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iFixandRepair - Boca Town Center Mall
6000 Glades Rd space 1008a, Boca Raton, FL 33431, United States
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iFixandRepair - Boca Town Center Mall
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Jo
Review №1

I went to this location over a month ago to had a battery installed in my I phone X ( big mistake ) they installed an after market battery and now my phone does not work at all, they tried to fix it but no good.( it worked fine when I dropped it off ) So after they attempted to repair there screw up and could not the tech handed me the phone back and said well I cant fix it. I said what is your company going to do the techs reply nothing.110.00 dollars to destroy my phone after a long argument the tech gave me 100.00 back.I have contacting the store many times for a manager to call me back and no call back . DO NOT LET THIS COMPANY TOUCH YOUR PHONE.

Da
Review №2

Apple told me I had to buy a new phone. Anthony at Fix and repair discovered the cause abs was able to remediate the water damage for 10% what a new phone would have cost! Very grateful. My phone was supposed to be water proof but apple said after the warranty period the seals deteriorate!!!! Beware!!!

Is
Review №3

Premium quality service, very nice price! He is the best!

Ro
Review №4

Went to get a front and back glass replacement for my phone. My budget was 150. Quoted me 200 with a very thick accent... came back and he had only replaced the front and suddenly the price was 300 but our agreement was only verbal so I had to pay to get my phone back. I felt like I was scammed.

Al
Review №5

This a great store, very quick service and at very reasonable prices. Akeem was super friendly and help us with all our issues. Definitely recommend!

Ri
Review №6

Fast, efficient and reasonably priced. I dropped my I phone. I called several places for prices. There were the cheapest.Very Friendly staffLocated in the Town Center Mall.

Do
Review №7

I would like to thank the employee at this location for his exceptional customer service.Akeem Rahaman has helped me and my family over the past 4 years with service and repairs on several phones and I pads. He is extremely knowledgable, very friendly, efficient and professional. He is a great representative for the company. I appreciate his dedication to the customers and will continue to use Ifix and repair for our computer and phone repair needs. Thank you!!!!

An
Review №8

This evening I walked in as the screen of my very old iPhone 6 had come off. The gentleman at the desk offered to give it a quick look and in no time the screen was back in place. The amazing thing is that he didn’t even ask for money. I sincerely appreciate his honesty and professionalism as I am pretty sure a less ethical sales person would have probably made it look a much bigger problem and asked me silly money to fix it. Honesty goes a long way and I will go back to that shop in the future, for sure!

Va
Review №9

The guys who work there have done a marvelous job! Really quick, efficient and good quality work. Thank you!

Mi
Review №10

Did screen replacement for my Note 9. Got it bac w/in the hour promised.

Zo
Review №11

I have been here multiple times and they always do a great job thank you so much!! Great prices as well

De
Review №12

Good service and quick service too, this place if for sure a 5 stars

Ch
Review №13

Akeem did an amazing job repair my phone and my wifes phone. Definitely recommend this place to everyone

Sa
Review №14

I came here and it was excellent customer service. They work with you even while having great prices already. If you looking for a place to get a good case this is it . Enjoy!

An
Review №15

As a young entrepreneur, I rely on my phone heavily. I dropped it and the mic suddenly stopped working. I came in and Hakeem automatically welcomed me with a smile. I told him my situation and he tested the device in front of me to assure me it wasnt a possible mother board issue since he explained that was a possibility. Once he did his quick analysis, he told me he might be able to fix it he has to test a new mic on the phone. I left the phone with him for 2 hours since he told me hes the only on working today. When I came back I so thrilled to learn he fixed my device and for a reasonably price.

Ar
Review №16

Fixed the screen on my iPhone and made it look like new! Awesome job!

