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Lupient Nissan of Brooklyn Park
7910 Lakeland Ave N, Brooklyn Park, MN 55445, United States
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Lupient Nissan of Brooklyn Park
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Hu
Review №1

Had a fantastic experience purchasing a Nissan Versa! Consultant Tommy Thacker was well-versed in his knowledge of cars, an excellent communicator, truly made every step of the process as smooth as it could be. He even gave me a good deal on my old car!

Mi
Review №2

We were pleased to work with Lupient Nissan and their sales person Eddie. From start to finish, it was great experience. Thanks a lot to work with us.

Ed
Review №3

I walked in to Lupient Nissan and Rocco Jackson got me approved with a 2021 Nissan Sentra. I was nervous because I know my credit isn’t that good but he somehow managed to get me on the road. I highly recommend it. Thanks you so much. I will be back for another vehicle.

Ja
Review №4

Bought a 2016 Nissan Frontier. Brian was responsive to my questions, follow-ups, and helped me feel comfortable with the purchase. He was personable, kind, and advocated for me in the process. The vehicle is great and Lupient took all steps to ensure accuracy in information and quality in the product.

As
Review №5

We came in looking for a Kia Sportage after Carvana failed to deliver the vehicle we ordered. Brian Paulson and the entire time were super helpful and professional. They listened to what we were looking for and found a great vehicle in our price range with less than perfect credit! We will definitely do business with Lupient Nissan again!

Li
Review №6

Excellent service! We were in and out in a matter of hours. We our very happy with the purchase of our 2018 Nissan Rogue. Mike Worden you did a awesome job. Thanks for assisting us with this purchase. It was so easy and your knowledge through out the process was wonderful. We will definitely recommend this location.

Da
Review №7

Awesome experience. They had the exact make and model vehicle that we were looking for, and from there the transaction was seamless and pressure free. Rocco, our sales rep, was friendly, informative and great to work with. Thanks to everyone at Lupient Nissan!

Sa
Review №8

Easy buying experience, and Rocco was great! I love my new Rogue!

Je
Review №9

After getting t-boned in an accident 2 weeks ago, I was a little nervous to start looking at cars again. After days of research looking for an SUV with all of the safety features I was looking for, I was ready to go make my purchase. On Labor Day I went in and Ted greeted me right away with a warm smile and reassured me that him and his team will take care of everything. And that’s exactly what he did! This was by far the best customer experience I’ve received in a long time. Ted was with us through the whole experience until we hugged at the very end. Lupient Nissan and Ted will forever have a loyal customer from us. Thank you again for going above and beyond for us and our future family.

Te
Review №10

Jim Pavelka and the entire Service Department staff have always been professional and very responsive to my service needs. I wont go anywhere else. They have a customer for life!

Da
Review №11

Great service from the first email inquiry. Upon entering the dealership, we were greeted warmly and staff went to work professionally. No tricks or gimmicks here- we were treated with respect, shown all the numbers and got exactly the car we wanted. A+!

Tr
Review №12

So happy with the purchase of my new car. This dealership is awesome. Rocco, my salesman went above and beyond for us. Will definitely use them again and would highly recommend.

Co
Review №13

I worked with Rocco, and he made the whole experience pleasant and stress free. He was open and honest, and listened to my vehicle needs instead of pressuring me to buy a higher priced vehicle. He printed off car stats for me for easy comparison, and worked with me every step of the way

Ma
Review №14

Went in to buy a used car and I got friendly and fast service. My salesman Mike provided helpful information and was great through each step of the process.

S
Review №15

Adrian Tursso was the best. He helped me in many ways. HE Treated me like family. I would recommend him to any one needing serviceThank you Adrian for all your help.

Hu
Review №16

Found the truck of my dreams at Lupient KIA via Car Gurus. I live 150 miles away. Brian Paulson made the long distance transaction easy, smooth and wrinkle free! Pleasant, professional place to do business.

Ch
Review №17

Nice people. Sellers market. Didn’t get a great deal, but given the frothiness out there I was glad to find a truck with the specs I needed for what appeared to be a fair price, all things considered. I did not finance. The purchase was smooth. Brian Paulson (sales) did a nice job.

