Look no further. These guys are the best! Super helpful and very patient with answering any and all questions. I was running around town trying to find a ski rack system and they were a one stop shop with reasonable prices and installation. Highly recommend!
Stopped by the shop on University today. Everyone was super friendly and helpful. Needed replacement mounts—and they gave me some brackets for free that fit the bill. Will def be back.
Walked in a few minute to closing with a problem on a rack that I didnt purchase at this store. All the employees stopped what they were doing to take a look and brainstorm solutions. Within a few minutes, Nick had set me up with new hardware and I was out the door with a working bike rack, all free of charge!You can tell these guys really know what theyre doing, and genuinely care about the customer. Will be back to buy a ski rack this winter.
Great experience! Quick and efficient. Was looking for a few spare parts for a Rhino Rack Kayak Adapter kit and was instantly helped. Highly recommend
Great selection of rooftop boxes. More selection than whats on the manufacturer websites!
Called for help and got great customer service, but they needed me to bring our luggage box in. I came in with our locked Yakima topper in the *back* of our truck because we lost the keys...these guys were so helpful! In ten minutes we were back on the road, new key set in hand. Bonus points for a very sweet shop dog :) Will be back!
Really rude, not wearing masks when I walked in. Behaved like it was an imposition to help anyone who walked in. Two employees in the store and no customers. Wont purchase from this location for sure.
Wonderful people and great prices!! I always feel very welcomed and appreciated when I come here! I will put their stickers everywhere...and they have a great bathroom!
The guys here know their stuff and were super patient and helpful--Ill be back!
Exceptional service. Knowledgeable staff. Perfect accessory buying experience
After buying a new truck they went out of their way to help me get parts of my rack from my previous truck to work on the new truck. Ran into a few problems and they went out of their way to help get me up and running in a short amount of time. Would recommend them for anything rack related.
Great service also answered all of our questions and made my hubby’s truck look so cool and hold all of his toys!
Friendly staff helped me with my new bike racks quickly!
Yo!!! These guys are awesome!! They have helped me out with replacement parts every time! They are super sweet, on it, and helpful with big hearts.
Great selection of in-stock bike racks, helpful staff
Very knowledgeable and accommodating staff. Ill definitely purchase from them again when the need arises.
These guys are amazing. I got a great platform and tent here for my 4Runner.
Great selection of goods, fair prices, friendly staff. What more do you need when looking for great rack equipment. Nick and his team outfitted my Tacoma with everything I wanted and even more stuff I didn’t even know existed.You should really come down and check these fellas out if you’re in the market for this stuff.
I came in on my lunch break and within 20 minutes they had me outfitted and with exactly what I needed. They were a little over what my budget was but thats okay. I was a little bummed out when I found out that they only got my three out of the four lock cylinders I paid for but out of the whole experience, I was floored. Great staff, kind demeanor and knowledgeable about how to outfit a rig for any adventure needs.Update: I called them this morning and they were more than helpful. I let them know the situation and they already have a lock cylinder put aside! Again, helpful staff and wonderfully kind. I will be purchasing from them in the future
Went in looking for a replacement part which they didnt have. They gave me a strap to help me out until the new part could come in. Very happy with the service, and will be back.
Called up last weekend about my 2017 Subaru Forester and stated I could not install and hitch and wiring harness because my Forester did not come with the tow package. This is why I was calling to get installed. The guys pasted me to his manager and he confirmed. Do not use, they do not know what they are talking about. Got installed by another qualified hitch dealer. I would advise the same.
Mark and his team are the absolute best. I bought a used bike rack from them for an incredible price and am over the moon because its the one Ive been looking for. Since it was used, it didnt have all the original parts which I knew before buying it and after searching and trying to get the right part, I had no luck. Mark happened to have the part in the store and went above and beyond in selling me it to me which he didnt have to. Im beyond happy with my purchase and couldnt have had a better experience with Rackstarz. Go see them and get geared up for rad times ahead. Thanks Mark!
Needed parts and Morgan was awesome!! Thanks guys !!
Super helpful, very well stocked, and really friendly. Just really good folks. I wont go anywhere else for any of my rack needs.