In
Review №17

Do not do business with thesw people. I took my iphone xmax for a new screen and they charged me 200, put some cheap screen on my phone, i also put a cover and screen protector. The phone never even fell and 3 days later i have a black spot on the bottom of the screen. I take it back and the guy didnt even wanna look at it. Just said the lcd was cracked which it isnt and that it wasnt covered under warranty. I tried reasoning with him but he was just rude and didnt wanna give me the time of day. I WILL NEVER USE THIS PLACE AGAIN. They only use chinese cheap parts. I had another tech take my phone apart and he showed me the exact screen they put on my phone on ebay for 12 dollars. COMPLETE RIP OFF

Ro
Review №18

Sam was very polite and professional, he changed my IPhone battery in no time, I didn’t have to make an appointment. Thanks Sam

Li
Review №19

George is excellent and extremely helpful I recommend him to help you with any computer needs you may have. There is no need to stress when you have computer hardware problems. He is ready to use his extreme knowledge and expertise to help your difficult computer problems! I went into fix and repair not knowing if they could help me with my Mac computer with ease they were ready and able to fix it!

An
Review №20

Akem & Sam were very helpful and I found a great wallet case for the best price! I would recommend coming here for your phone needs and repairs!😁 glad I stumbled upon this place!

Je
Review №21

My husband just got my phone repaired and it looks amazing! Scrren looks brand new and we were able to get a good price on the repair. Manager was very reasonable and was able to work with us on a payment that worked within out budget.

Fl
Review №22

Very professional and very fast. I’ve been here twice and I’m always satisfied. 5 stars!

Go
Review №23

Great repair shop! Michael the tech here sold me a protective case at a great price, cant recommend them enough!

Ag
Review №24

I walked into the store with my daughters phone screen broken and the repair was completed in less than 2 hours. Quality of the work was excellent and so was the service. Thank you!

Je
Review №25

Akeem did a great job fixing my device, fast and effective.

Kr
Review №26

Had exactly what I needed at the last minute so it was super convenient to just walk in and find what I needed! Great prices as well... highly recommend!

VA
Review №27

Amazing service, Hakeem showed amazing customer service, very friendly and repaired my phone really quick. If you crack your phone definetely where you should go.

Ma
Review №28

Akeem the manager was very professional and patient with us. He went above and beyond to make sure we was satisfied. Definitely recommend this store! Can’t wait to come back!

al
Review №29

Fix and Repair is the best! My phone was not turning on and I went to the apple store and they did not help. Their next available appointment was in two weeks. So I went to Fix and repair and Jacob fixed my phone and it is working perfectly! Save your time and money when you have a problem with your devices and go to iFix and Repair instead of the Apple store! Thanks so much again!

Ja
Review №30

The customer service was amazing. Very friendly, and helpful while making everything quite transparent. All around amazing experience and the work was done extremely fast!

Jo
Review №31

Great place to get your phone fix, even offers student discounts!

Ma
Review №32

Akeem did a great job fixing my wife’s iPad, very fast and very efficient. He even priced matched a local competitor so I was able to get it done at a great price. Then he took the time to explain the benefits of a certain screen protector that he recommended that would cover the repair if I break the screen on the second time. Great customer service and great technician skills what else could you ask for

Ga
Review №33

Was very helpful and personable. Gr8 peeps!

Da
Review №34

Akeem was able to price match the repair and i got an amzing price! He also sold me an amazing screen protector and screen insurance so if my screen breaks again, I can come back and the repair would be covered. This is Awesome!!!

de
Review №35

Akeem did a great and fast job! Way better pricing than ubreakifix, would highly recommend.

Kr
Review №36

First time in the store and Brandon was so kind and helpful. He diagnosed my issue right away and within 10 minutes had it all fixed up. Filled me in on the details of the repair and luckily had a piece I needed (for an older phone). The man behind me in line even mentioned how reliable and honest this shop was. Will definitely be back for any future repairs - thank you Brandon!

St
Review №37

Extremely knowledgeable and helpful. If your phone has issues, these guys can fix it! Fast, effective and very reasonable

Vi
Review №38

Great experience fixing our iPad screen. Highly recommended .

Da
Review №39

Fantastic repair experience. Highly recommend.

