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Lithia Chrysler Jeep Dodge of Billings
2229 King Ave W, Billings, MT 59102, United States
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Lithia Chrysler Jeep Dodge of Billings
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mi
Review №1

The starter on my Jeep Wrangler went out while we were at Yellowstone. Having no tools, I was unable to replace the starter with a new one. Because we were leaving the next morning, while on the highway, and towing the jeep behind the RV, I contacted Lithia Chrysler Jeep from the highway for help to get my Jeep repaired.. Daryl answered the phone, listened to my story and responded by saying to bring it in and he would do his best. I arrived at the dealership and and met Chris; he said Daryl had stepped out but would be back shortly. I told Chris about my conversation with Daryl. Chris asked me a few questions and put all my information in the system and said he update Daryl. My wife and I left for the RV park. I received a text from Daryl that he would let me know when my vehicle was ready. Later, Daryl called and said my Jeep was done and ready for pickup. All of this happened in a relatively short time period and I cant say enough about the professionals at Lithia Chrysler Jeep Dodge. Thank you for everything -- Mike and Cheryl Travelers from AZ!

Na
Review №2

I got my oil change today and I didn’t have much time. Tammy immediately got my vehicle in and it was done super quick and efficient. Lithia certainly has professional and great customer service. They really care about putting a customer first and it has been like that since I got a vehicle from them about three years ago. I highly recommend Lithia! 💯

Ti
Review №3

The team at Lithia is absolutely amazing! I went in with my pre-approval from my bank, they showed me the vehicles available, and we had a deal done in just a few hours!!! Everyone was super nice!!! This was by far the best truck buying experience ever!! Great job Nolan, Cameron and Burton!!! 5 stars all the way!! 🤩

Gr
Review №4

I purchased my first vehicle from lithia dodge about a year and a half ago and the staff was very friendly and accommodating. I went through Buddy Steiner and he got me the truck I wanted. A few months ago, he sold my wife her brand new vehicle, and just a few days ago, I traded my 2016 dodge Ram rebel for a 2019, and I am very happy with it. Buddy got the paper work situated in a timely manner and within the next day, they had the driver meet me half way from my hometown and we exchanged vehicles. I wouldn’t go through anywhere else but Lithia Dodge in Billings, and Buddy Steiner was very beneficial in me purchasing a vehicle.

Br
Review №5

Tammy in the Express Lane is 5 stars! She was helpful, friendly and got me in and out quickly! They repaired a tire for me free of charge on our new Jeep. I encourage you to stop here for all your CJDR needs. Everyone I spoke with was professional and knowledgeable.

Sh
Review №6

I had a great experience here! Most of the time when I walk into a dealership, I feel immense pressure from the sales staff. I was able to walk through the show room without being attacked-I was given space and respect. I felt so welcome and appreciated. Will definitely consider this location the next time I upgrade my vehicle.The service department is great! Tammy is a great host and makes sure all of your needs are met while your vehicle is in service. I highly recommend this location! Thank you!

De
Review №7

Purchased vehicle from Lithia in September. The alternator and battery has gone out and warning light on and I have only owned the vehicle a little over a month. I was told the When thinking about purchasing the vehicle I was told the vehicle was checked out before going on the lot. I told the sales person we wanted a reliable vehicle because both myself and daughter work two jobs.He assured me the vehicle was in good shape. I called to ask if they could at least do a check on the car to see if there was any other problems but was told no I should have purchased warranty. The last car I purchased was at Denny Menholt had an issue after having the car for a month and Denny I trusted the sales person to repaired the issue. I will never purchase another vehicle from Lithia Dodge. I trusted the salesperson but next time I will do my due diligence to make sure U do not leave with a lemon.

Ka
Review №8

I can not say enough great things about my whole experience with Lithia! Cameron was absolutely amazing! He knew his stuff and he made the whole experience quick and painless! If you need a new truck go to him! He’s super helpful, easy to work with and funny on top of it all! I actually had a great time through the whole thing! Thanks again Cameron for all your hard work! I LOVE my new Dodge Ram!

Pa
Review №9

I’ve used Dean as my service writer for the last year or so. He is definitely the best! He is very forward with what repairs will be done and gives a very good estimate. Always friendly, and he remembers who his customers are. The techs do great work and the job gets done right the first time.

