Had a fantastic experience at Lupient Kia. Rocco really listened to what we were looking for. Its a tough time to buy a car, especially if you are being picky! Rocco helped us find an absolute hidden gem and we were treated with respect by every person on the lot. Never felt hustled, never felt hassled. A great car at a great price. Couldnt be happier.

Lupient Kia is a great place to buy a car. My experience was easy and stress free. They made sure I was happy with the price. Less expensive than their competitors and everyone was friendly. I definitely would recommend this dealership. Andrew, my sales guy, is awesome.

I had a great experience buying my Soul at Lupient KIA today. My salesperson, Howard, made the process very easy and I was able to find exactly what I was looking for. I would definitely recommend working with Lupient if youre in the market for a vehicle. They worked hard to get my business on the finance end as well, and I ended up very happy with my purchase overall thanks to the hardworking staff here.

Andrew was great to work with at Lupient Kia to order my new vehicle. He was knowledgeable and helped me select the best options for my new Telluride. Although new car orders are taking longer than usual because of worldwide supply chain issues, my car came in earlier than expected. Its a great vehicle and Im very excited to be able to drive it around.

I had the absolute best experience at Lupient Kia today. My sales rep Andrew B was beyond amazing. He was very flexible with our meeting time. Was very welcoming from start to finish. Was able to find the perfect vehicle for me by what I stated were my needs. He’s very knowledgeable, experienced, and patient. I will be recommending this location, but especially Andrew to anyone I know in need of a car. Two thumbs up and a five star from me!!

Welcomed with friendliness. Made aware of all the needs for my vehicle, and the options of what I could do to take care of those needs. I also appreciated how the door was held for me to go to the waiting area after I checked in. The waiting area was clean, with lots of spacing to sit; offered coffee, water and the morning paper if you wanted to read. I got smiles and warm conversations from employees that I engaged with. A great experience!

A big thank you to Howard! He stepped in last minute to make sure I understood everything I needed to know about my new car. He was friendly, outgoing, and charismatic. Which made this transition smooth and easy. Most places I’ve been to are intimidating but Brooklyn park Kia was welcoming and fast. Thank you for my dream car!

Awesome car buying experience. We ordered a Telluride and it arrived early. We were only in the dealership for 2 hours and were able to drive off in our new ride. Thank you Andrew Bursh for all your help. You really went above and beyond to make the process go so smoothly.

This is the first car Ive ever purchased completely on my own, and if youve ever purchased a car, you know how stressful it can be! However, Rocco made the experience so incredibly easy and stress-free!! They had a good selection and I found a vehicle I truly love! I definitely recommend Lupient if you are in the market for a new or used car, and I especially recommend Rocco, who was a wealth of knowledge and incredibly helpful in my decision making. I left very happy and satisfied.

If youre looking for a car go find Howard! Great attitude and listened to everything I asked. Start to finish he provided these best experience Ive had purchasing a new vehicle. I will recommend him to friends and family. If Kia didnt do the things I asked, he was quick with a recommendation of where to go to get what I wanted.

Lupient made buying a new car as painless as possible and helped to make the process go smoothly from start to finish. Everyone was friendly and helpful throughout.

Andrew Bursh was great to work with. He made my out of state purchase go absolutely flawless. I highly recommend Lupient Kia.

Five stars for Howard Kirkwood! Despite it taking Kia 5 1/2 months to get our vehicle in, Howard was great to work with and made the process as easy as possible.

Had a great experience purchasing my Kia Telluride at Lupient Kia from the inital test drive to delivery. Howard was great to work with and kept me updated through the whole buying process. His enthusiasm is one of a kind!

Vadim was great to work with. He was extremely efficient and knowledgable. One of the best buying experiences Ive ever had. Will definitely consider buying from him again!

Selecting Lupient KIA was a great choice on our part when we looking for a new Telluride! The overall dealer experience was excellent! This was in part was due to the salesperson - Andrew Bursh. Andrew was outstanding to work with from start to finish. I had a neighbor recommend Andrew and I would do the same! Due to the current supply issues, we had to order the vehicle. Andrews knowledge and responsiveness made this a great process. If you are considering purchasing a new KIA, I would highly recommend reaching out to Andrew.

I had been serviced with a great customer service thanks to Howard. He’s very professional; when I was looking for a car he recommended me with something that was elegant and sleek. I’m so glad I went to Kia and would definitely recommend it to anyone.

