New owner, and Ruth is gone, for those reading older reviews. So far, no issues with the new owner, just a change in the cost of an oil change, but thats manageable. My experience there was at least adequate compared to how it was previously, and I will update here if I experience otherwise.
This is hands down and I mean hands down ! The absolute BEST mechanic shop in South Florida. 2nd time i am taking my Mazda to be repaired with this shop and what a relief! They are professional kind and give u the family feel. I was able to drop my car off at 7am and call Ruth up and she literally makes your life so much easier! Prices are FAIR and the work is TOP notch! Thank u guys so much and Ruth you are the best !!
Mike is very honest and fairly priced. I have been using him for over year now and am very pleased with the service.
Outstanding service! Best auto repair shop east boca raton. Thanks for fixing my car
Honest and reliable repair shop, been bringing my family’s cars here for years. Auto AC repair and brakes, these guys rock!
Reliable shop, great mechanics! Best auto repair in Boca Raton! Go see them
Went here to get a oil change and tires rotated, they did a wonderful job!
Awesome mechanics! Always fast and reliable! A true gem in downtown Boca!
Best auto repair in South Florida! They take care of my entorse family! This is the only place I trust and will bring my car.
Hands down probably the best mechanic shop that Ive been to in Boca Raton they made my wife and kids feel absolutely welcomed and as if theyve been there many times they treated them like family. The prices are honest and fair they go above and beyond to go out of their to get you the best price with whatever parts you need and not rip you off. This place does right by their customers and does right by the people that they want to generate new business from do yourself a favor and stop by this place for all your automobile needs.
Exceptional service, very professional, great communication. I needed to replace a part for my A/C, they were able to take care of it quickly.
Honest, fair, reasonably priced - everyone at Boca Auto is kind, helpful and knowledgeable. Ruth goes out of her way to find a better price on any parts you need, and will never try to talk you into something you don’t need. It is so refreshing to have a local repair shop that you can trust!
Thank you to Ruth and team for an AMAZING job fixing my Hyundai Elantra air conditioner today!My car AC was only coming out of half the vents, and it was getting miserable to drive. I went to the Coconut Creek Hyundai last week where I purchased my car and where I have always gone for service. I was already getting brakes, spark plugs, brake fluid, oil change, and filter change at Hyundai, so I asked if they could look at my AC as well. They said it would be $175 just to look at it and who knows for the actual service cost. This seemed insane to me—I was spending over $1000 and Hyundai couldn’t even LOOK at my AC or give a ballpark cost???So I found Boca Auto Service with great reviews and called to get a price for looking at my AC. I was blown away when Ruth said it was free to look at it—what a night and day difference!!Ruth was SO friendly and helpful and explained to me how she was diagnosing the fuse/fan issue. She ordered the part right away to arrive in 3 days (really 1 business day since this was the Friday before Labor Day) and quoted a very reasonable price of $380 for the part plus 2 hrs labor. I went into today, my car was fixed in less than 90 minutes, AND the final price was in fact only $260!! Just a wonderful experience.Finding a good mechanic is intimidating—that’s why I have only ever gone to the dealership, and why I was driving around wayyyy too long in the Florida summer with a malfunctioning AC. But now that I’ve found Boca Auto Service, I will NEVER go anywhere else!! My husband will be taking his car here too, and we will be singing their praises to everyone we know.Finally, if you’ve read this far, I should add that they have a very comfy waiting area, there is an Einstein bagels across the street, and you can easily walk to Mizner Park with shops, Starbucks etc. 10/10, recommend to anyone in the Boca area!
This place is by far the best place to take your car in boca raton. The owner is friendly customer service is amazing and the time it takes them to get your car back to you is like warp speed. So happy with service and performance all I can say is if your looking for great auto shop take your vehicle here. They make you feel right at home.
They did am amazing job on my Toyota Camry.had a bad vibration thinking it was tires Tim diagnosed it as a cv axle.my car drives amazing.i highly recommend this shop.thank you Ruth and Tim
Amazing service !!! The best place to fix a car .
Ive been using Boca Auto for years and have nothing but praise for both Fred and Ruth. They are honest, trustworthy, personable, ethical and conduct their business with high integrity. I count myself fortunate to have an auto repair company like this that I can trust.