Al
Review №10

Andrew, our salesman, was terrific. We got a great deal on our 2021 Jeep Wrangler. We love it.

Le
Review №11

We were looking for a Tahoe or a Yukon for months and drove by Lithia Dodge in Billings and found what we were looking for. Blake was great to work with. He was very professional and worked with us to get the deal done. Thanks Blake!

ku
Review №12

Our experience at Lithia dodge in Billings was awesome. The staff made us feel very welcome and Burton was super to deal with. Burton explained everything about the truck very well and the finance department was flawless to deal with. I would recommend Lithia to anyone looking for a new vehicle.

ma
Review №13

Enjoyed working with Buddy. Everyone at the dealership seemed straightforward and friendly. Didn’t feel like it was a high-pressure sale.

Sa
Review №14

Bryan Rask is hands down the best car guy I’ve ever dealt with. He makes buying a car painless, stress free and fun! He has a one of a kind personality that puts you at ease in what can be a very stressful situation. Both times I’ve purchased a car from him he has gone above and beyond for me!

ke
Review №15

They had everything ready when I arrived. No fuss, no haggle, no problems. Car made it from Montana to NC with no problems.

Ga
Review №16

I walked in knowing what I wanted. Everyone from sales team to financial that was involved in helping me buy my new Jeep were professional, worked well with me to achieve my goal. Overall I would 110% recommend. Would go back again if ever in town. Brandyn also gave me the deposit of a balloon for one child before purchase and gave the final balloon as final payment for 2nd child. Thank you guys!! Making my jeep dream come true!!

Ga
Review №17

I used the service department today to get my tires rotated and they were so kind to me, I would highly recommend them to anyone!

J
Review №18

Blake is awesome! He helped me get into a much needed vehicle! Andrew helped me get my foot in the door and Blake and Denise took it from there! They were very professional and treated me well. I highly suggest you stop in if you are in the market for a vehicle! They are the best!

Ch
Review №19

Awesome and knowledgeable staff, very friendly people. Having gone to 5 other dealerships that week looking around they were the most polite and least pushy people Ive had the pleasure of getting a car from. 10/10 would get a truck from them again!

Ra
Review №20

Awesome place. Had check engine light come on and we were 2000 miles from home. Service department got my vehicle in right away. Found out there were multiple issues with vehicle. Service department worked on it into Saturday and finished it all up. Thanks to there dedicated service we got to complete our vacation without issues. Great group of guys. Thanks Darryl for everything you did...

Rh
Review №21

Mark was very knowledge and went above and beyond to help with my service issues. I highly recommend Lithias Service department.

Ju
Review №22

Buddy and Justice were absolutely awesome. They found me the perfect vehicle for me in my price range. Ben made the paperwork easy and fast. It was an awesome experience.

Ja
Review №23

They were able to get me right in without appointment. Fast friendly service. Don’t try to sell you bunch of other unnecessary services. Fair pricing. Highly recommended. Thank you!

Lo
Review №24

I can’t believe how friendly and yet efficient they were at Lithia Dodge. I was debating on whether or not to buy but Buddy actually became my buddy within the first couple minutes of me being there. I hate car purchases in person and have not actually walked into a dealership in years without having done all the paperwork first and I didn’t need to. They got me the best truck at the best rate and had me out the door in a couple hours WITH food recommendations. My next vehicle purchase will be right here again. Awesome!!!

Ti
Review №25

Great place to do business. Bryan my salesman was really good at keeping me updated when the pickup was gonna be ready. Shop guy answered my questions of the do’s and don’t with my new pickup.All over great experience.

Th
Review №26

Chris Wheeler, Dean Sayler and the Lithia Dodge Jeep Service Department did a Fantastic job this week on my behalf to repair my 2013 Jeep Wrangler! All of my initial contact with them was by phone, beginning on Monday late afternoon when the starter failed. I had to have the vehicle towed to the dealership on Tuesday afternoon. With the knowledge that I was in a rental vehicle in the interim, Chris expedited the diagnosis and repair process as much as practical and had the Jeep ready for pickup by Friday evening even though due to work, I was not able to pick it up until Saturday! This was Five Star Service and all of my contact with Chris and Dean was courteous, professional and customer focused! Great Job and Thank You Chris, Dean and the Lithia Dodge Jeep Service Team!

