Charged me $100 to fill my brake fluid reservoir. I know the 1 hour labor charge is for diagnostic but I’m guessing that took 5 minutes or less. I know a lot of shops that wouldn’t have even charged for something like this. At least it fixed my problem and they were quick about it, except for the 6 week wait to get an appointment.
Ken and his team are always so kind, patient, and informative. He is really working for his customers and sincerely cares for their safety. I can always count on his team to complete the job thoroughly and in a timely manner. Highly recommend B&L for all your automotive needs!
Since I was visiting the area from out of town I really needed my break system diagnosed. They were so kind, helpful and reassuring. I was so happy they found the problem and the rate was more than reasonable. I’d definitely recommend B&L. I’ll go back to them if I need car service in the future!
So impressed with the report I received b4 the work was done. There will be no surprises for me after the report. Also I am impressed with the time that was taken with me to discuss the report and the things I need to know. I’ll be going back there for any repairs needed in the future.
As usual, Ken and his team were efficient, thorough, and went above and beyond. The amazing technician always checks for any potential issues, works quickly, and asks before doing any additional services. He is very clear about upcoming repairs or problems. I wont take my truck anywhere else.
Quick, professional and affordable. They truly care about their customers. We have them maintain all of our vehicles. Highly recommend.
We dropped by with an RV with a bad battery and they worked us in quickly to get us on our way. They were super courteous and up front with costs. I would definitely recommend them for your auto repair needs.
Nice friendly people. Very expensive, cost 200 bucks to diagnose there was a hose that disconnected from the crank case. They have good knowledge about what’s going on.
I have been going to B & L for over a decade. I have always been happy with their service or prices. They are kind, considerate and efficient.
This review is from the owner of two older Honda Odyssey’s (one modified and retrofitted for wheelchair use to work for my wife’s MS) that long thought the only place to take a Honda for service and repairs was a Honda dealership. Referred to B@L by a local NAPA employee, I found that we, and our Honda’s, were in good hands. The service has been excellent and on time. The prices have been more than fair, especially given the quality of the work and the professionalism of the crew.It’s the crew that, for me, really stands out. Great guys who treat you as a valued customer and stand ready to explain, in terms you can understand, both what you want and need to know.Bottom line, you can’t go wrong at B&L Auto Repair.
I still can’t express the gratitude I have towards you guys... two single moms sharing a vehicle that the brakes went out on.. b & L got my vehicle in the same day I called in a manic panic, and was finished by lunch the next day.Thank god for you guys. We are so grateful.And it ended up being way more affordable than I thought. Thank you guys, we will definitely be using you for future repairs. 👌🏼
These guys are fantastic!!! Trust them to do a great job for you, big or small! Nothing but praise for these fellows. Highly recommend.
Top Notch Staff walk you through each step of process, including the Billing end of things,
Super patient with the process. B&L worked on a very time consuming, complicated project for my BMW. The results are awesome, so far!🇺🇸Thanks bunches for adhering to personal relationships.
Outstanding shop. Very professional and they do high quality work. They did a front end alignment on my 2018 F-150. On the way home I let go of the wheel on a straight section of road. It stayed dead center in the lane for over a quarter of a mile. Awesome.
B &L lives up to its name, quality. Every interaction Ive had with this company has been flawless, they truly believe in creating raving fans. I was in a pinch and needed my trucks fuel pump, and some steering components replaced, I was not able to get into B & L quickly and tried another shop...big mistake. First day of having my truck in my possession resulted in a tow, it was running very rough and wouldnt stay on the road when going faster than 30mph.. When asked where I wanted it taken, I told them B & L. B & L was able to correct everything the other shop fell short on. They contacted me about everything that need to be done at every step, were patient and answered my questions. B & L was able to fit my truck in quickly and when I got it back I couldnt believe it, they got my truck running and driving better than ever. I will never take my vehicles any where else. Ten stars in my book!
So, initially I was pretty okay with this place. I took my vehicle there to get diagnostics and fix my turn signals that stopped working. I also had issue with the power not working in the cig lighter thing. They identified the issues and fixed the power issue and said theyd call me when the part they needed came in. I waited a whole month before I decided to call and see what the holdup was, and then I was told having issues with supplier, well call you by end of day with update and then nothing. This was January-Feb and my blinkers still dont work
Always been honest and very upfront with me. My preference in mechanics.