I’ve had the worst experiences at car mechanics, dealerships etc. & came here nervously wondering what was wrong with my car now... the lady at the front desk was so kind and understanding and was right on time for our scheduled appt which is a coin toss at mechanic shops sometimes. She checked my car out quickly and didn’t even charge me - I will definitely be going back here. I highly recommend this place. They also give 10% off the hourly labor pay to students.
Ruth is friendly, knowledgeable, bust most importantly(and most rare), she is HONEST! I heard her dealing with a client that had been incorrectly told by a dealership that she would need a bunch of work on her car. Ruth straight up turned away the business because the client actually didn’t need those services yet. Wow . You rarely see that happen with auto mechanics. Furthermore, she was super nice and helpful diagnosis my Jeeps check engine light. Highly recommend
The only place I trust to fix my car! Best in Boca hands down! Go check them out!
I have been doing business with Boca Auto for 7 years. They are the best auto repair place I have encountered in more than 50 years of driving in many states.
Great service done right the first time. Prices are reasonable.
Spoke with Fred on Monday, and brought my car in for service first thing Tuesday morning. He replaced my brakes and rotors, changed the oil, and flushed the power steering fluid. He was was very upfront & fair with his pricing. I am rarely one to leave reviews, but Boca Auto Service has a new lifetime customer. Definitely give them a shot, you will be pleased with their service.
The service here is great and honest I trust the people that are here they are honest and fair Ruth the receptionist is very pleasant I just wont go anywhere else Ive been a customer for over 10 years with both of my cars
Best car mechanics in Boca! Only guys I trust!
Great honest shop!
Have been using Boca Auto Service for years. Yesterday I needed a new battery and within an hour of calling, one was delivered and installed at the shop within 20 minutes of my arrival! Fantastic service. Ruth really knows her auto stuff! Wouldn’t trust my Stang anywhere else.
Staff was friendly and job was completed in a timely manner. Unfortunately, I cannot leave a positive review because none of the employees were wearing facial coverings. We’re in the middle of a pandemic that has killed a quarter of a million Americans. It portrays a lack of respect to those who’ve passed away and to your customers in the building.
Honest, fast, and fair! How can you ever put those words together for an auto repair shop? I didn’t think it existed, but they have proven over and over again to be a unicorn in an industry that takes advantage.
Mixed people I’ve ever met. Brought my car in and they had it finished a couple hours later. Incredible staff and experience :)
Only place I trust with my car!
Amazing service on my Mercedes. Went above and beyond with great customer service. My wife and I will be bringing our Mercedes in for service moving forward. Prices are extremely reasonable. This by far was the best experience I have ever had with auto service.
The most honest car mechanic in Boca Raton. From experience. These guys are great in every way.
This place is great! Fair prices, friendly staff. They had me in and out.
Truth is one the best people in the business and I love this place very honest where the best places in Boca
Honest, fast, and fair! How can you ever put those words together for an auto repair shop? I didn’t think it existed, but they have proven over and over again to be a unicorn in an industry that takes advantage.
Got an oil change off Groupon. They seems knowledgeable and honest
Just took my vehicle in for some work here....Highly recommended!!!Great service, friendly staff, and fair pricing. I will be back - thank you Boca Auto Service!
Great service, great mechanics, reasonable prices, Miss Ruth Adkins best employee/mechanic! Never go anywhere else.
Ruth and the team at Boca Auto are always efficient, helpful, curteous and fair. Ruth has an excellent knowledge of all types of cars and gives an honest appraisal of any car issues. The price is always fair and honest.My family have been customers of Boca Auto for 15yrs and highly recommend the service they provide.
Small room and staff doesnt wear masks, great service otherwise.
A+ Service! Highly recommend!
Honest and fair check car gave advice and services for free dealers want 20k. Meant 2k
Love Boca Auto Service, they are honest and prices are reasonable and Ruthie is the best!!
Very professional, the staff are experienced master mechanics! Honest and reliable!
I am new to the area and have always had good luck with my vehicles. My SUV, which has a perfect service record, decided to not start intermittently. My check engine light was on for the first time ever. I did a google search and found Boca Auto Service. I made a call, and spoke with Fred. He offered to hook it up to the computer for Free to see what the code was. He quickly found the reason what was causing the issue. Unfortunately, they received a bad part, however, with their effort and professional demeanor, they were able to get my SUV going in time for my Thanksgiving trip. Both Ruth and Fred are great!! I will definitely be bringing my SUV and other vehicle there for servicing. Very honest. I hope all of them have a wonderful Thanksgiving!! As Im thankful I found them. If there were more stars to give, I would.
