Stopped by my favorite hardware store to see if they had mason jars. I didnt see them in the housewares section so started walking out. One of their associates asked if I found everything I was looking for. They had mason jars! And they had amber Mason jars so it was a win! They are always friendly and helpful and seem to be able to help me with any project I have.

I am a 76 year female and I was in your store yesterday looking for a flag for my mail box. A young man, his name is Nick asked to help me. Never have I experienced such exceptional customer service (and I have lived a Long time) He listened to my story about the mail box and retrieved several parts for me. I can assure you I will never shop in another hardware store again. Thank you Nick!!!!

Super friendly staff, very helpful for what I needed.. Thanks for the help on my new mower and Gas grill. AWESOME!!

I love this place because run in and get what you need and be out plus the folks are really nice

They hired me!!!! I couldnt be happier or working with better people. Love it here!

We needed star for our Fur Babies because cold weather was coming in. We were referred to True Value for Straw from TSC. I had a list of items to get. I am in process of making Christmas Crafts. They had a table with items written down 25%. We had a young lady in the floor who helped us to find what we needed. I was so Thankful for Employees that genuinely care!

I swear, these guys are probably sick of me and my John Deere Mower, but they have been so helpful and kind to me, especially since Ive moved and needed to sell the beautiful machine. They are letting me store it there until I get it sold. They have done great work on it as well! I would definitely recommend this store to anyone!

Great experience in the rental area. Needed to rent a 40 foot ladder, the guys helped secure it for me and made sure it was safe. I know youre thinking thats probably expected.... But its not from other places I have rented from before. Others have basically sat the equipment out and expected me to load it, or when taking it back, to unload it for them. Wish Id known before, all the things true value rents. Will be using them again.

I have rented equipment off them few Differant times an always have been pleased,thay are very fair on rates an have good equipment an have pretty much everything you would need to get a job done,an the process is quick an easy I would recommend them as a first choice to anyone.

Gentleman was very helpful much better place to go than to the big box stores

Helpful, friendly, and knowledgeable. Great selection of parts to maintain and repair your outdoor power tools.

I had a piece of metal that I needed cut (preferably better than I could do myself with a hacksaw). After some consideration about which tool would yield the best result, the guys in the rental/repair shop cut the piece to perfection. It was definitely worth the trip from Bloomington.

Paul and Kirt are great with everything small engines and Gravely. I own a small lawn care business in Bloomington and these guys have made my repairs a breeze and are easy to work with over the past couple years. I won’t go anywhere else for my gravely mowers!

Really enjoyed the service would like to see more veterans give the Ellettsville True Value the business support our locals hoorah

These guys are really helpful always willing to explain the product never complain about fixing something. They gave me a really sweet deal when I was a few hours over returning a product they didnt charge me for the extra few hours it could have been a whole days charge.

My mower would not start and I explained all of the details to the mower guy and he was extremely helpful. The problem happened to be something that was much cheaper than expected. These guys were really honest and super helpful. Thank you from a new mower user!

Ellettsville a True Value has had a major in store remodel. The layout is great, employees are always helpful. You might save by driving all the way to a big box store but they are close and always helpful making your selections.

Took my mower in and the staff was very friendly, told me it would be about three weeks before they could get to it. Busy season I get it, but six weeks later still no call. The part they told me was 100 bucks and I couldnt get any cheaper, I found in several places for less than 20 bucks. Everytime I called about it it was, its on the bench now should be tomorrow. Picked it up and mowed half my yard and it had the exact same issue. Took it elsewhere and they actually fixed it for a fraction of the cost ace charged. (Plastic fuel shutoff broke inside,$6) I wont be a repeat customer.

Excellant service from all employees

Great, locally owned spot. Friendly and helpful folks. 👍

Over priced. Know-it-all sales people. Asking rather demandingly what you need right after you walk into the door demanding a description of what it is you came in there to buy. Whenever I walk in I Never feel like i could just walk in and browse I always feel like they are suspicious that a customer might go to the wrong isle and steal something. Id rather shop Menards or Lowes. And now that I wrote this review I probably wont go here again even though Ive been a customer for over 17 years sorry.... :( On the contrary though I have never had a problem with the rental department downstairs. Ive always found them to be friendly and helpful.

Great service as always. Friendly and knowledgeable and A-1.

Best place in the Bloomington, Indiana area for rental equipment, lawn mowers, power tools, and they provide outstanding customer service!

Always helpful! They know what I need before I do!

Anything hardware related your looking for these people have it !

Very friendly always have what I needed

They have a knowledgeable staff that is always quick to help.

Fixed our riding mower quickly, including pickup and delivery. Thanks!

Lovett they have everything you need

Terry is always helpful. They usually have what I need.

Great people. Always helpful.

Good hardware store.

A little expensive but it is convenient!

Super helpful!

Pretty pretty pretty pretty good