Doug was kind and helpful with my process. I had a unit at Extra space Storage paid online and someone else took my unit. Extra space storage had no other capacity and were going to send me to another location that had a higher monthly rent. Canceled and got refunded and went straight to this location and Doug made everything smooth and price was way better here 🙂

This is a good storage facility. It is clean and cheap with bathrooms on every level. I received great customer service during the rental process and on the few occasions I needed help.I do have one major and one minor complaint. The major complaint is that the door to access the storage units is supposed to be locked and opened with a code, unfortunately it opens like a grocery store door. I liked the double security. The minor complaint is that the parking lot is too small. Two U-haul trucks will take up over half of the parking lot.

I have been a customer for over 1 year.The staff, especially Doug were very courteous my entire stay. I would see Doug in the mornings doing his unit checks, and he was always polite.I appreciated the security that was in place, I always felt like my stuff was in good hands.

I was able to find and book a storage unit online and Doug was SUPER HELPFUL!Doug was able to answer any questions I had and even gave me a tour of the place once I arrived.CLEAN, FRIENDLY HELPFUL 👌

Great facility but they need gps trackers for the carts. There is only 3 now

Doug is awesome! He is knowledgeable. Really take the time to make sure he goes above and beyond. Clean and safe location. Highly recommended.

Doug and Shannon were very helpful and made the process of moving into a storage unit seamless!

Doug and his team are friendly and very responsive. I’ve stored stuff at other locations where it’s nearly impossible to get a hold of anybody but my phone calls and questions were always answered extremely quickly here. The location is also super clean and taken care of. I’d definitely store my belongings here again!

Blake showed exceptional customer service and attention to detail. Thank you very much for your help!

Doug has been more than helpful, he has been a lifesaver! I will definitely be coming back to this storage facility in the future!

I have worked with Doug at this facility for a while now and he and all the employees at this facility are amazing to work with and I highly recommend storing with them and I will be continuing to store with them.Thank you Doug and employees!!!Tim W.

Great service. Christy explained and made sure that I got the space I needed. Nice, friendly people, and in a good area is all a plus.

Great facility, very well managed by Doug and his team. We have been there for 2 1/2 years and always got great service/access, easy billing. Highly recommended for any size storage need.

This was a great place but then COVID happened. They upped my rates December of 2020 (Merry Christmas) and I fell behind due to COVID for a month. I received 6 phone calls, 2 text messages & 4 emails before the end of the month because I was unable to pay. Dont even get me started on the woman who calls (Cathy/Kathy) she is flat out rude. These are only days apart and are harassing. Im not sure if they think I get paid daily or what but boy they must be hurting for money to harass me this much. At this point I hate this place it sucks. There are weirdos every time I go there who seem to live in some of the units. I will never rent a space with Public Storage again the fees are way to high and not worth it.

Q was great! Doug was knowledgeable! Loved this experience and cant wait to move in stuff

Great customer service! No problems!

Extremely friendly staff and clean units! Super secure with multiple locked entry points. I feel comfortable leaving my belongings here.

I’ve never utilized a storage unit. I’m glad I chose this site as every encounter has been handled with great customer service accompanied with friendly efficient staff that make you feel welcomed and answer all inquiries. Upon my last visit I was helped by Cathy and Debbie. We engaged in marvelous conversations and I left knowing that they made my day all the brighter than when I walked in through the doors! Kudos to a wonderful day and marvelous customer service provided by both Cathy and Debbie!

The storage unit facility is absolutely amazing! The climate control building stays climate-controlled unlike some other places Ive been to. The staff was awesome, the prices were more than fair, and the facility is very clean. After I moved out I received a bill, before I had a chance to investigate, the staff called and said I dont owe it and not too worry about it. I had a wonderful experience with this company!

Doug was really great! Very professional and friendly:)

Public Storage on 118th Ave in Broomfield, CO was very helpful in assisting me with getting storage quickly, efficiently and cost effectively. Doug showed me my space, how to enter and how to use the lock. He gave me recommendations for making sure I can get all my things in. They were friendly and capable.

