Mark was very helpful while I was trying to decide which flooring to pick for our home. He understood my needs and kept the cost very economical while helping me pick a product that would be perfect for what I wanted to do. He made suggestions and gave me ideas that helped me decide on the perfect carpet and lino for our home at a price we could afford. I certainly would not hesitate to be a return customer to Carpet Barn and would ask for Mark in a minute. Thanks for a great experience.
Excellent sales and installation. The only recommendation I would have is when I picked out the pad for the carpet. I upgraded to a better quality pad, but I wish I would’ve gone with a heavier pad. I should’ve looked at and felt the choices before deciding. I would recommend that to the the sales staff do that with future customers. Thanks
I was looking for a new carpet that I needed for my living room, right away and decided to check out the inventory at the Carpet Barn. Shortly after I entered the store, I was approached by Mark Campbell and he was very friendly and helpful. With Marks help, it didnt take very long for me to find exactly what I was looking for, at an awesome sale price! I am now planning on reflooring my entire house with Marks help. Carpet Barn has an excellent selection of all types of flooring and I found a beautiful luxury vinyl tile that I am looking forward to using in my home!
I had a great experience working with the sales employee, Mark. The carpet guys installed great except for the fact they covered 2 air vents that were in the floors. 1 in the living room and the only one that was in my daughters room. Which she could receive any air conditioning in 100 degree weather. I had to have my uncle come out and cut holes in the carpet where the floor vents were. Not sure why they were covered.
Excellent work, incredibly fast service Mark was able to get me in last minute and worked with our schedule. He added linoleum last minute for me and was Excellent to work with! We really appreciate Mark and the Carpet Barn.
She’s awesome!!! Product knowledge and recommendations are second to none and she has great follow up skills! If you need flooring go to her you won’t be sorry!
Mario hooked us up with a great piece of carpet remnant for our enclosed trailer. Mario’s tips to cut it worked perfectly! I could not have gotten a better price for such a nice piece of carpet! One happy customer!
We had a great experience with Mario at the carpet barn. He was very helpful in explaining all the options for our new carpet. The carpet looks amazing and the installers were really great to work with as well! We will definitely be back for all of our future flooring needs.
Mark was great to work with! He was super honest and very helpful in getting us exactly what we were looking for. He even was able to get it for us very quickly due to some unforseen circumstances and we really really appreciated that! Great experience!
So I was looking to have an entire basement re-floored.(luxury Vinyl plank..2 bedrooms, entry, huge living area). I googled many places and I always look at the reviews before I make a decision. I kept coming back to Carpet Barn because of all the reviews of working with Mark. I decided to follow my gut and I am BEYOND glad I not only did that but trusted the reviews! I called Mark and he came out for an estimate and was able to get me in the next week! He brought samples that I happened to love and we were in business! He was SO nice and professional! He had his guys there the next week and when I say they worked and got things done...they did just that!! It completely changed the look and looks amazing! Mark called to check in and make sure things were to my satisfaction and I told him they were beyond my satisfaction! I not only would recommend Carpet Barn for their selection and price, but you have to work with Mark because he will make sure you are happy and the job gets done to perfection! I will definitely use him again for any other project and recommend him and his team for all of your flooring needs!!! Thanks Mark!!!!!
When we finally decided we were ready for new flooring we went to carpet barn and worked with Mario! He did so well at helping pick things that would match the colors we wanted in carpet and flooring! He handled us changing our minds with the flooring with grace and never made us feel pressured into anything! Anytime I had any questions he always got back to us in a timely manor!
Carpet Barn is a great business to work with. Installers were very efficient and friendly.
I loved that l felt like it was OK to take my time to make, and remake my choices of color and style of carpet l wanted. But mostly l was so impressed with the installers. They were also hired to fix my floor, and now l have a level floor with no squeaking ! They had the expertise and patience to do a fabulous job. Its a joy to see and walk on my new flooring.
Mario helped us find the perfect fit of pad and carpet for our basement bedrooms. Great experience and very timely install.
We worked with Mark at Carpet Barn to get new carpeting in our loft bedroom, the staircase and a guest room. Mark came to our home 1 hour out of Billings, was super friendly and measured out exactly what we needed. He brought some samples of carpet and was very knowledgeable of carpeting and made sure that we got the right carpet for our living conditions. We have very large dogs, grandkids and dirt. The carpet was installed a few days later by 2 awesome guys who tackled the job with ease.I highly recommend Carpet Barn and Mark Campbell. We have already returned and bought flooring for our mud/laundry room. Carpet Barn - Great Service - Selection and Price.