To
Review №40

Very friendly staff. Quick and very professional. I would recommend this store to anyone.

bu
Review №41

Came here to get my phone fixed, and as soon as the manager saw I am a first responder, he offered me a discount. I believe his name is Akim. He was kind and courteous, and was able to fix my phone in under 30 minutes. I couldnt ask for anything better than that!!! Would definitely recommend and come back!

De
Review №42

I oriiginally came in on 08/01 to get my device fixed, Jacob was the one that helped me out. He explained how there is a lifetime warranty on the repair and even included a screen protector. All was great until the next day when I took the phone out my pocket and saw both the screen and screen protector cracked. I figured it wouldnt be an issue with the lifetime warranty. I called that day and Jacob told me bring it in and hell take care of it.I had a flight to take so i figured Ill get it taken of when i come back. I called today and manager expresses how sorry he is but pysical damage voids the warranty. I was never told this before today. So after some debating on the phone, he finally tells me bring it so he can look at it and determine if his tech installed the screen incorrectly and if not hell only charge me part cost for this repair.When I got in the manager introduced himself as Akim, he was very professional in the situation. He said he was going to open the phone and see if it was installed correctly. Once he opened the phone he saw what the issue was and covered the repair under warranty. When i asked if Jacob installed the screen the right way, he gave me answer that made me feel like he was just covering up for his co-workers mistake.All-in-all, Ill return for future business but Ill never deal with Jacob again. Akim did a great job just being cordial and respectful and very empathic.

Sa
Review №43

I really love the service here. Everything was done fast and the screen that I got worked perfectly. I highly recommend!

An
Review №44

Akeem did a great job repairing my device and he gave me an amazing warranty on my repair. He was able to give me a combo deal on repair and a Screen Protector!

Ma
Review №45

Super Friendly and easy to find. Amazing Customer service and they work fast . I love this shop. Perfect hours and perfect spot. I have found my Phone repair service place forever.

Tr
Review №46

These guys were right on point. Very knowledge and helpful. Jacob helped me out in minutes getting my cracked iPhone screen back to normal. I’d recommend this place to anyone. Much better prices versus going to the apple store and paying way more if you don’t have apple care. All around top service.

An
Review №47

Highly recommended!! Fixed my phone in minutes and is very affordable

Wi
Review №48

Great shop that helped me more then the Apple Store. Good prices and amazing service. My phone was in perfect shape after repair, the worker with beard really helped me and fixed my phone great and quickly i think less then 20 minutes. wWill be back next time my phone breaks :)))

Me
Review №49

Needed to get my phone fixed to be able to trade it in. Akeem was able to price match a competitor and got the best deal ever!

Ro
Review №50

I most definitely would recommend this place to anyone in need of getting their phone fixed. Jacob was not only extremely polite, but he was very knowledgeable as well. I was truly impressed to see such great customer service and efficiency. Thank you!

Da
Review №51

Came in for a warranty repair, expecting a huge fight. I was surprised Akeem and Jacob was so friendly and once they saw my device and the experience i was having, there was no fight necessary. Covered my repair under warranty no problem. THESE GUYS ROCK!!!

Ne
Review №52

Great service, Akeem fixed my phone in 20 minutes. INCREDIBLE!!!! Super fast, and great deal!! He even worked with me on the price. I would definitely recommend this place.

Da
Review №53

I have dropped my phone many times and my screen it cracked and the charging port no longer works. I came here in hopes to fix my screen and my phone was more damaged than I thought. Jacob was very knowledgeable and helpful. He opened up my phone and told me exactly what I needed to fix it. I am happy that I found a place to repair my phone for a good price!

Br
Review №54

Came to get my device repaired for the billionth time. I must say though everytime i come is a pleasure. Akim was able to fix my phone while i went to grab a bite of food in the mall. Very fast and efficent. Highly recommend.

so
Review №55

Very very respectful and accommodating staff, fair price, and fast repair. highly recommend!

Pa
Review №56

Nothing like good attitude and great service. Akeem solved my issue promptly. Thanks for good old fashion service. Strongly recommended.