Howard Kirkwood was excellent and supportive through the purchase. Day of delivery was a breeze especially having a newborn with us. The promised time was 4 months for the Telluride and we got it before that.

Tanya Anderson, was a joy to work with! She was knowledgeable and worked to find me the perfect car! Fitting my budget, she was delightful and I ❤️ my car so much I returned and bought a 2nd Kia for road trips! I never thought it was possible to own 2 cars, that I love both so incredibly much! Thanks again! I also need to state the fact that the service was beyond exceptional not only from Tanya, but the others who helped with the sale, as well and service I received when returning for my first oil change!

Just bought my new 2022 Carnival and my experience working with Vadim Lemeshevskiy was great! The process was easy and Im very pleased with my purchase!

I would like to thank Rocco for the wonderful buying experience of my new 2020 Nissan Kicks. He was very knowledgeable on the vehicle and explained all features to my understanding. I would definitely recommend family and friends to Lupient Nissan to make their next car buying purchase!

Andrew was very helpful in finding us the right vehicle for our needs and in price range. His energy shows how much he loves job and working with customers to help find there needs in a vehicle. After two days of purchasing our Kia Sportage, we noticed a problem. I was able to text him with the issue and helped resolve it immediately. If you are looking for a Kia, please go see Andrew at Lupient Kia in Brooklyn Park, he will help you find the right vehicle.

I had an awesome experience with Howard. Very professional with an amazing sense of humor! He was also flexible with scheduling and he is highly knowledgeable of the cars that are in the lot. He says he is relatively new to being a car salesman but I wouldve thought hes been doing this his whole life with how professional and kind he is!

Recently purchased a Kia Soul from Lupient. Andrew B was super knowledgeable about the Soul. He is friendly, upbeat and obviously passionate about what he does. The entire purchase process was so easy and enjoyable! And best of all, my Kia Soul turbo is so fun to drive😊I highly recommend Lupient Kia…. And ask for Andrew B!!

Howard was super helpful and knowledgeable. Helped me with the process of getting a car with no confusion. Super friendly!

Wanted to buy a new Telluirde and told them this would be my 3rd new Kia bought from them and still wanted to charge $5k above MSRP. Yea f that. Won’t buy anything from them anymore.

Andrew was incredibly helpful in purchasing my Seltos! He answered all my questions and followed up after the sale to ensure I was happy to to see if I had more questions. This is my second purchase from Lupient KIA and I’m still very happy! Thank you!

We had a good time finding a car with Andrew. The car is beautiful and the service was excellent right down to the smallest detail. We were well cared for and really enjoyed the drive home in a beautiful new car.

I highly recommend Lupient Kia for your next vehicle purchase. My salesman Howard was the BEST to work with and made my buying experience of my new Telluride top notch!

Highly recommend Lupient Kia! Everyone I worked with (Howard, Andrew, and Spencer) were super helpful. After numerous unreturned calls and texts from other Kia dealers I was glad I chose to try Lupient Kia and was finally successful.

Had yet another great experience.I purchased my 2020 telluride with Andrew G back in 2019. I just purchased my 2022 telluride with the help of Howard! Andrew G was still amazing by getting me in the right hands working with Howard.Things went smooth and my deliveries every time arrived sooner than they expected which is a great win!Howard and Andrew went above and beyond to make sure I well taken care of during the whole process. I’ll referring them to anyone looking for a new car. Also, just love ranting about my telluride 😊 and the team at Kia I have worked with any chance I getWe will be back for any Kia needs we have.

Exceptional aesthetic restoration! Excellent job in a very timely manner with adequate communication of anticipated date of completion and why; if delayed! Met our expectations in a grand way! Thank you so much!

I had a wonderful experience at Lupient Kia. My sales rep, Andrew Bursh was great. He’s super knowledgeable and provided excellent customer service. I highly recommend working with Andrew. He won’t disappoint you!

I had a very pleasant experience at Lupient Kia of Brooklyn Park. Mike was my salesman and he was very friendly and knowledgeable. I didnt feel pressured at all. I picked the vehicle that was most suited to me and wasnt pushed into a decision. Mike let me choose my vehicle myself and didnt push me into a vehicle that he thought would be best for me. Overall I would recommend that you go there if you need a vehicle.