This place is a joke. I am severely dissatisfied with my experience. I had gone in and ordered flooring for the entirety of my home. When the installers came they said it would be a one day job. I had my reservation about this, but I’m not a professional. At the end of the day they informed me that they didn’t finish and they would need a couple more days. When I returned home they hadn’t even finished 1 room. Multiple days passed by and I realized it wasn’t the exact carpet I had ordered but that wasn’t concerning at all. Finally, after about a week and a half, the installers finished everything but one room. This room remained unfinished for a month. I made numerous calls to remind them I had a deadline for this project to be finished as I had new tenants moving in. The man I was dealing with, Greg Jensen, had absolutely terrible communication with me throughout everything. Regardless of how many times I tried to schedule a finishing time the room still remained unfinished. I have now had to pick up the remaining materials to finish the flooring and have to finish everything because this company clearly can’t figure out how to properly schedule their projects. I would highly suggest you avoid this company if you want things done right assuming things get done at all. I will not return.
Excellent Service from Mario. My number one contact for all my needs!
Mark was great to work with. The installers were great as well. Overall it was easy and the carpet looks great.
Very professional and was able to answer all my questions and Kept me within my budget excellent service carpet installation
It was a great experience working with Marc at the Carpet Barn. He was very helpful, patient, & kind. It took me over a year to decide what I wanted to do. He made to trips to my house. The crew that he lined out to lay my flooring was also exceptional. Very happy with the finished product. Thanks Betty Ann Stenberg
I love my New carpet! Mario was great to work with, and the installation team were top notch and very friendly! I would recommend the Carpet to all my friends.
We were in the Billings Carpet Barn looking for carpeting for our house that would be pet friendly. We have 3 cats and 3 dogs, a great salesman came to help us and he was excellent at making recommendations, as well as steering us away from carpet that would not last from the wear and tear of several pets. We really enjoyed working with Mark Campbell!
I have always used the Carpet Barn for all of my flooring needs and Mark Campbell is the person I always work with! Mark is great at getting me the right flooring for my needs, works with my busy schedule to get things installed. The best price and the best service in town!
I had a good experience working with Mario and the carpet barn crew. The installation crew finished the job in half the expected time and did great work!
Very over priced and takes forever to get an answer to what something costs. I will be doing business elsewhere for our new construction.
Mark Campbell listened to what we were looking for, showed us what he had in stock and made our carpet purchase one to remember. If you are looking to purchase carpet at very affordable prices, Carpet Barn is the place to shop! We looked at many carpet stores here in Billings, Montana and Carpet Barn had the lowest prices. Thank you Mark for making our purchase hassle free. We love our new carpet!
Jim Swain is awesome. Hes always been excellent to work with, very helpful and knowledgeable. When hes been out his co-workers step up and handle his clients with the same attention he would. Thank you Jim and all the people, sales to warehouse, at World Famous Carpet Barn.
Amazing Service ! Working with Phyrne was fast and easy. She returned quotes quickly and helped push the install up when an opening came free. I really appreciate the options she showed me prior to making a final choice. I appreciate how patient Phyrne was as I changed my mind several times during the selection process.Great Job Carpet Barn & Phyrne !Five GOLD Stars !
We were recently shopping for an area rug for our dining room and stopped at Carpet Barn. We were quickly greeted by Phyrne. Her knowledge and experience were evident by the exceptional service she provided. The selection was good and we chose a rug that is the perfect size, color and pattern for our space. Our experience was outstanding and we will return to Phyrne and Carpet Barn for future needs.
Greg has been great to work with from the initial meeting to look at product for two bathroom remodels....to letting me know when product was available. He has been very gracious with me when additional product needed to be ordered.Would definately recommend the World Famous Carpet Barn!
When no one could find a carpet installer in town, it was Phyrne Fick to the rescue! The whole process was easy and the carpet looks beautiful.
I have come to Carpet Barn for all my flooring for many years. Mark has been my go- person and always helps me find what I need and fits my budget. When hes not available other staff have been friendly, helpful and gracious! Thank you!
We needed to replace the carpet in our home and Mark was so helpful and accommodating. He was great to work with! The installers he had come to put our carpet in did a great job also. We’re very pleased and will recommend the Carpet Barn to anyone needing carpet.
Mario was very helpful and patient while we looked at carpet and tile for a room we are updating not knowing for sure what we want at this time. Even while looking for a small vinyl remnant, he was very attentive.Thank you.
I love my new floor and the professional attitude and knowledge everyone shared!! Definitely recommend them for any project
Everyone was professional but friendly made it comfrontable to have strangers in my house. They showed up on time and did a great job cleaning up the mess. I would recommend them to anyone looking for flooring.
Very good service and reasonable prices. Also very good selection of materials.
