Great place to do business. Knowledgeable staff. Ive done 4 projects with them. Carpet, flooring, and tile have all come out fantastic.Highly recommend.

Outstanding customer service! Very helpful staff and a well priced store with a generous selection of quality products. I dont usually write reviews, but they certainly exceeded my expectations!

My experience with NorthWest Floors has been exceptional. Both Brenda and Robert are very knowledgeable and work hard to exceed my expectations every time I need their service. I highly recommend them to anyone needing flooring.

I needed new flooring and had dreaded the process for years. I truly put it off for 4-5 years because of the work involved. It completely stressed me out thinking of physically moving everything out of my home & back in again. And when do you find time to do that? I went and talked to Angela about it. She took me through baby steps. I took samples home numerous times to make sure I made the right choice. She made the process a lot easier than I expected. It was still a lot of work, but so worth it in the end!

My only regret is that I have but five stars to give. I was under a time crunch and Robb was incredibly helpful in finding solutions to getting what I needed on time. Even though I live a couple hours away I wouldnt hesitate to use Northwest Floors again. The customer service alone is worth it!

Excellent customer service by Angela. Great showroom, punctual, knowledgeable and friendly staff. If youre in the market for anything flooring, check this place out.

This place is amazing, awesome showroom. Incredible and knowledgeable and great pricing. Robert was super helpful and fun to work with

We have gone to Northwest Floors because of Brenda Mora who has helped us since 2009 when we moved in to our home. She is wonderful to work with, knowledgeable about their products, listens to what you want to do, and is very helpful in making suggestions and coming up with your final choice. Chris layed our hardwood and tile and we couldnt be more pleased with the outcome.

The staff was very nice and helpful. They tolerated our inability to make decisions and gave us great ideas. I would definitely use them again on the next project.

Affordable, Quality Workmanship, Sales Agent understood our design needs and recommended a great solution all three times. Thanks Again. Super Job.

I received the best price in Billings at North West Floors. Thank you for such great service. RR

Angela at Northwest Floors was great to work with. She knows the products and installers and made sure we had good quality in both.

Wow! Northwest Floors is amazing! They have a huge showroom and excellent service!

Angela was great in getting me the products I needed for my project. would highly recommend.

I bought my floors from Robert for my new home and start to finish the process was amazing, and Robert was great to work with.

Recently we bought some carpet from NW Floors they installed it on time and at the price quoted and in fact rearranged their schedule to meet our needs for an early installation. Thank you NW Floors we will recommend you again!

Great customer service for personal or business flooring needs

Great service. Great selection.

Friendly service

Beautiful store and very helpful staff!

Rob was very kind to meet us after hours since we couldnt get out of another business fast enough to get to the store before closing. Thanks Rob

Getting the run around for now going on 4 days for the remaining tiles that are owed to us. Then they will not honor a discount for the delay in getting them to use. Already paying retail price for the tile when the wholesale tile company is literally directly across the street! Not very happy on this entire experience at all!

Thank you Robert for all your help!