I had visited a couple of mattress places but this by far was absolutely the best experience. I highly recommend stopping in... I was heading on to other mattress places but I didnt feel the need after having this experience. Salesperson was like an old friend very thorough and explaining not only the product but all my options. I also like the ability to be able to sleep on a mattress and return it if I dont like it within the allotted time but I dont think after laying on the mattress has several several times that Ill be doing that. Thank you again for taking the time to provide me with all the information, pricing, options, that I needed to make an informed decision. Highly recommend this place and the sales person.

Keith was very professional and had a great knowledge. Could not be happier with a purchase. Will come back

Ordered over the phone very easy and quick and I was given a good discount.

Wow Keith T at Mattress Firm Boca Raton was exceptional. We needed his help in getting the mattress we wanted and he drove to an associate store to arrange for the pickup and help with the transportation. Wow never seen service like this. We are indebted to his help. With his totally positive attitude and nice demeanor he should very successful in lifeJohn and Linda QBoca Raton FL

Fantastic experience. Keith is an amazing sales associate. He took the time to listen to what we wanted and showed us exactly what my daughter was looking for. We got a great deal on top of it. I highly recommend shopping here for your mattress and adjustable base needs!

Great professional timely service from beginning to end what highly recommend them and pricing also very fair.

Great customer service at this location. Frank was very helpful and knowledgeable.

Keith made our purchase process SO seamless and was also very informative. There’s so much more to buying a mattress than we realized, but he helped make it simple and streamlined. The showroom is incredibly clean and organized. Definitely come here for your sleep needs!!

Came in to look at new mattress and ended up purchasing our new mattress. Keith was unbelievable. Extremely knowledgeable, helpful, and not pushy in anyway. Found out through conversation that I was a first responder and made sure we got the best price! Really took care of us! Highly recommended!

Nathan was amazingly helpful for just a small purchase I was making. He gave me time and attention and was professional and just all around pleasant- particularly because my purchase was just for a inexpensive bed frame but he treated me as if I were buying the top of the line mattress and I appreciate that!

Rob Shelby greeted us and made our stay very easy and relaxed. He’s knowledgeable about his products and was reassuring in helping us make a decision on a Queen set. Big sales and he even bettered the sales. Very professional. Highly tecommended

Wonderful experience with Keith! Very helpful and informative, with plenty of mattress options! I highly recommend !!

Keith was amazing! We went to 4 different stores before coming to mattress firm. Keith showed professionalism, knowledge, he was very personable and, he provided us with the solutions we were looking for. I highly recommend him if you’re looking for your perfect mattress.

Trevor was AMAZING!!! Hands down he made the experience so wonderful and easy! Usually hes at the store in east boca he told us, but boy were we happy that we found him here! If your looking for a new bed and you want it to go smoothly go visit Trevor 😁

I would recommend going into Mattress Firm if youre looking for a new mattress. Hany was fantastic! From the moment we walked in, he made us feel very comfortable. He was knowledgeable and very helpful. His patience and kindness was appreciated and made a difference. We told him our price range and we walked out under our quoted price. I know that purchasing a bed is not something you do every day, but you wont be disappointed in the service that Hany gives if you go to the Mattress Firm in Boca Raton. By the way, mattresses have changed in the last decade. Who knew?! Thank goodness, Hany knew his stuff.

Visited the facility to price shop mattress. Upon visiting I was greeted enthusiastically by Hany. Throughout the process he was very helpful, informative, and most importantly he demonstrated a genuine desire to help me find the perfect mattress for me. This is the place to go if in need of a mattress. Look no further!

My wife and I have been shopping for a new mattress we visited several different companies(showrooms) in the Boca area we stopped in Mattress Firm West Boca and was fortunate to meet the manager Keith and sales rep Lazaro. Upon entering the store we were greeted by the two of them with a big smile. Keith introduced himself and asked what we were looking for . My wife told him what we had in mind and what our budget was. Keith found us exactly what we were looking for and within our budget. He is very pleasant, professional and makes sure your happy before leaving . Trust me we are not the easiest to please but Keith managed to make our day. Don’t bother looking anywhere else . Thank you Keith !

