user
Publix Super Market at West Boca Plaza
22973 FL-7, Boca Raton, FL 33428, United States
Appearance
Publix Super Market at West Boca Plaza
Comments
Ev
Review №1

I am so pleased with Joseph P. in the meat department. Hes a helpful, talented employee. I am hosting a quite large BBQ this weekend. Joseph took his timeout to cut my meat order exactly how requested. Joseph reminded me of the owner, a master butcher I used in New York. Publix trained this lad to cut my special order in no time. Next time you need a meat order done right, the old fashioned way seek out Joseph in the Sandle Foot Publix!

Ci
Review №2

I love this store because its never crazy busy. The only problem is your deli manager. (Or at least she claims to be) I go in twice a week at 7:30 am. This morning she was her usual miserable self. I watched her talk to a customer so poorly. I felt so bad, I had to defend this women because the deli clerk was so out of line. She was not only 100% wrong about the situation, she was 100% wrong for the way she talked to a customer. This is not the first time Ive seen her be rude. Great way to start a morning.

Au
Review №3

Nice store never too busy Im do my online orders there and the staff are always smiling when I pick up my items

Ka
Review №4

My favorite publix store so far! Pharmacy staff always helpful and nice, Deli staff always awesome with the costumers! (Oderose made us a really good chicken tenders sub!😋) not so busy, fresh fruits and vegetables.

ch
Review №5

Deli mobile orders never ready on time. Spoken to management on several occasions. No way to leave feedback on Publix app so resorting to this forum.

Da
Review №6

Having just moved to the neighborhood from Northwest Florida (Destin), I spent several weeks in transition eating my dinner straight from the Publix deli - almost every single night. During that time, the hot food was almost never fresh (I did see them replace the chicken tenders once), and when asked for fresh items I was told they were out of the item I was asking for, only to see it miraculously return the next day. And the only meat they had most days was chicken tenders, although one night I did take a chance on fried fish and it arguably made me sick. The customer service in the deli is okay at best. But they sure know how to make a sub!!!As for the rest of the store, customer service is good-ish. I used to work at Publix in Santa Rosa Beach, Florida, and the customer service there is THE standard for all Publix grocery stores. This store doesnt come close. Store cleanliness is good. The layout is backwards to what Im used to, but thats ok, Ill get used to it. I just hope someone comes in and helps them with their customer service.

Ka
Review №7

Its a Publix...lol but in regards to line size, much better than most

Ti
Review №8

This is my neighborhood Publix an the employees are nice for the most part. Produce i been looking for has been out of stock every time i go here though.

Bi
Review №9

Howdy folks. This Publix super market at the west boca shopping center is where I pick up my groceries on my way home from work. It has an easy in and out entrance on state road seven going south. As usual with most Publix grocery stores, the staff are very nice and knowledgeable. Sometimes I just pick up dinner when cooking is out of the question on any day. Thanks for reading my review and a thumbs up would let me know someone else reads these reviews. Have a great day.

Mo
Review №10

Great store! Has everything you need and great employees. I got to the one on Sandalfoot and Alex is the best cashier!

Jo
Review №11

Staff is friendly and store has plenty of items easily arranged for fast finding - in and out.

Ra
Review №12

Responsive. Friendly, been my publix for years. Pharmacy helpful and never had any issues for medications or anything else.

DJ
Review №13

I recently moved to this area theyre a good Publix but there are limited on a lot of stuff that I normally get at other publixs.And the people and customer service dont have the spirits that the other Publix people have.

Mi
Review №14

Recently moved near this publix. I bought some pork chops there over the previous weekend. I ate them tuesday night (its currently 2 days later). Shake and baked for 26 minutes at 400 degrees. One came out fine. The other looked weird, but I just assumed it was a little less cooked because thicker and ate it. Kinda weird texture, weird taste. Anyhow got outta bed in the middle of the night with terrible stomach cramps. Still suffering today but its almost over (I hope). Anyhow avoid this publix if you can. They dont run a good deli. Glad Im young and healthy. They woulda killed a more frail person.

Da
Review №15

My local publix..good staff, decent selection and prices. Area specific Ive noticed at publix

Ji
Review №16

This store is the worst shelves are poorly stocked and usually out of everything and overpriced management is a joke

Su
Review №17

Nice publix, usually not very busy and you get everything you want. The deli is awesome.

ch
Review №18

Today i recently went into publix around 4:50 pm on state road 7, and im a regular for getting the great tender subs but as i went to go order a chicken tender sub, Chris had such an attitude! He was being so rude and impatient that my sun was drenched in sauce ! Left in one of your chip isles! This places needs better management or Talk to chris about what’s going on! This is so unnecessary it’s ridiculous!