I have been bringing my cars to Boca Auto for over a decade. I was originally referred to Fred as being a mechanic who is honest a fair and he has always been exactly that. I have made plenty of referrals to Boca Auto over the years and have received feedback of only positive experiences.The reality is - no one wants to deal with car troubles, if you are looking for a mechanic you can trust and that will do good work - Boca Auto is where you should go!
Did a quick diagnosis and oil change on a busy weekend - thanks to the front desk lady to put me in. Honest people and professional service. Although Tim (the technician if I am not wrong) didnt have concrete evidence on the shaking issue for my Ford 500, he was honest and provided me with a good reference point. The store is small but I think you can trust the service.
I have recommended them to very dear friends. They are honest, straight forward, no Bs. Thank you Ruth and team, you all are the best!
Honest, fast, and fair! How can you ever put those words together for an auto repair shop? I didn’t think it existed, but they have proven over and over again to be a unicorn in an industry that takes advantage.
These are the nicest people I’ve encountered in south Florida! I had a rattling heat shield and had gotten a quote from the dealership for a couple hundred dollars to fix it. This shop fixed it in less than an hour and didn’t charge me a penny! Stating “don’t worry about it- it’s just a heat shield. You can give us something if you can.” I left the shop in awe of their generosity and will be giving them all of my future business.
Love this place, very honest and upfront people. Ruth in the office is great and the guys in the back are very knowledgeable.
The BEST !!! I have been a loyal customer for years. Thank you for great service, very fair pricing and 5 STAR A++++++ service. A special thanks to Ruth for being so kind and standing behind all of my repairs . You cant go wrong with Boca Auto Service
Unorganized and wasn’t ready for me, despite having confirmation from a few days prior over the phone. Poor communication between staff, got a refund and went to Tire Kingdom.To the response from owner: you’re right, allow me to elaborate. Woman at front said they couldn’t take any more oil changes when I arrived at open. There was also a dog in the lobby and commotion Everywhere. I told her a gentleman confirmed I would be fine if I came before 9am saturday. She gave me her card and said he doesn’t know what he’s talking about, call me next time. So I contacted Groupon and got my refund. ✌️
I have known Fred at Boca Auto Service for some time now.My experience has been awesome as he is extremely knowledgeable, straight forward and honest when it comes to repairing your car and has gone above and beyond the call of duty every time.His staff is very friendly and helpful and make the task of getting the car repaired much more enjoyable.I have no hesitation in recommending them to my friends and family because I know theyll be treated the same way.I no longer have to worry about getting ripped off elsewhere... Ive found the best place to get my car repaired in south Florida.
The best in boca. Weve gone there for over a decade. They are honest, reliable and they do the work.
Extremely happy with the service, fair prices and super fast.Very professional! Ruth is great.
I couldnt be more happy with the service from Boca Auto. My college student had some concerns about her vehicle. After an online search we found Boca Auto. They worked with her in a very honest way and explained everything in a method that helped her feel at ease. If your student is away at college in the area or if you simply want to work with an honest group of people who know what theyre doing then definitely call Boca Auto.
Honest, Ive been going here for 4 years and never had a bad experience. Ive even had times where they worked on the car and didnt even charge me, find another place in So. Fla that does that. Great job!!!
I love! !! This auto facility! ! I have been going to boca auto for years. I started with a 1996 Toyota Corolla and then a 1999 Ford explore that lasted way beyond their years because of Boca Auto. I gave them both away to family members and believe it or not the 1999 ford explore is still working and the Toyota was sold for parts. I now have a 2007 BMW that am looking forward to keeping for a while and know that Boca Auto will make that happen. They are honest, reliable, and trustworthy. I will recommend them to everyone. ...
Ruth at the front desk is fantastic! She is extremely knowledgeable about auto repair, knows as much as the mechanics, and super friendly. Plus I always know im going to pay a fair price, not get taken advantage of, and the best service. Absolutely recommend Boca Auto!
These guys know what they are doing, and will give you a fair price. I had them repair my car and ended up saving a lot of money. Thanks and I would recommend them to all my friends.