Ki
Review №27

Thank u Logan and The team at Lithia for going above and beyond to get me into a new to me SUV! It was a painless easy process! I emailed him almost all my documents so we didn’t have to be there to long!

Ba
Review №28

Beware of this dealership. I would give a negative star if possible. Was traveling and ended up with a short in the wiring of my fan clutch. Talked to the dealer and told the service manager what was going on. He got the pickup in. Called me a few hours later and stated it was good. Went to pick it up. They replaced the fan clutch. Started the pickup check engine light came on again with same codes. They didnt even replace the fuse it kept blowing and had to ask what fuse it was. These people are not in anyway mechanics.

Je
Review №29

Tammy was AMAZING!! Thank you for taking great care of us and our van! You went above and beyond. Excellent customer service! We will definitely be back for all future vehicle maintenance! HIGHLY recommend!!!! 👍

El
Review №30

Brynn, Darcy and Bill made my car shopping experience easy, affordable and stress free! I have been struggling for weeks looking for vehicles and when I came in they found me a better car than what I was already looking at and made it extremely affordable. The windshield needed to be fixed as it was cracked and they didn’t hesitate to fix it let alone charge me for it when I asked! They don’t pressure any buys and will answer any questions that you have for them! I 100% recommend them and will always love this Lithia in Billings! Thanks again to everyone who helped with my financial and vehicle needs, it was a blessing shopping with you all!

Ka
Review №31

I purchased a truck from Lithia in Helena Feb 2021 for $70k and have had quite a few problems with the vehicle since. It was sold to me with a blown head gasket, and a coolant leak straight off of the pump. I moved to Billings, MT. shortly after and have been trying to fix these problems and as soon as one is solved, another makes it debut. Being that Lithia Dodge here in Billings is 173 miles closer I decided to try and go to this particular location to try and get some guidance or direction to resolve any of these issues given that they are franchise/sister to Helena Lithia. I walked very calmly, collectively and politely began to explain my problem with Collin Castro (a joke of a service advisor) and his responses were condescending, belittling, rude, and excessively immature. Although I was very frustrated and completely disrespected I kept my self composed and tried to explain the issue in a different manner and was literally given the silent treatment and ignored. This particular location is a joke, unprofessional, and eager to disrespect their customers. I do not recommend any one to engage in any aspect of business at this circus. Not happy, and still not able to drive my vehicle. $10k extra for an extended warranty and this is how I was treated????? Not okay. Collin Castro you have no business pretending to be an adult and are ruining your place of employments integrity.

La
Review №32

Every need was taken care of quickly. Parts were ordered and scheduled repairs were handled well by Chris at the front desk. Any time I need service or have question Ill call Chris directly.Thanks to all.......Happy Customer!Larry D. ErpenbachBillings

Je
Review №33

Very good deal and easy to work with! Go see Tyrell Lameres and he will take care of you!

Ph
Review №34

I had my 2020 4500 Ram serviced here. I called on a Friday to set up an appointment for noon on Saturday. When I arrived at 11:15 the service department brought me over to the person that I need to be speaking with. Long story short my truck was brought in right about noon. They went over everything I had asked them to and then went over and beyond and basically did a walk through of the entire vehicle. Needless to say Im a happy customer. Great service job well done

Ca
Review №35

Thank you so much for your help with our 2020 3500 Ram!!! We were making our way across the country - back from Yellowstone to North Carolina, towing a 40 foot trailer - when our truck decided it did not want to go further than Billings. Chris was fantastic and was able to get us in on Monday morning, despite the heavy workload already in the shop. His mechanic was able to troubleshoot and repair the truck first thing in the morning, and we were able to leave Billings that day. Thank you so much for helping out the stranded travelers!!! The truck ran great all way home, and we are now safe at home in NC!

ge
Review №36

I would definately recommend Lithia Chrysler Jeep Dodge of Billings to anyone who is looking for a new or used vehicle at the right price. Cameron, Scott and Chris provided me with top notch customer service, delivery and timely service with the purchase of my new vehicle. Thank you Lithia and thank you to the crew that made everything possible!