My experience at Mattress Firm was unbelievable. Keith was awesome, very efficient & professional. I would recommend this location in West Boca to everyone . Keith paid attention to detail & I definitely felt like a valued customer. The service was excellent & very much appreciated. Thanks Keith & Mattress Firm

If you are thinking about purchasing a new mattress, this is the place to get it! This was my first purchase with a Mattress Firm store. In the past, I have walked into different Mattress Firm stores, and the floor representatives were disappointing. This purchase started with a phone call. I did not have an intention of purchasing with them. I wanted to try out the Nectar Lush mattress at their store. But, Keith was so accommodating and friendly on the phone. He listened and understood what my concerns were regarding pricing and comfort. He gave me a quote over the phone and locked it in for me. He changed my mind! I went into the store the following day. I met Lazaro. Lazaro was also warm and friendly. He said he recognized my voice. I sealed the deal with Lazaro! I highly recommend this West Boca Mattress Firm!

Great experience. Didnt feel rushed, found the bed that was just right.

Boca-Bob was great. He really helped my fiancé and I to understand the inner workings of box springs and mattresses so that we could pick what would pay the biggest sleep dividends over the long term.We ended up buying from this location because of the value of the products as well as the professionalism of the the team that works here. Thanks guys.Sincerely,Andrew and Daniella!

My husband and I walked in a half hour before the store closed. We figured we would just browse because of the time. Hany greeted us and was very pleasant. My husband isn’t a fan of salesmen but Hany made us feel comfortable. He took his time and was very knowledgeable with the mattresses that fit our preferences. We were there over an hour after the store closed today and I felt bad for keeping him but he never rushed us. We did purchase a mattress and we are thrilled with our choice. I work retail and am very big on customer service. Mattress Firm got our purchase because of Hany. He is definitely an asset to their company. I recommend this place to you and will recommend to my family and friends. Now I can’t wait to sleep on our mattress that I’m over the moon about. It’s the perfect mattress for us and Hany helped us get the best one for our needs.

I had an excellent experience today at mattress firm. Keith was great! He went over every finance option and went into detail with the pricing. He also let me try out options without being pushy or trying to oversell me. Overall, it was a great experience and I would highly recommend this Mattress Firm. This is my second mattress Ive bought from them now and I wouldnt go anywhere else! Fantastic customer service!! Thank you again Keith!! You went above and beyond!!

Hany the associate made the experience of buying a bed unforgettable. Very polite, respectful, and informative. Made everything as easy as it can be, he’ll help you find the bed you’re looking for and more! 10/10 recommend THIS store and ask for HANY!

Hany was hands down one of the best salesman Ive ever met. He made my mattress purchasing experience one with no pressure, and one where I feel very confident in knowing I made the right choice. Hany did a wonderful job at sharing his endless knowledge about sleep and mattress types while at the same making me feel comfortable and giving me time to form my decision. Would recommend this store and in particular, would recommend Hany, to anyone I know needing to buy a mattress.

Wonderful customer service. Was able to help me find the mattress of my dreams! Hany ( employee) was so helpful and made the process seamless. Would highly recommend

Pleasant and knowledgeable. I’ve been here before and will continue to return

Keith, is amazing! He the great deal, offered me the whole package of smart matters for a half of price from some other matters stores, including bed sheets set, pillows!.... OMG!! Thanks Keith! My best present

Bob was very professional and caring. My sister and I were buying a mattress for our father, who is moving into an assisted living facility. He provided us with excellent customer service taking into Consideration our dad’s needs and budget. Thank you, Bob, for making this difficult time for us an easy decision.

Keith was great and made shopping easy. Did great on the price with us. I highly recommend them

My wife and I came in and visited the Mattress Firm location in Boca. Hany greeted us and took incredible care of our needs. Not only was Hany patient with us but he was also very thorough and informative with their products. There was never a moment that my wife and I felt rushed or pressured to buy any product that was out of our budget. He offered products but was respectful to what we wanted to spend and was never pushy. The store was clean and offered you hand sanitizer, wipes and paper liners to use on the pillows. Hany was also thorough with our price breakdown, finance options and delivery setup. 5 star service! Highly recommended!

My husband and I shopped for a new mattress. Took the quiz on the website and helped us choose a Purple mattress. Hany was a great salesperson. Was informative, not pushy, and let us be alone to discuss. Covid clean as well. Delivery was well done; masks and booties. Great experience all around.

