There were at least 4 employees present and NONE of them, including the manager, wanted to help us at all. We mentioned that we didnt see a size in the shoe we wanted and the employee just ignored us. When we asked one employee about the sale details, we were treated as if we were an inconvenience.

Fantastic deal if you dont mind paying a little more for GOOD shoes, found a pair of slip-resistant work shoes and a pair of closed-toe sandals Ill actually wear! At buy one, get one 1/2 price, it was a great deal.

Smells like new shoes 👟

Great customer service and good pricing. We will be back.

Excellent selection. Super friendly staff, very informative. Store was very well put together.

I like this shoe store - great selection and the buy a pair and get the second pair half off seems like a good deal. I just bought two pairs of shoes for myself and two for my wife. Sales staff was friendly, an associate offered to assist us the moment we walked in. I considered buying this killer pair of Durango cowboy boots, but may come back and get them another time. Overall a good shoe store I will buy shoes here again.

Great shoes at a great price

Rack Room shoes has come to be a must visit just for the amazing deals that they have. Looking for a specific shoe, check here. More than likely youll find it, and at a much lower price.

It a nice little shoe store

Shopped here for shoes for parents. We got the buy one get one half price. Looked at several places but this was the only place that had anything they liked. Would shop here again.

My shopping experience was great. It was very easy to find a worker willing to help. Thank you.

Its not bad, employees are friendly, but there needs to be a better clearance section.

Good brand selection, competitive pricing, large inventory, received size order for sale product two days as promised... courteous helpful staff...well organized, well merchandised store.

Really wish they could have a better selection of larger shoes

Super helpful staff members and great prices. Highly recommend

Nothing impressed me and they only had a few tennis shoes not alot to choose from

The employee that helped us was very friendly. There was a big section of boys shoes. My boys each got two pairs of shoes but found many more that they wanted!

I always leave without purchasing anything.

Pricey but big selection

Love there prices.It is a great store and great serviceVery nice

So much fun! We had a great time..

Prices were comparable and Rack Room Shoes provides lots of choices.

I bought a pair of nikes from here and was dissatifsed with them. I wanted to like them but couldnt. I brought them back to return them and get my money back and the girl proceeded to say we cant take these back, you have woren them. She was right, i had but just around the house to try them out. They were not even dirty. She then said it was the managers policy and she would not give me my money back. Im now upset and leave and drive all the way to johnson city to return them at the mall. They gave me money back on the spot, no questions asked!! They even looked over them!

Great selection

Good selection and price.

Very nice and clean and the workers are so helpful

Never have more than one or two sizes in store. Always want to order it no thanks.

They dont have a good size or brand selection at all.

Love to look at there shoes

Some people have to work. Dont understand why all shoe stores dont open until 10. No business from me.

Good prices

Good selection

Extremely rude lady manager! Poor customer service!

Love their prices

Bought shoes, staff nice

Good prices

Shoes for less

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