Al
Review №18

I bought a new car from Lupient Nissan but it was quickly discovered that, unfortunately, there was no way it was going to meet the needs of my family. Lupient and my sales rep Mike went above and beyond working with me to make the situation right--they demonstrated a strong commitment to customer satisfaction and ethical business dealings, and I genuinely appreciate that. If youre in the market for a new car, you can confidently deal with these folks and be comfortable that they will work with you every step of the way.

Je
Review №19

Eddie was great. No pressure. Answered all questions honestly. Gave me very fair trade in value. Very nice showroom. GREAT experience.

Am
Review №20

Andrew Bursh was so helpful on a busy Saturday morning. He found exactly what I needed at a price I could afford. I will be back again!

Ro
Review №21

Rocco was awesome. He worked with me through the month of January to make sure I got a vehicle that I could be happy with that would also fit my budget. He took the time to answer all of my questions. I have already recommended him to others who mentioned that they will be looking for a new vehicle in the near future.

Ve
Review №22

I visited Lupient Nissan of Brooklyn Park this past week, and worked with Military Mike on finding the perfect car for me. He was very communicative with me before our scheduled test drive, and helped explain several features of the car my mom and I both found helpful (blind spot detection and lane assist, android/Apple connect, etc). Mike was helpful in all aspects and really was apart of the entire process, answering any of our questions! My only critique (which I know sometimes cannot be helped depending on the time of day) was the amount of time we spent waiting to get all the paperwork filled out. With that being the only detractor, this is still easily a 4 or 5 star review of Lupient Nissan of Brookly Park and Mike!

Ja
Review №23

This place is great! Would recommend to anyone!

Th
Review №24

Walked in.Eddie was was able to show me the car I wanted.Gave me what I thought my trade in was worth.Drove home in my new car.

He
Review №25

Very helpful and seemed honest. Would recommend for service.

Ad
Review №26

Associate Adrian offered above and beyond service to assist in diagnosing the issue I was having with my vehicle.

Sc
Review №27

Went in to look at some lightly used Kia Sorento and Sportage vehicles. I really dont enjoy working with overly emotional, manipulative, or high pressure sales reps. I lucked out at he used car lot at Lupient! Mike Worden was an awesome sales rep. Mild mannered, honest, very helpful, low pressure, communicative, but non-manipulative. Unless he used an advanced Jedi mind trick on me, but I kind of watch for those things. Anyway, I highly recommend Mike!

An
Review №28

Adrian was outstanding and helped a lot! I needed quite a few things done in a little amount of time but Adrian and his team got it done!

Jo
Review №29

Adrian and the Nissan Team do a great job over there at Lupient Nissan. I recommend you to go there.

An
Review №30

Terrible customer service, was asked to speak with and called back about my car service multiple times nothing in return for 3 days.There was terrible communication between Lupient Chevy and lupient Nissan with my car information. I would not recommend them at all .

Ma
Review №31

Love how fast I got in. Steve was excellent in providing great customer service. I had questions on my traction and on snow tires. Steve showed me where on my vehicle was the on/off traction. Got me a price on snow tires as well. I knew him at Morries and Lupient is very fortunate to have him there.Great five star performance and on my first time to Lupient Nissan.

Am
Review №32

The service from Steve is fantastic. He takes the time to explain any of the issues and ensures you are comfortable with the repairs needed. He will let you know if the repairs are urgent or if you can afford to wait. A very honest person. My car is always returned when promised and I get 5 star service every time.

Ta
Review №33

Tommy and Jamie were so awesome. I called made my appointment, and was late ( it was no big deal to Tommy). So I drive the Sentra and loved it. Told Tommy what I wanted and what I could do. So between Tommy and Jamie I got that Sentra. It was the FIRST car dealership I was at where they listened to what I wanted to do and understood why. No pressure, no hassle and great people. I will totally be back for another Nissan and if I don’t get one of those, I’m sure they will find what I want. Thank you for a great experience. You should train the other dealerships on how to do business. Thank you so much for your kindness.Tammi

Ma
Review №34

I recently purchased a Nissan Rogue from this dealership. Buying a car has never been my favorite thing but this turned out to be a very pleasant and stress free experience. The sales staff and service department, under the direction of Steve Tursso, helped me feel comfortable with my new vehicle. I had instruction, explanation and immediate service as I needed it. I highly recommend this dealership.