An
Review №19

I basically live here and I should definitely get a job here because Im there all the time

Pa
Review №20

THAT PUBLIX IS AWFUL!! THE CASHIER MARA (BRAZIL) THE WORST RUDE CASHIER EVER! TERRIBLE! AND THE PRODUCTS ARE NOT THE BEST..LACK OF GOOD STUFF S

Jo
Review №21

Great food but a little overpriced. Service was ok as we stopped in around 4pm and were there only table.

Ke
Review №22

Always great customer service.

Jo
Review №23

The best store ever outstanding people work thereThats wonderful everyone very nice thankssss everyone

Ri
Review №24

An old busy Publix in a shopping center that is almost empty.Neat and clean like all the other Puiblixs.

Ro
Review №25

Me and my boyfriend came in this evening after talking in circles about what we wanted to eat and being from Hollywood (45min south)....We began approaching a publix and said boom! Thats the move! We werehelped by Angelina in the Deli and she was the highlight of our night. At first she was overwhelmed that three people (us and another woman) just walked in right before closing when they had clearly began breaking down the station because it was OBVIOUSLY slow tonight. There was also a manager that seemed to be checking dates on deli cheese so that was an added stress factor. I lowered my mask so she could clearly see my facial expressions (big smile and silly faces) and joked about how the last 20 minutes at work are always the longest. From there she was relaxed and made our sandwiches with so much LOVE we both immediately said we would make it a point to come back just to see Angelina. ❤Thank you for being so sweet when you werent at your best for just a moment. Youre awesome!LOVE ALWAYS,Rose

Ju
Review №26

Hi publix 😊👍 hows it going 😊☺️😃? O its great and awesome 😎 to shop and eat and drink 🍻😋 and to work for. Im also an associate for Publix. Im with publix for 25 years and its great . Like family and doing a great group on everything and on shopping carts. And some times I come in to visit and to eat and drink and visit sometimes. Im from store 428. Good store ☺️. While you got a great group working with you you have a nice young man working with you 🙂 name Adam. Hes nice and a good kid. Ok got to go now hopefully Ill be back soon for more to visit you guys.see you soon from Juan, peace ☮️ bye.have a good one 👍. bye.

Vi
Review №27

Fan of publix..fresh bakery products..clean..easy to find items

Ca
Review №28

Clean and easy to get what you need

Je
Review №29

Smaller Publix has competitive staff.

ro
Review №30

Always helpful. Now open until 10Pm. Pharmacy is awesome everyone takes great care of me and answers questions even on scripts I dont even take. 1st to advise on what to take to increase my vitamin D. Better than my own Dr.

Ja
Review №31

Best store Ive been to

Va
Review №32

Always have what I need!

Ma
Review №33

I’ve been going to this Publix for over 30 years. They have an incredible staff and more variety than some smaller Publix. There BOGO is always top notch.

Ta
Review №34

It was awful. I went to buy chicken and it was old, doubled cooked and dried out. I saw the sweat on the box and smelled the old grease from the chicken. I asked the lady if they had fresh chicken and she said they had just put it out 5 minutes ago. The chicken was horrible and it was only around 6:30ish p.m. Theres no way the chicken should have been like that and I bought two boxes. I should have went to KFC.

Ki
Review №35

Lots of stuff to choose from. Best part, plenty of free parking and cheap prices for groceries. Very friendly staff. No long waiting at the checkout even if your cart is loaded. Floral dept, huge frozen food section, meat, produce, seafood department, pharmacy and much more.

ma
Review №36

Nice :D

De
Review №37

Usually a great place to shop, but lately they are changing brands and running out of familiar items.

Cl
Review №38

All employees there are great and care about youMelissa at the front was very courteous

Ma
Review №39

WARNING this Publix allows shoppers in without wearing proper mask over their face so if you are afraid of the coronavirus dont shop here they allow patrons customers with no protection whatsoever this is so disrespectful to the people that are worried and not as strong as others in reference to their immune system very disappointed in this store chasing this one all the way up to the top if it takes me a month Ill do itshop at this Publix if you are afraid of the coronavirus this public allows people to shop in the store with no mask whatsoever extremely frustrating and nauseating when you go out of your way to stay quarantine and clean as much as possible but you go into this establishment and theyre allowing people in with no a face mask

al
Review №40

The manager Dave was VERY helpful to me looking up pumpkin 🎃 spice Air fresh, very hard to get, he got me 2 of them! Thank U.

