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Wow Beauty Supply & Wig Shop
938 W Brandon Blvd, Brandon, FL 33511, United States
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Wow Beauty Supply & Wig Shop
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De
Review №1

This place is stocked from floor to celing with the best lines of products. Sasha is amazingly knowledgeable about all products and great at wig installs. She will help you pick the best wig for you! I will be back!

Ca
Review №2

Went there and got 2 packs each containing 3 60 in bundles for like 12 dollars. I definitely recommend this place. Super reasonable prices and great customer service. 10/10 recommend!

Be
Review №3

Staff was extremely helpful and knowledgeable. Im disabled so they helped me find all the right supplies to make the experience easy and make me feel more like myself.

RE
Review №4

I went in today and asked the guy at the register a question and he completely ignored me! So I just walked the store until I found what I was looking for. I took the items to the register and he just started ringing the items up and angrily put them in a bag. The whole time he did not say not one word to me! Horrible customer service!!! I will not be shopping there again! And I will tell my family and friends the same!

Ni
Review №5

Great prices and selection of natural hair products.

Ch
Review №6

My local hair store. Nice selection and variety. Some of the staff can be a little friendlier. The gentlemen workers are friendlier than the ladies.

ch
Review №7

Love it. Staff is very nice. The girls do a great job

Ma
Review №8

Bri is such a wonderful pleasant respectful person. I love going to the shop just to see her, she does my lashes and they always last! High recommend this store!!!

Ch
Review №9

I like that this store usually have what Im looking for however the service is not good that its hard to patronise them. The staff is unprofessional and short with you and a little annoyed when you ask for help. Why is good customer service so hard 😒

Ke
Review №10

Always helpful. Pleasant people and so many selections to choose from.

Ca
Review №11

It was good the store employee helped me with all my needs ☺️

Ni
Review №12

No one had mask on. The cashiers, the suppliers, and all the customers were mask free. They are promoting super spreader events in the store. Very tight quarters to be so complacent. I will order on line and won’t give them my business anymore.

Ja
Review №13

Couldnt find anything I wanted and bundles are very expensive for a corner mom n pop shop.

Ra
Review №14

They carry a lot of different beauty supplies, and have a separated section where they keep their full wig hair pieces. However, they got 2 stars from me because they have a large selection of beauty items, and offer a wide variety of products and pieces, and accessories. The cons to this place are their price points compared to other beauty supply stores I have shipped within before I visited this one. Additionally, the service is not welcoming or pleasant, and apparently a white woman walking into this store is not something they want, because not one person spoke to me, greeted me, or was nice. When I finally asked for help after walking around the whole store by myself for 20 minutes, I only got my questions answered, just barely. The woman I did speak to, seemed disinterested in talking to me, as well as disinterested in helping me find what I was looking for, because I didnt fall into their standard atagory of clientele. When an african american woman spoke to the same woman whom helped me, she suddenly became alert, focused, and pleasant in speaking with her, but not me.How do you hire or keep employees whom make it clear that diversifying is exactly how theyll always act with their clients.For the most part, my personal recommendation is that if you cant wait a few days to order a piece online, that is cuticle aligned, so that its soft, manageable, and doesnt tangle ever 3 to 8 minutes in between brushing, then shop here till your hearts are content. I will stick to amazon and the few verifiable distributors that I have found that also includes factor photos and production of the pieces, as well as a guarentee, and maintain a proud honor of providing us with cuticle aligned hair pieces so that we get a year out of each one we purchase, no a few months due to tangling and matting, and snobby help within the stores that dont even bother to carry quality pieces that are affordable, and well worth the value to wait a few more days to receive.

Ja
Review №15

Im not much of a beauty person, but i guess many are, there are a lot of variety of great products.

Br
Review №16

Good customer service 👍

Li
Review №17

Great experience had everything. I was looking for.

Ta
Review №18

I love coming to this store they have everything ! It’s this one young lady I think her name is Bre she is so helpful and sweet. She always help me when I come in there, best hairstore in Brandon!

Ke
Review №19

Very rude and unprofessional! Do not care about their customers. Hair is bad quality literally a waste of my daughter’s money. I am very disappointed!

L.
Review №20

They seem to have what I needed at the time so. I was ok however if your looking to ask questions about items in stock or what you should and shouldnt purchase dont look for the gentleman there to help. Hes more concerned with whats in his phone and smoking cigarettes. No people skills at all.🤦🏽‍♀️

Ch
Review №21

Very helpful with my grandmother from sasha and bri..Definitely recommend

Li
Review №22

MORE HAIR THAN A PHILADELPHIA LAWYER HAS LIES! I TOOK A LIFETIME LADY FRIEND WHO VISITED ME THIS YEAR TO THIS STORE. SHE WAS IN THE MARKET FOR A NEW WIG. I WAS AMAZED AT THE LARGE NUMBER OF SELECTIONS AND THE PRICES WERE UNREAL. SHE GOT SUCH A PRETTY. WHEN SHE TOLD ME THE PRICE I SENT HER BACK INTO THE STORE TO BUY A SECOND ONE. BOTH PRODUCTS WERE PERFECT FOR HER. THANK YOU WOW BEAUTY FOR BEING THERE WHEN MY FRIEND NEEDED YOU.