Highly recommend, Honest and fair.I went to the dealer to have my car repaired the power steering appeared to be broken. The dealer gave me an estimate for $1398 to change the power steering pump. So I decided to shop around and found Boca Auto Service, they inspected the car and found that the power steering pump was fine and that the fluid was completely dry. I was completely shocked and pleased by there honesty.
Very nice
Fred and his staff are top notch. Fast, courteous, and honest service is what youll get if you bring your car to Boca Auto Service. After going to many other shops including some big box shops, I have found that Boca Auto Service is the best place in the area. Fred and his staff are a pleasure to work with. The shop is in a great location just two blocks off federal highway which provides plenty of parking across the street. After having work done on my car at Boca Auto Service several times in the last two years (its a really old car) I havent had one bad experience yet. I highly recommend this shop. Im giving them 5 stars only because I cant give them more. Thanks for the great service Fred!
Always fantastic Ruth and all the technicians are a pleasure to deal with anytime I have an issue they invite me to come in immediately there are absolutely fabulous thanks Boca Auto for all of your wonderful service
As someone who has serious trust issues with auto mechanics, this place has proven to me that honest mechanics actually do exist. Since moving to Boca a year and a half ago, I have taken both my car and my wifes car here multiple times for routine service, and each time they go above and beyond to make sure Im not being ripped off by other Mechanics. I have a BMW and my wife has an Audi, and the service and honesty I get from them is really unheard of in the industry. Also, Ive priced check them a few times just to make sure Im not overpaying and without exaggerating, the prices they charge are 30%, or a fraction of what the dealerships charge, and 50% below any other local mechanic in the area. Ruth, the lady who sits at the front desk, is extremely nice, always has your back, and makes sure she shops around to get you the best prices on parts. Finally, Fred, the owner, is also extremely nice, appreciative and helpful.
Great service at great prices. Ruth at the front desk is the best.
Clean, polite, very friendly. No pressure for unnecessary repairs. Helpful explanations throughout. I definitely recommend this shop.
I have had multiple cars at Boca Auto Repair for different repairs. I have always been extremely satisfied and if there was an issue with a faulty part (NOT there fault) they have stood by there work and warranty 100% of the time. No questions asked. The pricing is fair, after all they have to make a profit. The proof is the length of time in business many many years, Thank you for the superb service .
Upon purchasing an old mazda, I brought it over here to see what was needed. I was totally prepared to at least shell out for new brakes as they were quite squeeky so I figured replacing them was a given. Ruth informed me they were still fine even though she knew i was expecting their replacing them. Thats the kind of honesty thats got me hooked to them.
We have always been pleased with their services. Nice and professional techs. They communicate clearly and patiently and take good care of their customers.
They were great! Our company car broke down just before 5 pm on a weekday. Not only did they send a tow truck, they covered the cost (just added it to the bill) and had it there quick. When I called the next morning at 8:45 am, they already diagnosed the problem, ordered the part and had it ready by 11 AM! AMAZING! Our driver picked the car up and the work day went along as per usual. 100% use Boca Auto Service if you are in need :) .
These people are the example of honesty and fairness for all business in the entire country. From Ruth (front desk), to mechanics in the back, they are easy to talk and will not blow smoke or try to up-sell you as much as they can. Recommend it all the way!
One word, LIARS!I recently purchased a Living Social coupon to have my oil changed and tires rotated. I had heard positives things about Boca Auto from both neighbors, and online reviews. I wanted to give them a try anyways, as I am also in need of some major repairs, and finding a honest mechanic always seems like mission impossible, so why not have them do a oil change and tire rotation, to get a feel for how the shop operates, and to see if I would want to do further business with them. Thank goodness, the truth came out in just the first visit with the oil change and tire rotation.When picking up my car, I quickly noticed that my front two wheels are completed dirty, indicating to me that they did not do a correct tire rotation of swapping the the front tires, with the ones in the back corners. This point in time I walked back inside of the shop and asked, “What is your normal procedure in doing a tire rotation?” The answer I was given, “oh, we just swap the left with the right, we don’t swap the front with the back, unless if you specified that.” I basically walked out of the shop, disappointed, that was the biggest BS I have ever heard of. I have for over 20 years been personally doing tire rotations myself, as well, as had it done. This being the first time I have ever heard of such a thing. Meanwhile, I began to wonder if even they swapped the left with the right tires, well, I had a simple solution to that. My front left tire had a recent plug put into it, so I knew to check, however, the dusty parking lot left my tires difficult to tell right away. Once I got home, and all the dust removed from the tires, I could clearly see, that the plug was still on the front left tire. They lied. The tires were never rotated.It’s a shame that people can look you in your eyes, and lie to you. I will just walk away from this knowing that they will never get anymore of my business, and that I would never recommend this place to anyone. Just stay away!!