Pa
Review №41

Very disappointed in the bakery item I purchased! Label said Bananas Foster Cheesecake ( 2 slices ). Sadly- NO banana flavor to it! Since the rest of my dinner tasted fine, it was just not as advertised. My other local Publix also uses a stronger flavoring for their Mojo Rotisserie Chicken, which I like better, but the Mojo Chicken I bought here was ok. Generally not impressed with this Publix. Cashier Melissa I. was nice. Plenty of free parking, wheelchair accessible.

Vi
Review №42

Awesome publix.

Is
Review №43

Love the publix subs chicken tender sub for the win!!!

Ja
Review №44

Staff helpfull . Alwys ready to go the extra mile

Er
Review №45

Clean and fresh.

Al
Review №46

Its a great store. The staff is very kind and respectful.

Au
Review №47

Usually I have no problem here and go almost everyday after work. However a woman employee asked a Male employee to follow me around the store. Made me feel so bothered I left. Very disappointed

Sa
Review №48

The best place to shop.

Ha
Review №49

Masks not worn by all staff

Ki
Review №50

7am walk in and straight to the bakery to get a Jamaican Patty. None available. They tell me it will take 15 minutes. I waited. 40 minutes later its ready. This Publix is filled with old ladies working there and they all work really slow. Again Im late for work because this Publix employs slow working old lady retards.

Jo
Review №51

Clean, Well stocked and friendly

De
Review №52

Great location.

Le
Review №53

It was all right

Jo
Review №54

Excellent customer service

Ro
Review №55

Always pleasant experience

An
Review №56

I went to Publix to order a birthday cake but the lady who attended me she wasnt in a very good day differently than the responsible for making the cakes who was very attentive and professional.

De
Review №57

Love my neighborhood Publix.

ll
Review №58

Went today to customer service in order to complete a Western Union transaction. Very rude young lady was disrespectful and couldnt care less about her job. I said hello, she answered: wait a minute. It was my turn to pay and she kept calling people that arrived after me for no reason. When I asked her about this, she said that she hasnt signed into the system. Im just wondering why she didnt provide an explanation about this before so I know why was I being ignored. After this, she kept rolling her eyes and talking like she was the customer and I was the employee. Honestly, being a health care provider myself, Im perfectly aware of how to treat people and this customer service was awful. Management really needs to make sure they hire people that really want to work in customer service and that are not there just because they need money. This was a very poor experience and its a shame, Im a loyal customer and Ive been going to this location minimun 3 times per week for years. Now, Ill think twice before I return there. Definitely, it wasnt a pleasure at all to have to deal with this ignorant person. It was actually a waist of time!

Ja
Review №59

This review is about the deli. I was accosted today by two customers for not wearing my mask. They called me an a#hole. Whats worse, two of the deli employees sided with them. They humiliate and tried to shame me. One of the employees was a redhead and over weight woman. The other was a man. Ill never allow those two to touch my food. One of the other employees apologized for what they did.

Ma
Review №60

The worst publix in Boca.

Ga
Review №61

Very nice staff

Ma
Review №62

Removed covid signage rules. Customers masks down,not 6ft. No cart wipes. Not Good

Ja
Review №63

Always good.

Ma
Review №64

Cleans, respectful, would loved to go many times possible

an
Review №65

Great customer service

ge
Review №66

Best Publix on the west side of town

wi
Review №67

Great supermarket

Do
Review №68

Its always clean and the staff are always friendly

Cl
Review №69

This is a great store with lots of things for your shopping needs. I ordered deli meats and I didnt have to wait for eternity to get it. The place was clean and well maintained and the staff was very friendly and helpful. I also picked up some halos and to my surprise they were on sale I was very excited. Ill be back again 👍👍👍👍

Ke
Review №70

Slow service half the employees had a bad attitude, for get deli it takes 1 hr to get a sub dont like this store poorly managed store cant keep stock on shelves to many bosses doing nothing but standing around

Le
Review №71

I love taking my pet alligator here to get food. The babies are devine!

an
Review №72

Very nice place.

Ja
Review №73

I am a local for over 20 years. I know all local Publixs around town, this one has the best staff. I avoid the palmetto/powerline Publix like the plague and drive the distance just to go here.

JO
Review №74

What can I said had everything I needed

Ho
Review №75

Great 👍

Ro
Review №76

Great and friendly publix I shopped here most of my life!