Ge
Review №35

Ted was awesome to work with along with everyone there. Was able to get the car I wanted and was patience throughout the process. Ted even stayed late for me to come and sign out on one of his early shift day. In his word, he told his wife to hold on with the hot dogs tonight because he had to work late.

Ly
Review №36

Great service which included a car wash :) I was happy to see Adrian T. had moved here from another dealer as he always provides excellent customer service!!

Je
Review №37

Ask for Rocco in sales, he is professional and knowledgeable. Overall a great experience.He got me into a new Kia Sportage for a great price. I recommend this dealership and would buy from them again.

fa
Review №38

I had a very great experience working with Ted. From jump he made me to understand that he was going to do the very best to make sure I was a happy customer and yes he did. He ensure all my questions was answered and give me the best deals. Very understanding and willing to work with whatever you bring to the table. The entire staff at Lupient Kia was great and helpful. Went in with a 2013 Sorento and came our with a 2019 Sorento. I love my car and a Kia fan for life. Thanks Lupient Kia. Ted is the Man. Happy customer.

Da
Review №39

Mike was great to work with. This was a very nice car buying experience and I would highly recommend Mike when thinking about a new car.

Je
Review №40

Just bought a 2013 Nissan Pathfinder, and couldnt be happier. Andrew B kept his eye out for me, and gave us a great deal! Excellent service, timely transaction, - my next vehicle will be from him!

Ti
Review №41

Went in for a new Nissan Titan, Mike was very helpful and understanding I will be back to speak with him in the future

Ca
Review №42

Absolutely outstanding & personal service at this dealership. The service team here goes above & beyond to help me.They always keep me updated on my vehicles status, cost, & both what needs to be done now & in the future. Their service manager is extremely important, careing, honest, & helpful.I highly recommend this dealership.

su
Review №43

I had a great experience at Lupient Nissan. Rocco was my sales consultant. He was very knowledgeable, friendly and put me at ease. Perry was the sales manager and was also very personable and clearly explained my financing options.

Su
Review №44

Recently had my windshield replaced and was pleased with how friendly, professional and quick they were! Keep up the good work.

Ju
Review №45

Really super impressed with Lupient Nissan. I had less than ideal circumstances when leasing a new Pathfinder. But they made it simple, no pressure sales, no irritating duo trying to get my old Pathfinder. Answered my questions. Really easy process. Thank you!

St
Review №46

Just got a 2020 Altima from here and I couldn’t have had a better experience. Andrew B was the best I’ve ever worked with - as was the rest of the staff. From the test drive to the financing - everybody was so friendly, accommodating and professional. I will be back for all services as well as my next car!

Br
Review №47

George V is awesome! I would definitely come back to him for my future vehicles! Great work ethic and very polite!

Ti
Review №48

I had a very positive experience working with Customer Service Rep. Kendra and Denny P in Sales. I appreciated Denny’s research into the vehicle and his attention to detail. I could tell he was smiling, even under his mask. We went on a test drive, which could be awkward even without the pandemic. Denny was personable and “read the room” well as I tried to focus on driving and feeling out the car. All contacts via email and phone were very professional and respectful. If you’re in the market for a used Kia or Nissan, I highly recommend reaching out to Denny at Lupient Nissan Kia of Brooklyn Park.

St
Review №49

This is the same place I leased my Kia last year, but theyve expanded to take on Nissan as well. Im excited to have even more options next time my lease is up. I just hope Mike W is still there by then. He was a great salesman -- easy to work with, honest, and efficient.

Ro
Review №50

I worked with Rocco Jackson at Lupient Nissan of Brooklyn Park and I had a good experience. I went in to test drive once and they gave me a solid appraisal on my trade-in, then gave me space and time to consider the numbers before buying. I did look at the same vehicle at multiple locations before going back for a 2nd test drive and was able to negotiate before buying. The entire process was smooth with Rocco.

Li
Review №51

Steve Tursso and Adrian are the best in the business! I wouldnt trust my vehicles at any other shop. Always professional, helpful and courteous. If you want outstanding customer service with the right repair results, I highly recommend the Service Department at Lupient Nissan!

Ke
Review №52

I recently took a 2013 Nissan Sentra which I had just purchased to Lupient Nissan because the CVT transmission did not seem to be operating correctly. The vehicle was evaluated and returned to me with a diagnosis that nothing was wrong with it. It was confirmed during this evaluation that the transmission had been replaced earlier this year at another Nissan dealership as a warranty replacement. After I got the vehicle back and drove it again I was not fully convinced that everything was fine with the transmission so I contacted Steve Tursso, the service manager. Steve invited me to drop the vehicle off again and he would personally drive it and make sure that it was fine. He ended up having one of his technicians clear the computer and reset it for the transmission. Additionally, he verified that the software for the transmission was the latest version. Steve then drove the vehicle himself for 15 or 20 minutes to confirm that the vehicle drove and shifted fine. I was very satisfied with the level of customer service I received from Steve and his team.

Ga
Review №53

Rocco and all the Lupient Nissan people from Brooklyn Park, MN were very helpful and made the experience of getting a new vehicle even better. Thank you Rocco, I’m loving the new car 👍🏼

He
Review №54

I have recently started taking my 2012 Altima to Lupient after my previous dealership closed. I was apprehensive about a new place at first, but I have been happy to discover that Adrian and the entire service department have been very knowledgeable and helpful.

Li
Review №55

Bought a vehicle on 10/27. Waited around for them to detail the vehicle and to get the paperwork started for purchasing than other dealerships. The vehicle i purchased on 10/27 has a failed rear shock that created a puddle on my garage floor 2 days after purchasing. Called the dealer 3 days in a row with the run around. They dont care about their customers once you sign the paperwork. I know other dealers would fix the issue without any questions asked. Waste of time and money. STAY AWAY FROM THEM!!!

Hi
Review №56

Roccoo made the car buying experience so easy, my mom and I are both very happy with our experience and roccoo did an amazing job helping us out!

Mu
Review №57

Mike warden was super helpful. He helped me get my Murano SV AWD. They say buying your first car will be nothing but hassle... come see Mike then.

ke
Review №58

Rocco is the man.. I recommend Lupient Nissan to anyone who wants great service and drive off in something new and something that fits the family.. Thank you Rocco!!!!!

Ga
Review №59

They never got my parts to my car in. Poor Service dept.

J
Review №60

Excited for this dealership to grow! Hoping they take good care of their customers just like the old location did!

Li
Review №61

Couldnt of left happier. Jamie was great

Ju
Review №62

I just purchased a Nissan Altima from Andrew Bursh. He did a great job helping me and I was completely satisfied with my experience there!

Je
Review №63

Just found out Morries Nissan was sold to Lupient on July 1, 2020. As a customer that has bought 3 cars in 5 years, you would think they would send something out to let us know. But since Lupient won’t honor any of the service agreements that were part of the sales agreement, I need to go to another Morries dealership to take advantage of my discounted service plan.I called to schedule service and it took 4 hours to get a call back. That’s unacceptable. Sorry Lupient, you just lost a customer. I will drive out of my way to buy my next vehicle and for service.

Ka
Review №64

George was great and made the leasing experiance of my Rouge easy!

Sh
Review №65

Called 2 weeks ago to schedule service, left a call back number as service center was busy. Still waiting for return call. Took my buisness to Walser Nissan.

An
Review №66

Innovation that Excites!

Sm
Review №67

More than 1.5 hours for an oil change

Information
83 Photos
67 Comments
4.5 Rating
  • Address:7910 Lakeland Ave N, Brooklyn Park, MN 55445, United States
  • Site:https://lupientnissan.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb
  • Phone:+1 763-244-2650
Categories
  • Nissan dealer
  • Car accessories store
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Car manufacturer
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:8:30AM–6PM
  • Tuesday:Closed
  • Wednesday:8:30AM–7PM
  • Thursday:8:30AM–7PM
  • Friday:8:30AM–7PM
  • Saturday:8:30AM–7PM
  • Sunday:8:30AM–6PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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