Highly recommend purchasing with TANYA ANDERSON through Lupient Kia!!! It was my first time EVER financing a vehicle in my life, and happened to be on my 32nd bday! I contacted Tanya directly and couldnt be happier! She got back to me super quick and I went in the same day! She is so friendly, personable and very thorough! She truly cares about the customer and the experience they have during their purchase!! I was extremely nervous when I arrived since it was a first for me, but she immediately put me at ease with her kindness. Left the same day in my DREAM VEHICLE and at the rate and terms I was looking for!! Thank you so much again for making it such an easy and enjoyable purchase experience 😊

The sales person, Mr. Andrew Bursch, was very knowledgeable and showed me Kia’s unique features in a way that even I could understand. I never felt pressured to buy or hurry up and make a quick decision.The finance process was reasonably quick.Everyone I met at Lupient Kia Brooklyn Park was nice and friendly.

Tommy was extremely helpful in helping me find the perfect car for me and my family!!! This is the second car I purchased from them and I recommend them to all my family and friends!

Aways great coming in for Service with Jim Pavelka, such a friendly, upbeat guy that is always so profesional,. Actually makes it enjoyable to come and for service! I would recommend him and Lupient Nissan to anyone, for anything!!

I WAS a fan. I buy a new car every 3 years or so and WAS planning to return. However, I brought my Stinger in for a recall and made a note that I needed an oil change at the same time. I was given several oil changes at the time of purchase. At checkout, I was charged $40 for the oil change because “I requested synthetic” but I didn’t. Not on the online scheduling tool and not when I arrived. The shop manager offered to drain the synthetic and replace it with regular oil or I could just pay the bill. Clearly, the error was on their end but they lost my business over forty bucks. Sorry Andrew. You won’t be seeing me again.

Efficient sales process. Andrew was very helpful with the trade in process and explaining the features of the new car. I would recommend Lupient Kia when purchasing a car.

Worked with Howard Kirkwood to order a new Telluride and had an excellent experience! Howard made sure I got the vehicle I wanted and took the time to keep me updated on when it was coming in. He also spent time making sure I understood all of the features of the vehicle. I fully recommend seeking out Howard if you visit!

We have been working with Howard Kirkwood. He has been outstanding since we first started our search for a new vehicle. Outstanding customer service. Thanks for everything!

Andrew was very available, knowledgeable, and kind. We actually test drove with another dealership (over the year and a half we were looking at purchasing our Telluride) and we came back to Andrew because of his promptness and attention to detail with us. He is one of the most wonderful sales reps we have ever worked with! We will absolutely be back if we buy another Kia.

We had a great experience purchasing our Kia Seltos from Howard...he was very friendly, fun, and willing to help in all aspects! We were on a crazy search for this specific car, and after a previous deal fell through, he was willing to help make our purchase possible in a short notice. Everyone was really friendly and it didnt feel intimidating! Thanks!

Work with and buying new car super easy n fast.....not all day like most

Super friendly helpful service. Mike was such a great salesman and we didnt feel any pressure during the purchase.

We enjoyed a great experience at Lupient Kia buying our new vehicle. The staff was welcoming and competent, and the process was smooth and easy.

Tanya was amazing to work with, she anticipates what you might need. The whole staff is very friendly, and helpful.

Buying a 2022 Telluride with Howard Kirkwood at Lupient Kia was a good experience for us. From ordering, to receiving, and follow up, Howard was an excellent salesperson. Great service! We enjoyed working with him.

My experience at Lupient Kia was very easy and enjoyable thanks to Andrew. He was very friendly and helpful and took the time to find the right fit for me.

Worked with Andrew B to find our next family car and from start to finish, it was a smooth process. Andrew was clear, kind, and was not pushy during the buying process, which was something me and my wife really appreciated. It was clear that he cared about helping us find what we needed and gave us many options. Andrew was also very knowledgeable and assisted us in learning how to use the technology in our new telluride. If you are looking to get a Kia, check this place out and ask for Andrew, he will give you a second to none experience as well as get to know your needs! So appreciative of the services and very happy with our purchase! Thank you Andrew and Lupient!

We had a great experience buying our new Telluride at Lupient Kia. Howard Kirkwood is great to work with - hes knowledgeable, friendly, and responsive to every request. The whole process was trouble-free.