DA
Review №77

I understand there is alot going on but management was very rude. Not to happy thank god its not I regular publix my friends lives by here and I usually run a do groceries for her and the kids so she doesnt have to be in public. I will from now on be going to the ones at glades and definitely contact corporate have dealt with problems and pubix before but this one was on management. If it was upto me I would boycott pubix and going to another grocery store.

Pa
Review №78

Huge. Large inventory.

D'
Review №79

Average Publix store design. Meat and deli staff are above average friendliness, though subs can be lousy sometimes, depending on staff. Great selection. Also has pharmacy and small floral area. Nice to shop at.

Sh
Review №80

Super duper

Ch
Review №81

I ordered platters and a cake for my sons birthday, Katie helped me order the cake, she was great!! The lady that was in the AM was great, I dont know her name, but she gave me a hug!! Party went great Thank you Publix for everything!!C.W.

Ja
Review №82

Ok usually only shop their because it is convenient

Mi
Review №83

Customer friendly staff good products very nice place to shop..

Mi
Review №84

Nice store

Me
Review №85

Helpful staff. Stocked shelves. Good deals. What more can you ask for

co
Review №86

Very good!!!

Am
Review №87

Nice staff, very helpful. Clean store although it seems a little smaller than some other stores. The deli and bakery are awesome.

Eu
Review №88

Always shop here

Ky
Review №89

Best staff Ive ever met at a publix

Al
Review №90

It was a beautiful experience, there was a lady in the deli area probably on her 70s, the sweetest woman on earth, I wish I remembered her name, we need some more people like her on the world, full of positive energy!

ig
Review №91

Front desk customer help was awful there was a guy who spend like 30 minutos just to ring out few items and he does it know what he was doing and suggest me to next time go to the regular register since he had a hard time scanning the items. I just said I came here because there were a big line of people waiting un the regular one cash register so I left really disappointed forma the poor customer satisfaction skills

Le
Review №92

If you plan on letting this deli make you a sandwich, stop what you are doing, turn around and get the H*ll outta there.Even after I complained to a manager, the deli woman who was admonished for being so slow, she continued to seethe rudely while she prepared my lunch. I was too afraid to eat it

An
Review №93

Great like any Publix. Pricy but still covenient and offers great selection. Nice daily discounts at the deli.

Co
Review №94

Very quiet place to shop. Price is is.little cheaper then other public around the area.About 10to 20cent

An
Review №95

The shelves well stocked but no one t0 check out customers as always 3 lines open at 6pm

Hu
Review №96

I enter at 7am to buy Italian hoagies for my sandwich and they tell me they just put them in the oven. This Publix is never ready on time. I am never coming to this Publix again.

RX
Review №97

I have never been disrespected the way I have today by a man named Alex or so he says in the pharmacy of this store. I waited for about 5 minutes at the window and without him even aknowdging that I was there. I said can I leave this here is said wait one minute. All the guy had to say was welcome to publix we will be right with you in a few minutes and I would have been good. Then when I ask it would be nice if he would say hi or something he mumbled under his breath some rude racial remark. I’ll never be back there ever.

Ka
Review №98

The people in Publix are always so nice and the supermarket has so many things to offer and fresh food and I love having it walking distance to my home

An
Review №99

This is how my conversation went at the Deli. Woman was far away from the counter, looks at me:Me : Hi, I am here for a pick up.Woman : Pick up what !!Me : A cake that I ordered for myWoman : What cake!! On whose name ??Me : blah blahWoman : What does it say on the cake !!Me : Happy Birthday xXxXWoman : Asks the gentleman on her side to find it and give it to me.Why the anger ? I was only there to pick up a cake. Product was great as always. I always visit the Publix on glades, first time visiting bete.

La
Review №100

You can get everything you need at Publix nice shopping experience

Information
100 Photos
100 Comments
4.2 Rating
  • Address:22973 FL-7, Boca Raton, FL 33428, United States
  • Site:https://publix.com/?utm_medium=organic&utm_source=google&utm_term=google_my_business
  • Phone:+1 561-488-5994
Categories
  • Beer store
  • Bakery
  • Grocery store
  • Butcher shop
  • Deli
  • Wine store
Working hours
  • Monday:7AM–10PM
  • Tuesday:7AM–10PM
  • Wednesday:7AM–10PM
  • Thursday:7AM–10PM
  • Friday:7AM–10PM
  • Saturday:7AM–10PM
  • Sunday:7AM–10PM
Service options
  • No-contact delivery:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • Same-day delivery:Yes
Highlights
  • Great produce:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Organic products:Yes
  • Prepared foods:Yes
  • Salad bar:Yes
Amenities
  • Public restroom:Yes
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations