Nice store with very helpful people. They are very know and pleasant to deal with. Other stores in this area are either too crowded or have people who arent very knowledgeable.Have been dealing with them for many years and have always had a great outcome 👍

Highly recommend Ben!! What a refreshing experience to have a professional, knowledgeable, efficient and friendly representative to change services and set up a new phone.

I became a Verizon customer upon moving to Florida after serving overseas in the military. I’ve had multiple opportunities to switch providers over the years BUT they don’t know me or my family by name.Ben, and the rest of his staff, are MY NEIGHBORHOOD Verizon reps! Ben has helped me maintain continuity of communications with a sincere “let’s get this taken care of” attitude. And that’s what keeps my business: plain old give-a-darn!Whether addressing a billing issue, advising me on a warranty matter or just letting me know about industry trends, I never get the up sell from Ben. I get exactly what I came in the shop for: honest customer service.

By far the best experience I have had in a very long time. Darius was very helpful, with a calm personality. I walked out with the S21 ultra and a very happy customer. I would highly recommend this location

STEVE was extremely helpful and accomodating. He gave clear infomation, and Was very patient

If possible, we would give this store 10 stars 🌟 ! Ben Dagan was extremely helpful when my father purchased a new IPHONE and Apple watch. With Bens knowledgeable and patience, he made the transition of these 2 new devices a very smooth experience. We highly recommend this store!!

Ben was a huge help. Very patient with my many questions. Was able to resolve my issue quickly and painlessly! He walked through some other options with my plan and possibly upgrading my phone soon. Will go back to this location again.

These guys were super professional, fast, and knowledgeable. Walked in with skeptical and they completely took care of me and the other customers in the store. THANK YOU BIG TIME!!!

Ben was very kind and took the time to teach me the iPhone, explain the plan and gave me the best deal! 5 stars

Ben is very kind and knowledgeable and mean this is the best experience every time!

I recently purchased 2 iPhones and an iPad from Ben. One of the phones was for my sister in Maine. He made the logistics of the phone swap and activation very simple, and he was willing to help walk her through issues over the phone. I had never used an Apple product before, but Ben helped me with my new iPhone and iPad. He said I could come in or call any time I had difficulties, questions, problems, etc. with my new products. Of course, sometimes you have to wait for the employees to finish helping the people that were ahead of you, but while I was waiting for Ben, the other employees were just as willing to help answer any questions that werent specifically for Ben. Much appreciated.Everyone there has been very helpful, knowledgeable, patient and pleasant to work with. I will definitely go back there again when I need a new phone.

This is one of the worst Verizon experiences Ive ever had. Thats saying a lot because Verizon stores have historically been horrible. Was told there would be a restocking fee to cancel the misguided order on some new phones because they would have to confirm nothing was damaged or a problem. That would be understandable the only person to touch the new phones not been the store owner. Admitted that he was in the wrong but didnt make it right.

Consumer beware. Bottom line up front: Only purchase a phone and service at a Verizon ‘corporate’ store. Sometimes you receive what might be perceived as good service if you have no issues after a purchase. However, that is not our case.My wife and I purchased each an iPhone 12 Pro Max with a trade-in at the Verizon ‘retail’ store at Creekwood Crossing. We each were to receive a discount on each phone of $583, thusly paying the remainder of $1110 in monthly installments. The first and following bills did reflect the device promo for my phone but not for my wife.We also changed our phone numbers after ten days, the wait is required by Verizon, to reduce spam calls. By choosing an area code in another state whenever we get a call from that state, we know its spam.We conducted the initial purchase with “Kevin”, whom no longer works at the Verizon ‘retail’ store, and I wonder why? So, we dealt with “Ben” these past +two months attempting to acquire the Verizon phone device promo for my wife’s phone.We initially called Verizon and were told to work with the retail store, because Verizon is constrained by contract requirements, which would not have been the case if we had gone to a corporate store. Also, it could take two billing cycles before the discount would be seen. So, we went to the Verizon retail store and spoke with Ben. Ben spent the time to write up a problem escalation report, telling us that his boss and billing department would be working on the problem.My wife called Ben after the first month, and she was told that the problem appeared to be because she changed her phone number, and that the trade-in phone was received by Verizon with a crack in it. Ben asked her to be patient, and that his supervisor was working the issue. After a second month, my wife called and was told the same issues were the constraint to resolution. She was persistent that she be either given her device promo money directly from Ben’s retail store or that they fix the problem through Verizon. Ben said his hands were tied, and that she needed to be patient.My wife finally called Verizon, escalated the issue to a supervisor whom transferred her to their fraud department. The Verizon fraud department manager was able to correct the problem immediately, and conveyed that there was no attempt by the retail store to remedy the problem. Also, no trade-in phone crack issues existed, nor does the phone number change cause any issues.Why Ben lied for two months and made no attempts with Verizon is unknown to us. See bottom line at the top.