Worked with Mike W. on getting my car. He was very professional, open and helpful throughout the whole process. It may have gotten busy during the time we were there but he still checked on us from time to time if we had any questions. The same can be said to all the staff that Ive met there. Thanks again!

Just leased a K5 from Andrew Bursh. Andrew was very friendly and knowledgable to understand the terms of the lease and all the great features on the car. Andrew made the new car shopping experience very easy!

There’s not a chance anyone in the auto industry could beat the job that these people at Lupient Nissan/Kia do! The teamwork and dedication to satisfying the customers needs are unbelievable! Our sales person, Tanya Anderson stayed involved with OUR NEEDS every day for over a week and made sure the entire dealership joined in to help us in every way possible. Extremely kind and compassionate people!Can’t thank y’all enough,“Mark & Joey”

We have enjoyed buying cars from Ted Dickey before so we returned to work with him again. He helped us through the process quickly. He helped find the model we wanted from another location and brought it to Lupient in one day.

Thanks to Andrew Bursch, our salesman at Lupient Kia. We had a very positive experience working with him through all the steps in locating and purchasing our new car.

Just bought a brand new Kia Sportage from Andrew at Lupient Kia. Very smooth experience!! And love the brand new car with all the bells and whistles!

Thank you for the excellent customer service, Howard you rock . The whole process went smoothly and quick.

When I went to Lupient Kia, I went in with the expectation that I wasn’t going to get a car. I test drove a Kia K5 EX and I absolutely fell in love. Tanya Anderson helped me so much with the whole process. It took several days and multiple visits and lots of patience. I had so many questions and she answered all of them. The whole process was pretty hectic but I ended up with a new car and such a nice salesperson! Highly recommend

Happy with our car. Great customer service. Tommy was awesome.

Its a difficult time to buy a car; due to Covid, inventories are low and there doesnt seem to be much room for bargaining -- and even under those conditions Howard Kirkwood made our very first brand new car purchase a 100% satisfying experience!1. He gave us thorough and helpful answers about the two models we were most interested, going into useful detail precisely when we needed it.2. He seemed to effortlessly know when we wanted privacy to discuss things among ourselves, and NEVER made us feel rushed. He even managed to convey the very real possibility a car we chose could be sold while impressing upon us that our satisfaction came first and if that required ordering one that was absolutely fine.3. He was just as gracious when we left after our first visit as he was when he first greeted us. And his memory was so considerate he remembered us when we called to ask questions.4. When we picked up our Kia Sportage, he made SURE I was ready to safely drive off the lot. That may sound funny, but being able to drive away with my phone connected to apps and my seat close enough to the wheel was an incredibly considerate detail to catch. And when he said we should call if we needed any explanations because he truly wanted us to, I BELIEVED HIM.Where will we go for our next Kia? GUESS. And well get there safe, sound, and happy in this one.

What a poor excuse for a service center. Came in for an oil change and waited in the lobby for over 3 hours for it to be done, only to go up and be told it was done 2 hours ago and they never texted or called my name. The receptionist told me they dont call name anymore - except I heard names called constantly, Mrs. Xxxx, youre vehicle is ready. And that they texted me, which they also didnt.A frustrating waste of a work day spent on something that should have been a quick trip

Joe and the whole crew at Lupient get a solid 5 from me. My car developed a problem that required a new engine. It was done in less than 2 weeks and I was treated with the utmost respect. Thank you so much for such a pleasant experience. I would recommend them to anyone. Thank you Joe!!!!

My experience at Lupient Kia of Brooklyn Park was a very positive one today as as I purchased the luxury Kia cadenza, my salesman Howard was an extremely great help in a benefit to my purchase I recommend anyone in the future to make their purchase with Lupient Kia of Brooklyn ParK.

Much Respect to the LUPIENT FAMILY😘EXSPECIALLY: TOMMY THACKER 👊HATS OF TO YOU!! YOU ARE A HARD WORKER WHO WORKS WITH HIS ❤ & WE GOT THEM AWESOME VIBEZ!! ALSO: Mr. KURT WRY, SAME AS WELL. BOTH SUCH WONDERFUL MEN TO DO BUISNESS WITH!! HIGHLY RECOMMENDED 🚗 💕

Great service. Howard Kirkwood was the best.

Tanya was the best. No pressure listened to what I wanted to do and provided a great solution for my first Kia.

The salesman at Lupient Kia was very attentive to my interests. When I finally zeroed in on what I wanted, Micah went the extra mail to ensure I got it. I am very satisfied with my purchase and buying experience.