I wasnt sure at first that I wanted to store here because their prices seemed so much lower that other facilities and I figured they were too good to be true. After visiting their facility, I can see that the grounds and storage units are all kept in immaculate condition, and they just have very competitive prices. Doug, the property manager, was incredibly helpful throughout the entire process and was understanding when I wanted to shop around at other facilities before signing a lease. I chose to come back and rent a unit here because the prices cant be beat, the facility is well kept, the security is high, and the staff were very nice and helpful.

Wonderful experience at this location! Literally every employee at this place is so kind & helpful and the prices are incredibly fair. Down to when I said Im ready to end my contract, I was treated as an important person...I cant say enough about how much it meant to me. Thank you Doug & Debbie for the well wishes when I left the other day!

Great facility, clean, and safe. Highly recommend. Site manager is also great.

Very satisfied, best priced storage place. During Covid-19, a clean and secure unit was worth it. Thank you, Doug and staff.

Doug was efficient, personable, and patient 🙂

Cathy was a great help, got us set up quickly and was very friendly. Indoor units are nice, clean and the facility seems secure. Would recommend.

Q and Cathy and Doug were extremely nice and helpful. The facilities are very clean, too.

Taya was wonderful getting our rental contract done quickly! This place is CLEAN!

Wonderful customer service. From rental to move-in Doug was there to help and answer any questions we had. Thank you Doug!

Nice, clean facility, good price, and I really liked the big carts they had which made moving stuff from the car to the unit a bunch easier. Staff was also friendly. Definitely would recommend this place.

Doug was super helpful! Clean, great space

Loved this place Doug and amber took great care of me. Gave me the tour and gave me great information. Great morale and atmosphere!

Just moving into the area, Doug was a tremendous help in quickly getting us set up with a storage unit. Very friendly and courteous.

Very clean and friendly staff! Will definitely use their storage again.

Amber was wonderful. She took the time to explain everything and even though we lost our card she helped us out again and showed us where to go and gave us a full tour. The place is clean and quiet. Might need to upgrade soon!

New renter. Easy rental for inside unit. Climate controlled, clean, three sets of password entry, carts available to help move items between vehicle and unit. No complaints

Great customer service! Super friendly and they take the time to walk through everything with you and explain how everything works. They have great security as well!!

Great storage place and nice employees

My experience getting set up at Public Storage was simple, smooth and professional. I rented for a few months. Facilities were always clean and secure. Thank you Amber!

Cathy, Carla, and Amber were very helpful. They went the extra mile to help me out. I dislike some of the corporate policies such as needing to buy a specific lock from them and their fees, but they make up for it with their customer service. Thanks again!!!

Great secure place for your stuff. The manager was wonderful and so nice to work with. All the staff were very helpful. Storage unit was clean and dry at the time we rented and stayed dry the entire year we rented. No mice or bugs either. Very secure and easy access. Highly recommend this public storage facility

I was moving from a larger space to a smaller one and Doug helped me tremendously. He made the move extra easy by personally finding an available space very close to my other one.customer service like that is rare to come by and so appreciated!

Jess was amazing in handling my vacancy, I had a quick change of plans and she was able to give me the details on how to resolve it. She took care of it all for me. Thanks Jess

Helped a friend move and I was impressed by this place! Very secure, you needed a pin for everything. They have carts you can use to help you move available which was a huge relief.

My experience at Public Storage in Broomfield was great. Doug, the agent that I signed up with was truly exceptional! He was helpful, kind, honest and upfront with all that I needed to know to rent from them.This location is clean, well-lit and secured my belongings with no issues whatsoever. When it came time for me to check out of my unit, I had almost missed getting to the office in time to finalize my rental period. I called Doug and told him why I hadnt shown up much earlier before closing time. Doug went to the unit to see if I had left my lock on it and let me know I had.I raced over to Dougs office and he had the required paperwork ready to go on his computer when I got there, so I was able to complete my final paperwork without a hitch! His help with this saved me nearly $100 that I would have had to pay for an additional month.Thank you Doug for all your help and support! I will recommend this Public Storage location and Doug to anyone that ever needs a storage unit in the future. I will be back if I need a unit too.