Keith took great time to ensure my mattress choice was 100% to my needs!! Was extremely patient with me going back and forth to the same two mattresses and gave me all the information I needed in order to make the perfect choice for my back pain. On top of that, he made sure that I was getting the best deal possible as well! I even called rooms to go and cancelled my order on the spot! I’m recommending EVERYONE!!

Hany is a fabulous, funny, caring salesperson, that explained everything perfectly. We where very impressed. Would definitely always recommend him.From Tom & Phyllis in Boca Raton, fl

A great experience! Lazaro asked us what are budget was and he showed us mattresses in that range. At no time did he try to upsell us something out of our budget. He listened to what we were looking for and found the mattress that best met our needs and budget.

Great experience. My plan was to be quick as I walked into the store knowing what I needed. The sales person was super friendly and immediately identified that I needed the bed I wanted and not a sales pitch about something I did not want. I was in and out in twenty minutes. Perfect experience.

Keith helped me out, quick service. Picking up a queen will deliver tomorrow. PERFECT!! IN AND OUT EASY!

Larry was great! He was informative and friendly. We were in and out fast and cant want to get our new mattress.

Boca Bob was amazing. Very friendly and attentive, he was knowledgeable and upfront. Based on our needs he knew what we were looking for and didn’t try to up sell us in anyway. Although his prices were higher I left there really wanting to give him my business and will return when we’re ready to give him the opportunity make the sale.

Robert Shelby at BocaBobs is amazing! Truly great customer service and patience. He’s not just looking to make a quick sale but he genuinely cares that his customers are happy with their purchases. Thank you Rob!

I LOVED my experience with Robert Shelby!! He was very professional and tried his best to meet my demands! He is very positive and friendly but also very knowledgeable in what he is doing!!

I just had an amazing experience at the store with Daniel the associate. He was Very knowledgeable in the products and was able to get me exactly was looking for. We are very excited for our new mattress!!!

I stopped by the store to try out the Purple beds before purchasing one. I wasnt sure if I would get it online direct or through the store. Keith was very friendly and welcoming and answered all my questions with patience. He made the experience better than just buying online, and since I rather support local businesses, I gladly purchased it from the store, mostly due to the help given by Keith.

Great service, knowledgeable, friendly staff!

Keith was extremely helpful in assisting me to find the best mattress for me. I got everything I was looking for at a great price. Quick delivery also! I would highly recommend this business.

This was the best experience ever! Mitch was hands down amazing. Very knowledgeable and not pushy at all. Made me feel comfortable with my purchase and I am a very very picky buyer. I was allowed to spend as much time as I needed and and I asked many many questions, Mitch addresses every question and concern and did it with a smile. Can’t rave enough about it.

This was our first stop since mattress firms are all over, they were very nice, concerned with our safety and hygiene during pandemic, and they had the best prices around. We tried a lot of diff brand mattresses. Ae decided it would be smart to shoo around so we went to city furniture! do yourself s favor and stay out fo that used car lot, they were extremely rude, ignorant and inappropriate! to the point the sales person was complaining he was supposed to leave work an hour ago?? the manager was cut from the same cloth! was also rude and forceful to push a sale to the point of insulting comments . My wife was uncomfortable and wanted to leave! it was that bad! so we went back to mattress firm and ordered the bed we loved it was the Tempurpedic! go to mattress firm trust me

Great Experience Overall! Excited to receive my new mattress and Keith was great!

Boca Bob can sell you the Leaning Tower of Pisa and make you believe it does not lean! Seriously he is the BEST salesman ever and what a personality. Extremely helpful and happy. If you go here ask for him, you wont be sorry.

Lazaro was great!! Very helpful, knowledgeable, professional and polite; patient and not pushy at all. Worked with pricing and got me the bed and options I wanted.

Boca Bob Robert Shelby was awesome! He knew every single detail of each mattress and made the experience super easy! Buying a mattress is overwhelming, but Boca Bob found me the perfect one!

Colin was super helpful and patient. We had store credit from a warranty on another mattress purchased in 2015. He helped my wife and I find the perfect mattress! I would recommend him to anyone. Thank you again Colin!