My Mom and I went out Monday morning and went right to Lupient Kia because I knew what I wanted and it was a Kia Sportage. I wanted to try leasing as my family has been suggesting it for years. We walked in and a woman asked what we needed help with and I said I wanted to look at a car to buy and she said wait here.This is when we met the most wonderful Sales Guy Howard Kirkwood. We were laughing and joking and my Mom and I knew right away he was the right guy for us. He asked what we were looking for and I didn’t want much I just knew I wanted a Kia Sportage with air conditioning and wheels and Howard says”well this is gonna be easy!” Well I haven’t had a new vehicle in 30 years so I was happy with whatever they had on the lot. We decided to go with the black cherry color and we also knew that my Mom would probably need to co-sign for me so I went out and took a quick drive while Howie (that’s what my Mom calls him) 😁 and my Mom gathered her information.When I got back I said “I’m not leaving without that car” so Howard went to work and got all the paperwork done and he went and got the car washed and ready while we waited to meet with the finance guy. Howard made us feel so comfortable and we were instantly friends. I will be happy to recommend him and the dealership to my friends and family. He was also very helpful getting my phone linked to the vehicle and showed me the lights and anything I wanted to know. I was so excited and overwhelmed that I couldn’t even speak. I am so lucky to have met and worked with Howard Kirkwood, he is a very valuable employee. I may email him tomorrow now that I’ve calmed down a bit and remember what my questions are 😂😂😂 Thank Lupient Kia and most of all THANK YOU Howard 💯

This place does good business. They were able to lower my car payment and get me into a newer vehicle . I am happy with my transaction . Tommy did a great job making it all work out for me. I would recommend my family and friends to this dealership.

Was in the market for a new vehicle this week and decided to check out Kia and Toyota dealerships near me in Brooklyn Park. Went to Kia first and was told to talk to Howard Kirkwood. Couldn’t be more impressed! Easily the most comfortable and hassle free car buying experience of my life, and my wife agreed. He was genuine, personable, pressure free, and had our best interest in mind. One of the many things he said that stuck out, “ I’m not here to sell you a car, I’m here to help you find what you want.” I rarely leave google reviews, but Howard is definitely deserving! Needless to say I didn’t even check out Toyota as we are beyond pleased with our new vehicle and our experience. Highly recommended!!

Howard walked us through every step to get our dream car! Thank you! I highly recommend working with you!

Everyone who we worked with was great! They were patient with our test drive requests and knowledgeable about their used car options. Ultimately, we drove away with a nice used car at a fair price.

Logan did an outstanding job with us. He was knowledgeable, patient, and put up with my humor. The low pressure kept me coming back to finalize our decisions. We experienced high pressure sales tactics at several of your competitors and we just arent the type to make impulsive decisions.

Tanya Anderson did an awesome job helping me purchase a car! She was friendly, efficient and knowledgeable. I had a great experience and I would definitely recommend her to family and friends.

I have been leasing Kia Optimas for the last 8 years. Vadim is my sales person for all 4 leases, one car trade in and I bought a Kia sportage for my daughter. Vadim knowingly sold me a smoker car for my daughter and he did not tell us and wouldn’t take the car back. Then when I turned in 2 leased optimas a month early in 2019 Vadim said he would take care of all the leasing overage fees. Then I got a $ 739.00 leasing fee from Kia and Vadim would not take care of the leasing fee. They turned me over to collections. Vadim lied so I didn’t pay the fee so now my credit is ruined. They are liars and did not take care of me! Beware. I will never buy a car or Lease another car from Kia Brooklyn park

This was my second visit to Lupient but this time it was for my nephew. I came in to meet withTommy the salesman that sold me my van the first time I came here. A good experience overall again and my nephew is very happy with his new car. They have earned my business for years to come.

Very bad customer experience. I booked a test drive online. The dealership rep called and confirmed the appointment. When we got to the dealership, initially they couldnt locate the car. Then we were told the car was in the shop for repairs. The whole round trip was 1.5 hours wasted time for us. They rebooked the appointment. Second time around, we were able to test drive the car. But they raised the price of the car by almost $1800 under the pretext of repair and some fresh pain.Very disappointed! Incompetent and unethical in my humble opinion....

Always friendly and quick but through service. Never an upcharge or recommending unnecessary services. When my car is done, someone always walks me to my car and explains the services provided.