Carla was the sweetest woman ever. She help make the move so much better. Sje was so kind and friendly and helpful it blew me away. Thank you so much for your help today Carla!

Climate controlled, affordable and has insurance! Great service provided by Raven and Dove. Recommended by us all the way.

Prices were good, it was always clean, they respected Covid protocols and we never had a problem.

Amber was wonderful. She helped me and my grandma get everything we need!! She gave us all the info we needed and showed us to use our online account. Love our new storage place!

First time user at public storage and very happy with my experience so far. Jessica was very nice! I recommend asking her to help when setting up your unit ! I definitely will be back if I need another storage unit in the future !

Carla was very helpful in getting my storage unit set up and answered any questions I had. Thanks for the great service

Doug was the very best and very thorough! Very clean units!

The onsite manager was absolutely a pleasure to deal with. He was very concerned with making sure we were getting the most appropriate size unit for what we were storing and after he found out what we were using it for he made sure we had the closest unit to the door since these were very heavy items. Will definitely do business with them for a while!

Great staff that will serve you well for your storage unit needs, plus great access to US-36.

Such a great experience. Doug was so helpful on site, and Michelle was empathetic and nice helping me set up my reservation on the phone. The facilities are nice, clean, and secure. The amenities (elevator, code access, the carts) are amazing. Everyone seemed really knowledgeable and friendly. I’m glad we chose this Public Storage.

Mrs. Shelley is the absolute best...i have seen her work strait through lunch just to please her customers and give best service possible..clean units. Safe place. Thumbs up..

Amazing! The staff( especially Doug!) went above and beyond to help me set up my unit for business purposes. Secure! Secure! Secure! They take pride in the level of cleanliness and security. I highly recommend!

We stopped by to see what sizes they had and checked out the 10x10, 10x15, and 10x20. Carla was great at showing us the units and explained the prices. This is a great location. Very clean and secure. I will most definitely be using this storage in the near future.

Carla assisted with the sign up process today great communication, great service very detailed and explained. She was awesome easy to talk to felt really comfortable with over all experience !! Highly recommend 👌

Great experience! Shelly was very friendly and helpful, and she made the process quick and easy. Units are also very clean and seem secure. Definitely 10/10 recommend!

Doug was extremely friendly and knowledgeable. He helped us save money and made us feel welcome to Colorado. I highly recommend!

Doug and amber very helpful. Masks do not help with hearing but they helped me. Thank you.

Nice new facility. Clean and secure. Weekends are busy and Ive experienced that there are some people who claim all the flat dollies and have them lined up in the hallway as they load or unload their storage unit. Hallways are long and lights are motion sensing. They dont come on until you are almost under the light. Would be nice to have the lights come on sooner. Signing in on the keypad to open the gate is awkward. You have to pull over very close on the left side of the driveway to reach the keypad. Would be easier to reach if the keypad was extended further into the driveway.

Great place to store belongings between moves. Very clean space. Good access to upper floors via elevators. Doug is extremely helpful and has great tips for storing stuff.

Thank you for all you over there. Needed a space to get my business started. You guys are awsome.

We were looking for a storage unit and came to Public Storage in Broomfield. Doug was amazing! He showed us around the property, and helped us rent a unit. The staff is very friendly and the storage facility and units are very clean! We are excited to have found a place where we can keep our items, and know that they are secured. If anyone is looking for a storage unit, contact Doug and he will help!

Id give more stars if they allowed it! Great place. Very knowledgeable staff, especially Doug, who was a big help in deciding correct sizing needs for our items to be stored. Got a tour of the facility. The building and surrounding grounds are kept spotless. There are plenty of flat bed carts for loading/unloading. Security is well designed. I highly recommend this facility based upon the quality of the premises and the outstanding efforts of the management & staff.

Doug and Amber were absolutely amazing! 5 stars!

Doug was the best! I was looking for offsite storage for our office that had to move into temporary space for a few months. The set-up process was quick and efficient (I love that everything was done electronically - no unnecessary paperwork!). When I called back later that day and said that Id need a larger unit, he made the process so easy. This has got to be one of the best Public Storage facilities Ive ever had to deal with.

This is a great place if you need a self storage. The manager is amazing! He is very friendly and helpful and the rest of the staff are great as well. The place is very clean, secure, and its easy to load or unload your unit with their provided carts and roomy elevators. The units are also the most affordable and reasonably priced units to be found in the North Denver area. Bonus!!! I recommend this place to everyone who needs to rent a self storage!

I went to pay for my storage unit this morning. I reserved it three weeks ago and set it up to begin renting today. When I got there I was greeted very politely and very professionally. The man who took care of my reservation took us over to see the storage unit itself when we went back he explained everything in full detail in a very professional manner. He was well-mannered polite and it was an absolute pleasure doing business at this public storage facility. I would highly recommend this to anyone who is looking for public storage. It is exceptionally clean climate controlled and in a very decent area! I was thoroughly impressed by the staff and the facility!

Shelly, the lady that helped me was great! The facilities are nice and will be easy to access. The reason for the low score is because the advertising and cost is VERY deceitful. Being up front about things is always the best way to run and earn business. Online advertisement was for a 5x5 unit for $15 a month with the 1st month for $1. Good deal right? Well it cost me $80 today to be able to rent the unit. I had 2 emails from them as well as 2 phone calls from them to confirm my reservation among other things. At no time did anyone mention that their would be a $25 administration fee, a $20 lock fee, required to have insurance at $15 a month fee and also had to pay the rest of this month and next month as well. Yes I expected their would be some additional cost and the actual amount I paid today or the money is not the big issue. The big issue is that what they are doing is not being honest and upfront. Almost like a bait and switch. Their goal is to get you in the door and then lay all the additional stuff on you. If you care about your customers then you treat them like you would treat your grandmother. I have been in customer service for 17 years and that has always been the way 8 treat people and what I require of others to do as well. They should have included this in one or both of the emails they sent me and they most definitely should have explained some of that over the phone. To top it all of they say that if my homeowners or renters insurance covers storage then Incan simply cancel they police i had to buy from them. And then after I pay Im told that if my current policy covers it that I can cancel the policy from them but I wont be refunded the cost I was required to pay today. The reason I chose public storage was because it was almost half the price of other places. So it seamed. But the truth is they are just the same as other places but the other storage companies are upfront and truthful about the actual cost. So my recommendation is to stay away. If a company is dishonest like that from the very beginning I can only assume that is what I can expect the entire time Im doing business with them and that wont be very long.

Easy sign up and nice modern clean storage units. Manager was very helpful with any questions and showing me around. Highly recommend!

Excellent customer service! Very clean and well managed facility!

Doug was so helpful... I felt like i could trust where my belongings were going to be.. Safe. Im a bit handicapped and he was very helpful! I feel confident that my things will be in good hands.and what a wonderful new facility!

I went here last week to rent a unit in the leasing office and was turned away because the employees were on a conference call. Went again today to get a unit and the in-person price is significantly different than the online price. Thats fine and not a big deal, but then I couldnt even sign up online and put my things into the unit I would haven rented. I was able to go over to Flatirons Storage and get a cheaper rate, better access to my unit, and 5 star service.

I highly recommend! Place is cleaner than advertised. Practically new. Secure and well designed compared to most storage places. MICHELLE AT THE FRONT DESK WAS SOOOO HELPFUL, ACCOMMODATING, PATIENT AND VERY NICE. I had a complication regarding my online reservation and she was awesome at getting me situated and answering all my questions. Recently moved from NY and this place is a blessing.

Doug is amazing!! Such a nice man was very helpful and made it easier!!

Very accommodating. Ran into the front desk man, Doug way before opening hours and he helped me resolve my issues with plenty of time to get my day started. Very appreciated. Doug and Michelle Rock!