Great customer service, listened to all of our questions and concerns in order for us to make an informed decision
Jim was great to work with. He made the carpet buying process easy. Carpet layers showed up on time and did a wonderful job. We have used Carpet Barn before and have never been disappointed.
Mario is knowledgeable and friendly. A pleasure to work with! Ill have more business for you in the future.
Phyrne handled our transaction with thoughtfulness and professionalism. She listened to our ideas and envisioned well what we wanted. She took care of our changes in our order when circumstances changed for us. She offered us a good deal too. The carpet crew were phenomenal. They worked long and made all the areas we requested look great. All if these transactions took place at an acceptable pace. Thank you Phyrne, crew and Carpet Barn.
Heather was really helpful when we were remodeling our kitchen and give us quite a few Options and ideas Shes very knowledgeable And was easy to work with And also kept us informed Of the progress of the cabinets, shipment, and delivery I would definitely work with her again.
Jim Swain has always been excellent to work with, very helpful and knowledgeable. Thank you Jim!
Mark Campbell was awesome to deal with and super easy to get a hold of and talk to! He was very professional, and went above and beyond when it came to finding the best solution to our problem. I highly recommend him!
Very happy with our purchse at Carpet Barn. Reasonable prices, great service and excellent subs to install the flooring
Always a pleasure to work with. They are very nice and helpful with any questions we had.
Phyrne Fick was absolutely fantastic to work with!!! She was incredibly knowledgeable and listened to exactly what my needs were. I will definitely be back!
Jim was great to work with. Definitely will be using Carpet Barn again.
Thank you, Mario, for helping with my recent carpet purchase. I appreciate your assistance, knowledge and dedication. The carpet looks great!
From the whole crew at Carpet Barn. We were and are thrilled with the professionalism, care and efficiency in our whole Carpet and flooring service. Jim Swain who was front man and took us on an incredible easy journey to Justin of Just-In Flooring who installed our flooring and carpet. Justin and his crew were amazing polite and got in there and got it done! We sure appreciate all of you who have helped us in this process and making it come together. My house looks great and what a fantastic team! Thank you all so much!!
Worked with Mark. He was great at getting me some beautiful carpet at a great price. His install team was prompt, courteous and quick. This was a great experience!!
Great selection and prices. Phyrne took time to make sure we were totally satisfied with our purchase.
Very responsive to questions. Came on time and provided free estimate. Crew was exceptional and friendly, yet kept on task. Highly recommend this crew.
I had a good experience buying carpet & linoleum at carpet barn. Excellent customer service, very good installers. Im very pleased with my purchase & my experience. I will definitely use them again!
Mario is always so helpful and easy to work with.
Thanks Phyrne for The great service and involvement in getting my carpet. The installation was amazing and now I have an amazing bedroom thanks to the carpet burn and Phyrne
Overall great experience. Ty.
Easiest flooring transaction I’ve ever done! Greg was such a great help and beyond personable. We got a great deal, fast service and installation was top notch! We will only use Carpet Barn for any of our future flooring needs.
This is a good place to check out for discount carpet and installation. Weve had good experience with the Barn over several decades. Mario, was very helpful on this transaction, from initial response on the website through installation. The installer (who I did not meet) arrived on time and completed his work very well. Thanks, Carpet Barn.Yes, I would recommend this place to others.
Your service was awesome and very thorough to find me a match as close as you could. Thanks again Roland Bratland
Helpfull friendly and good company
I love working with phyrne. She is extremely diligent, reliable and experienced. She knows her product and gives good advice.
Mark Campbell was fast, kind and amazing in performance!
I had carpet installed 07/2019 and ended up bubbling in many places in less than 6 months. It needed to be restretched in a short time frame before selling our house. Mark was on the ball and got the job accomplished. The guy who stretched the carpet was amazing and did a very through job as well. (I think his name was Mark as well) Thanks for making the situation right and taking care of your customers!
My husband and I we very pleased with our experience. Mario extended to us personal kindness and patience, with a high level of expertise. Heather gave us her undivided attention and answered all our questions. Both of them made us feel at ease as we walked through the process of purchasing carpet and preparing for a kitchen remodel.
Very good to work with, patient and thoughtful
Don at the Carpet Barn has never let us down. All the samples he presented us with fit our criteria for color and cost-point! On top of that he was able to coordinate the install to fit our remodel schedule! Jason, the installer, was prompt, courteous, and professional! We are beyond pleased with the results!
Good service, good carpet . Excellent install
Mark Campbell was excellent to work with. The installers got it done on time and did a great job !
Don did a fantastic job getting me the correct flooring. Could not ask for a better experience!
A fabulous job. Friendly guy. Fast worker. He left the place clean and vacuumed. Best installation we have ever had. Thank you so much.