Best shop in town. We have been using them for years and always get good service and quick turn around times on their work. I have recommended may people and they say the same thing. Keep it up Ken!
I have 307 vehicles in my fleet and I take every one of them to B&L. I wouldnt trust anyone else. They are honest, straight forward, reasonably priced, and always willing to go the extra mile to assist me. Keep it up guys!
Great to work with and came in on budget.
Had the rear wheel bearings go out on my 05 2500hd. Made a appointment with b&l because they came highly recommend and i was not disappointed. The bill was exactly what they quoted me. One day service and the front office was just good to work with. Definitely would recommend them to anyone else.
Had an A/C line replaced here. No BS, quality work, came in under their quote which was fair to begin with. Highly recommend.
Very professional and courteous. Excellent communication. High quality work for reasonable prices.
Honest, and trustworthy people, always do great work in a timely fashion.
I have used B & L for several years now. Without fail, they have always been responsive and professional. I feel the prices have always been more than fair. I appreciate that they listen to me patiently as I, a lay person, try to explain mechanical issues Im having with my car. I like going there because they see me and I know who is working on my car. I cannot say enough good things about the crew there. If I could give more stars, I certainly would.
Just cant say enough good things about these guys. Your in good hands at B&L Automotive.
NAPA GOLD AutoCare.....Worth the trip to 4C
Great communication and service!
Love these guys. Brother came in front out of town and his truck developed a leak. They made an effort to get it in. Small problem, didnt sell him big parts or expensive job.
Great service on my small fleet of work trucks. Excellent at talking about preventative maintenance and keeping us rolling.
Always excellent service and I’ll continue to use B&L for all of my car needs! I’ve been coming here for 10 years!
I cannot stress enough how amazing this shop is. I need a water pump replacement for my car and was quoted at 750, they called and said the s belt also needed to be replaced and that bumped the quote to 850, when I picked up my car, turns out, they over quoted me and all in all, it was cheaper than the original quote. Not only that, they had my car fixed way sooner than they said they would. I wont go to any other mechanic from here on out. These people are efficient and trustworthy. I recommend calling sooner rather than later as they were booked out for two weeks, but you cant blame them for being successful, if anything that should be a good sign. 10/10.
I was recommended to this shop by a friend and I am so happy! The check engine light came on in my vehicle so I called and was told to come on over. Wes came out and not only explained what was going on but answered all of my questions and thoroughly explained how things worked in the engine. He ultimately filled my oil-at no charge to me and told me what to look for in the future. I would highly recommend them.
Sorry to disagree with so many good reviews but my experience was not good at B&L. Work on our 04 Forester that was estimated to cost $1200. for straightforward repairs was finally billed at near double that with no explanation. We have not been back there again.
Five stars are just not enough to show how much I appreciate Ken and his staff. They are consistently trustworthy and do high quality work without robbing me. I recently had a troublesome issue with my Cadillac. B & Ls original quote was 1/3 of what Cadillac was going to charge. And then!!!! when I went to pick up my car, the charge was even less than the original estimate. They never try to hard sell me on all the things that other shops have done. They make my car dependable, get me back on the road, and without my life savings depleted. THANK YOU! B & L!!!!
Quick, Friendly and reasonably priced. The diagnosis was good, the prognosis was fine and the fix was speedy and all is well with the vehicle now. Thanks!
Take good care of like family
Brent and Ken were both awesome! I dropped my car off around 11:30AM without an appointment due to a cooling system issue and ended up needing a new radiator. I was more than fine waiting a few days to get my car back because I knew they were pretty booked, but was pleasantly surprised to get a call at 4:30PM that same day to let me know that my new radiator had been put in and that my car was ready to be picked up. They were recommended to me by my employer, and I would gladly recommend them in turn to anyone who is looking for friendly, accommodating and efficient mechanics.
I was also recommended from several people and was very happy with the service. Natasha at the front desk was very helpful, Most mechanics talk down to you and make you fell dumb, but she was very cool and explained everything. 100% would recommend them.
Believe everything the radio commercial tells you! Ken is great and took the time (a lot of time) to explain my lemon’s issues and my options. Every time I called to check in on the progress I was met by the most helpful and kind staff. Honda needs to take notes. Kudos to B&L for the time they spent and the customer care. Thanx Ken and crew!