Staff is very friendly and helpful! Units are mostly all indoor so theyre climate controlled. They have flat bed carts available to use, you want to pull and not push them because only the rear wheels steer. There are 3 floors, elevators can carry 2 carts at once. You need a code to get in, get out, and also to go up in the elevator. The storage is open from 6am-9pm. Wish it were later for us night owls. They have some moving supplies for sale in the office too; mattress and couch covers, boxes, moving blankets, packing tape, etc. Reserve online if you can, you tend to get much better deals.

Amazingly helpful and courteous. Feel as though im dropping my stuff off at a friends instead of a storage facility. Thanks guys!!

Jessica is an amazing asset to the company! She was so friendly and informational. Inhad a small issue and she, without hesitation, worked with me to make it happen. I left ina better mood than when i came in because of her. Also, the whole facility was so clean,which is a big deal in my world. I would highly recommend Public Storage to anyone!

Doug, Sammie, Shantel and all of the others take this place from being just another well-kept, newly-constructed Public Storage to one of the best with which I have ever had the pleasure of doing business. They always go above and beyond and the logistics for our company remain streamlined with their help! Honestly...if I ever needed storage for personal use, it would be worth the drive up from south Denver for me! Rent here! You won’t regret it!

They took good care of us, just dont be late on your payment, they have a no mercy policy as all of them do. Clean facility and helpful if you need something.

Affordable, easy to rent, and clean. Carla provided wonderful customer service!

Very happy with our decision to use this storage facility. Doug provided us with exceptional service and helped my husband and I decide which unit was the right size for us, as well as showed us how to get to our unit. Very clean and secure location; we feel very comfortable leaving our stuff here.

Today I quickly needed a space to store some music equipment and other household items. I first went to a cubesmart where the woman at the front desk was extremely rude, so I just up and left. I then came to this public storage and was greeted by Tyson. He said that Doug and Michelle were the ones who are usually on staff, but he was on call their today. He was extremely helpful and kind, yet also fast at getting me my storage unit and showing me how to access it. 5 stars thank you!

John was super helpful and explained everything so that even i who wasnt paying much attention could understand. Thanks guys! :)

Absolutely Great Service! Carla was the sweetest person and helped me get a storage unit in a flash! Thank you again for helping me!

Carla was great! Quick, easy, inexpensive and definitely feels like a safe place to keep things.

Great experience. Friendly staff (particularly Doug) that have been extremely helpful every time I have been there. Facility is very clean, everything works as it should. I would recommend this Public Storage facility if you need storage.

Thank you amber for helping me with my call and updating my info with my unit.

Wonderful customer service!!! Doug and Michelle were very accommodating and helpful with getting us into our storage unit. Doug even bought us a product to help with the humidity in the unit. Will recommend this facility to anyone and will definitely come back if I ever need another storage.

Doug and Michelle were very friendly and upfront to work with. Great customer service when setting up the unit.

Sammie & Doug are both super friendly and provide excellent customer service! When I initially stopped by to check out the place, Doug answered all my questions, provided me with additional information, gave me a tour of the facility, and showed me actual units of the 3 sizes I was interested in. After I decided what size I wanted, I made my reservation online (online pricing is currently a discounted rate). At my appointment on my effective date, Sammie was awesome! ... she gave me a thorough tour of the facility, then of course showed me where my unit is and demonstrated how the cylinder lock works. She then walked out to the gate with me to make sure my code works. I feel very safe going there after hours when the business office is closed, because of the many safety and security features they have in place. Overall, I am very impressed with this facility and highly recommend it for anyone looking for clean, secure, and climate-controlled storage units!

Staff was helpful and friendly. Seems like a really secure building and very new and clean. This was my first time getting a storage unit and I left feeling very comfortable in deciding to keep my things there. They have great online deals that I was able to book while I was there per their request so I could get a better rate, which I really appreciated them suggesting!!

I had a wonderful experience today at Public Storage. The office manager gave a tour and showed me how to use the code and key. This was the perfect solution to store my belongings while I do some home renovations. Thank you!

Doug was extremely nice and very informative. I am very happy with everything and the service. I Would defiantly recommend. 5 star all the way ! 😊

Jennifer was super helpful in touring and walking me through the policies and pricing. She made it super easy to understand and even got me a few dollars less than quoted! You rock Jennifer!