Ben is a super star.Spoke with two others and could not resolve problem.He took the time, everything resolved, couldnt be happier.

Everytime I come here its always a pleasure. Ben always takes the time with me and helped me retrieve all my info from my broken phone such an asset to the community

Under new management and owners. Best Verizon in the area! Not only had the best deals but the best service transferring all my stuff to my new phone. Go talk to Ben or Josiah!

Bought 2 new Samsung Flip phones from our long time Verizon expert. Love this place, BEST place to get phones my opinion thanks Ben

My new best friend Ben.

Ben, the Verizon (TCC) agent we have dealt with is awesome. He really knows his stuff. We are very happy with the phones and service program he designed for us. I recommend him to any person out there that wants good cell service.

Excellent customer service, very professional and knowledgeable

Great help at this location. Thank you

I was helped by Patrick on Saturday and he provided excellent customer service. He really listened to me and wasnt pushy. I left with my new, upgraded cell phone and 100% happy. I recommend this store and Patrick.

Great showed me how to work my watch. Was very friendly.

Great experience threw out with Ben and Dwight they hooked me up couldnt be happier

Spencer was absolutely awesome, so helpful, informative and patient while I made my decision. Highly recommend this location and Spencer.

Ryan was an amazing help. We showed up 5 minutes before closing just to see the phone we wanted to purchase. Another store didnt have a display model. My wife didnt want to keep Ryan late but he insisted on helping us with the purchase and migrating everything over. We really appreciate his professionalism and patience!

Josiah was very efficient and friendly. He clearly had my best interest in mind when helping me consider different options to meet my needs. He made the transition from my previous provider not only painless, but also an enjoyable experience! Thanks Josiah!

The manager Ben was amazing. Not only did he know his stuff, but was very patient with us. He showed us alot + was able to transfer things from my husbands frozen phone.

Best Verizon store that Ive ever visited. They have a Business Representative there that really knows his stuff. Ask for Traviss business cell phone number when you call or visit if you have questions about business accounts.

Honestly worst service I have ever had at a Verizon store. Literally only one person and had me waiting 45 plus minutes. Just for the person in front of me to be seen. It’s truly said that they did not think to have more people on staff. Especially with the holidays!

I had a great experience at this store today ! Ben was knowledgeable and very helpful. I deleted all my contacts 3 days ago and he was ae to restore all. Thanks

These guys are always helpful patient and knowledgeable but my experience today went above and beyond and I just wanted to say thank you J.

I had amazing service at this location. Spencer was very nice and helpful. So glad to be switching to Verizon!

Rec’d new iPhone 12 pro max and had issues w/calls messages etc due to number transfer so I stopped in here for some help. The store manager (DID NOT catch his name) took out the SIM card from my old phone (iPhone 11 Pro Max) and put it in my new phone. I later learned the new iPhones come with a 5G SIM CARD, and said it’s needed to utilize the 5G benefits. After learning this I thought well I’ll just switch the SIM cards back. HE TOOK MY NEW 5G SIM CARD AND DID NOT PUT THE OTHER ONE BACK INTO MY OTHER PHONE. I am absolutely furious and will not stand for what he did. I strongly feel that he STOLE from me. His poor business practices along w/his dishonesty are UNACCEPTABLE and WILL NOT be tolerated by me or anyone else that visits his store. Sometimes people need to see what others are capable before they start to make adjustments to improve their poor business tactics. Dishonesty and lies never win. And I’m just getting warmed up!