We love our Kia Telluride! If you haven’t checked one out yet, go see Andrew Bursh, he’ll get you all taken care of!

Ted was absolutely fantastic to work with, as usual. This was my third vehicle purchase with Ted. He makes the process so seamless and fun! Wouldnt dream of working with anyone else! 😊

This was my first experience leasing a car and Howard made it awesome! He was so friendly and knowledgeable. I couldn’t be happier with my Kia Seltos! Thanks Lupient!

Rocco was fantastic too work with and got me a great deal on a car!! Thank you too Rocco and the lupient team!

I had a great purchasing experience with Lupient Kia. I initially went in at the beginning of April to discuss purchasing a new Telluride because my lease was coming to its end at the beginning of June. The salesperson told me that it was a good thing I came in when I did because the demand was so high that it would be a few months before it would be ready. I put down a deposit and waited, excited for the new ride. At some point during my wait my initial salesperson left and a new one, Andrew, reached out to me to let me know that he was taking over my order. Andrew was great! He kept in contact with me as we waited for the Telluride to be built out and shipped. He answered every one of my questions with patience (not to mention with a fantastic customer service attitude). When the Telluride was finally on its way he let me know and was able to share the sticker with me that included the VIN. This helped me get prepared with insurance before even driving off the lot. Andrew also mentioned a few steps I could take before arriving to pick up the Telluride in order to make the process quicker and more smooth. He knew I had a limited amount of time for the pick-up and really helped me out by making sure it was as simple as possible. Additionally, he offered up time after the purchase to go over any of the vehicles bells & whistles anytime. Frankly, I could go on and on about my experience but at the end of day it was a really great, hassle-free, no-pressure experience purchasing my first brand new vehicle. Kudos for that.

We recently bought a new Kia Telluride from Andrew B and it was a great experience. There was No pressure from him to buy a different model or more features that I didn’t want. He also noticed early on the car was for me not my husband. I really appreciated that he could pick up my husband hadn’t done as much research and it wasn’t for him and didn’t focus on him just cause he’s a guy! This is definitely a rarity in sales scenarios and in car dealerships in general. Overall 5 stars for great listening, no pressure, clear on communication and a great buying experience!! He is also extremely knowledgeable about the cars and models and the differences between them. He knows his stuff! We even sent a friend to go buy from him too even though we live far away! Would def recommend!

Andrew B. was extremely helpful and patient throughout the whole process! I went in with a hesitant mindset as we had just recently lost our previous vehicle in an accident. Andrew took the time to talk us through the process, the options available to us, and was completely flexible as my husband and I seemed to keep changing our minds on what we were looking for. He made sure we were happy every step of the way. Overall, we are very satisfied with the service and our purchase from Lupient Kia!

Micah J. is awesome! He went above and beyond to help me found the perfect brand new car for a great price!

Howard made buying a car stress free, and such an enjoyable experience. The managers were so helpful as well, I recommend buying your car here as the employees are so knowledgeable and sweet. Thank you Howard!!!

We had a solid experience at Lupient. Howard is a great guy and enjoyable to work with. Highly recommend Howard and staff there overall. Plus Kia is a quality product as well.

I was recently in a car accident that totaled my Kia Sorento that I loved. I needed a car and started my search with Kia. Tanya was our salesperson. She was fabulous! She listened to my wants and wishes. Came up with options. And I left in a perfect fit, Sportage.

We had 2 separate scheduled appointments with service for an extended warranty fix. Both times after making arrangements to drop off my van and get rides to work was informed that either the part wasn’t actually in stock and the second time, that the wrong part had been ordered. Poor communication, very poor customer service. Finding another Kia dealership to deal with it.

Micah and the staff were a pleasure to work with. He was patient with my family and listened to my needs. We couldnt be happier with our purchase and our new Telluride!

Micah and the rest of Lupient Kia were a pleasure to work with. Extremely simple and Id highly recommend them!

We appreciated the straight forward and no pressure buying experience of Lupient Kia. Vadim was very knowledgeable about the car and able to answer all of our questions as well as help us select the right trim level for our needs. We were able to order to our specifications and received the car within the specified timeline at the stated price. Vadim was great at communicating updates and making the process as smooth as possible. Love our new Telluride!

