George was spectacular with showing us units. This being our first time he answered all questions with great knowledge. Recommend this location to anyone looking
George had amazing customer service. He made a rough day easier with his gracious hospitality. Thank you so much!!
Mr george was very nice and helpful. He was very patient and respectful. He helped me to find the right unit that I was looking for. Thank you very much for your help
My overall experience there was fantastic, thanks to George. He made it a pleasant experience and was very friendly. I would be doing business with them as long as possible with George being there.
I needed some short term storage between moves. George was excellent!!! From move-in to move-out he was accommodating and friendly. I highly recommend this ExtraSpace storage!
George was absolutely awesome. He has strong customer service. He was kind, friendly and knowledgeable. I should have come here the first time I rented a unit in the JP location.
Good location, good customer service. Nothing bad to say about my experience. I wished that they can add the notification notice when they will increase the rent periodically as stated in the contract to email as well. Always receive a courtesy reminder call before get charged a late fee to avoid extra charge. George is a 5 star customer service hero. Thanks for your business, I will use it again.
George have very good customer service skills and very helpful with my unit. I’m glad he was able to help me even when I was not able to get into my unit. I appreciate the time when he’s calls to remind me about my payments
George was very helpful and kind. He helped me get the perfect storage for my personal items and he also showed me around and how to get to my storage unit. He was the most helpful person I appreciate him. Thank you George for your kindness and you are the best customer service rep I ever came across. Thank you!
Found this spot in my community really needed somewhere to store my art supplies. Tired of lugging them up five flights of stairs on a weekly basis. George is a great very helpful, the manager is awesome too. Clean facility definitely glad about this investment.
George was greatly helpful and friendly. Ino was also helpful with the registration and move in process. The two gentlemen are very cooperative and work together very well. Also, the storage rates/prices were very affordable and adjustable. I would definitely recommend this storage place without a doubt!! :)
My experience with this storage place has been a very nice with the personal Me George running around being very helpful
George was very much helpful and responsive to all questions and concerns. Everything was done in a timely manner and was very pleasant. Made sure I understood all the guidelines and terms before I left the facility. Thanks for the help George
George is a very nice person. We felt very welcomed by him.
George was extremely helpful! We had to get a storage room last minute and were worried there wouldn’t be any available but he did everything he could to accommodate us and make sure we were all set! He was super nice as well.
George and Inoe where fantastic. The customer service was exceptional and they even helped us bring in a couch we had a lot of trouble with! They where super nice and helpful and made us feel very safe here.
My storage experience at Extra Space Storage with George Gordon was excellent. I was very well taken care of, all my questions were answered and he was very helpful with everything else I needed. Highly recommend!
I can’t thank George enough for his wonderful service today. He was extremely helpful and very nice 👍🏾
Thank you so much, George! So helpful in getting our many boxes up. Space is easy to navigate and help is there if needed!
Mr. Gordon had excellent customer service.He answered all my questions in detail. I highly recommend extras pace storage!
George was awesome. He made my storage experience simple and easy. Took the right time to show me everything step by step as it was my first time here. Don’t get customer service like this anymore
Had a great experience with George and Ino today! They help us get into a new space for a great price. Very fast and friendly service. Thank you!
George was extremely helpful and always very friendly! He assisted me in finding the best unit for me and gave me a lot of useful advice. I was able to access the unit using a code during hours when no one was in the office. It was temperature controlled and there are carts and elevators available, as well as free parking, which made moving as convenient as possible.
I had great experience with George! I had visited 2 other storage units and there was no space available. But I came here as a last resort, and George was able to find me the appropriate size unit I was looking for for the best price. And I got a free month! Thank you so much!!
George has awesome customer service and is extremely friendly!
Georg was very kind and accommodating! He helped us organize our carts and cleaned a unit for us right away. The unit was spacious and he really went the extra mile to make sure our move was smooth and relaxed! We will absolutely return and recommend using this facility to anyone moving around the area in the future or anyone who just needs a little extra space.
I was at a wrong Store and I was stressed. but George helped me to secure a unit there and he was so helpful and very understanding. Very helpful guy. Thank him.
The guy at the front desk George Gordon was more than helpful. I called in to explain about losing the keys to the lockbox. He professionally informed me about my options and I was able to get the old lock cut and purchase a new one for under $20. He was very friendly and was able to get my situation fixed rather quickly. This guy is great and I think he deserves a raise. He made my experience easy and non-stressful !!
George at the front desk was very friendly and helpful. I was early for my unit and the space wasn’t quite ready, and George was able to clean it up in the time it took my to load up my boxes. Would highly recommend using Extra Space. Very positive experience.
George was very helpful in moving us in effortlessly.
George is literally the best and the sweetest!!! The process of getting a unit and a lock was super easy! He also offered me an extra month for free so that was amazing! If you’re looking for a unit choose this location :)
George is very informative and does his job quite well. George is appreciated here at 3175 Washington street Jamaica Plain
Excellent customer service! George was great and very accommodating. I needed a unit the same day for work. He was patient and helped me find a unit that met our organization’s needs.
George and the team here were great and helpful!
George has been the best at helping me with my unit! He called a week before move in and the day of to make sure we had everything set and we were good to go. He showed me everything I need to know. Will be coming back again.
Very nice and welcoming. George goes above and beyond for the client. It was a pleasant surprise.
Came to me in my hour of need. Found a space for one bedroom apartment worth of storage during the height of Sept 1 move out/in. Easy to move in and out if you have movers. George provided a human touch that was needed when I was flustered.
George was great at giving us a tour and making sure we knew how to use the ladder and the lock. Before we left he made sure that we got the rundown of how to get to our storage unit and gave us the most efficient way to move our items in. We had great small talk and the service was great. I would definitely recommend this location to others.
Ino was so helpful and took his time to explain everything to me. Thank you so much
George was very polite and kind. Made the process of renting a storage quick and easy. Thank you George!
Great experience getting our unit setup even with a weekend move in. very helpful manager! Highly recommend.
George helped us out when we needed it most! This storage place goes above and beyond, convenient and kind.
Convenient location, wonderful service! George always keeps everyone thoroughly informed, always has the answers
Today at this location i had help from George who happened to be very helpful he was very respectful and also lend a hand moving things into my storage Thank you George !
Been in here since 2014 they were great if you need storage come here.
George was most helpful when my mother got lost he spent all the time in the world to find her and to make sure she was directed to her unit. Great customer service representative I’ve ever come across
George was incredibly professional and helpful. We had several wise ions and weren’t sure which size unit was best. He was patient and good humored - excellent customer service!!!
George was kind helpful and efficient. Thank you extra storage space for quality customer service.
George the assistant store manager is awesome. I was so tired coming from work, but he really showed why is he a manager. He Put some smiles on my face and made my moving in to the storage easy and stress-free. I give you 10 stars because you are worth it
George helped me open/get into my storage unit. He’s a great worker.
Great customer, service really good people skills. I highly recommend Ino Almestica
Ino was really helpful to me and my family i would highly recommend this place to anyone...
Very clean and happy to help us!! Super friendly, easy and eager to work with us
George was a very nice guy he has very great customer service! Gave us a great tour and room was excellent size.
Great customer service, smooth sign up couldnt have been easier. Ino was the best!
George was so nice to me thanks for helping me
George was very helpful and efficient. Customer service skills were excellent.
Mr. George Gordon was a big help to me today I had to get a few things fixed and all he charged me was a smile 😃
Super awesome stuff! George is super helpful and kind:)
Walked in didnt know what size unit I need had a unit within 20min ready to go great!
George was amazing. Came and booked.. stress free experience…
Solid run facility.Used them for many years. They will work with you. The manager is a great guy!
George has been fantastic and very helpful with show me around. His customer service was super. Will recommend everyone to this storage.
Ino was great! He walked me through every step of the way! Great customer service!! 5starssss!
George is the best! Helped us out when we were so lost with directions! Moving will be so much better now that we know exactly what to do and where to go!
George is wonderful Custmer service and I really appreciate his help find the best store in Extra store company
We had the best and most seamless experience with George! He quickly maneuvered through the process, led us to all we needed to know about using this facility, and showed great kindness and warmth the whole time. 10/10, be sure to find George to help you.
George was very nice..and his customer service was beautiful..i like George.
George was very helpful and kind! We found our unit right away and were able to move things in smoothly.
I enjoyed using Extra Space Storage while I organized my move. George, the assistant store manager, was super helpful in closing my account and ensuring that everything was taken care of. Great customer service!
George was amazing, even help me unpack the truck. thanks George
George is always very kind helpful and diligent. Wether it’s over the phone or when I go into the facility.
George was fantastic. Great customer service.
Mr George was very helpful and explained everything to me thanks again
These guys are great, my dad loves them
George was very helpful and nice throughout the whole process and answered any questions I had.
George did such a great job helping out today.
Before the Covid-19 pandemic, I was splitting my time between chicago (home) and Boston (work). When the pandemic hit I needed to quickly shut down my Boston apartment. The guys at extra space storage were great. Such a good experience!
I loved the customer service here, George is an amazing human being and was extremely helpful.He saved my life! While I was out of the country I received a call from George, stating my unit was not securely locked and i needed to come lock it correctly. I panicked since I was out of the country for an extended amount of time. George was understanding, he assured me that staff is vigilant and they have daily rounds to keep the building safe. At the end, I returned home, my stuff was safe, I tightly secured my unit and was happy to Thank George in person (😷)
George Gordon was a huge help while I was there. Top notch customer service !
Great service from ino the best highly recommend 👏🏾 👌🏾
Ino and George, are the best! Great customer the service!
Great service and super convenient! George is an amazing manager. 10/10
Ino is the best manager ever he needs a to get promoted
Ino and George were great help today. Got us everything we needed and more!
George is a very handsome and polite young man. I’ll definitely come back again
George was really nice with customer service definitely 5 star
George Is very respectful, helpful and knowledgeable. Definitely great customer service!!!!
George is very thoughtful and kind satisfied all my need.
Ive the best experience in this place thanks to Ino.
George was really helpful and a kind soul. He helped us with our move-out and gave great wisdom.
George was amazing!! Made my first experience easy and very helpful
George The best costumer service what I get 😊
Friendly service. Instant response. Excellent facility. Highly recommend.
George was super helpful and made our first experience very pleasant! Would highly recommend
George was very kind and very helpful when helping me... It was my first time coming here and they made me feel like home.... I would recommend this place to anyone....
George was very friendly and helpful getting me all set up in my new storage unit. Definitely recommend 😊
George was very helpful and informative about obtaining a storage unit
George was very helpful and polite in assistance me and my party on finding the proper storage unit to fit my budget and space requirements.
Ino was very kind and interactive and was able to help me in a short period of time. Great customer service and convenient. I definitely recommend.