St
Review №57

Ask for Jacob who is a really great guy. Great service and honest guy.

Jo
Review №58

I would recommend this store to anyone. Benjamin fixed my brother’s phone and tablet. He did such an excellent job that my brother and I were amazed. We thought we were looking at a brand new phone and tablet. It no longer glitched but worked perfectly. Also, it was same day service!!! That made my brother’s day.

An
Review №59

Got an amazing deal on a new screen and battery. Akeem is amazing!

Fr
Review №60

George was kind, efficient and courteous. Check them out.

Sh
Review №61

Thank you Akeem for fix my phone. Fast and Affordable

Je
Review №62

I went to a few places to fix the problem I though I was having with my phone, but none of those places were equipped to solve the issue. Jacob was great! He went above and beyond to troubleshoot my device and confirm my theory. The service was great and affordable! Thanks Jacob!

Ry
Review №63

Very easy to have my screen replaced. Happy I came here!

ja
Review №64

Came in to fix the screen on my iPhone. Jacob had a new screen on there within 20 minutes. Looks brand new. Thanks!

Ga
Review №65

Great job fixing my phone, and gave me a great deal on a front and back repair

Ma
Review №66

Got my phone repaired at a great price. The manager price matched the repair from another company and was able to get it done ASAP

Ja
Review №67

Manager is super knowledge and kind. Was able able to give me a great bumdle deal for a screen protector and an iPhone repairmuch was awesome

St
Review №68

The number one thing that caught my attention while walking past was the sign 15% off for FAU students. I asked the manager if I can get a discount if Im a professor and he told me no problem!!! 20 minutes later Im walking out with a new display on my phone. Its almost like nothing happened

Br
Review №69

Akeem showed me honest and professional customer service today. My phone looks like a brand new device. Thank you for all your help.

Al
Review №70

Akeem fixed my phone so fast i was really impressed. He was able to price matcch a local company and when i got there he gave me an additional $10 off for following the stores IG page. AMAZING

An
Review №71

I was visiting from out of town, and I had a craxked screen the water got into. The screen was completely black. Akeem was able to get my phone up and runnng in no time! Thanks Akeem!

Dy
Review №72

Akim did a great job fixing my phone and for an amazing price. Fast too!

do
Review №73

Dude tried to charge me 175 for an iphone -11 screen I get not many people know how to change screens making it easy to charge high premiums but 175 is ridiculous cause I just got it fixed for 120 the other day I just went in to see what they would say and said 175 like come on ripping people off is not cool

Er
Review №74

I had a great experience and Akeem was ver helpful. My screen was fixed quickly and effectively!

Ro
Review №75

I’m very pleased with the service, good customer service

Ni
Review №76

Very helpful and great customer service! :)

Sa
Review №77

Akeem did a great job fixing my phone, and even price matched another score. He is truly the best!!!

ke
Review №78

GREAT PLACE TO GO TO WHEN YOU WANT YOUR PHONE FIXED. PROFESSIONAL SERVICE, GUY NAMED AKEEM HELPED ME AND HE WAS SUPER NICE, MAKE SURE YOU ASK FOR HIM IF YOU GO THERE.

Kr
Review №79

Went to. Fix and repair today The person that helped us was Akeem. He was awesome and really helped us out. He deserves a raise Very professional.

em
Review №80

Fastest service ever! In and out in 20 minutes. Owen was very helpful and his service and hospitality was great. Will definitely be coming back to this location.

Ka
Review №81

Staff here is personable and knows what they are doing. Made me feel real comfortable giving them my phone to fix.

Jo
Review №82

Great customer service thanks akim for fixing my wife’s phone not only did you fix the phone for a great price but also you did in fast to great location to have your phone repaired would definitely recommend going here to have your phone fixed

Ra
Review №83

Great job fixing my phone, very reasonable on the price. Akeem did a great job

Al
Review №84

Broke my phone screen twice and both times I came here to get it fixed Akeem was able to fix it quickly and do a really good job! Very grateful I found this store and will definitely return if my phone has any other issues.

Ol
Review №85

This place is fast and amazing! They were very quick with our repair and were extremely friendly. Would send my friends here and will definitely come back if I need another repair done!

Di
Review №86

Akeem was very kind as soon as I walked into the door. Very friendly, helpful, and had some great service !

Je
Review №87

Had an excellent experience at Fix and Repair all thanks to Zach W! He provided great customer service and fixed my phone in little to no time! I highly recommend Zach’s services to anyone in need of a good quality repair

Ga
Review №88

Manager here is very knowledgeable, Knows what hes talking and will help you make the best decision regarding your repair.

Ro
Review №89

Did a great job on my back glass!! Phone looks brand new!

mu
Review №90

Special thanks to Zachary! My phones charging port was giving me so much trouble!!! It would take me 5-10 minutes fiddling around with the cord for my phone to actually register that it was plugged in and begin charging and even more frustration to make sure it STAYED CHARGING! He replaced my charging port and now my phone is working perfectly! The charger snaps into place and my phone charges without hassle. Its like I have a brand new phone!!! Im so happy!! Thank you Zachary!!

Be
Review №91

Akeem did a great job repairing device. Amazing!!

Ra
Review №92

Phillip did such an awesome job with my phones!! He recovered my data from both of my old phones and one had water damage!! Excellent service and efficient and friendly. This was 100% a better experience then I have had in the past trying to get my phones repaired. The price was really good as well!

Li
Review №93

Fixed my brother’s iPhone 6s in seconds!! He was having trouble getting his charging port to work and they found the problem instantly!! Amazing!! Go here!!

Am
Review №94

The gentlemen that helped me were amazing a flamboyant figure down to earth fixed my phone and was very polite I couldn’t ask for better. The other fellow with the beard sold me an insurance for my phone most helpful people ever thank you.

Si
Review №95

I cracked my iPhone 7 screen and they were able to fix it on the spot! Not only did they have the best price of anyone around, they were able to do it the fastest. I walked around the mall for 30 minutes and then it was done! I had an issue and brought it back and they handled it extremely professionally. Great service, and the phone is back to normal!

Er
Review №96

I feel bad writing this review, because the staff here is really nice. However if you need to get an Apple product screen repaired, you need to be aware that they do not sell actual Apple screens. They sell aftermarket screens. I had them repair a cracked iPhone screen for me, and had the unfortunate discovery that when you do a software update on your phone, the aftermarket screens are not always compatible with the new software updates. After getting my screen replaced by them, I updated my software and my screen did not function whatsoever.Long story short, after spending $150 to have my screen fixed by iFixandRepair, I had to spend an additional $150 to take my phone to an Apple store to have an actual Apple screen put on.I went to iFixandRepair afterward to explain the situation. They explained that this is apparently common. However, they conveniently did not mention this when they repaired my phone. I asked if the service agreement I signed mentioned that I would be receiving an aftermarket screen. They agreed their paperwork does not state this. They did not offer any sort of partial refund when I asked, and I was left pretty disappointed. As much as I like helping small businesses (which is why I went to them instead of Apple), you need to be careful with this store/company when it comes to repairs

Su
Review №97

Great job. Akeem is amazing and fast. Great customer service

An
Review №98

Great place to go for a repair. Great price and super fast

Ha
Review №99

Great deal on my phone repair, even got a free screen protector. Thanks Akim

Se
Review №100

Replaced my battery in my phone and now my phone works amazing! Thanks Akim,

Information
26 Photos
100 Comments
4.8 Rating
  • Address:6000 Glades Rd space 1008a, Boca Raton, FL 33431, United States
  • Site:https://ifixandrepair.com/knoxville-west-town-mall
  • Phone:+1 561-303-2773
Categories
  • Mobile phone repair shop
  • Cell phone accessory store
  • Cell phone store
  • Phone repair service
  • Repair service
  • Screen repair service
  • Store equipment supplier
  • Technical service
Working hours
  • Monday:12–6PM
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:11AM–7PM
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