My Jeep Wrangler started having issues when I was accelerating. The car would shake and vibrate pretty good. The next day I called a jeep dealership and left a message but heard nothing back. Same day I called Boca auto. They picked up immediately and ms Ruth was great to work with. They were able to get my car in the same day no hassle and what price was quoted was what I was charged and considering the work done and the parts it was a very fair price and they have a discount for me being a student at Fau. All in all I was looking for a good mechanic shop in Boca and theyve earned my future business
Went for a Groupon oil change they did not put enough oil and I cant prove it but I think they caused the leak I had no leak before I went to them in the oil change they didnt even put the right amount for my Mercedes you would think they would know that
Good friendly service. Awesome work. This is my place to go for my auto repairs. I highly recommend this auto repair shop.
Most importantly the skillful technicians. I will definitely be back and will refer family and friends.
Great place
Very friendly and professional they deserve more than 5 starts. Very good service. Highly recommended.
Fred and his whole staff is such a rare auto service to find!! They are trustworthy and not just trying to rip you off especially because Im a woman. Very friendly and approachable! I would recommend these guys to anyone looking for a good price auto service shop!!
They are always honest, they break down exactly what’s going on and what needs to be done to fix it, and their prices are always fair! Highly recommended!
Worst customer service I have seen. Slow, and poor communicators. I would not recommend this Business. You can tell a lot about a business by how they respond to dissatisfied customers.
Very professional and licensed and insured. Very friendly staff
My shifter cable something blah blah needed repair. I took it to Nissan dealership and they told me it was $500 with a $166 diagnostic fee. I though there is no way this could be that much money. I called up Boca Auto Service and they saved the day. They fixed my shifter cable thingy and gave me a oil change all under $200 and did it that day! Lesson learned, dont trust the dealership. Thanks so much again!! Also 10% off for students which is great!
I have been going here since I was a freshman at FAU 5 years ago, and they are first class! Everyone is so kind and you can tell they do right by their customers which is why it is always busy. I live in Delray now and will continue to take my vehicles here. I HIGHLY recommend because it is hard to come by a shop that does such good and honest work!
Amazing!! I recently made an appointment for my inspection. I was so impressed with the staff when I arrived, how organized the appointments were and the absolute cleanliness of the shop.
Fast and friendly service
Weve been dealing with Fred and Boca Auto for 10+ years and with various model cars along the way. A major strength of his company is communication with the customer about any problem dealing with the original issue and subsequent alternatives to resolve the original issue at hand. They have always been responsive and fair in pricing, but more importantly, if the problem is not fixed, they will bend over backwards to make sure the problem does not become an issue in the future. Great shop, good coffee and good reading materials while you waint.
I don’t know how this place has good reviews. My undercarriage fell off of my car and i went there to have it replaced. Within 10 days it fell off and was dragging on the ground. I called her and let her know that I didn’t think they did a good job. She got so nasty . I told her that a friend of mine cut it off and it was installed with zip ties . This nasty lady did not even apologize, instead she said have a nice day and hung up on me. I also heard her talking nasty when I was at the shop waiting over an hour for an appointment that I made. Nasty lady, I will be Filing a complaint with the BBB. You have no business working with the public !
Took 7 years to find a good mechanic in So FL but finally did. His pricing is fair and he only does repairs that are necessary. The shop turns the cars out at a good speed and the owner is able to handle nosy customers who call too much (sorry). He tends to get ahead of himself and get the repairs done first but none is ever unnecessary.