So many times I have gone to recommend these guys only to find out the person Im talking to has also had an amazing experience with these guys. Honest, Fast, Great people. There is a reason they have such an amazing reputation in this valley. I wont go anywhere else unless you have. . . I dunno. . . a jet? Even then, at the least, get a quote from them.
These guys are simply fabulous; great friendly honest staff. I had my truck towed in earlier this week and they worked their tails off getting it repaired and back to me. They are honest and charge a reasonable fee for their services. Would recommend to all; and will definitely use again.
I had to get a big repair done on my Subaru and found B&L to have the best price and the best reviews- I was glad to see that they lived up to the hype! They were courteous, timely, and did a great job on my car. If I ever need anything more done, I would not hesitate to come back again! Thank you!
Very nice people, I trust them to send my daughter to have her car worked on. Very reasonably priced. Thanks for the work!
Very helpful
Great place! Helped me in minutes. Super good costumer service
B&L is a great place! We brought our son to Montana State from Colorado, and along the drive his brand-new radiator blew. We limped into town, and B&L worked with our mechanic in Colorado to get the warranty replacement in one week. They were friendly and very helpful. We are happy that our son has a place to take his Cruiser when needed. We couldnt have asked for a better experience. Highly recommend them!
B&L is is an awesome repair place for autos. They tell you the truth and if they dont think its worth fixing, but if you want it fixed they will fix it. Weve had two vehicles in that situation where they dont think its worth fixing and they will tell you. They will not rip you off at all. Awesome customer service and everything. Very much like a Mom and Pop place.
Ken and the guys have helped me out more than once with there fast friendly service and reasonable prices. I highly recommend them if you need your car or truck fixed they will do it right. They are willing to explain whats going on and why they are doing what they are doing. They diagnose problems and fix them. They dont just throw parts at the problem and hope... they will save you money and time by doing it right the first time.
These guys are the best
Ive known one of the owners ken for years and years hes always been a very competent personAnd a technician
Great service and fast. They were willing to work with my warranty and get my suburban fixed! Highly recommend
I have been taking my vehicles to B&L Auto since 2010. Even though it’s a long drive for me & there are many other auto shops I could take my car to (and randomly have over the years) I always choose B&L Auto as my first choice. I know that B&L Auto will look over my entire car and let me know anything that is wrong with it. They don’t nitpick at shallow things like your air filters (unless necessary) but help fix things so that you always feel confident that you’re driving a vehicle that is safe to take on the road.They have helped teach me how to be a better car owner; keeping it well maintained and being aware of any safety hazards. I always feel completely comfortable with calling them over the phone and bringing it in when I think something is wrong. My dad loves these guys because they have always taken such good care of us: they are honest, straightforward and don’t sugar coat things. You come to trust them because even if a mistake is made they will always make things right. That’s the kind of auto shop that will keep my business- at the end of the day we’re all apart of the same community and B&L Auto does a splendid job of keeping new and long standing customers alike happy and feeling safe on the road.
Good price, great work, and squeezed us into a tight schedule to replace power window motor in 1999 f250
I wasnt entirely happy with the service in hindsight. I came in for an all wheel drive alignment and charged full price, which is fine. I was then told it was only slightly off in camber and they didnt know how to fix it. I then show the dealership the alignment report and they say its within tolerance. So there goes $155...um thanks I guess?
Had a long trip planned and they looked over my truck. Found some issues with the brakes and fixed them in the same day! Ken was great at explaining things. I will definitely be a return customer.
Bent & Ken are always honest. They will find the best option to fix any problem. They will fix it and only charge for that repair. And it will be a reasonable amount. I would give them 10 stars.
Top notch! Told me 2 hours and they had my tire fixed in 45 min
These guys are the best mechanics in the Gallatin Valley! Unfortunately I have had the need to use them frequently. Very knowledgeable, experienced, fair priced and can work on just about anything that comes in the door. Plus if they dont think they can solve the problem--they know where to refer stuff too ( e.g. deep transmission problems). Whether it is a basic brake job to a major engine swap they can do it. Just look at literally the tons of tools/diagnostic gear they have setting around that shop--truly craftsman of their trade. Forewarning--they are busy--if you have time on your side it is good to make an appointment. In closing--for the first timers--their business location can be hard to find but it will be well worth you while. Five star rating--well deserved!!
