’ve been coming to BP Nissan for over 5 years, and currently own my third Nissan vehicle. Mario Solis was my sales consultant on all the cars I’ve bought, and when I’m in Service for maintenance on my car, he always stops by to say hello and checks if everything is alright with the car.Recently I’ve had a few trips to the Service Department due to an unfortunate mishandled repair by a different dealership. Steve Snider has taken my case personally and has spent a lot of time listening to my complaints, explaining things to me, and helping fix many things that are still needing repair on my car. He has been very patient, professional, and reassuring. I really feel that he cares about my concerns and goes the extra mile to put my mind to ease!
Felipe is the best! He is always so helpful and attentive with my family and I. We greatly appreciate his help.
I set up an appointment to do an oil change and tire rotation i got a quote based on the offer they had in their website i set up everything with someone over an email and when I bring my car in the morning some woman there in the service department treat me like I was begging for it or for free she told me that I needed to pay 100 for an oil change regular oil and tire rotation which I told her no thanks I got the special from the website she said oh no we dont have that special and she tore up the paper she was going to fill up and she said your car key is inside the car i email the person I set up the appointment with my never hear from them just save your time and your dignity and do it some where else
Came here to buy 2021 frontier my saleman was Vitu. He was very friendly and help me ger my dream car. Highly recommend this placs if you need new or used vehiclss. They work with you and really care about the customers.
My service tech basiir issac and Sulma were great!!
Work with Sulma Pineda. Shes the best! Been going to the dealership for years.
Polite, concise and happy to help figure out what works for us.
Very unhelpful. The rep was all over the place, he said he couldnt call the manager because he was off but was able to call him, he said there was no managers on duty because they were off but changed his story to them being at a meeting. He Guaranteed that there was no way they could have damaged the muffler and stated it was an attempted theft.