Lo
Review №37

Service was outstanding! I liked, them taking the time to explain what was going on with my car. Staff was very knowledgeable and friendly. Will return again

Ta
Review №38

Blake was so easy to work with when we decided to purchase our 2021 Jeep Grand Cherokee L, we will definitely be back to but our next vehicle from Lithia in Billings, Montana. Thank you for providing excellent customer service!!!!!

kr
Review №39

We traded in our truck and left with a sweet jeep! Andrew was fantastic to work with for the trade and purchase. The gal who did our paperwork was super awesome as well. We made the drive to Billings because they had what we were looking for in stock. We will make the drive next time because the service we received is well worth coming over from Bozeman. Great crew and fair dealings all around!

Ry
Review №40

Great tires at an affordable price, what more could ya ask for?

Ch
Review №41

Our experience with Lithia was as good as it gets. Buying a vehicle is never a quick process but Brandyn and Brynn made it as painless as they could. If you have to spend a few hours with someone, these two are professional and pleasant to work with. The finance department was able to resolve a bank issue quickly and to our satisfaction knowing just the right people to contact. I highly recommend.

Ke
Review №42

Bought a truck from them. Added the underbody coating, exterior paint coating, etc. I don’t live in Montana and I can’t run my truck up there for the work to be done. Called to cancel these “accessories” and get my money back. I was told they are non refundable. Which is thievery. Wasn’t happy during the buying process. Not happy about their service after the fact. Won’t be doing business with them again.

br
Review №43

Nice, friendly folks with fantastic memories, good coffee....I put my faith in them because I drive a lot.... They have definitely earned my trust!

ca
Review №44

Friendly service. Felt like we got what we needed price wise. Fast delivery!

Da
Review №45

This is a good place to get service done. Like any other dealership shop, it is very expensive for minor work, but they treat you well and work with you. One of the biggest issues I have is the length of wait time when getting service done. I have rarely been in there less than two hours for a simple oil change. Christopher is a great service person. He always returns messages and is one of the most honest people I’ve ever dealt with when it comes to my car. If I deal with him, I get everything explained, however, when I deal with others in the service department, they tell me everything is fine but I have items marked as red on my paper stating it needs attention quickly. Overall, I would recommend this place as I am satisfied with the majority of the service I receive. Just make sure to lol over your paper and ask questions before leaving.

Ge
Review №46

Their sales and finance teams are by far the most courteous then Ive ever encountered. They were fast and efficient then Ive have experienced including Toyota and BMW to name some. Chris Hudspeth is the go to sales rep. He had me placed in my new truck without any fuss. See him.

Su
Review №47

Everyone we came in contact with was so incredibly friendly and willing to help! Bill McRae was so helpful and knowledgeable in the purchase of our new Ram! Ben in finance explained everything perfectly and made it so easy to understand. We will definitely be back on our next purchase! Thank you gentlemen you are amazing!

We
Review №48

Friendly service, kept up to date on the progress, and checked with me before adding anything to the service. Busy day and still maintained their estimated time.

A
Review №49

Andrew was great. Knows his stuff. Not pushy at all. Paperwork took awhile but that comes with the experience. Very happy.

Kr
Review №50

Chris in Service was so great to work with. I brought my car in to have the battery tested and possibly replaced. He called to let me know the battery did need to be replaced, and he had it done in under 2 hours from the time I dropped it off. He was very nice as well!

Je
Review №51

Shawn Bassinger made the used vehicle buying experience simple and painless. Thank you. Definitely recommend.

Mo
Review №52

Great service! Always kind and professional.

Mi
Review №53

I purchased my 2021 Ram 2500 from Lithia Chrysler Jeep Dodge of Billings and the customer service exceeded my expectations. Salesman Jordan and Manager Denise Walcker went above and beyond to ensure that the transaction went smoothly. They displayed professionalism and exceptional customer service. Additionally, they didnt try to sell me on something I didnt want, but instead helped me find exactly what I wanted. I have purchased from many dealerships, but this was the best vehicle purchase experience I have ever had.