Super helpful and quick. Reasonable prices and great service.
Best auto repair in Gallatin county. Honest, courteous, and fair. You wont go wrong with B and L.
Ken and the crew are very knowledgeable mechanics and very personable. I trust them 100% with all our vehicles.
Stand by there work, reasonable prices and professional employees.
What fantastic service! The guy who worked on my car, James, was courteous, knowledgeable and I got the impression that he wasnt going to try to rip me off or sell me something I didnt need. Ive had awful experiences with Bozeman auto repair shops over the years. B and L was a whole different experience. My car was back quickly, the price was the best around and the repair actually fixed the problem. A+, I couldnt recommended these guys more.
These guys are the BEST! Not to mention kind, honest, and they genuinely care about humans. Highly recommend.
Just called and chatted with Ken and he was more than happy to share his knowledge. Such a personable pleasant fellow. Thanks for the help!
We came in with engine/transmission making weird sounds and we had no idea whats going on. They were overbooked, they spent about 20 minutes with us listeing to engine/transmission and trying to figure out what is going on with it despite that they were overbooked. We got advices and tips about it. They were really friendly and helpfull!! Thank you for that, you made our trip much better.
We had a great experience here- stopped with a nasty sound from something caught in the brakes. The shop was busy but they managed to squeeze us in anyway and quickly solved the problem at no charge! So friendly and great service!
Fantastic service, reasonably priced. Definitely lots of quality for the money.
Great service they wont sell you something that you dont need. And the price is always more than fair.
Referred to B&L by Big Sky Diesel Performance & Repair after Daniel repaired the truck overheating issue. B&L tested the AC system that had also gone out, evacuated and repressurized it, refilled freon and tested for leaks. Very fast (family sitting in the truck awaiting a fishing trip), honest, friendly and great price. Need more mechanics like these two in the world!
What to say. We have unknown problem with a car and needed some advice. They took a look at it and spend good 15 minutes with us for free. Very friendly. They knew what they are doing. Thanks!
Well I go in to have my daughters vehicle looked at and the guy at the counter acts agitated and says he has to get the papers cleared off the counter before he can do a test drive. An older couple comes in and they spend the next 15 minutes talking about their trip to Colorado. Pretty disrespectful.
These guys give me that old-timey-warm-fuzzy-feeling. Never had a better experience at a mechanic! Dont go anywhere else!
B and L did a very thorough and very affordable inspection on a vehicle I was going to buy. I was in from out of town and they got me in quickly and gave me very useful information.
Excellent service. Guarantees their work.
These guys are great. Very good at what they do and have reasonable rates.
Just got my good ol 1990 BMW 325 front end alignment here, it was pulling badly and the steering wheel was crooked after I replaced some suspension parts on the car myself. These guys were extremely friendly and generous with their time in helping me to understand what they were going to be doing.After the alignment the car tracks perfectly straight and the steering wheel is level. They even rotated the tires for me since having driven it out of alignment for a bit too long, the rear tires were in better shape to be on the front.Needless to say Im very happy with B & L. Very comfortable doing business with them and was treated fairly on the price. I would give them 10 stars if it were an option! BTW, In asking around when deciding who to use for the alignment, several shops and parts stores mentioned B & L as one of the only places they would take a car to get it aligned. Their reputation among people in the auto repair business is top notch.
Ken and his staff worked diligently to find the issues in my Cadalac straight forward honestly.. Would recomend hands down this buisness!
Honest, good mechanics. Hardworking, friendly and they get it right.
Very friendly and knowledgeable. Best in the valley for imports.
Always great customer service and prices.
Fast and friendly service. Reasonably priced and personable.
Damaged my car when removing the wheel locks to repair my alignment. The front right wheel was damaged and nothing was done to rectify it. I talked to the owner for a half hour and still ended up paying more than the original estimate and walked away with a damaged wheel he refused to do anything about.
Excellent experience! Honest and courteous.
Great knowledgeable and willing to work with you
Excellent service for a fair price
They found and repaired a hard to diagnose distributor problem and installed exhaust end to end. I trust this shop.
Great work great peaple
Quality work, reasonable rates.
They did a great job!
They dropped in a new motor for me and I could not be happier
Great people
Knowledgeable
Honest, quality service.
Great service
Good and friendly service