Ku
Review №23

Sales girl was a gem helping me with getting the right hair for my new protective style. And to top that they had all types of face masks including N95 which is hard to come by.

Qi
Review №24

Better than Chicago beauty supply

Ve
Review №25

I always confine what I need for my hair

Ma
Review №26

The staff (the girls) are helpful. Whoever the male is (I assume he’s the manager) he’s rude. The way he talks to his employees with customers in the store is ridiculous. Also, when paying him in cash he doesn’t even give you your change. You have to ASK. The man can’t even hand you you’re receipt. He tosses it on the counter..Just rude

a
Review №27

WOW! The name says it all. Friendly, helpful staff. Convenient location. Lots of human and synthetic hair.

Ev
Review №28

Good supply of hair and hair care products. Nice and supportive staff. Reasonable prices and good location in the plaza off of a main highway. Recommend this store hands down.

Ma
Review №29

Great selection and very affordable! Would definitely reccomend if you want a nice wig

ra
Review №30

Great customer service. Prizes for wigs very affordable . Have supplies for everything when it comes to makeup and lots of accessories.

Ch
Review №31

Affordable hair suppliesVery small and narrow aisle though

E.
Review №32

Friendly service. 😃

Jo
Review №33

Service was horrible. The lady that helped me was on the phone the entire time. She wasnt friendly and was more concerned about her uber driver and take out order.I wasnt greeted when I walked through the door. Upon checkout, no friendly salutation.

Sa
Review №34

My weave gon

Ti
Review №35

Anywhere else is better and they over priced

We
Review №36

Stay way in Tampa and love to go to Brandon and shop for my hair. The staff is wonderful and the manager is nice and respectful. Ive been going to this store for 3 to 6 years.

Da
Review №37

The prices tend to be higher than other stores in the area. No one offered to assist us while we were in the store. This store does have someone to assist in trying on wings and styling them.

Ka
Review №38

Service was awesome! The guy at the register needs to stay off his phone and act like he is grateful for customers.

An
Review №39

I purchased a wig on black Friday and love it!!!! The young lady in that area is awesome very polite and helpful. I get so many compliments!!!!! Ive sent a lot of ladies there just for the same wig. On Jan 1st in Dillards in Brandon I was asked is it a sew in. Awesome prices and nice wig selection.

St
Review №40

Very small, crowded with items up the wall. Expensive. Don’t have much of what I need. One guy greeted me but no one offered help none of the times I was there. Not going back for poor customer service alone.

La
Review №41

Wide range of products thats right for my natural 4c nappiness lol. And affordable. The staff is super helpful and knowledgeable

Ms
Review №42

Love the custom service. The young Lady founded me the perfect full lace wig. ThankYou

Hi
Review №43

My experience at this beautiful beauty supply store was great. The owner seems very friendly and courteous to the customers. The cashier was great and courteous. She amdwer all the questions I asked with a smile on her face.

Be
Review №44

I am not pleased with the service in the wig department. They were closing in twenty minutes and the girl did not want to sell us a wig. She said she didn’t have time. Poor customer service but excellent choices for a wig. Ugh!! I thought sales and customers should be their goal and more important.

Me
Review №45

This is my favourite hair store in the area. The people are always nice and helpful. I always leave with everything I need. They also have a lot of options.

Wi
Review №46

Great

La
Review №47

The wig selection is the best of all Beauty Supply Store. Im very BIG on customer service and all the young ladies greet with a smile and are very knowledgeable about hair care. Love this store!

Ka
Review №48

I bought a shampoo sprayer and a 2 piece comb set for my dryer. So now they cant help me until the boss come back. It less than 10 dollars and yes its open how else will I know it doesnt work. What kind of company cant exchange for a item that can work. I will just go to Sallys where my money has value and the products are good.

De
Review №49

They have great prices

JE
Review №50

The sales people spend more time talking and texting on phone than trying to assist the customers

Yo
Review №51

This visit was very good a nice African American women assist me this time. My first experience there was terrible a Spanish young lady was there she was on the phone the entire time I was there. I was in the store 5 min before she came out of the back. When I asked her for certain produce she told me they didnt have them and I found the myself. Terrible service. I am new to the area and this is the only beauty supple near me that is the only reason I returned. This time it was a much better experience

St
Review №52

First time being here I felt uncomfortable, wasnt greeted here and when I walked to the wig section to the right, I was followed and being stared at like I was about to steal something. Had to break the ice and go up to the girl with the curly black hair to help me out (who was staring at me). Ive worked in retail and beauty supply stores before and this is not how a customer should be treated. Giving 2 stars because at least the lady helped me out putting wigs on, but Ill keep looking. At least giving a little smile and friendliness to your customers would be nice, but I guess thats not likely in this store...

St
Review №53

Best beauty supply in the Brandon area. They always have everything I need and prices are reasonable.

Ja
Review №54

This place is the worst. I have been watched on camera, followed,and harassed as if Im not a paying customer. The girls that work here have horrible customer service skills and always seem to have an attitude. The products are also more expensive than most other beauty supply stores. I wont be returning and I hope anyone reading this takes this as a warning to stay far away. Dont be fooled by the 5 star reviews, the manager is telling his employees and friends to boost his ratings. Notice how most of them start with, I dont understand why there are so many bad reviews.

We
Review №55

Be careful with whoever does your hair because theres a lot of unlicensed people out there doing what they want to do

Co
Review №56

I love being able to try on the wigs before I purchase. The staff is awesome, knowledgeable and professional

DI
Review №57

They have a nice selection of wigsand person who helped me was great.

Ka
Review №58

I love this store. The staff and employees are excellent they always got what I need and they are very helpful. Specially yoyo check them out . Best beauty supply in Brandon 😍😍😍😍

We
Review №59

They had some good stuff but Wigs not so much in the wig Department

Ma
Review №60

They’re really kind and it’s honestly my go-to store if I want to get my hair done really quick or get new products.

De
Review №61

Military discount, great prices, and nice variety of product.

Gw
Review №62

Im from Orlando and the prices here are higher than ours. They did have some buy one get 1 free on some hair products. They watch us like we trying to steal something. My husband brought some oil the price said 2.99 for 1 or 2 for 5, he brought 2 and it came up 6.50. Overall I seen some new products and hair I havent seen in Orlando.

Ya
Review №63

Very nice staff! The young lady that applies the wigs, lace front and eye lashes install is very professional! She knows what shes doing 💣💣💣💣👍...

An
Review №64

I had a good experience. However, they need more natural hair care products. My daughter is natural, and although I am biracial, my daughter is not lol. They have many products for locs, though. Otherwise, the experience was quite good. The young lady at the front was polite and knowledgeable, as was the rest of their staff. Its convenient to my home and job, so Ill definitely be spending my money with them lol...

He
Review №65

She was very sweet with me and helped me choose the best color, I will definitely go back! 5 stars

Ma
Review №66

GREAT customer service and reasonable prices!!! Ive been a loyal customer for 3 years. Cant understand why they are getting bad ratings. Oh yeah and Im black sooo... You have to come with something else to say.

Da
Review №67

I LOVE this hairstore. I used to drive all the way to Tampa because I was skeptical of Brandon hairstores but they have helpful staff, lots of brands and a lot of deals. You wont be sorry

Me
Review №68

I like this beauty supply store. They always have sales and this is the best one in Brandon

Am
Review №69

My daughter and I just dont get a good vibe from the place. Also the shop owners/workers whichever they were didnt seem to know anything about the products they actually carried. Well just go back over to Riverview like we used to do before.

Jo
Review №70

I usually go here once a month and they have the hair products I need at an affordable price. I realized recently they are under-staffed but overall a good experience every time.

Eb
Review №71

-____- Ughhhh where do I start?? Limited selection. Theyll have a good brand but theyll only carry one product (like shampoo but no conditioner). The store is cluttered and dark. There are dusty, expired beauty products on the shelves. The staff is unwelcoming, they act like youre in their way or inconveniencing them by being there. Really tho, who hires these people??? Only reason they got two stars is for being open on Sunday when no one else was.

Sh
Review №72

Found what I needed but they need more variety

ma
Review №73

Like most other reviewers I received the same horrible customer service. The reason why the girls are racist is they are trained to be by the store owner. And dealing with him is like talking to a brick wall. He really doesnt care about the customer at all! Even when his employees screw up he will still turn it around and make it your fault. He actually had the nerve to tell me I should have been paying closer attention instead of chit chatting. It took Everything in me not to go off but I wasnt about to give him the satisfaction. I just simply told him that me nor anyone I know would be back.