Ma
Review №54

Very courteous and pleasant. Work completed in timely manner and fixed what a dealership in Florida wouldnt fix. Will go back again and only to here

Ry
Review №55

Buying/Trade Process: Went in to look at Ram1500s and had a great experience! Andrew immediately greeted me at the door and was extremely knowledgeable, patient, and professional. I had no intention of buying but Andrew answered all my questions and didnt play any sales games so here I am with a Ram1500. Andrew knew the truck inside and out, the competition, and my trade in well. There was nothing he couldnt help me navigate or figure out. Thank you for the great price and your help Andrew. You are a master of your craft and very passionate about helping your customers. If you are looking for the best RAM dealers in Montana, ask for Andrew.I was extremely pleased with my experience at Lithia here in Billings and am happy so far with my new Truck. Brynn was also quite helpful in handling my finance questions. I would absolutely recommend this dealer to friends and family.Service Department: No experience yet, might update review in coming months.

Je
Review №56

Hands down Ben’s excellent customer service makes Lithia stand out from the rest. Very genuine and caring. Highly recommend!

Lo
Review №57

Truck I recently purchased from a different dealership in Idaho had a DEF warning message come on outside Bozeman durning a road trip from Ennis to NJ. Now stranded in Bozeman, I was at the mercy of Zak. He immediately took my truck in despite his service department being booked weeks out. Logan the service tech was able to diagnose an issue and send me on my way with information of what was potentially going on. In situations like this it makes all the difference in the world when someone recognizes the desperation and takes care of someone. This is what Zak did for me and I am extremely grateful for it. Had I had to wait days or weeks I simply could not have afforded staying in a hotel for that long. More customer service representatives should have the compassion that Zak showed.

Mi
Review №58

Awesome group to work with. Best dealership I have ever worked with. Went above and beyond to make sure that we were able to get back on the road.

ch
Review №59

Bill McRae is a great guy to deal with and went above and beyond to help with the purchase of the truck we got. Very prompt, friendly, courteous and professional. Great buying experience 👍☺️☺️☺️☺️👍

Tr
Review №60

Always very nice people and great service.

Ri
Review №61

Very Good and enjoyable transaction. Would recommend the Billboard sign of Cameron Swift to any of my friends. He was great. Lithiadogebillings.com

Ju
Review №62

Everyone at Lithia Motors made me feel like I was their only customer. Bryan is a great salesman, he made sure that I knew every bell & Whistle on my new truck. The care didn’t stop when I drove off the car lot, Bryan is still in touch with me making sure I’m happy. This is my 3rd purchase from Lithia Motors ( Toyota, Jeep, Ram) and I will continue to purchase my future vehicles at Lithia Motors.

Ma
Review №63

Worked with Bill McRae on a car and financing with Brynn. Fantastic experience both people were honest, professional and not at all pushy. We will absolutely return for our next vehicle.

Ja
Review №64

We used the Costco Auto Program to purchase a new truck at Lithia Dodge. This was absolutely the quickest, easiest new vehicle deal weve ever experienced! We were contacted first by Kat, the internet sales coordinator who obtained the Costco pricing and set us up with a salesman--Cameron. The purchase took less than a hour and a half from start to finish!! The next day while driving the truck we had some questions which Cameron answered via text quickly and efficiently. We wouldnt hesitate to purchase from Lithia Dodge again--amazing people!

D
Review №65

Excellent expedient service!Thank you

Ka
Review №66

Fast, easy to understand. Attentive, salesman contacted us when the vehicle was received and not yet committed. Great customer service.

Vi
Review №67

My wife and I only stopped in because we were curious if Lithia would even help us get into a newer vehicle. We were surprised that they were willing to help us. Although we were looking for something a little different in vehicle model size than what we purchased, we were completely satisfied and grateful. Thank you Lithia.

Ja
Review №68

Great sales team. Went over and above to get us into our vehicle. Really appreciate you all. Thanks especially to Burton and Blake.

Al
Review №69

Great service on my Dodge 3500 pickup.Tammy was excellent to work with.

Br
Review №70

Excellent communication between Service manager Colin.He did his best to save me money and fix my vehicle properly. I would recommend Colin Casteel for any service job.

Se
Review №71

Worked with Buddy in sales and Denise in finance. Both made it super easy to get the truck we wanted all while we are in Arizona and the truck was purchased in Montana.

Sa
Review №72

Great service nice people!! Easiest deal I have ever made!! Love my new ride!!