I purchased a groupon so i was unaware of their procedure for setting an appointment. So the first time i arrived i was instructed set an appointment and that it “usually takes an hour but can take up to an hour”... for an oil change.. an HOUR. But ok I’ve already purchased the groupon.I set and appointment but when i arrived for the appointment i was told the mechanic was out... Ok cool..As a person who drives for a living oil changes are important and postponing it can become an extremely inconvenient - as this did.Eventually I secure an appointment that works and hopefully the mechanic will be there. Totally keeping a clear head about this.I arrive on time, they begin working on my vehicle 30 MINUTES after my appointment time.After an hour and 30 mins (1.5hrs) i express to Ruth that i’m dissatisfied with the time it’s taking to complete my oil change.She says she’s doing the best she can and she don’t need me fussing at her.. (totally understandable) I apologize for her feeling that i am fussing at her but - she interrupts me.She says if i don’t like it i can take my service somewhere “there’s plenty of other places you can go” (gestures to the door)As I kept trying to express to Ruth, I was dissatisfied that the amount of time it taking because an hour is excessive but it been more than time.They help me to the appointment time NO EXCEPTION, as a customer I should hold you as well to appointments - NO EXCEPTIONSI say i understand that fact but - she interrupts “you know we just need to stop talking about this.” Walks into the mechanic area and yells at the mechanic STILL WORKING ON MY CAR “take His car car out. NOW!”Absolutely the worst. Won’t even come back to redeeem the second oil change provided by my Groupon. RUTH clearly needs to work on her Customer service skills. It’s surprising how ok she was with referring people to other places.So I’ll do the same as her.Go somewhere else. There are plenty of other place you can go. Don’t come here - Per RuthUPDATE/REPLY TO OWNERAbout the Groupon, its a $40 oil change + tire rotation for 2 vehicles. I claimed one vehicle. this coupon did nothing for me on saving money. The fact that I used a coupon is irrelevant.My age has nothing to do with good customer service skills. in act even I know at my age what good customer support is. If you are over the age of 18 then you know that its not about what say Mr. Owner, its about how you say it, and its about listening to your clients concerns.------ Dont act as if I am the problem here -----A customer expressing dissatisfaction, is completely normal when expectation are set by the business and they fall way short on that promise. So I did not GET PRICE (because I will only redeem 1 vehicle when the offer was for 2) I did not get Quality (because she yelled at the mechanic from the office to take out my car while he was working) and I got crappppppy service - Ruth made sure of that.So no, I dont think I am the reason that you should remove the Groupon, I think if you remove the Groupon it should because at least on this ONE occasion you failed to exceed or even MEET your own expectation of serving customers.Sincerely wish others have a positive experience
I, as well as my whole family, have been taking all of our vehicles to Fred at Boca Auto Service for many, many years. He and his team of highly qualified and specially trained mechanics have worked on my Jeep, my classic corvette, my Bluetec Mercedes, my Cadillac CTS, my classic Porsche, all with expert care and knowledge. If you are looking for a great shop with down-to-earth pricing, than look no further. I trust Boca Auto Service with all my automotive needs.
Excellent service and honest
It is rare that an auto service company is all that it says, as, all boast of quality and excellent service. In the many years of dealing with various companies private as well as dealerships I conclude that Boca auto service is in fact a reliable and honest company. My 2001 ford focus seemed to be on its last leg with only expensive repairs in its future but Boca Auto service reassured me of its reliability and longevity with proper and regular attention. They offered guidance and compatible assistance to maintain my fords longevity. I would and do recommend Boca auto service. My husband (a believer in regular maintenance at dealer scheduling) is now considering taking his 2006 Dodge Charger R/T (yes it does have a Hemi) to Boca Auto service for future repairs and maintenance. I, without reservation, give Boca Auto service a 5 star rating. Best wishes. Denise Pelletier
WOW! Amazing service and fast too! Took less than 1 game of Candy Crush while they fixed my flat tire. Very friendly people! Will recommend A+++++++
IF YOU ARE GOING TO WRITE A REVIEW ABOUT BOCA AUTO SERVICE PLEASE MAKE SURE YOU ARE REVIEWING THE CORRECT SHOP. SOME OF THESE PEOPLE REVIEWING HAVE NEVER BEEN TO THIS BOCA AUTO
Very friendly and professional staff. Excellent pricing and great quality work. If you are looking for great service thats budget friendly then this is place to check out.
Very honest people great service and great staff I live in stuart(about 50 miles away) and would gladly make the drive to Boca to have them work on my car any time it needs service !