I bought a Thule Motion XT roof box to put on my Acura TSX. The service at RackStarz was top quality. I ordered it and the sales people called me as soon as it was delivered. Then they helped me install it on the roof of my car. It was such a relief that they did a good job putting it together quickly. Now I can spend more time getting ready for my cross-country ski trip to Utah tomorrow. The roof rack lets my kids have more room in the back of the car now that the skis and poles will go in the box. Thanks so much!
Great shop! Good people.
This place is awesome!! Extremely helpful and kind!
While we were not able to find a solution here the salesman sent us out with a list of models that would work and a few locations they would likely be sold.I wish we could have made a purchase, what a stand up act. Thank you.
Very helpful staff, great products.
Amazing customer service! These guys are experts and super helpful. Support a local business and come here!
Right now in the midst of COVID-19 and people wanting to have summer adventures mountain biking and camping, this is the best one stop shop for all you could possibly need to set up your car and go have fun. Alfredo is super knowledgeable and friendly.
I had an awesome experience here. The guys (particularly Joe who helped me) were super knowledgeable. Showed me multiple options for what I needed, and weren’t overly “sales-y”, they just honestly tried to help me out with what I needed. 10/10 would recommend to a friend.
Super helpful and knowledgeable... RockStarz Staff (Brent or Bart?) was able to revive my old gear and get us on our way quickly without having to spend the big $$ other stores charge. Could not be happier. I will be back!
Super friendly, they helped me to find spare parts for my bike rack that I had lost.
Quick and efficient service, had everything I needed. Helped me to find the right key for my racks after previous copies were stolen.
Excellent experience getting new parts and quick adjustments for my bike & ski racks. Very friendly staff and lots of great stuff in the showroom to think about for the future.
I wish I could give them more than 5*. These guys were great and their selection of products is second to none!! Ill definitely be back
Wonderful company with helpful, knowledgeable staff, and a great selection. Can’t recommend enough that you go check them out
Purchased a new Thule Motion XXL Cargo box. Staff was very helpful! They installed the cargo box on my SUV and I am loving it!
Joe, at Rockstarz Boulder, was so helpful and generous. I am so grateful to him for fixing my roof rack. Thank you!!!
Excellent selection, knowledgeable and courteous staff. Really appreciate the discount for the Colorado High School Cycling League (NICA).
Excellent customer service - friendly and very knowledgeable and fair. Sold us what we needed with no “up-sell” and no pressure.
These guys were super helpful and never blinked at my incessant rookie questions. I bought the exact right rack for my needs, they built and hooked it up in time and for the right price.
Very friendly and great service. Very nice and clean store also. Thanks !
Wonderful employees who provided helpful information in a low-stress environment.
Well-stocked and great, interested help. Nice dog too!
I want to express my gratitude to Rackstarz. I shopped at Rei and various bike shops to find a solution for a rack for my truck to no avail. Nick, the owner of Rackstarz and his manager, Kurt know their products inside and out, and were truly into helping me.I already had a portion of a rack system when I arrived at their store; They guided me to all the remaining components I needed easily while answering all my questions. This part of the story alone deserves my recommendation for Rackstarz. What happened next has given me new hope for customer service and has made me a lifetime customer of Rackstarz.It turns out the components I had already, didn’t fit. After returning to the store they examined my problem and exchanged my parts for the proper size out of their own inventory at no additional cost to me.In my experience this is by far the best store for these type of products anywhere!Thank you, Barry
Great place and staff. They have the best in stock selection of racks..especially cargo boxes from thule, Yakima, and Inno.
Great, high quality merch. And excellent service!
Lots of options, very knowledgeable staff.
I called for replacement kuat keys, not only did they have the set I needed when I got there they didnt charge me. On top of that gave me advice on the hitch Id need for my rack; A+
Went above and beyond to measure the dimensions of my trunk to check if the rack would fit in it when I dont want it hanging out.
I stopped in to replace a bolt on my ski rack and Nick was on it! He tightened every bolt on my rack and sent me on my way totally gratis.Customer service extraordinaire!
Hitches and vehicles