Mi
Review №73

I was traveling from the Bitterroot valley to North Dakota and my truck had catastrophic mechanical failure when I rolled into Billings, I quickly called lithia dodge to see if there was any way they could help me.Even though Daryl doney was over a week out in repair work he told me to come in and had my truck diagnosed within a hour and we set up a plan, he had my truck repaired within 10am the next day. I couldn’t be more pleased and satisfied with his service and help in my situation. Thank you again Daryl of lithia dodge in Billings Montana!!

Ma
Review №74

One of the best buying experiences ever! Darci and Jordan made this process painless for my wife and I. Even though we live hours away from the dealership they made the buying experience as easy as possible and was able to get me a great deal on a 2021 Jeep High Altitude. Was able to drive down, sign my finance documents and be on our way in a little over an hour. Ben in finance was also great! Highly recommend this dealership and will continue to do business with them in the future.

Th
Review №75

I’m sure it’s not telling anybody somethings you don’t already know when I say that shopping for a car right now is a nightmare. The Lithia Dodge people make it a dream. After trying several other dealers to get a power wagon and getting absolutely nowhere, I got immediate return of calls, courteous service, knowledgeable sales people and a low-pressure approach with an excellent price and great service. Five stars

St
Review №76

While the sales side seems OK the service department needs some work. My wife took her car in for two recalls, it was left overnight and when picked up the next morning items were missing. She returned when she realized that some CDs (not that CDs are important, except some were personal recordings of her performances in NY, Macy’s day parade, gifts from friends and family) were gone, a flask from a concert was destroyed and a few other items were missing. Maybe they got set out when work was being done, maybe Lithia didn’t lock her car overnight (most likely this) but the rude way she was treated for being emotional about the loss was unfair, unwarranted, and makes me feel angry and sad for her and any other women they treat like this. We are giving the car to my son shortly as a first vehicle and wanted to make sure everything was up to date, but I don’t want him to be treated like that either. We will not be returning to their company for any reason.

Je
Review №77

Brenden Paul is ABSOLUTELY the BEST salesman.. no pressure AT ALL. Answered all my annoying questions and endless requests without hesitation for a what probably seemed a VERY long 3 weeks waiting for the truck to be delivered. Glad we drove the 6 hr drive to directly deal with them. I highly recommend Lithia of Billings. 5*****

Se
Review №78

Very great dealership! Speak to Buddy, hes honest and always wants his customers to drive away happy. Thank you so much for the help, I love my new Ram!

Br
Review №79

Buddy was knowledgeable and helpful. The process was smooth and simple. I definitely recommend going here!

St
Review №80

This dealership is awesome. They went out of their way to make sure I was happy and put me in an awesome vehicle!

Ar
Review №81

Lithia was a great place to buy my truck! The sales staff was friendly and not pushy. My sales person was really good to work with. He was knowledgeable, patient, and took me through all the new stuff on the truck. The finance guy was young smart and good to work with too. I would go back there again!

Ki
Review №82

The staff was very nice and friendly however there is nothing express about getting there right after opening 7am and waiting 2 hours to get an oil change and a light bulb replaced. After waiting what felt like forever I paid and I was wondering why it wasn’t a little more since I needed a light replaced and I thought the service department was also supposed to check into that stuff regardless. Anyway I get back into the car, my light was still on saying I needed my parking lights replaced and I was annoyed 😑. I didn’t go back in and say anything because I don’t have time in my day for another 2 hour wait. Not impressed at all and I will definitely consider other options from now on for an oil change, first experience here and was not impressed.

Je
Review №83

What a great experience Buddy and everyone we dealt with were amazing!

Da
Review №84

Staff was fast friendly and very knowledgeable. I recommend them to all my friends. ❤️

Co
Review №85

Got my car in super fast (next day!) I originally only wanted a partial service, but when I realized I could afford the whole service, I called back and they let me add it on. It was done the same day, and they even let a family member pick up my keys since I was at work and unable to. Extremely professional, excellent service.

Bl
Review №86

Loved my experience with Blake. He made the buying process easy and memorable.

Su
Review №87

The Service writer Dean Is awesome. He kept me posted the whole way through my service and make sure that I understood what was going on with my vehicle and how they were going to fix it

Do
Review №88

Excellent experience! Staff was awesome! The work on my vehicle was awesome! I would highly recommend!