I brought my Kia Sportage (love Kia vehicles) in for service on a computer update recall and sensor recall and the service members were friendly and prompt with my appointment time and getting the service done under an hour! While waiting I inquired about getting a Sorento since it has more seating for my family and a salesman (in on his day off) stuck around to guide us to possibly find something within my needs. Once he located one I thought I’d like he kindly dismissed himself but had another salesman that freed up take over along with the GM to team up to answer all my questions and be sure I was getting exactly what I wanted not only in a vehicle but a fair trade in and monthly payment! Since it wasn’t in my plans necessarily to buy that day but I couldn’t pass it up they quickly entered my info allowed me to leave while they worked their number magic to pick up my son from daycare and by the time I picked him up 25 minutes later I had a call saying I was all set and so was the vehicle if I wanted it! We went back and bam signed the papers and left less than an hour later. Quickest fasted vehicle purchase ever with the kindness most helpful and non pushy staff! I’d recommend them to anyone and I’ll be back for my next one!! Thanks to Lupiant Kia and the entire staff, amazing team work!

*Service center*Extremely unacceptable.Update 2.5 years later on my purchase of a 2013 Hyundai Elantra from here. I had called because of my extended warranty that I had purchased on the vehicle from the finance department. After I was told by the financier that it would cover “everything” meaning entire cost of vehicle repairs regarding engine or transmission. Well only driving the car 47,000 miles later. I called ahead to make sure that I was able to take it in. Took the vehicle in 3/17/21. Now, before I agreed to leave my vehicle there at Lupient Kia I asked if I was responsible for any other charges that would occur not including the $200 deductible that was on paper. I was told face to face that I would not have to pay anything as I had purchased my car there it would be covered (Great! Amazing!) this will be covered by warranty. I asked for a loaner vehicle as I would be car less and needed on to be able to get to my job, I was told no car available at the time so they would call me when they would get one back in, fast forward two weeks later I wanted an update on my car....looks like the warranty was only going to cover the worth of my car. They only offered to put a new engine in the car and it was going to cost me about $8,000 total. Frustrated as I was I denied the services as I am no way at all going to put another $4,000 in a car that is only worth just that. Another two weeks go by (1 month) going back and forth with the warranty company and consumer affairs nothing can be done for me. I was never offered a loaner vehicle after all, I give up and try to go pick up my car it is now 1 month and 4 days later I went to sign paperwork and end up with a $427 bill for taking the engine apart, again I was told I wouldn’t have to pay for anything. I didn’t want to deal with them anymore so I just paid the $427. Got the keys to my car and my car is dead!!!! I ran back inside to get someone from service to look at my car and they all had went home for the day! It was 5:00 p.m. right on the dot. ( Then asked one of the salesmen if they can jumpstart my car as I believed that was the minor issue, he did not hesitate to help me out and was very nice to go out of his way, he even told me that this was highly unacceptable) The battery is not connected, a spark plug was sitting on the windshield, there was a few loose other objects in the engine! My car is in way worse condition than when I left it!!!!!!!! I just wanted to take my car home! Now it’s stuck there again! It’s been more than a month, no car, nothing done to fix the problem, no alternatives were offered to me, this is the worst customer experience I’ve ever had! Looking forward to speaking with the service manager.Scared that there might be more damages within the engine, everything was working just fine aside from the reason I originally brought it in and no engine light was on. So I expect everything to be the way it was. This all together has been so terrible.

These guys made my day, the staff member I worked with made up his mind that he was going to take my bad credit (Im sure his boss said never again lol lol ) and still put me in a great car.He did that, and it made me feel good and important and worthy.I got a rarely available car from kia called a Cadenza and it is on the luxury side of kias vehcile line up(one below the K900 flagship car).So I highly recommend this dealership. Because others I visited made me feel I wasnt worthy as a new customer when they ran my numbers, and I get that too but as i noted above.The kia guys said, lets give it a try and spent over an hour and half on the phones. And I do so appreciate that effort.And the commercial by ALLY seems to be true, so thanks to them too!!

Dan, our service advisor, is wonderful. Easy to communicate with and anticipates my needs. This most recent visit he had reserved a car for my use while the vehicle was in the shop without me even asking. That was very nice of him. Oil change is $50 for my Kia Stinger.

We were looking for an affordable used car for my mom, our salesman, George, really listened to our needs and found us a car that checked all our boxes - including price. One of my best car buying experiences.