Boca Bob was Fantastic!!! We had bought a Queen Mattress and were planning on upgrading to a King in 120 days.We just moved here and didnt know my brother in law had a brand new King mattress for us.So we called Bob and asked if we could exchange for a King box spring and Bob made it happen.Best experience so far in Boca Raton.H R S

After waiting weeks for stores to finally open from the lockdown we came across Mattress Firm. Our first stop of the day was actually Rooms To Go but after dealing with an impatient and pushy salesperson Nancy, we decided to keep looking. Soon after leaving there we decided to take a look at what Mattress Firm had to offer. A GREAT DECISION!! We were immediately greeted with a warm and open armed salesman named Mitch. He was the most professional, informative and friendly person Ive ever dealt with in my life..Truly sincere and caring. He made sure he addressed any concerns that we had. I highly recommend that if youre interested in a new mattress that you make Mattress Firm your go to store!!! Thank you Mitch for all your help!! God bless you and the entire staff at Mattress Firm.

Boca Bob was so informative and helpful! He helped me find a perfect mattress for my new home!

Daniel was great very knowledgeable about their products helped me choose the right bed for me.I would definitely use them again!

Keith helped me buy my dreamed Tempur Pedic mattress and adjustable base. Thank you again Keith!

Came here to get a new mattress for my new home. Was helped by Lazaro Lopez and Keith. Got awesome service and was able to select a tempur pedic mattress that I can’t wait to receive. I highly recommend this location for anyone looking for knowledgeable sleep associates.

Very helpful and a pleasure to deal with staff

I just wanted to thank Keith for all of his help today. I came in with no intention of leaving with a bed but ended up buying a great mattress, bed frame and a set of sheets. Keith was very knowledgeable and helped me through the whole process. Would highly recommend. Will be back in the future.

Boca Bob was great. We walked in and bought a mattress in under 30 minutes. He was knowledgeable and helpful and showed us all our options. We will go back to buy another one.

Keith was very friendly and knowledgeable. Great customer service!

Had a great experience looking for a mattress with the assistance of Robert Shelby. Looking forward to shopping at mattress firm again.Thanks

Boca Bob at Mattress Firm took very good care of me. I really love my Purple Mattress! The best mattress EVER!

Both Mitch and Keith were very easy to work with. Mitch spent a lot of time working with me and finding something that I really liked for a reasonable price. I ordered the bed this afternoon, and it will be delivered tomorrow - even better than Amazon!I’ll amend the review based on the delivery experience etc. tomorrow

This location is by far better than the rest. We took the chance and drove from Miami to west boca and it was well worth it. The staff is very knowledgeable and patient. Keith took his time to explain the pros and cons of each mattress to help us better make a decision. We tried just about every mattress in the store and not once did we feel pressured to purchase or rushed. We will definitely be back to make a second purchase.

“Boca Bob” was very helpful in the purchase of our daughter’s mattress! Very knowledgeable and friendly👍👍

Keith was exceptionally helpful and knowledgeable. I cant wait for my mattress to come in!

Great service, great products. Just stopped in to check out new mattresses and I ended up buying a bed set because the prices were reasonable and the service was excellent.

Robert was incredibly knowledgeable and very helpful is helping us get the best product that fit our needs

Lazaro was extremely helpful and professional. He answered each of my questions and addressed all of my concerns.

Keith was awesome, he showed us some different types of mattresses and when we had made our choice, he helped us with multiple options for financing, and finally gave us a great deal. The store has many choices for mattresses as well as the mechanical remote control frames. Highly recommended!

Excellent customer service, they go above and beyond to support and assist customers.Knowledgeable about the products and knows how to best meet clients needs.Definitely recommend and will be going back. Great service!

Went in today in need of a new mattress, came out with a new mattress, great deal and even greater service! Mitchell was very helpful, polite and knowledgeable. Thanks for the pleasant experience!

Keith was super helpful, friendly, and professional!. Ended up purchasing a Purple mattress :)

Keith is nothing short of amazing. I had been thinking about a Purple Mattress for a year, and Keith Gribble showed me that it was unilaterally the best and most cohesive choice for me. His patience and kindness, are second to none, and his knowledge of the Purple products is unsurpassed. Was a joy working with Keith, and I look forward to sitting all my friends and relatives to him as well. Its so refreshing to have such an awesome experience. Thank you, Keith Tribble. I cant wait to come back!!!

My experience couldn’t be easier and more efficient. Robert Shelby was helpful knowledgable and is definitely an asset to your company.

Great experience, Keith and Mitch were super helpful! Got a purple mattress and their super comfy sheet and pillow combo. Loving it so far.

Normally, I’m not a review person but my experience at Mattress Firm and Robert aka “BocaBob”: was as noteworthy!I was extremely pleased that they take Covid seriously as there’s a sanitation station @the entrance.BocaBob greeted me and was extremely helpful in finding and choosing the best products. He is friendly, knowledgeable, efficient and will do everything possible to ensure you are happy.Thank you so much!

I came in to get a new mattress and was interested in Tempur-pedic for my problems with sciatica.Keith Tribble assisted me and helped me get the black Friday savings on a brand new temper and he was very knowledgeable and helpful I recommend this location to anybody shopping for a Tempur-pedic mattress or any new mattress.It has made a huge difference in my comfortThis is the first time in about 3 years that I have slept pain free throughout the night. Actually its the first time I slept more than 3 hours in many years. I was weary about this product since it felt firmer than the memory foam products I used before, but once I laid down I got it. Super comfortable and wrapped around me. Now the only problem is that I dont want to get out of bed.Excellent customer service. Best salesperson ever.

Rude salesman. Snobby arrogant

Mitch was great from when I came into the store until I left and came back to purchase. He was very knowledgeable about what I wanted.. i would definitely say go see Mitch.

Keith was helpful from the minute I walked into the door. He took his time assessing what kind of mattress I was looking for and made sure to be thorough with the selection process. I will definitely be coming back again! Thanks so much Keith!

Had a very good experience Jason Stewart was very helpful and very patient. He is in exceptional young man.I feel like I received an excellent value for my new mattress and adjustable frame. Thank you very much. I look forward to many nights of comfortable sleep.

We are so happy to have choose you, and besides our purchase the costumer service person Mitch went above and beyond. We really recomend them, the best experience for first time buyers. Thank you so much.

I want to say how I am totally satisfied With The mattress I have purchased from mattress firm and I am especially satisfied With Keith sales guy !! This man literally sat and took the time to take notes of all all my problems and concerns to get me the mattress that fits my everyday sleep problem and issues. I highly recommend if you are looking for amazingly great Prices, customer service, and awesome quality mattress stop at “ West Boca mattress firm and ask for Keith !!!

Mitch was extremely knowledgeable and easygoing. He helped make our buying experience a absolute pleasure. Definitely would recommend him to anyone.

Mitch is great. I brought the family in on a Sunday and he was very professional, helped us find the perfect bed, and gave us the lowest price possible. Would definitely recommend this place and ask if Mitch is available when you get there!

Keith is a real professional to guide me through an exceptional buying experience.

Our visit was very productive. This is the second or third mattress we have purchased here. Our salesman Keith was extremely knowledgable. We ended up buying the purple 4 mattress and adjustable vibrating base.Keith went over the entire order line by line to make sure we were all on the same page.A very good experience.

Great place have been shopping here for years. Awesome service from Mitch!

The sellers were amazing, they took the time with us offer the best option of mattress, even give us options to do the payment, Keith and Lazaro are amazing!! If I will need to buy a mattress I will return to this store!!!

Mitch the sales rep was very informative and very knowledgeable . With explaining we were able to make a great decision . We went in for one brand and left with a different one. Thank you for the great customer service

We’ve been shopping around for mattresses over a week and hands down this was the best store, best customer service and Keith was awesome to work with! He was so informative and easy to work with! Highly recommended! Be sure to ask for Keith. Can’t wait to sleep on our new mattress!

Keith was great! He was able to explain the product differences and the benefits of a hybrid mattress. I highly recommend someone shopping here.

Boca Bob was the best! He really helped with everything and hooked it up! 10/10

Mitch was so helpful and knowledgeable. A true pleasure to work with.

Keith was very helpful and friendly!

Keith is great! We told him our price range and parameters and he helped us find a great bed. He is very knowledgeable and helpful. I’d recommend buying a bed from him.

Albert has been amazing to deal with, so accommodating and really took his time with all our needsThank you Albert