Great customer service!

Alix was very sympathetic to help me with my issue, my phone ended up in the suspended list after switching to prepaid plan. She gave me great advice as to next steps, wish I had stayed with her! Avoid the corporate store on University if you can, they don’t know good service.

Thank you Ines for the fantastic customer service. I so appreciate your positive “can do” attitude. Your time reviewing my plan, making sure I had what is best for my family, showed me you cared. I love the new phone! I’m now confident to head out of town on my business trip and know my equipment and technology won’t fail me or embarrass me. From a 4 to an 11 =rock star.

We had an excellent experience working with Ben. I will certainly recommend this Verizon store to friends.

Service was great and fast

Most attentive and caring experience ever in upgrading a phone and service changes! Ines was delightful, patient, courteous and caring throughout the process. She recommended cost effective changes to our plans and an account transfer to better fit our needs. She also diligently worked through some changes and challenges that arose during the process, and provided very timely, clear and polite communications and follow up! We will definitely choose this Verizon and Ines for any future needs!

Ines and Kenny were AMAZING!! They helped my boyfriend get a new phone quickly and as I was just waiting next to him, they offered to look at my plan and helped me find another plan that saved me money monthly AND got me unlimited data!! They were THE BEST

Cant thank Alix enough for helping me when my phone suddenly died. I was here on vacation and did not have a computer or any other means of communication when my phone stopped working. It happened to be under warranty so a few day later a new phone was shipped. Scary to wait a few days to be able to communicate with anyone. Unfortunately the new phone had its own issues. Alix was able to get yet another phone shipped overnight. She then helped me set it up and get me back on the grid. I am so grateful for everything she did! Its hard to find employees who truly go above and beyond-she did! Thank you Alix!

Was having a bad day and Ines really spent some time helping me understand my new phone. Left the store smiling and with a brand new phone case that she helped me pick out. Alix is as full of good smiles too

What nice people! Too poor to buy new phone so they cleaned up my phone and now works like a charm. Very grateful for such professionalizm!!

Alix was great with helping us change our new phones. She was professional and extremely helpful with our needs. We highly recommend her to anyone who needs help with their Verizon phones!!!

The guy working there was not wearing a mask when I came in. When I asked that he do so, it took him a long time to find one (he didn’t have one readily available) and ultimately wore a sweater around his face. Not sure about the store’s policy but I was very disappointed to see an employee disregard safety precautions in the pandemic.

Alix was great! Super professional and well knowledgeable about the products in the store, she answered all our questions and walked out the store happy with our new phones and the service she provided us! Thank you Alix!

Alix has been the greatest sales personality I have had the pleasure of dealing with in my life! Her knowledge and patience blew me away! We just transitioned to the area and have had ATT for 14 years, if all of Verizon’s staff are like Alix, you have found a partner for life!!!!! AWESOME EXPERIENCE!

Alix was persistent in making sure that everything was correct. She worked tirelessly in the transferring of my data from the lost cellphone to the new cellphone. In the end, everything turned out perfectly.Thank you Alix.

Inis & Travis were amazing. My husband and I came in with his Apple Watch because it wasn’t syncing to his new iPhone.We purchase a new iPhone at another Verizon store but they never mentioned about syncing the watch. They spent 45 minutes with us and were amazing and got it to work.You guys rock!!!!!!!

Alix was fabulous. Very knowledgeable about equipment and plans. I love my new iPhone and my unlimited plan. Thank you Alix.

Travis went above and beyond to help me with my phone. I walked in having issues with my iPhone. Travis upgraded my phone and also gave me a good deals on accessories! Travis was very helpful and very kind. I will be using this Verizon again & recommend to everyone around!

After waiting for over a half hour, with no chairs to sit on, we finally were seated at a kiosk. There wasnt a single phone out to look at. We waited another 15 minutes. A representative then came and brought out 3 phones to show us. We said we wanted a very simple and inexpensive phone for my husband. He showed us phones in the $600-$800 range. I went home and ordered a Verizon unlocked phone on Amazon. Galaxy S5, so not the latest, but less than $200. Guess the stores are pushed to sell latest and most expensive phones which they can finance and sell insurance on. My husband is 70, uses his phone for phone calls, e-mail and weather. The representative wouldnt listen to us, so we walked out.

Ben was very professional and very knowledgeable. I didnt catch the name of his co worker but he was also a great help!

Alice was excellent with me today! She did not stop until we got every discount she could get for me! Great experience!

Alix has detailed knowledgable, good to know she knows so much about phones over. My mother is her regular customer. I came in with her once. She loves her! An I love her! lol. Keep up the great work!

I love this store, they make me laugh and feel at ease when I have questions about my phone. Ask for Ben, he spells it B E N, and Ines and Alix and Jerry. They are a funny bunch

Ines is very knowledgeable and answers every question that I ask, if she doesn’t have the answer at that moment she makes it a point to get back to you when she does. The reps in this store work as a team to resolve any issues thrown at them, as they say, “it takes a village”.

Unfortunately, I broke my phone while on vacation. :( We were driving by this location, saw the energetic guy flipping around the Verizon sign on the corner, and made a quick turn into the parking lot. What a pleasant surprise! It was the best customer service we have ever received when getting new phones, upgrading plans, and even unexpectedly acquiring tablets. Wish we could move em to Cali! :)

This particular location I HIGHLY recommend for anyone!! Myself and my wife went into the store last night at 6:30pm to get new phones and switch over from ATT. It goes way above and beyond that we love our new phones and the service is impeccable! Now onto the reason why we actually bought from that store....We dealt with a young man named Jerry. Our 1st interaction with him was when I called in asking about the promotions that were going on and that we wanted to change. Being in sales myself Im HUGE on customer service and how knowledgeable one is as he was not only on the current promotions but also the phones themselves! When we got to the store we were greeted with a large smile and a positive attitude as you can tell this is a gentleman that really loves what he does. He was very pleasant and understanding to deal with and made the whole process so incredibly smooth and got us accustomed to our phones. He even took time out of his own personal schedule by staying after closing by almost 2 hours to make sure all of our pictures, videos, contact and everything else I had on my phone was switched over 150%. And in not 1 moment of our interaction did he loose that smile and positive attitude!! All of my business now and future and will be referring every person I know to this location and to go see Jerry personally as he will take care of you. Thank you Jerry very much!! Us, Sean and Charlotte greatly appreciate you and all you did

A company looking to serve service to those in need. I went into the store having issues with my iPhones email. He fixed my issue with swift ease. Very good customer service.Thanks Travis! Appreciate the help!

Alixandra was great in helping us replace 2 of our phones. She even helped us save some money. Thanks

Alix was great, she was patient with me and found the best solution for me. Highly recommend working with her and this location.

Rob provided excellent customer service staying with us for hours while we worked on freeing our phones from the oppression known as sprint. We were very pleased with the final result and would highly recommend. Jerry also was a great team player helping out Rob out with the process

I’m so happy to have Alix so close to us to help us with all our needs. We will follow her wherever she locates to!!!

I travelled from Sarasota to see Alix. I have followed her since her departure from her past location. She always always goes above and beyond to help you and is patient beyond measure. If you want the best customer service, see Alix.

Alixandra was a great help to us! From purchase to set up, she made the transition to new phones a smooth experience.

Allix was phenomenal. Very helpful and knowledgeable. Highly recommend the store and her.

Such a professional and knowledgeable guy! Will recommend Ben to anyone needing a phone.

Alix is very helpful and knowledgeable! And a Pleasure to work with! Thank you for always being patient!

Alix was the best. She saved me lots of money on my Bill!!! If you need any phone help Please go see her!!

I am a mother and grandmother. When I have any problems with my cell phone I always turn to my Verizon store. They have always been there without hesitation.This week they were with me all the way. I took them my phone that I had tried to drown. When I walked out all clam forms had been filed and I had a loaner phone to use. My new phone was shipped to my home the next day. Then I returned to my store to have my new phone updated.Ali, Jerry and Jantzen - I send you my deeply felt gratitude!

I am in the TCC Verizon store on State Road 70 Ben was my salesman he was awesome explained in detail my bill my service I gave them a 5+

Unlike many people, I really like Verizon. However this policy that they have now where the staff cant help you with simple problems with your phone, and make you go through the telephone call from hell, is for the birds. I used to be able to count on walking into the store and get whatever my small problem was taken care of right away. Now theyve should come to the telephone Center rigmarole like so many other companies. I hate it. Otherwise Im very happy with Verizon

I recently visited this store in Bradenton and Alix help me with everything I needed, very quick and extremely professional will definitely be using this store for all of my Verizon needs

Alix was SO helpful. She solved my problem I about 2 minutes. Outstanding!

Thank you Ben for helping my mom select a user friendly phone!

Ben was extremely helpful with my first smart phone I highly recommend he gets a raise

I would recommend this store to anyone that needs help. Thanks Ben and Joe

Alix is great to work with she answered all our questions and was extremely helpful

This Corporate Verizon store is better than most. Although it took visiting twice to get the problem with my phone resolved, again, the location is better than other Verizon stores Ive been to.I wound up having to have my phone replaced. The first time I went the young lady who greeted me at the door only had one year with Verizon, and didnt have a clue about phones. I went home led to believe that I could fix my phone on my own.Unfortunately, Verizon does not have Techs in there locations anymore, so, its catch as catch can to get technical support there.The second time I went, I got a knowledgeable person to greet me, and took care of getting my phone replaced.

Jerry and Ali were very helpful and knowledable with the purchase of my new phone! Jerry especially spent a lot of time checking the locations of a phone which was ordered from the warehouse. He was patient and determined to satisfy the customer in a timely manor. I am very happy with my new phone and because they provided great customer service really changed my experience and customer satisfaction with Verizon!

ALIX has always been very knowledgable, helpful and patient every time she assisted me.

I went in to the store very stressed out with my phone and Alix took care of every issue.She has a delightful personality,and she loves her work.I walked out of the store a very happy customer!

Alix was very helpfull on a billing issue and would come back another time as we have had some that have not been very nice.L

Ben was so knowledgeable about the newest and nest phones. He was very nice and willing to help explain the differences to me. I rather drive 20 mins to this store than 5 to the one by my house.

Ben was very fast respectful and helpful with getting me a new phone!!

She was great. She did not give up. I will be back to this store.

Service is good but only one employee most of the time... you have to wait an at least an hour before being helped.

Not happy with no masks and making excuses rather than just telling the truth.

Ben is the best! Amazing customer service.

Ben helped me with my setting up voicemail. Thanks again for top service

I arrived at 540pm when my phone went dead store hours are til 6pm. BEN, the manager, was awesome he kept the store open after hours and hooked me up with a phone in 20 mind he was super professional! Great manager and very concerned about Verizon customers . Mike Killeen Bradenton /Riverplace

Great store, knowledgeable employees, came in with a phone to activate but it was outdated. They upgraded me, changed my plan, and transfered all my info. Thank you Ines!

I am 72. Anybody that can be patient and spend 2 hours with me explaining everything about my new S9 plus is an amazing salesperson. Ask for Ali when you drop in . The whole crew was very nice. It may not be an official Verizon store but I was more intrested in android and Samsung Products then who owns the store. Great experience for me :)

I stopped at Lowes and found this GREAT VERIZON manager, Travis Smith, who magically fixed a HUGE POPUP issue in 5 minutes. So impressed that I am buying a new phone. My level of stress gone!

Alix at Verizon was wonderful and made my visit easy and seamless

Always a great experience at this Verizon store! Love how friendly the staff are and the store always is clean and inviting!

Great new owners. Met all my needs.

Amazing staff that helped me. Thank you Rob Morin you saved the day!!! Many thanks. Susan Groves