As an independent flooring installer this is the best store in town to purchase a new floor. They are genuine people with quality products.
The sales person, Don Blankenship, was outstanding. Came out to our house looked everything over, recommended several things. Very knowledgeable in the products that they sell. So accommodating and wanted to make sure we were happy with what we picked out. We will always go back if we need anything else. We highly recommend Don and the Carpet Barn.
Exceptional sales service, and installation. Very good experience!
Greg at Carpet Barn was very helpful as I chose what I wanted in my living room. He worked with me on installation during the covid19 shutdown so I was comfortable with the timing.The product is beautiful, and installation was handled professionally. Im glad I chose Carpet Barn and already have plans for future flooring!
#1 flooring store in town. Great owner and the staff is very helpful and friendly. Highly recommend!
Greg was an absolute pleasure to work with. He was determined to make sure everything was perfect, stopped by my job site multiple times just to check in, and just had great positive vibes. Very professional and just a great human. THANK YOU GREG!!!!
Satisfied customer. Quick turn around time. Fair price. Good job
Very good customer service. Very happy with the product.
Mario has been outstanding to work with! Our tile order was placed promptly With the manufacturer and the tile came in almost a week earlier than we expected. Carpet Barn has an excellent selection of hard to find, high quality tile that isn’t found in every do-it-yourself big box store.
I like the individual care that you get when choosing products.
Great products and support. The flooring looks superb.
All started with Greg from sales all the way to a very professional install. Love our new carpet!! Finished the room off great!!
The carpet is beautiful and the installers did a great job. We are very pleased with the whole project. The salesman Don was great as usual too. Thank you. Ken and Deb Papka.
Great customer service, great pricing, and our carpet installers were friendly, professional, and finished a day earlier than expected!
Carpet Barn knows the ins and outs of the flooring industry. They completed our project, providing the best material for the job, impeccable removal and install. Mr. Jensen was a pleasure to work with. Service oriented. Interested in completing the job to your needs.
Mark was very helpful, but not pushy. They allowed me to take samples home - came and measured - I will definitely use them when I order my carpeting
Person came out and measured right away when called, but I had to make a phone call a couple weeks later to find out where my estimate was. Store was extremely busy because of hail storm. Went into store to view products. Asked for different quotes on different products for insurance purposes and that took a few more days. Accepted the quote on a flooring and was scheduled. Was called day before install for confirmation. When no one showed up on installation day I called the store and was assured they were on their way. A couple of hours later I was called and told there was a scheduling mistake and theyd have to reschedule (I took the day off work to be there). I lucked out and was rescheduled for a few days later because of a cancellation. Day of new install date I was called and told a transition piece was not on the order but the store would try to find one or order one and put in later at their cost. I was also told they forgot to include the cost for removing/reinstalling baseboards and they would split that cost 50-50 with me (I had already paid for the flooring/install when ordered). I said we could discuss it, but didnt see why their mistake was our problem. Installers arrived and were wonderful (which is the only reason this averaged out to a 3 star rating). The lead installer said there would be no charge for the baseboards and they went over and above by putting on closet doors that were off before they came (if they dont take off, they dont put back on). They worked efficiently, even when the power went out for over a hour, and got the job done. 5 stars for the installers!
Friendly, professional, and had answers to all my questions.
Priced less than a box store. Better service. And support local businesses. Use them for a great experience.
Great prices on flooring, cabinets and window coverings. The place to go if you are looking to renovate your home in Billings. Friendly, helpful staff, and great installation team.
Very easy start to finish. Mario was great to work with. Carpet is installed and beautiful
Extremely helpful. Box stores in town had very little selection for what I needed. Friendly staff. Great deal and wrapped and ready to go so I could get on with my project. Would definitely recommend and use again.
I had only one room replaced and these guys are awesome. the sales guy forgot to measure my tiny living room closet but he fixed it right away; the installer was right back with the piece we needed. The installer was friendly, professional, and very fast. His work was flawless, all the seams from the old to new carpet are perfect.
I found the carpet I needed with the help of Phyrne.It was installed quickly and they did a great job.I would recommend The Carpet Barn
Top notch products and great people. Mother-in-law needed whole house carpeted and Jim Swain came to the rescue. 100% satisfied mother-in-law, if shes happy the whole world is happy. Would recommend Carpet Barn to anyone needing flooring or anything else they offer.
Everyone at the Carpet Barn is exceptional!! They have the best customer service!! Everything g was done very quickly and thank you Jim for all of your help :0)
Carpet barn is AMAZING!!! Greg is such a wonderful guy and they do great work. I am so excited to have such a pleasant experience with Carpet Barn!
Friendly salesperson but the installation has a lot to be desired. Installer was friendly but his team did not do a very good job.