We
Review №74

Refused to let a bald cancer patient try on more than 4 wigs. Most inconsiderate un-customer friendly place Ive ever been to. Take your money elsewhere.

ja
Review №75

Im not sure why everyone says theyve been racially profiled here . Im a stylist and have been a loyal customer since theyve opened . I send all of my clients here because the hair is very reasonably priced and the customer service is GREAT. Their products are very up to date from the classics to whats trending . Never had a bad experience .

Li
Review №76

So helpful and niceJudgemental free zone

Sh
Review №77

Always great prices. Always great service

Ca
Review №78

Friendly employees. Manager is always smiling and very welcoming..

Na
Review №79

It was amazing the girls there are great and they greet u as soon as u walk in the tall one is my favorite and she knows how to talk to people ❤️ The owner works with you on the prices he gives me a 10% off I love this store

Ro
Review №80

My experience here was horrible and i go to this shop all the time the first lady that helped me try on a wig was nice. the second lady i asked i dont know what her name is but she was rude disrespectful, racist and has a attitude problem. i asked her if i could try on this ombre wig she told me in a very rude way that the wig i wanted to try was extensions as if i knew that was extensions and not a wig .she was so unhelpful didnt even brother to ask can i help you look for something else what kind of wigs are you looking for nothing and she was talking bad about me and my father to a other employee in spanish .she seemed irritated with me from the start as if she owns the place honestly if you wanted to buy from this place i would say go save your money and go to another place with nicer people and better customer service . honestly this wig shop needs to hire better people i hope who ever owns this shop sees all the bad ratings he is getting by the way i am a girl who wrote this .

P
Review №81

Love this place. They have the best hair products

Sh
Review №82

I went into the store and talked to the lady for my first time buying hair. Me and my friend asked if we could get our money back if we dont need the extra hair she said yes. I call to make sure and one of the ladies blaimed the other one and said I cant get my money back such a waste!!!

Ki
Review №83

Needed a wig for my daughter, never wore one before it felt like I was putting them out to help us. No advice when asking a question it felt as though they thought I was stupid. No customer service at all

Ti
Review №84

Worst experience at a beauty supply store. We were racially profiled. Followed around and received the same service at their sister store off parsons. I wont spend a dime at either one. If they dont like black ppl they shouldnt run a business that caters to black hair care. I am a Christian and dont think any customer deserves to be treated this way!

Le
Review №85

I purchased 3 bundles of the “7A” hair that they keep in the glass case, and they assured me that the hair doesn’t shed or tangle. Wrong! I can understand a few strands of hair shedding here and there, but this hair that I purchased sheds uncontrollably!!! I have to sweep my floor every morning bc it sheds that much! I WILL NEVER purchase hair bundles from them again. Beware!

Pr
Review №86

Open on Sunday for all hair heads that need their supplies. Great customer service. No Freetress products.

Jo
Review №87

Too many bad reviews smh. I hope the owner knows how people are reviewing his store. They wont be getting my money

Lo
Review №88

The staff was really helpful and the prices were way cheaper than other stores.

Sy
Review №89

Great! They have everything you can think of!

Ki
Review №90

They have quite a bit and at good prices. The workers are friendly, too.

Ta
Review №91

I dont understand why there getting so many bad reviews. I mean you go in and get hair and leave. If you have any questions the answer it to the best of there ability.

Mi
Review №92

Very nice people and the prices are very cheap!!

Na
Review №93

Very large selection of hair . The owner was very nice too.

ms
Review №94

Prices are reasonable with a wide variety but the staff could be a little friendlier

Ti
Review №95

By far my favorite hair store. Great prices and service

al
Review №96

Great customer service

Je
Review №97

Love just stopping in, decent selection of all products

Sh
Review №98

I would not recommend going to this store. The customer service is horrible! As soon as I walked in the store I was followed as if I was going to steal something. The employee didnt ask if I needed help but made a comment to me not to touch any of the wigs. I was watched the whole time while trying to get through the cluttered aisles. This place will not be getting my money.

Br
Review №99

Worst shopping experience at a beauty supply store! I felt very uncomfortable by the constant stares & the following me around the tiny store. Nothing is special about their products. Theres just isnt many hair stores that cater to ethnic hair in the area. But I WILL NOT return here

Sh
Review №100

The staff is always friendly and helpful.

Information
33 Photos
100 Comments
4 Rating
  • Address:938 W Brandon Blvd, Brandon, FL 33511, United States
  • Site:https://wowbeautysupply.com/
  • Phone:+1 813-654-3761
Categories
  • Beauty supply store
  • Cosmetics store
Working hours
  • Monday:8:30AM–8PM
  • Tuesday:8:30AM–9PM
  • Wednesday:8:30AM–9PM
  • Thursday:10AM–7PM
  • Friday:8:30AM–8PM
  • Saturday:8:30AM–8PM
  • Sunday:8:30AM–8PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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