An
Review №89

Purchased a vehicle here from out of state. The process was easy. Questions and phone calls were responded promptly. Title work took a little bit because there are rules behind the scenes when purchasing out of state, but my states DMV said Lithia actually was one of the quicker dealerships to get it done. The vehicle arrived and is exactly as described (actually has some extra features!). The vehicle was detailed, clean, and didnt smell like smoke or anything. My loan company and Lithia worked well with eachother, overnighting paperwork, etc. To deliver the vehicle to my location, I booked with Road Runner. Lithia worked very well with my chosen delivery service. The truck driver said he would be at Lithia dealership to pick up the vehicle after hours, Lithia went with the flow and made accommodations to fit the truck drivers needs. Even after the sale was done and I received the vehicle, I had questions, and they responded promptly. All in all, Lithia was professional and reliable. And I love my new ride!!!

Me
Review №90

I retract my previous review. This has been a painstakingly long process and I do not feel valued as a customer whatsoever. It hurts me to know they are okay treating their customers so poorly.

ma
Review №91

Andrew was great to work with! He wasn’t pushy and helped me get the best deal.

Da
Review №92

In past dealt with them and was treated well. I bought new 2014 300s in 2014 was extremely happy with service. Attempted to deal with them this year they seemed like they didnt want to deal with us and obtain reasonable financing. We ended up going to another dealer and got a reasonable deal. Very disappointed we might try once again in future will update at that time

Ro
Review №93

Easiest people we have ever worked with when buying a new vehicle!!

Sa
Review №94

Oil change was done quickly! Staff were very personable.

Du
Review №95

Tammy and her team got me in last minute on a quick trip to Billings. They did an amazing job and were extreamly helpful and professional. Looking forward to our next oil change.

Je
Review №96

Excellence experience lead by service advisor Collin C and mechanic Big John. They got me out of a difficult situation with skill and understanding. My mechanic was extremely knowledgeable and experienced. Many thanks to the Lithia Team.

Li
Review №97

We had a great experience purchasing our new Grand Cherokee. Isaac Kimber worked with us to get the car we wanted. We needed a car that could be flat towed behind our RV. He not only found the perfect car, he spent a good deal of time explaining how every thing worked on the car as well as showing us how to set the jeep for flat towing. We are seniors and have purchased many trucks and cars but never have we had such good service. We had a bad experience with Lithia when we took our Jeep Wrangler in for repairs. We hesitated about buying from Lithia but boy are we glad we got Issac! Great service.Linda and Dave Bakken.

Ja
Review №98

Great experience with Kat, and Andrew and Ben in finance! Was a pleasure working with all of them. Flew in from Spokane picked me up had all stuff ready in and out experience!

Re
Review №99

This is a great dealership! It took me awhile but they worked with me were a hundred percent honest with me about everything from the beginning! They treated me as if I was family and that means a lot to me especially after dealing with other dealers in the past and having not such good experiences. My sales person is Mr Burton Pierce . Coolest most honest man I’ve met in a long time . If you see him tell him Bobby sent you ! Again great people great prices and family friendly can’t ask for a better experience all 4 times I went were pleasant even when I didn’t leave with a vehicle !!

Jo
Review №100

Super friendly staff…always attentive to my needs and explained every step of the process from start to finish!! Never gonna go to any other dealer for my vehicles!!!

Information
75 Photos
100 Comments
4.4 Rating
  • Address:2229 King Ave W, Billings, MT 59102, United States
  • Site:https://lithiadodgebillings.com/?utm_source=google&utm_medium=organic&utm_campaign=googlemybusiness
  • Phone:+1 406-206-3601
Categories
  • Dodge dealer
  • Car dealer
  • Car repair and maintenance
  • Chrysler dealer
  • Jeep dealer
  • Oil change service
  • Ram dealer
  • Used car dealer
Working hours
  • Monday:8:30AM–8PM
  • Tuesday:11AM–5PM
  • Wednesday:8:30AM–8PM
  • Thursday:8:30AM–8PM
  • Friday:8:30AM–8PM
  • Saturday:8:30AM–8PM
  • Sunday:8:30AM–8PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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